POWER WINDOWS IN DRIVER'S AND FRONT PASSENGER'S DOORS HAVE FAILED ON SEPARATE OCCASIONS. DEALERSHIP HAS MADE REPAIRS FOR BOTH INCIDENTS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
1997 Chevrolet Astro complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
WINDSHIELD WIPERS COME ON INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. *AK *YH
PLEASE SEND ME FRONTAL IMPACT STATS AND SIDE IMPACT STATS IF AVAILABLE--HOW DOES THIS CAR RATE????NO AFETY DEFECT LISTED. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
BRAKES AND STEERING FAILED SIMULTANEOUSLY, RESULTING IN A CRASH. GMC KNOWS ABOUT THE PROBLEM AND WILL NOT FIX IT UNTIL ENOUGH PEOPLE DIE. MY FAMILY WAS ALMOST KILLED. ANYONE WHO HAS HAD A FAMILY MEMBER HURT OR KILLED IN A GM VAN SHOULD SUE GMC. *AK
THE WINDSHIELD WIPERS MALFUNCTIONED.
UPON APPLYING THE BRAKES, WITHOUT NOTICE WARNING OR INDICATION, BRAKES COMPLETELY FAILED. THE POWER STEERING QUIT WORKING AT THE SAME TIME.
RECALL #01V123000/ MANUFACTURER'S RECALL 00V023000; GOT RECALL AND TOOK VEHICLE TO DEALER. ALSO, DEALER COULD NOT ACCOMODATE CONSUMER IN A REASONABLE TIME. CONSUMER HAD TO WAIT 1 HOUR FOR A 15 MINUTE JOB.*AK
COOLANT LINE RUBBED UP AGAINST THE ENGINE BLOCK AND WORE A HOLE IN IT. THE NEW LINE HAS BEEN REDESIGNED TO AVOID THE CONTACT. THE WINDSHIELD WIPERS INTERMITTENTLY STOPS AND HAS HAPPENED AT LEAST 15 TIMES. THE FUEL GAUGE STOPPED WORKING, READS FULL FOR 20 MINUTES THEN SLOWLY COMES DOWN, DEALER REPLACED THE TANK GAUGE
WHILE TRAVELING 30-40MPH APPLIED BRAKES TO STOP AND HAD NO BRAKES, PEDAL WAS HARD AND RESISTED, DID NOT HIT ANYTHING, LOST ALL POWER STEERING HOWEVER, ENGINE STILL RUNNING, HAD TO SHUT DOWN VEHICLE AND RESTART IT. CONTACTED DEALERSHIP, BUT NO SOLUTION WAS FOUND. *AK *YH
THE REVERSE SHELL IN THE TRANSMISSION BROKE, DEALER REPLACED THE TRANSMISSION, CONSUMER WAS SHOCKED THAT THE WARRANTY WOULD NOT COVER THIS FAILURE AND FEELS THAT CHEVROLET SHOULD PAY FOR 50 PERCENT OF THE COST SINCE THE FAILURE OCCURRED AT LOW MILEAGE. *SLC
THE BATTERY LEAKED ALL OVER THE MAIN COMPUTER SYSTEM AND THE ENGINE WIRING HARNESS, THE CONSUMER WANTS REIMBURSEMENT OF REPAIR COST BECAUSE IT WAS THE FAULT OF THE ENGINEERS TO HAVE PLACED THE COMPUTER DIRECTLY UNDER THE BATTERY. *YH
CHRONIC ENGINE KNOCK THAT IS NORMAL. *AK
CONSUMER RELEASED EMERGENCY BRAKE AND STARTED DRIVING. AFTER A FEW MINUTES, HE NOTICED THAT PARK BRAKE LIGHT WAS STILL ON. STOPPED VEHICLE, AND LIFTED PEDAL OFF FLOOR TO GET LIGHT TO GO OFF. DEALER SAID CABLE HAD SNAPPED.*AK
WINDSHIELD WIPERS WORK ONLY INTERMITTENTLY IN WARM WEATHER.*AK
WHILE DRIVING 45 MPH FRONT END LOCKED UP WITHOUT PRIOR WARNING. NO ACCIDENT.*AK
THERE IS A 1/2" METAL SHAFT THAT GOES INTO THE PUMP THAT SHEARED OFF. I WAS MAKING A HARD RIGHT TURN FROM A DEAD STOP WHEN THE SHAFT SNAPPED ALTHOUGH I DIDN'T KNOW WHAT HAD HAPPENED AT THE TIME. I ONLY HEARD A NOISE BUT DIDN'T KNOW WHAT IT WAS AT THE TIME.. I LOST THE ABILITY TO STEER AND BRAKE. I DIDN'T KNOW THE BRAKES WERE GONE UNTIL I BEGAN TRAVELING DOWN A HILL AND TRIED TO SLOW DOWN. THE STEERING WAS VERY STIFF AND UNRESPONSIVE. I WAS FORCED TO SLAM THE GEARSHIFT INTO PARK WHILE TRAVELING 35MPH & USING THE EMERGENCY BRAKE TO STOP. THE PUMP COST $300 TO REPLACE BUT WE HAVE TRANSMISSION DAMAGE AS WELL WITH THE REPAIR BILL STILL UNKNOWN. WE HAD THE VEHICLE TOWED.*AK
CONSUMER STATES WHILE TRAVELING, THERE WAS A LOUD BANG AND VEHICLE SWERVED, SHEARED OFF, CONSUMER WAS ABLE TO KEEP VEHICLE UNDER CONTROL AND BROUGHT VEHICLE TO A STOP AT THE SIDE OF THE ROAD.( OHIO TRAFFIC CRASH REPORT #10-89-206)*JB
TRANSMISSION SHIFTS HARD FROM FIRST TO SECOND GEAR WHEN I GET OFF OF THE HIGHWAY,FEELS LIKE SOMEONE REARENDED ME. GAS GUAGE ALWAYS REGISTERS FULL.GRINDING NOISE FROM RIGHT REAR TIRE,SOUNDS LIKE THE REAR AXLE,HAD BRAKES CHECKED BY DEALER THEY ARE FINE.MAYBE I SHOULD OF BOUGHT A FORD. *AK
DRIVEN VAN ABOUT 30 MILES STOPPED AND WHEN WE STARTED TO TAKE OFF VAN LURCHED FOREWARD WITH ALOUD BANG ONLY DOES THIS BETWEEN 1ST AND 2ND GEARS. WHEN TRANSMISSION IS COLD DOES NOT DO THIS ONLY WHEN HOT. *AK
CRACKS DEVELOPED IN THE FRAME HOILDING THE SIDE DOOR WHICH STARTED RATTLING AND IF UNCHECKED COULD HAVE RESULTED IN THE LOSS OF A DOOR IN TRAFFIC. CHEVROLET DEALER THAT SOLD THIS VEHICLE NEW AND HAS MAINTAINED IT FOR 60,000 MILES OF WARRANTY SAYS THIS IS NOT COVERED UNDER SORKMANSHIP OR POOR ENGINEERING. THIS IS A SAFETY HAZARD SINCE THE DOOR WEIGHS APPROX 100 POUNDS AND THE LOOS OF IT ON A HIGHWAY AT HIGH SPEED COULD BE EXTREMELY DANGEROUS.*AK
WHILE TRAVELING AT HIGHWAY SPEED OF 70 MPH WITH SPEED CONTROL ENGAGED VEHICLE WOULD NOT DISENGAGE SPEED CONTROL WHEN APPLYING BRAKE PEDAL. INSTEAD, IT CONTINUED TO ACCELERATE. DRIVER WAS ABLE TO TO SHIFT INTO NEUTRAL, PULL VEHICLE OVER , AND TURN OFF IGNITION SWITCH. VEHICLE TAKEN TO DEALER FOR INSEPECTION. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
INTERMITTENTLY ACCELERATOR PEDAL WILL LOCK UP/STICK WHEN APPLYING PEDAL TO GO. VEHICLE BEEN IN/OUT OF DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM STILL REOCCURRING.*AK *SLC
VEHICLE WOULD WANDER ACROSS ROAD WHILE DRIVING AT 45 OR MORE MPH. LEFT SIDE SUSPENSION WAS REPLACED WITH LOWER CONTROL ARM BY DEALER, AND PROBLEM STILL REOCCURRING.*AK SIDE SLIDING DOOR RATTLES, CONSUMER STATES THIS IS ANNOYING. *SLC
WINDSHIELD WIPERS WORKED INTERMITTENTLY. CONSUMER HAS TAKEN VEHICLE TO DEALER'S REPAIR SHOP NUMEROUS TIMES FOR SAME PROBLEM. DEALER WAS UNABLE TO REMEDY PROBLEM.PLEASE PROVIDE FURTHER DETAILS.*AK
HATCHBACK HYDRAULIC LIFTERS HAVE FAILED TWICE. DEALER HAS INSPECTED VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
TRANSMISSION SLAMMED INTO GEAR AFTER ACCELERATING AND SHIFTED INTO NEXT GEAR. AFTER, SLAMMING INTO NEXT GEAR , VEHICLE SHOOK VIOLENTLY. DEALER STATED VEHICLE WAS BUILT WITH A INADEQUATE TRANSMISSION TO HAMDLE WEIGHT OF VEHICLE. MANUFACTURER DD NOT PLAN TO SOLVE PROBLEM.*AK
AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME TRANSMISSION WOULD SHIFT VIOLENTLY THROUGH LOWER GEARS. DEALERSHIP CONTINUED TO INFORM CONSUMER THAT A TSB (TECHNICAL SERVICE BULLETIN) WOULD BE RELEASED FOR THIS PROBLEM. HOWEVER, TRANSMISSION FAILED, AND NEEDED TO BE REPLACED. *AK *SLC
WHILE PULLING INTO A PARKING LOT AT APPROXIMATELY 5 MPH FRONT PASSENGER AIR BAG SUDDENLY DEPLOYED, CAUSING MINOR INJURIES TO HIS 10 YEAR OLD SON, BURNS ON LEGS AND BUSTED LIP FROM CONTACT WITH AIR BAG - ALSO, RINGING OF EARS FROM DEPLOYMENT. INSURANCE COMPANY AND MANUFACTURER ARE CURRENTLY INVESTIGATING THIS ISSUE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
FUEL GAUGE STOPPED WORKING. AIR CONDITIONER AND TRANSMISSION BROKE.
POWER WINDOWS ON PASSENGER'S SIDE WENT OUT/FAILED TO GO UP OR DOWN. TOOK TO DEALERSHIP, AND MECHANIC INDICATED IT WAS OUT OF WARRANTY. WOULD NOT REPAIR IT. *AK PASSENGER SIDE FAILED IN 1999, HOWEVER WAS REPAIRED UNDER WARRANTY. *SLC
AFTER DRIVING ON INTERSTATE FOR AWHILE, THE TRANSMISSION SHIFTED VERY HARSHLY WHEN PULLING AWAY FROM A TOLL BOOTH SENDING MY WIFE'S AND CHILDREN'S HEADS BACK SHARPLY AGAINST THEIR SEATS. THE DEALER SAYS IT WILL NEED TO BE REBUILT. INDEPENDENT TRANSMISSION SHOPS STATE THAT THIS IS A COMMON PROBLEM WITH GMC TRANSMISSIONS AND THAT IT WILL EVENTUALLY CEASE TO FUNCTION, POSSIBLY STRANDING THE PEOPLE IN THE VAN. AFTER ACKNOWLEDGING THIS IN SEVERAL SERVICE BULLETINS, THE GM GARAGE STILL SAYS THAT GM IS NOT RESPONSIBLE FOR THE REPAIR COST OF APPROX $2000. *AK
THE REAR HATCH DOOR WILL NOT STAY UP THE CONSUMER HAS TO HOLD THE HATCH OPEN. NLM
MY FEELING ON THIS VEHICLE IS AS FOLLOWS: THIS IS A RELITIVELY NEW ASTRO VAN, BEING ONLY 4 YEARS OLD, I WOULDN'T HAVE EXPECTED TO HAVE TO ABSORB THE COST OF A REBUILT TRASMISSION ALREADY. AFTER SPEAKING WITH OUR TRASMISSIONS SPECIALIST, HE ADVISED WE CONTACT SOMEONE REGARDING THIS VAN. THE PROBLEM WITH THE TRASMISSION WAS CAUSED BY 2 TORQUE BEARINGS THAT EXPLODED WITHIN THE TRANSMISSION, THUS CAUSING THE DAMAGE. HE LET ME KNOW THAT THIS IS NOT A NORMAL OCCURANCE IN THIS VEHICLE, THERE HAD TO BE A FLAW. TORQUE BEARINGS JUST DO NOT "EXPLODE." THE COST TO REMEDY, WHAT I FEEL IS A MANUFACTURE DEFECT, HAS CAUSED A HARDSHIP FOR MY FAMILY. I WOULD APPRECIATE ANY HELP WITH THIS MATTER.*AK
IT WAS VERY DANGEROUS, IMAGINE DRIVING AT 65 MPH ON A HWY WITHOUT BRAKE AND STEERING CONTROL. I WAS LUCKY IT WENT OUT ON ME WHILE IN THE DRIVEWAY. *AK
TRANSMISSION SHIFTS VERY ROUGH,FEELS LIKE BEING HIT FROM BEHIND. IS NOW LEAKING FLUID. *AK
CONSUMER STATES WHILE DRIVING, ELECTRICAL SYSTEM FAILED AND VEHICLE CEASED AS BATTERY RAN DOWN, REPLACED ALTERNATOR AND IGNITION COIL AND WIRE. *JB
AUTOMATIC TRANSMISSION FAILURE. TRANSMISSION HAS BEEN REPLACED APPROXIMATELY FOUR TIMES BECAUSE OF FAILURE TO OPERATE. AFTER LAST REPLACEMENT, DEALERSHIP OVERFILLED THE TRANSMISSION FLUID, CAUSING EXCESSIVE LEAKING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHILE DRIVING GAS PEDAL WENT DOWN, AND DRIVER HAD NO CONTROL ENGINE JUST REVVED, AND SHE HAD TO PUT VEHICLE IN PARK BEFORE IT WOULD STOP.*AK
WHILE STOPPED I WAS REAR ENDED, FRONT END OF MY CAR IS DESTROYED. AIR BAG SHOULD HAVE DEPLOYED. *AK
AUTOMATIC RESTRAINT RETRACTORS CAUGHT ON FIRE. DEALER HAS REPAIRED VEHICLE.*AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. MANUFACTURER HAS BEEN NOTIFIED.*AK
VEHICLE CAUGHT ON FIRE AT SEAT BELT BUCKLE. DEALER / MANUFACTURER NOTIFIED, AND REPIRS WERE BEING MADE AT DEALER SHOP. FEEL FREE TO PROVIDE ANY FURTHER DEATAILS ON THIS MATTER . *AK
DURING COLD WEATHER BRAKES WILL LOCK UP, CAUSING VEHICLE TO SLIDE ON SNOW OR ICE. NO ACCIDENT TO REPORT. *AK
FUEL PUMP IS CREATING A HUMMING NOISE. CONSUMER HAS TAKEN VEHICLE TO DEALERSHIP, AND HAD FUEL PUMP REPLACED. REPLACED FUEL PUMP IS MAKING SAME NOISE. *AK THE ORIGINAL FUEL PUMP WAS REPLACED BECAUSE THE GAS GUAGE STOPED WORKING. *YH
WHILE DRIVING BATTERY LIGHT CAME ON. PROBLEM WAS DUE TO 'BELT TENSIONER BREAKING. CONSUMER WAS DRIVING AT APPROXIMATELY 10 - 15 MPH. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *AK
FUEL GUAGE DID NOT REGISTER CORRECT LEVELS OF FUEL WHICH CAUSED VEHICLE TO UNEXPECTEDLY RUN OUT OF FUEL. PLEASE GIVE ANY FURTHER DETAILS. *AK
DRIVER'S SIDE REAR WINDOW WILL NOT STAY OPEN, CLIPS THAT SHOULD HOLD IT UP ARE BLOCKED BY MATERIAL, WINDOW SLAMS SHUT WHEN GOING OVER A BUMP. TRANSMISSION WENT OUT AT 45000 MILES. *AK OIL LEAK, DEALER ORDERED AXLE OUTPUT SHAFT SEAL AND CRANKSHAFT SENSOR. ELECTRIC FUEL PUMP REPLACED DUE TO VEHICLE CUTTING AND WOULD CRANK, BUT WOULD NOT STAR. OIL PRESSURE GAUGE ERRATIC, DEALER REPLACED OIL PRESSURE SENDER. FRONT BRAKES AND PADS WERE REPLACED, ROTORS WERE RESURFACED. CONSUMER STATES THERE IS PLAY IN THE STEERING, DEALER REPLACED BOTH IDLER ARMS AND RESET TOE IN. POWER DOOR LOCKS INOPERABLE, DEALER REPLACED POWER DOOR LOCK SWITCH. POWER WINDOW INOPERABLE, DEALER REPLACED POWER WINDOW SWITCH. SHIFTER WAS HARD TO MOVE, DEALER REPLACED SHIFT CABLE. GAS PEDAL BINDS AT TIMES, DEALER ORDERED THROTTLE CABLE AND REPLACED ACCELERATOR CABLE. DRIVER SETA SEEMS LOOSE WHEN BRAKING, DEALER ORDERED DRIVER SEAT TRACK ASSEMBLY AND REPLACED DRIVER SEAT ADJUSTER. PCM FUSE KEPT BLOWING OUT, DEALER REMOVED ENGINE COVER AND TRACED WIRE HARNESS, REPAIRED SHORTED HARNESS AT THE REAR OF THE TRANSMISSION. *SLC
THE LIFT GATE FELL ON CONSUMER'S HEAD, THE 2 HYDRAULIC CYLINDERS FAILED, NO ONE WAS INJURED. *SLC
WAS ON MY WAY TO WORK JUST DROPPED MY 2 SMALL CHILDREN OFFF NOT EVEN 5 MIN AGO - WAS DRIVING DOWN RT 97 TOWARDS ANNAPOLIS GOING ABOUT 60 - 65 MPH WHEN TRAFFIC STARTED TO GET A LITTLE HEAVY I NEEDED TO APPLY MY BRAKE AND IT DIDNT WORK I THEN NOTICED THE VAN WAS SPEEDING UP ALL BY ITSELF I CHECKED THE CRUISE CONTROLL AND IT WASNT ON THE VAN KEPT SPEEDING UP I WAS IN HEAVY TRAFFIC - I TURNED MY FLASHERS ON AND DID EVERYTHING I COULD I FINALLY MANAGED TO GET THIS VAN TO THE SHOULDER I HAD MY FOOT PRESSING DOWN AS HARD AS I COULD ( AT THIS POINT MY BODY WAS LIFTED FROM THE SEAT I WAS PRESSING THE BREAK SO HARD I WAS STILL GOING 45-50 MPH ) LUCKILLY AFTER 10 ? MIN OF THIS AND MANY NEAR DEATH EXPERIENCES I FINALLY GOT SLOWED DOWN ENOUGH TO THROW IT INTO PARK THE ENGINE WAS SO LOUD I THOUGHT IT WAS GOING TO TAKE OFF OUT OF PARK I IMMEDIATELY TURNED THE KEY OFF - I WAS LUCKY MY KIDS WERENT THERE AND I WASNT DRIVING IN A RESIDENTILAL AREA I COULD HAVE BEEN KILLED OR EVN WORSE SEVERAL OTHERS SOMEONE NEEDS TO CHECK TIS OUT IMMEDIATLET Y THE DEALERSHIP HAS FIXED THIS A T A COST OF 950.00 AND I HAVER REPORTED IT TO CHEVY - HOWEVER SOMEONE NEEDS TO BE HELD ACCOUNTABLE THIS PART JUST BROKE??? NO WARNING NO NOTHING JUST ALL THE SUDDEN DECIDED IT WANTED TO KILL ME. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Chevrolet Astro → · Every Astro year → · How the figures are calculated →