General Motors LLC: Seats › Front Assembly › Head Restraint
General Motors LLC reported this defect to federal regulators on Jan 26, 2017 and put the number of vehicles at risk at 17,197. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
The risk
In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
The remedy
GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Chevrolet Cruze | 201 | 2 | 6 | 8 |
| 2016 Chevrolet Cruze | 250 | 4 | 6 | 19 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V057000.
Full record for the 2017 Chevrolet Cruze → · Recalls carrying a do-not-drive advisory → · Where this data comes from →