2013 Toyota Highlander Hybrid

WE RECENTLY HAD OUR HIGHLANDER COMPLETELY TOTALED BY OUR INSURANCE AFTER A FAILURE TO HAVE OUR AIR CONDITIONING DRAIN PROPERLY. THE CLOG CAUSED WATER TO BACK UP INTO THE FRAME OF THE CAR AND FLOOD OUR FLOOR CARPETING. THE DRAINAGE ISSUE ALSO CAUSED THE HEADLINERS TO BECOME WET AND DRIP ONTO THE LEATHER UPHOLSTERY. WE BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP ADVANTAGE TOYOTA VALLEY STREAM AND THEY FIRST SUGGESTED CLEARING THE MOON ROOF BUT THAT WASN'T THE ISSUE. WHEN WE BROUGHT IT BACK TO THEM THEY KNEW IT WAS A PROBLEM WITH THE A/C DRAIN. THIS APPEARS TO BE A KNOWN ISSUE WITH TOYOTA VEHICLES. EVEN THOUGH THIS IS A KNOWN PROBLEM IT'S NOT PART OF THEIR STANDARD MAINTENANCE PROCESS. WE COULD HAVE SAVED OURSELVES A HEADACHE BY HAVING THEM "ADD" THIS TO THE REGULAR MAINTENANCE.

OVER NIGHT MY PARKED SUV MOVED 10 FEET BACKWARDS ON A VERY SLIGHT UP SLOPED PARKING SPACE AT MY HOME. IT WAS LOCKED, IN PARK AND NO ICE UNDERNEATH. I DID NOT MOVE IT AFTER FIRST NOTICING INCIDENT, BUT IT THEN MOVED ANOTHER 2 FEET THIS MORNING. THEN LATER I GOT IN AND MOVED IT BACK TO ORIGINAL PLACE, PUT IT IN PARK AND IT CAME TO AN ABRUPT STOP. THEN SET PARKING BRAKE SO THIS DOESN'T HAPPEN AGAIN. CALLED SOUTH HILLS TOYOTA AND THEY WERE NOT AWARE OF ANY CAUSE OR PROBLEM. PLEASE ADVISE, RJM PS: NO ICY CONDITIONS INVOLVED. SMART KEY WAS IN HOUSE ON TABLE. NO ONE IN HOUSEHOLD MOVED IT.

8/1/2016 2013 HIGHLANDER HYBRID WAS TRAVELING AT 60MPH WHEN LIGHTS ON DASH STARTED BLINKING WITH A LOUD BEEPING NOISE. BRAKE MALFUNCTION, CHECK ABS WAS READING ON THE INFORMATION SCREEN. TRAFFIC AHEAD ON 2 LANE HIGHWAY WITH A SPEED LIMIT OF 55MPH HAD SUDDENLY STOPPED AND I WAS FORCED TO SLAM ON BRAKES. AT THIS POINT THE BRAKES FELT VERY HEAVY, HEAVIER THAN USUAL, AS I DETECTED WHEEL LOCK UP AND PROCEEDED TO PUMP THE BRAKES TO AVOID REAR ENDING THE VEHICLE AHEAD.

WATER IS LEAKING INTO THE VEHICLE, SOAKING CARPET AND THE FLOOR, EVERYTIME IT RAINS. LOTS OF WATER REMAINS IN THE FLOOR EVERYTIME IT HAPPENS, MOSTLY IN THE MIDDLE ROW, SMELLING BAD AFTER A WHILE. DEALER SAID THEY CAN'T FIND IT. !..UPDATED 08/13/15 *BF UPDATED 11/27/2015*JS

TL*THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE AIRBAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,500.