2016 Toyota Highlander Hybrid

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the service brakes. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes3
000
Structure › Body1
001
Steering1
000
Fuel/Propulsion System1
000

What owners reported

Newest filings
Service Brakes
Filed Jun 1, 202042,000 milesDC

WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR JOLTED AND SLOWED DOWN AND ALL PASSENGERS WERE STOPPED BY AUTO-LOCKING SEATBELTS. *TR

Service Brakes
Filed Jun 2, 201952,025 milesCA

BRAKE BOOSTER IS BAD. BRAKE IS SPONGY. REPEATED ATTEMPTS TO TAKE TO DEALER LEAD TO NO ACTION AFTER COMPLAINING LOUDLY AND THE DEALER SAID MY WIFE JUST HAS HIGH BLOOD PRESSURE. BUT THAT IS NOT THE CASE, MY HIGHLANDER HAS LOW BRAKE PRESSURE NOT "HIGH BLOOD PRESSURE. TOYOTA DOES NOT SHARE INFORMATION ABOUT THIS DEFECT BY PRETENDING DEFECT DOESN'T EXIST AND NOT NOTIFYING DEALERS. CHECK PRIUS BOOSTER RECALL. SIMILAR TECHNOLOGY THAT DOESN'T SEEM TO CHANGE.

Service Brakes
Filed Oct 5, 2018163,000 milesLA

I WAS STOPPED AND IN PARK WITH THE VEHICLE RUNNING WHEN THE "CHECK VSC SYSTEM," "CHECK ABS, BRAKE MALFUNCTION" WARNING LIGHTS CAME ON. THEY HAVE SINCE GONE AWAY AND RETURNED INTERMITTENTLY. FORTUNATELY, THERE WAS NO FAILURE WHILE IN MOTION, BUT DEALER ESTIMATED $4600 FOR REPAIR. IF THIS IS THE SAME PROBLEM FOR WHICH WARRANTY COVERAGE WAS EXTENDED FOR 2006-07 MODELS, THIS APPEARS TO BE AN ONGOING ISSUE.

Fuel/Propulsion System
Filed Sep 6, 201875,170 milesMA

STOPPED IN INTERSECTION WAITING TO MAKE A LEFT TURN. WHEN ATTEMPTING TO ACCELERATE ENGINE DID NOT START HYBRID WARNING STATED HYBRID SYSTEM FAILURE STOP IMMEDIATELY. GLIDED TO A PARKING SPACE. ATTEMPTED TO RESTART ENGINE CONTINUE TO GET SAME WARNING. AFTER THREE ATTEMPTS CALLED AAA AND TOYOTA DEALERSHIP. I WAS URGED TO TOW THE VEHICLE. AFTER APPROXIMATELY 20 MINUTES, ATTEMPTED TO START AGAIN THE VEHICLE TURNED ON AS IF NOTHING HAPPENED. ALL WARNING LIGHTS AT THAT TIME WERE EXTINGUISHED. DEALERSHIP FOUND A GENERAL WARNING ON VEHICLE COMPUTER. DEALERSHIP COULD FIND NOTHING WRONG WITH THE VEHICLE.

Structure › Body1 injured
Filed Jul 31, 201815,000 milesCA

THE DOOR ON THE DRIVERS SIDE TOP CORNER STRUCK ME IN THE TEMPLE AND CAUSED BLEEDING AND A HEADACHE. THE DOOR HAS A SHARP ANGLE. IT WAS STATIONARY I CLOSED THE DOOR AND WAS EXITING THE VEHICLE TO GO IN A CROWDED RESTAURANT. IN A PRIVATE PARKING LOT.

Steering
Filed May 10, 201828,000 milesWA

TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING 40 MPH USING THE FACTORY COMPACT SPARE TIRE, THE CONTACT LOST CONTROL OF THE STEERING WHEN DRIVING OVER GROOVED ROADS. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THERE WAS NO RESOLUTION. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,000. *TT

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20250300Routine
20240400Routine
20239600Routine
20226400Routine
202115400Routine
20209400Routine
20196000Routine
20185010Routine
20173200Routine
2016 — this page6000Routine
20154000Routine
20142100Routine
20135000Routine
20129000Routine
20115100Routine
201022400Routine
200940400Routine
2008197840Routine
2007110220Routine
2006370672Fatalities reported
20051100Routine
20040100Routine

Compare every Highlander Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.