Page 2 of 8 · complaints 51–100 of 360

1997 Chevrolet Astro complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Engine and Engine Cooling › Engine
Filed Jun 5, 200363,005 milesCA

MY PROBLEM IS THAT I HAVE A 1997 CHEVROLET ASTRO VAN WITH 63,005 MILES ON IT AND THE MAIN BEARINGS FAILED. I TOOK IT MY LOCAL DEALER FOR A OIL PRESSURE DROP, AND THEY INFORMED ME THAT THE BEARINGS WERE BAD. AFTER SOME INVESTIGATING ON THE INTERNET I HAVE FOUND THAT CHEVROLET MAY HAVE BEEN AWARE OF A PROBLEM WITH THE BEARINGS, HAVING ISSUED A TSB[87-61-22]. NOW THAT A NEW ENGINE HAS BEEN INSTALLED AT MY COST OF $4600, I AM LOOKING FOR SOME HELP OR INFORMATION ON HOW TO RECOUP SOME OR ALL OF THE COST. I HAVE HAD ALL POSSIBLE MAINTENANCE DONE AND ALL RECALL WORK DONE SINCE 1997. CHEVROLET HAS INFORMED ME THAT SOME RECALL WORK WAS NOT DONE, BUT MY DEALER RECORDS SHOW IT HAS BEEN DONE.*AK

Steering
Filed May 20, 200378,000 milesOH

WHILE DRIVING AT LOW A SPEED, THE VEHICLE SUDDENLY LOST POWER STEERING AND BRAKES.THIS WAS CAUSED BY THE STEEL ROD SHAFT BREAKING IN THE POWER STEERING PUMP. THE MECHANIC STATED THE HYDRO BOOST SYSTEM HAD MALFUNCTIONED. *JB

Power Train › Automatic Transmission
Filed May 9, 2003NY

THE TRANSMISSION FAILED, DUE TO A DEFECT WITH THE GEAR BEARING. *JB

Visibility › Power Window Devices and Controls
Filed Apr 2, 2003NJ

THE POWER WINDOWS FAILED TO ROLL UP OR DOWN, THE PROBLEM WAS REPAIRED 3 TIMES. *JB THE VEHICLE WAS UNDER WARRANTY AND REMAINED EXPERIENCING THE SAME PROBLEM(S) EVENTHOUGH FIXED BY DEALER. SCC

Tires › Tread/Belt
Filed Mar 16, 200396,900 milesTX

THE LEFT REAR FIRESTONE TIRE I PURCHASED AT MONTGOMERY WARDS LOST THE TREAD WHILE DRIVING AND CAUSED ME TO SWERVE ACROSS THE ROAD A NUMBER OF TIMES BEFORE GETTING THE VAN UNDER CONTROL. *NLM

Power Train › Automatic Transmission
Filed Mar 13, 200353,000 milesMI

I HAVE A 1997 ASTRO, IN THE PAST 8 MONTHS THE DRIVER SIDE WINDOW MOTOR, WINDSHIELD WIPER MOTOR AND TRANSMISSION HAVE ALL BEEN REPLACED. THE TRANSMISSION WAS REPLACED WITH 54,202 MILES ON IT, WHICH STARTED GIVING US PROBLEMS AT ABOUT 53,000 MILES. THE DEALERSHIP REPLACED BOTH IDLER ARMS AT 25,680 MILES. HAD SEAT BELT CHIME FIXED (RECALL), DRIVER SEAT FEELS LOOSE WHEN STOPPING DEALERSHIP CLAIMS TO HAVE TIGHTENED IT, STILL FEELS LOOSE. THE VAN HAS ALWAYS IDLED ROUGH TOOK IT IN 3 TIMES FOR THAT AND CAN'T SEEM TO FIX THAT. SLIDING DOOR RATTLE THEY TRIED TO FIX THAT ALSO STILL RATTLES. THE GAS PEDAL STICKS WHEN I TAKE OFF OR WHEN I GO IN REVERSE WHICH MAKES IT IMPOSSIBLE TO TAKE OFF SMOOTHLY. I HAD AN ASTRO AND A SAFARI IN THE PAST AND NEVER HAD AS MANY PROBLEMS AS I HAD WITH THIS ONE. *JB

Service Brakes, Hydraulic › Pedals and LinkagesCrash
Filed Mar 13, 2003177,821 milesIL

THE PEDAL POSITIONS AND DRIVERS FOOT ROOM ON MY 1997 CHEVROLET ASTRO CONTRIBUTED TO AN ACCIDENT. I WAS TURNING LEFT INTO A DRIVEWAY WHICH I COULD SEE WAS ICED OVER. I WAS DRIVING LESS THAN 5 MPH AND BRAKING WHEN I ENTERED THE DRIVEWAY AND FELT THE ANTI-LOCK BRAKES BEGIN TO FUNCTION. THE BRAKE PEDAL IMMEDIATELY DROPPED DOWN AND THE VAN NO LONGER DECELERATED. IN FACT THE VAN ACCELERATED THE HARDER I STOOD ON THE BRAKE PEDAL AT WHICH POINT I REALIZED MY RIGHT FOOT WAS PRESSING THE ACCELERATOR AS WELL AS THE BRAKE. AS I TRIED TO MOVE MY RIGHT FOOT FURTHER LEFT MY SIZE 12 RIGHT SHOE GOT TANGLED WITH MY SIZE 12 LEFT SHOE IN THE DRIVERS FOOT WELL. BY THE TIME I CORRECTLY POSITIONED MY FEET AND WAS ABLE TO PRESS EXCLUSIVELY ON THE VERY SMALL BRAKE PEDAL THE VAN CRASHED INTO THE GARAGE, PENETRATING THE DOOR AND COMING TO A STOP AS IT MET THE RESISTANCE OF THE VEHICLE PARKED IN THE GARAGE. IT HAPPENED SO FAST AT FIRST I FELT LIKE AN IDIOT FOR HAVING AN ACCIDENT UNTIL I ANALYZED THE CHAIN OF EVENTS. I DISCOVERED THE WAY I NORMALLY POSITION MY FEET, OUT STRETCHED IN THE FOOT WELL IS UNSAFE. I NOTICED WHEN I APPLY THE BRAKE WITH THE BALL OF MY RIGHT FOOT DURING NORMAL STOPS THE OVERALL WIDTH OF MY SHOE HOVERS OVER THE ACCELERATOR PEDAL. THIS IS NORMALLY OF NO CONSEQUENCE BECAUSE THE BRAKE PEDAL HITS BOTTOM ABOVE THE HEIGHT OF WHERE THE ACCELERATOR PEDAL RESTS DURING NON-ABS STOPS. HOWEVER WHEN THE PEDAL DROPS DOWN DURING ABS ASSIST THE FOOT ROOM IS TOO TIGHT. THIS REQUIRES ME TO REST MY L

Visibility › Windshield Wiper/Washer › Motor
Filed Mar 12, 2003MI

THE WINDSHIELD WIPERS ON MY CHEVY ASTRO VAN DOES NOT WORK EVERY SO OFTEN. I WILL BE DRIVING DOWN THE ROAD AND WANT TO USE THEM, AND THEY JUST DON'T WORK. TO GET THEM TO WORK, I HAVE TO PULL OFF THE SIDE OF THE ROAD, SHUT OFF MY VEHICLE AND TURN IT BACK ON. I COMPLAINED TO THE DEALERSHIP ABOUT THIS A COUPLE OF YEARS AGO AND THEY TOLD ME THAT UNLESS IT STOPS ALTOGETHER, THEY WOULD NOT BE ABLE TO LOCATE THE PROBLEM. WELL, NOW I HAVE 90,000 MILES ON THIS VAN AND IT'S A 5 1/2 YEAR OLD VEHICLE (1997). LAST WEEK 3/7/03, I RECEIVED A NOTICE OF THIS PROBLEM FROM CHEVY. CHEVY WILL FIX THIS PROBLEM IF THE VEHICLE HAS LESS THAN 70,000 MILES ON IT. THAT LEAVE ME OUT OF THE PICTURE. I DON'T THINK THAT IS RIGHT, CONSIDERING THAT I TRIED TO DO SOMETHING ABOUT IT YEARS AGO.*JB

Vehicle Speed Control › Accelerator Pedal
Filed Mar 7, 2003IN

THE VEHICLE HAS A PROBLEM WITH DEVELOPING A CONDITION WHERE THE THROTTLE PEDAL STICKS. HIGH PEDAL EFFORT IS REQUIRED TO OVER COME THIS CONDITION BUT THIS PRACTICE IS UNSAFE BECAUSE THE RESULT IS A RAPID ACCELERATION OR LURCH WHEN THE PEDAL BECOMES UNSTUCK . PROBLEM IS CHRONIC AS IT HAS TO BE ADDRESSED AT LEAST ANNUALLY BY CLEANING THE INTERNALS OF THROTTLE BODY. THE CLEANING IS SUCCESSFUL IN REMOVING THE PROBLEM INITIALLY, BUT THE CONDITION ALWAYS RECURS AFTER ABOUT A YEAR (10,000 MILES) OF DRIVING. ALTHOUGH CLEANING THE THROTTLE BODY ON A REGULAR BASIS IS A RECOMMENDED MAINTENANCE ITEM. *JB

Visibility › Windshield Wiper/Washer › Motor
Filed Mar 5, 200380,000 milesCA

WINDSHIELD WIPER STOPS IN VERTICAL POSITION WHEN IT WANTS TO, OCCASIONALLY DOES NOT STOP WHEN SWITCHED OFF, OPERATES AT REGULAR SPEED WHEN IN THE INTERMITTENT POSITIONS.*JB

Visibility › Windshield Wiper/Washer
Filed Mar 1, 2003NC

THE WINDSHIELD WIPERS ON MY 1997 CHEVROLET ASTRO VAN WORK INTERMITTENTLY. SOMETIMES THEY QUIT WORKING, SOMETIMES THEY WORK CONSTANTLY WHILE ON THE INTERMITTENT SETTING. THIS CAN BE DANGEROUS IF THEY QUIT WORKING WHILE DRIVING IN INCLEMENT WEATHER.*JB

Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices
Filed Feb 21, 200389,000 milesCA

THE ENGINE RACED AT FULL THROTTLE WHICH CAUSED THE VEHICLE NOT TO STOP WHEN THE BRAKES WERE APPLIED, THE DEALER STATED THE FUEL PRESSURE REGULATOR HAD MALFUNCTIONED. *JB

Fuel System, Gasoline
Filed Feb 17, 200390,000 milesCA

MY WIFE WAS DRIVING OUR 97 CHEVY ASTRO VAN ABOUT 40MPH WHEN SHE ATTEMPTED TO STOP. THE VAN WAS NOT STOPPING SO SHE PUSHED THE BRAKE PEDAL AS HARD AS SHE COULD. JUST AS IT WAS ABOUT TO STOP AT THE STOP SIGN IT LURCHED FORWARD INTO THE INTERSECTION. THE VAN CONTINUED THROUGH THE INTERSECTION AT A HIGH RATE OF SPEED (LUCKILY THERE WAS NO OTHER CARS COMING). SHE TRIED TO STOP AGAIN NOW NOTICING THAT THE ENGINE WAS RACING. SHE TURNED OFF THE CAR AND PUT IT INTO PARK. WE THEN HAD THE VAN TOWED TO THE DEALER WE BOUGHT IT AT. THEY LOOKED AT IT AND SAID THE FUEL PRESSURE REGULATOR WENT OUT AND WAS POURING RAW FUEL INTO THE MOTOR. IT WAS OCCURING AT SUCH A HIGH RATE THAT IT SUCKED A PART OF THE THROTTLE BODY INTO THE MOTOR. WE STILL DON'T HAVE OUR VAN BACK OR DO WE KNOW THE EXTENT OF THE DAMAGES (THEY HAVE TO PULL THE HEADS OFF TO FIND THE PART THAT GOT SUCKED IN). I AM GLAD I AM WRITING THIS JUST WORRYING ABOUT A FEW THOUSAND DOLLARS I AM OUT AND NOT TELLING YOU HOW MY WIFE AND TWO KIDS WERE KILLED. I CALLD GENERAL MOTORS TO COMPLAIN AND THEY MADE A CASE (#1-73278300) AND SAID THAT IF THEY GOT ENOUGH COMPLAINTS THIS COULD TURN INTO A RECALL AT WHICH TIME THEY WOULD REIMBURSE US. THE SERVICE MANAGER AT THE DEALER SAID HE HAS SEEN CASES IN WHICH PARTS WERE SUCKE INTO THE ENGINE 3 OR 4 TIMES. MY QUESTION IS HOW MANY PEOPLE NEED TO GET HURT OR KILLED FOR GM TO THINK THIS IS A SAFETY PROBLEM? MY FAMILY GOT LUCKY IN THAT THEY WERE JUST ON A RESIDENTIAL STREET, BUT AS YOU CAN SEE IT COULD HA

Engine and Engine Cooling › EngineFire
Filed Feb 13, 2003IN

*OHIO TRAFFIC CRASH REPORT* CONSUMER SMELLED SMOKE AND IMMEDIATELY PULLED TO THE SIDE. THE ENGINE HAD CAUGHT ON FIRE WHICH RESULTED IN DAMAGE TO THE WINDSHIELD AND ENGINE. *JG *JB

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Jan 24, 2003TX

UNABLE TO OPEN THE HATCHBACK FROM INSIDE OF VEHICLE DUE TO HATCHBACK NOT HAVING A RELEASE BUTTON. DEALER NOTIFIED. *TS..*AK

Tires › Sidewall
Filed Jan 4, 2003GA

SIDEWALL FAILURE. TWO TIRES WITHIN 2 MONTHS. TREAD DEPTH WORN TO (3 READINGS TAKEN ACROSS WIDTH OF TREAD) .220, .240, .240 TIRE DESCRIPTION FIRESTONE FR440 P225/70R15 100S M + 5 DOT HYUU 4FA S/N (??) 140 (THIS NUMBER IS MOLDED INTO ALL THREE REMAINING TIRES) MOUNTED ON 1997 CHEVROLET ASTROVAN 96,000 MILES THE FIRST TIRE THAT FAILED WAS LEFT IN PIECES ALL OVER FREEWAY. THE SECOND TIRE FAILED WHILE SITTING IN GARAGE. I ATTEMPTED REPAIR OF 2ND TIRE AND WAS TOLD SIDEWALL HAD DELAMINATED AND COULD NOT BE REPAIRED. I HAVE KEPT THIS TIRE FOR ANYONE TO LOOK AT WHO WISHES TO. I CAN GET POLICE REPORT CONFIRMING THAT I HAD TIRE FAILURE ON INTERSTATE BECAUSE I REQUIRED POLICE ASSISTANCE TO KEEP FROM BEING "RUN OVER" WHILE PUTTING ON SPARE TIRE. WILLIS CLARK E-MAIL [email protected]

Service Brakes, Hydraulic › Foundation Components
Filed Oct 9, 2002PA

THE CONSUMER HAS EXPERIENCED ONGOING PROBLEMS WITH THE BRAKING SYSTEM, PULSTATING BRAKES, FRONT ROTOR/GROOVED, SQUEAKING/SCREAMING NOISE, ALL HAVING BEEN DIAGNOSED AND BEING TOLD ON SOME OCCASIONS THAT THEY ARE FINE. AFTER THE CONSUMER HAD SEEN THE PASSENGER SIDE FRONT ROTOR, THE MECHANIC HAD SHOWN THE COMPARISON WITH THE AFTERMARKET ROTOR, THE DIFFERENCE IN QUALITY WAS IMMEDIATELY APPARENT THAT THE BACKGROUND IS AEROSPACE MACHINING/MANUFACTURING. AFTER A REPLACEMENT OF THE ROTORS, FRONT BRAKE PADS, SKIM MACHINE THE REAR BRAKE DRUMS/ADJUST THE ENTIRE SYSTEM, IT WAS TOLD TO THE CONSUMER BY THE OWNER OF THE SERVICE STATION THAT THERE HAS BEEN A RECALL ON THIS ROTOR DESIGN, SO THE CONSUMER DECIDED TO GO AHEAD W/THE WORK. THE PERFORMANCE OF THE BRAKING SYSTEM HAS RETURNED TO THE EXPERIENCE OF WHEN HE BOUGHT THE VEHICLE. THE CONSUMER IS SEEKING REIMBURSEMENT FROM THE DEALER. *SCC *DT

Visibility › Power Window Devices and Controls
Filed Sep 29, 2002CA

POWER WINDOWS HAVE FAILED 3 TIMES. MR

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 18, 2002AZ

MY MINI VAN ALWAYS STARTS SHAKING WHEN BRAKES ARE APPLIED I WENT THROUGH SIX TIME FIXING PROBLEM , I PUT NEW DISCS DRUMS SHOE PADS SHOCKS ALIGNMENT REBALANCE EVERYTHING WE COULD DO I'AM VERY DISAAPOINTED AT CHEVROLET FOR THEIR VEHICLE PERFORMANCE I EVEN PUT A NEW GEAR BOX, THE FUEL GAGE DOES'NT WORK THEY TOLD AT CROPPERS CHEVROLET IN NOGALES AZ.I NEED TO REPLACE THE FUEL PUMP THEY COULD NOT FIX THE GAGE I AM SO DISSAPOINTED I BOUGHT A TOYOTA AND AS SOON AS I CAN I'LL TRADE THIS VEHICLE . ONE THING I LEARNED IS GO WITH AN IMPORT VEHICLE.*AK

Electrical System
Filed Sep 11, 2002TN

ELECTRICAL SYSTEM IS FAILING. MODULE IS BURNING OUT, AND CAUSING ELECTRICAL SYSTEM TO STOP FUNCTIONING. THIS AUTO HAS BEEN IN REPAIR SHOP SEVERAL TIMES, AND EACH TIME NO ONE COULD FIGURE OUT WHERE THE SHORTHAPPENED SO IT COULD BE REPAIRED. CONSUMER IS AFRAID VEHICLE WILL CATCH ON FIRE AND BURN, JUST LIKE A VEHICLE OWNED BY A FRIEND. *AK

Parking Brake › Conventional
Filed Sep 9, 2002PA

WHEN VEHICLE IS IN PARK ON A HILL, COUPLE OF HOURS LATER VEHICLE WILL MOVE FOUR CAR LENGTHS. CAUSE UNKNOWNN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Seat Belts › Front › Buckle Assembly
Filed Sep 5, 2002MN

DRIVERS SEAT BELT BUCKLE ATTACHMENT HAS FAULTY WEBBING THAT WILL CAUSES BUCKLE TO PULL FREE. PLEASE DESCRIBE DETAILS.*JB

SuspensionCrash
Filed Aug 20, 2002CA

WHILE DRIVING AT 68MPH AND WITH NO WARNING VEHICLE STARTED TO VIBRATE, CAUSING IT TO ROLLOVER. DEALER NOTIFIED.*AK *DT

Power Train › Automatic Transmission
Filed Aug 18, 2002CA

AFTER DRIVING FOR 20-40 MINUTES, THE TRANSMISSION WILL SHIFT VERY HARD FROM FIRST TO SECOND GEAR. WE HAVE REPORTED THIS TO THE DEALER AND AM TOLD THAT IT WOULD COST $1800.00 + TO REPLACE THE TRANSMISSION. WE HAVE HAD 3 TRANSMISSION SHOPS LOOK AT THIS PROBLEM AND RUN DIAGNOSTICS AND TUNE UP ON THE TRANSMISSION. THE PROBLEM STILL EXISTS. WE HAVE BEEN DEALING WITH THIS AGGRAVATING SITUATION THE LAST TWO YEARS, SPOKEN WITH MANY PEOPLE IN THE REPAIR BUSINESS AND NO ONE SEEMS TO BE ABLE TO PINPOINT THE EXACT PROBLEM. THEY ONLY WANT TO "LOOK" AT THE PROBLEM AND COLLECT MORE MONEY, WHICH WE HAVE DONE ON 3 SEPERATE OCCASIONS. ALL TO NO AVAIL. PROBLEM STILL EXISTS.*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Aug 8, 2002NC

WINDSHIELD WIPERS WORK INTERMITTENTLY OR STOP DURING OPERATION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK CONSUMER WAS AFRAID OF RUNNING INTO THE BACK OF THE VEHICLE OR CRASHING INTO THE GAURD RAIL. IT WAS RAINING HEAVILY WHEN THE WINDSHIELD WIPERS JUST STOPPED. CONSUMER COULD ONLY SEE THE TAIL LIGHTS OF THE OTHER VEHICLE. *JG

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Aug 1, 2002CA

WHILE DRIVING AT ANY SPEED CATALYTIC CONVERTER WILL RATTLE MAKING A LOUD NOISE. DEALER NOTIFIED.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 23, 2002CA

VEHICLE CUT OFF WHILE DRIVING AT 45 MPH. VEHICLE TOWED TO A REPAIR SHOP. INFORMED CONSUMER OF A FUEL PUMP FAILURE. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Pedals and Linkages
Filed Jul 16, 2002WI

BRAKE PEDAL LOCKED UP, AND THEY WERE UNABLE TO PRESS DOWN ON BRAKE PEDAL. THIS COULD HAVE CAUSDE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AKI

Suspension › Front › Springs › Torsion Bar
Filed Jul 1, 2002NJ

WHILE DRIVING 65 MPH CONSUMER HEARD A LOUD POP FROM FRONT END, THEN, DRIVER'S SIDE DROPPED ONTO FRONT WHEEL. DEALER DETERMINED TORSION BAR HAD BROKEN.*AK

Unknown or Other
Filed Jun 19, 2002MN

I HAVE HAD A NUMBER OF PROBLEMS WITH THIS VEHICLE: BOTH THE LEFT AND RIGHT POWER WINDOR MOTORS; REPLACE THE KEY REMOTE, BOTH IDLER ARMS,FRONT BRAKE PAD AT 37,000 MILES, SERPENTIME BELT, POWER STEERING PUMP - REPLACED TWICE, HAD TO FIX OIL COOLER LINES TWICE, REPLACED DISTRIBUTOR/ROTOR; REPLACED LOWER GASKET DUE TO INTAKE MANIFOLD LEAK, AND FUEL PUMP MODUAL. ALL OF THIS WAS DONE BEFORE MY CAR HAD 57,000 MILES. THE DEALER HAS BEEN VERY FAIR AND REPAIRED AT LOW OR NOW COST. I HAVE HAD TWO TRIPS SHORTENED DUE TO BREAKDOWNS AND HAVE SPENT OVER $1,500 ON REPAIRS NOT COVERED UNDER WARRENTY OR BY THE DEALER. THIS IS IN ADDITION TO NORMAL MAINTENANCE (OIL AND FILTER,FOUR NEW TIRES,AND TRANSMISSION FLUID AND FILTER). I AM CONCERNED AS TO "WHAT IS NEXT" AND WHEN THE DEALER WHEN NO LONGER BE ABLE TO FIX THESE PROBLEMS AT LOW COST TO ME.*AK

Fuel System, Gasoline › Storage
Filed Jun 14, 2002KS

VEHICLE IS NOT GETTING ENOUGH GAS WHILE DRIVING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 7, 2002MO

VEHICLE KEEPS DYING ON ROAD. MECHANIC CANNOT FIND THE CAUSE. ALSO, SOMETIMES VEHICLE DOES NOT START AT ALL. CONSUMER CAN BE RIDING ALONG AND VEHICLE CUTS OFF, CAUSING CONSUMER TO SHIFT NEUTRAL OR DRIFT TO THE SIDE, AND GET IT RESTARTED.*AK

Service Brakes, Hydraulic › Fluid
Filed May 23, 2002CA

CONSUMER STATES THAT BRAKES ARE LEAKING FLUID WHILE DRIVING.*JB

Visibility › Windshield Wiper/Washer
Filed May 7, 2002WA

WITHOUT WARNING WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING.*AK DEALER STATES ALTHOUGH HE HAS SEEN A NUMBER OF SIMILAR CASES, THERE IS NO RECALL OR FACTORY / DEALER ASSISTANCE AVAILABLE. *TT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 30, 2002IL

WHEN T BRAKES WERE APPLIED PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 30, 2002IL

ANTI-LOCK BRAKE FAILURE. *AK

Suspension › Front
Filed Apr 30, 2002IL

WHILE DRIVING VEHICLE SUDDENLY PULLED TO THE LEFT, CAUSING DRIVER TO LOSE CONTROL OF VEHICLE. DEALER HAS INSPECTED VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Apr 22, 2002MN

WHEN PULLING OFF FROM A STOP THERE IS A DELAY IN ACCELERATION, THE GAS PEDAL WILL BE REALLY HARD TO PRESS THEN IT WILL UNEXPECTEDLY RELEASE, CAUSING VEHICLE TO JUMP FORWARD. CONSUMER FEELS THIS IS VERY DANGEROUS, AND CAN POSSIBLY HIT SOMEONE. *AK *YH

Vehicle Speed Control
Filed Apr 10, 2002AZ

VEHICLE SUDDENLY ACCELERATES BEYOD 60 MPH UNEXPECTEDLY. DEALER CALLS IT SAFETY PROBLEM, BUT WILL NOT WORK ON AN INTERMITTENT PROBLEM. *AK

Structure › Body › Door
Filed Apr 1, 2002OH

CONSUMER STATED WATER WAS LEAKING FROM THE REAR DOOR. (CONSUMER NO LONGER OWNS VEHICLE)*TT

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 30, 2002VA

UPON REMOVAL OF DEFECTIVE FUEL PUMP ASSY CONTAINED WITHIN THE GAS TANK THE FUEL PUMP GROUND WIRE HAD MELTED AND SHORTED TO THE POSITIVE LEAD TO THE FUEL GAUGE SENDER. IT SEEMS TO ME THAT IF THE WIRING INSIDE THE GAS TANK IS NOT HOUSED IN SOMETYPE OF PROTECTIVE ASSY TO PREVENT SUCH FAILURES IT WOULD NOT ONLY BE A FAULTY DESIGN BUT POSE A VERY SERIOUS SAFETY ISSUE. FORTUNATELY EXCESSIVE HEAT OR SPARKS DID NOT OCCUR DUE TO THIS FAILURE. HAD THERE BEEN ENOUGH HEAT OR SPARKING FROM THE SHORTED WIRING, MOST LIKELY THERE WOULD HAVE BEEN A RESULTING FIRE AND/OR EXPLOSION. I AM ALSO CONCERNED ON HOW SUCH FAILURES RESULTING IN A FIRE AND/OR EXPLOSION COULD EVER BE DETERMINED SINCE THE EVIDENCE OF POOR DESIGN WOULD MOST LIKELY BE DESTROYED BY FIRE AND/OR EXPLOSION. HAVE THERE BEEN MANY UNEXPLAINED FIRES OR EXPLOSIONS ON THIS MODEL VEHICLE? I DO HOPE SOMEONE WILL CONTACT ME ON THIS ISSUE!*AK

Steering › Hydraulic Power Assist System
Filed Mar 27, 2002PA

INTERMITTENTLY AT SLOW SPEEDS OR WHEN TURNING IN ANY DIRECTION AND APPLYING THE BRAKES, THE VEHICLE LOSES STEERING CONTROL AND BINDS UP. TWICE THE POWER STEERING PUMP WAS REPLACED. THE PROBLEM HAS EXSISTED FOR 6 MONTHS AND IS PROGRESSING. THE DEALER HAS BEEN NOTIFIED. NLM *TT

Power Train › Automatic Transmission
Filed Mar 23, 2002FL

THE TRANSMISSION WAS REPLACED DUE TO IT MISSING 1ST AND GOING RIGHT INTO 2ND GEAR.FRONT END OF VEHICLE SHAKES AT 40 MPH. HAD TIRES REPLACED AND ALIGNMENT DONE. INTERIOR LIGHT STAY S ON UNLESS MANUAL OVERRIDE IS TURNED OFF.BRAKES MAKE NOISES WHEN YOU COME TO A STOP OR YOU ARE STOPPING SLOWLY. ENGINE LIGHT COMES ON ALL THE TIME BROUGHT TO MECHANIC EVERY TIME TO GET ANALYZED.

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Mar 20, 2002GA

MY WIFE AND DAUGHTER WERE IN THE VEHICLE. MY WIFE WAS DRIVING. SUDDENLY, THE ACCELERATOR STUCK IN AN OPEN POSITION. CLOSE TO HOME AND UNCERTAIN WHAT TO DO, MY WIFE WAS ABLE TO GET IN OUR DRIVEWAY AT HOME. THE NEW REAR BRAKES INSTALLED A WEEK BEFORE WERE RUINED. I HAD MECHANIC REPLACE THEM AND A REAR BRAKE CYLINDER ALSO. THE STRESS APPARENTLY CAUSED THE CYLINDER TO START LEAKING. MY MECHANIC ALSO INVESTIGATED THE THROTTLE PROBLEM. A FACTORY WIRING HARNESS STRAP HAD BROKEN AND FLIPPED AROUND INTO THE THROTTLE LINKAGE. FORTUNATELY, NO ONE WAS INJURED. WE LIVE IN A RURAL AREA AND TRAFFIC WAS NOT VERY HEAVY. MY ENGINE ON THE OTHER HAND IS NOT SO FORTUNATE. IT SEEMS THAT IT RAN AT TOO HIGH AN RPM FOR TOO LONG. IT HAS DEVELOPED A SEVERE ENGINE KNOCK. GM DOES NOT SEEM VERY INTERESTED IN HEARING ABOUT MY SAFETY CONCERNS AND APPEAL FOR REPAIR COMPENSATION.*AK

Vehicle Speed Control
Filed Mar 10, 2002GA

THROTTLE FREEZES. MUST PRESS EXTREMELY HARD TO MOVE. CAUSES VEHICLE TO JUMP. ESTIMATED COST TO REPAIR $700 + LABOR COST.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 22, 2002NY

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission
Filed Feb 13, 2002PA

AFTER LEAVING A 4-LANE INTERSTATE SECTION OF HIGHWAY 19 IN WEST VIRGINIA, AND ARRIVING ONTO A SECTION WITH STOPLIGHTS, THE DRIVER NOTICED A CLUNKING NOISE WHILE THE TRANSMISSION WAS SHIFTING FROM 1ST TO 2ND. THIS OCCURRED AT MULTIPLE LIGHTS. DURING THE OCCURENCE, THE VAN WOULD ALSO LURCH DURING THE SHIFT. WE STOPPED AT A REST AREA, AND AFTER ALLOWING THE VAN TO SIT FOR ABOUT 20 MINUTES, WE RESTARTED. THE PROBLEM WAS NOT APPARENT WHEN WE LEFT THE REST AREA, BUT ABOUT 2 MILES DOWN THE ROAD, THE "SERVICE ENGINE" LIGHT CAME ON. WE DROVE TO THE NEAREST MAJOR CITY TO FIND A DEALER TO LOOK AT THE PROBLEM. ONCE WE FOUND AN OPEN DEALER WHO COULD DOWNLOAD THE DIAGNOSTICS, HE INFORMED US THAT THE CODE INDICATED TRANSMISSION SLIPPAGE. HE RESET THE CODE, AND THE VAN SHIFTED FINE. WE CONTINUED TO OUR DESTINATION WITHOUT PROBLEMS, AND TOOK THE VAN TO A DEALER THE FOLLOWING DAY. THEY STUDIED THE VAN, AND DETERMINED THAT THE VALVE BODY HAD FAILED, JUST OUT OF WARRANTY, OF COURSE. WE SPENT $1100+ TO HAVE THE VALVE BODY REPAIRED.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 29, 2002CT

ROTORS RUSTED FROM BRAKE HUB. WHEN CONSUMER WAS TRAVELING ON HIGHWAY VEHICLE VEERED INTO ANOTHER OF TRAFFIC LANE. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Jan 24, 2002TN

WINDSHIELD WIPERS INTERMITTENTLY BECOME INOPERABLE DUE A MALFUNCTION WITHIN WINDSHIELD WIPER MOTOR, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Visibility › Windshield Wiper/Washer
Filed Dec 5, 2001KY

BOTH WINDSHIELD WIPERS FAIL TO OPERATE INTERMITTENTLY, RESULTING IN REDUCED VISIBILITY DURING INCLEMENT WEATHER. DEALERSHIP HAS YET TO EXAMINE VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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