2016 Chevrolet Cruze

Defect. General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Risk. A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy. GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

Defect. General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Risk. In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy. GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Defect. General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk. If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy. GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Defect. General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Risk. Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.

Remedy. GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.

Car has been overheating run while i take the keys out doors will lock with keys in the ignition lots of lights will come on car will slow way down constantly adding antifreeze in it heat and air will stop working i have had trouble ever since i bought this a year ago

Manufacturer: General Motors / Chevrolet Vehicle: 2016 Chevrolet Cruze LT (VIN: [XXX]) Corporate Case Number: XXX Nature of Dispute: Premature mechanical failure of a major drivetrain assembly and administrative bad faith. Factual Timeline: Initial Failure & Prior Liability: At 51,490 miles, the vehicle suffered a mechanical failure of the turbocharger assembly. General Motors acknowledged defect awareness and prior liability by funding a $1,000 payout to complete the repair. Premature Secondary Failure: Just 40,000 miles after that official manufacturer repair, a certified Chevrolet dealership service department formally diagnosed a second total mechanical failure of the turbocharger assembly (Error Codes: P0299 Underboost and P1101 Airflow Performance). Administrative Breakdown: Upon requesting a supervisor escalation due to a combative tier-1 case manager, the manufacturer reactively demanded unauthorized diagnostic fees and prematurely closed the file. General Motors subsequently breached its 24-hour supervisor review commitment and issued a final refusal to address the recurring mechanical defect on its network. Remedy Sought: Full manufacturer coverage for the replacement of the prematurely failed drivetrain component based on documented prior corporate liability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After 3 years of having this car it’s overheating each summer requiring the coolant system, hoses, thermostat, and water pump to be replaced each summer. As well as major oil leaking after full tune ups.

Coolant system and engine fan

My engine needed oil I checked the dip stick added the oil the next day my engine started leaking and over heating come to find out there’s a pcv issue the valve cover gasket along with multiple other seals need replaced I was unaware of anything wrong no indication of over heating I just smelled the heat and was able to see after popping the hood the radiator fan is now not working and gas is coming through the valves

While driving, I went to make a right turn and the power steering went out making the turn very difficult using manual muscle to complete the turn. Fortunately, it was in a parking lot. After the ignition was turned off for about 45 minutes, I turned it back on and the steering functioned normally. However, I am very concerned if this problem would again happen and I am driving at a speed and this problem would appear, it could possibly cause a serious accident because of the unexpected action that would be required.

There has been no accident to report. My check engine light comes on periodically and will remain on for a lengthy time. It is the light that looks like a water spigot. When I have it checked they say it’s either the “Turbo” or “Air Filter” . I can. It get a clear answer as to what it is and why it comes on or how to fix the problem. My car is actually a 2016 Chevy Cruze Premier but that’s not an option to choose.

The rear brakes lights have a crack causing water to leak through. The water caused damage to the converter output

The contact owns a 2016 Chevrolet Cruze. The contact stated that upon returning to the parked vehicle, while attempting to unlock the doors with the key fob, the doors failed to open. The contact was able to open the door manually using the key. The contact stated that upon entering the vehicle and closing the front driver's side door, the doors locked and failed to unlock. The contact depressed the brake pedal and pressed the Push to Start button, but the vehicle failed to start or unlock. The message "No Key Fob Detected" was displayed. The contact disassembled the key fob and wiped the battery; however, the failure persisted. The contact called his wife, who arrived with another key fob. The vehicle was able to restart after several attempts. The message "Theft Alarm" was displayed. The contact was trapped inside the vehicle for 5 minutes and was sweating due to the temperature inside the vehicle. The contact drove to the residence; however, the instrument panel was partially inoperable. The contact stated that only the RPMs, the speedometer, and the odometer were operable. Upon returning to the residence, the vehicle restarted and operated as needed after several attempts. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,639.

My husband was driving and noticed smoke coming from the engine so we pulled over and he lifted the hood and when he did we clearly saw a part of the Bosch manifold absolute pressure map sensor had come off and appeared to have melted off. I have taken it to a mechanic and have photos to show the exact parts.

The contact owns a 2016 Chevrolet Cruze. The contact stated that while driving at various speeds, an abnormal burning odor was coming from the vehicle. The contact stated that while driving 40 MPH, the temperature gauge indicated that the engine was hot(H). The contact pulled over, added water to the coolant reservoir, and the vehicle returned to normal operation. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 104,000.

My tire pressure sensor keeps coming on even after I had it worked on. 3 of them shows the pressure level but one shows 2 lines but no pressure level but there’s air in the tire. The other problem I’m having is the check engine light is on. Please advise if any issues are recalls or do I need to take my car to a service center. Thank you

The turbo has gone out twice, it was replaced under an extended warranty policy and it has gone out again and is out of warranty, also the plastic intake manifold has gone bad again. also there is a plastic piece that comes off the engine and distributes coolant to the heater core etc...it has gone bad as well and is common on all 1.4 turbos..

I was driving the car, stopped at a light took my foot off the brake started to move and the car completely shut off. No warning lights went on. I had to start the car again. I took the car to a local dealership to be looked at. They pulled the codes, nothing showed up. I did an internet search for a possible cause, sent my search results to the dealership and I asked them to check the fuel system, they found a bad injector. They then cleaned the fuel system and replaced the bad injector.

Purchased a 2016 Chevrolet Cruze on [XXX]. [XXX]. As of July 26th I paid $862 on repairs for the car to be smoking this morning on my way to work [XXX]. In total I’ve spent Almost or close to $2,000 in car repairs. This purchase was for my 17 year old daughter as a graduation present and for college. She was driving and car started to run hot and cut off in a busy intersection. She was unable to take the car to North Carolina. The owner blocked me and the staff haven’t been accommodating since this process. Nor will they look at the car. This has put me in a financial burden and the safety conditions this vehicle is under. And damage this could have cause my daughter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I HAVE A 2016 CHEVROLET CRUZE AND THE TURBOCHARGER INTERCOOLER HOSE BASICALLY BROKE FROM WHERE THE END OF THE HOSE STARTS AND A LITTLE BIT DOWN IN THE MIDDLE AREA OF THE END PART OF THE HOSE. AND THIS CAUSED MY ENGINE'S POWER TO BE REDUCED INMENSLY. TO THE POINT THAT I HAD MY FOOT PRESSING ALL THE WAY DOWN ON THE ACCELERATOR AND IT COULD NOT GO ANY FURTHER DOWN, AND MY CAR WAS MOVING SLOWER THAN A TURTLE, AND THIS IS NOT AN EXAGGERATION! AND ALSO, AT TIMES WHEN I HAVE BEEN AT A RED LIGHT MY CAR TURNS OFF. ONE TIME MY CAR TURNED OFF WHILE I WAS DRIVING ON THE STREET WITH CARS BEHIND ME. LUCKILY, I WAS ABLE TO PULL INTO A SHOPPING CENTER. AND THE AIR CONDITIONER IS ALSO FAILING BECAUSE I KEEP PUTTING FREE ON SO IT CAN BE COLDER AND ALL THAT COMES OUT IS HOT AIR. I DID NOT KNOW THAT THIS INTERCOOLER HOSE WAS A MAJOR PART OF MY VEHICLE'S FUNCTION. ALSO, THE TRACTION LIGHT CAME ON, WHEN I ALREADY HAD IT OFF. IF CHEVROLET CRUZE OWNERS DO NOT KNOW ABOUT THIS ISSUE, THEY NEED TO KNOW. BECAUSE THIS ISSUE COULD EVENTUALLY MESS UP THE ENTIRE MOTOR AND POSSIBLE BLOW IT OUT. WHICH WE ALL KNOW A NEW MOTOR IS VERY EXPENSIVE

Defouw Chevrolet was negligent in performing the proper repairs per a GM service bulletin and special coverage. They refused to provide service, falsely claimed that I refused diagnostic, misdiagnosed the vehicle, replaced the wrong part, and were extremely rude and misogynistic. Additionally, they claim the issues were pre-existing while lacking any evidence. As a result, the vehicle now needs $6,400 in repairs, and neither GM nor Defouw will compensate us. Additionally, we have incurred $1,000 in towing costs, among other expenses.

Component or System Failed/Malfunctioned: The turbocharger has been identified by a GM service center as the component that failed or malfunctioned. It is available for inspection upon request at the service center where the diagnosis was made. Safety Risk: The safety of myself and others was compromised due to the vehicle stalling unexpectedly while driving. This resulted in potential rear-end collisions, as well as the inability to accelerate, posing a risk in traffic situations. Confirmation by Dealer or Independent Service Center: Yes, the issue has been confirmed by a GM service center where the turbocharger was diagnosed as the problem. They provided a repair estimate of $2,170 for the turbocharger replacement. Inspections by Manufacturer, Police, Insurance, etc.: The vehicle has been inspected by a GM service center, but it has not been inspected by police, insurance representatives, or other independent parties beyond the GM service center. Warning Lamps, Messages, Symptoms: Prior to the vehicle stalling, warning messages such as "Service Stabilitrak" appeared on the dashboard. These messages were accompanied by engine shaking, and the car did not respond to acceleration attempts. These symptoms first appeared just before each incident of stalling.

The contact owns a 2016 Chevrolet Cruze. The contact stated while driving on several occasions at various speeds, the steering wheel pulled to the left forcibly. The contact also stated that the vehicle was oversteered, and the wheel made the vehicle move in a straight line. The vehicle was taken to an independent mechanic where it was diagnosed that the inner tie rod had separated from the steering gear and both inner tie rods and tires needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 15V442000 (Steering). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000.

On [XXX], the right front passenger side control arm/ball joint broke as my daughters were driving home. The car was in motion on a major street in Kansas City, KS when the control arm/ball joint broke. My daughter was in the right-hand lane when it broke as the car was in motion. The front of the car forcefully propelled in the air, landed, and jerked my daughter into the side walk. Afterwards, she fought the car over to the left-hand turn lane to stop in a somewhat safer spot on a major street. My oldest daughter driving suffered neck injuries from the seatbelt and my youngest daughter bumped her head. Both were hurt. An independent mechanic diagnosed the issue as well as Hendrick Chevrolet in Shawnee Mission Kansas. The parts are available for inspection. Hendrick Chevrolet failed to properly diagnose this issue when my car was in their care and service department on 06/14/24. I paid for an inspection but Hendrick Chevrolet's technician failed to record play in the broken wheel and if the car was in need of an alignment. This is unacceptable behavior considering the technician had both front tires off to inspect the brakes and was paid to perform a complete inspection on my car as described in Chevy's inspection literature provided by the dealership. He also provided an incorrect brake pad measurement. Through several Chevrolet/Chevy Cruze online forums, Cruze owners have asked several questions and recorded several comments regarding having a broken control arm and having