Page 2 of 11 · complaints 51–100 of 504

2014 Ford Fiesta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Electrical System
Filed Jun 18, 2023PA

My car just died on me. No warning or anything. Took the dealership 2 and half weeks to fix my car. They came to the conclusion that it was my Trans harness cable. Cost $820.00 to fix.

Power Train › Clutch Assembly
Filed May 10, 202355,000 milesNV

The contact owns a 2014 Ford Fiesta. The contact stated while driving 30-35 MPH, the vehicle decelerated, then accelerated unintendedly. The contact released the accelerator pedal and continued driving. The contact also stated that the vehicle jerked and was not operating as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission element A was stuck. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The dealer then diagnosed that the transmission clutch assembly, the transmission lever, and bearings needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that she had previously filed a complaint regarding a similar failure. The failure mileage was approximately 55,000.

Engine
Filed Apr 3, 2023121,539 milesCA

My vehicle was serviced by elk grove ford service dept. only 250 miles ago and the vehicle is back in for more service. time before did the same thing said the problem was this and when they repaired they called and said this is now wrong, I keep asking why no answer. Now the vehicle had to be taken in and I believe because I have put in complaints before that they are f with me and messing with me I told them elk grove ford [XXX] that the engine light came on and the wrench light on the engine came on, they called me and told me around march 30th that it needed this and that, they came back now and said the power train control module is needed and they cant find any part for it I found a part the advisor said the parts person looked half a day I don't believe them as see that the pcm can maybe reset they have not said to me if they tried resetting the pcm and I would like the part number. I feel I am being set up for more charges as if they would have check the wrench lamp I would not have two charges, they keep repairing items that I believe did not need to be replacement as the plugs were working find. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical SystemFire
Filed Feb 15, 2023OH

My 2014 Ford Fiesta started to "Smoke". There was a smoldering Electrical short emitting smoke from fusebox. The car would not Start after this incident. I have a letter from Ford indicating the Fusebox had a recall on this Issue due to a corrosion defect. I took it to local Ford dealer who Confirmed recall/defect

Fuel System, Gasoline
Filed Feb 14, 202336,999 milesNJ

The contact's son owns a 2014 Ford Fiesta. The contact stated that the vehicle had experienced an engine cooling system failure and was repaired. The contact later became aware that the VIN was included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) that he related to the failure. The contact stated while his son was was at a complete stop at the traffic light, the vehicle stalled. The vehicle was able to restart with a 15 seconds delay. Upon making a right turn, the failure reoccurred. The contact's son was able to restart the vehicle; however, the failure persisted upon making a left turn. The vehicle restarted with a 30 seconds delay. The contact's son was able to continue driving. However, the failure reoccurred the next day while coming to a complete stop. The check engine warning light illuminated. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that fuel rail and fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was able to restart and was towed to the contact's residence. The contact related the failure to NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) and NHTSA Campaign Number: 14V402000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 36,999.

Power Train
Filed Feb 7, 2023WV

MY 2014 FORD FIESTA HAS A MANUEL CLUTCH THAT HAS MALFUNCTIONED SINCE I PURCHASED THE CAR NEW IN SEPTEMBER, 2013. THE PROBLEM BEGAN WHEN THERE WAS APPROXIMATELY 20,000 MILES ON THE VEHICLE. THE CAR WOULD SOMETIMES STALL OUT AND OTHER TIMES IT WOULD NOT PROPERLY GO INTO GEAR. I WOULD HAVE TO SHUT DOWN THE ENGINE TO GET IT INTO GEAR. I CALLED THE FORD DEALERSHIP AND THEY INFORMED ME TO BRING THE VEHICLE INTO THE DEALERSHIP. THEY SAID THEY FOUND NOTHING WRONG. THE CLUTCH HAS CONTINUED TO MALFUNCTION OCCASIONALLY UP UNTIL THE LAST 6 MONTHS. NOW IT HAS BECOME DANGEROUS. THE CAR WILL NOT GO INTO GEAR PROPERLY MOST OF THE TIME. WHILE RUNNING, THE CLUTCH WILL KEEP PULLING EVEN THOUGH IT IS PUSHED ALL THE WAY DOWN TO THE FLOOR OF THE CAR. I WAS IN A LINE OF TRAFFIC AND ALMOST HIT THE VEHICLE IN FRONT OF ME BECAUSE IT KEPT PULLING. I HAD TO SHUT THE CAR OFF AND RESTART IT TO STOP THE PULLING. THERE ARE NO WARNINGS OF ANY KIND PRIOR TO THE FAILURE OR DURING THE FAILURE. THIS IS PUTTING MY LIFE AND OTHERS AT RISK. I ONLY HAVE 94,000 MILES ON IT AND IT IS TOO DANGEROUS TO CONTINUE TO DRIVE. THERE SHOULD HAVE BEEN A RECALL ON THIS PROBLEM BY FORD. IT IS AVAILABLE FOR INSPECTION. I HAVE NOT HAD IT REPAIRED AS OF NOW.

Vehicle Speed Control
Filed Jan 25, 2023MA

I am writing to request Autofair Ford of Haverhill immediately repurchase the 2014 Ford Fiesta Titanium I purchased from them in 2019. I am requesting to be refunded the full purchase price plus all additional costs for registration, warranties and expenses associated with the 2014 Ford Fiesta Titanium that was sold to me. This vehicle, has since August 2022, been at Jannell Ford in Hanover Massachusetts, with a transmission defect that is unable to be repaired. As you will see from the enclosed documentation Ford apparently knew the transmission was defective and prone to serious safety concerns when they sold the cars originally and resold them through their dealerships. Additionally, Ford has allegedly (per news articles in the Detroit Free Press) instructed its dealerships to stall and delay resolving issues with the customers who purchased Fiestas and Focuses. My experience with Jannell Ford of Hanover and Autofair Ford of Haverhill can only be categorized as a concerted effort to delay and stall, by the dealerships not returning phone calls, not doing what they said they would, not providing information when asked repeatedly and most especially by not informing me that no repair would fix a known and documented defective transmission that came with the car. Since my Fiesta is a resale in 2019 and there have been tens of thousands of complaints made to the Ford Corporation regarding the unsafe and mal-functioning transmissions, Autofair Ford of Haverhill, I believe, had

Power Train
Filed Jan 6, 202370,000 milesNC

The contact owns a 2014 Ford Fiesta. The contact stated while driving approximately 35 MPH, she started to hear an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the transmission and a clutch needed to be replaced. The vehicle was not repaired. The contact called a local dealer and made them aware of the failure. The contact stated that the clutch was replaced three years prior by the local dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

Engine
Filed Jan 3, 2023CT

2014 Ford Fiesta ST engine failure due to known issue with engine block design. I had an extended warranty on the vehicle that was purchased with the vehicle from Key Chevrolet in Middletown. After experiencing a piston flutter, I took the vehicle to them under the warranty for repair, however, they could not locate the problem and recommended that I visit a Ford dealer. (9/2/22) Prior to the failure I attempted to have a recall repair performed with multiple ford dealerships throughout the state (Tasca, Monaco, Gengras, Dowling) and was told that they cannot currently get the parts to perform the repair. (Sep 2022) I contacted a recall rep after the failure and I was told it would be 4-6 weeks before a dealer could even look at it and that I could have a private mechanic (I chose to take it to Firestone in Middletown) repair and apply for reimbursement through the recall. I chose that route, however, after $1500 in work, Firestone said that the head was warped too badly & the piston walls were pitted and the engine couldn't be repaired, it needed to be replaced. After contacting both a rep at the Ford Recall center & the service department at Monaco Ford - I was told that towing the vehicle in a mid-repair state to the dealership was acceptable. Firestone did ask if they needed to put the engine back together, and I specifically called and asked, now this is the reason they are denying the claim. Ford has issued recalls for this issue, but refuses to correct the issue with m

Structure › Body
Filed Oct 9, 2022TX

I opened the back passenger door and now it wont shut.

Power Train
Filed Sep 8, 202236,000 milesVA

The contact owns a 2014 Ford Fiesta. The contact stated that while driving at vehicle speeds, the transmission would shutter upon the depression of the accelerator pedal. The vehicle was taken to a dealer but the dealer failed to diagnose the failure. As the failure worsened, the vehicle would not accelerate above 20 MPH and would not operate while in reverse(R). The contact also stated the transmission warning light had appeared on the instrument panel. The vehicle was taken back to the dealer and this time the vehicle was diagnosed with a defective TCM(Transmission Control Module). The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.

Unknown or Other
Filed Jul 26, 2022KY

As I'm driving the car will stop if I get it to go again it won't pick up speed, it will rev up but not go, I was told that it has all the original parts that was until I had someone look at it for the problem stated since then it has new spark plugs new front brakes, break's in back have been rotated new tires, I'm still paying a car note on this car I've had to pay towing fees and still the problem persist I'm scared to put my boys in this car but it's our only form of transportation the dealer that sold me this car is horrible and Ford was of no help, still trying to find the main issue.

Air BagsCrash1 injured
Filed Jul 18, 2022MO

Son was in an accident last night and all but the drivers steering wheel airbag deployed causing him to hit his head on the steering wheel.

FirerelatedFire1 injured
Filed Jul 1, 202247,700 milesLA

The contact owned a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle caught fire from underneath the hood. The contact was able to safely exit the vehicle but suffered a left knee injury while exiting the vehicle. No medical attention was received. The fire department was able to extinguish the fire. The contact was unaware if there was a police or fire department report. The vehicle was towed to the contact's residence and had not yet been deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The manufacturer transferred the contact to file a complaint with NHTSA. The failure mileage was approximately 47,700.

Unknown or Other
Filed May 20, 2022WI

Clutch master cylinder and slave cylinder failure. Both leaked, clutch pedal ceased functioning while driving, leaving the car inoperable

Power Train › Automatic Transmission
Filed May 5, 202256,000 milesPA

The contact owns a 2014 Ford Fiesta. The contact stated while driving approximately 30 MPH, the vehicle began to vibrate abnormally. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond. The contact pulled over and turned off and restarted the vehicle and the vehicle started shuddering. The contact was eventually able to drive the vehicle without the failure recurring. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer and it was diagnosed that the transmission had a "flutter" and determined that numerous transmission parts needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.

Wheels
Filed May 1, 2022ND

Swollen lug nuts made removing wheels impossible. Unable to receive balance at a shop. Tire blowout on 28Apr22 caused prolonged disablement in unsafe area due to inability to remove lug nuts and change tire.

Engine and Engine Cooling
Filed Mar 21, 2022AZ

Driving in the highway the car exceeded 60mph and it overheated. When I took it to the mechanic they said that the the head gasket was cracked and leaking fumed into the coolant. I have had trouble with overheating and fixed it with a thermostat replacement and fixing leak of coolant. Mechanic report: “ vel 1 Testing Scope and scan we pulled codes P1299-00 "Cylinder Head Over Temperature Protection Active" and P2557-00 "Engine Coolant Level Sensor switch circuit Range/Performance" data pids and freeze frames were reviewed we had only 1 freeze frame and that was for code P1299 it set at engine rpm of 2378, vehicle speed was 64 mph, time since start was 317 seconds, ECT186 degrees, IAT 71 degrees ambient temp was 64 degrees, distance since codes cleared was 5018 miles. Cooling system visual inspection was performed we found the coolant bottle full. We tried to pull spark plugs to do leak down test and found three of the plugs are seized and not coming out. We put the sample hose from gas analyzer in expansion tank and hydrocarbons went to 64 PPM instantly, revealing combustion gasses being pushed in the cooling system.”. When looking for recalls for my cars make and model and a recall was made with the exact same thing that happened to my car, but my car was no added to the recall number. Recall #17V209000.

Latches/Locks/Linkages
Filed Jan 25, 2022135,000 milesNJ

The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the hood and door lights were inadvertently illuminated. Additionally, the key fob was not recognized while placed in the ignition switch. The failures were intermittent. The dealer was made aware of the failures and informed the contact that she had to pay out of pocket for the fob key replacement. Lilliston Ford Inc (833 N Delsea Dr, Vineland, NJ 08360) and Carman Ford (193 S Dupont Hwy, New Castle, DE 19720) were also made aware of the failures and informed the contact to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

Power Train
Filed Nov 28, 2021MD

At the time of this complaint, the Ford Fiesta that's the subject of this complaint has received 1 whole new transmission and 1 TCM replacement within 2.5 years. The first two times there were warning lights, but now no warnings are showing. To put this issue into perspective, I have only owned this car for 2.5 years, and it was purchased from a dealership used (however the dealership never mentioned the rampant transmission issues or informed me of the recent lawsuits about the Ford Fiesta). The replacement of the TCM was completed on September 16, 2021. This repair took a month to complete. Now, after being repaired for a mere 2 months, the car is exhibiting the exact same behaviors as both previous occurrences. Both previous repairs were completed by professionals, and should have fixed the issue. However, the transmission issues continue to reoccur. At this point, the car has become a major safety concern. The transmission issues are becoming extremely frequent after the "repairs" and "replacements", and are sudden in occurrence while driving. There is no warning the gear will slip into what seems to be "neutral", or that it will fail to accelerate. Additionally, the car will randomly fail to respond to gas pedal presses, especially at intersections or on hills. I fear that this car is dangerous to drive, as the issues are so sudden in nature. I have tried to settle the issue with Ford directly, but they have ignored me every step of the way. At one point, they said they

Engine
Filed Nov 15, 2021MD

None of the recalls were ever done to my vehicle. Mailing problems didn’t receive notification in mail. Door handle fell off and window handles coming off. Tag light glitching and in car press light doing the same. Crack plastic parts of car cracked years ago. Strange engine leak. Door panels coming off and panel around gear broke a year after I got the car. I sent complaint two years ago. I have not heard from anyone.

Engine and Engine CoolingFire
Filed Oct 28, 2021112,729 milesMO

The contact owned a 2014 Ford Fiesta. The contact stated while driving at undisclosed speed the contact noticed that the vehicle would become very hot and coming from the engine and interior of the vehicle and temperature gages was going up and down. The contact placed water in the coolant tank to cool down the vehicle. The contact was going to place a coolant sensor on the vehicle but never had the chance to do it. A few days later the contact was driving at undisclosed speed, the contact pulled into a parking lot and noticed flames coming from the front passenger side of the vehicle under the front wheel which continue to in gulf the vehicle. The contact exit out of the vehicle and called the fire department who extinguish the flames from the vehicle. No one was injured. The police came to the scene but there was no police report was taken. The vehicle was towed to a salvage tow yard where it was deemed a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,729.

Power Train
Filed Aug 23, 2021VA

The DSP6 transmission is slipping out of gear and into neutral. This causes the car's momentum to fall below safe advised speeds on highways, and also can cause the car to jerk suddenly at intersections. Ford knows about this issue but is refusing to repair it.

Power Train
Filed Aug 5, 2021TX

While I was driving on the interstate I was needing to shift into 5th gear, but it wouldn’t take the shift. I had to drive in the lower gears and it caused backup because I was on a toll road but couldn’t pick up speed. When I got to my destination, I realized I no longer had reverse. Mechanic says the transmission needs to be replaced bc it’s too expensive and difficult to fix, but we can’t find a transmission to fix it. He said he got it to go into 5th and reverse, but they don’t work.

Suspension › Front
Filed Jul 19, 202130,000 milesCO

The contact owns a 2014 Ford Fiesta. The contact stated that the front passenger’s side axle exhibited a loud noise while driving at various speeds. The contact stated that the front passenger’s side axle was replaced three times however, the repair failed to fix the failure. The vehicle was taken back to the dealer and the front axle was replaced. The dealer informed the contact that the aftermarket part on the vehicle was causing the passenger’s side front axle failure. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 30,000.

Power Train
Filed Jul 17, 2021AZ

Clutch pedal intermittently depresses but does not return to raised position. Clutch pedal can manually be returned to standard position but is then sometimes “sticky” after being depressed. Vehicle is a 2014 with less than 60,000 miles and is the 4th vehicle with a standard transmission I have owned. After reading on forums for this vehicle it appears that many people are having this exact same issue with the car and I suspect that it is a design defect.

Air BagsCrash1 injured
Filed Jun 11, 2021TX

I was lost and hit a turn to fast cause my car to launch and roll into a concrete ditch multiple times off a freeway turnaround. My airbags never deployed.

Unknown or Other
Filed May 8, 2021146,000 milesSC

FRONT DOOR ON PASSENGER SIDE WILL NOT LATCH,. MECHANICALLY OR ELECTRICALLY. TO REPEAT, THE DOOR WILL NOT LATCH AND SWINGS FREELY. THIS OCCURRED AFTER PARKING THE VEHICLE AND ATTEMPTING TO LOCK ALL THE DOORS.

Unknown or Other
Filed Apr 25, 2021TX

REAR DRIVER SIDE DOOR NOT LATCHING AND DOES NOT LOCK AND STAY CLOSED

Power Train
Filed Apr 13, 202161,750 milesWI

FROM A DEAD STOP AT 2045 HRS CENTRAL TIME AS. I WAS COMING HOME FROM WORK I WAS STOPPED AT A STOP SIGN ON NORTHLAND AVENUE ON THE WAY TO FLORIDA AVENUE TO MY SONS HOUSE. WHEN I WENT TO TAKE A LEFT HAND TURN ONTO MEADE STREET (LOCATED IN APPLETON WIS) I PRESSED THE ACCELERATOR MY ENGINE REVED BUT MY CAR WOULD NOT MOVE. IT LURCHED SUDDENLY GRABBING POWER THEN STOPPED IN THE MIDDLE OF THE INTERSECTION. I CHECKED TO SEE THAT IT WAS IN DRIVE AND NOT IN ANY OTHER GEAR. AS I PRESSED THE GAS AGAIN THE TRANSMISSION AND CAR STRUGGLED TO ENGAGE WHAT I COULD ONLY IMAGINE WAS THE CLUTCH. FINALLY I THE CAR ENGAGED AND JERKED ME FORWARD. I WAS VERY WORRIED I WAS GOING TO GET HIT STRANDED IN THE MIDDLE OF AN INTERSECTION ! THIS CAR WAS BOUGHT NEW OFF THE LOT!! IT HAS 61,750 MILES ON IT! I'M A 64 YEAR OLD LITTLE OLD LADY WHO TAKES CARE OF HER CAR! THIS IS ABSOLUTELY OUTRAGEOUS AND UNCALLED FOR! PLEASE CONDUCT AN INVESTIGATION INTO FORDS 'NON-SERVICEABLE' TRANSMISSION! YOU CAN'T EVEN ADD FLUID OR CHECK THE LEVEL OF THE TRANSMISSION FLUID. I'VE TOLD MY SON AT TIMES AS WELL I'VE SMELLED WHAT I THOUGHT WAS HOT TRANSMISSION FLUID. THE SMELL WAS DISTINCT. THIS CAR HAS BEEN MAINTAINED. I'VE NEVER HEARD OF A CAR YOU HAVE TO GO TO THE DEALER TO GET SERVICE FOR THE TRANSMISSION BECAUSE IT'S SEALED. ABSOLUTELY RIDICULOUS AND DANGEROUS !!

Electrical System
Filed Mar 11, 202170,000 milesKS

IT JUST STARTED RUNNING RUFF MY FAN WENT OUT FIRST THEN MY RADIO NOW THE TRANSMISSION IS SLIPPIN AND FEELS LIKE BREAKS ARE GRINDING

Power Train
Filed Feb 25, 202166,000 milesWA

CLUTCH PEDAL WON'T RAISE. AT REST WHEN PUSHING IN THE PEDAL IT GOES TO THE FLOOR AND WILL ONLY RAISE ABOUT AN INCH. WHEN DISENGAGING, THE CLUTCH SLIPS. APPEARS TO BE A FAILURE OF THE CLUTCH SLAVE CYLINDER. THIS OCCURED AT ABOUT 66,000 MILES. I HAD IT REPAIRED AND AFTER FEWER THAN 5000 MILES IT'S HAPPENED AGAIN.

Power Train
Filed Jan 13, 202181,000 milesVA

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING IN THIRD GEAR, THE VEHICLE FAILED TO DISENGAGE TO SHIFT INTO GEAR. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE PERFORMED AS DESIGNED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. THE CONSUMER STATED ON A DAILY BASIS, WHEN THE CLUTCH WAS DEPRESSED, IT WOULD ENGAGE INTO GEAR WITHOUT RELEASING THE CLUTCH. *JS

Service Brakes
Filed Jan 1, 2021OK

CAR JERKS AND WHEN I UNLOCK DOOR ONLY 1 DOOR UNLOCKS AND THAT IS DRIVER'S SIDE TRANSMISSION GOING OUT AND EVERY TIME I PUT GAS ACT LIKE DOES WANT TO START UP AGAIN AND THEN ITS TAKES FOREVER JUST TO CATCH UP SPEED

Engine
Filed Dec 29, 202051,983 milesFL

DRIVING ON HIGHWAY ENGINE BEGAN TO OVERHEAT AND SPUTTER AND BEGAN LOSING POWER.

Engine
Filed Dec 8, 202068,700 milesPA

WHILE DRIVING THE ENGINE STARTED TO SURGE, MISFIRE AND THEN FOR NO APPARENTLY REASON THE ENGINE SHUT-OFF AND WOULD NOT RESTART. AFTER ABOUT 15-20 MINUTES IT FIRED BACK UP AND RAN MOMENTARILY AND THEN DIED AGAIN .HAD VEHICLE TOWED TO DEALERSHIP, BUT THEY CLAIM THEY CAN NOT DUPLICATE THE SAME PROBLEM. DO NOT FEEL SAFE DRIVING THE CAR ANYMORE, UNLESS THEY CAN RESOLVE THIS PROBLEM. A SAFETY HAZARD AND SHOULD BE LOOKED INTO FURTHER BY THE FORD MOTOR CO.

Power Train
Filed Nov 28, 202045,000 milesCA

SEE ATTACHMENT

Unknown or Other
Filed Nov 12, 2020100,000 milesTX

WHEN ATTEMPTING TO EXIT THE VEHICLE, I OPENED THE DOOR AND THE LOCK ASSEMBLY ON THE OUTSIDE OF THE DOOR FELL OF.

Latches/Locks/Linkages
Filed Oct 23, 202051,000 milesHI

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVER'S SIDE DOOR UNLATCHED INDEPENDENTLY CAUSING THE DOOR TO OPEN. THE VEHICLE WAS TAKEN TO CUTTER FORD LOCATED AT 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

Structure › Body1 injured
Filed Oct 22, 202050,000 milesHI

MY RECALL STATES THAT FORD HAS NOT ISSUED INSTRUCTIONS TO STOP DRIVING YOUR VEHICLE UNDER THIS SAFETY. MY BACK DOOR LATCH OPENED WHILE DRIVING WHICH MAKES THE CAR UNDRIVABLE AND NEEDING A TOW, POSSIBLY CAUSING AN ACCIDENT. I HAD A PTSD RESPONSE TO THE INCIDENT AND HAD TO GO TO THE DOCTOR BECAUSE OF THE STRESS INDUCED ON MY BODY. I ALSO REQUIRED MEDICAL MASSAGES. MY FRONT DOOR HINGE ALSO WAS ABOUT TO BREAK THE SERVICE DEPT INFORMED ME AS WELL WHICH IS NOT ON THIS RECALL. OTHER OWNERS MAY NOT BE SO LUCKY.

Latches/Locks/Linkages
Filed Oct 6, 2020CA

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744, (800) 960-3673) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Sep 28, 2020NM

WHEN DRIVING MY VEHICLE THE CLUTCH POP OUT OF GEAR. WHEN ON THE HIGHWAY IT AUTOMATICALLY POPS OUT OF GEAR AND SLOWS DOWN. IF MY CAR IS ON CRAS COMO TELL IT WILL COME OUT OF GEAR. WHEN SHIFTING GEARS IT BECOMES DIFFICULT AND IT SEEMS TO SPEED UP AND SLOW DOWN WHILE DRIVING. SEVERAL TIMES I HAVE ALMOST BEEN REAR ENDED AND HAVE HAD TO PULL OFF ROAD TO AVOID BEING HIT. MY CAR HAS BEEN IN GARAGE DUE TO FEAR OF BEING HIT. TOOK TO REPAIR AND THEY TOLD ME THERE WAS NO RECALL NOTICE FOR MY VEHICLE. SO I DISMISSED THE REPAIR BUT STILL HAVE ISSUES LOOKING FOR MECHANIC TO FIX IT.

Engine
Filed Sep 4, 2020100,123 milesFL

CAR IS OVERHEATING CONSTANTLY

Power Train
Filed Sep 3, 202075,000 milesCT

ACCORDING TO THE DEAL A BEARING CAME LOSE INSIDE THE TRANSMISSION AND SHOT THROUGH THE CASING. THE TRANSMISSION, CLUTCH, AND FLYWHEEL ALL NEED TO BE REPLACED FOR A TOTAL OF $4700 PLUS TAX. VEHICLE WAS IN MOTION WHEN IT HAPPENED. THE CAR HAS 75K MILES ON IT AND SHOULD DEFINITELY NOT BE HAVING THESE ISSUES.

Engine
Filed Aug 31, 202073,000 milesCO

MY VEHICLE, AFTER LESS THAN 75K MILES BEGAN TO HAVE OVERHEATING PROBLEMS. I HAD VARIOUS PARTS REPLACED UNTIL FINALLY IT WAS DETERMINED THAT THE HEAD GASKET HAD BLOWN ON IT. AFTER RESEARCHING FORUMS AND SITES WHERE OTHER OWNERS OF THE SAME VEHICLE OR VEHICLES WITH THE SAME TYPE OF ENGINE, WERE EXPERIENCING ISSUES MUCH LIKE MINE. THE ENGINE HEAD IT MADE OF ALUMINIUM AND THE ENGINE BLOCK IS MADE OF CAT IRON. THIS FACT COUPLED WITH HIGH CYLINDER PRESSURES AND A NATURALLY HIGH ENGINE OPERATING TEMPERATURE RESULTS IN VARIOUS PARTS FAILING TO TO EXCESSIVE PRESSURE AND HEATING. ALTHOUGH FORD HAS ACKNOWLEDGED THIS ISSUE BY UPDATING THEIR REPLACEMENT COMPONENTS, THEY HAVE NOT ADDRESSED THE SAFETY OR MONETARY IMPACT OF THOSE WHO HAVE HAD TO REPAIR A KNOWN PROBLEM IN THEIR ENGINES.

Unknown or Other
Filed Aug 28, 20208,000 milesPR

THE FIRST TIME WAS BEFORE MARIA TOOK THE CAR TO THE FORD OF CAROLINA IN PUERTO RICO. I WAS INFORMED TO CALL A NUMBER THAT WAS IN THE LETTER. I CALLED AND I NEVER GOT MY PHONE ANSWERED. THEN AFTER MARIA (THE HURRICANE) THEY WERE NOT TENDING TO ANYONE AND THERE WAS A ROLE LETTING US KNOW THAT I COULD GO TO FORD DE FAJARDO, FORD DE PONCE, FORD OF KENNEDY AVENUE OR THE FORD DE CAGUAS. FOR MY CONDITION, IT WAS PERTINENT TO BE CARED FOR IN CAROLINA. AFTER THAT DAY THEY CLOSED TRADES AND LEFT (SO AS NOT TO SERVE ANYONE). THEN 2 LETTERS ARRIVED AND INFORMED ME THAT I HAD TO WAIT FOR A THIRD LETTER TO ARRIVEN THE INFORMATION OF PROCEED TO REPAIR THE DOORS THAT OPEN WHEN THE CARRIAGE IS BEING DRIVEN FROM THE INSIDE OUT.

Power Train
Filed Aug 24, 202055,000 milesNC

WHILE DRIVING ON A ONRAMP I SHIFTED FROM 3RD TO 4TH GEAR AND THE CLUTCH PEDAL WAS THEN STUCK TO THE FLOOR AND DID NOT COME BACK UP, I HAD TO MANUALLY PULL IT BACK UP. WHILE DRIVING DOWN CITY STREET I SHIFTED FROM 2ND TO 3RD AND THE CLUTCH PEDAL ONCE AGAIN STUCK TO THE FLOOR AND HAD TO BE MANUALLY PULLED UP. ALL FLUIDS ARE TOPPED OFF AND NOT ABOVE THE MAXIMUM LINE.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 12, 2020100,000 milesCA

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH MALFUNCTIONED AND THE DOOR FAILED TO REMAIN CLOSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE LOCAL DEALER CHINO HILLS FORD LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Structure › Body
Filed Jul 30, 2020MD

I HAVE THREE OR MORE RECALLS ON MY VEHICLE WENT A COUPLE YEARS AGO TO HAVE THEM REPAIRED I WAS TOLD I HAD PAID 120 JUST FOR THEM TO LOOK AT THE CAR SO I DIDN'T HAVE THEM REPAIRED I WENT TO YOUR SYSTEM AND SAW THAT IT WAS REPORTED THAT ALL MY RECALLS HAVE BEEN REPAIRED AND THAT'S A FALSE STATEMENT NONE OF MY RECALLS HAVE BEEN REPAIRMAN ON LASHES HAVE FALLEN OFF MY INSIDE WITH MY GAUGES IT IS COMING APART MY PHONE AREAS DON'T WORK ANYMORE MY AXLE OR STUDS IN THINGS HAVE BEEN MESSED UP THAT MESSED UP MY LIGHTS IN THE INSIDE OF THE CAR KEEPS FLICKERING.NOW MY ENGINE LIGHT HAS COME ON IT WON'T GO OFF THE CAR HAS 214,000+ MILES ON IT AND I DON'T WANT TO BREAK APART I JUST PAID IT OFF.I'VE HAD TO REPLACE THE SERPENTINE BELT TWICE THE RUBBER AROUND THE INSULATION OF THE DOORS IS COMING OFF THE AREAS WHERE YOU CAN SEE YOUR RADIO IN SPEEDOMETER AND FOGGED UP. THE DEALERSHIP TOLD ME I COULDN'T GET THE EGGS AND RADIO FREE FOR SIX MONTHS I HAVE THE SENSOR BUT THEY SAID THEY CAN ACTIVATE IT IN A STANDARD MODEL THE TIRE EXPLODED THREE WEEKS AFTER HAVING THE CAR I REPORTED THE RUBBING SOUND WHEN I FIRST BOUGHT THE CAR AND THEY TOLD ME THAT'S WHAT NEW CARS SOUND LIKE AND THEN WANTS TO TIRE EXPLODED THE FORD DEALERSHIP I TOOK IT TO SEND IT TO THE CORPORATION THEY CLAIM THEY SAID IT WAS ROUTE HAS IT BUT I DIDN'T HIT ANYTHING.THE TRANSMISSION HAD TO BE REPAIRED AFTER SIX MONTHS AND NOW IS ACTING UP AGAIN.

Unknown or Other
Filed Jul 27, 202075,000 milesGA

CLICKING SOUND JUST RANDOMLY STARTED FROM INSIDE THE DASHBOARD,WITHIN FEW SECONDS OF STARTING THE ENGINE. A QUICK YOUTUBE SEARCH CAME BACK WITH HVAC BLEND DOOR MOTOR AS THE CULPRIT. SEEMS LIKE A COMMON ISSUE BUT A HUGE NUISANCE AS THESE SMALL PARTS STARTS RANDOMLY WEARING OUT IN LESS THAN 100K MILES / WITHIN 6 YEARS.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →