2002 BMW X5 WINDOW REGULATOR. CAR HAS 41K MILES AND ALREADY GOING ON 5TH WINDOW REGULATOR ISSUE. ALL FOUR WINDOW REGULATORS HAVE BEEN REPLACED AND THE ISSUE OCCURRED TWICE ON THE DRIVER'S SIDE WINDOW. I HAVE BEEN TOLD MULTIPLE EXPLANATIONS FROM THE DEALER INCLUDING LACK OR USE OR TOO MUCH USE BUT THIS ISSUE OCCURS ON ALL BMW MAKES AND MODELS. BMW STILL HAS NO SOLUTION THAT FIXES THIS ISSUE PERMANENTLY AND CHARGES $300 TO $600 FOR EACH WINDOW DEPENDING ON FRONT OR REAR. TOO MUCH TO PAY FOR A BAD DESIGN. *TR
2002 BMW X5 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL*THE CONTACT OWNS A 2002 BMW X5. WHILE DRIVING APPROXIMATELY 25 MPH APPROACHING A TRAFFIC SIGNAL, THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE STALLED WITHIN SEVEN TO TEN MINUTES AFTER THE BRAKE WARNING ILLUMINATED. THE FAILURE DIDN'T PREVENT THE CONTACT FROM OPENING THE DOOR REMOTELY. THE DEFECTIVE BATTERY WAS REPLACED WITH A NEW BATTERY. THE VEHICLE WAS DRIVEN FOR TWENTY MINUTES WITH THE NEW BATTERY WHICH FUNCTIONED NORMALLY. THE FOLLOWING MORNING THE BATTERY WAS INOPERABLE. THE ORIGINAL BATTERY WAS RECHARGED AND INSTALLED IN THE VEHICLE. THE VEHICLE WAS IN OPERATION FOR APPROXIMATELY 45 MINUTES AND THE ENGINE STALLED WITHOUT WARNING. THE DEALER WAS NOTIFIED FOR SERVICE REPAIRS. THE CURRENT MILEAGE WAS 87,525. THE FAILURE MILEAGE WAS 87,500.
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH WHEN SLOWING DOWN HE NOTICED THAT THERE WAS SMOKE COMING FROM UNDERNEATH THE HOOD. HE THEN TURNED OFF THE ENGINE AND HE RAISED THE HOOD AND THERE WAS OIL ALL OVER THE ENGINE AND THE VALVE COVER GASKET WAS BLOWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED IT. THEY STATED THAT IT WAS THE OIL PUMP , CYCLONE SEPARATOR THAT HAD FAILED. THE VEHICLE WAS CURRENTLY BEING REPAIRED AT THE TIME OF THE COMPLAINT AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS 40000.
2002 BMW X5;4.6IS SAV. CHECK ENGINE LIGHT APPEARED. WENT TO AUTHORIZED DEALER, WHO SAID THAT THE CODE INSPIRED RA FAULT IN THE VANOS, SYSTEM, AND RESET OBDII COMPUTER. IN TWO DAYS, THE ENTIRE ENGINE BROKE DOWN. UPON INSPECTION, WE WERE TOLD THAT THE TIMING CHAIN AND CAM ADJUSTERS IMPLODED POSSIBLY DUE TO THE FORMATION OF ENGINE SLUDGE. ESTIMATED COST OF REPAIR IS $8000. THE X5 WAS PROPERLY MAINTAINED ACCORDING TO THE MAINTENANCE SCHEDULE WITH BMW APPROVED OIL. THE FORMATION OF SLUDGE MIGHT HAVE BEEN CAUSED BY A FAILURE OF THE CRANKCASE VENTILATION SYSTEM. REPAIR INCLUDES THE INSTALLATION OF NEW CAM SENSORS, ACTUATORS AND NEW CAMSHAFTS. ALSO THE REMOVAL OF METAL PARTICLES IN THE LUBRICATION SYSTEM. THIS EXPENSIVE REPAIR MAY HAVE BEEN AVOIDED IF BMW HAD RECALLED THE OIL SEPARATOR THEY DETERMINED WAS DEFECTIVE YEARS AGO. THERE IS NO MENTIONING OF A MAINTENANCE SCHEDULE FOR THE TIMING CHAIN, AND ASSOCIATED PARTS. WE HAVE ALREADY ENDURED THE EXPENSE OF TRANSMISSION REPLACEMENT. CAN YOU INSPIRE A RE-IMBURSEMENT OF DAMAGES INCURRED?? *TR
I OWN THE 2002 BMW X2. I HAVE RUN INTO THE PROBLEM OF THE REAR PASSENGER (RIGHT-SIDE) DOOR UNLOCK. IT CANNOT BE UNLOCKED BOTH FROM THE OUTSIDE AND INSIDE OF THE DOOR. I DID SOME RESEARCH ON THE WEB SITES. THERE IS NOT A WAY TO OPEN THE DOOR. DEALER HAS TO UNBOLT THE WHOLE DOOR IN ORDER TO GET IT OUT. THE SAME PROBLEM CAN OCCUR TO ANY OF THE DOORS (OR ALL) AT THE SAME TIME. MOST PEOPLE (INCLUDING MYSELF) ARE HAVING CONCERN ABOUT THE SAFETY OF THE PASSENGERS/DRIVERS IF THE DOOR CANNOT BE OPENED FROM THE INSIDE IN THE CASE OF EMERGENCY (SUCH AS THE LEXUS' ACCELERATION PROBLEM OR FIRE/SMOKE) ESPECIALLY THE KIDS CANNOT BREAK THE WINDOW'S GLASS. CAN THE NHTSA ASK BMW BE RESPONSIBLE FOR MAKING CORRECTIVE ACTION ASAP? OR BMW WILL WAIT TO TAKE ACTION AFTER ENOUGH PEOPLE DIE FROM THE BAD DESIGN. I HAVE NOT FIXED MY DOOR (SINCE BMW WILL CHARGE THOUSANDS OF DOLLARS). AND I HAVE A 3 1/2 YEARS OLD KID. I THINK THAT BMW NEEDS TO RECALL THIS NEGLECTED PROBLEM. *TR
I GOT INTO A AUTOMOBILE ACCIDENT ON MONDAY OCT 19, 2009. I WAS DRIVING MY 2002 BMW X5. SOMEONE DRIVING AROUND 50MPH HIT MY X5 REAR IMPACT TO DRIVERS SIDE. THEN I BELIEVE IT DRAGGED ALONG THE DRIVERS SIDE. THE AXLES BROKE, TIRE WENT TO THE HIGHWAY, THE CAR WAS BENT IN A WAY THAT THE ROOF WAS POINTING UPWARDS IN THE MIDDLE. THE IMPACT WAS SO GREAT THAT MY CAR (X5) IS CONSIDERED TOTALED. THE ISSUE I HAVE IS THAT MY CAR SHOULD BE EQUIPPED WITH MANY AIRBAGS. HOWEVER, NON OF THE AIRBAGS OPENED TO PROTECT ME. *TR
TL*THE CONTACT OWNS A 2002 BMW X5. THE COMPUTER IN THE VEHICLE HAS DISPLAYED VARIOUS CODES REGARDING THE ABS BRAKES AFTER BEING DIAGNOSED BY FIVE DEALERS. EACH OF THE DEALERS HAVE STATED THAT THE COMPUTER IS NO LONGER COMMUNICATING WITH THE ABS BRAKE SYSTEM WHICH IS WHY THE DRIVER IS UNABLE TO STOP THE VEHICLE BY ENGAGING THE BRAKE PEDAL FULLY. ONE OF THE DEALERS STATED THAT THE WIRING HARNESS HAD TO BE REPLACED AT HIS EXPENSE FOR $2200. THE FAILURE MILEAGE WAS 69380.
I WAS SOLD A CERTIFIED PRE-OWNED VEHICLE WITH BAD CONTROL ARM BUSHINGS, AND MAKING NOISE UNDER HOOD IN ENGINE COMPARTMENT. I ALSO PURCHASED AN EXTENDED WARRANTY, THAT WAS NOT HONORED. THE SERVICE ENGINE LIGHT CAME ON THROUGHOUT THE TIME OF OWNERSHIP. I TOOK THE VEHICLE BACK TO DEALER FOR REPAIRS SEVERAL TIMES. THE CAR VIBRATES WHEN BRAKING, AND SOMETIMES HAS NO POWER. NOTHING WAS DONE TO CORRECT THE PROBLEM TO DATE. *TR
TL*THE CONTACT OWNS A 2002 BMW X5. ON APRIL 9, 2009, AFTER PARKING IN THE DRIVEWAY, THE CONTACT EXITED THE VEHICLE. SHE WENT TO THE BACK OF THE VEHICLE TO GET HER CHILD OUT, BUT THE DOORS WERE LOCKED. THE CONTACT ATTEMPTED TO UNLOCK THE DOORS MANUALLY AND WITH THE KEYLESS ENTRY, BUT WAS UNSUCCESSFUL. SHE CALLED AAA TO UNLOCK THE DOORS. THIS VEHICLE HAS ONLY ONE KEYLESS ENTRY LOCATED ON THE DRIVER'S SIDE. THE CONTACT STATED THAT THIS WAS HER FIRST TIME EXPERIENCING THIS FAILURE WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 88,022.
THE FAILURE: THE CAR WILL NOT AT TIMES REVERSE. WHEN IN REVERSE MODE THE CAR REMAINS AS IF IN NEUTRAL. I'VE TAKEN THE CAR TO THE SHOP A FEW TIMES, AFTER AWHILE THE ISSUE MAGICALLY REPAIRS ITSELF. I'VE BEEN TOLD THE TRANSMISSION WILL NEED TO BE REPLACED OR WILL NEED TO BE REPAIRED. *TR
TL*THE CONTACT OWNS A 2002 BMW X5. THE CONTACT EXPERIENCED ISSUES WITH THE FRONT DOORS ON HER VEHICLE. SHE WOULD BECOME LOCKED INSIDE THE VEHICLE BECAUSE THE DOORS WOULD NOT OPEN. SHE ATTEMPTED TO UNLOCK THEM WITH THE POWER DOOR LOCK MECHANISM, WHICH WORKED PROPERLY, BUT THE DOOR HANDLES WOULD NOT ALLOW THE DOORS TO OPEN. THE CONTACT HAD TO EXIT THROUGH THE BACK DOORS. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 93,140.
ON DECEMBER 24, 2008, MY WIFE WAS ON HER WAY TO THE BMW OF DARIEN DEALERSHIP TO HAVE THE WINDSHIELD WIPERS REPLACED WHEN OUR BMW X5 STALLED IN THE MIDDLE OF AN INTERSECTION WITH HER PARENTS ALSO IN THE CAR. SHE WAS NEARLY HIT BY ANOTHER VEHICLE, BUT MADE IT TO THE DEALERSHIP. SHE SPOKE WITH SAUN, A SERVICE REP, AND TOLD HIM ABOUT THE STALLING INCIDENT. SHE SCHEDULED A SERVICE APPOINTMENT FOR DECEMBER 30, 2008. WE DROVE THE CAR OUT OF TOWN FOR THE HOLIDAYS AND THE SERVICE ENGINE LIGHT ILLUMINATED ON DECEMBER 26, 2008. IT WENT OFF AND WE KEPT THE APPOINTMENT WITH BMW SERVICE DEPARTMENT IN DARIEN, CT ON DECEMBER 30. THEY RAN A DIAGNOSTIC TEST AND SAID WE NEEDED TO UPDATE THE COMPUTER SOFTWARE AND REPLACE THE THERMOSTAT IN THE ENGINE. WE PAID $657 FOR ALL SUGGESTED REPAIRS AND WERE ASSURED THIS WAS WHY THE ENGINE STALLED AND THE SERVICE LIGHT ILLUMINATED. WE DROVE THE CAR LESS THAN 6 MILES BEFORE IT STALLED AND STOPPED ON THE HIGHWAY ENTRANCE RAMP AS THREE LANES MERGE ON JANUARY 1, 2009 WITH MY WIFE AND ME IN IT. BMW OF DARIEN WAS CLOSED AND THE RECORDING DIRECTED US TO CALL BMW ROADSIDE ASSISTANCE. AFTER 45 MINUTES OF UNSUCCESSFULLY WAITING FOR SOMEONE TO PICK UP THE PHONE, MY WIFE HUNG UP, BECAUSE I HAD ALREADY CONTACTED OUR INSURANCE COMPANY AND A TOW TRUCK. WE SAT ON THE HIGHWAY FOR APPROXIMATELY TWO HOURS IN 18 DEGREE WEATHER UNTIL THE TOW TRUCK ARRIVED. THE TOW TRUCK TOOK THE X5 TO THE BMW OF DARIEN DEALERSHIP. ON JANUARY 2, 2009, A SERVICE REP, PAT, TOLD THAT THE CRANKCASE
TRANSMISSION PROBLEMS ON A 2002 BMW X5 3.0 AUTOMATIC WITH 69000 MILES. THE VEHICLE SLIPS IN REVERSE, AT TIMES IT DOES NOT WORK AT ALL. I'VE CONDUCTED ALL SCHEDULED MAINTENANCE SINCE PURCHASED FROM ORIGINAL OWNER. I TOOK CAR TO A SHOP WHO SERVICES BMW'S AND THEY CHECKED THE TRANSMISSION FLUID, WHICH WAS OK. LATER AFTER DOING RESEARCH ON PROBLEMS WITH BMW TRANSMISSION I WAS AMAZED ON HOW MANY COMPLAINTS THERE ARE WITH THE BMW TRANSMISSION. IF I WOULD OF KNOWN OF THE PROBLEM I WOULD OF NOT BOUGHT THIS VEHICLE OR ANY BMW. I WAS TOLD FROM MECHANICS THAT WORK ON THIS VEHICLE IT WILL COST ME AROUND $5000.00 TO REPLACE THE TRANSMISSION AND SOONER OR LATER IT WILL FAIL BECAUSE THEIR TRANSMISSIONS ARE SEALED AND DO NOT REQUIRE FLUIDS OR MAJOR SERVICING. AFTER DOING ADDITIONAL RESEARCH ONLINE FOR ANY RECALL INFORMATION BMW HAS NOT SUBMITTED ONE WHATSOEVER. I AM PRETTY SURE BMW IS AWARE OF THE PROBLEM AND KNOWING A RECALL WILL COST THEM ALOT OF MONEY, THEY REFUSE TO ADMIT AN ONGOING PROBLEM WITH THEIR TRANSMISSIONS. I PURCHASED THIS VEHICLE AT A REASONABLE PRICE BUT WITH ME BEING THE ONLY INCOME IN MY HOUSEHOLD (MILITARY) I SIMPLY CANNOT AFFORD THE REPAIR. I DO NOT EXPECT ANY RESOLUTION FROM BMW, HOWEVER, I WANT TO FILE THIS COMPLAINT TO CREATE AWARENESS FOR FUTURE CONSUMERS OF BMW AUTOMOBILES. THIS WILL BE MY FIRST AND ONLY BMW. THANK YOU FOR YOUR ATTENTION. *TR
TL*THE CONTACT OWNS A 2002 BMW X5. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THEN SHUT OFF. THE VEHICLE ALSO MISFIRED. THE CONTACT MANAGED TO COAST THE VEHICLE OFF THE ROAD AND IT IMMEDIATELY RESTARTED. THE DEALER COULD NOT FIND ANY FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 73,709.
BMW 4.4I X5. HAD SECOND OF TWO VALVE COVER LEAKS DUE TO OIL SEPARATOR BLOCKAGE. BOTH HAPPENED UNDER COLD WEATHER CONDITIONS. THE ORIGINAL OIL SEPARATOR DESIGN WAS PRONE TO BLOCKAGE AND BMW HAD REDESIGNED THE SEPARATOR TO A "HEATED PART" ACCORDING TO MY DEALER. IN BOTH INSTANCES OF MY CAR'S FAILURE, THE VALVE COVER GASKET FAILED UNDER PRESSURE AND OIL LEAKED OUT ONTO THE EXHAUST MANIFOLD. FORTUNATELY THERE WAS NO FIRE. BMW DEALERSHIPS ACKNOWLEDGED THE COMMON FAILURE OF THE OIL SEPARATOR DESIGN. ALTHOUGH BMW OF NORTH AMERICA WOULD NOT RESPOND TO MY INQUIRIES. SINCE MY VEHICLE WAS NOT UNDER WARRANTY I PAID FOR ALL REPAIRS. I HAVE UPDATED THE VEHICLE TO THE NEW "HEATED PART" BUT HAVE NOT HAD A FULL WINTER ON THE VEHICLE TO STATE WHETHER OR NOT THE RE-DESIGN WAS SUCCESSFUL. *TR
MY 2002 BMW X5'S ENGINE SUDDENLY STALLED ON MY WIFE FEW HOURS AGO TODAY, 09/16/08, WHILE SHE WAS JUST PASSING THROUGH A STOP LIGHT AROUND WHERE SHE WORK AT. THE MILEAGE ON THE CAR IS ABOUT 47000 MILES. I'D TO THANK GOD SHE WAS NOT DRIVING ON A HIGHWAY WHEN IT STALLED. NOW THE CAR WITH MY MECHANIC FOR DIAGNOSIS. ABOUT TWO MONTHS AGO, THE CAR'S FRONT FAN THAT COOLS THE ENGINE FAILED TO WORK ALL OF A SUDDEN WHILE I WAS DRIVING IT ON A HIGHWAY WITH THE AC ON. I HAD TO PULL OVER ON SIDE OF THE ROAD AS THE TEMP GAUGE WENT STRAIGHT INTO THE RED ZONE. I HAD TO GET IT REPLACED WITH A NEW ONE. THEN, ABOUT A MONTH AGO, THE CAR'S FAN MOTOR THAT DISTRIBUTES THE AC/HEAT INTO THE CAR STOPPED WORKING. I'D TO HAD IT REPLACED ALSO WITH A NEW ONE. THAT'S ALL & THANKS. *TR
WE WERE BACKING UP THE CAR FROM THE RESTAURANT AND DRIVER SIDE AIR BAG AND CURTAIN AIR BAG POPPED OPEN BUT NOT DEPLOYED WITH AIR FOR NO REASON. TOOK THE CAR TO DEALER THEY SAID SENSOR UNDERNEATH THE CAR INITIATED, AND TO REPAIR COSTS WILL BE $4,000.00. I DON'T HAVE MONEY TO FIX THE CAR AND THEY RELEASED THE CAR TO ME. THE BAGS ARE NOT DEPLOYED AND AFRAID OF DEPLOYING WHILE DRIVING. *TR
CAR HAS BEEN WELL MAINTAINED WITH REGULAR SERVICE. 80,000 MILES. NO INDICATION OF ANY PROBLEM ON START UP. EXPERIENCED SUDDEN TOTAL LOSS OF TRANSMISSION FUNCTION. THE CAR ROLLS WHEN IN PARK. A GRINDING SOUND IS NOTED IN CABIN. *TR
STARTED CAR TO WARM UP ON COLD WINTER MORNING. WENT OUTSIDE FIVE MINUTES LATER AND THE CAR HAD STALLED. COULD NOT START. HAD TOWED TO MECHANIC AND TOTAL ENGINE FAILURE AT 100,000 MILES. BMW DID NOT OFFER ANY ASSISTANCE. *TR
2002 BMW X5 MISFIRES FROM FAULTY ENGINE COILS. SIMILAR RECALL TO THE 3 SERIES BUT DEALERSHIP SAID X5 NOT INCLUDED. *TR
ON 2/11/08 COLD DAY VEHICLE FAILED TO START SHOWING SAME SIGNS AS RECALLS ON 2004 AND 2007 MODELS THAT ARE RECALLS. VEHICLE SENT TO SHOP RETURNED 2 DAYS LATER WHILE TRAVELING ON MAJOR EXPRESSWAY VEHICLE STALLS OUT WITH OUT ANY ADVANCE WARNING AS IN 2004 AND 2007 MODELS SENT BACK TO SHOP VEHICLES OIL AND COOLANT MIXING CAUSING TOTAL ENGINE FAILURE. BMW'S RESPONSE NOT A RECALL FOR THIS YEAR BUT AWARE OF PROBLEM. *TR
2002 BMW X5 WITH OIL SEPARATOR SAFETY ISSUES. CONSUMER STATES THAT THE OIL SEPARATOR FAILED. CONSUMER WAS SHOWN THAT WATER WAS MIXING WITH THE OIL CREATING A FOAMY SLUDGE. LUCKILY THE PROBLEM DID NOT AFFECT THE ENGINE. *KB THE CONSUMER ALSO STATED THE DOOR LOCKS DID NOT WORK ON ONE OF THE DOORS AND THE WINDOW FELL INSIDE THE DOOR. THE WINDOW MECHANISM NEEDED TO BE REPLACED. THE WINDSHIELD WIPER INSERTS WERE REPLACED. *JB
I OWN A 2002 BMW X5 WITH LESS THAN 37,000 MILES. IN THE LAST 6-8 MONTHS I HAVE HAD TO REPLACE THE CONTROL ARM. MORE RECENTLY, I HAD TO HAVE THE ENGINE HARNESS REWIRED AND THE THROTTLE BODY REPLACED. MY BRAKE LIGHT IS CONSTANTLY GOING OUT EVEN THOUGH I HAVE REPLACED BULBS AND SOCKETS NUMEROUS TIMES. I HAVE SPOKEN TO OTHER X5 DRIVERS WHO HAVE HAD SOME OF THE SAME PROBLEMS SO I'M BEGINNING TO WONDER IF IT'S A BIGGER PROBLEM THAN JUST MY VEHICLE. *TR
TL*THE CONTACT OWNS A 2002 BMW X5. WHEN MAKING A TURN AT 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER IT WAS SHIFTED INTO PARK. THE DEALER REPROGRAMMED THE DME, HOWEVER, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 63,000 AND CURRENT MILEAGE WAS 65,000.
I DRIVE A 2002 BMW X-5. I AM EXTREMELY DISAPPOINTED AND FRUSTRATED BY THE FAILURE OF A BASIC COMPONENT OF MY AUTO. ON THREE SEPARATE OCCASIONS THERE HAVE BEEN ELECTRICAL SHORTS IN BOTH FRONT TURN SIGNALS AND ONE OF THE BRAKE LIGHTS. AT 58,315 MILES THE RIGHT TURN SIGNAL BULB AND SOCKET BURNED AT CONTACTS AND WAS REPLACED FOR $126.25. AT 85,549 MILES THE LEFT TURN SIGNAL BULB AND SOCKET BURNED OUT AND WAS REPLACED FOR $133.89. AT 88,685 MILES THE LEFT BRAKE LIGHT IS SHORTED OUT. THE DEALER DID NOT HAVE THE PART IN STOCK BUT THE REPAIR WAS QUOTED TO BE $239.00. THE SECOND FAILURE ACTUALLY HAPPENED AS I WAS DRIVING IN A HEAVY RAIN STORM. THE OTHER TWO FAILURES JUST SHOWED UP ON THE CAR'S DIAGNOSTIC SELF CHECK AT START UP. IT SEEMS THE LIGHT FIXTURES AND WIRING ARE PRONE TO WATER EXPOSURE THAT RESULTS IN THE ELECTRICAL SHORT. PERHAPS IT IS FAULTY DESIGN OR SUBSTANDARD MATERIALS. *JB
02 BMW X5 5 SPD THE SHIFT LEVER WILL GO INTO REVERSE RATHER THAN FIRST BECAUSE THERE IS NO RESISTANCE TO PUSHING THE LEVER INTO REVERSE. THE DEALER SAYS IT IS NORMAL. BMW NA SAYS "DEALERS DON'T LIKE TO FIX CARS FOR INDEPENDENT. *AK
OVER THE YEARS AFTER PURCHASING MY 2002 BMW X5, I HAVE REPORTED TO THE SERVICE DEPARTMENT OF WEATHERFORD BMW THAT THE TRANSMISSION WOULD NOT SHIFT GEARS PROPERLY AND THAT THE ENGINE WOULD ALL OF A SUDDEN START REVVING UP. AS THIS IS HAPPENING, THE ENGINE WOULD SURGE AND BUCK AT THE SAME TIME. EVEN THOUGH, I AND MY WIFE HAVE BEEN AWARE OF THESE ISSUES, THE SERVICE DEPARTMENT WAS NOT BEEN ABLE TO DUPLICATE THE SCENARIO OR EXPERIENCED THESE PROBLEMS WHILE SERVICING MY VEHICLE. WHILE DRIVING THE X5, NOT ONLY ME, BUT ALSO MY WIFE, SHE WOULD INFORM ME THAT THE ENGINE WOULD BUCK AND SURGE WHILE SHE WAS DRIVING THE VEHICLE. I BELIEVE THAT BECAUSE OF THESE ISSUES WITH THE TRANSMISSION AND THE ENGINE, THAT MY VEHICLE, A 2002 BMW X5 IS AN ACCIDENT WAITING TO HAPPEN. WITH THIS ALL SAID AND DONE, I WAS INVOLVED IN A HORRIBLE ACCIDENT WHERE THE VEHICLE IS NOW TOTALED, BUT I WAS ABLE TO WALK AWAY WITH ACHES AND PAIN (PHYSICALLY AND MENTALLY). I DO BELIEVE THAT BECAUSE OF THE PROBLEMS I HAD WITH THE TRANSMISSION AND ENGINE, IT WAS A DIRECT CAUSE OF THE ACCIDENT AND THAT BMW SHOULD REIMBURSE ME FOR THE 2005 BMW X5 THAT I JUST PURCHASED TO REPLACE MY PREVIOUS X5. ALSO, IN QUIZZING THE SALES MANAGER AT THE DEALERSHIP WHERE I PURCHASED MY NEW X5, I ASKED IF THERE WERE ANY MAJOR CHANGES TO THE VEHICLE. HIS REPLY WAS THAT DUE TO TRANSMISSION PROBLEMS WITH THE X5 - BMW CHANGED THE TRANSMISSION. THEREFORE, SINCE BMW WAS AWARE OF THESE ISSUES, AGAIN, I BELIEVE THAT BMW SHOULD REIMBURSE ME THE TOTAL P
ONBOARD COMPUTER READOUT IS MISSING LIGHTS. MORE AND MORE LIGHTS ARE STARTING TO FAIL. THE SERVICE GUY HAS A SIMPLE SOLUTION, BUY A NEW BOARD.... NICE A RELATIVELY NEW CAR NEEDS AN EXPENSIVE PART THAT JUST FAILED ON IT'S OWN.*AK
MY WIFE WAS DRIVING HER X5 ON A VERY COLD DAY IN JANUARY. SHE HEARD A LOUD BANG AS IF SHE HAD HIT SOMETHING. SHE STOPPED THE CAR BUT SAW NOTHING SO SHE DROVE ANOTHER 1/4 MILE HOME. AS SOON AS SHE STOPPED THE CAR FUMES STARTED BILLOWING FROM THE ENGINE. ON OPENING THE HOOD WE FOUND A SHATTERED VALVE COVER. SHE TOOK THE VEHICLE TO THE DEALER WHO WAS VERY GOOD ABOUT EXPLAINING WHAT HAD HAPPENED AND FIXING THE PROBLEM. APPARENTLY, BMW DECIDED NOT TO INSULATE PART OF THE OIL SEPARATOR VALVE FOR SOME OF THE X5 ENGINES. IN COLD WEATHER THE VALVE CAN STICK OPEN OR CLOSED CAUSING EITHER ENGINE FAILURE OR, AS IN MY WIFE'S CASE, A HIGH CRANKCASE PRESSURE WHICH EXPLODES THE VALVE COVER. THE VEHICLE WAS ABOUT 17 MONTHS OLD AND HAD ABOUT 5 THOUSAND MILES ON IT WHEN THIS HAPPENED, SO THE REPAIR WITH REPLACEMENT OF THE INADEQUATE PART WAS DONE UNDER WARRANTY. BMW KNEW THAT THIS PROBLEM COULD OCCUR, THEY HAD ALREADY SENT A BULLETIN TO EVERY DEALER LETTING THEM KNOW ABOUT IT BUT HAVE DECIDED AGAINST ISSUING A RECALL.*AK
WITHIN 6 WEEKS OF DRIVING IN HOT WEATHER, THE VEHICLE (2002 BMW X5 3.0 LITER) STALLED WHEN TURNING LEFT. MOST RECENT WAS IN TRAFFIC, NEARLY CAUSING AN ACCIDENT AS I WAS BLOCKING ONCOMING TRAFFIC. VEHICLE ROLLED TO A NEARBY RESTAURANT WHERE ON BOARD INSTRUMENTATION WAS LIT UP WITH ALL WARNING LIGHTS. RESTARTED ENGINE IN A FEW MINUTES OF COOLING. REPORTED TO BMW DEALER ON 5/18/2004 - DEALER REPORTS NO TROUBLE CODES OR ANY ABILITY TO REPLICATE TROUBLE. *AK
WHILE DRIVING DURING INCLEMENT WEATHER THE WINDSHIELD WIPERS STOPPED OPERATING AND RESULTED IN POOR VISIBILITY TO THE DRIVER. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *NM *NM
STALLING PROBLEM DUE TO LOSS OF BRAKE PERFORMANCE, AND SUDDEN ACCELERATION WHICH DAMAGED OTHER PARTS. (NAR) *PH *CB
WHEN DRIVING IN COLD WEATHER VEHICLE LEAKED OIL INTO THE ENGINE. *AK IN COLD WEATHER THE OIL SEPARATOR CRACKED AND CAUSED OIL TO LEAK. THE CONSUMER HEARD THAT THE NEW PART IS THE SAME AS THE OLD PART EXCEPT THE NEW PART HAS A FOAM INSULATOR. THE MANUFACTURER IS ONLY REPAIRING VEHICLE'S THAT ARE STILL UNDER WARRANTY. *NM
INTERMITTENTLY WHILE MAKING RIGHT TURNS DASHBOARD LIGHTS CAME ON, VEHICLE STALLED. AFTER A FEW SECONDS, VEHICLE RESTARTED AS IF NOTHING EVER HAPPENED. THIS OCCURRED FOUR TIMES IN THE LAST THREE MONTHS. *AK
SEVERAL COMPUTER RELATED MALFUNCTION OCCURRED. THE ABS FAILURE WARNING, DSC WARNING, CHECK ENGINE WARNING, ENGINE FAIL SAFE MODE WARNING LIGHT COME ON FREQUENTLY. REMOTE KEY DOES NOT WORK. SEAT MEMORY DOES NOT WORK. I WENT TO SERVICE CENTER TO FIX THESE PROBLEM EVERY MONTH SINCE I BOUGHT THIS CAR. WHEN I WAS ON HIGHWAY DRIVING AT 60 MPH, THE DRIVER?S SIDE DOOR OPENED BY ITSELF IN FEB, 2003.
WHAT WOMEN SHOULD KNOW WHAT ALL BMW X5 OWNERS SHOULD FEAR, AND WHY BMW SHOULD RECALL THEIR SUV. I AM A 36-YEAR-OLD WOMAN. I DRIVE A 2002 BMW X5. THEY CHOSE TO HIDE FROM CONSUMERS, THEIR PATHETIC CHOICE OF A SAFE LOCKING MECHANISM, AND A FAILURE OF AN ALARM SYSTEM. THE ONLY THING KEEPING A THIEF FROM GETTING INTO YOUR SUV, IS A LOCK THAT WEIGHS LESS THAN TWO QUARTERS. A THIEF NEEDS 5 SECONDS, A SCREWDRIVER, AND YOUR SUV IS THEIRS. NOT ONLY DOES THE SPLIT SECOND REMOVAL OF THIS LOCK ALLOW THEM INTO YOUR X5, BUT IT IMMEDIATELY SHUTS OFF THE SO-CALLED ALARM SYSTEM, UNLOCKS ALL YOUR DOORS, AND OPENS ALL YOUR WINDOWS, INCLUDING THE SUNROOF. ALL WITH JUST A FLICK OF THE WRIST. TO MAKE THE SITUATION WORSE; BMW IS AWARE OF THIS PROBLEM, CHOOSING TO DO NOTHING ABOUT IT. IN A LITTLE OVER A YEARS TIME, THEY HAVE BROKEN INTO MY X5 TWICE. THE FIRST ATTEMPT NEARLY COST ME MY LIFE. ONLY 2 DAYS AFTER RECEIVING MY VEHICLE, IT WAS BROKEN INTO. FORTUNATELY, I WAS MY OWN WITNESS. MY SUV, PARKED ONLY 20 FEET FROM THE STORE I WAS IN AT THE TIME, WAS BROKEN INTO IN LESS THAN 10 SECONDS. THEY POPPED THE LOCK OUT OF THE DRIVER SIDE DOOR, WHICH IN TURN DISABLED THE ALARM, THUS, NEVER GOING OFF, WAS IN MY DRIVER SIDE SEAT ATTEMPTING TO START MY VEHICLE. SEEING THE WHOLE THING, REALIZING WHAT WAS TAKING PLACE, I IMMEDIATELY RAN TO PROTECT WHAT WAS MINE. IT WAS 3PM, ON A HEAVILY POPULATED STREET. GOING ON INSTINCT, I RAN INTO THE MIDDLE OF A 2 WAY STREET. CARS SCREECHING TO A HALT; I SCREAMED FOR THE THIE
REAR SEAT BELT BUCKLE FAILED AND CAUSED THE CHILD SAFETY SEAT TO FLIP OVER.*AK *TS *NLM
WHILE TRAVELING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS STOPPED WORKING . *AK THIS OCCURRED AS THE CONSUMER WAS DRIVING ON THE HIGHWAY IN THE RAIN AND SLEET. *SCC *JB
WHILE TRAVELING ON THE HIGHWAY APPLIED BRAKES AND PEDAL WENT ALL THE WAY DOWN TO FLOOR. PLEASE FILL IN ADDITIONAL INFORMATION. *AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WAS LEAKING OIL FROM UNDERNEATH THE VEHICLE. DEALER IS AWARE OF THE PROBLEM.PLEAS EFILL IN ADDITIONAL INFORMATION. *AK
THE REAR WINDOW SHATTERED, WITHOUT CAUSE WHILE DRIVING. *JB
WHILE DRIVING, THE DRIVER SIDE DOOR OPENED BY ITSELF. *JB
THE VEHICLE HAD A VERY DANGEROUS BLIND SPOT, AS A RESULT A 2 YEAR OLD CHILD WAS KILLED. CONSUMER FELT THERE SHOULD HAVE BEEN SOME TYPE OF SENSOR OR CAMERA IN THE REAR OF THE VEHICLE.*JB
ELECTRICAL SYSTEM CONTINUOUSLY FAILS,CAUSING THE INTERIOR LIGHTS, SIDE REAR MIRROR, TRUNK LATCH, AND AUTOMATIC LOCKS ETC TO MALFUNCTION. DEALERSHIP CANNOT FIX OR FIND THE CAUSE.*AK
CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED, WHICH COULD CAUSE THE AIR BAGS TO BE INOPERATIVE IN THE EVENT OF AN ACCIDENT.*JB
I DRIVE 3,000 MILES PER MONTH AND I'M TIRED OF BEING BLINDED BY BMW'S HID LIGHTS. NO MATTER IF THEY ARE COMING TOWARDS ME OR BEHIND THEY ARE TOO BRIGHT! OTHER MANUFACTURERS DO NOT SEEM TO HAVE THIS PROBLEM. I HAVE NOTICED THAT THE X5 SUV IS THE ABSOLUTE WORST VEHICLE MADE TO DRIVE IN FRONT OF AT NIGHT. I HAVE HAD TO PULL OVER TO AVOID BEING BLINDED.THIS PROBLEM HAS OCCURED IN THE THREE DIFFERENT VEHCILES THAT I DRIVE, SO HEIGHT OF MY VEHICLE IS NOT A CONTRIBUTING FACOR. I FEEL THAT THESE LIGHTS ARE DANGEROUS AND SHOULD BE REDESIGNED
CONSUMER STATES THAT HAD ORDER VEHICLE WITH BACK AND SIDE AIR BAGS AND THE AIR BAGS CAME DISCONNECTED. NLM
WHILE PARKING, CONSUMER TAPPED THE BUMPER OF ANOTHER VEHICLE. THERE WAS NO DAMAGE TO THE OTHER VEHICLE. CONSUMER TOOK VEHICLE TO A BMW MECHANIC FOR AN APPRAISAL. THE MECHANIC INFORMED CONSUMER THAT THE BUMPER HAD BEEN KNOCKED OFF IT'S MOORING. CONSUMER REQUESTS INFORMATION ON THE SAFTEY STANDARD OF THIS VEHICLE. *JG
PASSENGER ELECTRONIC SIDE VIEW MIRROR RANDOMLY SITS INTO A DOWN POSITION. *SLC
DUE TO FLOOR MAT HAVING MOVEMENT MAT SLID AGAINST GAS PEDAL. OWNER WAS IN REVERSE AND ACCELERATED BACKWARDS INTO A CONCRETE GARAGE. GAS PEDAL ISHAS BEEN ATTACHED AT THE FLOOR. PLEASE DESCRIBE DETAILS. *AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 BMW X5 → · Every X5 year → · How the figures are calculated →