2014 Ford Fiesta

Above average

Owners filed 504 complaints about this vehicle with federal regulators, most often about the transmission. It has been recalled 7 times.

Not among the Ford Fiesta years to avoid. Which Ford Fiesta years to avoid →

When it fails
020k40k60k90k120k200k
40,050 milesMedian miles at failure

393 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2014 Ford Fiesta problems

172 of the 504 complaints (34%) are about the transmission.

ComponentReportsCrashesFiresInjuries
Power Train · transmission164
100
Engine70
030
Unknown or Other56
200
Structure › Body · body and frame50
101
Electrical System31
311
Air Bags · airbags17
13112
Latches/Locks/Linkages · door locks and latches15
000
Fuel/Propulsion System · fuel and propulsion system15
010
Latches/Locks/Linkages › Doors › Latch · door locks and latches13
001
Electronic Stability Control (esc) · stability control11
000

2014 Ford Fiesta transmission problems

34% of all complaints

172 of the 504 complaints are about the transmission. This is what owners describe:

  • jerks, lurches or bucks31% · 54
  • shudders or judders26% · 44
  • vibrates or shakes19% · 32
  • slips or will not engage a gear15% · 26
  • hesitates before moving or accelerating14% · 24
  • sets off warning lights on the dash10% · 18

Share of the 172 transmission complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
26,000 mi
median of 137 reports
Peak year of filing
2015
38 transmission complaints that year
Crashes · fires · injuries
1 · 0 · 0
in these complaints
Recalls on the transmission
None
“Transmission was supposedly rebuilt back July 26, 3021. Now transmission has had a new dual clutch replaced but other concerns are still there jerkiness on accelerations. In 2021 the transmission was not fully rebuild as per recall. Only clutch assembly was done and not the back end. Which now could be the problem. Second, colonial Ford sated transmission rebuilt has lifetime warranty which a lie.”
Owner complaint, filed Mar 24, 2026
“The vehicle has experienced ongoing failures with the DPS6 PowerShift transmission system. Symptoms included slipping between gears, failure to engage 6th gear, jerky shifting, and bucking during acceleration. A transmission warning light appeared multiple times. These issues occurred daily and worsened over time.”
Owner complaint, filed May 8, 2025

Complaints and recalls over time

By year of filing
2014: 36 complaints, 19 about the transmission'142015: 67 complaints, 38 about the transmission2016: 85 complaints, 29 about the transmission'162017: 57 complaints, 7 about the transmission2018: 38 complaints, 7 about the transmission'182019: 99 complaints, 34 about the transmission2020: 38 complaints, 9 about the transmission'202021: 15 complaints, 7 about the transmission2022: 10 complaints, 2 about the transmission'222023: 22 complaints, 8 about the transmission2024: 14 complaints, 5 about the transmission'242025: 17 complaints, 5 about the transmission2026: 6 complaints, 2 about the transmission'26Recall 14V402000 (fuel system)Recall 15V005000 (fuel system)Recall 15V246000 (door locks and latches)Recall 17V209000 (engine)Recall 17V210000 (door locks and latches)Recall 20V177000 (door locks and latches)Recall 20V331000 (door locks and latches)NHTSA investigation EA26004NHTSA investigation PE25020NHTSA investigation RQ19005
All complaintsAbout the transmissionRecall (red: the transmission)NHTSA investigation opened

Complaints about the 2014 Fiesta peaked in 2019, with 99 filed that year. No recall on file covers the transmission, the subject of 34% of the complaints. In 2026 owners filed 6 so far.

7 safety recalls

Part 573 reports
Latches/Locks/Linkages › Doors › Latch20V331000
Filed Jun 8, 20202,147,323 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy. Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Latches/Locks/Linkages › Doors › Latch20V177000
Filed Mar 23, 2020288,110 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy. Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Engine and Engine Cooling › Engine17V209000
Filed Mar 27, 2017208,584 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Risk. If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Remedy. Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

Latches/Locks/Linkages › Doors › Latch17V210000
Filed Mar 27, 2017191,432 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy. Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Latches/Locks/Linkages › Doors › Latch15V246000
Filed Apr 24, 2015456,440 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy. Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Fuel System, Gasoline › Delivery › Fuel Pump15V005000
Filed Jan 9, 201554,543 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Risk. If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

Fuel System, Gasoline › Storage14V402000
Filed Jul 2, 2014175 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 2014 Ford Fiesta vehicles manufactured October 25, 2013, to February 27, 2014. Due to a manufacturing error, the fuel tank may leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Ford has notified the affected owners. Dealers will replace the fuel tank, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S12.

All 7 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 2014 Fiesta.

Timing Belt FailureEngineering analysis EA26004Open
Opened Jul 31, 2026engine

On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet timing belt comprised of similar material as the timing belt in the subject vehicles. Through the PE, …

Timing Belt FailurePreliminary evaluation PE25020Closed
Opened Dec 18, 2025Closed Jul 31, 2026engine

On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet timing belt comprised of similar material as the timing belt in the subject vehicles. Through the PE, …

Door Latch FailuresRecall query RQ19005Closed
Opened Dec 19, 2019Closed Feb 7, 2022Led to recall 20V177000door locks and latches

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl …

Technical service bulletins

109 on file

Repair instructions the manufacturer sent its dealers for the 2014 Fiesta. Not recalls: the fix is usually free only while the car is under warranty.

transmission 43equipment 23electrical system 16engine 13brakes 3visibility 2steering 2body and frame 1
26L02Service campaignAug 25, 2026unknown or other

Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change

14M02 S7Warranty extensionMay 4, 2023transmission

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Due to ongoing limited part availability, program terms have been revised. Vehicle pickup & delivery has been added. Labor allowance table …

14M02 06Warranty extensionNov 7, 2022transmission

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usage: Vehicles that are still covered by the 8 years/80,000-mile Emissions warranty coverage MUST be serviced with a NEW Ford …

14M02-S5Warranty extensionJul 30, 2021transmission

Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power.

20B22-S4Service campaignSep 2, 2020transmission

This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circuit failures within the TCM may develop and result in intermittent symptoms of loss of transmission …

14M01-S7Warranty extensionAug 26, 2019transmission

Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension

14M02-S4Warranty extensionAug 26, 2019transmission

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage

Showing the newest 6 of 43 bulletins about the transmission, and any warranty extensions or service campaigns.

Crash test ratings

NHTSA 5-star safety ratings
Version testedOverallFrontalSideRolloverRollover risk
2014 Ford Fiesta 4 DR FWD★★★★★★★★★★★★★★★★★★★★14.3%
2014 Ford Fiesta 5 HB FWD★★★★★★★★★★★★★★★★★★★★14.3%

New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.

What owners reported

Newest filings
Unknown or Other
Filed Oct 18, 2026PA

The powershift transmission (PCM, CVT and clutch) 5 times while I owned it I no longer own the vehicle since it happened a 6th time and was undriveable It would stop in the middle of the road after going a few feet Ford repaired it 5 times with an extended warranty on these specific parts The failure first appeared less than one year after I purchased it new

Engine
Filed Oct 12, 2026FL

The "Engine Oil Pressure Low, Stop Safely" warning appeared on the information screen as the car was starting up. The car is available for inspection, but I have not taken it to a Ford dealership or a mechanic for inspection. Google just said that it is a severe "wet timing belt degradation" issue and that I should NOT drive the car. The closest dealer is 21 miles away. I am worried that the engine will fail. This is my only transportation.

Unknown or Other
Filed Jul 22, 2026AL

My vehicle has an active status under Ford Safety Recall 20S15 (NHTSA Campaign 20V177) for a fractured door latch pawl spring. The defect has fully manifested: my side door physically will not latch or stay shut. There was no warning that the latch has malfunctioned. I was driving and my door swung open when I made a turn. I’ve been trying to get my car serviced because of the safety recall involving the door latch. Unfortunately, my driver’s side passenger door won’t physically shut. While my recall allows for free repairs, I can’t drive my car to the dealership because it’s unsafe. I’ve spoken to supervisors in Customer Relations, Services, and Body Shop, as well as Recall Corporate. I was also told that Lee would give me a call today, but I haven’t received a call back. Brandy Seals suggested using rope to tie the door shut, but I’m concerned about traveling from New Market in such a situation. I spoke with The Cooperate Recall Center, and they informed me that “Pick up and Delivery” is available under my provision. However, since my car is unsafe to drive, they couldn’t accommodate that request. I then asked for a mobile service van to come to my home to avoid towing, but that was denied as well. I also requested to have my car towed to the dealership, but that was denied as well. I’m a single mother of three, and this car is my only mode of transportation. Unfortunately, I don’t have the finances to pay for towing myself. Could you please assist me with this situation?

Power Train
Filed May 11, 2026NJ

Brand new OEM ford clutch slave cylinder failed while in traffic. Part number DG9Z-7A564-B fell apart during test drive after it was newly installed. Lost ability to use the clutch pedal and could not pull the car out of gear while in traffic. Component was not inspected by manufacturer yet, there were no warning lights on the dash when it occurred. Was able to get the car back home and noticed brake fluid pouring out from inside the bell housing of the transmission where the slave cylinder is housed.

Structure › Body
Filed Apr 2, 2026CT

I WAS TOLD WAY BACK WHEN THAT DOOR LATCHES HAD A DEFECT. THAT THERE WAS A RECALL. COLONIAL FORD OF DANBURY CT AVOIDED DOING THE COMPLETE RECALLS. SUCH IS SO THAT I PAID OUT OF POCKET A TRANSMISSION REBUILD AND TOOK FORD 2 YEARS TO REEMBURSE ME THE COST. BUT THE DOOR LATCH RECALL WAS STILL IN EFFECT. IT TURNS OUT THAT IM GETTING A DOOR OPEN WARNING ON DASH WHILE DOORS ARE CLOSED. THIS WAS A DEFECT RECALL GOING BACK 5-6 YEARS BUT WAS NEVER REPLACED. NOW DEALER TELLS ME MY CAR WAS'NT PART OF THE RECALL.

Power Train
Filed Mar 24, 2026CT

Transmission was supposedly rebuilt back July 26, 3021. Now transmission has had a new dual clutch replaced but other concerns are still there jerkiness on accelerations. In 2021 the transmission was not fully rebuild as per recall. Only clutch assembly was done and not the back end. Which now could be the problem. Second, colonial Ford sated transmission rebuilt has lifetime warranty which a lie. Colonial Ford doesn’t offer lifetime. The service advisors lie about this all the time. Now the car jerks on acceleration after clutch replacement. Dealer and Ford still take no responsibility over the product! The car has 145,000 miles still under the 150,000 mile warranty isssue by you!

Seat Belts
Filed Aug 25, 2025ME

Seat Belt retractor/pretensioner failed and was causing the passenger seatbelt light to go off. Had to repair due to automatic failing of inspection for this issue and the major safety issue this poses. Auto shop charged me $784.82 for today's repair and over $300 (don't remember exact amount, if claim moves forward I will contact them for another copy of that invoice) for a different repair on the seatbelt. I called Ford and they told me their 5 Year/60K warranty on the car expired. I told them that under Federal Code 49 USC Subsection 30120 the manufacturer is required to repair such safety, they told me they couldn't help me and to go away, despite the clear language of this code. Therefore, I am filing this complaint against the Fiesta/ Ford Motor Company (not sure who exactly, I haven't done this before) to request reimbursement under federal law for defective safety equipment. Do not have both bills. The most recent bill will be uploaded. If this claim can move forward, please let me know and I will henceforth retrieve the earlier invoice for the failed attempt at the independent auto repair shop for evaluation and possible compensation.

Power Train
Filed Aug 5, 2025OK

I’m reporting a failure with the Transmission Control Module (TCM) in my 2014 Ford Fiesta. The vehicle has exhibited consistent issues tied to the known PowerShift DPS6 transmission defect: including gear slipping, delayed acceleration, hesitation, and sudden loss of power while driving—particularly dangerous during intersections or merging situations. Ford previously issued Customer Satisfaction Program 14M02 to address this issue, but I was told my VIN is no longer eligible due to build date. I also requested coverage under Ford’s one-time TCM replacement extension announced in 2023, which was meant to support customers outside the 10-year window through June 30, 2025—but I was denied this assistance as well. I’ve opened a formal case with Ford Customer Relationship Center under reference number CXH05170436-N7Z6Z1, after being denied support for a documented transmission control module failure. These symptoms present a clear safety risk, and the refusal to support a documented transmission failure—even under goodwill— I hope this will be reconsidered for safety investigation.

Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm)
Filed Jul 24, 202569,000 milesMD

The contact owns a 2014 Ford Fiesta. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the engine. Several unknown warning lights were illuminated, and unknown messages were displayed. The contact's wife continued driving at slower speeds. The vehicle was towed to an independent mechanic who diagnosed that the transmission control module (TCM) and engine control module (ECM) had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.

Engine
Filed Jul 23, 2025TX

Ford and ford dealearship is not willing to provide or service 15B22 recalls.

Vehicle Speed Control
Filed Jul 14, 2025IL

I own a 2014 Ford Fiesta. On June 23, 2025, I brought my car to McCarthy Ford in Chicago due to a check engine light and other concerns. I told them I didn’t know what was wrong and paid for a diagnosis on my car. They fixed the hood and only mentioned the issue with my catalytic converter, which I could not afford to repair at the time. However, they never mentioned or inspected the Transmission Control Module (TCM) even though my car was eligible for extended coverage under Customer Satisfaction Program 14M02, which expired a week later on June 30th, 2025. Shortly after that visit, I relocated to Phoenix, AZ, and the vehicle began showing clear TCM failure symptoms: loss of acceleration, inability to reverse, and the wrench warning light. Ford corporate told me only the original servicing dealership could escalate the case for goodwill repair, but despite multiple attempts to contact them, I have received no response. While the converter was noted, that is an emissions issue. My current problem is a known, unrelated transmission defect that has now left my car unsafe to drive. The failure occurred just days after the TCM warranty expired, and Ford’s system never flagged it during my visit. This is a serious safety issue that deserves further investigation, as it puts drivers at risk of stalling or losing control in traffic. I am requesting that NHTSA take action and require Ford to provide repairs or accountability for affected owners.

Power Train
Filed Jul 7, 2025NC

Vehicle presented to A&T Auto Repair with rotation-dependent clunking sound. This clunking started after loud metallic snapping noise occurred while coasting in gear on a flat surface. Mechanic noted that clunking noise came from the transaxle. Once the transmission fluid was drained, metallic grit and large chunks resembling gear teeth were found in fluid. A replacement transaxle was installed, along with a new "clutch kit" containing flywheel, pressure plate, and slave cylinder. Following installation and engine start up, slave cylinder leaked, prompting the order of new parts and replacement labor. According to Mechanic, four different slave cylinders from two separate manufacturers leaked in the same fashion upon engine startup, due to a "locking" malfunction of the slave cylinder. The recurrent nature of the parts failure seems to indicate a deficiency in part design that causes a fluid leak, possibly endangering driver and passengers in the event of a transmission failure.

Structure › Body
Filed Jun 9, 2025VA

The door latch on one of the doors has a broken piece inside of it that won't allow the door to close, no dealer has checked it out yet, my safety is a concern because any of the doors could break as well and open while I'm driving

Service Brakes, Hydraulic
Filed May 12, 202564,000 milesWI

The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact became aware that the braking system had overheated. There was no warning light illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 64,000.

Power Train
Filed May 8, 2025VA

The vehicle has experienced ongoing failures with the DPS6 PowerShift transmission system. Symptoms included slipping between gears, failure to engage 6th gear, jerky shifting, and bucking during acceleration. A transmission warning light appeared multiple times. These issues occurred daily and worsened over time. Eventually, the vehicle became unsafe to drive—it would over-rev, buck violently, and lose power during traffic conditions. A retired Ford Senior Master Technician confirmed the issue is consistent with a faulty Transmission Control Module (TCM), which is covered under Ford’s Customer Satisfaction Program (CSP) 14M02. Despite this, the dealership refused to replace the TCM. Instead, they replaced a speed sensor and returned it to me. The vehicle broke down again within minutes and had to be returned. The dealership has now suggested dropping the transmission for further inspection at a cost of $2,500, rather than honoring CSP 14M02. They also encouraged me to trade in the vehicle instead of repairing it. The TCM failure has not been resolved, and the vehicle remains unsafe to drive.

Seat BeltsCrash1 injured
Filed Apr 30, 2025CA

I was involved in a hit and run accident where I ended up hitting a large wooden pole and wall . My seat belt failed also my steering wheel airbag did not deploy even though I hit the pole and wall head on . All my other airbags deployed but it didn't stop my chest from impacting.the steering wheel and my right knee from smashing into the dashboard. The car was inspected by law enforcement and by my insurance company geico. Geico still has the car because it was a total loss.

Power Train
Filed Apr 1, 202559,000 milesPA

The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the RPM increased quickly to over 7,000 RPM; however, the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Transmission Control Module (TCM), resulting in damages to the clutch. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 59,000.

Structure › Body
Filed Mar 26, 2025OR

2014 Ford Fiesta manual sedan exhibiting recurring, dangerous hood latch malfunction (recently noticed) where hood unlatches while driving/parked & experiencing sudden power loss when AC is used (fuse removed to prevent this dangerous condition). Potential safety hazards: obstructed vision, hood detachment, engine tampering, sudden loss of control. Ford Service Advisor admitted hood latch "should" be a recall, yet dealership attempts to charge $350-$500 ($250 diagnostic) for repair instead of initiating recall. This raises concerns Ford prioritizes profit over safety, esp. since Fiesta is discontinued. Other issues include previous brake pad lock-up requiring costly ABS Hydraulic Control Unit repair & door latch recall 20S15 ("door may unlatch while driving"). Multiple recurring issues suggest vehicle may be a lemon overall. Request immediate NHTSA investigation into hood latch defect & electrical/AC power loss issue. Urge recall consideration. I will gladly allow my vehicle to be studied in a NHTSA lab to aid investigation. Concern heightened by Ford's discontinuation of model.

Power Train
Filed Mar 24, 2025NH

Driving at highway speed, the vehicle began to switch between the 5 and 6 gear without warning several times, and a message "TRANSMISSION FAULT SERVICE NOW" appeared on the car's dashboard display. The car then started hard-shifting, would not shift into some of the gears, and would not move in reverse. The car had poor acceleration and limited power and it was difficult to pass and keep up with other road traffic. Dealer estimate $4400 for clutch repair internal to transmission.

Engine
Filed Feb 26, 2025CA

Overheating issue still occurred on Cylinder 2, previous recall did not assist in repairing the problem due to poor cooling design from factory. Refer to Recall 17S09 (17V209000) from April 21, 2017.

Structure › Body
Filed Feb 17, 2025FL

My car worked perfectly fine, I was out using it and coming back from the place I was at. My door just stopped closing out of nowhere. Realizing my door latch is not working at all anymore. It does not move

Engine
Filed Jan 14, 2025WV

The ignition is out on the car. And I’ve heard it’s common with ford fiesta.

Structure › Body
Filed Jan 3, 2025WV

Every once in a while I go around a left handed curve, the right side passenger door it comes out, it will unlatch and then latch back.

Engine and Engine Cooling
Filed Nov 19, 202477,000 milesTX

The contact owns a 2014 Ford Fiesta. The contact stated while driving 35 MPH, the engine overheated and the contact pulled over safely. The contact waited for the vehicle to cool down before driving. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was towed to an independent mechanic, who determined that the head gasket was blown. The vehicle was towed to another independent mechanic, who determined that the failure was due to the head gasket. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.

Service Brakes
Filed Aug 31, 2024CA

I started to notice a bit of resistance when pressing on the brakes. Minor initially, but then if you had to apply slightly more pressure the car would jerk/pull hard to the right. The harder and faster you had to press, the more intense the jerk. I took her in to the dealership and they noticed something with the reservoir into the hydraulics unit that feeds fluid into the brakes. The fluids are not circulating back into it and the caliper is not building enough pressure to close. They said it's the ABS Hydraulic Control Unit: D2BZ-2C405-E and the part is on national backorder with no ETA. The car is unsafe to drive without the part. She's a 2014 with only 28k miles and it seems strange to have this failure with such low mileage. I just have texts with the dealership right now. I spoke with Ford directly today and they guesstimated 5-6 months for the part. I ordered a used part and will take her to another mechanic to get it replaced in the interim since the dealership won't work with a used part. At that point I will have invoices. Thanks.

Power Train
Filed Aug 23, 2024MD

Car jerking and sometimes will not move

Unknown or Other
Filed Jul 21, 2024ID

The door latch is broken. Door latch will not lock when door is closed. Causing the door to stay open while driving

Power Train
Filed Jul 8, 2024168,000 milesIL

The contact owns a 2014 Ford Fiesta. The contact stated while driving at an undisclosed speed, the "Transmission Hot" message was displayed, and the vehicle lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle was able to be restarted after the engine cooled down. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the dual clutch transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 168,000.

Latches/Locks/Linkages
Filed Jun 20, 2024101,000 milesNC

The contact owns a 2014 Ford Fiesta. The contact stated that while he was cleaning the vehicle and attempting to close the front and rear passenger’s side doors, the doors failed to latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact discovered NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). The dealer was made aware of the failure but stated that the recall had expired in 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

Electrical System
Filed Jun 11, 2024CA

The back passenger back door had problems wouldn’t close rt now can’t open. In May it felt like it wasn’t getting power, engine light said turn off car for 10 minutes, while stuck in traffic, so i had it towed to Upland Ford Dealers, they charged me $209.99 Just to look at it! Then after inspecting it they wanted almost $4,000. Which i can’t afford. They said it was the Clutch Assembly part. The car also has some electrical problems like the car stopped showing the millage last was a round 101. The phone not connecting & the charger plug not working either

Service Brakes
Filed May 17, 2024PA

On a long road trip with my mother while accelerating onto a highway I heard a metal object from the front right of my car drop onto the road. Subsequently, I heard a minor clanking/rattling noise every now and then but everything was operating normally and I could not connect any driving actions to this noise. Later on I looked under the vehicle for any loose hanging objects but could see none. When I got home I went to my home Ford dealer they were charging an exorbitant diagnostic fee so I went to a different dealer with a more reasonable fee. I was asked if I recently had my brakes serviced to which I replied yes. I was told there was a missing upper right caliper bolt. This explained the noise I heard of a metal object dropping. I brought it to the attention of the service manager of my home dealer. I was reimbursed by my home dealer for the cost of the diagnosis and repair at the other dealer. Some months later there was management shakeup of personnel and I learned that the service manager and technicians that I spoke with were replaced. I didn't think much at the time that it was anything more than carelessness but I came across some new information. The use of Torque to Yield (TTY) bolts in vehicle safety related components presents a safety hazard. These type of bolts are one-time or single use. They are indistinguishable from traditional bolts. Once torqued to specification, the loosening of these bolts will cause them to fail. They complicate routine maintenance,

Power Train
Filed Apr 17, 202470,000 milesMA

The contact owns a 2014 Ford Fiesta. The contact stated that while driving at various speeds, there was an abnormal shuddering sound coming from the engine compartment. The vehicle was taken to the local dealer, where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,000.

Power Train › Clutch Assembly
Filed Mar 27, 2024109,000 milesMO

The contact owns 2014 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle experienced jerking, lunging, and a hard deceleration without depressing the brake pedal. The contact stated that the failure occurred without warning. The wrench and check engine warning lights were illuminated. The Service Engine Soon and Hill Start Assist not available messages were displayed. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 109,000.

Engine
Filed Mar 25, 202455,465 milesMD

The contact owns a 2014 Ford Fiesta. The contact stated the vehicle was taken to the dealer for a transmission diagnostic test that was requested by the manufacturer; however, the contact felt that the dealer had not performed the diagnostic test because the dealer only identified general maintenance issues unrelated to the transmission. The contact was informed by the dealer that the lower dog bone mount was detaching from the engine torque restrictor. The contact also stated that the vehicle was making a rubbing noise and the RPM sensor continued to fluctuate while driving or slowing down during acceleration. Additionally, the contact stated that the vehicle rolled back while on an incline. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,465.

Unknown or Other
Filed Mar 22, 2024VA

The transmission shift level locks in Park. The vehicle is available for inspection. Safety was a concern as I was stopped in a school unloading zone/fire lane and was unable to place the shifter in drive. This caused the lane to be blocked. I googled the problem, and was able to remove a cover and access a manual release. I do not know if the problem was previously inspected, however, it is a common search item on Google/internet. There was no prior warning. The problem persists and I will have it checked.

Power Train
Filed Feb 8, 202426,000 milesPA

The contact's husband owns a 2014 Ford Fiesta. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The dealer determined that there was a defect with the transmission. The contact was provided an estimate for a rebuilt transmission. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 26,000.

Engine
Filed Jan 20, 2024147,458 milesWA

Engine light comes on was told there was a recall but never got any notice in the mail. Supposedly it the transmission module. But wasn’t sure. Ford wanted me to pay to have a diagnostics test done on it

Structure › Body
Filed Dec 5, 2023OK

When a rear seat passenger exits the vehicle and closes the door, the rear door does not latch properly. This causes the door to swing open while the car is moving. The vehicle is available for inspection. The problem has manifested itself on several occasions, especially when I am dropping off school children at their stop. The crossing guard has been kind enough to close the door for me. That is, he closes the door after it swings open. The vehicle has not been inspected by a dealer or repair shop (yet). The problem first appeared last week, after the Thanksgiving holiday break. There were no symptoms to warn of the problem. It just appeared out of the blue, so to speak. To describe the problem further: The door is closed by the passenger who has just exited the car. There is no "door open" light to indicate a problem. Then, after a few seconds, the door springs open and the "door open" light appears. It is annoying when it happens. It is also a safety issue.

Unknown or Other
Filed Nov 28, 2023FL

Transmission malfunctions while accelerating. Pulling into a busy road, the vehicle randomly stops accelerating which cause other vehicles to swerve to avoid a crash. The RMP will increase and loose acceleration and then there is no function of the acceleration. As soon as the warning light came on, contacted a dealer and the wait times are over 2 months. The dealer does not want to keep the vehicle and prefers you keep driving until they call you to bring it in.

Wheels
Filed Nov 26, 2023IN

Ford lug nuts swelled up so much that nobody could get tires off. Had to go to dealer and pay $250 to get those off and replaced. I was lucky that I was just trying to rotate the tires vice having to replace a flat.

Power Train
Filed Nov 13, 2023KS

This car has a standard transmission and a hydraulic clutch. The synchronizer for low gear lets it pop back out of gear. This is extremely dangerous if you are pulling out into a busy lane of traffic. It throws the shift lever back out of gear with a lot of force. I have had the hydraulics bled but plan to take it to a dealer soon. There are others listed on YouTube as having the same problem.

Engine
Filed Nov 7, 2023130,000 milesIL

The contact owns a 2014 Ford Fiesta. The contact stated while driving 20 MPH, the vehicle failed to properly accelerate. The contact stated that the vehicle was shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to a faulty clutch plate. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 130,000.

Power Train
Filed Nov 2, 202338,000 milesTX

The contact owns a 2014 Ford Fiesta. The contact stated while driving 30 MPH, the vehicle started to jerk and made an abnormally loud sound while shifting gear. Upon arriving to her destination and attempting to reverse into a parking space, the vehicle failed to shift into reverse. The vehicle was taken to the dealer, who diagnosed a failure with the clutch and transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.

Engine
Filed Oct 30, 2023TX

Need a new block head

Power Train
Filed Oct 24, 2023122,000 milesCO

The contact owns a 2014 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact stated that he waited for several minutes to restart the vehicle after which the warning lights turned off; however, the check engine warning light remained illuminated. The vehicle was taken to a transmission specialist where the contact was informed that the vehicle was included in Customer Satisfaction Program: 14M01 and 14M02 and advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed that the transmission failed, and that the transmission and the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was included in the Customer Satisfaction Program: 14M02 but not included in Customer Satisfaction Program: 14M01. The contact was then provided a case number and referred to the NHTSA Hotline. The failure mileage was approximately 122,000.

Power Train
Filed Oct 5, 2023TX

I was driving on the highway on October 3 and suddenly my vehicle stalled on me. When I pressed the gas pedal, the vehicle no longer moved. I had the vehicle towed to my house and had a mechanic do a diagnostics. The mechanics thinks the issue could be the computer or the transmission not communicating with the computer. The vehicle can no longer shift gear and it can not crank as well. It is very dangerous for a vehicle to stall in the middle of highway like this. The 18 wheeler behind me barely missed me and it could have been a fatality if I was hit in the rear. Thanks god I managed to pull to the center median and had a friend come help towe the vehicle to my house.

Power Train
Filed Sep 13, 202353,000 milesMD

The contact owns a 2014 Ford Fiesta. The contact received notification of Customer Satisfaction Programs: 14M02 (Transmission Control Module Extended Warranty Coverage) and 19N08 (Transmission Clutch Shudder - Transmission Clutch Warranty Extension). The contact stated while driving approximately 50 MPH, the vehicle lost motive power. The contact pulled over to the side of the roadway and parked the vehicle. The failure nearly caused a crash. The vehicle was taken to the dealer, where it was diagnosed that the TCM and clutch needed to be replaced; however, the contact was informed that only Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage) was covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder - Transmission Clutch Warranty Extension) had expired. The failure mileage was approximately 53,000.

Unknown or Other
Filed Aug 8, 2023CA

I am remembering one incident I had years ago. It was my first year since I got my first driver license. I parked my car. While I was getting off with half of my body already outside the car, my car started moving forward. I jumped back in a car in a shock and tried to stop the car. I realized that I had not removed my car key. I also realized that a stick shift was in neutral position. I told myself that it was my wrong-doing, but after reading numerous complaints and lawsuits against Ford Fiesta over the last years, I am not so sure if it was my fault or the car's defect. It happened only once and can not reproduce this. Around the same time, I have also experienced car not starting several times but again I told myself I am just an idiot for not knowing how to start a car. I did Pre-Purchase Car Inspection in October 2016. The inspection report noted that my car had Engine Lights on with code U0131 and codeC0051. I received a CSP14M02 letter last Sunday and went to the dealership on Monday for TCM repair or replacement, but I was turned away.

Engine and Engine Cooling
Filed Jul 31, 2023116,500 milesCA

The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, prompting him to pull over to the shoulder over the roadway. The engine overheating warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact linked the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 116,500.

Structure › Body
Filed Jun 21, 2023KS

Back ride side door will not latch and stay closed,if aperson was in back seat with door that won't latch that person is in a dangerious position.backing out of drive way door opened and wouldnot latch shut.

Complaints 1-50 of 504, newest first, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
2019106310Routine
201835001Fatalities reported
201775011Fatalities reported
2016179011Fatalities reported
2015259400Above average
2014 — this page504780Above average
2013668340Above average
2012617350Above average
2011730353Fatalities reported
20021000Routine
20011000Routine
19912000Routine

Compare every Fiesta year →

2014 Ford Fiesta: questions buyers ask

Is the 2014 Ford Fiesta a good car?

It is not among the Fiesta years to avoid. Owners filed 504 complaints, against about 259 for a typical Fiesta year. The most common complaint is about the transmission (34%). In NHTSA crash tests it scored 4 stars overall.

What is the most common problem with the 2014 Ford Fiesta?

The transmission: 172 of the 504 complaints (34%) are about it. Owners most often say it jerks, lurches or bucks (31%), shudders or judders (26%) and vibrates or shakes (19%). The typical report comes at 26,000 miles.

How many recalls does the 2014 Ford Fiesta have?

7 safety recalls on file with NHTSA, the most recent filed Jun 8, 2020. The largest, 20V331000, covered 2,147,323 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2014 Ford Fiesta problems start?

Half of the complaints that record an odometer reading came in before 40,050 miles. For the transmission the midpoint is 26,000 miles.

Has NHTSA investigated the 2014 Ford Fiesta?

Yes, 3 times. The latest, EA26004 ("Timing Belt Failure"), was opened Jul 31, 2026 and is still open.

Are there service bulletins for the 2014 Ford Fiesta?

The manufacturer filed 109 technical service bulletins and other notices for it with NHTSA, most of them about the transmission (43), the electrical system (16) and the engine (13). They include a service campaign, 26L02, filed Aug 25, 2026. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 8, 2020. Source: NHTSA Office of Defects Investigation.