1997 Chevrolet Astro

Above average

Owners filed 360 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 7 times.

When it fails
020k40k60k90k120k200k
92,000 milesMedian miles at failure

46 complaints record an odometer reading. Failures cluster around 75,00090,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission31
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip20
201
Vehicle Speed Control14
100
Visibility › Windshield Wiper/Washer13
000
Visibility › Power Window Devices and Controls13
011
Visibility › Windshield Wiper/Washer › Motor12
000
Vehicle Speed Control › Accelerator Pedal11
000
Air Bags › Frontal11
9010
Engine and Engine Cooling › Engine › Gasoline10
010
Engine and Engine Cooling › Engine10
021

7 safety recalls

Part 573 reports
Exterior Lighting06E049000
Filed May 24, 200627,176 vehiclesCk Motorsport, Inc.

Defect. CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.

Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.

Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Visibility › Windshield Wiper/Washer03V159000
Filed Apr 28, 20031,755,876 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.

Risk. IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Seat Belts › Front › Warning Light/Devices01V123000
Filed Apr 10, 2001461,851 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: MINI VANS. SOME OF THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 208, "OCCUPANT CRASH PROTECTION." THE "FASTEN SAFETY-BELT" AUDIBLE WARNING OCCASIONALLY MAY NOT COME ON OR MAY TERMINATE IN LESS THAN FOUR SECONDS AS REQUIRED BY THE STANDARD.

Risk. THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy. DEALERS WILL INSTALL A NEW ALARM MODULE. OWNER NOTIFICATION BEGAN JUNE 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

Child Seat99V009000
Filed Jan 20, 19992,090 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED DUAL CHILD SEATS. SOME OF THESE VEHICLES MAY BE MISSING A SEAT BELT RETRACTOR CLUTCH SPRING AND/OR PAWL SPRING IN THE CHILD SEAT. IF THE CLUTCH SPRING WAS MISSING, THE SEAT BELT WOULD LOCK IN THE RETRACTED POSITION AND COULD NOT BE USED. IF THE PAWL SPRING WAS MISSING, THE SEAT BELT RESTRAINT WOULD CONTINUALLY PLAY OUT AND WOULD NOT LOCK.

Risk. THESE CONDITIONS COULD INCREASE THE OCCUPANT'S RISK OF INJURY IN THE EVENT OF A VEHICLE CRASH.

Remedy. DEALERS WILL INSPECT THE SEAT BELTS ON THE CHILD SEATS, AND IF NECESSARY, REPLACE THE CHILD SEAT.

Seat Belts › Rear/Other97V057000
Filed Apr 8, 199718,972 vehiclesGeneral Motors Corp.

Defect. THE OUTBOARD SAFETY BELT WEBBING ON THE RIGHT-HAND REAR BUCKET SEAT CAN SEPARATE DURING A VEHICLE CRASH.

Risk. IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT WOULD NOT BE PROPERLY RESTRAINED AND PERSONAL INJURY COULD RESULT.

Remedy. DEALERS WILL INSTALL A PROTECTOR ON THE REAR SEAT CUSHION FRAME.

What owners reported

Newest filings
Engine
Filed Jun 30, 2014184,000 milesCA

TL* THE CONTACT OWNS A 1997 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.

Tires
Filed May 24, 2014203,000 milesTX

I BOUGHT 4 GOODYEAR WRANGLER SR-A TIRES FROM THE SEARS AUTO STORE AT 3000 TOWN EAST MALL ON 4 NOVEMBER 2013 AT APPROXIMATELY 11:50AM. THE TIRE DESCRIPTION: P2 235\70R15. THREE WEEKS LATER ON ABOUT 13 DECEMBER 2013 THE LEFT REAR TIRE COMPLETELY CAME A PART WHILE DRIVING ON LBJ FREEWAY WESTBOUND AT HIGHWAY 75. MY SPEED WAS BETWEEN 60-64 MPH. JUST THREE WEEKS ON THE ROAD AND LESS THAN 300 MILES ON THE TIRES. HAS THERE BEEN ANY INCIDENTS WITH THIS TIRE? HAVE THERE BEEN ANY RECALLS ON THIS TIRE? *TR

Tires
Filed May 24, 2014203,000 milesTX

ON 4 NOVEMBER 2013, I PURCHASED 4 GOODYEAR WRANGLER SR-A TIRES FROM THE SEARS AUTO STORE AT 3000 TOWN EAST MALL IN MESQUITE, TX. APPROXIMATELY THREE WEEKS LATER AND LESS THAN 300 MILES ON THE TIRES, THE LEFT REAR TIRES COMPLETELY CAME A PART WHILE DRIVING ON LBJ FREEWAY WESTBOUND IN DALLAS, TX. MY APPROXIMATELY SPEED WAS BETWEEN 55-65 MPH. HAS THERE BEEN ANY PROBLEMS WITH THIS TIRE BRAND AND IDENTIFICATION NUMBER? *TR

Latches/Locks/Linkages
Filed Oct 28, 2013137,560 milesVA

1997 CHEVROLET ASTROVAN WITH ELECTRICAL DOOR LOCKS. PULLED INTO SHEETZ GAS AND GO AND WENT TO OPEN THE DRIVERS DOOR AND IT DID NOT OPEN. TRIED TO PUSH THE MANUAL INSIDE DOOR LOCK BUT IT WAS TOTALLY FROZEN AND WOULD NOT ACTUATE. NEXT TRIED ELECTRICAL DOOR LOCK SWITCH. NO RESPONSE ON DRIVERS DOOR BUT THERE WAS WEAK SOUND FROM PASSENGER DOOR LOCK SOLENOID. IT WAS AS IF ON THE PASSENGER SIDE IT WAS SUFFERING FROM INSUFFICIENT VOLTAGE. CRAWLED OUT OF PASSENGER SEAT AND GOT OUT OF CAR. ' TOOK IGNITION KEY AND INSERTED IT INTO DRIVERS DOOR LOCK. KEY WOULD TURN TO LOCK (FELT THE DETENT OF THE ) AND BACK TO NEUTRAL... KEY WOULD NOT TURN TO UNLOCK POSITION ...WOULD MOVE A LITTLE AND THEN FREEZE. I DID NOT TRY HARDER TO TURN AS I FELT THERE WAS A VERY GOOD CHANCE THE KEY WOULD BREAK AND LEAVE ME STRANDED 40 MILES FROM HOME... NO BACKUP IGNITION KEY. IGNITION KEY WORKS THE DOOR LOCKS IN THIS MODEL. WENT TO NTSTB WEB SITE AND SEARCHED FOR OTHER PEOPLE WITH SAME TYPE PROBLEM. NO LUCK. WENT TO GOOGLE AND DID SAME SEARCH CHEVROLET ASTROVAN DOOR WON'T OPEN AND GOT A NUMBER OF COMPLAINTS THAT HAD NOT REACHED NTSTB.. CHEVROLET HAS TO KNOW ABOUT THIS PROBLEM. IF THIS MODEL HAS FLIP UP STEERING WHEEL, THIS WOULD NOT BE THE PROBLEM IT IS. IT IS VERY DIFFICULT FOR OLDER AND LARGER PROBLEM TO CLIMB OUT OF THE BUCKET SEAT AS THE STEERING WHEEL TRAPS YOUR LEGS WHEREAS A BENCH SEAT YOU SIMPLY SLIDE SIDEWAYS. THIS IS AN ENTRAPMENT ISSUE!!!!!! WILL SEE DEALER IN HOUR. *TR

Service Brakes
Filed Aug 8, 2012229,760 milesNY

JUST BEFORE STOPPING AT AN INTERSECTION THE BRAKE PEDAL LIFTED SLIGHTLY. THERE WAS A MOANING SOUND FROM UNDER THE HOOD ON THE DRIVER'S SIDE AND THE VAN DRIFTED INTO THE CROSSWALK ( LOST BRAKING ). I THREW IT INTO REVERSE TO STOP. AFTER REPLACING THE BRAKE MASTER CYLINDER, HYDRO BOOSTER, POWER STEERING PUMP AND GEAR AND HOSES, THE PROBLEM PERSISTED. I FINALLY FOUND SOMEONE WITH THE SAME PROBLEM ON AN ON-LINE FORUM WHO SUGGESTED DISABLING THE ABS BY PULLING THE FUSE. PROBLEM IMMEDIATELY WENT AWAY WHEN ANTI -LOCK BRAKE WAS DISABLED. *TR

Steering
Filed Jul 1, 2011151,300 milesWA

I OWN A 1997 CHEVY ASTRO VAN WITH 151K MILES. SUNDAY, THE POWER STEERING PUMP WENT OUT. WHEN IT DID SO, THE BRAKES TURNED MUSHY WITH LITTLE BRAKING POWER. WE WERE LUCKY AS WE HAD JUST COME DOWN A STEEP DRIVEWAY. IF THEY HAD FAILED THEN OUR CHOICES WOULD HAVE BEEN TO RUN INTO THE BACK OF A CAR IF WE COULD HAVE TURNED, RUN INTO A GROUP OF PEOPLE AND THEN CONTINUED DOWN A STEEP HILL INTO BRUSH AND FOREST WITH LIKELY CASUALTIES. LUCKILY, WE HAD JUST STARTED UP TO LEAVE AND NOTICED THE PROBLEM. WE SHUT DOWN AND THE LOCAL CHEVY DEALERSHIP WAS ABLE TO OBTAIN A PART. HOWEVER, THE SERVICE WRITER TOLD US THAT TO THIS DAY, MANY CHEVY VANS AND TRUCKS HAVE THE SAME SYSTEM WHERE THE POWER STEERING PUMP ACTS AS A BOOSTER PUMP FOR THE BRAKING SYSTEM. THAT LACK OF INDEPENDENCE BETWEEN THE TWO SYSTEMS IS AN ENGINEERING ERROR AND SHOULD BE CORRECTED. *TR

Structure
Filed Jan 11, 2011140,000 milesWA

TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO. WHILE CHANGING ONE OF THE TIRES THE CONTACT NOTICED THAT THE CABLE WHICH HOLDS THE SPARE TIRE UNDERNEATH THE VEHICLE WAS SEVERELY CORRODED. WHILE THE CONTACT WAS PERFORMING HIS OWNS REPAIR TO REPLACE THE CABLE, IT FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 153,000. THE VIN WAS UNAVAILABLE.

Service Brakes, Hydraulic
Filed Jan 3, 2011346,000 milesMN

TL* THE CONTACT OWNS A 1997 CHEVROLET ASTRO MINIVAN. THE CONTACT WAS DRIVING AT VERY LOW SPEEDS WHEN THE ANTI BRAKE SYSTEM FAILED, CAUSING INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER ID: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) BUT THE CONTACT WAS ADVISED BY THE DEALER THAT HIS VEHICLE AS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 346,000.

Equipment › Appliance › Air Conditioner
Filed Jun 29, 2010AR

1997 CHEVROLET ASTRO. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE *TGW THE CONSUMER STATED THE ODOMETER LIGHT WENT OUT WHILE DRIVING AND THE AIR CONDTIONER COMPRESSOR FAILED. THE VEHICLE WOULD CUT OFF IN THE MIDST OF DRIVING, WHICH MADE CONTROLLING THE VEHICLE DIFFICULT. *JB

Electrical System
Filed Jun 8, 2010AR

TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO VAN. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT STATED THE ODOMETER AND OTHER UNKNOWN LIGHTS ON THE DASHBOARD FAILED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND ADVISED THE CONTACT THERE WAS A COMPUTER FAILURE IN THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY TWO ADDITIONAL MECHANICS WHICH ADVISED THE CONTACT OF THE SAME FAILURE. THE CONTACT HAD NOT INFORMED THE DEALER OR THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE. UPDATED 07/26/10. *LJ UPDATED 08/06/10*JB

Seat Belts1 injured
Filed Aug 2, 2008100,000 milesOH

I OWN A 1997 CHEVY ASTRO VAN CUSTOM. THE REAR SEATBELTS DO NOT WORK IN THE BACK BENCHSEAT. THEY HAVEN'T WORKED SINCE WE BOUGHT THE VEHICLE WE HAVE FOUGHT AND FOUGHT TO GET THIS ISSUE FIXED. THE GO IN WITH A SCREWDRIVER AND POP IT AND SAY IT'S OK. IT"S NOT OK> KIDS SIT BACK THERE. OR AT LEAST THEY ARE SUPPOSED TO. I CAN'T ALLOW ANYONE TO USE THOSE SEATS. I AM AFRAID TO GET SOME FROM THE JUNKYARD AND FOR 30,000. I SHOULD HAVE WORKING SEATBELTS. *TR

Service Brakes, Hydraulic
Filed May 15, 2008131,000 milesMA

HIGHWAY TRAFFIC SUDDENLY SLOWED DUE TO AN ACCIDENT AHEAD. THE STEEL BRAKE LINE TO THE REAR BRAKES FAILED DUE TO EXCESSIVE RUST DURING AN EMERGENCY STOP ON HIGHWAY. THE FRONT BRAKES WERE ABLE TO SAFELY STOP THE VEHICLE WITH NO CONTACT WITH ANY OTHER VEHICLES. STEERING WAS ALSO VERY DIFFICULT DURING THE STOP POSSIBLY DUE TO ABS ACTION, BUT NO WHEEL LOCK EVER OCCURRED. *TR

Suspension › Front › HubCrash
Filed Nov 28, 200750,888 milesMN

TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO. THE CONTACT STATED THAT THE ABS WORKS INTERMITTENTLY WHILE DRIVING APPROXIMATELY 10 MPH. WHEN APPROACHING A STOP, THE BRAKES WOULD NOT APPLY AND SHE ALMOST REAR ENDED ANOTHER VEHICLE. THIS HAS BEEN A PERSISTENT FAILURE EVER SINCE SHE PURCHASED THE VEHICLE. THE DEALER REPAIRED THE BRAKES AT THE COST OF $125, BUT THE FAILURE PERSISTS. THE DEALER STATED THAT THERE WAS NO BRAKE FAILURE. THE CONTACT STATED THAT IN ORDER FOR THE BRAKES TO WORK, SHE HAS TO SLAM HER FOOT ON THE BRAKE PEDAL, BUT THIS SOLUTION IS NOT ALWAYS GUARANTEED. THE CURRENT MILEAGE WAS 50,800 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01-10-08. *KB THE CONSUMER STATED GROSSMAN CHEVROLET REPAIRED THE CHEVY VAN AGAIN ON NOV. 30, 2007 AT THE COST OF $979. THE CONSUMER FURTHER STATED IN 2005 SHE REAR ENDED A VEHICLE AT 5MPH BECAUSE VEHICLE WOULD NOT STOP WHILE APPLYING THE BRAKES. THE DEALER STATED RIGHT FRONT HUB ASSEMBLY WAS REPLACED, REPAIRED FRONT COVER GASKET, REPLACED FRONT PINION, AND REPLACED SERPENTINE BELT. UPDATED 12/31/07 *TR

Electrical System › Wiring › Interior/Under Dash
Filed May 12, 2007213,000 milesCA

AUXILIARY AIR CONDITIONR (A/C) REAR SWITCH FAILED/ MELTED/ SMOKED. THIS WAS THE SECOND TIME IN 4 YEARS. WENT TO THE JUNK YARD, AND FOUND THET 5 OF 5 ASTRO VANS WITH THIS TYPE SWITCH ALSO WERE MELTED/BURNED. NO APPEARENT DEFECT WITH REAR BLOWER MOTOR THAT WOULD PULL EXCESSIVE AMPS. *AK

Seats › Front Assembly › Recliner
Filed Jul 1, 2005140,000 milesMI

VEHICLE INVOLVED 1997 CHEVROLET ASTRO 1. SEAT RECLINER WAS BEING USED WHEN THE HANDLE BROKE OFF. THE SEAT REMAINED IN THE POSITION ESTABLISHED WHEN THE HANDLE BROKE. STARTED DRIVING THE VAN AND SUDDENLY THE SEAT BACK WENT COMPLETELY FLAT. THE DRIVER WAS ABLE TO HANG ON TO THE STEERING WHEEL AND MAINTAIN CONTROL OF THE VEHICLE ALTHOUGH THE VEHICLE DID WANDER INTO THE LEFT LANE DURING THE INCIDENT. 2. I INVESTIGATED THE FAILURE AND FOUND THE PLASTIC HANDLE WAS INTACT, HOWEVER THE METAL PIVOT PIECE THAT ENGAGES THE SERRATED LOCKING PLATE FAILED. THIS PIVOT PIECE ALSO CONTAINS THE TORSION SPRING THAT LOCKS THE PLATE WHEN THE HANDLE IS NOT BEING ACTUATED. THE DESIGN IS NOT INTRINSICLY SAFE IN THAT THE LOCKING PLATE IS PUSHED UPWARD BY THE SPRING TO SECURE THE SEAT. AS LONG AS THERE IS PRESSURE ON THE SEAT THE MECHANISM WILL STAY ENGAGED. WITHOUT A LOAD ON THE SEAT, THE LOCKING PLATE CAN DROP FREE DUE TO GRAVITY AND THE SEAT WILL RECLINE BACKWARD TO THE FULL FLAT POSITION. EXAMINATION OF THE PIVOT PIECE APPEARS TO SHOW A CRACK STARTED WHERE THE SPRING IS SECURED AND THE CRACK PROPOGATED THROUGH THE PIECE DUE TO FATIQUE AND VIBRATION UNTIL FAILURE OCCURRED. 3. THE SEAT WAS LOCKED INTO A PERMANENT POSITION USING HIGH STRENGTH FASTENERS AND EXISTING HOLES IN THE SEAT FRAME. ADDITIONALLY, THE LOCKING PLATE WAS ENGAGED AND ALSO PINNED INTO PLACE TO FURTHER SECURE THE SEAT. THE RECLINING FEATURE OF THE SEAT IS NO LONGER FUNCTIONAL. I RETAINED THE BROKEN ADJUSTMENT HANDLE WITH PIVOT PIECE

Unknown or Other
Filed Jun 8, 2005NV

DT: OWNER TOOK THE DEALER, ANN DAVIDS WAS THE MANAGER, THE DEALER DENIES ANY PROBLEM. THE FIRST DAY, OWNER NOTICES A DUST UNDER HOOD, THEN NOTICED THE WIRES WERE BURNT UNDERHOOD AND UNDER CAR.TOOK CAR BACK TO DEALER, AND EVERYTHING WAS APPARENTLY OKAY. OWNER TRIED CRUISE CONTROL TO CHECK THE VEHICLE, WHEN CRUISE CONTROL WAS ON, VEHILCE ACCELERATED UNINTENTIONALLY, THEN OWNER PULLED OFF AND PUT THE CAR IN NEUTRAL. WHEN IN NEUTRAL, THE VEHILCE STARTED TO REV. THEN A BIG BANG, AND SMOKE WAS COMING OUT OF THE EXAUSHT. AFTER VEHICLE COOLED, HE SHUT OFF THE CRUISE CONTROL, AND CHECKED THE ACCELERATOR, THEN STARTED THE CAR AGAIN. THE ACCELERATOR STUCK AGAIN, WHEN THIS HAPPENED, THE DRIVER WOULD PUT IT NEUTRAL. CAR WAS TAKEN BY TOW TRUCK TO THE DEALERSHIP. THE MANAGER REPORTS ALL IF FIXED, BUT NO CRUISE CONTROL. 450 DOLLARS FOR NEW CRUISE CONTROL.

Fuel System, Other › Storage › Fuel Gauge System
Filed May 17, 2005111,000 milesUT

1997 ASTRO VAN. FUEL TANK ALWAYS READS FULL. RUNNING OUT OF GAS IN TRAFFIC CAN BE VERY DANGEROUS. I KNOW OF OTHERS WITH SAME VEHICLE WHO HAD THIS SAME PROBLEM. CALLED GM AND OPENED TROUBLE TICKET. THEY SAID NO RECALLS OR BULLITENS ARE OPEN FOR THIS PROBLEM. FUEL LEVEL SENSOR ON FUEL PUMP IS BAD.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 15, 2005111,900 milesME

ANTI-LOCK BRAKE FAILURE AS DESCRIBED IN RECENT ARTICLES FOR GM MODEL YEAR 2000 AND LATER. NEAR COLLISIONS WITH VEHICLES AND PROPERTY AT LOW SPEEDS. PROBLEM IS STILL NOT CORRECTED, ANTI-LOCK BRAKE SYSTEM TEMPORARILY DISABLED TO MAKE VEHICLE SAFE TO DRIVE.

Vehicle Speed Control
Filed May 5, 200565,000 milesCA

DT: WHILE TURNING A CORNER AND PRESSING THE ACCELERATOR IT BECAME STUCK CAUSING THE VEHICLE ACCELERATE FASTER. THE CONSUMER PUMPED THE GAS PEDAL WHICH MADE THE VEHICLE GO FASTER. THE CONSUMER THEN PLACED HER OTHER FOOT ON THE BRAKE PEDAL WHICH MADE THE REAR TIRES SPIN. THE CONSUMER HAD TO PLACE THE TRANSMISSION IN NEUTRAL AND REMOVE THE KEY FROM THE IGNITION BEFORE THE VEHICLE STOPPED. TRIPLE A WAS AFRAID TO TOW THE VEHICLE DUE TO ACCELERATION ISSUE BUT FINALLY DECIDED TO TOW IT TO DEALER. DEALER WAS WILLING TO REPAIR UNDER AN EXTENDED WARRANTY. GMC WOULD OFFERED NO ASSISTANCE. *NM

Engine and Engine Cooling › Engine
Filed Mar 29, 200530,000 milesWA

THE CONSUMER'S 1987 AND 1997 CHEVROLET ASTRO VANS HAD FAULTY ENGINE'S.***NO ANSWER REQUIRED***. *MR THE POWER WINDOWS FAILED, THE DRIVER'S SEAT CAME LOOSE, THE REAR DOOR HATCH BROKE AND THE TRANSMISSION FAILED DUE TO THE TORQUE CONVERTER SLIPPING AND VALVE BODY WEAR (90000 MILES). *NM

20 of 360 complaints, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20059200Routine
200414210Routine
200362330Routine
200270334Fatalities reported
200191310Routine
2000175230Routine
1999133420Routine
1998241670Above average
1997 — this page360770Above average
1996263710Above average
1995446764Fatalities reported
1994328631Fatalities reported
1993135540Routine
1992132562Fatalities reported
199195640Routine
199068760Routine

Compare every Astro year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 24, 2006. Source: NHTSA Office of Defects Investigation.