CONSUMER'S VEHICLE BRAKE PEDAL WILL NOT REACH THE FLOOR, AND THE BRAKES HAVE JUST FAILED. THE CONSUMER BACKED OUT OF THE GARAGE, AND BRAKES FAILED , RESULTING IN A CRASH.*AK...HAD VEHICLE TOWED TO DEALER, WHO STATED THAT FRONT DISC BRAKES FAILED. CONSUMER PAID $160.OO TO REPLACE BRAKES. *AK *SB
1998 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
DT: THE CONSUMER IS HAVING PROBLEMS WITH HIS SERPENTINE BELT. HE STATES THAT THE BELT KEEPS COMING OFF OF THE PULLEYS CAUSING HIS VAN TO OVER HEAT AND LOOSE STEERING. *TT
CONSUMER STATES: HAVE PUT ON 3 SERPENTINE BELTS, AND IS GETTING READY TO PUT ON 4TH SERPENTINE BELT. HAD THE VEHICLE LESS THAN A YEAR. *AK
DT: THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATES THAT HORN WON'T BLOW. THIS ALMOST CAUSED SEVERAL ACCIDENTS, AND ALMOST CAUSED HIM TO HIT ONE PERSON. HE HAS HAD THE HORN REPLACED SEVERAL TIMES, BUT PROBLEM RECURRED. *AK
DT: THE CONTACT OWNED A 1998 DODGE CARAVAN. SHE STATED THAT THE TIMING BELT KEPT COMING OFF. DEALER SAID THEY HAD NUMEROUS SIMILAR COMPLAINTS, AND THEY DO HAVE A TSB, BUT IT HAS NOT BEEN MADE A RECALL YET.*AK
DT: DURING A VEHICLE ACCIDENT THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS HIT ON THE RIGHT FRONT PASSENGER SIDE. *AK
DT: AIR CONDITIONING LIGHT IS BLINKING; ENGINE CHECK AND AIR BAG LIGHT IS ON, NOTHING ON THE DASH (SPEEDOMETER ETC) DOES NOT WORK. DOOR LOCKS DO NOT WORK; IT'S LIKE IT ALL WENT OUT AT ONCE.*AK
THE LEFT FRONT STRUT TOWER ASSEMBLY WAS RUSTED, WHICH COULD CAUSE THE STRUT TO COME OUT ON THE SIDE OF THE VEHICLE. CONSUMER ANTICIPATED THAT THIS COULD CAUSE THE FRONT END OF THE VEHICLE TO DROP UNEXPECTEDLY.*AK
GAS LEAK AT THE TOP, BEFORE THE OVERFLOW WHEN FILLING. HAVE A SHOP CHECKED, THINKING THERE WAS A LEAK IN THE GAS TANK. THE SHOP FOUND NO LEAK. BROUGHT TO LOCAL DEALER TO FIND IF THERE IS OR WAS ANY RECALL THAT I MISSED. DEALER SAID THAT THRE IS NONE AND IF I WANT IT FIX I HAVE TO PAY FOR IT. I STRONGLY RECOMMEND A RECALL.*AK
WHILE MY WIFE AND DAUGHTER WERE DRIVING, THE TIMING BELT ON HER 1998 DODGE CARAVAN (2.4 L)BROKE. THE CAR IMMEDIATELY DIED IN THE MIDDLE OF THE STREET CREATING A VERY HAZARDOUS SITUATION FOR MY FAMILY. LOOKING AT THE RECOMMENDED MAINTENACE ON THIS CAR I NOTED THAT THERE IS NO RECOMMENDED MAINTENANCE FOR THE TIMING BELT UNTIL 120,000 MILES. THUS, SINCE THE CAR ONLY HAD 72,000 MILES, THIS BELT BROKE FAR EARLIER THAN IT SHOULD HAVE. I FEEL THAT THIS SHOULD NOT HAVE OCCURRED. SINCE THIS CAN CREATE A VERY HAZARDOUS/DANGEROUS SITUATION IF IT OCCURS ON A BUSY STREET OR ON A FREEWAY, DODGE SHOULD DETERMINE WHETHER THIS IS BECOMING A COMMON PROBLEM WITH THIS CAR AND IF SO WHETHER IT SHOULD NOTIFY OWNERS THAT THE BELT SHOULD BE EXAMINED FAR EARLIER THAN AT 120,000 MILES OR IF THE CAR SHOULD BE RECALLED AND THE TIMING BELT REPLACED.*AK
A THICK FILM IS COVERING THE HEADLIGHT LENS. AS A RESULT, THE LIGHTS ARE VERY DIM AT NIGHT. *AK...*AK
TRANSMISSION FAILED AT 86000 MILES. THE TRANSAXLE WAS PERFORATED BY BROKEN PIN. THE 2ND TRANSMISSION AT THE TRANSMISSION SHOP COULD NOT BE INSTALLED BECAUSE OF A CRACK IN HOUSING DUE TO SAME PROBLEM. TRANSMISSION #3 THAT WAS INSTALLED LASTED ABOUT 3 MONTHS AND FAILED IN THE SAME MANNER. #4 COULD NOT BE INSTALLED BECAUSE IT ARRIVED WITH A CRACK IN HOUSING DUE TO SAME PROBLEM. I NOW HAVE TRANSMISSION #5 INSTALLED IN THIS VEHICLE. THE FAILURE IS A PIN IN THE TRANSAXLE BECOMING LOOSE AND FLYING OUT AT A HIGH RATE OF SPEED.THE PIN THEN CREATES A HOLE IN THE TRANSMISSION CASE AND ALLOWS FLUID TO ESCAPE CAUSING TRANSMISSION FAILURE. THE PIN IS USUALLY STOPPED BY THE TRANSMISSION CASE BUT IT IS ONLY A MATTER OF TIME BEFORE ONE FLIES OUT AND INJURES SOMEBODY. ROLL PIN THAT SECURES GEAR PIN IS BREAKING. THIS IS A MANUFACTURING DEFECT. TOTAL COST OF REPAIRS WAS $1950.00. *JB
WHILE DRIVING AT LOW SPEEDS TRANSMISSION FAILED. THIS CAUSED THE VEHICLE TO STALL. CONSUMER HAD THE VEHICLE TOWED. THEN, DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK. TRANSMISSION WAS REPLACED TWICE, BUT PROBLEM RECURRED.*AK
STRUT TOWER CORROSION - FAILURE IN NEAR FUTURE 1998 DODGE CARAVAN 86000 MILES QUOTED $ 800 TO REPAIR THIS SHOULD BE A GENERAL RECALL BY MANUFACTURER !!!!!*JB
WHILE DRIVING BETWEEN 35-45 MPH, GOING AROUND A CURB, THE BACK OF THE VAN SKIDDED. THIS RESULTED IN THE VEHICLE GOING OVER A HILL, AND IMPACTING A TREE HEAD ON. UPON IMPACT, ONLY PASSENGER'S AIR BAG DEPLOYED. ALSO, THE SEAT BELT FAILED TO RETRACT. DRIVER SUSTAINED I FACIAL INJURIES. VEHICLE WAS TOTALED. *AK
A MECHANIC INFORMED THE CONSUMER THAT THEY SHOULD NOT PUT A FULL TANK OF GAS IN THE CAR AND SHOULD ONLY FILL HALF A TANK. WHEN THE TANK WAS FULL THIS WOULD CAUSE A LEAK/RUST. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *NM
NHTSA RECALL 04V480000 ON THE AIR BAG CLOCKSPRING. AFTER HAVING THE CLOCKSPRING ASSEMBLY REPLACED, THE CRUISE CONTROL LIGHT APPEARED ON THE DASHBOARD. THE CRUISE CONTROL WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM
LEFT STRUT TOWER RUSTED ALMOST THROUGH. MECHANIC REFUSED TO REPLACE STRUT. CURRENTLY SEARCHING FOR REPAIR ALTERNATIVE.*AK
WHEN CONSUMER PUT KEY INTO THE IGNITION TO CRANK THE VEHICLE IT MADE A SQUEAKING/GRINDING NOISE. WHILE THE ENGINE WAS STILL RUNNING BLACK SMOKE CAME FROM UNDER THE HOOD. WAS NOT ABLE TO TURN VEHICLE OFF. VEHICLE TURNED OFF AUTOMATICALLY ON ITS OWN AFTER SMOKE STOPPED BILLOWING. VEHICLE WAS NOT TAKEN TO A DEALER.*AK
I OWN A 1998 DODGE CARAVAN 3.3L AND LESS THAN 55,000 MILES, THE TENSIONER PULLEY WENT OUT OF ALIGNMENT, THE BOLT HOLDING THE TENSIONER IN PLACE WAS SHEARED IN HALF, THE BELT FELL OFF, AND THE STEERING LOCKED UP IMMEDIATELY. THANK GOD THIS HAPPEN IN THE SHOPPING MALL PARKING LOT AND NOT ON FREEWAY, THE VAN BE IMPOSSIBLE TO CONTROL! HAVE THE VAN TOWED TO C&M AUTO SERVICE, HAVE THE SERPENTINE BELT, THE SERPENTINE BELT TENSIONER REPLACED AND RE-ALIGN THE TENSIONER. THE BELT/PULLEY DESIGN ON THIS VAN IS FLAWED AND A MAJOR SAFETY HAZARD! IN BRAZIL, CHRYSLER DID A RECALL BACK IN 2000 - DUE TO SEVERAL ISSUES RELATED TO BELT/PULLEY SYSTEM ON THE CARAVAN AND GRAND CARAVAN MODELS.*AK
THE CONSUMER TOOK THE VEHICLE IN FOR THE RECALL ON THE CLOCK SPRING. HOWEVER, WHEN HE ARRIVED HE WAS TOLD THE PART WAS NOT AVAILABLE. *JB THE CONSUMER CALLED THE DAY BEFORE AND WAS TOLD THAT THE PART WAS IN STOCK. *NM
THE SERPENTINE BELT CONTINUED TO BREAK OFF. THE OWNER HAS TAKEN THE VEHICLE TO THE DEALER WHO CONTINUED TO REPLACE THE BELT. PLEASE PROVIDE FURTHER DETAILS. *JB *TC
VEHICLE WAS PARKED IN A LEVEL PARKING LOT, AND WHILE IDLING IN NEUTRAL VEHICLE SUDDENLY SLIPPED INTO REVERSE INADVERTENTLY. THEN, VEHICLE ROLLED BACKWARDS INTO ANOTHER VEHICLE'S LEFT SIDE PANEL IN FRONT OF THE LEFT REAR WHEEL. *AK THE CONSUMER WAS CAUGHT IN THE DRIVERS SIDE DOOR AND DRAGGED TO THE GROUND. *TC
MY WINDSHIELD WIPERS TURN ON EVEN IN THE OFF POSITION AND I HAVE HAD TO REMOVE THE FUSE SO THAT THEY WON'T RUN CONTINUOUSLY. I HAVE A 1998 DODGE CARAVAN. THE DEALER CAN'T SEEM TO FIND THE PROBLEM. I NOW HAVE TO DRIVE WITHOUT ANY WINDSHIELD WIPERS OR IF IT IS RAINING I HAVE TO STOP AND OPEN THE HOOD AND PUT THE FUSE BACK IN...THEN THEY RUN CONTINUOUSLY. THIS IS VERY DANGEROUS AND I HAVE NOTICED ON THE INTERNET THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. THE DEALER IS NOW ORDERING A PART CALLED A BCM WHICH COSTS $500 IN HOPES THAT IT WILL FIX THE PROBLEM BUT THEY ARE NOT SURE. *JB
VEHICLE WAS LEAKING FUEL. IT WAS DISCOVERED WHEN THE CONSUMER SMELLED GAS. CONSUMER MADE CONTACT WITH THE MANUFACTURER, AND H WAS TOLD THAT VEHICLE WAS NOT INCLUDED IN 03E450000, 03E530000, AND 00V268000. *AK
THIS VEHICLE HAS MULTIPLY PROBLEMS. CONSUMER NOTICED THAT THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. WHEN PRESSING THE HORN IT FAILED TO COME ON ITS OWN. ALSO, SMOKE WAS COMING FROM THE STEERING COLUMN. THE SMOKE EXTINGUISHED ITSELF OUT. NO INJURIES REPORTED. HAZARD LIGHTS FAILED TO COME ON. DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE HORN ASSEMBLY AND AIR BAGS WERE SEPARATED PROBLEMS, AND THE STEERING COLUMN WAS OKAY. NO DETERMINATION ON THE HAZARD LIGHTS WAS MADE. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED ON NUMEROUS OCCASIONS, AND HAD NOT BEEN RESOLVED. *AK
THE HOOD LATCH BROKE WITHOUT EXCESSIVE FORCE BEING APPLIED. AS A RESULT, THE HOOD FAILED TO OPEN EVEN WHEN IT WAS UNLOCKED. DEALERSHIP INDICATED THAT THEY REPAIRED THE HOOD LATCH THE FIRST TIME IT FAILED, BUT THE FAILURE RECURRED. CONSUMER FELT THE PROBLEM WAS NEVER CORRECTED, BUT WENT UNNOTICED BECAUSE THE HOOD WAS RARELY USED.*AK
EXPERIENCE LOST OF ENGINE POWER AND STEERING. BOLTS BROKEN AND REPLACE GASKETS. LOST STEERING WHILE DRIVING. *BF THE FRONT END APPEARED TO BE MUCH LOWER THAN USUAL AND THE BELT WAS HANGING BELOW THE CHASSIS. *SC
CONSUMER STATED THAT DODGE WILL NOT REPAIR THE VEHICLE WHICH WAS UNDER RECALL 04V480000. VEHICLE HAD OVER 70,000 MILES ON IT. CONSUMER BELIEVED THAT VEHICLE SHOULD BE REPAIRED AS STATED FOR THE ONES WITH LESS THAN 70, 000 MILES. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT HE WOULD HAVE TO PAY TO HAVE THE VEHICLE REPAIRED. *AK
DODGE CARAVAN 1998, PROBLEMS ASSOCIATED WITH DOOR FIRE IN VAN. *BF *JB
THE HEADLIGHT LENSES HAS PRODUCED A THICK HAZE ON THEM. AS A RESULT THE LIGHT WERE BECOMING VERY DIM AND THE CONSUMER HAD TO DRIVE WITH THE HIGH BEAMS ON. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
THE AUTOMATIC SLIDING DOOR OPENED. ALSO, THE HANDICAP LIFT OPENED , AND FOLDED OUT. CONSUMER PULLED OVER, AND CLOSED THE LIFT AND THE DOOR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
CONSUMER STATED HALF OF THE ENGINE HAD TO BE REPLACED BECAUSE THE VEHICLE FAILED THE EMISSION TEST. AS A RESULT, OIL BURNED EXCESSIVELY. *AKI
WHEN APPLYING THE BRAKE PEDAL ABS LIGHT COMMENCED TO ILLUMINATE. BRAKE PEDAL WENT TO THE FLOOR, AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE BEFORE STOPPING. VEHICLE WAS TAKEN TO DEALER FOR REPAIRS.*AK
WHILE DRIVING 40 MPH VEHICLE STALLED. CONSUMER WAS NOT ABLE TO RESTART VEHICLE. HAD IT TOWED TO A GARAGE FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 45-50 MPH IMPACT WITH A TRACKER TRAILER AND DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER RECEIVED FACIAL AND BODY BRUISES. DRIVER DID NOT GO TO THE LOCAL HOSPITAL UNTIL A WEEK OR TWO LATER. DEALER WAS NOT NOTIFIED.*AK
WHILE DRIVING CONSUMER PRESSED DOWN ON THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND NOTICED THAT THE ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ABS MODULAR UNIT NEEDED TO BE REPLACED. *AK
PLASTIC HEADLIGHT COVERS ARE CLOUDY AND CANNOT BE CLEANED. NIGHTTIME DRIVING IS HAZARDOUS.
CLOCK SPRING MALFUNCTIONED. AS A RESULT, AIR BAG LIGHT</A> STAYED ON. A RECALL WAS ISSUED, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK CONSUMER PAID FOR REPAIR. *TC
WHEN THE CONSUMER APPLIED BRAKES, THE PEDAL WENT TO THE FLOOR. THE CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND SKIDDED INTO EMBANKMENT AND FLIPPED TWICE. THE DRIVER 'S SIDE AIR BAG DID NOT DEPLOY, BUT THE PASSENGER SIDE AIR DID DEPLOY. THE DRIVER WAS DEAD ON ARRIVAL. THE INSURANCE COMPANY TOWED TOTALED THE VEHICLE. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
ON THURSDAY, SEPTEMBER 30, 2004 I WAS INFORMED BY MY DEALER ROUEN CHRYSLER IN WOODVILLE, OHIO THAT MY LS FRONT POWER TOWER (HOUSING FOR LEFT STRUT, ENGINE BRACKET, ETC) WAS RUSTED THROUGH AND WOULD IMMEDIATE REPAIR OR THE STRUT WOULD COLLAPSE, ENGINE BRACKET AND ENTIRE FRONT END OF THE CAR WOULD COLLAPSE CAUSING AN ACCIDENT AND INJURY. THE REPAIR WAS EXHORBITANT INITIALLY. AFTER DISCUSSION A SERVICE BULLETIN 23-044-02 WAS PRODUCED THAT INDICATED THERE WAS A DEFECT FOR ALL DODGE CARAVAN'S MODEL YEARS 1996-200. MY VEHICLE IS A 1998 DODGE CARAVAN. THE SERVICE BULLETIN INDICATED A REPAIR KIT AND I WAS GIVEN A MORE REASONABLE ESTIMATE BY THE ROUEN BODY SHOP. THE SERVICE TECHS WERE SEEKING THE PROBLEM WITH MY HORN WHICH WASN'T WORKING ON ALL DECIBLES. IF THEY HAD NOT BEEN LOOKING AT THE LEFT FRONT INSIDE OF THE VEHICLE THIS CONDITION WOULD HAVE CONTINUED UNTIL THERE WAS A FATALITY. MY VEHICLE [XXX] HAS BEEN EXCLUSIVELY SERVICED BY ROUEN TECHNICIANS FROM ITS PURCASE IN AUGUST 1996. THERE IS NO EXCUSE FOR THIS OVERSIGHT AND I FEAR THAT LEFT UNNOTICED AS IT HAD BEEN FOR THIS AMOUNT OF TIME A FATALITY WOULD HAVE OCCURRED. I BLAME THIS DEALERSHIP ENTIRELY FOR THIS NEGLIGENCE AND DOUBT IF I WILL EVER BUY ANOTHER CHRYSLER PRODUCT AND CERTAINLY NOT AT THIS DEALERSHIP. THE SERVICE DEPARTMENT AND WARREN ARE WELL AWARE OF MY CONCERN. NO ACTION HAS BEEN TAKEN. I WILL NEED IMMEDIATE TRANSPORTATION. MY FIRST VEHICLE PURSHASED IN APRIL 1996 A PLYMOUTH VOYAGER HAD COMPLETE ENGINE FAILURE AND COULD
THE CONSUMER SMELLED A STRONG ODOR OF GASOLINE WHILE STANDING NEAR THE VEHICLE. UPON ARRIVING TO WORK THE ODOR BECAME STRONGER. THE CONSUMER LOOKED UNDER THE VEHICLE AND FOUND THAT THE GASOLINE WAS LEAKING FROM THE FUEL TANK. THERE WAS A RECALL FOR AN EARLIER MODEL OF THIS VEHICLE. *JB
THE ENGINE APPEARED TO CONTINUE RUNNING ONE DAY AFTER A SHORT RUN TO THE GROCERY STORE. I WENT TO MY MECHANIC AND HE DIAGNOSED THE PROBLEM AS MY RADIATOR FAN. FURTHER, HE FOUND THE ITEM WAS A RECALL PROBLEM AND SUGGESTED I TAKE THE VAN TO THE DEALER. I DID THE FOLLOWING DAY, THEY RESEARCHED AND STATED IT WAS NOT A RECALL ITEM ALTHOUGH MY MECHANIC HAD GIVEN ME THE MEMO INDICATING IT WAS ON RECALL. IN ORDER TO AVOID HURTING THE ENGINE, I AUTHORIZED THE DEALER TO MAKE THE REPAIR WITH PLANS TO FILE A COMPLAINT FOR REIMBURSEMENT AT A LATER DATE.*AK
SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. HORN AND CRUISE CONTROL FAILED TO OPERATE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK
DRIVER'S SIDE STRUT TOWER RUSTED AND WAS COMING THROUGH THE TOP OF THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER, BUT PROBLEM WAS NOT RESOLVED. *AK
1998 DODGE CARAVAN, VIN [XXX]. I WAS DRIVING IN TOWN AND STARTED TO SMELL GASOLINE. I PULLED OVER TO A GAS STATION AND THE VAN CAUGHT FIRE. I CALLED THE FIRE DEPT AND THEY PUT IT OUT. THE VAN IS STILL SITTING AT MY HOUSE. THE PLASTIC, HOSES, AND BELTS ARE MELTED. I HAVE CALLED DAIMLER/CHRYSLER AND LOGGED A COMPLAINT. # [XXX] BECAUSE MY VIN IS NOT ON THE RECALL LIST FOR; FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AFTER STARTING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED. THE HORN AND CRUISE CONTROL FAILED TO WORK INTERMITTENTLY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC *JB
DUE TO THE FAILURE OF THE CLOCK SPRING ASSEMBLY. THE HORN BECAME INOPERABLE AND THE AIR BAG LIGHT ILLUMINATE ON THE THE DASH BOARD. *JB ALTHOUGH THE CONSUMER'S VEHICLE EXHIBITED SYMPTOMS OF RECALL 02V-293000, THE VEHICLE WAS NOT INCLUDED DUE TO VIN. THE CONSUMER PAID TO HAVE THE CLOCKSPRING REPLACED. *NM
THE CONSUMER STATED THAT THE RADIATOR FAN DID NOT WORK WHICH CAUSED THE VEHICLE TO OVERHEAT. THE CONSUMER HAD THE FAN RELAY REPLACED BY AN AFTERMARKET REPAIR SHOP. THIS VEHICLE'S YEAR, MAKE, AND MODEL IS CURRENTLY BEING RECALLED FOR THIS DEFECT, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB *NM
WHILE DRIVING FRONT DRIVER'S SEAT COLLAPSED FORWARD. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE SEAT NEEDED TO BE REPLACED. BUT THIS VEHICLE WAS NOT AN RECALL, AND WARRANTY EXPIRED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Dodge Caravan → · Every Caravan year → · How the figures are calculated →