Page 3 of 13 · complaints 101–150 of 629

1998 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Service Brakes, Hydraulic › Foundation Components › DiscCrash
Filed Jun 8, 200580,000 milesWI

CONSUMER'S VEHICLE BRAKE PEDAL WILL NOT REACH THE FLOOR, AND THE BRAKES HAVE JUST FAILED. THE CONSUMER BACKED OUT OF THE GARAGE, AND BRAKES FAILED , RESULTING IN A CRASH.*AK...HAD VEHICLE TOWED TO DEALER, WHO STATED THAT FRONT DISC BRAKES FAILED. CONSUMER PAID $160.OO TO REPLACE BRAKES. *AK *SB

Engine and Engine Cooling › Engine
Filed Jun 6, 2005MN

DT: THE CONSUMER IS HAVING PROBLEMS WITH HIS SERPENTINE BELT. HE STATES THAT THE BELT KEEPS COMING OFF OF THE PULLEYS CAUSING HIS VAN TO OVER HEAT AND LOOSE STEERING. *TT

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jun 1, 2005KY

CONSUMER STATES: HAVE PUT ON 3 SERPENTINE BELTS, AND IS GETTING READY TO PUT ON 4TH SERPENTINE BELT. HAD THE VEHICLE LESS THAN A YEAR. *AK

Electrical System › Horn
Filed May 31, 2005NC

DT: THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATES THAT HORN WON'T BLOW. THIS ALMOST CAUSED SEVERAL ACCIDENTS, AND ALMOST CAUSED HIM TO HIT ONE PERSON. HE HAS HAD THE HORN REPLACED SEVERAL TIMES, BUT PROBLEM RECURRED. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed May 26, 2005CA

DT: THE CONTACT OWNED A 1998 DODGE CARAVAN. SHE STATED THAT THE TIMING BELT KEPT COMING OFF. DEALER SAID THEY HAD NUMEROUS SIMILAR COMPLAINTS, AND THEY DO HAVE A TSB, BUT IT HAS NOT BEEN MADE A RECALL YET.*AK

Air Bags › FrontalCrash3 injured
Filed May 6, 2005TN

DT: DURING A VEHICLE ACCIDENT THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS HIT ON THE RIGHT FRONT PASSENGER SIDE. *AK

Equipment › Appliance › Air Conditioner
Filed May 6, 2005135,000 milesSC

DT: AIR CONDITIONING LIGHT IS BLINKING; ENGINE CHECK AND AIR BAG LIGHT IS ON, NOTHING ON THE DASH (SPEEDOMETER ETC) DOES NOT WORK. DOOR LOCKS DO NOT WORK; IT'S LIKE IT ALL WENT OUT AT ONCE.*AK

Suspension › Front › Macpherson Strut
Filed Mar 23, 2005OH

THE LEFT FRONT STRUT TOWER ASSEMBLY WAS RUSTED, WHICH COULD CAUSE THE STRUT TO COME OUT ON THE SIDE OF THE VEHICLE. CONSUMER ANTICIPATED THAT THIS COULD CAUSE THE FRONT END OF THE VEHICLE TO DROP UNEXPECTEDLY.*AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Mar 17, 200544,000 milesIL

GAS LEAK AT THE TOP, BEFORE THE OVERFLOW WHEN FILLING. HAVE A SHOP CHECKED, THINKING THERE WAS A LEAK IN THE GAS TANK. THE SHOP FOUND NO LEAK. BROUGHT TO LOCAL DEALER TO FIND IF THERE IS OR WAS ANY RECALL THAT I MISSED. DEALER SAID THAT THRE IS NONE AND IF I WANT IT FIX I HAVE TO PAY FOR IT. I STRONGLY RECOMMEND A RECALL.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Mar 14, 200572,000 milesAZ

WHILE MY WIFE AND DAUGHTER WERE DRIVING, THE TIMING BELT ON HER 1998 DODGE CARAVAN (2.4 L)BROKE. THE CAR IMMEDIATELY DIED IN THE MIDDLE OF THE STREET CREATING A VERY HAZARDOUS SITUATION FOR MY FAMILY. LOOKING AT THE RECOMMENDED MAINTENACE ON THIS CAR I NOTED THAT THERE IS NO RECOMMENDED MAINTENANCE FOR THE TIMING BELT UNTIL 120,000 MILES. THUS, SINCE THE CAR ONLY HAD 72,000 MILES, THIS BELT BROKE FAR EARLIER THAN IT SHOULD HAVE. I FEEL THAT THIS SHOULD NOT HAVE OCCURRED. SINCE THIS CAN CREATE A VERY HAZARDOUS/DANGEROUS SITUATION IF IT OCCURS ON A BUSY STREET OR ON A FREEWAY, DODGE SHOULD DETERMINE WHETHER THIS IS BECOMING A COMMON PROBLEM WITH THIS CAR AND IF SO WHETHER IT SHOULD NOTIFY OWNERS THAT THE BELT SHOULD BE EXAMINED FAR EARLIER THAN AT 120,000 MILES OR IF THE CAR SHOULD BE RECALLED AND THE TIMING BELT REPLACED.*AK

Exterior Lighting › Headlights
Filed Feb 15, 2005118,000 milesSC

A THICK FILM IS COVERING THE HEADLIGHT LENS. AS A RESULT, THE LIGHTS ARE VERY DIM AT NIGHT. *AK...*AK

Power Train › Driveline › Differential Unit
Filed Feb 12, 200586,000 milesOH

TRANSMISSION FAILED AT 86000 MILES. THE TRANSAXLE WAS PERFORATED BY BROKEN PIN. THE 2ND TRANSMISSION AT THE TRANSMISSION SHOP COULD NOT BE INSTALLED BECAUSE OF A CRACK IN HOUSING DUE TO SAME PROBLEM. TRANSMISSION #3 THAT WAS INSTALLED LASTED ABOUT 3 MONTHS AND FAILED IN THE SAME MANNER. #4 COULD NOT BE INSTALLED BECAUSE IT ARRIVED WITH A CRACK IN HOUSING DUE TO SAME PROBLEM. I NOW HAVE TRANSMISSION #5 INSTALLED IN THIS VEHICLE. THE FAILURE IS A PIN IN THE TRANSAXLE BECOMING LOOSE AND FLYING OUT AT A HIGH RATE OF SPEED.THE PIN THEN CREATES A HOLE IN THE TRANSMISSION CASE AND ALLOWS FLUID TO ESCAPE CAUSING TRANSMISSION FAILURE. THE PIN IS USUALLY STOPPED BY THE TRANSMISSION CASE BUT IT IS ONLY A MATTER OF TIME BEFORE ONE FLIES OUT AND INJURES SOMEBODY. ROLL PIN THAT SECURES GEAR PIN IS BREAKING. THIS IS A MANUFACTURING DEFECT. TOTAL COST OF REPAIRS WAS $1950.00. *JB

Power Train › Automatic Transmission
Filed Feb 10, 200585,506 milesOH

WHILE DRIVING AT LOW SPEEDS TRANSMISSION FAILED. THIS CAUSED THE VEHICLE TO STALL. CONSUMER HAD THE VEHICLE TOWED. THEN, DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK. TRANSMISSION WAS REPLACED TWICE, BUT PROBLEM RECURRED.*AK

Suspension › Front › Macpherson Strut
Filed Feb 7, 2005NY

STRUT TOWER CORROSION - FAILURE IN NEAR FUTURE 1998 DODGE CARAVAN 86000 MILES QUOTED $ 800 TO REPAIR THIS SHOULD BE A GENERAL RECALL BY MANUFACTURER !!!!!*JB

Air Bags › FrontalCrash1 injured
Filed Feb 4, 2005100,000 milesKY

WHILE DRIVING BETWEEN 35-45 MPH, GOING AROUND A CURB, THE BACK OF THE VAN SKIDDED. THIS RESULTED IN THE VEHICLE GOING OVER A HILL, AND IMPACTING A TREE HEAD ON. UPON IMPACT, ONLY PASSENGER'S AIR BAG DEPLOYED. ALSO, THE SEAT BELT FAILED TO RETRACT. DRIVER SUSTAINED I FACIAL INJURIES. VEHICLE WAS TOTALED. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 21, 200556,000 milesPA

A MECHANIC INFORMED THE CONSUMER THAT THEY SHOULD NOT PUT A FULL TANK OF GAS IN THE CAR AND SHOULD ONLY FILL HALF A TANK. WHEN THE TANK WAS FULL THIS WOULD CAUSE A LEAK/RUST. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *NM

Air Bags
Filed Jan 21, 2005CA

NHTSA RECALL 04V480000 ON THE AIR BAG CLOCKSPRING. AFTER HAVING THE CLOCKSPRING ASSEMBLY REPLACED, THE CRUISE CONTROL LIGHT APPEARED ON THE DASHBOARD. THE CRUISE CONTROL WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM

Suspension › Front › Macpherson Strut
Filed Dec 16, 2004NY

LEFT STRUT TOWER RUSTED ALMOST THROUGH. MECHANIC REFUSED TO REPLACE STRUT. CURRENTLY SEARCHING FOR REPAIR ALTERNATIVE.*AK

Electrical System › Ignition
Filed Dec 3, 2004VA

WHEN CONSUMER PUT KEY INTO THE IGNITION TO CRANK THE VEHICLE IT MADE A SQUEAKING/GRINDING NOISE. WHILE THE ENGINE WAS STILL RUNNING BLACK SMOKE CAME FROM UNDER THE HOOD. WAS NOT ABLE TO TURN VEHICLE OFF. VEHICLE TURNED OFF AUTOMATICALLY ON ITS OWN AFTER SMOKE STOPPED BILLOWING. VEHICLE WAS NOT TAKEN TO A DEALER.*AK

Steering
Filed Dec 2, 200454,223 milesIL

I OWN A 1998 DODGE CARAVAN 3.3L AND LESS THAN 55,000 MILES, THE TENSIONER PULLEY WENT OUT OF ALIGNMENT, THE BOLT HOLDING THE TENSIONER IN PLACE WAS SHEARED IN HALF, THE BELT FELL OFF, AND THE STEERING LOCKED UP IMMEDIATELY. THANK GOD THIS HAPPEN IN THE SHOPPING MALL PARKING LOT AND NOT ON FREEWAY, THE VAN BE IMPOSSIBLE TO CONTROL! HAVE THE VAN TOWED TO C&M AUTO SERVICE, HAVE THE SERPENTINE BELT, THE SERPENTINE BELT TENSIONER REPLACED AND RE-ALIGN THE TENSIONER. THE BELT/PULLEY DESIGN ON THIS VAN IS FLAWED AND A MAJOR SAFETY HAZARD! IN BRAZIL, CHRYSLER DID A RECALL BACK IN 2000 - DUE TO SEVERAL ISSUES RELATED TO BELT/PULLEY SYSTEM ON THE CARAVAN AND GRAND CARAVAN MODELS.*AK

Air Bags
Filed Nov 23, 2004MI

THE CONSUMER TOOK THE VEHICLE IN FOR THE RECALL ON THE CLOCK SPRING. HOWEVER, WHEN HE ARRIVED HE WAS TOLD THE PART WAS NOT AVAILABLE. *JB THE CONSUMER CALLED THE DAY BEFORE AND WAS TOLD THAT THE PART WAS IN STOCK. *NM

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Nov 17, 200440,000 milesWI

THE SERPENTINE BELT CONTINUED TO BREAK OFF. THE OWNER HAS TAKEN THE VEHICLE TO THE DEALER WHO CONTINUED TO REPLACE THE BELT. PLEASE PROVIDE FURTHER DETAILS. *JB *TC

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash1 injured
Filed Nov 15, 200466,000 milesIL

VEHICLE WAS PARKED IN A LEVEL PARKING LOT, AND WHILE IDLING IN NEUTRAL VEHICLE SUDDENLY SLIPPED INTO REVERSE INADVERTENTLY. THEN, VEHICLE ROLLED BACKWARDS INTO ANOTHER VEHICLE'S LEFT SIDE PANEL IN FRONT OF THE LEFT REAR WHEEL. *AK THE CONSUMER WAS CAUGHT IN THE DRIVERS SIDE DOOR AND DRAGGED TO THE GROUND. *TC

Visibility › Windshield Wiper/Washer
Filed Nov 14, 200483,000 milesFL

MY WINDSHIELD WIPERS TURN ON EVEN IN THE OFF POSITION AND I HAVE HAD TO REMOVE THE FUSE SO THAT THEY WON'T RUN CONTINUOUSLY. I HAVE A 1998 DODGE CARAVAN. THE DEALER CAN'T SEEM TO FIND THE PROBLEM. I NOW HAVE TO DRIVE WITHOUT ANY WINDSHIELD WIPERS OR IF IT IS RAINING I HAVE TO STOP AND OPEN THE HOOD AND PUT THE FUSE BACK IN...THEN THEY RUN CONTINUOUSLY. THIS IS VERY DANGEROUS AND I HAVE NOTICED ON THE INTERNET THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. THE DEALER IS NOW ORDERING A PART CALLED A BCM WHICH COSTS $500 IN HOPES THAT IT WILL FIX THE PROBLEM BUT THEY ARE NOT SURE. *JB

Fuel System, Gasoline › Delivery
Filed Nov 12, 2004148,500 milesTX

VEHICLE WAS LEAKING FUEL. IT WAS DISCOVERED WHEN THE CONSUMER SMELLED GAS. CONSUMER MADE CONTACT WITH THE MANUFACTURER, AND H WAS TOLD THAT VEHICLE WAS NOT INCLUDED IN 03E450000, 03E530000, AND 00V268000. *AK

Air Bags
Filed Nov 12, 2004CA

THIS VEHICLE HAS MULTIPLY PROBLEMS. CONSUMER NOTICED THAT THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. WHEN PRESSING THE HORN IT FAILED TO COME ON ITS OWN. ALSO, SMOKE WAS COMING FROM THE STEERING COLUMN. THE SMOKE EXTINGUISHED ITSELF OUT. NO INJURIES REPORTED. HAZARD LIGHTS FAILED TO COME ON. DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE HORN ASSEMBLY AND AIR BAGS WERE SEPARATED PROBLEMS, AND THE STEERING COLUMN WAS OKAY. NO DETERMINATION ON THE HAZARD LIGHTS WAS MADE. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED ON NUMEROUS OCCASIONS, AND HAD NOT BEEN RESOLVED. *AK

Latches/Locks/Linkages › Hood › Latch
Filed Nov 9, 200452,000 milesLA

THE HOOD LATCH BROKE WITHOUT EXCESSIVE FORCE BEING APPLIED. AS A RESULT, THE HOOD FAILED TO OPEN EVEN WHEN IT WAS UNLOCKED. DEALERSHIP INDICATED THAT THEY REPAIRED THE HOOD LATCH THE FIRST TIME IT FAILED, BUT THE FAILURE RECURRED. CONSUMER FELT THE PROBLEM WAS NEVER CORRECTED, BUT WENT UNNOTICED BECAUSE THE HOOD WAS RARELY USED.*AK

Suspension › Front
Filed Nov 5, 2004OH

EXPERIENCE LOST OF ENGINE POWER AND STEERING. BOLTS BROKEN AND REPLACE GASKETS. LOST STEERING WHILE DRIVING. *BF THE FRONT END APPEARED TO BE MUCH LOWER THAN USUAL AND THE BELT WAS HANGING BELOW THE CHASSIS. *SC

Air Bags
Filed Nov 4, 2004OK

CONSUMER STATED THAT DODGE WILL NOT REPAIR THE VEHICLE WHICH WAS UNDER RECALL 04V480000. VEHICLE HAD OVER 70,000 MILES ON IT. CONSUMER BELIEVED THAT VEHICLE SHOULD BE REPAIRED AS STATED FOR THE ONES WITH LESS THAN 70, 000 MILES. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT HE WOULD HAVE TO PAY TO HAVE THE VEHICLE REPAIRED. *AK

Electrical SystemFire
Filed Nov 3, 2004DC

DODGE CARAVAN 1998, PROBLEMS ASSOCIATED WITH DOOR FIRE IN VAN. *BF *JB

Exterior Lighting › Headlights › Concealment Devices
Filed Nov 1, 200487,000 milesNJ

THE HEADLIGHT LENSES HAS PRODUCED A THICK HAZE ON THEM. AS A RESULT THE LIGHT WERE BECOMING VERY DIM AND THE CONSUMER HAD TO DRIVE WITH THE HIGH BEAMS ON. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Equipment Adaptive/Mobility
Filed Oct 28, 200470,000 milesSC

THE AUTOMATIC SLIDING DOOR OPENED. ALSO, THE HANDICAP LIFT OPENED , AND FOLDED OUT. CONSUMER PULLED OVER, AND CLOSED THE LIFT AND THE DOOR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed Oct 26, 200477,000 milesNJ

CONSUMER STATED HALF OF THE ENGINE HAD TO BE REPLACED BECAUSE THE VEHICLE FAILED THE EMISSION TEST. AS A RESULT, OIL BURNED EXCESSIVELY. *AKI

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 26, 200462,000 milesNY

WHEN APPLYING THE BRAKE PEDAL ABS LIGHT COMMENCED TO ILLUMINATE. BRAKE PEDAL WENT TO THE FLOOR, AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE BEFORE STOPPING. VEHICLE WAS TAKEN TO DEALER FOR REPAIRS.*AK

Power Train › Automatic Transmission
Filed Oct 25, 2004IL

WHILE DRIVING 40 MPH VEHICLE STALLED. CONSUMER WAS NOT ABLE TO RESTART VEHICLE. HAD IT TOWED TO A GARAGE FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK

Air Bags › Side/WindowCrash1 injured
Filed Oct 22, 200482,000 milesWV

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 45-50 MPH IMPACT WITH A TRACKER TRAILER AND DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER RECEIVED FACIAL AND BODY BRUISES. DRIVER DID NOT GO TO THE LOCAL HOSPITAL UNTIL A WEEK OR TWO LATER. DEALER WAS NOT NOTIFIED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Oct 22, 2004PA

WHILE DRIVING CONSUMER PRESSED DOWN ON THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND NOTICED THAT THE ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ABS MODULAR UNIT NEEDED TO BE REPLACED. *AK

Exterior Lighting › Headlights
Filed Oct 21, 200480,000 milesNM

PLASTIC HEADLIGHT COVERS ARE CLOUDY AND CANNOT BE CLEANED. NIGHTTIME DRIVING IS HAZARDOUS.

Air Bags › Frontal › Sensor/Control Module
Filed Oct 19, 200464,341 milesPA

CLOCK SPRING MALFUNCTIONED. AS A RESULT, AIR BAG LIGHT</A> STAYED ON. A RECALL WAS ISSUED, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK CONSUMER PAID FOR REPAIR. *TC

Air BagsCrash1 killed
Filed Oct 12, 2004CA

WHEN THE CONSUMER APPLIED BRAKES, THE PEDAL WENT TO THE FLOOR. THE CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND SKIDDED INTO EMBANKMENT AND FLIPPED TWICE. THE DRIVER 'S SIDE AIR BAG DID NOT DEPLOY, BUT THE PASSENGER SIDE AIR DID DEPLOY. THE DRIVER WAS DEAD ON ARRIVAL. THE INSURANCE COMPANY TOWED TOTALED THE VEHICLE. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

Suspension
Filed Oct 3, 2004OH

ON THURSDAY, SEPTEMBER 30, 2004 I WAS INFORMED BY MY DEALER ROUEN CHRYSLER IN WOODVILLE, OHIO THAT MY LS FRONT POWER TOWER (HOUSING FOR LEFT STRUT, ENGINE BRACKET, ETC) WAS RUSTED THROUGH AND WOULD IMMEDIATE REPAIR OR THE STRUT WOULD COLLAPSE, ENGINE BRACKET AND ENTIRE FRONT END OF THE CAR WOULD COLLAPSE CAUSING AN ACCIDENT AND INJURY. THE REPAIR WAS EXHORBITANT INITIALLY. AFTER DISCUSSION A SERVICE BULLETIN 23-044-02 WAS PRODUCED THAT INDICATED THERE WAS A DEFECT FOR ALL DODGE CARAVAN'S MODEL YEARS 1996-200. MY VEHICLE IS A 1998 DODGE CARAVAN. THE SERVICE BULLETIN INDICATED A REPAIR KIT AND I WAS GIVEN A MORE REASONABLE ESTIMATE BY THE ROUEN BODY SHOP. THE SERVICE TECHS WERE SEEKING THE PROBLEM WITH MY HORN WHICH WASN'T WORKING ON ALL DECIBLES. IF THEY HAD NOT BEEN LOOKING AT THE LEFT FRONT INSIDE OF THE VEHICLE THIS CONDITION WOULD HAVE CONTINUED UNTIL THERE WAS A FATALITY. MY VEHICLE [XXX] HAS BEEN EXCLUSIVELY SERVICED BY ROUEN TECHNICIANS FROM ITS PURCASE IN AUGUST 1996. THERE IS NO EXCUSE FOR THIS OVERSIGHT AND I FEAR THAT LEFT UNNOTICED AS IT HAD BEEN FOR THIS AMOUNT OF TIME A FATALITY WOULD HAVE OCCURRED. I BLAME THIS DEALERSHIP ENTIRELY FOR THIS NEGLIGENCE AND DOUBT IF I WILL EVER BUY ANOTHER CHRYSLER PRODUCT AND CERTAINLY NOT AT THIS DEALERSHIP. THE SERVICE DEPARTMENT AND WARREN ARE WELL AWARE OF MY CONCERN. NO ACTION HAS BEEN TAKEN. I WILL NEED IMMEDIATE TRANSPORTATION. MY FIRST VEHICLE PURSHASED IN APRIL 1996 A PLYMOUTH VOYAGER HAD COMPLETE ENGINE FAILURE AND COULD

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 28, 200461,773 milesCT

THE CONSUMER SMELLED A STRONG ODOR OF GASOLINE WHILE STANDING NEAR THE VEHICLE. UPON ARRIVING TO WORK THE ODOR BECAME STRONGER. THE CONSUMER LOOKED UNDER THE VEHICLE AND FOUND THAT THE GASOLINE WAS LEAKING FROM THE FUEL TANK. THERE WAS A RECALL FOR AN EARLIER MODEL OF THIS VEHICLE. *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Sep 27, 200492,661 milesTX

THE ENGINE APPEARED TO CONTINUE RUNNING ONE DAY AFTER A SHORT RUN TO THE GROCERY STORE. I WENT TO MY MECHANIC AND HE DIAGNOSED THE PROBLEM AS MY RADIATOR FAN. FURTHER, HE FOUND THE ITEM WAS A RECALL PROBLEM AND SUGGESTED I TAKE THE VAN TO THE DEALER. I DID THE FOLLOWING DAY, THEY RESEARCHED AND STATED IT WAS NOT A RECALL ITEM ALTHOUGH MY MECHANIC HAD GIVEN ME THE MEMO INDICATING IT WAS ON RECALL. IN ORDER TO AVOID HURTING THE ENGINE, I AUTHORIZED THE DEALER TO MAKE THE REPAIR WITH PLANS TO FILE A COMPLAINT FOR REIMBURSEMENT AT A LATER DATE.*AK

Air Bags › Frontal › Sensor/Control Module
Filed Sep 21, 2004NY

SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. HORN AND CRUISE CONTROL FAILED TO OPERATE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK

Suspension › Front › Macpherson Strut
Filed Sep 17, 2004OH

DRIVER'S SIDE STRUT TOWER RUSTED AND WAS COMING THROUGH THE TOP OF THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER, BUT PROBLEM WAS NOT RESOLVED. *AK

Fuel System, Gasoline › Fuel Injection SystemFire
Filed Sep 17, 200411,600 milesLA

1998 DODGE CARAVAN, VIN [XXX]. I WAS DRIVING IN TOWN AND STARTED TO SMELL GASOLINE. I PULLED OVER TO A GAS STATION AND THE VAN CAUGHT FIRE. I CALLED THE FIRE DEPT AND THEY PUT IT OUT. THE VAN IS STILL SITTING AT MY HOUSE. THE PLASTIC, HOSES, AND BELTS ARE MELTED. I HAVE CALLED DAIMLER/CHRYSLER AND LOGGED A COMPLAINT. # [XXX] BECAUSE MY VIN IS NOT ON THE RECALL LIST FOR; FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air Bags
Filed Sep 14, 2004100,000 milesAZ

AFTER STARTING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED. THE HORN AND CRUISE CONTROL FAILED TO WORK INTERMITTENTLY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC *JB

Air Bags › Frontal
Filed Sep 14, 200465,616 milesNY

DUE TO THE FAILURE OF THE CLOCK SPRING ASSEMBLY. THE HORN BECAME INOPERABLE AND THE AIR BAG LIGHT ILLUMINATE ON THE THE DASH BOARD. *JB ALTHOUGH THE CONSUMER'S VEHICLE EXHIBITED SYMPTOMS OF RECALL 02V-293000, THE VEHICLE WAS NOT INCLUDED DUE TO VIN. THE CONSUMER PAID TO HAVE THE CLOCKSPRING REPLACED. *NM

Engine and Engine Cooling › Cooling System › Fan
Filed Sep 14, 200473,500 milesMO

THE CONSUMER STATED THAT THE RADIATOR FAN DID NOT WORK WHICH CAUSED THE VEHICLE TO OVERHEAT. THE CONSUMER HAD THE FAN RELAY REPLACED BY AN AFTERMARKET REPAIR SHOP. THIS VEHICLE'S YEAR, MAKE, AND MODEL IS CURRENTLY BEING RECALLED FOR THIS DEFECT, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB *NM

Seats › Front Assembly › Recliner
Filed Sep 13, 2004MI

WHILE DRIVING FRONT DRIVER'S SEAT COLLAPSED FORWARD. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE SEAT NEEDED TO BE REPLACED. BUT THIS VEHICLE WAS NOT AN RECALL, AND WARRANTY EXPIRED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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