BMW of North America, LLC: Seats › Mid/Rear Assembly › Head Restraint
BMW of North America, LLC reported this defect to federal regulators on Mar 10, 2021 and put the number of vehicles at risk at 258. The repair is free for as long as the recall stands.
The defect
BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.
The risk
In the event of a crash, the head restraints could detach, and increase the risk of injury.
The remedy
BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 BMW X5 | 111 | 12 | 3 | 10 |
| 2021 BMW X5 Hybrid | 1 | 1 | 0 | 0 |
| 2021 BMW X7 | 48 | 9 | 2 | 0 |
| 2021 BMW XB7 | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V156000.
Full record for the 2021 BMW X5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →