Page 3 of 20 · complaints 101–150 of 988

2010 Dodge Journey complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed Jun 17, 2020OR

I PARKED LIKE NORMAL THEN IT STARTED HOOTING RANDOMLY, ALSO HAS AN ISSUE WITH BREAK LIGHTS NOT WORKING RANDOMLY FOUND OUT LATER ITS THE BREAK SWITCH MALFUNCTION, THE HOOTING WAS ALSO ON THE HIGHWAY. *TR

Electrical System
Filed Jun 15, 2020133,000 milesIN

ON 06/05 CAR WOULD NOT START AT BIG LOTS STORE THOUGHT BATTERY HAD DIED AND STARTED IMMEDIATELY AFTER GETTING JUMPED WHICH HAPPENS OFTEN IF LEAVING A LIGHT ON OR DOOR SLIGHTLY AJAR SO WENT TO WALMART NEXT AND LEFT CAR RUNNING TO MAKE SURE WOULD NOT NEED TO GET JUMPED AFTERWARDS AND WHEN I CAME OUT OF STORE CAR WAS NO LONGER RUNNING. A WALMART ASSOCIATE CAME OUT TO JUMP CAR FOR ME AND AFTER CAR STARTED IT WENT DEAD AGAIN AFTER A FEW SECONDS OF STARTED. I WENT INSIDE AND BOUGHT A BATTERY IN CASE I NEEDED A NEW BATTERY HOWEVER IT TURNED OUT TO NOT BE THE CASE AFTER BEING AT WALMART FOR 3 HOURS TRYING TO GET CAR TO STAY ON LONG ENOUGH TO GET OUT OF PARKING LOT I WAS ABLE TO GET IT HOME FOR IT TO SHUT OFF AGAIN. I TESTED IT OUT THE FOLLOWING DAY AND ONLY MADE IT TO THE END IF THE BLOCK AND IT SHUT OFF ON ME AGAIN. I STAYED AT THE END OF THE STREET FOR AN HOUR UNTIL MY HUSBAND WAS ABLE TO GET IT GOING LONG ENOUGH TO GET IT BACK HOME AND HAS REMAINED THERE UNTIL I GET THIS ISSUE SOLVED. MY HUSBAND HAS LEARNED ONLINE THAT LOTS OF OTHER PEOPLE WITH THE SAME VEHICLE HAVE THIS SAME ISSUE WITH THIS VEHICLE WHERE ONE DAY THEY CAN DRIVE AROUND FINE AND THE NEXT THE VEHICLE SHUTS OFF AS IF THE BATTERY IS DEAD. *TR

Service Brakes
Filed Jun 1, 202086,000 milesMT

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SOON AFTER REPLACING THE BRAKES AND HER ROTORS, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS HOWEVER, THEY WERE ALL UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO A STOP AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS DESIGNED AFTER BEING RESTARTED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 86,000.

Engine
Filed May 28, 2020132,000 milesMI

HOT OIL LIGHT CAR WAS MOVING THE HOT OIL LIGHT CAME ON CAR WOULD START FOR TWO HOURS IN PARKING LOT POWER TRAIN MODULE HAD TO BE REPLACE. *TR

Electronic Stability Control (esc)
Filed May 21, 2020110,000 milesOH

HEADLIGHTS STOPPED WORKING ON AND OFF WHILE DRIVING. HAD TO REPLACE $1000 ELECTRICAL PANEL. AIRBAG LIGHT WILL NOT GO OFF. IGNITION SWITCH, ACCELERATION SWITCH, BRAKE SWITCH, AND CRUISE CONTROL SWITCH ALL NEEDING REPLACED AFTER THIS WAS DONE. EGR VALVE PROBLEMS. MY CAR JUMPS, ACCELERATION PROBLEMS WHILE DRIVING, BRAKES LESS SENSITIVE AND HAVING TO STOP FROM A DISTANCE, CRUISE CONTROL WORKS THEN STOPS WORKING WHILE DRIVING. WINDOW SWITCH,MOTOR AND WIRING REPLACED ON DRIVERS SIDE AND WORKS SOMETIMES BUT MOSTLY DOESN'T WORK. *TR

Electrical System
Filed May 7, 202084,000 milesTX

I WAS DRIVING DOWN THE HIGHWAY AND MY CAR STALLED COMPLETELY. I HAD TO COAST TO THE SIDE OF THE HIGHWAY AND TRY TO RESTART MY CAR. ALSO, HAVE ISSUES WITH BATTERY BEING DRAINED OF ALL POWER, HAD TO REPLACE BATTERY. MY HORN RANDOMLY BEEPS WHETHER DRIVING OR NOT. ALARM SYSTEM WILL SOUND ALL HOURS OF NIGHT, HAD TO PULL FUSE. SINCE THEN THE HAZARD LIGHTS RANDOMLY BLINK OFF AND ON. THE DAY AFTER THE ENGINE STALLED ON ME, NOW HAVE A CHECK ENGINE LIGHT ON AND CODE IS THROWING OUT ITS THE ERG VALVE SYSTEM AND GASKET... THESE ARE BIG ISSUES AND NEED TO BE REPAIRED. I'M NOT HAPPY WITH THESE ISSUES AND DODGE NEEDS TO DO SOMETHING ABOUT IT. *TR

Electrical System
Filed Apr 30, 2020100,000 milesGA

STARTED WITH RANDOM HORN BLOWING. I HAD TO TAKE FUSES OUT OF TIPM TO STOP THIS. ABOUT 1 YEAR LATER THE BATTERY DIED. RWOULD NOT TAKE A JUMP. HAD CAR TOWED TO A GARAGE AND EPLACED THE BATTERY, IT WAS DEAD AGAIN 3 WEEKS LATER. IT WOULD NOT TAKE A JUMP. HAD CAR TOWED TO A DIFFERENT GARAGE, THEY SAID I NEEDED A NEW BATTERY. THE GARAGE MANAGED TO JUMP START THE CAR AND I DROVE IT HOME WITH MANY DASH LIGHTS BLINKING AND THE POWER/ENGINE LIMPING ALONG. THIS IS APPARENTLY A WIDESPREAD PROBLEM WITH THE TIPM. THIS SHOULD BE A RECALL.

Service Brakes
Filed Apr 27, 2020170,000 milesCA

THE CAR ENGINE STALLS WITHOUT WARNING, POWER STEERING LOCKS UP AND BRAKES LOCK UP CAUSING ALL PASSENGERS TO BECOME A "SITTING DUCK" PRONE TO INCOMING IMPACTS!

Electrical System
Filed Apr 27, 2020170,000 milesCA

HORN HONKS RANDOMLY 24 HOURS A DAY REGARDLESS OF WEATHER TEMPERATURE AND/OR VEHICLE ON OR OFF.

Electrical System
Filed Apr 21, 2020165,000 milesIN

I BOUGHT MY 2010 DODGE JOURNEY USED. SHORTLY AFTER BUYING IT I NOTICED THE HORN AND ALARM SYSTEM WOULD RANDOMLY GO OFF ON ITS OWN WHILE DRIVING DOWN THE ROAD, STATIONARY AT A STOP OR WHILE THE CAR WAS PARKED AND TURNED OFF. I, UNFORTUNATELY, HAD TO ELIMINATE THIS PROBLEM BY TAKING OUT THE FUSES FOR MY HORM AND ALARM SYSTEM. THIS HAS CAUSED SOME SAFETY ISSUES. I HAVE ALSO HAD ANOTHER ELECTRICAL ISSUE THAT HAS COST ME OVER A THOUSAND DOLLARS TO TRY TO FIGURE OUT. MY CAR BATTERY WOULD DRAIN OVERNIGHT. AT FIRST I THOUGHT IT WAS A BAD BATTERY BECAUSE IT WAS ABOUT 2 YEARS AFTER I GOT MY CAR. I REPLACED THE BATTERY AND THAT HELPED FOR ABOUT 2 WEEKS. THEN THE BATTERY STARTED DRAINING AGAIN AND HAD TO BE JUMP STARTED EVERY DAY. I HAD IT HOOKED UP TO A DIAGNOSTIC MACHINE WHERE IT WAS FOUND THAT MY ALTERNATOR NEEDED CHANGED. WENT AHEAD AND DID THAT AND STILL HAD TO JUMP MY CAR EVERY DAY. I DID THIS FOR ABOUT 2 MONTHS STRAIGHT NOT BEING ABLE TO FIGURE OUT WHAT WAS WRONG. FINALLY DID A LITTLE MORE RESEARCH AND FOUND IT COULD BE THE FUSE BOX MODULE. BOUGHT ONE OF THOSE AND PUT IT IN. ALSO HAD TO BUY A NEW BATTERY DUE TO HAVING TO JUMP START IT OVER AND OVER FOR 2 MONTHS. COSTING AROUND $900 FOR THE BOTH. THIS FIXED THE PROBLEM FOR A FEW MONTHS BUT THEN THE BATTERY STARTED DRAINING AGAIN. THIS TIME I TOOK IT TO A MECHANIC. THEY RAN TESTS AND HAD MY CAR FOR 4 DAYS. THEY COULDN'T FIGURE OUT FOR SURE WHAT WAS WRONG BUT THOUGHT MAYBE IT WAS IN MY INSTRUMENT CLUSTER. WOULD COST $600 FOR THE PART

Air Bags
Filed Apr 4, 202094,918 milesMN

POWER STEERING RETURN HOSE BROKE OFF CAUSING NO STEERING. CLOCK SPRING IN STEERING WHEEL BROKE CAUSING HORN TO GO OFF BY ITSELF AND AIR BAG WARNING LIGHT TO STAY ON.

Electrical System
Filed Apr 4, 202040,000 milesHI

VEHICLES HORN GOES OFF RANDOMLY; WHILE DRIVING, STATIONARY, WHILE IT'S ON OR OFF, HOT OR COLD. RELAYS ARE IN GOOD CONDITION.

Seats
Filed Mar 30, 2020129,325 milesMO

VEHICLE WAS STATIONARY AND THE PIN POPPED OUT OF THE DRIVER'S SEAT HEADREST

Engine
Filed Mar 20, 202093,000 milesWA

DRIVING DOWN THE ROAD MY CAR SHUT OFF ON ITS OWN. I HAD TO PUT THE CAR IN NEUTRAL TO GET IT STARTED AGAIN. THIS IS NOT THE FIRST TIME IT HAPPENS FREQUENTLY. I FOUND OUT THAT A RECALL ON THE IGNITION SWITCH MODULE HAD BEEN REPAIRED BUT IT IS STILL HEPENING SO I FEEL THE RECALL NEEDS TO BE REOPENED. IF IT GOES UNFIXED I FEAR IT WILL CAUSE A SERIOUS ACCIDENT.

Electrical System
Filed Mar 13, 2020199,202 milesNC

I JUST BOUGHT A 2010 DODGE JOURNEY AND I HAD TO TAKE THE 2 FUSSES OUT BC THE HORN KEEPED GOING OFF BY ITS SELF

Steering
Filed Feb 27, 2020160,000 milesIN

THIS IS THE SECOND TIME WITHIN THREE MONTHS THIS HAS HAPPENED. FIRST TIME I WAS DRIVING AT 30 MPH AND WAS ABLE TO SAFELY PULL OVER. SECOND TIME. DRIVING AND ALL THE SUDDEN LOSE POWER STEERING. A HOSE UNDER CAR KEEPS BURSTING AT THE PINCH CLAMP AND LOSING ALL POWER STEERING FLUID. THIS HAS HAPPENED TWICE THIS WINTER. LAST NIGHT AT START UP WITH BELOW FREEZING TEMPS. CAR STARTED HEARD A NOISE LIKE I RAN OVER SOMETHING ( CAR WAS IN PARK) AND LOST ALL POWER STEERING FLUID.

Electrical System
Filed Feb 26, 2020169,000 milesAL

I WENT TO START MY VEHICLE AND UPON IGNITION MY HEADLIGHTS TURNED ON AND MY WINDSHIELD WIPERS TURNED ON CONTINUOUSLY. MY BLINKERS WOULD NOT WORK AND MY BRIGHT LIGHTS WOULD NOT TURN ON. ALL FUSES ARE WORKING CORRECTLY AND EVERYTHING ELSE ON THE VEHICLE WORKS CORRECTLY BUT THE WINDSHIELD WIPERS WILL NOT TURN OFF THE HEADLIGHTS WILL NOT TURN OFF AND THE BLINKERS BRIGHT LIGHTS BACK WINDSHIELD AND ANY OTHER OPTIONS FROM THE STEERING WHEEL STOPPED WORKING.

Electrical System
Filed Feb 25, 2020223,000 milesTX

WHILE DRIVING DOWN THE ROAD MY ENGINE SHUTS OFF. I HAVE TO PUT CAR IN NEUTRAL AND RESTART ENGINE.

Air Bags
Filed Feb 23, 2020150,123 milesKY

I WALKED OUTSIDE TO MY JOURNEY AND THE PASSENGER SIDE FRONT HEADREST WAS DEPLOYED WITH NO OCCUPANCY AT THE TIME. THE LITTLE BLACK CLIPS ARE BROKEN AND I CANNOT PULL IT BACK DOWN TO DISENGAGE.

Electrical System
Filed Feb 21, 2020165,000 milesCA

FOR A A FEW YEARS NOW I HAVE DEALING WITH HORN HONKING ON ITS OWN. IN THE MIDDLE OF THE NIGHT, WHILE DRIVING, WHILE PARKED RANDOMLY. I'VE BEEN TRYING TO SOLVE THE ISSUE AND NOTHING WORKS. I READ LOTS OF COMPLAINT WITH THE SAME ISSUE ON DODGEFORUM.COM BUT AGAIN NO SOLUTION. ON 2/17/20 I NEARLY HAD A BAD ACCIDENT BECAUSE I DONT HAVE A HORN, I'VE BEEN TAKING OUT THE FUSE BECAUSE OF THE RANDOM HONKING WHILE DRIVING. THIS HAS HAPPENED TO ME MORE THAN ONCE ALMOST GETTING INTO ACCIDENTS BECAUSE IF HORN ISSUE. I COMMUTE 2 HOURS A DAY FOR WORK SOMETIMES MORE AND DO NOT FEEL SAFE USING CAR BUT HAVE NO CHOICE. FOR SO MANY YEARS NO SOLUTION TO PROBLEM BY DODGE.

Air Bags
Filed Feb 18, 2020SC

THE HEADREST ON OUR 2010 DODGE JOURNEY POPPED OPEN AS WE WERE DRIVING DOWN I-20. NO ACCIDENT, NO BUMP IN THE ROAD, NO SUDDEN STOP... IT JUST SPRUNG OPEN AND SMACKED MY HUSBAND IN THE BACK OF THE HEAD.

Electrical System
Filed Feb 18, 2020152,000 milesIN

WHEN TURNING ONE DAY MY HORN HONKED BY ITSELF. I THOUGHT MY HAND SLIPPED AND ACCIDENTALLY HONKED THE HORN THEN A FEW DAYS LATER WHILE DRIVING STRAIGHT I HEARD IT AGAIN. IT HONKED TWICE BY ITSELF, CAUSING THE PERSON IN FRONT OF ME TO SLAM ON THEIR BRAKES AND ALMOST CAUSED A CRASH. THAT SAME DAY I HEARD IT WHILE THE VEHICLE WAS OFF. I WAS I SIDE AND MY HORN HONKED AT LEAST 15 TIMES BY ITSELF. I KNEW IT WASN'T MY KEYS BECAUSE MY KEY FOB HAD BEEN DISCONNECTED FROM MY CAR.

Service Brakes
Filed Feb 12, 2020140,000 milesMN

MY WIFE WAS DRIVING THE CAR AND IT SHUT OFF WHILE DRIVING. THE ENGINE AND ELECTRIC SYSTEM SHUT OFF AND SHE COULD NOT USE THE BRAKES. SHE HAD TO COAST TO A PARKING LOT AND THEN IT STARTED UP AGAIN. WE HAVE TAKEN IT INTO A MECHANIC AND THERE IS NO INFORMATION ON THE COMPUTER REGARDING WHAT HAPPENED. HE CANNOT DIAGNOSE THE PROBLEM.

Electrical System
Filed Feb 11, 202094,493 milesTX

INTERMITTENT STARTING ISSUES FOR THE PAST 3 YEARS. REPLACED THE STARTER TWICE WITHIN THAT TIME FRAME.

Electronic Stability Control (esc)
Filed Feb 5, 2020132,542 milesSC

I WAS DRIVING AND THE CAR CUT OFF IN THE MIDDLE OF THE ROAD. TRIED TO CRANK BUT WOULD NOT FULLY TURN OVER. HAD A MECHANIC PULL UP TO SEE WHAT THE ISSUE WAS AND HE SAID IT COULD BE THE CRANKSHAFT. REMOVED IT, NOW I CANNOT FIND THE PART BECAUSE THEY ALL LOOK LIKE THE CAMSHAFT AND MY PART IS STRAIGHT VS THE L SHAPE.

Steering
Filed Feb 4, 2020FL

2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BUY BACK PROGRAM. *LD THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE BUYBACK PROGRAM FOR STEERING AND AXLE FAILURES.*JS

Service Brakes
Filed Feb 3, 202025,000 milesFL

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE BRAKES FAILED. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL THE BRAKES FAILED TO OPERATE SMOOTHLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE REPLACED FIVE TIMES IN LESS THAN TWO YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

Air Bags
Filed Feb 3, 2020174,000 milesOR

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE DRIVER AIRBAG LIGHT CAME ON, IT WOULD THEN SHUT OFF AND THEN DING AND TURN BACK ON, IT DID THIS FOR SEVERAL MILES BEFORE IT JUST STAYED ON. ANOTHER INCIDENT THAT HAS HAPPENED SEVERAL TIMES IS THAT ALL THE DASH INDICATOR LIGHTS COME ON WHILE I'M DRIVING, IT PUTS MY CAR IN LIMP MODE, I THEN HAVE TO PULL OVER, SHUT THE CAR OFF AND THEN RESTART IT FOR IT TO BE OK AGAIN. THIS IS A REAL SAFETY CONCERN AS WELL, I COULD CRASH AND GET IN A SERIOUS ACCIDENT AND I TYPICALLY HAVE MY YOUNG KIDS WITH ME. I SEARCHED MY VIN TO SEE IF THE RECALLS HAVE BEEN DONE AND FROM WHAT I CAN SEE THEY HAVE, SO I DON'T KNOW IF THIS IS A REOCCURRING ELECTRICAL ISSUE OR IF THIS IS SOMETHING NEW.

Electrical System › Horn
Filed Jan 31, 2020GA

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE HORN INDEPENDENTLY ACTUATED WITHOUT WARNING. THE HORN EVENTUALLY CEASED TO BLOW. THE FAILURE RECURRED INTERMITTENTLY. THE HORN WAS DISCONNECTED FOR SEVERAL MONTHS HOWEVER, WHEN IT WAS RECONNECTED THE FAILURE RETURNED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB

Electrical System
Filed Jan 29, 2020GA

I HAVE TAKEN IT GOTTEN IT FIX SO MANY TIMES THE LIGHT WILL STAY OFF FOR A WEEK THEN THE CHECK ENGINE LIGHTS KEEP COMING ON SAYING THE SAME THING OVER AND OVER. THEN IT WILL ADD MORE THINGS THAT IS WRONG. IT WILL CUT OFF WHILE DRIVING ALL THE LIGHTS COME ON. I WON'T GET ON FREEWAY SCARED IT WILL JUST CUT OFF

Air BagsCrash3 injured
Filed Jan 29, 202069,062 milesNC

MY BROTHER WAS DRIVING MY DODGE JOURNEY I WAS THE FRONT PASSENGER AND MY COUSIN WAS IN THE BACK WE WERE HIT FROM THE REAR AND WE RODE OVER TWO AND A HALF TIME AIRBAGS DID NOT DEPLOY ON EITHER SIDE AND WE ALSO SUBSTANED INJURIES I MYSELF WAS IN THE HOSPITAL FOUR DAYS AND I AM STILL OUT OF WORK TO THIS DAY

Engine
Filed Jan 23, 2020162,345 milesNY

VEHICLE RANDOMLY SHUTS OFF WHEN DRIVING IT TRANSMISSION SEEMS TO HAVE WIRING SENSOR ISSUE JERKS RANDOMLY CAR REPEATEDLY SAYS NEEDS OIL CHANGE WHEN IT DOESN'T AND THERE ARE NO LEAKS

Steering
Filed Jan 21, 2020163,000 milesSD

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE THERE WAS A ABNORMAL NOISE DETECTED. THE CONTACT NOTICED POWER STEERING FLUID WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLION AUTO - CHRYSLER JEEP DODGE RAM IN SIOUX FALLS (5910 S LOUISE AVE, SIOUX FALLS, SD 57108 (605) 309-0970) WHERE IT WAS DIAGNOSED THE RETURN POWER STEERING LINE RUPTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 16V273000 (STEERING).THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Jan 15, 2020140,000 milesWI

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SHE HAD NOTICED THE STEERING WHEEL WOULD BECOME DIFFICULT TO OPERATE WITHOUT WARNING AND ALSO NOTICED FLUID SPOTS ON HER DRIVEWAY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THERE HAD BEEN A RECALL PLACED ON THE VEHICLE FOR A DEFECTIVE POWER STEERING RETURN HOSE. THE CONTACT THEN CALLED SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR, BROOKFIELD, WI 53045) WHERE IT WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CONTACT SPOKE WITH THE MANUFACTURER WHO GAVE HER THE SAME INFORMATION; THEY THEN REFERRED HER TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *PM *TP

Steering
Filed Jan 13, 2020106,000 milesMN

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHEN SHE ATTEMPTED TO START THE VEHICLE, THE POWER STEERING WENT COMPLETELY OUT AND PINK FLUID WAS RELEASED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL MECHANIC TO BE REPAIRED THREE TIMES. THE PARTS REPLACED WERE UNKNOWN; HOWEVER THE FAILURE REOCCURRED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

Electrical System › Horn
Filed Jan 9, 202063,000 milesTX

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE PARKED, THE HORN INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER JEEP DODGE RAM OF DENTON LOCATED AT 4984 S INTERSTATE 35, DENTON, TX 76210, (940) 230-2351, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: 150800292. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 63,000.

Electrical System
Filed Jan 2, 202085,000 milesVA

WHEN U TURN KEY IN IGNITION IT DOESN'T ALWAYS START YOU HAVE TO KEEP TRYING,,,IT WILL GO DAYS WITHOUT STARTING THEN START FOR SEVERAL DAYS HAVE HAD TO TOW UNIT TWICE WINDOWS COME DOWN BY THEMSELVES WHEN VEHICLE NOT RUNNING WHEN U GO TO PUT IT IN DRIVE IT WON'T MOVE OUT OF PARK UNLESS YOU TURN OFF ENGINE AND RESTART VEHICLE HORN GOES OFF WHENEVER IT WANTS TOO CAR DOESN'T ALWAYS UNLOCK WHEN YOU USE REMOTE OR RELOCK ITSELF

Electrical System
Filed Dec 31, 20191,300 milesWI

HORN BLEW INTERMITTENTLY AT FIRST WHEN SHUTTING DOORS, AND OCCASIONALLY FOR NO REASON. WINDOWS WOULD GO DOWN PART WAY WHEN DOORS WERE SHUT. IGNITION WOULD SOMETIMES JUST CLICK CLICK WHEN KEY IS TURNED, WIPERS WOULD MOVE WHEN NOT ENGAGED TO BE ON. BATTERY WOULD GO COMPLEXLY DEAD FOR NO REASON AND THEN BE OK FOR A MONTH OR TWO AND THEN DO IT AGAIN. HAD TO DISCONNECT THE HORN A FEW YEARS AGO AS IT WOULD NOT STOP GOING OFF. HAS BEEN IN TO KAYER CHRYSLER, DODGE SERVICE SEVERAL TIMES AND THEY COULD NOT FIND ISSUE. THEY JUST CALLED AND SAID THEY FOUNSD. SHORT IN THE MAIN ELECTRICAL COMPONENT AND IT WILL COST $1100PLUS FOR PART AND UP TO $200 TO INSTALL. WE HAVE HAD THESE ISSUES SINCE WE BOUGHT IT. OH YEH HEAT AND AIR ON PASSENGER SIDE QUIT WORKING A FEW WINTERS AGO, AND THE DOORS FILL WITH WATER IN EVERY RAIN STORM. PARK ON A HILL AFTER A RAIN AND DOORS WILL DRAIN FOR HOURS. WE HAVE FRIENDS THAT HAVE BOUGHT JOURNEYS AND SAY THEY HAVE NO PROBLEMS REALLY. CAN'T BELIEVE THERE S NOT A RECALL FOR SUCH A MESS. OH YES AND OCCASIONALLY IT WILL NOT SHIFT ALL GEARS AND I NEED TO PULL VER ON HIGHWAY, TURN OFF IGNITION AND RESTART AND IT USUALLY WORKS. WISH I WEREN'T RETIRED ON LIMITED INCOME, I WOULD GET RID OF IT BEFORE I GET KILLED. IYT ONLY HAS 1000,000 MILES. HOPEFULLY IT MATURES SOON,1

Electrical System
Filed Dec 20, 2019120,000 milesNY

FIRST MAJOR PROBLEM IS CAR STARTS WHEN IT FEELS LIKE IT, HAD TO REPLACE STARTER ($520) IN THE FIRST WEEK THAT I OWNED THE VEHICLE AFTER GETTING A JUMP SEVERAL TIMES I PURCHASED I JUMP KIT ($125)IN CASE IT WOULDNT START AND THERE WERE NO OTHER CARS AROUND THEN THE JUMP KIT WOULDNT EVEN WORK. SO I HAD TO HAVE THE CAR TOWED ($130) AND THE STARTER REPLACED. IF I SHUT THE CAR OFF AND TRY TO START IT AGAIN 10 MINS LATER IT WONT START BUT IF YOU WAIT ABOUT AN HOUR, IT WILL START. THIS STILL HAPPENS AFTER HAVING THE STARTER REPLACED SO I HAVE TO KEEP THE CAR RUNNING OR RISK BEING STRANDED FOR AN HOUR OR SO. SECOND PROBLEM, ABOUT A MONTH AFTER BUYING THE VEHICLE I WAS ON THE HIGHWAY AND WAS USING THE CRUISE CONTROL, WAS GOING DOWN A HILL AND THE RPMS WENT ALL THE WAY UP INTO THE RED AND HIGH AS IT COULD THEN WENT DOWN TO ZERO AND THE ENGINE COMPLETLY STALLED WHILE ON THE HIGHWAY. SINCE THEN I HAVEN'T USED THE CRUISE CONTROL. THIRDLY, THE PASSANGER SIDE HAS ZERO HEAT. THE DEFROSTER, THE HEAT VENTS ON THE DASH AND THE HEAT VENTS AT THE FEET ALL BLOW OUT COLD AIR. FOURTH PROBLEM, THE HORN WOULD HONK RANDOMLY, WHILE DRIVING OR PARKED. 5TH PROBLEM THE KEY FOB DOES WHAT IT WANTS WHEN IT WANTS. CAME OUT OF THE MALL AND MY ALARM WAS GOING OFF (JUST THE LIGHTS I HAD TO REMOVE THE HORN FUSES BECAUSE OF THE HONKING ISSUE) AND COULD NOT TURN THE ALARM OFF OR UNLOCK THE DOORS WITH THE FOB, HAD TO USE THE ACTUAL KEY FROM INSIDE THE FOB TO GET IN THE CAR AND THEN START IT, SHUT IF OFF THEN I WAS ABL

Electrical System
Filed Dec 10, 2019130,000 milesIA

CAR RANDOMLY WILL NOT CRANK WAIT A WHILE THEN FINALLY STARTS SEEMS TO HAPPEN MORE IF THE CAR HAS BEEN OFF FOR A SHORT PERIOD VS A LONGER PERIOD. I HAVE REPLACED NEUTRAL SAFETY SWITCH, GROUND CABLE, TIPM, ECM, KEY FOB STILL NO CRANK RANDOMLY

Unknown or Other
Filed Dec 4, 2019IN

I HAVE ALREADY HAD TO REPLACE THE STARTER ON THIS VEHICLE. THE NEW STARTER APPEARS TO ALREADY BE GOING OUT. WHEN HIT A BUMP THE VEHICLE LIKES TO SHUT DOWN. I CANNOT HOOK MY HORN UP DO TO THE FACT IT LIKES TO GO OFF ON ITS OWN. IT SAYS ON HERE THAT THIS VEHICLE HAS FOUR RECALLS TWO THAT HAVE TO DO WITH THE IGNITION.

Service Brakes
Filed Nov 29, 2019105,000 milesPA

SHORTLY AFTER BEGINNING TO DRIVE THE CAR, THE TRACTION CONTROL LIGHT COMES ON, THE STEERING TIGHTENS UP AND THE BRAKES FREEZE UP. THIS HAPPENS ON COMPLETELY DRY ROADS. THIS HAPPENED 2 TIMES WITHIN 1 MILE OF EACH TIME. THE FIRST TIME I ALMOST WENT THROUGH AN INTERSECTION BECAUSE I COULDN'T GET STOPPED, AND THE SECOND TIME I ALMOST REAR ENDED A CAR. I HAD BOTH OF MY CHILDREN WHO ARE 7 AND 10 IN THE VEHICLE. THIS IS NOT THE FIRST TIME THIS ISSUE HAS HAPPENED. IT HAPPENED 6 MONTHS AGO, AND MY MECHANIC SAID THE CODE WAS A FAULTY TPM WHICH WAS REPLACED. IT THEN HAPPENED A MONTH AGO, AND THE MOST RECENT TIME WHICH WAS LAST WEEK. I'VE BEEN RESEARCHING THIS ISSUE AND IT SEEMS THAT THE DODGE JOURNEY HAS HAD THIS ISSUE, AMONG OTHERS. IT SEEMS AS IF THIS VEHICLE NEEDS A COMPLETE RECALL. SOMEBODY IS GOING TO END UP SERIOUSLY INJURED OR DEAD. I STILL OWE $10K ON MY VEHICLE AND CANNOT AFFORD TO BUY ANOTHER AND PAY THIS LOAN. I NEED TO GET RID OF THIS VEHICLE AND DODGE NEEDS TO TAKE RESPONSIBILITY.

Steering
Filed Nov 15, 2019121,988 milesWI

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE STEERING HOSE BURST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON 11/20/19. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V373000 (STEERING). THE FAILURE MILEAGE WAS 121,988. *DT*JB

Electrical System
Filed Nov 14, 2019102,000 milesMI

MY 1010 DODGE JOURNEY HORN INTERMITTENTLY HONKS NON-STOP. NO PATTERN TO THE HONKING. DOES IT WHEN ENGINE IS OFF, ON, OR WHEN DRIVING. CHRYSLER/DODGE DEALERSHIP HAD CAR FROM 8 AM TO 5:30 PM. REMOVED STEERING WHEEL, REROUTED WOME WIRES. ENVOICE SAID SAID 'REFERRED TO STAR CASE S150800292. CHECKED KEY FOBS, ONE TESTED GOOD, THE OTHER WAS INTERMITTENT AT TIMES'. THEY FOUND NO PROBLEM. SAID FOR HE TO ADVISE THEM IF IT HAPPENS AGAIN. PAID $116.13 FOR DIAGNOSIS, BUT FOUND NO PROBLEM AS TO WHY HORN WOULD HONK RANDOMLY. DROVE HOME, PARKED CAR IN GARAGE, NO HONKING. NEXT MORNING WENT INTO GARAGE & HORN STARTED BLASTING ON & OFF INTERMITTENTLY. HAD TO PULL LEFT & RIGHT HORN RELAYS (ONCE AGAIN) FROM FUSE BOX. STILL NO ANSWERS, STILL NO HORN. WITH ROAD RAGE THE WAY IT IS TODAY, I FIND THIS TO BE A MAJOR SAFETY ISSUE, THAT SHOULD HAVE BEEN ADDRESSED YEARS AGO. I'VE FOUND MANY FRUSTRATED 2010 DODGE JOURNEY OWNERS ON A DODGE FORUM, WITH SAME PROBLEM, AND NO ANSWERS. PAYING A LOT OF MONEY TO DODGE DEALERS, WITH NO RESULTS OR ANSWERS.

Electrical System
Filed Nov 13, 2019150,000 milesMO

ELECTRICAL ISSUES: FIRST OCCURRENCE: ALARM SYSTEM KEPT GOING OFF EVEN WHEN THE KEY WAS IN IGNITION, ONLY WAY TO SOLVE ISSUE WAS TO UNHOOK HORN. SECOND OCCURRENCE: PASSENGER SIDE WINDOW WILL NOT ROLL DOWN WITH POWER BUTTONS ON PASSENGER SIDE, HOWEVER WILL ROLL DOWN FROM DRIVER SIDE. ALTHOUGH EVERY ONCE IN A WHILE IT WILL OUT OF THE BLUE WORK. THIRD OCCURRENCE: WITHOUT PRESSING ON THE KEY FOB IF ANYTHING RUBS UP AGAINST THE KEY FOB IT UNLOCKS CAR JUST LIGHTLY BRUSHING SKIN AGAINST IT BUT PRESSING THE UNLOCK WILL NOT UNLOCK IT. FOURTH OCCURRENCE WINDOWS ARE ROLLING DOWN ON THEIR OWN. AT LEAST ONCE A DAY I WILL LOOK OUTSIDE AND THE WINDOWS ARE ROLLED DOWN HALF WAY AND ITS BEEN 22 DEGREE TEMPS OUTSIDE SO I KNOW FOR A FACT THEY ARE NOT BEING ROLLED DOWN INTENTIONALLY, IVE WITNESSED ON ONE OCCASION THEM ACTUALLY ROLLING DOWN ON THEIR OWN.

Electrical System
Filed Nov 9, 201990,000 milesTX

WHILE DRIVING, ALL ELECTRICAL GOES OUT OR FLICKERS. THE CAR WILL SOMETIMES LOSE POWER ON ACCELERATION ABOVE 20MPH REGARDLESS IF TURNING, ON HIGHWAY OR NEIGHBORHOOD ROADS. THIS HAS HAPPEN A FEW TIMES SINCE LAST MONTH AND THOUGHT IT WAS MY BATTERY. I EXCHANGED THE BATTERY AND THE ISSUE WASNT RESOLVED.

Steering
Filed Nov 1, 2019155,000 milesID

THE POWER STEERING HOSE KEEPS RUPTUREING WHEN YOU FIRST START IT UP

Electrical System
Filed Oct 28, 2019127,000 milesSC

WHEN TRYING TO START VEHICLE I JUST GET A CLICK SOUND NEAR THE DASH AND NO START. ALL LIGHT COME ON BUT NO START. THIS HAS BEEN AND ONGOING ISSUE FOR TWO MONTHS AND WOULD SELECTIVELY START WHEN IT WANTED. NOW IT WILL NOT START AT ALL. THIS HAS CAUSED MY BATTERY TO DRAIN. BATTERY, ALTERNATOR AND STARTER ALL TEST FINE. RESEARCH POINTS TOWARDS THE WIN MODULE BUT MY VIN WAS NOT ISSUED IN THE PREVIOUS RECALL.

Electrical System
Filed Oct 20, 2019135,772 milesIL

CAR WILL START AND TURN OFF MULTIPLE TIMES. WHILE DRIVING DOWN THE ROAD CAR WILL TURN OFF OF KEYS ARE MOVING TOO MUCH. IF YOU MOVE THE KEYS CAR WILL SOMETIMES TURN BACK ON, OTHERWISE YOU HAVE TO RESTART THE CAR.

Engine
Filed Oct 15, 2019AZ

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. IN 2015, WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO PULL INTO A FUEL STATION WHERE THE VEHICLE RESTARTED AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED AN UNKNOWN DEALER IN SAN JUAN CAPISTRANO, CA AND WAS INFORMED THAT THERE WAS NO RECALL. THE FAILURE RECURRED IN 2016 AND THE VEHICLE SHUT OFF WHILE PULLING INTO THE DRIVEWAY. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. IN 2017, THE VEHICLE TOOK SEVERAL ATTEMPTS TO START. THE FAILURE RECURRED IN 2018 AND THE REMOTE START KEY DID NOT WORK. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN TUCSON, ARIZONA WHERE THE REMOTE START KEY WAS REPLACED. MOST RECENTLY, AFTER PUMPING FUEL AT THE FUEL STATION, THE VEHICLE DID NOT START. THE CONTACT WAITED A FEW MINUTES AND THE VEHICLE RESTARTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Dodge Journey → · Every Journey year → · How the figures are calculated →