2010 Dodge Journey complaints

THE CRUISE CONTROL ON MY 2010 DODGE JOURNEY SURGES / JERKS / AND RPM INCREASES CONSIDERABLY WHEN ENGAGED AND GOING DOWNHILL. ON FLAT SURFACES IT SEEMS TO WORK CORRECTLY , HOWEVER THERE HAS BEEN TWO OCCASIONS, JUST RECENTLY, WHEN MY WIFE WAS OPERATING THE VEHICLE TO AND FROM WORK AT MISSISSIPPI STATE UNIVERSITY, THAT HAS US ALARMED. THE DISTANCE IS APPROXIMATELY 30 MILES ONE WAY AND THERE ARE ONLY 3 SHORT DOWNGRADES THAT THIS OCCURRED ON. THIS PROBLEM DOES SEEM TO BE INCREASING OVER THE LAST FEW WEEKS. THANK YOU FOR ANY CONSIDERATION PERTAINING TO THIS PROBLEM. I HAVE REPLIED ABOUT THIS PROBLEM AND APPARENTLY THERE ARE OTHERS WITH THIS SAME PROBLEM THAT HAS BEEN CLASSIFIED AS "NO FIX". IF I COULD I WOULD RETURN THIS VEHICLE TO THE DODGE DEALER BECAUSE THERE HAS BEEN NOTHING BUT PROBLEMS WITH THIS VEHICLE. THIS HAS NOW BECOME ,YET ANOTHER SEPARATE PROBLEM, WITH THE POSSIBILITY OF ENDANGERING OUR LIVES. I PERSONALLY WILL NOT PURCHASE ANOTHER CHRYSLER PRODUCT. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

2010 DODGE JOURNEY. I'VE HAD 4 INCIDENTS WHERE MY JOURNEY HAS LOST POWER/STALLED. THE FIRST WAS IN A PARKING GARAGE WHILE MAKING A TURN, THE CAR LOST POWER AND I DID NOT HAVE THE ABILITY TO STEER AND HIT A POLE. DIDN'T THINK MUCH OF IT AT FIRST. THE SECOND INCIDENT WAS IN APRIL 21ST, WHILE GOING OVER RAILROAD TRACKS, AND AGAIN LOST POWER. I WAS NOT ABLE TO STEER AND WAS ABLE TO GLIDE TO THE SIDE OF THE ROAD AND ONCE STOPPED WAS ABLE TO RESTART. THE 3RD INCIDENT WAS ON APRIL 27TH, WAS ON THE HIGHWAY FOR WORK, WHEN THE VEHICLE STALLED GOING 65 MILES PER HOUR. I DID NOT HAVE BREAK OR POWER STEERING, AND WAS SURROUNDED BY SEMI TRUCKS. ONCE I WAS ABLE TO MANEUVER THROUGH TRAFFIC AND GET TO THE SHOULDER THE VEHICLE STARTED AND WAS FINE. THE 4TH INCIDENT WAS ON MAY 25TH, WHILE ENTERING A 2 LANE HIGHWAY THE VEHICLE LOST POWER AGAIN AND TO AVOID GETTING HIT WHILE ENTERING THE HIGHWAY, I HAD TO HIT THE CURB TO STOP. THIS HAD CAUSED TIRE DAMAGE AND BENT THE RIM. WHEN I TOOK IT TO THE DEALER, THEY SAID THAT MY VEHICLE IS NOT PART OF THE RECALL AND THEY WILL NOT FIX IT. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, ESPECIALLY SINCE I AM AN OUTSIDE SALES REPRESENTATIVE AND AM ON THE HIGHWAY AND IN MY VEHICLE FOR A MAJOR PART OF THE DAY. THE SERVICE DEPARTMENT TELLS ME THEY CANNOT DUPLICATE AND IF MY VIN WASN'T PART OF THE RECALL THEN THEIR ISN'T ANYTHING I CAN DO. I FEEL THAT I AM DRIVING IN A DEATH TRAP AND DODGE/CHRYSLER WILL NOT DO ANYTHING. *TR

STARTED WITH A FLASHING CHECK ENGINE LIGHT AFTER AWHILE WILL STAY ON & ONLY FLASH INTERMITTENTLY. DEALER FOUND CODE FOR #1 CYLINDER MISFIRE & A TSB TO UPDATE THE SOFTWARE. 2 WEEKS LATER IT RETURNED, WHEN THE LIGHT FLASHES THE STEERING WHEEL & FRONT END SHAKES. NO CODES, NO TSBS. IT RETURNED WITHIN 80 MILES OF LAST TRIP TO DEALER, THEY PERFORMED TSB 18-024-10 CRANK SENSOR SHIM, LIGHT RETURNED ALONG WITH THE SHAKING WITHIN DAYS. DEALER REPLACED FLEXPLATE. AGAIN THE LIGHT RETURNED WITHIN DAYS. NEXT THEY DID SOME FORM OF ENGINE CLEANING, LIGHT RETURNED WITHIN 500 MILES OF LAST ATTEMPT TO FIX. CODES ARE ALWAYS#1 CYLINDER MISFIRE & RANDOM CYLINDER MISFIRE. ON MAY 16TH THE DEALER LOOKED AT IT, DID A COMPRESSION CHECK OF THE CYLINDERS, ALL GOOD. CHRYSLER SUPPORT TOLD THEM TO CHANGE THE PCM. AS OF MAY 19TH IT WAS 7TH NATION WIDE ON BACK ORDER WHILE I CONTINUE TO DRIVE THE VEHICLE WITH THE LIGHT ON & INTERMITTENT SHAKING HOPING IT DOESN'T LEAVE ME STRANDED BETWEEN NOW & WHEN THE PART COMES IN AS THEY DON'T HAVE AN EXACT DATE. DEALER CLAIMS NO OTHER REPORTED JOURNEYS HAVING THIS PROBLEM.

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD IN ORDER TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT ABOUT NHTSA RECALL 11V139000: ELECTRICAL SYSTEM:IGNITION BUT THE RECALL HAD NOT BEEN RELEASED AT THE TIME. THE DEALER STATED THEY WERE UNABLE TO FIND THE PROBLEM THAT CAUSED THE VEHICLE TO SHUT OFF. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE THE VEHICLE COULD SHUT OFF AT ANY TIME. THE FAILURE MILEAGE WAS 26,555.

I HAD A 2010 DODGE JOURNEY THAT CAUGHT FIRE WHILE I WAS DRIVING AND PROCEEDED TO BURN TO THE GROUND. I WAS TURNING TO PARK IN FRONT OF MY FRIEND'S HOME, WHEN THE FIRE BURST OUT OF THE ENGINE, NEAR THE WINDSHIELD. THIS, ON ITS OWN, MAY NOT BE OVERLY MONUMENTAL, BUT THERE ARE MANY FACTORS INVOLVED THAT I BELIEVE NEED TO BE BROUGHT TO PUBLIC ATTENTION. FIRST, THE CAR WAS PURCHASED BRAND NEW OFF THE LOT 2 MONTHS PRIOR TO THE MARCH 11 INCIDENT. THE INSPECTION SHOWED THAT THE ISSUE THAT CAUSED THE FIRE WAS A DEFECT INVOLVING THE STEERING FLUID LINE....AN ISSUE THAT HAS OCCURRED MANY TIMES IN THIS VEHICLE!! THERE WAS A RECALL FOR THE 2009 JOURNEY, BUT NOTHING FOR THE 2010. SEEMS TO ME THAT WHATEVER THE TOLUCA MEXICO ASSEMBLY PLANT HAS BEEN DOING WRONG, HASN'T BEEN RECTIFIED!!! CHRYSLER NEEDS TO RECALL THIS VEHICLE AGAIN!!! CHRYSLER LEGAL, TOLD ME IT WASN'T GOING TO HAPPEN! SECOND, CHRYSLER LEGAL DEPARTMENT IS BEING EXTREMELY CURT, AND UNHELPFUL IN RESOLVING THINGS FOR US. THEY ARE 'ALLOWING' US TO KEEP OUR CURRENT LOAN IN PLACE (FOR THE CAR THAT EXPLODED) AND 'GIVING' US THE CURRENT MSRP ON THAT CAR (A 2010) TO FIND ANOTHER NEW CHRYSLER VEHICLE. THEN, THEY SAID THAT THEY MIGHT REIMBURSE A PERCENTAGE OF THE MANY THINGS THAT WERE IN THE CAR....LIKE MY 2 BRITAX CAR SEATS! AT THIS POINT, I'M INCREDIBLY FRUSTRATED, AND DESPERATE FOR THE MESSAGE TO GET OUT ABOUT HOW CORRUPT CHRYSLER IS, AND HOW DANGEROUS THIS VEHICLE IS. I WOULD BE COMPLETELY DEVASTATED TO FIND THAT THIS ISSUE TOOK SOMEON

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WOULD RECUR AT LEAST TWICE A WEEK. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE STALLED, THE ENGINE WOULD RESTART INDEPENDENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 11,451.

ENGINE STALLS ON 2010 DODGE JOURNEY..WHILE DRIVING TO WORK ENGINE AND CAR STARTED SHAKING AND WOULD NOT ACCELERATE. FUEL INJECTOR FIXED. THREE MONTHS LATER SAME PROBLEM TECH'S SAY COMPUTER CAN'T FIND CODES. THIS IS THE THIRD TIME WITH SAME ISSUE NOT RECEIVING ANY HELP FROM DEALERSHIP. MY FAMILY SAFETY IS IMPORTANT TO ME. THE DEALERSHIP STILL HAS MY CAR AFTER 5 DAYS ISSUE NOT RESOLVED. *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE IN THE DRIVE POSITION, SHE NOTICED THAT THE IGNITION WOULD TURN OFF AND ON. THE VEHICLE WAS TAKEN INTO A DEALER WHO ADVISED HER THAT THERE WAS A FAULTY SWITCH IN THE IGNITION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE, BUT THEY ARE AWARE THAT THE FAILURE EXIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

I PURCHASED A 2010 DODGE JOURNEY ON 2/25 WITH 17K MILES. FIVE DAYS LATER I WAS DRIVING WITH MY 5 MTH OLD DAUGHTER AND IT COMPLETELY SHUT OFF! IT DID IT AGAIN LATER THAT DAY. I HAD IT TOWED TO THE DODGE DEALERSHIP WHERE THEY SAID THEY FIND NOTHING WRONG. IT HAS HAPPENED TWICE SINCE I GOT IT BACK FROM THE DEALER. I CALLED CHRYSLER AND THEY SAID THEY AREN'T RELEASING INFORMATION ON THIS UNTIL AFTER APRIL! I AM AFRAID TO DRIVE THIS CAR - BUT AM FORCED TO SINCE I HAVE TO GET TO AND FROM WORK. I WAS ABLE TO PUT THE CAR IN PARK AND RESTART - BUT IT IS VERY SCARY SINCE I NEVER KNOW WHEN IT IS GOING TO SHUT OFF. WHAT IF IT DOES IT WHEN PULLING OUT ONTO A BUSY HIGHWAY? DOES SOMEONE HAVE TO BE INJURED BEFORE THEY TAKE THIS PROBLEM SERIOUSLY? *TR

2010 DODGE JOURNEY STALLS OUT WHILE DRIVING IT DEALER SAYS HE HAS VIEW IT WHEN IT HAPPEN.....I SEE THAT THERE ARE MANY COMPLAINTS FOR THIS CONDITION AND DODGE IS DOING NOTHING TO FIX IT #2 THIS CAR HAS FOUR COMPLETE BRAKE JOBS ON IT IN ITS FIRST 10,000 MILES BRAKE PADS AND ROTORS AND CALIPERS I FEEL THE CAR SHAKE WHEN YOU APPLY THE BRAKES. I HAVE NEVER HEARD OF A CAR NEEDING THIS DONE IN IT 1ST 10,000 MILES ONCE AGAIN I SEE MANY COMPLAINTS OUT THERE. *TR

2010 DODGE JOURNEY. CONSUMER STATES POOR DESIGN OF VEHICLE. CONSUMER STATES A METAL POST THAT STICKS OUT FROM SEAT SMASHED HER GRANDSON'S INDEX FINGER *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN SHE FLIPPED THE SEAT DOWN. *JB

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 55-60 MPH, THE ENGINE COMPLETELY STALLED WITHOUT PRIOR WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUME NORMALLY. THE SAME FAILURE OCCURRED AT A DIFFERENT TIME. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500. UPDATED 3/21/11 *CN THE CONSUMER STATED THE INSTRUMENT CLUSSTER WENT DARK AND ALL POWER WAS LOST. UPDATED 06/24/11

JUST MADE A LEFT HAND TURN FROM A TRAFFIC LIGHT . A CAR APPROXIMATELY 100FT. DOWN THE ROAD WAS WAITING TO MAKE A LEFT HAND TURN INTO A DRIVEWAY. WHEN I PUT MY FOOT ONTO THE BRAKE PEDAL IT WENT ALL THE WAY DOWN TO THE FLOOR. MY VEHICLE COULD NOT STOP AND I ENDED UP RUNNING RIGHT INTO THE OTHER VEHICLE. I DID NOT KNOW WHAT HAPPENED. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND NOTHING COULD BE FOUND WRONG WITH THE BRAKING SYSTEM.

2010 DODGE JOURNEY. CONSUMER WRITES REGARDING DEFECTIVE TIRES AND REQUEST REIMBURSEMENT *TGW THE CONSUMER STATED HIS DAUGHTER AND SON-IN-LAW HAD TO PURCHASE FOUR NEW TIRES, BECAUSE TWO OF THEM WENT FLAT. THE CONSUMER STATED THE TIRES WERE INFERIOR (KUMHO TIRES). *JB THE CONSUMER STATED THE ENTIRE REAR END HAD TO BE REPLACED, BECAUSE OIL WAS LEAKING FROM THE VEHICLE. UPDATED 05/17/11

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY SHOOK AND STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES AND EACH TIME, A DIFFERENT TROUBLE CODE WAS GIVEN. THE DEALER CORRECTED THE PROBLEMS ASSOCIATED WITH THE CODE BUT THE FAILURE CONTINUED AND THE CODES CONTINUED TO CHANGE. THE DEALER REPLACED THE COMPUTER AND PANEL BUT THE FAILURE CONTINUED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 15,500.

I BOUGH A NEW 2010 DODGE JOURNEY IN JUNE 2010 AND I WAS DRIVING ON THE HIGHWAY AND I WAS SLOWING DOWN TO EXIT ON RAMP. AS I WENT TO ACCELERATE I NOTICED THAT THE CAR WOULDN'T GO AND THE CAR WAS OFF, HOWEVER THE LIGHTS WERE STILL ON AND THE DASHBOARD LIGHTS WERE ON ALSO. HAD TO PUT THE CAR IN PARK AND RESTART, ITS HAPPENED TO ME TWICE. BOTH TIMES I TOOK IT TO DODGE AND THEY CAN'T FIND ANYTHING WRONG WITH IT. I AM SO AFRAID TO DRIVE THE CAR. I DIDN'T KNOW THAT IT SHUT OFF.. HOW CAN I GET THEM TO FIX IT, WHEN THEY CAN'T EVEN FIGURE OUT WHAT'S WRONG WITH IT. I JUST HOPE THAT NO ONE HAS TO GET HURT BEFORE THEY ADMIT TO THIS CAR HAVING A PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES WERE UNDERSIZED AND WERE CAUSING AN ABNORMAL INCREASE IN STOPPING DISTANCE WHEN DRIVING AT LEAST 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE CONTACT TRADED THE VEHICLE AFTER RECEIVING IT BACK FROM THE DEALER. THE FAILURE MILEAGE WAS 10,000. UPDATED 03/24/11*LJ UPDATED 05/02/11

VEHICLE POWERS OFF WHILE IT'S BEING DRIVEN. THE FIRST TIME IT HAPPENED, MY WIFE WAS PULLING OUT OF THE DRIVEWAY. THIS HAS HAPPENED THREE DIFFERENT TIMES SINCE THEN. WHAT I MEAN BY POWER OFF IS, YOU HAVE TO PUT THE CAR IN NEUTRAL OR PARK TO RESTART IT. I CAN'T DUPLICATE THIS NOR CAN CHYRSLER'S REPAIR PERSONNEL. IT'S SCARY BECAUSE YOU DON'T KNOW WHEN THIS IS GOING TO HAPPEN. CHRYSLER UPDATED THE SOFTWARE IN OCTOBER 2010, BUT IT HAS HAPPENED TWICE SINCE THEN. IT'S AT THE DEALERSHIP AS I FILE THIS REPORT FOR THE SAME PROBLEM.

I BOUGHT A DODGE JOURNEY A FEW WEEKS AGO. I LIVE IN THE MOUNTAINS, AND THE FIRST TIME I WENT TO DRIVE DOWN THE HILL I HAD PROBLEMS WITH THE BREAKS. THEY WOULD SHAKE THE STEERING WHEEL HORRIBLY, AND I WOULD FEEL A GRINDING ON THE PEDAL. I WOULD HAVE TO PUMP THE BRAKES JUST TO GAIN CONTROL OF THE CAR. I TOOK IT BACK TO THE DEALER I BOUGHT IT FROM, THEY TOLD ME IT IS JUST THE WAY THE CAR IS MADE. I FELT THAT WASN'T ACCEPTABLE, SO THEY REPLACED THE BREAK PADS WITH A MORE EXPENSIVE PAD. THE SHAKING IS BETTER, BUT I CAN STILL FEEL THE GRINDING AND HAVE A FEELING THIS WON'T LAST VERY LONG. DODGE NEEDS TO REPLACE THE ENTIRE BRAKE SYSTEM, I FEEL LIKE THE BREAKS ARE AN ESSENTIAL PART OF A CAR FOR SAFETY AND I DON'T FEEL SAFE DRIVING MY FAMILY IN THIS CAR. IT NEEDS TO BE FIXED BEFORE PEOPLE START GETTING HURT. *TR

2010 DODGE JOURNEY, WHILE RETURNING THIS VEHICLE TO THE RENTAL OFFICE ANOTHER VEHICLE WAS REAR ENDED. BOTH HAD BEEN GOING ABOUT 5 MPH AND WERE ABOUT 35 TO 40 FEET APART WHEN THE DODGE JOURNEY ENGINE STARTED TO RACE AND THE VEHICLE IN FRONT WAS STRUCK, WOULD NOT STOP EVEN THOUGHT THE BRAKES WERE APPLIED. AFTER THE ACCIDENT WHILE THE FRONT SEAT PERSONS WERE OUTSIDE THE VEHICLE LOOKING AT THE DAMAGE ON BOTH VEHICLES THE DODGE ENGINE STARTED TO RACE AGAIN WITH NO ONE IN THE FRONT OF THE VEHICLE, IT WAS SHUT OFF AT THIS POINT. AFTER NAMES AND SO FORTH WERE EXCHANGED [ BOTH VEHICLES WERE RENTALS] THE DODGE WAS RESTARTED AND RAN FINE INTO THE RETURN AREA. WHILE THEY WERE CHECKING IT IN AND THE VEHICLE RETURN AGENT WAS SHOWN THE DAMAGE HE WENT OVER TO CHECK THE GAS LEVEL. UNDERSTAND, AGAIN AT THIS TIME THERE WAS NO ONE INSIDE THE RENTAL VEHICLE AT ALL. EVERYONE WAS OUTSIDE STANDING AROUND. AS THE CAR RENTAL AGENT STARTED TO LOOK INSIDE THE ENGINE STARTED RACING AGAIN, IN FACT HE ACTUALLY JUMPED BACK AND I REACHED IN AND SHUT IT DOWN. THIS WAS REPORTED TO THE INSURANCE PEOPLE AND AFTER SEVERAL CALLS THE FINALLY SAID THAT THE RENTAL COMPANY HAD INSPECTED THE CAR BY TAKING IT TO A DEALER WHO LOOKED AT THE ENGINE AND TEST DROVE IT AND NOTHING HAPPENED SO THE VEHICLE WAS ALRIGHT. THE AGENT WHO CHECKED IT IN WAS NEVER CONTACTED AND NONE OF THE PEOPLE IN EITHER VEHICLE WERE ASKED ABOUT THE ENGINE RACING. I UNDERSTAND THAT FOR AN ACCIDENT INVOLVING 6 OR 7 THOUSAND DOLLARS THEY ARE NOT GOING

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED SEVEN TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN THE DEALER BUT THE TECHNICIANS COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT NO ASSISTANCE COULD BE PROVIDED IF THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATELY FAILURE MILEAGE WAS 28,000.

DEC. 29TH 2010. I HAVE A 2010 DODGE JOURNEY R/T. IT IS NOT EVEN A YEAR OLD. IT HAS TAKEN ME SEVERAL TIMES TO TURN THE CAR ON EACH TIME I GET IN THE CAR. IT STALLS WHILE I AM DRIVING. THE LIGHTS ON THE DASH AND NAV FLASH ON AND OFF FOR SOME CRAZY REASON. THE ALIGNMENT IS AND HAS ALWAYS BEEN OFF. THE CAR MOVES TOWARD THE RIGHT. THE STEERING WHEEL SHAKES WHEN I SLOW DOWN. NOW THE BRAKES ARE MAKING NOISES. I HAVE TAKEN IT TO TWO DEALERSHIPS TO BE SERVICED NUMEROUS TIMES AND THEY CAN NOT FIND ANYTHING WRONG. THE DEALERSHIP WHERE I BOUGHT IT HAS LEFT MY CAR ON EMPTY(THE GAS) AFTER IT HAS BEEN SERVICED. THE DEALERSHIP CONTACTED DODGE(THAT IS WHAT THE SERVICE MANAGER SAID) OVER A MONTH AGO, AND STATED THAT THEY WERE WAITING ON A PART TO PUT A DEVICE ON MY CAR TO FIGURE OUT WHAT IS WRONG. I HAVE CALLED TWICE AND THE SERVICE DEPARTMENT & THEY WILL NOT CALL ME BACK. SO I GUESS I HAVE TO DRIVE AROUND A CAR THAT IS DANGEROUS AND DODGE IS DOING NOTHING. I DO NOT ACCEPT THIS!!!! SOMETHING NEEDS TO BE DONE. IF THE SERVICE DEPT. WON'T CALL ME WHAT AM I TO DO. AND THE WARNING SCREEN FOR THE NAV. DOESN'T COME UP WHEN I TURN THE CAR ON. SO I GUESS DODGE CAN RISK THAT LIABILITY TOO. I GUESS IT WILL TAKE SOMEONE BEING INJURED TO GET THEIR ATTENTION. *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS VERY UNSAFE TO DRIVE AND FEARED THAT IT WOULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 26,000. *LN

I'M A 57 YEAR OLD FEMALE AND JUST PURCHASED 2010 DODGE JOURNEY OCTOBER 2010 WITH 21K MILES. ON FRI. DEC. 3RD I WAS DRIVING DOWN A HILL AT LOW SPEED WHEN THE VEHICLE'S ELECTRICAL SYSTEM WENT OUT AND THE VEHICLE STALLED. I COASTED TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE HOME. THE FOLLOWING MONDAY, DEC 6TH, I BROUGHT IT TO THE DEALER FOR DIAGNOSIS AND REPAIR. THEY COULD FIND NOTHING WRONG. ONE NOTE, WHEN I OPENED THE DOOR TO GET INTO THE VEHICLE, I NOTICED THAT THE LIGHTS IN THE VEHICLE DID NOT TURN ON AS USUAL. I'M NOW AFRAID TO DRIVE IT AS IT MAY HAPPEN WHEN I'M ON A HIGHWAY OR AT NIGHT. *TR

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK IN THE SHOP AND I AM AFRAID THE AIRBAGS ARE NOT GOING TO WORK. I AM AFRAID THAT I WILL BE HIT AND INJURED. I HAVE 4 YEAR OLD TWIN BOYS. DODGE/CHRYSLER IS NOT HELPFUL AT ALL. I AM AFRAID TO DRIVE THE CAR. IT IS BACK IN THE SHOP AND FOR A CAR LESS THAN A YEAR OLD, I FEEL IT SHOULD WORK. I DON'T KNOW WHAT TO DO. *TR

BACK UP CAMERA DOES NOT WORK IN COLD WEATHER. *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY SXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE RPMS INCREASED UP TO 400 RPMS EXCESSIVELY. THE TRANSMISSION ALSO BEGAN TO SHIFT INTO A LOWER GEAR. WHEN THE CRUISE CONTROL WAS DEACTIVATED THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 45 MPH DOWNHILL WITH THE BRAKES APPLIED, THE CONTACT NOTICED A VIBRATION IN THE STEERING WHEEL AND A GRINDING NOISE FROM THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ROTORS WERE TURNED UNDER WARRANTY. THE FAILURE CONTINUED. THE CONTACT CALLED THE DEALER WHO STATED THAT THE VEHICLE COULD BE REPAIRED AGAIN AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO SPEAK WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 9,300.

2010 DODGE JOURNEY LEFT ME AND MY 3YR OLD DAUGHTER STRANDED ON THE SIDE OF THE RD. AFTER ONLY HAVING THE CAR FOR 3 WEEKS, LOST CONTROL OF STEERING WHEEL, GAS AND BRAKES! THE TRACTION CONTROL LIGHT CAME ON BEFORE THE CAR STALLED! SOMETHING IS GOING ON WITH THE JOURNEYS CAUSE MY FRIEND HAS HAD SIMILAR PROBLEMS WITH HER 2009~. *TR

2010 DODGE JOURNEY, SHUT DOWN TWICE WHILE DRIVING. ONCE IN THE NEIGHBORHOOD GOING 20MPH, ONCE ON A HIGHWAY GOING 60. WIFE HAD TO PULL OFF ONTO GRASS WHILE CARS ALMOST RUN HER OVER. CAR RESTARTS FINE. NOTHING REPLACED YET AS WE THOUGHT THE FIRST TIME WAS JUST A HICCUP, TAKING TO DEALER TOMORROW. *TR

2010 DODGE JOURNEY, JUST QUITS RUNNING WHILE LOW SPEEDS OR COMING TO A STOP INTERMITTENTLY, THE DEALER HAS DONE NOTHING. *TR

DRIVING VEHICLE ON HIGHWAY 82 IN GAINESVILLE TEXAS AT 55 MPH IN CRUISE CONTROL. VEHICLE ACCELERATED TO GO UP A HILL, AND CONTINUED TO ACCELERATE TO ENGINE RED LINE AT APPROX 6000 RPM. DRIVER PUSHED HARD ON BRAKE AND ATTEMPTED TO PRESS ACCELERATOR IN ATTEMPT TO DISLODGE POSSIBLE STICKING CABLE. ENGINE RETURNED TO NORMAL. AFTER SEVERAL SECONDS. CRUISE DISENGAGED AUTOMATICALLY AFTER BRAKE PEDAL WAS PUSHED. DEALER WAS CONTACTED AND WILL REVIEW VEHICLE NEXT WEEK. VEHICLE WAS PURCHASED LAST WEEK. THIS IS THE FIRST INCIDENT. *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY . THE CONTACT STATED WHILE DRIVING 60 MPH, WHEN THE VEHICLE STALLED AND HE WAS THEN ABLE TO COAST ONTO THE EMERGENCY LANE. THE CONTACT TRIED TO START THE VEHICLE MULTIPLE TIMES WHEN BLUE SMOKE WAS UNDERNEATH THE HOOD. IT WAS DIFFICULT FOR THE CONTACT TO GET OUT OF THE VEHICLE SINCE THE ELECTRONIC LOCKS FAILED TO OPEN THE DOORS. THE CONTACT WAS ONLY ABLE TO GET OUT OF THE VEHICLE BY ENGAGING THE SMART KEY. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STARTER WAS MELTING AND THE VEHICLE WAS OUT OF GAS . THE FAILURE OCCURRED TWO ADDITIONAL TIMES AT A LOW MILEAGE PRIOR THIS INCIDENT. THE STARTER WAS PREVIOUSLY REPAIRED. THE FAILURE MILEAGE WAS 5000. THE CURRENT MILEAGE WAS 1012.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHEN SITTING UPRIGHT IN THE DRIVERS SEAT, THE HEAD REST WOULD PUSH HIS HEAD SO FAR FORWARD THAT HIS CHIN WOULD REST ON HIS CHEST. THE CONTACT ALSO COULD NOT REST HIS SHOULDERS AGAINST THE SEAT. THE PASSENGER SEAT DID NOT HAVE THE SAME FAILURE. THE DEALER ADVISED THAT HE COULD READJUST THE HEADREST BUT WHEN ATTEMPTING TO DO SO, THE HEAD REST WOULD ONLY MOVE FORWARD AND BACKWARD. THE DEALER WAS UNABLE TO ADJUST THE HEADREST WHERE THE CONTACTS CHIN WAS NOT ON HIS CHEST. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150 AND THE CURRENT MILEAGE WAS APPROXIMATELY 6,000.

WHILE DRIVING MY CAR LOST ALL ELECTRICAL POWER AND ENGINE SHUT DOWN. I QUICKLY PUT THE CAR IN PARK AND RESTARTED. WHEN I CONTACTED THE SERVICE DEPARTMENT THEY HAD ME BRING THE CAR IN BUT WERE UNABLE TO DUPLICATE THE PROBLEM. THEY KEPT THE CAR FOR OVER A WEEK AND NO ONE WAS ABLE TO HAVE THIS HAPPEN. THERE IS ALSO A SECONDARY ISSUE. WHEN YOU INITIALLY GO TO START THE CAR IT WILL NOT START THE FIRST TIME. IT WILL HOWEVER START THE SECOND TIME. AGAIN THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM. HOWEVER THAT SAME AFTERNOON I HAD STOPPED AT THE STORE AND WHEN I WENT TO START THE CAR IT DID NOT START THE FIRST TIME. *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHENEVER THE CONTACT DROVE THE VEHICLE THE ENGINE SHUT OFF. THE FAILURE OCCURRED AT VARIOUS SPEEDS. SHE CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 55,938. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

I AM SENDING VIA U.S. MAIL A COPY OF LETTER AND SERVICE DEPARTMENT RECORD FOR PROBLEM WITH CRUISE CONTROL ON MY A 2010 DODGE JOURNEY THAT I PURCHASED THREE MONTHS AGO. AT THIS TIME ACCORDING TO THE DEALER THERE IS "NO FIX" FOR THIS PROBLEM AND I AM CONCERNED THAT THE MALFUNCTION COULD LEAD TO INJURY TO MYSELF OR OTHERS. A DETAILED LETTER IS IN THE MAIL AND SHOULD ARRIVE AT YOUR FACILITY LATER THIS WEEK. THERE WAS A PROBLEM WITH THE CRUISE CONTROL WHILE DRIVING DOWN AN INCLINE. THE TRANSMISSION WOULD DOWNSHIFT AND THE ENGINE REVVED WITH THE RPM'S RISING TO 2500-4000 AND WOULD PROBABLY GO HIGHER IF THE CONSUMER DID NOT DISENGAGE THE CRUISE CONTROL AND STEP ON THE BRAKE TO GET THE RPM'S DOWN AND THE ENGINE UNDER CONTROL. THE VEHICLE SOUNDED AS THOUGH IT WAS IN NEUTRAL . THE CONSUMER WAS ADVISED TO NOT USE THE CRUISE CONTROL ON HILLY AREAS. UPDATED 04/12/10.*JB