Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
THE VAN WENT FROM 60 MPH TO 85MPH ALL BY ITSELF AS IF CRUISE WAS ON BUT IT WASNT THE THROTTLE JUST BROKE NO WARNING NO NOTHING THE ENGINE IDLED SO HIGH THE BRAKES WOULDNT WORK IT TOOK 10 MIN TO GET THIS THING TO STOP MY BRAKE WAS PUSHED TO THE FLOOR AND I WAS STILL GOING 45 MPH IT WAS LUCKY I WAS NOT IN A RESIDENTIAL AREA WITH TRAFFIC SIGNALS IT WAS ALSO LUCKY MY 2 SMALL CHILDREN WERE NOT IN THE VEHICLE PLEASE LOOK INTO THIS COMPLAIN IMMEDIATELY. *AK
POWER STEERING PUMP SHAFT BREAKS WITHOUT ANY INDICATION THAT A MALFUNCTION HAS OCCURRED WHICH RESULTS IN LOSS OF POWER STEERING AND BRAKE CONTROL. *AK
WHILE VEHICLE WAS BEING DRIVEN FUEL PUMP MALFUNCTIONED, CAUSING VEHICLE TO COMPLETELY SHUTDOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
POWER BOOST HAS GONE OUT 3 TIMES. POWER STEERING AND POWER BRAKES MALFUNCTIONED. *AK
CONSUMER'S SLIDING DOOR GOT STUCK. THEN AFTER SHE GOT IT OPENED, COULD NOT OPEN IT AGAIN. *AK
I CONTACTED CHEVROLET AND THEY SAID THAT THEY HAD RECALLED 1995 AND 1996 MODELS FOR THIS PROBLEM. I KNOW OF TWO OTHER VANS THAT ARE THE SAME MODEL AS MINE, AND THEY ARE HAVING PROBLEMS WITH THEIR WIPERS ALSO. I BELIEVE THIS IS A MANUFACTURING DEFECT. THIS IS A SAFETY PROBLEM BECAUSE YOU DON'T KNOW WHEN THESE WIPERS WILL STOP!*AK
SWITCH FOR REAR AC/HEAT BURNED AND SMOKED WHEN I TURNED IT ON. PREMIER MOTOR COACH INSTALLED IT. THIS IS THE SECOND FAILURE IN THIS VEHICLE. LAST SUMMER, IT DIDN'T BLOW ANY AIR. I SPOKE WITH PREMEIR AS THE LATEST MOTOR LASTED 13000 MILES. HAD I PUT THE HEAT ON AND LEFT THE CAR, A FIRE WOULD HAVE STARTED. I WOULD LIKE TO KNOW WHERE ELSE I CAN TURN TO. PREMIER COULD CARE LESS. THEY ARE LOCATED AT 205 COMPLEX DR, LAKELAND FLORIDA 33801. THEY OBVIOUSLY HAVE A DEFECTIVE PRODUCT AND DO NOT BACK IT UP FOR SAFETY. MY CAR WAS SMOKING AND BURNING UNTIL I TURNED THE SWITCH OFF. I CAN NOT USE IT UNTIL IT IS REPLACE, AT MY EXPENSE, NOT PREMIER. I AM FURIOUS THAT MY FAMILY AND I WERE SUBJECTED TO A DANGEROUS PRODUCT. PREMEIR MOTOR COACH STATES THEY HAVE NEVER HAD ANY FAILURE AND BLAME THE DEALER. THE DEALER HAS BEEN FAIR. I WOULD LIKE TO ALSO ISSUE A CONSUMER COMPLAINT WITH ALL NECESSARY AGENCIES. ANY SUGGESTIONS. I DO BELIEVE THIS PRODUCT WOULD HAVE STARTED A VERY DANGEROUS SITUATION. PLEASE HELP ME AND OTHER. *AK
WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE LOST FIRST GEAR THEN FOURTH GEAR WAS LOST. *AK FINALLY THE REVERSE GEAR FAILED. *YH
WHILE DRIVING ABOUT 70 MPH ENGINE WAS MAKING NOISE. POWER STEERING AND POWER BRAKES WERE AFFECTED.TECHNICIAN SAID THAT PROBLEM WAS WITH IDLER PULLEY AND TENSION PULLEY.*AK AFTER EXPLOSION LIKE SOUND UNDER THE HOOD, THE TENSIONER PULLEY DISINTEGRATED CAUSING LOSS OF POWER STEERING AND POWER BRAKES. *YH
EVERY THOUSAND MILES, SERVICE LIGHT COMES ON AND VEHICLE RUNS VERY ROUGH, JETS HAVE BEEN CLEANED 4 TIMES ON THE ENGINE. DEALER WAS BLAMING IT ON CHEVRON GAS. CHEVRON HAS SENT A LETTER STATING IT WAS THE POPPET VALVE. DELAER CHANGED ALL 6 POPPET VALVES AND CLEANED THE FUEL INTAKE SYSTEM, AND IT WORKED FOR 5 MONTHS. PROBLEM HAS COME UP AGAIN. *SLC
ADDITONAL FAILURE DATES / MI: 8-11-99 @20544 MI., 12-2-99 @ 21932 MI., 6-30-00 @24992MI, 10-13-00 @26737 MI., AS YOU CAN SEE THE PROBLEM REPETES AT ABOUT EVERY 2000 - 2500 MILES. CHEVY SAYS ITS A PROBLEM WITH THE GAS BLENDS IN CA & NY ONLY? IF THIS IS TRUE THEN WHY ARE THEY NOT HAVING PROBLEMS WITH ALL OF THERE ENGINES? THE INJECTION PORTS ARE DEFECTIVE AND THEY REFUSE TO FIX REPALCE THEM. INSTEAD THEY BRING THE VAN IN FOR A "INJECTOR CLEANING" PER CHEVY BULLETIN. THE ENGINE RUNS SO ROUGH IT SHAKES THE WHOLE VAN! THE FUEL INJECTOR DESIGN IS DEFECTIVE AND NEEDS TO BE FIXED/RECALLED!
VEHICLE WAS INVOLVED IN ACCIDENT IN WHICH AIR BAGS EXPERIENCED NO DEPLOYMENT, 2 PEOPLE WERE INJURED DUE TO THE AIRBAGS NOT WORKING PROPERLY. *SLC
NO SUMMARY LISTED FRO ABOVE VEHICLE. *AK
CONSUMER WENT TO CHECK WHY THE ENGINE LIGHT CAME ON, MECHANICS REPORTED THAT THE WIRING UNDERNEATH THE DRIVERS SIDE WAS ENTANGLED. *SLC
VERY FAST IDLE, INTRMITTENT, WILL ACCELLERATE VEHICLE BEYOND 60 MPH WITH NO GAS PEDAL. CARRIED VEHICLE DATA RECORDER FOR 3 WEEKS, RECORDED 4 EVENTS. DEALER CLAIMS NORMAL FAST IDLE DURING DECELERATION AS EMISSION FEATURE. MY QUESTION, ACCEL BEYOND 60MPH WITH NO PEDAL IS NOT EMISSION CONTROL, IT IS UN-SAFE. IT REQUIRES BRAKES TO MAINTAIN 50MPH ON FLAT GROUND WHEN THE INTERMITTENT PROBLEM KICKS IN. I HAVE HAD 3 YEARS OF DEALER EXCUSES, AS THEY DO NOT WANT TO SPEND THE MONEY TO FIX EVEN UNDER EXTENDED 100.000 MILE WARANTY. THEY CLAIM TO NOT KNOW WHAT TO DO AS THERE IS NO ENGINE CHECK LIGHT OR STORED CODES. THIS HAS CAUSED SEVERAL DRIVING CONCERN INCIDENTS AND 2 VERY CLOSE CALLS WHEN IT DECIDES TO KICK IN.*AK
POWER STEERING FAILED WHILE DRIVING 5 MPH AND THEN THE POWER BRAKES DID NOT WORK. CAR WAS TOWED TO DEALER. DEALER REPORTED POWER STEERING PUMP WENT AND OFFERED 50% ASSISTANCE PROGRAM TO PAY FOR THE REPAIR. DEALER ALSO ADVISED THAT THE ALIGNMENT WAS SEVERELY OUT AND WOULD ALSO NEED TO REPLACE ALL FOUR TIRES. WHEN DEALER WENT TO DO ALIGNMENT, HE NOW INFORMS US THAT THE STEERING COMPONENTS ARE BAD: PITMAN ARM, 2 INNER TIE RODS, AND 2 IDLER ARMS. DEALER CLAIMS THIS IS DUE TO LACK OF MAINTENANCE, I.E. GREASING. THIS IS THE SECOND ALIGNMENT WE HAVE HAD TO HAVE DONE ON THIS VAN (4/98 FIRST ALIGNMENT AND REPLACED FOUR TIRES AT THAT TIME ALSO. HAD THE VAN FOR 11 MONTHS??) WE FEEL THAT STEERING COMPONENTS HAVE BEEN DEFECTIVE FROM THE BEGINNING THUS REQUIRING TWO ALIGNMENTS AND TWO NEW SETS OF TIRES IN 40 MONTHS. I CALLED GM CHEVROLET CUSTOMER SERVICE 1-800-222-1020 AND THEY REPORT NO RECURRING PROBLEMS WITH THE POWER STEERING PUMP. I WILL CALL ABOUT STEERING COMPONENTS. *AK
I AM WRITING THIS LETTER BECAUSE CHEVROLET AND GENERAL MOTORS ARE PRODUCING VEHICLES THAT HAVE MECHANICAL DEFECTS THAT ARE LIFE THREATENING AND ARE COVERING UP THE PROBLEM. THE BASIC PROBLEM IS WITH THE BRAKES OF THE CHEVROLET ASTRO VAN. SHORTLY AFTER I PURCHASED THE VAN I NOTICED THE VAN BEGAN PULLING OR STEERING OFF TO THE LEFT UPON BRAKING. IT WAS VERY SLIGHT AT FIRST BUT AS TIME WENT ON THE PROBLEM BECAME MORE ACUTE. I TOOK THE VAN INTO THE DEALER FOR SERVICE BECAUSE OF THE PULLING WHEN BREAKING PROBLEM. (LITTLE DID I KNOW THEN THAT THIS WOULD BE A LONG SUCCESSION OF VISITS FOR THE SAME PROBLEM.) WHEN I EXPLAINED THE PROBLEM WITH THE VAN PULLING WHEN BREAKING, ONE OF THE WRITERS BEHIND THE DESK STATED THAT THOSE VANS HAVE A HISTORY OF PULLING AND THERE WERE A LOT OF THINGS THEY COULD DO TO ELEVATE THE PROBLEM. SINCE THEN I HAVE HAD THE VAN IN AT LEAST 7 TIMES (CONFIRMED DEALER RECEIPTS) FOR THE PULLING PROBLEM. THE REASON I AM NOT COMPLETELY SURE IS BECAUSE THE DEALER DID NOT ALWAYS INCLUDE THE PULLING PROBLEM AS ONE OF THE PROBLEMS THEY WORKED ON. THE DEALER KEPT REASSURING ME THAT THERE WERE ADDITIONAL TECH NOTICES THEY COULD EMPLOY TO FIX THE PROBLEM. HOWEVER, THE LAST TIME I TOOK THE VAN IN FOR THE PROBLEM THEY TOLD ME THE DID ALL THEY COULD DO. I THEN CALLED THE GM CUSTOMER SUPPORT LINE TO REPORT THE PROBLEM. THE PERSON IN TURN THEN CALLED THE DEALER TO VERIFY THE PROBLEM. THE DEALER DID VERIFY THE PROBLEM BUT THEN TOLD THE PERSON ON THE CUSTOMER SUPPORT LINE THAT
AUTOMATIC TRANSMISSION ROUGHLY SHIFTS BETWEEN 1ST AND 2ND GEAR. DEALER REPLACED TRANSMISSION AT COST OF $1823.99. *AK
TRANSMISSION REPLACED 3 TIMES. TRANSMISSION WOULD KEEP VEHICLE FROM GOING INTO REVERSE OR START SLIPPING INTO DIFFERENT GEARS. DEALER HAS REBUILD THE TRANSMISSION EACH TIME. THE PARTS COULD BE DEFECTIVE. *AK
HASN'T BEEN ANYTHING MORE THAN A NUISIANCE SO FAR, BUT WE BELIEVE IT COULD BE A SAFETY ISSUE. THE GAS PEDAL STICKS, ESPECIALLY RIGHT AFTER STARTING THE ENGINE. STARTING OFF IN A CONTROLLABLE MANNER IS ALMOST IMPOSSIBLE. RELIABLE CHEVROLET IN TULSA REPLACED THE THROTTLE BODY ASSEMBLY ONCE UNDER WARRANTY AT ABOUT 40,000 MILES, AND NOW THE PROBLEM IS STARTING AGAIN. AS THE PROBLEM GETS WORSE, IT STARTS TO HAPPEN MORE OFTEN, I.E. EVEN AFTER THE VAN HAS BEEN RUNNING FOR A WHILE INSTEAD OF JUST AFTER STARTING. THE GAS PEDAL JUST STICKS WHEN THE THROTTLE IS CLOSED. IT TAKES QUITE A BIT OF PRESSURE TO UNSTICK IT, AND WHEN IT FINALLY MOVES, IT OPENS THE THROTTLE MORE THAN INTENDED, AND THE VAN STARTS OFF IN LEAPS AND SPURTS INSTEAD OF GRADUALLY AND GRACEFULLY.
WHILE BACKING OUT OF PARKING SPACE & WAS TRYING TO TURN STEERING WHEEL AND POWER MODULE WENT OUT. WAS DEPRESSING BRAKE PEDAL & VEHICLE HAD NO BRAKES. VEHICLE TOWED TO DEALER. WAS INFORMED BY MECHANIC THAT STERRING & ABS BRAKES WERE CONNECTED TO ONE ANOTHER. WHEN ONE FAILED, BOTH OF THEM WERE OUT.*AK
CHEVROLET DOESN'T CARE ABOUT USING CHEAP PARTS- AFTER WARRANTY THEY SAY TRADE IT IN .NUMEROUS THINGS WRONG WITH VAN AND HAVE TALKED TO CHEVROLET MANY TIMES. CAN'T USE BACK DOOR OF VAN, RUN OUT OF GAS, KNOBS FALL OF INTERIOR DEVICES, ASKED CHEVY TO HELP SINCE 37,000 AND PROBLEMS STILL HAPPENING AS I GO, CAN'T AFFORD TO FIX AND CAN'T AFFORD TO TRADE. ANOTHER NICE SHOVE IT JOB BY CHEVROLET THEY DON'T STAND BY THEIR PRDUCT AND THEIR PRODUCT IS NOT SAFE PLEASE RESPOND. *AK
1ST PROBLEM: WHEN TRANSMISSION GETS HOT- PARTICULARLY AFTER IF DRIVEN IN LOW GEAR .ENGINE CHECK LIGHT COMES ON AND TRANSMISSION SLAMS FROM 1ST GEAR INTO 2ND GEAR, THEN FROM 2ND GEAR INTO 3RD GEAR. FEELS LIKE VEHICLE HAS BEEN HIT FROM THE REAR. PROBLEM STOPS WHEN VEHICLE COOLS DOWN. DEALER SAYS ONLY FIX IS TO REPLACE TRANSMISSION. HAS SEEN MANY OTHER ASTROS WITH SAME PROBLEM. 2ND PROBLEM: SINCE FILING ORGINAL COMPLAINT # 516354 HAVE GONE TO BINDING ARBITRATION WITH CHEVROLET. CHEVROLET ADMITTED TO DEFECTIVE FUEL TANK THAT CAUSES IT TO MOVE. ARBITRATOR ORDER CHEVROLET TO FIX. CHEVROLET REFUSED BECAUSE IT WILL REQUIRE REDESIGN OF FUEL TANK. ARBITRATOR HAS NO POWER TO ORDER REDESIGN. *AK
I AM TOLD BY THE LOCAL DEALER THAT THE TRANSMISSIONS IN THE ASTROS ARE BEING REPLACED ALMOST ON A DAILY BASIS. I WAS TOLD BY THE DEALER THAT IT IS "POOR ENGINEERING" THAT IS WHY THEY HAVE CHANGED THE TRANSMISSION IN THE 2000 MODELS. I WOULD LIKE TO KNOW HOW MANY COMPLAINTS YOU HAVE HAD ON THE TRANSMISSIONS AND AT WHAT POINT IN TIME DO THEY MAKE A RECALL. PLEASE FEEL FREE TO CONTACT ME. THE CHEVY CUSTOMER SERVICE LINE COULD NOT HELP ME AT ALL!!!!!
OCCURANCE 1) ENGINE STOPPED WITHOUT WARNING WHILE APPROCAHING AN INTERSECTION. THE RESULTING LOSS OF POWER CAUSED A SEVERE CONTROL PROBLEM WITH THE VAN. THE REASON FOR THE FAILURE WAS THE FUEL GUAGE READ 3/4 AND THE VAN RAN OUT OF FUEL. OCCURANCE 2) THE FUEL GUAGE HAS TOTALLY STOPPED FUNCTIONING, AFTER TOPPING OFF AND PROCEEDING ONTO HIGHWAY I DROVE FOR 1/2 HOUR AT 65, A SUDDEN SLAM OCCURED 2 OR THREE TIMES, APPEARED TO BE THE ENGINE CUTTING IN AND OUT, SLOWED TO 55 AND CONTINUED FOR 150 MILES WITHOUT FURTHER INCIDENT. OCCURANCE 3) VEHICLE HAS NO FUEL GUAGE, I AM TOLD IT'S OUT OF WARRANTY, EVEN IF FULL THE VEHICLE SEEM TO LOOSE CONTROL MOMENTARALLY, AS IF TO LOOSE POWER.
UPON MA STATE INSPECTION THE 2 FRONT IDLER ARMS WERE FOUND TO BE COMPLETELY GONE "TYPICAL OF BLAZERS AND ASTROS" THEY SAID. INDEPENDANT GARAGE FOUND THAT THE ARMS WERE EXTREMELY WORN FOR THIS MILAGE. ALSO THE FRONT DISK ROTORS ARE WORN PAST THE POINT OF SAFTY, AND A DETERATION OF THE COOLING AND SUPPORT FINS IS NOTED, THIS SEEMS ODD AS THE ROTOR PADS SHOW TYPICAL AND EVEN WEAR FOR THE MILAGE. THE ROTORS ARE EVENLY WORN, BUT EXCESSIVLY DEEP CUT. AT 15000 MILES THE PEDAL WENT COMPLETELY TO THE FLOOR AT A STOP SIGN, OK ON SECOND PUMP, NEVER OCCURED AGAIN. I HAVE HEARD OF THIS AND I AM ALWAYS CAUTIOUS. BREAKS SOMETIMES ACT ODDLY BUT WORK OK. I STILL FEEL GREAT ABOUT CHEV VANS THOUGH MY ARM REST FELL OFF ?
VEHICLE IS LEAKING ANTI FREEZE BETWEEN THE HEAD GASKET AND THE ENGINE DUE TO DEFECTIVE CASTING.*AK TIRES WERE SHOWING HEAL AND TOE WEARING. DEALER OFFERED TO PRORATED TIRES BUT CUSTOMER DECLINED. *YH
FAST ENGINE IDLE, INTERMITTANT, HIGH AMBIENT TEMP. NO "CHK ENG" OR "STORED CODES" VAN WILL INTERMITTANTLY ACCELLERATE TO 45 TO 62 MPH WITH NO PEDAL. SEVERAL NEAR ACCIDENTS. FREQUENTLY MUST USE BRAKES OR LOW GEAR TO HOLD 45-55 MPH DEALERS MAKE EXCUSE OVER WARRANTY WHILE ADMITING IT IS A SAFETY PROBLEM, BUT NO REAL INTEREST FROM SEVERAL LEVELS OF MGMT. 3 YR PROBLEM, DEALER SERV HAS ONLY SEEN MALFUNCTION ONCE WITH COMPUTER TOOL PLUGED IN BUT SAID "NO PROBLEM INDICATED" WHILE SEEING THE FAST IDLE. CAN I GET AN INCIDENT NUMBER TO TAKE TO THE DEALER?
WAS COMING TO A STOP LIGHT & STARTED TO APPLY BRAKES, AND BRAKE PEDAL WENT TO THE FLOOR. HAD NO BRAKES. DID NOT HIT ANYTHING. HAD VEHICLE TOWED TO DEALER. MECHANIC INDICATED THAT EGR VALVE WAS OPENED DUE TO CARBON BUILT UP. BRAKE PROBLEM COULD BE REPAIRED, BUT COULD ALSO REAPPEAR.*AK
AS YOU CAN SEE, I HAVE HAD NUMEROUS PROBLEMS WITH THIS VAN. THE DEALER NOR CHEVROLET HAVE OFFERED ANY ASSISTANCE SAYING THAT AFTER 36,000 MILES THEY ARE NOT RESPONSIBLE. OBVIOUSLY, THERE IS SOMETHING WRONG WITH THIS CAR. I AM A SINGLE MOM AND I CANNOT PAY MY CAR PAYMENT PLUS REPAIRS EVERY MONTH. I CANNOT TRADE IT IN BECAUSE I OWE TOO MUCH ON IT. IF I TURN IT IN, I DO NOT HAVE CREDIT TO BUY ANOTHER CAR. CAN YOU ASSIST ME IN ANY WAY? NO SAFETY DEFECT LISTED. *AK
WHILE TRAVELING AT 20 MPH AND DEPRESSING BRAKE PEDAL, VEHICLE WENT INTO EXTENDED STOPPING DISTANCE AND LOST CONTROL. PLEASE PROVIDE FURTHER INFORMARTION. *AK
ENGINE HAS BEEN CUTTING OFF EXCESSIVELY, CAUSING A LOSS OF POWER STEERING AND POWER BRAKES. DEALER CAN'T FIND THE PROBLEM. *AK
WHEN COMING TO A COMPLETE STOP RIGHT FRONT WHEELS MAKE A VERY LOUD NOISE. ALSO, VEHICLE SEVERELY PULLS TO THE RIGHT. CAUSE UNKNOWN. *AK
INTERMITTENTLY VEHICLE WILL LOSE POWER AND STOP IN TRAFFIC. DEALER CANNOT DETERMINE CAUSE. ALSO, CONSUMER NOTICED A WHITE PASTY FUNGUS GROWING WHICH IS EATING THROUGH THE METAL AND CARPET.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
DRIVING ON THE HIGHWAY WHILE RAINING WINDSHIELD WIPERS STOPPED WORKING. CONTACTED DEALER. THEY WORK PERIODICALLY NOW.*AK
WHILE TRAVELING AT HIGHWAY SPEED OF 60 MPH OR MORE VEHICLE LURCHED FORWARD TWICE. ALSO, FUEL GAUGE MOVED FROM FULL TO EMTPY AND CONTINUED TO MOVE BACK AND FORTH. VEHICLE TAKEN TO DEALER, AND INFORMED CONSUMER THAT THE FUEL TANK SENDER UNIT HAS MELTED DOWN, AND COULD HAVE STARTED A FIRE IN THE TANK. *AK
TRANSMISSION FAILED. *AK
CONSUMER WAS TRAVELING FIVE MPH ON A SIDE STREET AND BRAKES AND POWER STEERING COMPLETLY STOPPED. NO PRIOR WARNING AT ALL. CONSUMER STATED THAT HE HAD JUST GOT BACK FROM A TRAVELING TRIP EIGHT HUNDRED MILES. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
STEERING & BRAKES WENT OUT AT THE SAME TIME. THEY ARE BOTH ASSISTED BY THE POWER STEERING PUMP. *AK
DRIVER'S SIDE POWER WINDOW MOTOR FAILED. DRIVER COULD NOT ROLL DOWN OR UP THE WINDOW. *AK *ML
IN OCT. 1997 WHEN STARTING TO DRIVE TRANSMISSION SLIPS, FEELS LIKE VAN HAS BEEN HIT FROM BEHIND. DEALER REPLACED VALVE BODY,DUE TO A KNOWN PRODUCT PROBLEM.VAN ONCE AGAIN HAD SAME TROBLE IN MAY 2000, DEALER CHANGED VALVE BODY, ALSO STATEDE BECAUSED OF A KNOWN PRODUCT CONCERN. BUT TJIS TIME I HAD TO PAY $672.06. THEIR CUSTOMER SERVICE WAS OF NO HELP. EVEN THOUGH THEIR MECHANIC STATED THAT GM HAD SAID TO REPLOACE THE VALVE BODY THE SECOND TIME WITH A NEW DESIGN, SINCE THE FIRST REPLACEMENT WAS DEFECTIVE. *AK
WINDSHIELD WIPERS WORK INTERMITTENTLY OR NOT AT ALL. DEALER/MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S RECALL. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
SEAT ON THE DRIVER'S SIDE BROKE AWAY FROM FRAME. THIS CAUSED THE SEAT TO ROCK BACK AND FORTH. DEALER WAS NOTIFIED ABOUT THE PROBLEM. PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
UPON DRIVING OUT OF A PARKING LOT, THERE WAS NO BRAKING OR STEERING ABLILITY. DRIVER HAD NO CONTROL OF THE VAN AND COULD HARDLY STOP. DEALERSHIP HAS BEEN NOTIFIED ABOUT THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURHTER INFORMATION. *AK
AFTER DRIVING AT HIGHWAY SPEED AND COMING TO A STOP THERE IS A LOUD BANG AND THE VEHICLE JERKS AT THE UPSHIFT FROM FIRST TO SECOND GEAR. IT FEELS AS IF THE VEHICLE HAS BEEN HIT FROM BEHIND. CHECK OUT BY TRANSMISSION SHOP INDICATES NO PROBLEM. *AK
AFTER COMING TO A COMPLETE STOP THEN ACCELERATING, TRANSMISSION SHIFTS ABRUPTLY FROM 1ST TO 2ND GEAR. TSB'S POSTED BY GM ON THE TRANSMISSION MODEL 4L60-E. THIS TRANSMISSION IS USED IN SEVERAL MODEL TRUCKS/VANS/SUV'S. YOUR SITE AND OTHER WEB SITES POST COMPLAINTS ON THIS UNIT FROM VARIOUS TRUCK OWNERS, WITH THE SAME PROBLEM. GM REFUSES TO PARTICIPATE IN REPAIRING THESE TRANSMISSIONS. OWNERS MUST PAY FOR REPAIRS/TRANSMISSION REPLACEMENTS. IF TRANSMISSION WERE TO SUDDENLY GO OUT WHILE ACCLERATING, VEHICLE WOULD LOSE ALL POWER AND COULD NOT AVOID BEING STRUCK BY ANOTHER VEHICLE, POTENTIALLY CAUSING INJURY AND/OR DEATH OF VAN OCCUPANTS.*AK
WHILE DRIVING ABOUT 40 MPH STRUCK ANOTHER VEHICLE IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK *ML
WHEN VAN HAS BEEN DRIVEN MORE THAN 15 MILES, AUTOSHIFTING FROM 'SECOND' TO 'THIRD' GEAR IS SO ROUGH IT FEELS LIKE THE VAN HAS BEEN HIT FROM THE BACK BY ANOTHER VEHICLE. WHEN SHIFTING FROM 'THIRD' TO 'FOURTH' GEAR THERE IS ALSO A ROUGH SHIFTING BUT NOT AS VIOLENT AS THE PRIOR SHIFTING.*AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Chevrolet Astro → · Every Astro year → · How the figures are calculated →