Ford Motor Company: Air Bags › Side/Window
Ford Motor Company reported this defect to federal regulators on May 7, 2014 and put the number of vehicles at risk at 594,785. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
The risk
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
The remedy
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Ford C-Max | 80 | 8 | 4 | 6 |
| 2014 Ford Escape | 2,089 | 16 | 104 | 47 |
| 2013 Ford C-Max | 187 | 8 | 5 | 4 |
| 2013 Ford Escape | 2,753 | 18 | 91 | 49 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V237000.
Full record for the 2014 Ford C-Max → · Recalls carrying a do-not-drive advisory → · Where this data comes from →