Ford Motor Company: Latches/Locks/Linkages › Doors › Latch
Ford Motor Company reported this defect to federal regulators on Nov 17, 2023 and put the number of vehicles at risk at 45,173. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
The risk
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
The remedy
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Ford Fusion | 1,655 | 13 | 6 | 60 |
| 2016 Lincoln MKZ | 64 | 7 | 0 | 8 |
| 2015 Ford Fiesta | 259 | 4 | 0 | 16 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V775000.
Full record for the 2016 Ford Fusion → · Recalls carrying a do-not-drive advisory → · Where this data comes from →