Page 2 of 3 · complaints 51–100 of 130

2001 Dodge Ram 3500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Fuel System, Other › Fuel Injection System
Filed Oct 16, 2007170,000 milesTX

TL*THE CONTACT'S DAUGHTER OWNS A 2001 DODGE RAM 3500. THE VEHICLE STARTED AFTER THE CONTACT'S DAUGHTER MADE SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TRANSFER PUMP FAILED AND NEEDED TO BE REPLACED. CURRENTLY, THE VEHICLE IS EXPERIENCING THE SAME FAILURE; HOWEVER, THE INJECTION PUMP FAILED AND NEEDS TO BE REPLACED. THE CURRENT MILEAGE WAS 183,766 AND FAILURE MILEAGE WAS 170,000.

Structure
Filed Sep 16, 2007FL

DASH BOARD CRACKING/COLLAPSING, ELECTRICAL PROBLEMS SECONDARY TO DASH PROBLEMS. BROKEN PLASTIC PIECES OF THE DASH ARE NOW PROJECTILES FOR ME AND MY FAMILY IF THERE WAS AN ACCIDENT, OR AIR BAG DEPLOYMENT. *JB

Unknown or Other
Filed Jun 18, 200774,000 milesFL

TL*THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD HAS COMPLETELY CRACKED. DODGE WILL NOT PAY FOR THE REPAIR BECAUSE THE VEHICLE IS OUT OF WARRANTY. DODGE IS ALSO UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 88,000 AND FAILURE MILEAGE WAS 74,000.

Structure
Filed May 9, 2007200,000 milesFL

THE DASHBOARD OF THE 2001 DODGE RAM 3500 HAD SEVERAL CRACKS THAT HAS BEEN IN THE NEWS LATELY. POSSIBLE HAZARD IF INVOLVED IN AN ACCIDENT. MANY COMPLAINTS BEING LODGED WITH DODGE AND LOCAL MEDIA.*AK

Power Train › Manual Transmission
Filed Nov 12, 200692,015 milesTX

NV5600 6 SPEED TRANSMISSION HAS SEVERE GEAR CLASH IN THIRD AND FOURTH GEARS. WILL NOT DOWN SHIFT INTO THIRD GEAR WITH GEAR GRINDING. TROUBLE STARTED ABOUT 1 MONTH AGO, AT 92, 000 MILES. DEALER TELLS ME THAT PARTS ARE NOT AVAILABLE TO REPAIR AND THEY ARE NOT SURE IF DODGE IS HAVING A PROBLEM. TSB 21-009-01 INDICATES DODGE KNEW OF PROBLEMS IN 01, BUT HAVE NOT DONE MUCH SINCE THEN. *NM

Trailer Hitches
Filed Sep 18, 2006371,960 milesIN

DT*: THE CONTACT STATED WHILE TOWING A TRAILER ON A CLEAR DAY TRAVELING ON A DRY PAVED HIGHWAY, THE REAR OF THE VEHICLE BEGAN TO BOUNCING. THE ROAD WAS SMOOTH AND WITHOUT POTHOLES. THE VEHICLE WAS PULLED ONTO THE SHOULDER OF THE ROAD IMMEDIATELY. UPON INSPECTION THE TRAILER HITCH ASSEMBLY OF THE TRUCK WAS OBSERVED TO BE FRACTURED. THE SERVICE DEALER AND THE MANUFACTURER WERE NOTIFIED.

Fuel System, DieselCrash
Filed Jul 13, 200698,700 milesTN

ON ANY CUMMINS POWERED DODGE TRUCK BUILT AFTER 1998 1/2 THE THROTTLE POSITIONING SENSOR IS MALFUNCTIONING SHUTTING DOWN THE MOTOR WITHOUT WARNING CAUSING THE VEHICLE TO SLOW VERY RAPIDLY AND TO TOTALLY LOSES POWER. WHEN THIS OCCURS THE DRIVER IS WITHOUT POWER UNTIL THE SENSOR DECIDES TO WORK AGAIN. TWO WEEKS AGO THIS PROBLEM OCCURRED CAUSING A ACCIDENT IN RUSH HOUR TRAFFIC, DRIVER WAS RUN OVER BY SEMI TRUCK IN RUSH HOUR TRAFFIC. SHOULD SOMEONE BE TOWING A CAMPER OR TRAILER UP HILL AND THIS TAKES PLACE THE VEHICLE COULD STOP SUDDENLY ALLOWING THE VEHICLE TO BE REAR ENDED VIOLENTLY OR THOSE WITHOUT MUCH TOWING EXPERIENCE TO LOSE CONTROL OF VEHICLE. THIS PROBLEM OCCURS REGARDLESS OF SPEED OR TOWING. I AM COMMERCIAL DRIVER AND HAVE HAD THIS HAPPEN APPROXIMATELY 30 TIMES IN ALL KINDS OF WEATHER AND TRAFFIC. CHYRSLER/DODGE REFUSES TO ALLOW ME TO SPEAK WITH A REP AND CUMMINS HAS DISCONTINUED PUTTING THIS PART ON MOTORS. SOMEONE IS GOING TO GET KILLED IF SOMETHING IS NOT DONE SOON.. I PERSONALLY KNOW APPROXIMATELY 50 TRUCK WITH THIS PROBLEM AND COST TO FIX IS 1400$ WHEN PARTS STORES SELL SENSORS FOR 200$. I WANT TO SPEAK WITH SOMEONE ABOUT THIS PROBLEM AS I AM A RETIRED TRUCK DRIVER AND SEE A VERY DANGEROUS PROBLEM HERE IF IT HAPPENS TO A INEXPERIENCED DRIVER. *JB

Fuel System, Diesel
Filed Jun 23, 200657,000 milesOH

DT*: THE CONTACT STATED WHILE DRIVING ON THE INTERSTATE AT 55-70 MPH THE VEHICLE STALLED SUDDENLY WITHOUT WARNING. THE VEHICLE RESTARTED, BUT WOULD NOT ACCELERATE ENOUGH TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THE FUEL TRANSFER PUMP FAILED. THE FUEL INJECTOR PUMP ALSO FAILED DUE TO THE FUEL TRANSFER PUMP FAILURE.

Fuel System, Diesel
Filed May 26, 200685,905 milesAZ

MY COMPLAINT CONCERNS MY VEHICLE. THE REASON IM WRITING IS IN HOPES THAT WE CAN GET A SAFETY ISSUE ADDRESSED, AND CORRECTED. THERE HAS BEEN A REPEATED TREND OVER SEVERAL YEARS NOW CONCERNING THE LIFT PUMP (FUEL TRANSFER PUMP) UTILIZED IN THE 2500/3500 CUMMINS DIESEL APPLICATION. I AM A MEMBER OF THE FAILED LIFT PUMP CLUB AND HAVE EXPERIENCED THIS LIFT PUMP FAILURE ON MY 2001 3500 DODGE CTD 2 TIMES. THIS FAILURE CAUSES THE TRUCK TO LOOSE POWER AND SOMETIMES DIE IN BOTH CASES MOUNTAINOUS 2-LANE ROADS WITH NO PULLOUTS. THIS CAN BE LIFE THREATENING IF THE TRUCK OWNER IS ON THE HIGHWAY TOWING A LOADED TRAILER OR AS I WAS IN THE MOUNTAINS. I AM NOT ALONE IN THIS CONCERN, THERE ARE THOUSANDS OF 1998.5 - 2002, 24 VALVE CUMMINS TURBO DIESEL OWNERS THAT ARE CONCERNED AND HAVE COMPLAINED TO DODGE ABOUT THIS PROBLEM WITH NO RESOLUTION. THIS CAN BE DOCUMENTED BY GOING TO THE TURBO DIESEL REGISTER ON THE WEB. HTTP://WWW.TURBODIESELREGISTER.COM/...15&PAGENUMBER=2. *NM

Fuel System, Diesel
Filed May 2, 200673,500 milesCA

THE FUEL TRANSFER PUMP DID NOT HAVE ENOUGH PRESSURE TO PROPERLY SEND ENOUGH FUEL TO THE DIESEL INJECTION PUMP WHICH FAILED AT 74,365 MILE ON THE 2001 DODGE 3500 PICKUP. THIS CREATED A LOSS OF POWER OR ACCELERATION AT THE DESIRED TIME OR LEVEL NEEDED. THIS COULD HAVE CAUSE AN ACCIDENT DUE TO LACK OF POWER. THE DEALER CLAIMS THE INJECTOR PUMP FAILED DUE TO AFTER MARKET CHIP INSTALLED BY ORIGINAL OWNER. BUT THE SELLING DODGE DEALER OF THIS USED VEHICLE DID NOT REPLACE WITH FACTORY CHIP WHEN SOLD TO ME LAST OCTOBER. VEHICLE HAD ABOUT 22,000 MILES THEN. THEY DID REPLACE THE TRANSFER PUMP UNDER WARRANTY. BUT CHARGE ME $2576.79 FOR THE REPLACEMENT OF THE INJECTION PUMP. WE FEEL THAT THE TRANSFER PUMP WAS THE CAUSE FOR FAILURE AND THE INJECTION PUMP SHOULD HAVE ALSO BEEN UNDER WARRANTY. *JB

Air Bags › FrontalCrash1 injured
Filed Apr 10, 2006AZ

MARCH 27, 2006, HUSBAND WAS RAN OFF ROAD BY UNKNOWN VEHICLE. HE WAS GOING ABOUT 40 MPH AND MADE IMPACT WITH A TREE AT ABOUT THIS SPEED. HE HIT THE CURB WENT AIRBORNE, ACCORDING TO EYEWITNESS, MY HUSBAND DOES NOT REMEMBER, AND HIT THE TREE, CAUSING MAJOR DAMAGE TO HIS WORK VEHICLE. THE DRIVERS SIDE AIRBAG NEVER DEPLOYED. MY HUSBAND FRACTURED THE C-5 VERTEBRAE IN HIS NECK, HIS RIGHT HAND IS WEAK AND NUMB, AND ALSO HE HAD BRUISING TO HIS BRAIN WHICH CAUSES MEMORY LAPSES AND OTHER PROBLEMS. *JB

Suspension › Front
Filed Feb 15, 200675,449 milesWY

BALL JOINTS ON THE FRONT END OF THE DODGE 3500 ARE DRY AND WEAR QUICKLY CAUSING STEERING TO BE DIFFICULT. *NM

Power Train › Axle AssemblyCrash1 injured
Filed Oct 12, 2005NM

MY DAUGHTER LOST HER LEFT ARM WHEN IT WENT THROUGH THE DRIVER'S SIDE WINDOW DURING A VEHICLE CRASH. SHE WAS DRIVING A 2001 DODGE RAM 3500 DUALLY. THE AIRBAGS DID NOT DEPLOY AND THE FRONT AXLE CAME OFF. I SUSPECT A VEHICLE DEFECT IN THE AXLE AND AIRBAGS. I WANT TO KNOW WHY VEHICLES DON'T HAVE SAFETY GLASS IN THE SIDE WINDOWS; HOW MANY PEOPLE HAVE LOST LIMBS IN THIS MANNER; AND, HOW MANY 3500 DODGE RAM VEHICLES HAVE BEEN INVOLVED IN ROLLOVERS SIMILAR TO THIS. *JB

Steering › Linkages › Tie Rod Assembly
Filed Oct 4, 200549,100 milesWI

MY HUSBAND NOTICED A PROBLEM WITH THE STEERING, TOOK TO DEALER FOR SERVICE, TOLD ME IT NEEDED TRACK BAR AND PISTON, I QUESTIONED THE COST HE THEN TOLD ME ONLY NEEDED A FRONT END ALIGNMENT, WENT TO REPAIR FACILITY RECOMMENDED BY DEALER, SPECIALIST WOULDN'T DO WORK BALL JOINTS WERE BAD. TOOK IT BACK TO DEALER THEY REFUSED TO WORK ON THE VEHICLE. TOOK TRUCK TO ANOTHER DODGE DEALER, BALL JOINTS WERE SO BAD THEY WERE DANGEROUS, TRACK BAR, INNER TIE ROD, AND THE HUB BEARINGS CRUMBLED WHEN THEY WERE REMOVED. THIS VEHICLE HAS AN EXTENDED WARRANTY, THAT IS ONLY COVERING THE BALL JOINTS. THE VEHICLE IS A 2001 DODGE 3500 4X4 DUALLY, THAT HAS NEVER BEEN OFF PAVED ROADS IT IS NOT ABUSED AND ONLY HAS 49000 MILES ON IT AND CHRYSLER WILL NOT HELP I FEEL THIS IS A PROBLEM WITH MANUFACTURING QUALITY. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 27, 2005MA

DT: CONSUMER STATED THE BRAKE PADS SPIT OUT OF THE DRIVER'S SIDE FRONT WHEEL. BOTH FRONT WHEELS WERE CHECKED, AND THE BRAKE PADS WERE COMPLETELY DISSOLVED. THEY DUG DEEP HOLES IN THE ROTORS. AT THE SAME TIME AS THIS HAPPENED THE BRAKE LINE THAT WENT TO THE REAR WHEELS HAD HEAVY CORROSION AND THEY BLEW OUT AT THAT POINT. OTHER HEAVY CORROSION ON OTHER BRAKE LINES CAME OUT OF THE ABS CONTROL UNIT. THE BRAKES WERE NOT WORN OUT, BUT THEY TOTALLY DISSOLVED. VEHICLE WAS NOT USED FOR HEAVY TOWING, AND IT HAS NOT BEEN USED IN THE WATER.*AK

Steering
Filed Jul 21, 2005TX

DT: JUNE 29, 2005 ON HIGHWA WHILE Y DOING 50-55 MPH PULLED INTO DRIVE AND THOUGHT HIT A POLE BECAUSE THE WHOLE LEFT SIDE WAS WIPED OUT OF THE VEHICLE. THE MIRROR COME IN, LOOKED UNDER FRONT END EVERYTHING LOOKED FINE, DIDN'T HAVE STEERING PROBLEMS WENT ABOUT 30 MILES, CAME BACK, WENT TO TURN LEFT, ACTED LIKE IT DIDN'T WANT TO TURN LEFT. WENT HOME, GOT A FLASH LIGHT, HAD FRIEND TURN THE WHEEL WHILE CONSUMER LOOKED AT THE STEERING, IT MADE CRACKING AND POPPING SOUND WHEN TURNING THE VEHICLE TO THE LEFT. THE IT LOCKED AND WOULD NOT TURN. HAD THE DEALER PUT A PUMP ON A WEEK BEFORE. CALLED DEALERSHIP, THE REFERRED CONSUMERTO CHRYSLER, THEN THEY HAD HIM SPEAK WITH AN INVESTIGATOR, THEY WANTED TO COME OUT AND INSPECT WITH IN 10 DAYS. SPENT 4 HOURS LOOKING AND TAKING PICTURES, THEN GOT A LETTER, STATING THEY COULDN'T FIND ANYTHING WRONG. AT THE BODY SHOP THEY COULDN'T FIND ANYTHING WRONG EITHER. *AK

Fuel System, Diesel
Filed Apr 26, 2005113,364 milesOK

I OWN A 2001 DODGE 3500 DIESEL PICKUP. THESE TRUCKS YEAR MODELS 1998.5-2002 EQUIPPED WITH THE DIESEL OPTION ARE NOTORIOUS FOR THE FUEL TRANSFER PUMP FAILING. I FEEL THIS FAILURE CAUSES AN ACCIDENT HAZARD, BECAUSE WHEN IT FAILS THE TRUCK STOPS RIGHT THERE WHETHER YOU ARE IN THE MIDDLE OF A HIGH SPEED INTERSECTION OR ON THE HIGHWAY IN HEAVY TRAFFIC. AS YOU CAN SEE EITHER OF THESE CASES COULD RESULT IN CAUSALITY OR EVEN DEATH OF THE DRIVER, PASSENGERS AND OTHER MOTORIST. GIVEN THE NATURE OF THE VEHICLES INTENDED USES OF THIS MODEL IT IS NOT UNCOMMON TO SEE THESE TRUCKS LOADED WITH TRAILERS OF VARIOUS SIZES MOST OF WHICH WEIGHT 7000 LBS AND OVER. COMBINE THAT WITH THE FORCES OF ANOTHER PASSENGER VEHICLE, AND THE RESULT IS VERY DANGEROUS. THERE IS A WEBSITE (WWW.TDR1.COM) DEDICATED TO THE DODGE DIESEL THAT HAS INFORMATION ABOUT THESE ISSUES THAT WOULD KEEP YOU READING FOR DAYS ABOUT FAILURES. I BRING THIS UP BECAUSE I HAVE EXPERIENCED 3 FAILURES IN THE PAST YEAR. ONE WAS IN MY DRIVEWAY SO I DID NOT CAUSE AN INCIDENT, BUT THE OTHER TWO WERE IN DANGEROUS SITUATIONS THE LAST WAS WHEN MY WIFE WAS PULLING ONE OF OUR HORSES IN A TRAILER THAT WEIGHS 6000 LBS ADD THE WEIGHT OF THE HORSE AND GEAR AND IT BRINGS THAT UP TO ABOUT 8000 LBS NOW ADD THE TRUCK WHICH IS ABOUND 6900 LBS AND YOU HAVE CLOSE TO 15000 LBS OF DEAD WEIGHT SITTING ON THE SIDE OF THE HIGHWAY NOW TAKE A 4000 LBS SUV AND SLAM IT INTO THE BACK OF THE TRAILER. NOW I'M NO PHYSICISTS BUT I KNOW AT LEAST ONE PERSON IS NOT WALKING

Air Bags › Frontal › Sensor/Control Module
Filed Apr 7, 2005AZ

NHTSA CAMPAIGN 01V153000; DAIMLER CHRSYLER ISSUED A CLOCK SPRING MATERIAL RECALL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH THE AIR BAG CHECK LIGHT REMAINED ON. OWNER'S MANUAL STATED THAT THE THAT AIR BAG WOULD NOT OPERATE IF THE AIR BAG LIGHT ILLUMINATED CONSTANTLY. *AK

Unknown or Other
Filed Mar 30, 2005NY

THE SPARE TIRE JUST DROPPED/COMPLETELY DISENGAGED FROM UNDERNEATH THE VEHICLE. CONSUMER WAS ON THE HIGHWAY WHEN THE CABLE BROKE. *AK THE CABLE IS OF INSUFFICIENT STRENGTH ON THIS MODEL. BECAUSE THIS IS A HEAVY DUTY TRUCK THE TIRES ARE 10 PLY AND THE WHEELS HEAVIER THAN ON A NORMAL 1/2 OR 3/4 TON PICKUP. *BF *NM

Wheels › Rim
Filed Mar 15, 2005IN

ALL OF THE WHEELS CRACKED, AND WERE UNABLE TO KEEP AIR IN THE TIRES. THIS CAUSED THE VEHICLE NOT TO MOVE. MANUFACTURER WAS CONTACTED BY CONSUMER, AND WAS AWARE OF THE PROBLEM.*AK

Engine and Engine Cooling › Engine › Diesel
Filed Mar 6, 2005129,840 milesGA

ENGINE BLOCK CRACKED DUE TO MANUFACTURER DEFECT IN BLOCK DESIGN. NEITHER CUMMINS OR DODGE IS OFFERING ANY HELP WITH THIS KNOWN DEFECT. THERE SHOULF BE A RECALL ON ALL THESE BLOCKS!

Suspension › Front › Wheel Bearing
Filed Jan 25, 2005100,000 milesIN

THE FRONT PASSENGER SIDE WHEEL BEARING BECAME INOPERABLE, AND THE WHEEL DISENGAGED COMPLETELY. THIS HAS HAPPENED A TOTAL OF TWO TIMES. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

Power Train
Filed Dec 29, 200479,000 milesFL

WHILE MERGING ONTO THE HIGHWAY, THE VEHICLE WOULD ONLU GO INTO FIRST GEAR. FOLLOWING THIS, THE CONSUMER IMMEDIATELY PULLED OVER TO THE MEDIAN. THE CONSUMER PUT THE VEHICLE IN PARK, AND LET IT IDLE FOR A FEW SECONDS BEFORE MERGING BACK ONTO THE HIGHWAY. THE VEHICLE HESITATED BEFORE IT ACCELERATED TO THE SECOND GEAR. THE DEALERSHIP INDICATED THAT THIS PROBLEM COULD HAVE BEEN CAUSED BY THE TRANSMISSION FAILURE, BUT THEY WILL NEED TO INSPECT THE VEHICLE TO CONFIRM THIS. *AK THE TRANSMISSION TOTALLY FAILED. THE VEHICLE REFUSED TO GO INTO REVERSE ON THE SECOND OCCASION. *SC

Power Train › Automatic Transmission
Filed Nov 22, 200456,181 milesAZ

TRANSMISSION FAILED TO GO INTO PARK, EVEN THOUGH THE COLUMN SHIFTER SELECTOR WAS INDICATING THAT THE TRANSMISSION WAS IN PARK. TRANSMISSION WAS IN REVERSE, WHILE THE COLUMN INDICATED PARK. *JB

Engine and Engine Cooling
Filed Oct 12, 200445,000 milesOR

WHILE DRIVING 65 MPH, THE "LIFT PUMP" FAILED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED. *JB

Structure
Filed Sep 3, 200440,000 milesTX

DASHBOARD PANEL SPLIT AROUND PASSENGER'S AIR BAG. CONSUMER BELIEVED THIS MIGHT CAUSE AN INADVERTENT AIR BAG DEPLOYMENT. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT WARRANTY EXPIRED, AND THE PART WAS NOT COVERED UNDER A MANUFACTURER'S RECALL. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Sep 1, 200433,096 milesFL

CONSUMER WAS ABLE TO START THE VEHICLE AND SHIFT THE GEAR WITHOUT APPLYING THE BRAKES. DEALER WAS NOTIFIED. DEALER INFORMED CONSUMER THAT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE. *AK

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Aug 17, 2004VA

WHILE SWITCHING FROM HIGH BEAM TO LOW BEAM THE HEADLIGHTS TURNED COMPLETELY OFF. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. *AK

Power Train › Automatic Transmission
Filed Aug 4, 2004FL

CONSUMER COMPLAINED THAT WHILE DRIVING AT 45 MPH AUTOMATIC TRANSMISSION LOCKED UP IN THE THIRD GEAR, TOOK VEHICLE TO AN INDEPENDENT REPAIR SHOP, AND TECHNICIAN DETERMINED THAT OVERDRIVE BEARING WAS PUT IN BACKWARD. *AK

Suspension
Filed Jul 7, 200412,000 milesWA

AFTER DRIVING OVER A COMMON HIGHWAY PROTUBERANCE, THE VEHICLE VIOLENTLY SHOOK UNTIL THE VEHICLE COULD BE BROUGHT TO A COMPLETE STOP. THIS HAS HAPPEN ON FOUR DIFFERENT OCCASIONS. THE FIRST TIME THE DEALER SAID THIS WAS DUE TO UNEVEN FRONT TIRE PRESSURE. THE THIRD TIME, THE DEALER STATED THAT THEY COULD NOT FIND WHAT WAS CAUSING THE PROBLEM, BECAUSE THE PROBLEM IS A RANDOM OCCERANCE THAT CAN NOT BE EASILY DUPLICATED. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Jun 12, 200460,000 milesTX

WHILE I WAS DRIVING TO WORK SMOKE STARTED ENTERING THE CAB SO I BEGAN TO PULL OFF THE HIGHWAY. I BEGAN TO NOTICE BRIGHT LIGHTS FROM UNDER THE DASH. BEFORE I COULD GET OUT FLAMES BEGAN TO ENTER INTO THE CAB. I ONLY HAD TIME TO JUMP OUT OF THE TRUCK AND WATCH IT ENGULF INTO FLAMES. I WAS ABLE TO GET OUT WITHOUT ANY HARM TO MYSELF. THE ONLY THING LEFT IS THE BED OF THE TRUCK. *AK

Steering › Hydraulic Power Assist › Pump
Filed May 12, 2004105,000 milesTN

THE CUMMINGS DIESEL ENGINE. THE VACUUM PUMP COUPLINGS THAT ARE ATTACHED TO THE POWER STEERING UNIT WHICH SITS ON TWO 1/4 PIECES OF STEEL AND CONTROLS THE FRONT END OF THE VEHICLE ARE BROKEN , RESULTING IN NO STEERING AND BRAKING. CONSUMER CONTACTED CHRYSLER. HOWEVER, NO ONE WILL TALK TO CONSUMER. *AK

Seat Belts › Front › Buckle Assembly
Filed Apr 26, 2004KS

IN GENERAL PUBLIC VEHICLE USED TO TRANSPORT 30+ PASSENGERS DAILY THE SEAT BELT BUCKLE - MALE END ON SHOULDER HARNESS HAS BROKEN ON 2 UNITS.THESE UNITS ARE IN DIFFERENT VEHICLES SO NO RELATION TO PASSENGER ABUSE. SHOULDER HARNESS NO LONGER SECURES TO LAP BELT. ATTEMPT TO GET CONVERSION COMPANY TO WARRENTY. THEY INDICATE THE MANUFACTURE WILL NOT WARRENTY BUCKLE LONGER THAN 1 YEAR. IF ACCIDENT OCCURES POTENTIAL FOR INJURY TO PASSENGER.*AK

Service Brakes, Hydraulic
Filed Apr 16, 200420,000 milesWV

WHILE BRAKING CONSUMER EXPERIENCED EXTENDED STOPPING DISTANCE. *AK THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT ALL THE BRAKES WERE WORN. THE CONSUMER REFUSED SERVICE AND TOOK THE VEHICLE HOME TO INSPECT IT. HE DETERMINED THAT THE FRONT BRAKES WERE ALRIGHT, BUT THE RIGHT REAR BRAKE CALIPER WAS STUCK AND THE LEFT REAR BRAKE SHOES WAS WORN. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER OCTOBER 2003 AT 16,000 MILES FOR A SAFETY INSPECTION AND PASSED. THE CONSUMER BELIEVES THEY FAILED TO PROPERLY CHECK THE BRAKES. *NM

Service Brakes, Hydraulic
Filed Apr 5, 20046,500 milesPA

WHILE BRAKING, INTERMITTENTLY THE BRAKE PEDAL WENT GO TO THE FLOOR WHICH CAUSED EXTENDED STOPPING DISTANCE. THE DEALERSHIPS REPLACED THE MASTER CYLINDER ONCE BEFORE, BUT THE CONSUMER WAS STILL HAVING THE SAME PROBLEM. PLEASE PROVIDE MORE INFORMATION. *JB

SteeringCrash
Filed Apr 2, 2004CA

WHEN TURNING THE STEERING WHEEL TOWARDS THE RIGHT, THE WHEELS WOULD NOT TURN WITH THE STEERING WHEEL. THE OWNER WAS UNABLE TO CONTROL THE VEHICLE. THIS CAUSED THE DRIVER TO HIT AN EMBANKMENT HEAD ON. THE OWNER HAD THE VEHICLE TOWED TO THE DEALERSHIP TO BE INSPECTED. PLEASE PROVIDE ANY FURTHER DETAILS. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 16, 2004IL

CONSUMER COMPLAINED ABOUT A FRONT BRAKE ROTOR PROBLEM.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Mar 12, 200460,000 milesCA

CONSUMER HAD TO REPLACE FRONT BRAKES, ROTORS, AND REAR DRUMS EVERY 6000-7000 MILES. CONSUMER DID NOT DO ANY HAULING OR HEAVY TRANSPORTING WITH VEHICLE. HOWEVER, THIS PROBLEM WAS SERIOUS BECAUSE VEHICLE DID NOT STOP AT TIMES, ONCE ALMOST HIT A CHILD. TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT REAR DRUMS HAD TO BE REPLACED. CONSUMER WAS CONCERNED ABOUT DRIVING THE VEHICLE. HE WAS AFRAID THAT HE COULD BE INVOLVED IN A FATAL ACCIDENT. *AK

Seat Belts › FrontCrash1 injured
Filed Mar 11, 200415,000 milesCO

VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING AT 25 MPH. UPON IMPACT, NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE SEAT BELT RESTRAINED THE DRIVER SO HE ONLY SUSTAINED MINOR BRUISES. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 10, 2004184,000 milesLA

UPPER BALL JOINTS SEPARATED. *AK

Power Train › Driveline › Differential Unit
Filed Jan 9, 200417,500 milesMA

2001 W3500 DODGE 4-WHEEL DRIVE FRONT DRIVER AXLE LOCKUP. HAD INPUT SHAFT FAILURE OCCUR DURING SNOW STORM WHICH CAUSED THE PINION AND RING GEAR TO LOCK TOGETHER. WHEN THIS HAPPENED THE FRONT END WOULD NOT TURN. LUCKILY HAPPENED AT LOW SPEED WITHOUT LOSS OF CONTROL OR COLLISION. TRUCK HAS ~17500 MILES ON IT AND CHRYSLER WOULD NOT COVER IT UNDER WARRANTEE. I HAVE DIGITAL PHOTOS OF THE FAILED PARTS IF YOU CAN PROVIDE EMAIL ADDRESS I CAN SUBMIT THEM. *AK

Power Train › Automatic Transmission
Filed Jan 5, 200480,570 milesNY

TRANSMISSION IN MY VEHICLE HAD TO BE REBUILT. THE MECHANIC STATED 2ND GEAR WAS BURNT OUT AND THE TRANSMISSION WAS SHOT. HAD TO CHANGE TORQUE CONVERTER AND BANDS. THE MECHANIC STATED THE HOLES IN THE TRNASMISSION WERE TO SAMLL AND WOULD NOT LET FLUID FLOW FREELY AND KEEP THE TRANSMISSION COOL. THEREFORE THE TRANSMISSION HAD TO BE REPLACED. THE FUEL PUMP HAS ALSO BEEN REPLACED TWICE ON THIS VEHICLE AND IT IS ONLY 3 YEARS OLD. *AK

Exterior Lighting
Filed Jan 2, 200471,000 milesMS

WHEN THE HEADLIGHTS ARE SWITCHED FROM LOW BEAM TO THE HIGH BEAM POSITION, HEADLIGHTS FAIL TO FUNCTION UPON SWITCHING BACK TO LOW. THIS RESULTS IN VEHICLE HAVING NO HEADLIGHTS, AND CAUSING POOR VISIBILITY. AS A RESULT, CONSUMER RAN OFF THE ROAD. THIS IS CAUSED BY A FAILURE IN THE MULTI-PURPOSE SWITCH.*AK

Steering › Column
Filed Oct 29, 2003MA

WHEN TURNING THE STEERING WHEEL TOWARDS THE LEFT CONSUMER HEARD A KNOCKING NOISE COMING FROM THE STEERING COLUMN.*AK

Power Train › Manual Transmission
Filed Oct 12, 200398,000 miles00

THERE IS A GRINDING NOISE IN THE STANDARD 6 SPEED TRANSMISSION THAT GETS WORSE WHEN IT IS IN THE REVERSE GEAR. THIS COULD RESULT IN TRANSMISSION GOING OUT AT ANYTIME. THE CAUSE OF THE NOISE WAS UNDETERMINED. *AK *SCC *JB

Tires › Sidewall
Filed Oct 5, 2003CA

I HAD A TIRE SOLD BY BIG O TIRE COMPANY ON MY DODGE RAM TRUCK. WHEN THE TRUCK WAS PARKED IN MY DRIVEWAY THE LEFT FRONT TIRE SIDEWALL BLEW OUT. THE TRUCK HADN'T BEEN DRIVEN IN 2 DAYS AND SHOWED NO SIGNS OF A PROBLEM ON THE LAST DAYS IT WAS DRIVEN. THE INITIAL EXPLOSION WAS DEAFENING WHEN THE OUTER WALL BLEW AND THEN THERE WAS A SECOND, A MORE QUIET, DEFLATION OF THE ACTUAL TIRE. HAD THIS HAPPENED WHILE BEING DRIVEN IT COULD HAVE BEEN CATASTROPHIC. THE COMPANY REPLACED THE TIRE NO QUESTIONS ASKED AND INSPECTED ALL OF THE OTHERS BUT THE NATURE OF THE FAILURE HAS GIVEN MYSELF CONCERNS. *LA

Power Train › Automatic Transmission
Filed Oct 1, 200351,345 milesFL

WHILE DRIVING THE VEHICLE TRANSMISSION WOULD NOT SHIFT PROPERLY. IT WAS LATER DETERMINED THAT SWITCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. *AK *NLM

Electronic Stability Control › Automatic (asc)
Filed Sep 8, 20031 milesAK

FROM THE DATE OF PURCHASE, THE VEHICLE WILL NOT TRACK STRAIGHT AHEAD WITHOUT CONSTANT CORRECTION WITH THE STEERING WHEEL. HIGHER SPPEDS IS LESS NOTICABLE BUT SPEED 40 TO 55, THE TRUCK HUNTS LEFT AND RIGHT CONTINOUSLY. HAD DEALER CHECK ALIGNMENT SHORTLY AFTER PURCHASE WHEN NEW AND THEY SAID IT WAS FINE. NO ADDITIONAL VISITS TO THE DEALER SINCE. DUE TO THE CONTINOUS WANDERING, TIRE WEAR IS EXCESSIVE ON THE STEERING AXLE.*AK

Tires › Sidewall
Filed Jul 7, 2003CA

VEHICLE ROADTREK MOTORHOME CONVERSION OF DODGE 3500 RAM VAN WITH OEM MICHELIN LT245/75R16-E TIRES.VEHICLE INITIALLY REGISTERED ON8/9/01 AND HAS 12,400 ORIGINAL MILES.ALL FOUR TIRES HAVE HAIRLINE CRACKS IN SIDEWALLS CLOSE TO RIM.IS THIS A SAFETY HAZARD OR ONLY A COSMETIC PROBLEM? *AK

Fuel System, Diesel
Filed Jun 19, 200337,000 milesOH

LIFT PUMP ON 3500 SERIES DODGE RAM WITH CUMMINS DIESEL. *NLM

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →