2007 Toyota Highlander Hybrid

Routine

Owners filed 110 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

When it fails
020k40k60k90k120k200k
105,000 milesMedian miles at failure

102 complaints record an odometer reading. Failures cluster around 105,000120,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes26
400
Electrical System18
000
Service Brakes, Hydraulic11
301
Hybrid Propulsion System › Inverter11
000
Fuel/Propulsion System6
100
Service Brakes, Electric5
200
Electronic Stability Control (esc)5
000
Vehicle Speed Control4
200
Engine4
000
Air Bags3
202

2 safety recalls

Part 573 reports
Hybrid Propulsion System › Inverter13V396000
Filed Sep 4, 2013133,081 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.

Risk. The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.

Remedy. Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.

Electrical System11V342000
Filed Jun 29, 201182,273 vehiclesToyota Motor Engineering & Manufacturing

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2007 HIGHLANDER HYBRID AND LEXUS RX400H PASSENGER CARS MANUFACTURED FROM FEBRUARY 16, 2005, THROUGH AUGUST 30, 2006. A MODULE INSIDE THE INVERTER MODULE MAY CONTAIN INADEQUATELY SOLDERED TRANSISTORS THAT DURING HIGH-LOAD DRIVING, MAY BE DAMAGED BY HEAT CAUSED BY THE LARGE CURRENT. IF THIS OCCURS, VARIOUS WARNING LAMPS, INCLUDING THE MALFUNCTION INDICATOR LAMP, SLIP INDICATOR LIGHT, BRAKE SYSTEM WARNING LIGHT, AND MASTER WARNING LIGHT, WILL BE ILLUMINATED ON THE INSTRUMENT PANEL.

Risk. THE VEHICLE MAY ENTER A FAIL-SAFE/LIMP-HOME MODE THAT LIMITS THE DRIVABILITY OF THE VEHICLE. IT IS POSSIBLE THAT THE HYBRID SYSTEM WILL SHUT DOWN WHILE THE VEHICLE IS BEING DRIVEN, CAUSING THE VEHICLE TO STALL UNEXPECTEDLY, INCREASING THE RISK OF A CRASH.

Remedy. TOYOTA/LEXUS MAILED AN INTERIM OWNER NOTIFICATION ON JULY 19, 2011 TO ADVISE OWNERS OF THIS RECALL AND THE FACT THAT THEY WILL RECEIVE A FUTURE NOTICE WHEN PARTS BECOME AVAILABLE TO COMPLETE REPAIRS. TOYOTA DEALERS WILL INSPECT THE HYBRID INVERTER PRODUCTION NUMBER TO DETERMINE WHETHER THE INVERTER CONTAINS SUSPECT TRANSISTORS AND REPLACE THE MODULE FREE OF CHARGE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

What owners reported

Newest filings
Service Brakes, Air › Antilock › Abs Warning Light
Filed Apr 2, 202496,153 milesFL

The contact owns a 2007 Toyota Highlander Hybrid. The contact stated that upon starting the vehicle, several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a drained battery. The dealer determined that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to the dealer where it was diagnosed with an ABS actuator malfunction, and the ABS actuator was replaced. The failure recurred and the ABS actuator was replaced a second time. The contact stated that the brake pedal needed to be depressed multiple times for the brakes to respond as needed. The vehicle was taken back to the dealer where it was diagnosed with ABS actuator malfunction for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,153.

Engine
Filed Jan 26, 2022196,000 milesCA

The contact owns a 2007 Toyota Highlander Hybrid. The contact’s son stated while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the contact’s residence. The vehicle was not taken to a dealer to be diagnosed. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 196,000.

Electronic Stability Control (esc)
Filed Jul 24, 2019210,000 milesTN

I REPLACED MY BRAKES AFTER SEVERAL WARNING LIGHTS AND CODES KEPT POPPING UP ON MY DASH. HAD THE ROTORS TURNED. BUT WHEN I RETURNED TO DRIVING MY CAR AFTER I THOUGHT IT WAS FIXED THE BRAKES WOULD ALL OF A SUDDEN JUST GO OUT THE HYDRAULIC PART WOULD GO COMPLETELY TO THE FLOOR. THE CAR WOULD MAKE A HIGH PITCHED NOISE AND THEN NO BRAKES. TOOK IT TO TOYOTA IN CLINTON TN. SAID MY ABS BRAKE ACTUATOR WAS FAILING. WOULD COST ME 2200 DOLLARS TO FIX. THIS CERTAIN PART ON YOUR CAR IS SUPPOSED TO LAST YOU A LIFETIME. I DONT HAVE MONEY LIKE THAT NOW IT WAS TAKE ME A LIFETIME TO SAVE UP FOR THE REPAIRS. VERY SCARY. THIS WOULD HAPPEN TO ME RANDOMLY AS I WAS DRIVING NO MATTER WHERE OR HOW FAR THE TRIP I WAS TAKING. DIDN'T KNOW IF I WAS GOING TO BE ABLE TO MAKE IT HOME SOMETIMES. YOU JUST NEVER KNEW WHEN. SOMETIMES IT WOULD BE FINE AND OTHERS IT WOULD BE ABSOLUTELY SCARY.

Electrical System
Filed Jul 20, 2019171,908 milesMS

VSC LIGHT CAME ON AND THE CAR WOULD NOT DRIVE. TOWED TO TOYOTA AND HAD IT DIAGNOSED. THE POA80, P3020 HV BATTERY INOPERATIVE/SHORTED. THE VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN IT HAPPENED.

Service Brakes
Filed May 13, 2019155,000 milesAZ

THE ABS BRAKE MODULATOR BEGAN EXHIBITING VERY LOUD AND CONTINUOUS PUMPING/PRIMING SOUNDS FOR SEVERAL WEEKS. DURING THIS TIME PERIOD UPON HARD BRAKING THE BRAKE SYSTEM WOULD FAIL TO RESPOND IMMEDIATELY - THERE WAS A DELAY BETWEEN THE INSTANT THE BRAKE PEDAL WAS DEPRESSED, AND WHEN THE BRAKES WERE ACTUALLY ENGAGED TO SLOW THE VEHICLE. TODAY, ALL THE INSTRUMENT WARNING LIGHTS ILLUMINATED, INCLUDING: MASTER WARNING LIGHT, BRAKE WARNING LIGHT, ELECTRONICALLY CONTROLLED BRAKE WARNING, ANTI-LOCK BRAKE SYSTEM, AND SLIP INDICATOR. ALL THIS INDICATES A FAILURE OF THE ABS BRAKE MODULAR COMPONENT. TOYOTA MOTOR SALES, USA, INC. PUBLISHED WARRANTY ENHANCEMENT PROGRAM - ZG1 TO ADDRESS THIS ISSUE. THE WARRANTY IS ONLY VALID FOR UP TO 10 YEARS OR 150,000 MILES AND HAS RECENTLY EXPIRED FOR MY VEHICLE. TOYOTA MOTORS, KNOWING THIS COMPONENT IS PRONE TO FAILURE AND COULD HAVE CATASTROPHIC CONSEQUENCES, SHOULD TAKE A MORE PROACTIVE APPROACH TO ENSURE THE SAFE OPERATION OF ALL AFFECTED MODELS. AT PRESENT THERE IS NO WARRANTY COVERAGE, AND TOYOTA WILL NOT REPAIR THE FAULTY BRAKE SYSTEM. I AM LEFT WITH AN INOPERABLE VEHICLE WITH AN UNSAFE BRAKING SYSTEM, UNLESS I BEAR THE FULL COST OF REPLACEMENT MYSELF.

Service Brakes
Filed May 6, 2019128,000 milesCA

THIS COMPLAINT IS IN REGARDS TO THE TOYOTA WARRANTY ENCHANCEMENT PROGRAM ZG1. THIS WARRANTY WAS APPLICABLE FOR 10 YEARS AFTER FIRST USE OR 150,000 MILES WHICHEVER COMES FIRST. IN ORDER TO GET THE ABS ACTUATOR REPLACED A SET OF SYMPTOMS WAS REQUIRED. I OWN A 2007 TOYOTA HIGHLANDER HYBRID FWD WITH 128,000 MILES. LAST WEEK THE ABS ACTUATOR STARTED MAKING THESE LOUD NOISES AND THE ABS, BRAKE, CHECK VSC, AND MASTER WARNING LIGHT ALL CAME ON. THE BRAKING FUNCTION HAS DEFINITELY CHANGED AND NOW DOES A SUDDEN JOLT FORWARD WHEN THE CAR IS TURNED ON WHILE ALSO HEARING THE ABS ACTUATOR MAKING UNUSUAL NOISES. IT TURNS OUT THAT THE ABS ACTUATOR HAS AN INTERNAL MALFUNCTION. TOYOTA HAS TOLD ME THAT BECAUSE IT HAS BEEN 10 YEARS(EVEN THOUGH MY MILEAGE IS LESS THAN 150K), MY VEHICLE WOULD NOT BE COVERED. TOYOTA HAS ALSO STATED THAT THIS ISSUE IS A SAFETY HAZARD. I DO NOT UNDERSTAND WHY THIS ISSUE IS NOT LISTED AS A RECALL AS IT IS RELATED TO THE BRAKING SYSTEM MAKING THIS ISSUE A SAFETY HAZARD. INSTEAD I AM STUCK WITH MANY OTHERS HAVING TO PAY $3000 TO GET THE PART REPLACED EVEN THOUGH MY SPECIFIC VEHICLE IS AFFECTED BY THIS ABS ACTUATOR ISSUE. I USE THIS VEHICLE AS MY MAIN TRANSPORTATION FOR MY FAMILY. IF ANYONE CAN HELP ME OR EXPLAIN WHY THIS IS NOT A RECALL PLEASE CONTACT ME AT [XXX]. I AM LEFT WITH AN UNUSABLE VEHICLE BECAUSE MY ABS ACTUATOR DECIDED TO MALFUNCTION ON THE 11TH YEAR AFTER FIRST USE EVEN THOUGH IT ONLY HAS 128,000 MILES. IT SEEMS TO ME THAT THIS SHOULD BE A SAFETY RECALL BECA

Service Brakes
Filed Apr 30, 2019108,000 milesTX

THE VSDC WARNING CAME ON WITH CODE C1391, WHICH MEANS THE ABS PUMP ACCUMULATOR ASSEMBLY HAS GONE BAD, WHICH COSTS THOUSANDS OF DOLLARS TO FIX. WHEN I CONTACTED TOYOTA, THEY SAID THEY EXTENDED THE WARRANTY ON THIS AND THAT EXTENSION RAN OUT A COUPLE OF YEARS AGO. HOWEVER, THIS MAKES NO SENSE TO EXTEND A WARRANTY ON A PART YOU HAVE ADMITTED IS BAD AND A SAFETY HAZARD, AS THE BRAKES WILL FAIL AFTER THIS FAULTY PART REMAINS IN THE DYSFUNCTIONAL STATE. IT APPEARS TO ME THAT TOYOTA, WAS TRYING TO APPEASE AS FEW AS PEOPLE AS POSSIBLE BY EXTENDING A WARRANTY ON SOMETHING AS DANGEROUS AS THIS. THEY REFUSE TO FIX THE PROBLEM, EVEN THOUGH IT WILL CAUSE DEATH TO MANY. THE MECHANIC SAID THIS HAS HAPPENED TO MANY TOYOTA HIGHLANDERS, PER HIS INFORMATION TOO. *JS *JS

Service Brakes
Filed Feb 21, 2019152,000 milesAL

A SOUND OF SQUEAKING/PUMPING AIR OCCURS SOMETIMES WHEN I DEPRESS THE BRAKES. THIS SOMETIMES CONTINUES TO HAPPEN EVEN WITH THE CAR IS STOPPED COMPLETELY. IF THE BRAKE IS DEPRESSED LESS, THE SOUND OCCURS LESS FREQUENTLY. I HAD IT INSPECTED BY AN INDEPENDENT MECHANIC AND A DEALERSHIP MECHANIC AND WAS TOLD THE ABS ASSEMBLY HAS A LEAK AND NEEDS TO BE COMPLETELY REPLACED FOR A FEE OF ROUGHLY $2,300. THIS FIRST OCCURRED WITH MILEAGE AROUND 152,000.

Hybrid Propulsion System › Inverter
Filed Jan 30, 2019119,000 milesNJ

TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND "VEHICLE STABILITY CONTROL" AND "HYBRID SYSTEM" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HUDSON TOYOTA (599 NJ-440, JERSEY CITY, NEW JERSEY) WHERE IT WAS DIAGNOSED THAT THE INVERTER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 119,000.

Service Brakes
Filed Sep 12, 2018100,000 milesCA

WHEN BRAKING AT ANY SPEED, THE BRAKE PEDAL VIBRATES AND MAKES A "CHIRPING" SOUND. AFTER RESEARCHING I'VE DISCOVERED IT'S A BRAKE ACTUATOR ISSUE. TOYOTA DID EXTEND THE WARRANTY BRIEFLY, BUT NO RECALL WAS ISSUED. MY TOYOTA CERTIFIED MECHANIC SAID BRAKE FAILURE COULD DEFINITELY OCCUR WHEN THE ACTUATOR FAILS COMPLETELY. WHEN BRAKING OVER BUMPS, THE BRAKES SEEM TO GIVE OUT BRIEFLY AS WELL WHICH IS QUITE STARTLING. THE REPLACEMENT PART IS $1800 PLUS LABOR, WHICH IS RIDICULOUS CONSIDERING THIS IS DEFINITELY A SAFETY ISSUE.

Service Brakes
Filed Aug 18, 2018175,000 milesGA

I HAVE OWNED A 2007 TOYOTA HIGHLANDER HYBRID FOR SEVERAL YEARS. I BOUGHT THE CAR USED AND WAS NEVER NOTIFIED OF A SAFETY RECALL WARRANTY EXTENSION FOR THE ANTILOCK BRAKING SYSTEM (ABS MODULE). THE KNOWN DEFECTIVE PART FAILED 6 MONTHS AFTER THE EXTENSION EXPIRED AND WAS NEVER NOTIFIED OF THE RECALL. LOCAL DEALER NOW STATES THE REPAIR WILL COST $2500 WHICH IS ABOUT WHAT THE CAR IS ACTUALLY WORTH. THIS IS MY HIGHSCHOOL DAUGHTER'S CAR AND THE LIABILITY OF THE ABS MODULE & BRAKES FAILING COULD BE SIGNIFICANT. THE CAR IS OTHERWISE DRIVABLE AND THE BRAKES WORK ALTHOUGH THE ABS MODULE CONTINUES TO LIGHT UP THE VSC WARNING LIGHT ON THE LED MONITOR IN THE DASH. MY HOPE IS TO FIND SOME GOODWILL THROUGH TOYOTA OR POSSIBLY THE PART MANUFACTURER, HOWEVER HAVE BEEN UNABLE TO DO SO TO THIS POINT.

Service Brakes
Filed Aug 3, 2018202,000 milesCO

THE ABS BRAKE PUMP LEAKS. IT'S A $2000 REPAIR. THERE WAS A RECALL, BUT I NEVER GOT THE RECALL LETTER. THE RECALL EXPIRED 8 MONTHS AGO AND TOYOTA WON'T HONOR IT, EVEN THOUGH THEY CONFIRMED THEY SENT THE RECALL LETTER TO THE FORMER OWNER, 17 MONTHS AFTER I PURCHASED THE CAR. THEY DID NOT SEND THE LETTER TO THE REGISTERED OWNER ON FILE WITH THE STATE, THEY SENT IT TO THE ADDRESS THEY HAD ON FILE WITH TOYOTA.

Service Brakes
Filed Jun 12, 201860,035 milesGA

WHILE DRIVING UNDER NORMAL CONDITIONS, ALL DASH LIGHTS WENT ON SAYING CHECK VSC SYSTEM, ABS, BRAKE LIGHTS, WARNINGS AND TRACTION. TOOK VEHICLE TO SERVICE AT TOYOTA DEALER AND WAS TOLD THE ABS ACTUATOR ASSEMBLY HAS TO BE REPLACED, FOR NEARLY $2500. THIS IS A VEHICLE WITH UNDER 65,000 MILES ON IT AND THE ACTUATOR SHOULD LAST FOR THE LIFE OF THE VEHICLE. I JUST HAD THE RADIATOR REPLACED AND BRAKES REPLACED TWO MONTHS AGO. THIS PROBLEM WAS NOT DETECTED. BRAKES HAVE ALWAYS BEEN SOFT ON THIS VEHICLE. NOW THE BATTERY IS NOT CHARGING AND THE BRAKES ONLY SEEM TO WORK OFF AND ON. I HAVE TO PUMP THE BRAKES TO MAKE THEM WORK RIGHT. THIS IS A HUGE SAFETY PROBLEM AS ALL OF MY DRIVING IS IN THE CITY IN TRAFFIC. FROM READING ONLINE THIS IS A PROBLEM THAT OCCURS FREQUENTLY WITH THIS TYPE OF TOYOTA HIGHLANDER AND OTHER MODELS. I DON'T FEEL SAFE DRIVING IT AND I CAN'T AFFORD TO FIX IT. IT'S BARELY WORTH THE COST OF REPAIRING IT. IF THIS IS A KNOWN PUBLIC SAFETY ISSUE WHY DOESN'T TOYOTA RECALL THIS PART? THE SERVICE PERSON TOLD ME THE BRAKES MAY NOW FAIL AT ANY TIME, IN A DAY OR IN TWO WEEKS. HE TOLD ME TO AVOID OTHER VEHICLES ON THE ROAD!

Fuel/Propulsion System
Filed Jun 7, 2018280,000 milesGA

CHECK ENGINE LIGHT CAME ON YESTERDAY WHILE DRIVING. WE WERE TOLD THIS MORNING THAT WE MUST REPLACE THE FUEL SYSTEM CHARCOAL CANISTER. THIS ITEM IS UNDER RECALL FOR MANY TOYOTA VEHICLES 2006-2015, BUT THEY DID NOT TELL ME THAT IT IS COVERED ON MINE. HE SAID THERE IS A CRACK AND WHEN THEY REPLACE THE CANISTER THEY NEED TO REPLACE THE FUEL CONTAINMENT VALVE AS WELL. CAN YOU PLEASE CONFIRM IF MY VEHICLE IS COVERED UNDER THE RECALL? MY VEHICLE IS ACTING PERFECTLY FINE.

Service Brakes
Filed May 7, 2018146,000 milesAZ

MY BRAKE ACTUATOR BEGAN MAKING NOISES AND VIBRATING WHILE STILL COVERED BY THE SECONDARY WARRANTY. I TOOK IT INTO LOCAL TOYOTA DEALERSHIP, AND WAS TOLD THAT DESPITE THE SOUND AND VIBRATION THE CAR HAS TO THROW THE PROPER WARNING CODES TO BE COVERED. WHEN MY REAR WINDOW MOTOR OVERLOADED AND FAILED, IMMEDIATELY THE VSC/BRAKE/ABS WARNING LIGHTS ALL CAME ON THE DASHBOARD. I BELIEVE THAT THE BRAKE ACTUATOR HAS BEEN BAD FOR AWHILE, BUT ONLY AN UNRELATED ELECTRICAL SURGE CAUSED THE ECU TO TRIP THE BRAKE ACTUATOR ERROR CODES. I'M GRATEFUL THAT TOYOTA RESPONDED TO PREVIOUS COMPLAINTS BY EXTENDING THE WARRANTY -BUT THE DELAY IN TRIPPING THE ERROR CODE COST ME 6 MONTHS OF DRIVING WITH THE PULSATING AND POUNDING BRAKE NOISE AND ALLOWED MY SECONDARY WARRANTY TO EXPIRE.

Service Brakes
Filed Apr 25, 2018119,529 milesTX

"BRAKE ACTUATOR ASSEMBLY WARRANTY ENHANCEMENT" WHICH CAN CAUSE THE ABS AND VSC WARNING LIGHTS TO ILLUMINATE WITH CODES C1391, C1252, C1253 AND/OR C1256 MAY BE FOUND IN THE ABS ECU. TOYOTA HAD TWO WARRANTY ENHANCEMENTS FOR THIS ONE 6/12/2007 - 6/12/2017 AND THE SECOND ENDED 12/31/2017. WE HAD MIDAS AUTO SERVICE EXPERTS DO A BRAKE EVALUATION ON 11/25/2017, WHICH SHOWED CODES C1241, C1256 AND C1391. WE HAD THE EVALUATION DONE BECAUSE AFTER BREAKING THE CHECK VSC SYSTEM AND ABS AND BRAKE LIGHT CAME ON. WE HAVE THE PAPERWORK FROM MIDAS. IT WAS ALSO BROUGHT TO THE ATTENTION OF THE TOYOTA DEALERSHIP SALESPERSON THAT SOLD US THE CAR ON 12/20/17 AND HE DOCUMENTED IT ON HIS TOYOTA LAPTOP. THE SERVICE DEPARTMENT WAS ALSO CONTACTED BUT DID NOT REVEAL THERE WAS A WARRANTY ENHANCEMENT FOR THIS PROBLEM ONLY QUOTED TO REPLACE IT WOULD BE APPROXIMATELY $2500.00. THIS IS STILL A KNOWN PROBLEM AND THERE HAVE BEEN MULTIPLE CASES OPENED FOR THIS PROBLEM. I OPENED CASE 1801083723 ON 1/8/2017 AND ANOTHER 1804032206. TOYOTA TOLD ME BECAUSE THE CASE WAS OPENED AFTER 12/31/2017 AND THE SERVICE DEPARTMENT DID NOT RUN A DIAGNOSTIC ON IT THERE IS NOTHING THEY CAN DO UNDER THE WARRANTY ENHANCEMENT EVEN THOUGH WE HAVE PROOF FROM MIDAS (A THIRD PARTY) THERE WAS AN ISSUE ON 11/25/2017 AND THE TOYOTA SALES ASSOCIATE HAS NOTES IN REFERENCE TO IT AS WELL ON 12/20/17. THIS IS VERY DANGEROUS DUE TO NOT BEING ABLE TO STOP AND SINCE IT IS A KNOWN PROBLEM TOYOTA SHOULD OPEN UP ANOTHER WARRANTY ENHANCEMENT AND BE LIA

Service Brakes
Filed Apr 6, 2018114,678 milesTX

BRAKE ACTUATOR ASSEMBLY ENHANCER/ABS MODULE WENT OUT IN 11/2017. TOYOTA HAD A WARRANTY ENHANCEMENT ON THIS THAT ENDED IN 12/31/2017. THIS WENT OUT IN 11/2017, BUT WAS NOT DIAGNOSED AT A TOYOTA SERVICE DEPARTMENT, BUT THE SVC DEPT WAS CALLED ABOUT IT.. IT WAS DIAGNOSED AT MIDAS. A CASE WAS OPENED WITH TOYOTA ON 1/8/2018. TOYOTA IS SAYING THEY WILL NOT HONOR THE WARRANTY BECAUSE IT IS PAST THE 12/31/2017 DATE. THIS IS A KNOWN ISSUE WITH THESE TYPE OF VEHICLES AND SHOULD BE FIXED BY TOYOTA.

Air Bags
Filed Dec 15, 201718,000 milesWI

MY AIRBAG ON THE DRIVERS SIDE HAS JUST STOPPED WORKING. I CALLED TOYOTA AND THEY JUST SAY ITS A 10 YEAR OLD CAR AND AIRBAGS STOP WORKING. THIS IS A HUGE SAFETY CONCERN. ALSO MY HORN IS AFFECTED BY IT TOO, BECAUSE THAT HAS STOPPED ALSO. THESE THINGS HAVE STOPPED OVER A YEAR AGO. BEING THAT MY VEHICLE IS A BATTERY POWERED CAR, PEOPLE DO NOT HEAR THE ENGINE MUCH AND THE PROBABILITY OF A ACCIDENT IS HIGHER.

Structure › BodyFire
Filed Nov 8, 201787,842 milesWI

CAR WAS PARKED IN DRIVEWAY AND WAS STATIONARY. WARMING CAR UP TO GET RID OF FROST ON WINDSHIELD. THE CAR STARTED ON FIRE - TOTAL LOST. 3 TO 4 FEET FLAMES COMING OUT OF ENGINE.

Electronic Stability Control (esc)
Filed Sep 2, 2017176,000 milesFL

FAULTY BREAK SYSTEM THIS WOULD BE 2 TIME TO GET FIX IN LESS THAN 1 AND 3 MONTHS

20 of 110 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20250300Routine
20240400Routine
20239600Routine
20226400Routine
202115400Routine
20209400Routine
20196000Routine
20185010Routine
20173200Routine
20166000Routine
20154000Routine
20142100Routine
20135000Routine
20129000Routine
20115100Routine
201022400Routine
200940400Routine
2008197840Routine
2007 — this page110220Routine
2006370672Fatalities reported
20051100Routine
20040100Routine

Compare every Highlander Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 4, 2013. Source: NHTSA Office of Defects Investigation.