2014 Toyota Highlander Hybrid

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the visibility/wiper. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Visibility/Wiper	1		0	0	0
Electrical System	1		0	0	0

1 safety recall

Part 573 reports

Electrical System › Software14V272000

Filed May 22, 201448,840 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk. In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Remedy. Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

What owners reported

Newest filings

Electrical System

Filed Feb 6, 201517,200 milesVT

CAR WAS DRIVEN FROM HOME LOCATION AT APPROXIMATELY 3 PM ON FEBRUARY 4, 2015. AFTER A QUARTER OF A MILE AN AUDIBLE WARNING SOUNDED AND THE CAR BEGAN TO SLOW. A FLASHING WARNING TO THE EFFECT OF "HYBRID SYSTEM FAILURE, STOP CAR IMMEDIATELY" APPEARED ON THE INSTRUMENT PANEL. CAR CONTINUED TO SLOW TO ABOUT 1 MPH. PULLED CAR TO SIDE OF ROAD AND TURNED IT OFF. CONSULTED OWNERS MANUAL WHICH SUGGESTED TRYING TO RESTART THE CAR. RESTARTED. THE SAME WARNING REAPPEARED. TRIED ONE MORE CYCLE WITH NO SUCCESS. TOWED TO DEALER NEXT DAY. THEY WERE NOT ABLE TO REPLICATE CONDITION. THIS UNEXPECTED CONDITION HAS GRAVE SAFETY IMPLICATIONS. CONSIDER DRIVING AT HIGHWAY SPEED IN DENSE TRAFFIC AND HAVING THE VEHICLE EFFECTIVELY SHUT OFF. *JS

Visibility/Wiper

Filed Sep 21, 201410 milesIN

MIRRORS ARE WAY TO BIG AND CAUSE A MASSIVE BLIND SPOT. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2006

Year	Complaints	Recalls	Fires	Deaths	Assessment
2025	0	3	0	0	Routine
2024	0	4	0	0	Routine
2023	9	6	0	0	Routine
2022	6	4	0	0	Routine
2021	15	4	0	0	Routine
2020	9	4	0	0	Routine
2019	6	0	0	0	Routine
2018	5	0	1	0	Routine
2017	3	2	0	0	Routine
2016	6	0	0	0	Routine
2015	4	0	0	0	Routine
2014 — this page	2	1	0	0	Routine
2013	5	0	0	0	Routine
2012	9	0	0	0	Routine
2011	5	1	0	0	Routine
2010	22	4	0	0	Routine
2009	40	4	0	0	Routine
2008	197	8	4	0	Routine
2007	110	2	2	0	Routine
2006	370	6	7	2	Fatalities reported
2005	1	1	0	0	Routine
2004	0	1	0	0	Routine

Compare every Highlander Hybrid year →

Other Toyota models

All Toyota models →

Camry 17,874 Prius 12,499 Corolla 11,638 RAV4 9,363 Sienna 8,544 Tacoma 8,420 Tundra 6,885 4Runner 5,858 Highlander 5,680 Avalon 3,402

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 22, 2014. Source: NHTSA Office of Defects Investigation.