Owners filed 70 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 3 times.
When it fails
06000060,000 milesMedian miles at failure
45 complaints record an odometer reading. Failures cluster around 20,000–30,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic
7
3
0
3
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
6
0
0
0
Electrical System
6
0
1
0
Vehicle Speed Control
4
0
0
0
Tires
3
0
0
0
Air Bags
3
2
0
1
Tires › Temporary/Emergency Spare Tire
2
0
0
0
Steering
2
1
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
2
0
0
0
Service Brakes
2
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.
Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Filed Mar 14, 200577,055 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN MINIVANS, THE MULTIFUNCTION SWITCH MAY DEVELOP AN OPEN CIRCUIT CONDITION IN THE STOP LAMP OR HAZARD LAMP CIRCUIT THAT RESULTS IN THE STOP LAMPS AND HAZARD LAMPS BEING INOPERATIVE.
Risk. THE LOSS OF STOP LAMPS AND REAR HAZARD LAMPS COULD FAIL TO WARN A FOLLOWING DRIVER THAT THE VEHICLE IS BRAKING AND/OR IS STOPPED AND COULD LEAD TO A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE HAZARD WARNING FLASHER SWITCH AND APPLY SPECIAL GREASE TO THE CONTACTS AT THE TIME OF INSTALLATION OF THE MODULE FREE OF CHARGE. THE REPAIR WOULD BE USED IN VEHICLES IN WHICH THE HAZARD SLIDER BUTTON IS STILL MOVABLE. IF A VEHICLE HAS A HAZARD SLIDER BUTTON THAT IS NOT MOVABLE (FROZEN), THE ENTIRE MULTIFUNCTION SWITCH WILL BE REPLACED. THE RECALL BEGAN ON APRIL 13, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
What owners reported
Newest filings
Vehicle Speed Control › Accelerator Pedal
Filed Oct 26, 2022258,300 milesID
The contact owns a 2002 Chevrolet Astro. The contact stated that while driving at an undetermined speed, the accelerator throttle cable fractured in the stuck open position, causing the vehicle to accelerate to approximately 100 MPH independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 258,300.
Tires
Filed Jan 19, 2021MO
GOODYEAR VIVA 3 TIRES SUFFERED STONE PUNCTURES. TIRE SIZE 215/75R15. BOUGHT TWO NEW ONES 10/5/16 AND TWO MORE NEW ONES 3/7/17. THIS VEHICLE IS INFREQUENTLY DRIVEN AND ONLY OCCASIONALLY ON COUNTY MAINTAINED GRAVEL ROADS. ONLY DROVE 18300 MILES BEFORE FIRST STONE PUNCTURE 9/27/20. SECOND STONE PUNCTURE OCCURRED WITH ONLY 12/17/20 WITH 15800 MILES ON THAT TIRE. THIRD STONE PUNCTURE OCCURRED 1/17/20 WITH 16200 MILES. DOT NUMBER MD36JK1R4116 FOR TIRES BOUGHT 13/7/17. DOT NUMBER MD36JK1R1216 FOR TIRES BOUGHT 10/5/16.
Air Bags
Filed Oct 20, 2020170,000 milesGA
WHILE VEHICLE WAS BEING DRIVEN.THE ALERT WARNING LIGHT FOR THE AIR BAGS ILLUMINATED. I WAS AFRAID TO DRIVE THE VEHICLE DUE TOO THE AIR BAG INFLATOR MIGHT RUPTURE OR UNDERINFLATE. IN THE EVENT OF A CRASH. AN UNDERINFLATED AIR BAG MAY NOT PROPERLY PROTECT THE OCCUPANT. THIS SCENARIO INCREASES THE RISK OF SERIOUS INJURY OR DEATH.
Electrical System
Filed Aug 4, 201789,000 milesAZ
WHEN RAINING WIDSHIELD WIPERS DONT WORK AS DIRECTED, THEY DO WHAT THEY WANT. THEY STAY ON AFTER SHUTTING THEM OFF. AND DOOR LOCKS LOCK AND UNLOCK REPEATEDLY. WIPERS ALSO SHUT OFF IN THE MIDDLE OF LINE OF SIFHT INTERMITTENTLY. NEVER WORKS CORRECTLY
Exterior Lighting
Filed Jun 1, 2016MI
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BRAKE LIGHTS AND HAZARD LIGHTS FAILED. THE CONTACT STATED THAT IF THE BRAKE PEDAL WAS DEPRESSED AND THE HAZARD LIGHT SWITCH WAS MOVED AROUND THE LIGHTS WOULD FUNCTION AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V099000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BRAKE LIGHTS ONLY WORKED, IF THE HAZARD LIGHT SWITCH WAS FORCED TO ONE SIDE AND HELD IN PLACE. UPDATED 07/13/16.*JB
Service Brakes
Filed Apr 19, 2015113,000 milesPA
I GOT IN MY VAN TO DRIVE TO A STORE AND THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. THERE WAS BRAKE FLUID LEAKING FROM NEAR THE REAR TIRE. THE STEEL HARD BRAKE LINE RUNNING FROM THE ABS UNIT TO THE REAR AXLE IS RUSTED THROUGH AND IS LEAKING. THIS WAS A SUDDEN EVENT. ALSO THE FUEL LINES LOOK TO BE JUST AS BAD. I'M SURE STAINLESS STEEL LINES WOULD NOT HAVE ADDED MUCH TO THE VEHICLES COST AND WOULD HAVE PREVENTED THIS HAZARD AND EXPENSE. *TR
Seat Belts
Filed Jan 26, 2015CA
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WEBBING FAILED TO LOCK AND WAS ABLE TO BE PULLED FROM THE HOUSING. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 325,000.
Electrical System
Filed Aug 6, 2014100,145 milesNC
I WAS DRIVING AND ALL OF A SUDDEN, THE DASH LIGHTS WENT OUT AND THE CAR DIED. I LOST POWER STEERING, AND I COASTED TO THE SIDE OF THE ROAD. COME TO FIND OUT THE FUSE BOX WAS HOT AND THERE WAS A FEW FUSES THAT WERE BLOWN. I REPLACE THE BLOWN FUSES AND DROVE HOME. WHEN I GOT HOME AND TURNED OFF THE VAN, I COULDN'T GET IT START I LOOKED AT THE SAME FUSE AND THEY WERE BLOWN AGAIN. THE VAN NOW SITS IN THE DRIVEWAY TILL I FIGURE THIS OUT. BECAUSE IT IS TOO DANGEROUS TO DRIVE. *TR
Tires
Filed May 1, 2014147,570 milesCA
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO EQUIPPED WITH GREMAX MAX 5000 TIRES (N/A), SIZE 215/75R15 AND THE DOT WAS JEHKDVP2312. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 142,057.
Electrical System
Filed Oct 7, 2013120,000 milesAZ
VEHICLE LOST ALL ELECTRICAL POWER TO EVERY SYSTEM THAT IS CONTROLLED BY THE IGNITION BEING TURNED ON. DRIVER WAS IN THE PROCESS OF MAKING A U-TURN AROUND A CURBING ISLAND IN THE DIVIDED TRAFFIC ROAD WHEN ALL ELECTRICAL WAS INTERRUPTED WHILE THE STEERING WHEEL WAS TURNED ALL THE WAY TO THE LEFT. CONDITION CAUSED STEERING TO BECOME DIFFICULT, BRAKE PEDAL WENT CLEAR TO THE FLOOR, AIR CONDITIONING AND RADIO AND HEADLIGHTS ALL WENT OFF. CONDITION WAS REPEATABLE WITH EXCEPTION OF BRAKE PEDAL, EACH TIME STEERING WAS TURNED TO THE LEFT. INSPECTION UNDER VEHICLE FOUND THAT MAIN POWER CABLE IS ROUTED ACROSS FRONT SIDE OF MAIN FRAME MOTOR MOUNT MEMBER. THERE WAS A SLIGHT CURVE IN THE WAY THE WIRE WAS ROUTED AND EACH TIME THE STEERING WAS TURNED TO THE LEFT, THE INNER TIE ROD END FOR THE RIGHT WHEEL CAME IN CONTACT WITH THE WIRE HARNESS. AFTER MANY MILES, THE PROTECTIVE COVER AND THEN THE ACTUAL WIRE INSULATION WAS RUBBED THROUGH. THIS CAUSED A DIRECT SHORT TO GROUND THROUGH THE STEERING PARTS OF ALL (SWITCHED WHILE RUNNING) ELECTRICAL COMPONENTS OF THE VEHICLE. PROBLEM WAS CORRECTED BY TAPING THE WIRE INSULATION, THEN TAPING THE PROTECTIVE COVERING. I THEN HAD TO FABRICATE A BRACKET TO SCREW TO THE STEEL CRUMPLE MEMBER TO HOLD THE HARNESS BACK FROM THE STEERING LINKAGE. *TR
Electrical System
Filed Aug 15, 2012133,600 milesIL
RECENTLY I TOOK MY VAN TO A DEALER BECAUSE THE KNOB ON THE A/C FAN MELTED OFF IT COST 600 DLRS IN REPAIRS THE HVAC KNOB HAD MELTED OFF ALSO THE CONNECTOR AND RESISTOR HAD BURNED OUT . THE ENTIRE WIRING HARNESS WAS MELTED TOGETHER. NO FUSE BLEW TO PREVENT HIS FORM HAPPENING WE ARE NOT SURE WHAT CAUSED THIS TO OCCUR. MY CONCERN IS THAT THIS COULD HAVE CAUSED A FIRE IN THE DASH WHILE I WAS DRIVING RESULTING IN SEVERE INJURY ACCIDENT OR EVEN DEATH. PLEASE CONTACT ME IF THERE WAS A RECALL I MISSED OR IF THERE IS ANY INFORMATION AS TO WHY THIS HAPPENED. THANK YOU FOR YOUR TIME CONCERN CHEVY OWNER. *TR
Service Brakes
Filed Jul 28, 201279,000 milesFL
ABS WAS ACTIVATED AT SLOW SPEEDS CAUSING A SUBSTANTIAL DROP IN BRAKING POWER. *TR
Electrical SystemFire
Filed May 15, 2012170,000 milesWV
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO PARK SHE NOTICED THERE WAS SMOKE AND FIRE BEHIND THE STEERING WHEEL. THERE WAS ALSO A MINOR EXPLOSION. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT AN ELECTRICAL WIRE STARTED THE FIRE. A REPORT WAS FILED AND THE FAILURE WAS NOT DIAGNOSED NOR TOWED FROM THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000. UPDATED 8/23/12
Service Brakes, Hydraulic
Filed Oct 24, 2011106,872 milesIL
ABS COMING ON AT VERY LOW SPEEDS ON DRY PAVEMENT (UNDER 5MPH/8KMH). IT DOESN'T DO IT EVERY TIME, BUT QUITE OFTEN AT LOW SPEEDS, LIKE COMING TO A RED LIGHT, STOP SIGN OR PARKING. OF COURSE, THERE IS NO NEED FOR THE ABS COME ON AT SUCH LOW SPEEDS AND ESPECIALLY NOT ON DRY PAVEMENT. *TR
Service Brakes, Hydraulic
Filed Oct 21, 2011MI
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE FRONT BRAKE LINES WERE RUSTED. THE ABS UNIT WAS NOT WORKING PROPERLY AND THE REAR BRAKES HAD ALREADY FAILED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER BUT WAS REPAIRED BY THE CONTACT. THE CURRENT MILEAGE WAS 79,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 12, 201076,000 milesMI
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. WHEN DRIVING AT LOW SPEEDS THE ANTI-LOCK BRAKING SYSTEM WOULD ACTIVATE WITHOUT WARNING, INCREASING THE VEHICLE'S STOPPING DISTANCE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 76,000. UPDATED 5/12/10 *CN UPDATED 06/18/10.*JB
Steering
Filed Mar 2, 201025,000 milesMD
TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED THAT WHILE DRIVING IN RESERVE AT APPROXIMATELY 5 MPH, THE BRAKES AND THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC COULD NOT REMEDY THE PROBLEM. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 25,000.
Vehicle Speed Control
Filed Jan 15, 2010172,777 milesMI
TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. WHILE DRIVING 30 TO 35 MPH, THE VEHICLE BEGAN ACCELERATING ON ITS OWN. THE VEHICLE WOULD NOT SLOW DOWN BY APPLYING THE BRAKES WHICH FORCED THE CONTACT TO SHIFT GEARS INTO NEUTRAL AND THEN INTO THIRD GEAR. WITHIN A FEW MINUTES, THE CONTACT WAS ABLE TO SLOW DOWN THE VEHICLE ENGAGING THE BRAKE PEDAL AND SHUT THE ENGINE OFF. THE CONTACT WAS INFORMED TO ENGAGE THE ACCELERATOR PEDAL TO LOOSEN THE THROTTLE; HOWEVER, WHEN HE RESTARTED THE VEHICLE THE RPM'S INCREASED RAPIDLY. THE POLICE HELPED THE CONTACT PUSH THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE RAPID ACCELERATION WAS DUE TO A FRAYED ACCELERATOR CABLE. THE DEALER REPLACED THE ACCELERATOR CABLE AND ADJUSTED THE IDLE AND THROTTLE PLATE. THE VEHICLE IS DRIVING NORMALLY. THE CONTACT REQUESTED THE PARTS FROM THE DEALER WHO STATED THAT THEY WERE NOT LONGER AVAILABLE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE A CRASH COULD HAVE OCCURRED. THE FAILURE MILEAGE WAS 172,777.
Exterior Lighting
Filed Apr 6, 2009161,000 milesDE
HAZARD LIGHTS STOP WORKING AND CAUSES THE TRAILER LIGHTS NOT TO WORK( NO LEFT TURN, RIGHT TURN OR BRAKES TO TRAILER HARNESS). SIGNALS AND BRAKES ON VAN WORKS OKAY BUT NO HAZARDS. *TR
Service Brakes, HydraulicCrash1 injured
Filed Feb 24, 200950,000 milesCA
TL. CONTACT OWNS A 2002 CHEVY ASTRO VAN. CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WERE 50,000. CONTACT STATED UPON PURCHASING THE VEHICLE FROM ENTERPRISE CAR RENTAL THE BRAKES HAVE BEEN BAD. CONTACT STATED THAT THE VEHICLE HAS BEEN IN THE SHOP OVER 20 TIME MOST OF THE TIME FOR THE BRAKES. CONTACT HAS CRASH THE DUE TO THE BRAKES ON THE VEHICLE. CONTACT FEELS THATTHE VEHICLE WAS A LEMON UPON PURCHASE AND DOES NOT FEEL THIS VEHICLE SHOULD BE ON THE ROAD. JO
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.