Owners filed 563 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 4 times.
When it fails
07000070,000 milesMedian miles at failure
262 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
299
14
0
4
Unknown or Other
83
0
1
0
Structure › Body
45
1
1
0
Engine
25
0
0
0
Electronic Stability Control (esc)
14
0
0
0
Electrical System
14
0
2
0
Service Brakes
11
2
0
0
Power Train
10
1
0
0
Structure › Frame and Members
8
0
0
0
Suspension
7
0
0
0
4 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V050000
Filed Feb 5, 20212,641,272 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Air Bags › Frontal › Passenger Side › Inflator Module21V054000
Filed Feb 5, 20211,778,128 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Suspension › Rear › Axle › Spindle11V007000
Filed Jan 6, 201130,566 vehiclesGeneral Motors Corp.
Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Risk. THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Remedy. DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Suspension › Rear › Axle › Spindle10V643000
Filed Dec 17, 20101,262 vehiclesGeneral Motors Corp.
Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Risk. THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Remedy. DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
What owners reported
Newest filings
Engine
Filed Jul 13, 2026MI
AFM/DOD lifter failed while driving which causes multiple systems to go offline including Traction Control, stability control, ABS just to name a few. This happened while coming off freeway which can be a safety risk as vehicle was at higher speeds. This is a known GM problem with 5.3l engines and should have been addressed years ago.
Engine
Filed May 18, 2026176,200 milesTX
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, several warning lights illuminated. In addition, the contact stated that the vehicle was shaking. The vehicle was driven to the contact's residence. The vehicle was later taken to an independent mechanic where it was diagnosed with a lifter and a failed cylinder 6. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The dealer was made aware of the failure, however the contact was informed that the repair was not covered under any unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 176,200.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Apr 7, 2026155,000 milesOH
Odometer Fraud. The contact purchased a 2011 Chevrolet Silverado 1500. The contact discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 103,000. However, at the time of the vehicle registration, it was discovered that the mileage was 155,000; but the Service record indicated that the mileage was 108,000.
Structure › Body
Filed Mar 22, 2026PA
Was sold with a warranty and was not fulfilled, and on top of that we found out they rolled the odometer back over 50k , then found out it has a spilt frame
Suspension
Filed Sep 29, 2025PA
Hello Our 2011 Chevy Silverado looks like it was sitting in a lake. The rusted frame has a hole and has failed Pennsylvania Inspection. The whole underside of the vehicle frame is peeling away the body of the truck is very clean. Truck has 60,000 miles and is garage kept. We were shocked to see the condition when we were at the inspection station. It worries me how many of these trucks are on the road or towing trailers. Please don’t wait to take action until something happens. Yes, our vehicle is available for inspection pictures. There was no warning lights. Our local Pennsylvania State Inspection Station failed the truck during routine yearly inspection. Thank you for your attention to this matter.
Air Bags
Filed Sep 27, 2025OK
[XXX] WITH ONLY 88,500 MILES no wreck or other incident service airbag light came on and dealership wants 180.00 just to check it. what creates the issue is that my other vehicle a 2010 Tahoe with 285,000 miles came on within 3 days of this one. What am i supposed to do? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine
Filed Apr 25, 2025IN
After 2 weeks of owning the truck which we are paying on it had to be towed 3 times stalling out and leaving leaving my family,my children with us at least once, and stranded in high traffic roads. We took it back to the dealership and they replaced the fuel pump and the fuel light came came on the very same day we picked it up. Now over a week after getting it back it has stranded us again,this time with our 3 children with us. This is on a Friday evening during rush hour. We manage to pull to a side road and off to the side a bit,but not fully. People are driving by very fast now as we wait for a tow.
Air Bags
Filed Mar 27, 2025171,000 milesTN
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated while the vehicle was at the dealer for the recall repair of NHTSA Campaign Number: 21V050000 (Air Bags); the contact was informed that the SDM module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 171,000.
Air Bags
Filed Mar 21, 2025115,000 milesIN
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, unoccupied, and turned off, the front passenger's side air bag deployed. Prior to the failure, the air bag warning light had intermittently illuminated. The contact stated that there was no impact to the vehicle that would have caused the air bag to deploy. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Unknown or Other
Filed Mar 16, 2025NJ
Na
Unknown or Other
Filed Feb 25, 2025NY
Unknown
Fuel/Propulsion System
Filed Jan 31, 2025TX
The software that makes the truck work as a 4 cylinder truck has caused the engine light to come on and causing a code P0300 various engine misfire. The misfire is caused by the lifter spring causing the lifter to remain in the down position. The down position is against the can rod and as the cam rod rotates, this causes the lifter to break at the bottom and causing the can rod to also break which will cause an engine failure while drinking and the motor will freeze . All GMC and Chevrolet vehicles with this installed should be recalled. Everyone has been fixing it themselves by replacing the part(s) once a pinging noise is heard at 50,000 miles. Basically every 50,000 this will need to be fixed. Some people are turning off the 4 cylinder software to avoid the problem which in both cases, uses more gas and also idles higher.
Unknown or Other
Filed Jan 28, 2025OK
Stalking, harassment, identity thief, stealing of snap benefits and tampering
Unknown or Other
Filed Dec 20, 2024MA
2011 Chevrolet Silverado 1500 severe frame rot drivers side front left from cab to rear wheel potential for snapping with holes of rot throughout also right side starting have had truck for 1.5 years which cost 11,000 dollars GM should be held accountable as I have read hundreds if not thousands of other Chevrolet truck owners with this issue, there was a recall for failure to add some type of rust prevention which issue would have been way past that stage GM is aware of this and fails to do anything about it, this is going to cost about 2500.00 to repair frames should not rot out like this what will it take before something is done about it 100,s of deaths due to fatal accidents the average person may not know about this as they may never go under their truck Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power Train
Filed Dec 18, 2024NY
My transmission failed and my truck wouldn’t move. I’ve replaced it with a rebuilt one which is already shifting hard and shuddering. These 6l80e transmissions are no good
Structure › Frame and Members
Filed Nov 14, 2024130,000 milesMI
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that there was rust on the frame of the vehicle. The contact stated that while having a routine oil change at an independent mechanic, it was determined that the subframe was extremely rusted. The mechanic was unable to put the vehicle on the lift. There were unknown warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 130,000.
Suspension
Filed Nov 10, 2024NY
Large sections of vehicle frame have completely rusted,rotted tĥrough.
Unknown or Other
Filed Oct 4, 2024MA
Afm Lifters are starting to fail and my frame is completely rotted and needs to be totally swapped out.
Engine
Filed Oct 3, 2024173,000 milesTX
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, there was an abnormal knocking sound coming from the engine. The vehicle was taken to be diagnosed. The contact was informed that the lifters and engine were damaged and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was 173,000.
Structure › Body
Filed Oct 3, 2024MI
This vehicle is an immaculate condition and the frame is completely rusted out of this. How can they not be a recall?
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.