Owners filed 23 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
4
0
0
0
Engine and Engine Cooling › Engine
4
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
2
0
1
0
Fuel/Propulsion System
2
0
0
0
Engine
2
0
0
0
Tires
1
0
0
0
Suspension › Front › Springs › Coil Springs
1
0
0
0
Structure › Frame and Members
1
0
0
0
Steering › Linkages › Tie Rod Assembly
1
0
0
0
Steering › Steering Wheel/Handle Bar
1
0
0
0
4 safety recalls
Part 573 reports
Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Vehicle Speed Control › Cruise Control08V051000
Filed Feb 4, 2008225,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Risk. AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Remedy. DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Fuel System, Gasoline › Storage03V282000
Filed Aug 5, 200364 vehiclesFord Motor Company
Defect. ON CERTAIN CUTAWAY CHASSIS CAB WITH THE SCHOOL BUS OPTION, TWO BRACKETS AND TWO OUTRIGGER MEMBERS ARE MISSING IN THE AREA OF THE FUEL TANK.
Risk. THE BRACKETS AND OUTRIGGER MEMBERS ARE INTENDED TO ENHANCE CRASH PERFORMANCE.
Remedy. FORD WILL SEND TECHNICIANS TO THE OWNER'S LOCATION TO INSPECT AND ADD THE BRACKETS AND OUTRIGGERS AS REQUIRED. OWNER NOTIFICATION BEGAN ON SEPTEMBER 3, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
What owners reported
Newest filings
Engine
Filed Oct 14, 2017150,000 milesWA
LEFT HOUSE FOR VACATION, GOT 75 MILES AWAY AT 60 MPH ON THE FREEWAY, AND ENGINE STARTED MAKING A POPPING SOUND. PULLED OFF ROAD AND CALLED A NEARBY MOBILE REPAIR COMPANY. THEY SENT OUT A MECHANIC, HE DIAGNOSED A BLOWN OUT SPARK PLUG, AND SAID THIS WAS COMMON FOR THE FORD V-10. MADE IT TO HIS SHOP, AND THAT'S WHERE IT SITS. ESTIMATES ARE OVER $4000 TO REPAIR.
Electrical SystemFire
Filed Jul 20, 2014280,000 milesMA
DRIVING VAN ON HIGHWAY WHEN VAN BEGAN SMOKING. THEN FIRE. EVERYTHING WAS COMPLETELY DESTROYED. *TR
Fuel/Propulsion System
Filed Oct 18, 201276,000 milesMA
TL* THE CONTACT OWNS A 2002 FORD ECONOLINE E-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE HEARD A LOUD, ABNORMAL NOISE FROM THE VEHICLE. AFTER STOPPING THE VEHICLE FOR FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE REAR END OF THE FUEL TANK HAD DETACHED FROM THE VEHICLE. IN ADDITION, ONE OF THE FUEL TANK STRAPS HAD BECOME COMPLETELY CORRODED. THE VEHICLE WAS DRIVEN CAUTIOUSLY AND WAS LATER TAKEN TO THE DEALER. THE DEALER CONFIRMED THE FAILURE OF THE FUEL TANK STRAPS AND INSTALLED A TEMPORARY STRAP FOR THE FUEL TANK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 76,000.
Engine
Filed Jul 16, 201298,000 milesVA
TOOK THE VAN TO THE STORE. UPON RETURNING FROM STORE STARTED THE VAN, THERE WAS A LOUD EXPLOSION AS IF A BOMB WENT OFF. EVERYONE LOOKED BECAUSE IT WAS SO LOUD. TURNED THE VAN OFF AND RESTARTED IT. IT SOUNDED LIKE A DRAG CAR AT THE TRACK, NO EXHAUST SYSTEM AT ALL. TOOK COW OFF AND LOOKED INSIDE, FOUND THE SPARK PLUG WITH THE BOOT LAYING ON TOP OF THE VALVE COVER OR INTAKE, NOT SURE THERE IS NO ROOM AND JUST ENOUGH TO GET TWO FINGERS IN TO RETRIEVE IT. I HAD NOTICED A LITTLE TICKING EARLIER IN THE DAY LIKE AN EXHAUST LEAK, BUT DID NOT FIND ONE. HAD VEHICLE TOWED TO REPAIR SHOP, WHERE IT IS NOW. NOT SURE WHAT WILL HAPPEN NEXT. *TR
Fuel/Propulsion System
Filed May 21, 201296,517 milesCA
FUEL PUMP FAILED WHILE DRIVING VEHICLE AT FREEWAY SPEEDS ON 101 SOUTH ON THE WALDO GRADE APPROACHING THE GOLDEN GATE BRIDGE. VEHICLE LOST POWER HALF WAY UP THE GRADE AND SLOWED TO 10 MPH. LIMPED VEHICLE TO OFF RAMP. I AM AN ASE CERTIFIED MASTER MECHANIC, I ALSO HOLD MY CALIFORNIA SMOG LICENSE. I'VE WORKED AS A MECHANIC FOR 30 YEARS. UPON GETTING THE VEHICLE HOME I DIAGNOSED THE CONCERN I FOUND THE FUEL TANK FULL OF METAL THAT HAD FLAKED FROMT HE WALLS OF THE FUEL TANK. I FOUND THE FUEL PICKUP IN THE TANK PLUGGED WITH FILINGS, THE FUEL PUMP RUINED, AND THE FUEL FILTER FULL OF METAL AND RUST. I SENT THE TANK TO WHO COATED THE FUEL TANK FOR ME. STATED THAT HE CONTINUOUSLY SEES THESE FORD TANK COMING FROM ALL THE DEALERSHIPS IN THE AREA. UPON DOING SOME RESEARCH ON THE INTERNET I FOUND THAT THIS IS A WIDESPREAD PROBLEM WITH FORD FUEL TANKS. MY TOTAL COST FOR THIS REPAIR IN PARTS AND REPAIRS TO THE FUEL TANK HAS COME TO $1,200.00 WHOLESALE COST, NOT INCLUDING MY LABOR OR ANY PARTS RETAIL MARKUP. I HAVE OWNED THIS VEHICLE SINCE NEW AND ALWAYS RUN GOOD QUALITY FUEL IN MY VEHICLE AND TOPPED UP THE TANK WEEKLY OR MORE OFTEN TO REDUCE THE POSSIBILITY OF MOISTURE IN MY FUEL SYSTEM. I HAVE NOT FILLED UP THE FUEL TANK AND RUN THE ENGINE YET, AND HOPE THAT THERE IS NO FURTHER DAMAGE TO MY FUEL INJECTORS OR FUEL SYSTEM. IF THERE IS I COULD BE OUT ANOTHER $4,000 TO 5,000 JUST IN PARTS. I AM CURIOUS AS TO WHY IF THERE SEEMS TO BE SUCH A WIDESPREAD PROBLEM OUR GOVERNMENT HAS NOT RECALLED THESE
Engine and Engine Cooling › Engine
Filed Jun 13, 2011117,519 milesOK
2002 FORD VAN - BLOWN SPARK PLUG. *TR
Engine and Engine Cooling › Engine
Filed Jun 13, 2011123,005 milesOK
2002 FORD VAN - BLOWN SPARK PLUG. *TR
Engine and Engine Cooling › Engine
Filed Jun 13, 2011141,058 milesOK
2002 FORD VAN - BLOWN SPARK PLUG. *TR
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipFire
Filed Jan 11, 201054,500 milesGA
TL*THE CONTACT OWNS A 2006 FORD ECONOLINE(NA). WHILE DRIVING AND ENGAGING THE BRAKE PEDAL, THE WARNING LIGHT CAME. THERE WAS ALSO NOISE UNDER THE HOOD OF HIS VEHICLE. THE CONTACT STATED THAT THE ANTI LOCK BRAKE SYSTEM SUDDENLY CAUGHT FIRE. HE TURNED THE VEHICLE OFF AND WAITED FOR AN HOUR TO RESTART IT; HOWEVER, WHEN HE ATTEMPTED TO DRIVE SMOKE AND FIRE WERE COMING FROM THE BRAKES. HE SHUT THE ENGINE OFF, EXTINGUISHED THE FIRE, AND DISCONNECTED THE ABS MODULE UNIT UNDER THE HOOD. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO DID NOT RECONNECT THE ABS MODULE. THE CONTACT IS CURRENTLY ABLE TO CONTINUE DRIVING THE VEHICLE USING THE NORMAL BRAKING SYSTEM WITH NO FAILURES. THE ABS MODULE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 54,500.
Tires
Filed Jun 3, 200964,190 milesME
TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. THE VEHICLE HAS B.F. GOODRICH COMMERCIAL TA ALL TERRAIN TIRES. THE CONTACT STATED THAT ALL FOUR TIRES EXPERIENCED TREAD SEPARATION. THE TIRES WERE PURCHASED IN JUNE OF 2007 AND HAVE BEEN ON THE VEHICLE FOR A LITTLE LESS THAN TWO YEARS. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED WARRANTY REPAIR DEALER. THE MANUFACTURER WAS WILLING TO PRO-RATE THE COST OF THE TIRES. THE TIRE SIZE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE VEHICLE FAILURE MILEAGE WAS 64,190.
Vehicle Speed Control
Filed Feb 29, 2008NY
TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. THE CONTACT RECEIVED A RECALL REPAIR NOTICE STATING THAT THE VEHICLE SPEED CONTROL PARTS HAD ARRIVED. WHEN HE CALLED THE LOCAL FORD DEALERS, HE WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR TWO MONTHS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 75,000.
Vehicle Speed Control
Filed Dec 21, 2007IL
A SAFETY RECALL WAS ISSUED AUG 2007 ON FORD VEHICLES FOR THE SPEED CONTROL WHICH MAY CAUSE AN UNDERHOOD FIRE. WE HAVE BEEN TRYING TO GET THE VEHICLE (2002 BT CRUISER) IN FOR REPAIR OVER THE LAST SEVERAL MONTHS, AND HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE. APPARENTLY THERE IS A NATIONAL BACK ORDER OF THE REPLACEMENT PART(S). OUR DEALER SAID THEY ARE NOW BEING TOLD THEY WILL NOT GET A SHIPMENT UNTIL MARCH. THERE IS NOT A SYSTEM IN PLACE THAT GIVES ANYONE AN IDEA OF WHEN THEY MAY GET THIS RESOLVED. WE HAVE BEEN TOLD TO KEEP CALLING THE DEALERS, WHO KEEP SAYING THEY DON'T HAVE PARTS. IN THE MEANTIME THEY RECOMMEND DISCONNECTING THE CRUISE CONTROL, WHICH AS YOU CAN IMAGINE, IS NOT A PLEASANT THOUGHT FOR AN RV WHICH IS USED FOR LONG DISTANCE TRAVELING. THERE SHOULD BE A BETTER SYSTEM IN PLACE FOR RESOLVING THIS ISSUE, AND IF SUCH A SYSTEM IS INCONCEIVABLE, THERE SHOULD BE BETTER COMMUNICATION BY FORD. *TR
Vehicle Speed Control
Filed Dec 14, 2007WI
TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER ORIGINALLY STATED THAT THE PART WOULD BE AVAILABLE IN DECEMBER OF 2007. AS OF DECEMBER 14, 2007, THE DEALER STATED THAT THE PART WOULD BE AVAILABLE IN MARCH OF 2008. THE MANUFACTURER STATED THAT THE PART COULD BE AVAILABLE AT ANYTIME. THE CONTACT WAS DISSATISFIED WITH THE WAIT TIME AND THE REMEDY. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 50,000.
Vehicle Speed Control
Filed Nov 20, 2007TX
TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT FELT THAT WAS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 30,000.
Fuel System, Gasoline › Storage
Filed Oct 17, 2007AL
I CALLED ABOUT A RECALL ON MY FORD E-150 ECONOLINE VAN IN AUGUST AND WAS TOLD THE PART WAS NOT IN. I CALLED AGAIN IN SEPTEMBER AND WAS TOLD IT WAS STILL NOT IN AND I WOULD BE PUT ON A WAITING LIST BUT I STILL HAVE NOT BEEN CALLED. HOW LONG DOES IT TAKE TO FIX A RECALL? *JB
Engine and Engine Cooling › Engine
Filed Sep 5, 200761,000 milesMI
TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AS THE ACCELERATOR PEDAL WAS BEING DEPRESSED. A MECHANIC STATED THAT THE ENGINE LOCKED UP POSSIBLY DUE TO AN EXCESS OF OIL. THE VEHICLE WAS TOWED FROM THE MECHANIC'S SHOP TO THE DEALER AND THEN TO THE CONTACT'S RESIDENCE. THE DEALER PROVIDED A REPAIR QUOTE, BUT NO REPAIRS HAVE BEEN MADE. THE CONTACT RECEIVED RECALL NOTICE NUMBER 05S28 FOR THE VEHICLE SPEED CONTROL, HOWEVER, IT WAS UNABLE TO BE LOCATED ON THE NHTSA WEBSITE. THE CURRENT AND FAILURE MILEAGES WERE 61,000.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 31, 20058,000 milesNY
CONTACT STATES: IN WINTER WITH SNOW ON GROUND THERE IS EXTENDED STOPPING DISTANCE. THE ANTI LOCK BRAKES WILL NOT STOP THE VEHICLE ON DOWN GRADE WHEN THERE IS SLUSH OR SNOW ON THE ROAD. THE BRAKES HAVE FAILED 6 TIMES WHEN ROADS WERE SNOW COVERED. *AK THE SPARE TIRE CABLE HAD A BROKEN WIRE. *SC *JB
Suspension › Front › Springs › Coil Springs
Filed May 17, 2005111,502 milesDE
FORD E-450 FRONT SHOCK TOWER CRACK
Engine and Engine Cooling
Filed Feb 16, 2005SC
WHILE TRAVELING NORMAL SPEED THE VEHICLE STALLED. DRIVER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *AK
Steering › Linkages › Tie Rod Assembly
Filed Sep 10, 200427,000 milesAL
CAMBER BUSHINGS WERE TOTALLY WORN OUT AFTER ONLY 27,000 MILES. FRONT DRIVERS AND PASSENGER SIDE TIRES WERE WORN EXCESSIVELY ON THE INSIDE. REPLACE THE CAMBER BUSHINGS. THIS WAS NOT COVERED UNDER WARRANTY WHICH SHOULD HAVE BEEN.*AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 11, 2009. Source: NHTSA Office of Defects Investigation.