2002 Toyota Corolla

Routine

Owners filed 117 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k

61 complaints record an odometer reading. Failures cluster around 75,00090,000 miles; the median is 62,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags14
908
Vehicle Speed Control7
500
Engine and Engine Cooling › Engine7
000
Exterior Lighting › Headlights6
000
Suspension5
000
Seats5
000
Engine5
000
Air Bags › Frontal5
403
Fuel System, Gasoline4
000
Visibility › Power Window Devices and Controls3
000

5 safety recalls

Part 573 reports
Suspension10E002000
Filed Feb 11, 201012,657 vehiclesRide Control, Llc

Defect. RIDE CONTROL IS RECALLING CERTAIN FRONT STRUT MOUNTS BRANDED AS GABRIEL RIDE CONTROL OR ARVINMERITOR, P/NOS. 142435, 142193, 142305, 142303, SOLD AS REPLACEMENT EQUIPMENT FOR THE VEHICLES LISTED ABOVE. THE AFFECTED FRONT STRUT MOUNTS DID NOT CONTAIN A WELD JOINT BETWEEN THE BEARING HOUSING AND THE RATE PLATE.

Risk. THE ABSENCE OF THE WELD CAN ALLOW THE STRUT TO COME OUT OF ITS MOUNTING POSITION UNDER CERTAIN EXTREME DRIVING CONDITIONS WHICH COULD CAUSE DAMAGE TO SURROUNDING VEHICLE COMPONENTS INCREASING THE RISK OF A CRASH.

Remedy. RIDE CONTROL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED PARTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 15, 2010. OWNERS MAY CONTACT RIDE CONTROL AT 1-248-458-1396.

Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.

Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Exterior Lighting06E049000
Filed May 24, 200627,176 vehiclesCk Motorsport, Inc.

Defect. CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

Exterior Lighting › Headlights06E025000
Filed Mar 21, 20061,450 vehiclesPoli-Auto, Inc.

Defect. CERTAIN POLI-AUTO COMBINATION HEADLAMP ASSEMBLIES, P/NOS. 11-728, 11-728D, 11-710, 11-419, 11-713, 11-703, 11-704, 11-708P, 11-735, 11-725, 11-726, 11-716 (P&C), 11-721-1, 11-733, 11-729, 11-730, AND 11-732, SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. POLI-AUTO WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE HEADLAMPS AT ITS ORIGINAL PURCHASE PRICE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2006. OWNERS MAY CONTACT POLI-AUTO AT 305-477-1356.

What owners reported

Newest filings
Tires › Tread/Belt
Filed Aug 22, 2023RI

Tire size: TM-1 185/65R14 86 T Tire. I bought 4 tires in Sept 2022. I just found out that, after 11 months of normal city driving (which added bout 10K miles to the mileage) and normal maintenance, the tires already showing belt. They have become a safety hazard so I have to buy 4 new tires of another brand.

Engine
Filed Apr 23, 202174,047 milesCT

IVE OWNED THIS CAR FOR 3 WEEKS AND HAVE HAD TO PUT 2 QUARTS OF OIL IN EVERY WEEK BECAUSE EVERY MORNING I START MY CAR LOT OF BLUE SMOKE IS COMING OUT MY EXHAUST. THIS IS BECAUSE THE DESIGN TEMPERATURE FOR THE PISTONS IN THIS ENGINE WAS 120 DEGREES CELSIUS AND THE ACTUAL TEMPERATURES REACHED ARE 160 DEGREES CELSIUS, WHICH CAUSES THE PETROLEUM OIL TO SLUDGE UP AND CARBON TO ACCUMULATE IN THE PISTON OIL HOLES THAT ALLOW OIL TO FLOW TO THE PISTON RINGS. THIS BLOCKS THOSE OIL HOLES, PREVENTING OIL FROM GETTING TO THE PISTON RINGS AND SUBSEQUENTLY THE PISTON RINGS WEAR VERY, VERY QUICKLY, THEN ALLOWING OIL TO BE ABLE TO SLIP PAST THE PISTON RINGS, INTO THE COMBUSTION CHAMBER AND OUT THE EXHAUST. THIS WILL LEAD TO REPLACING THE PISTONS WHICH IS AN EXTREMELY EXPENSIVE AND LABOR INTENSIVE JOB JUST BECAUSE TOYOTA MADE A MISTAKE WITH THE WAY THEY BUILT THE ENGINE. IT'S A SHAME THAT TOYOTA HASN'T RECALLED THIS VEHICLE BECAUSE THERE ARE COUNTLESS AMOUNTS OF RECORDS ON THESE CARS HAVING THAT PROBLEM. THE CAR CAN BREAK DOWN AFTER SO MUCH OIL HAS BEEN BURNED AND THAT COULD HAPPEN UN EXPECTEDLY. IT'S DRIVABLE BUT NOT SAFE.

Engine
Filed Dec 3, 2019OH

THE ENGINE IS USING EXCESSIVE OIL. NEED TO ADD 1 QUART EVERY 300 MILES TO KEEP FILLED. THE CAR HAS 120,000 MILES. NOTICE BLUE SMOKE UPON ACCELERATION. CAR HAS BEEN REGULARLY SERVICED ACCORDING TO TOYOTA OWNER'S MANUAL.

Engine
Filed Oct 18, 2019FL

MY TOYOTA COROLLA 2002 CE HAS A DESIGN FLAW WITH THE PISTONS. THERE ARE NOT ENOUGH HOLES IN THE PISTONS TO ALLOW ENOUGH OIL TO GO THROUGH AND AS A RESULT, THE VEHICLE IS BURNING A LOT OF OIL, UP TO 1 QUART OF OIL EVERY 250 MILES. PLEASE! CAN YOU HELP ME WITH THIS SITUATION? THANK YOU.

Engine
Filed Nov 30, 201550,000 milesMA

TL* THE CONTACT OWNS A 2002 TOYOTA COROLLA. WHILE DRIVING 65 MPH, THERE WAS A LOW RUMBLING SOUND COMING FROM THE ENGINE. THERE WAS ALSO A STRONG EXHAUST ODOR INSIDE THE VEHICLE AND IT BURNED MORE OIL THAN NORMAL. THE CONTACT HAD TO PLACE APPROXIMATELY FIVE QUARTS OF OIL INTO THE VEHICLE AFTER DRIVING 150 TO 200 MILES. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE NORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Air Bags
Filed Oct 13, 2015VA

THE DASH LIGHT INDICATING A PROBLEM WITH MY AIR BAG IS ON. TOYOTA STATES THAT A SAFETY RECALL IS PENDING THAT MIGHT AFFECT MY CAR. UNTIL THEN, THEY ARE UNABLE OR UNWILLING TO REPAIR MY CAR. THEY STATE THAT THE AIRBAG MAY GO OFF ON IT'S OWN. THEY CANNOT TELL ME HOW LONG IT MAY BE BEFORE THE RECALL IS ANNOUNCED. THIS SEEMS HIGHLY DANGEROUS TO ME.

Air Bags
Filed May 5, 2015MA

TL* THE CONTACT OWNS A 2002 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash1 injured
Filed Apr 6, 201554,500 milesFL

AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE CRASH WAS SERIOUS; IT TOTOLED THE CAR. *TR

Air BagsCrash
Filed Mar 10, 2015300,000 milesMO

I WAS DRIVING HOME FROM WORKING 12 HOUR GRAVEYARD SHIFT. I FELL ASLEEP AT THE WHEEL AND RAN OFF THE RIGHT HAND SIDE OF OUR BLACKTOP ROAD 1 MILE FROM HOME. MY 2002 COROLLA WAS TRAVELING AROUND 50MPH I AWOKE AND ATTEMPTED TO CORRECT THE CAR'S PATH AND HIT A TREE HEAD ON DESTROYING THE RIGHT GRILL BUMPER HOOD, WINDSHIELD, RIGHT FENDER, INNER UPPER FRAME WORK AND HEADLAMP ASSEMBLY AND WIRING. MY DASH LIGHT CAME ON THAT SAID MY AIRBAG DEPLOYED. MY STEERING WHEEL AIRBAG WAS STILL INTACT IT FAILED TO DEPLOY OR INFLATE. I WAS SAVED BY GOD AND MY SEAT BELT. *TR

Air Bags
Filed Jan 31, 2015TN

TOYOTA TOLD US NOT TO PUT ANYONE IN PASSENGER SIDE BECAUSE AIRBAG IS DANGEROUS. WE HAVE FOUR ADULTS IN OUR FAMILY AND NEED TO USE THE PASSENGER FRONT SEAT. TOYOTA (JOHNSON CITY TN) SAY THEY HAVE NO IDEA WHEN THEY CAN FIX THE AIR BAG BECAUSE THEY HAVE NO IDEA WHEN PARTS WILL BE AVAILABLE. "IT COULD BE MONTHS". WE NEED TO HAVE IT FIXED SOON. *TR

WheelsCrash1 injured
Filed Sep 20, 20148,000 milesLA

I WAS IN THE "SLOW " LANE ON THE INTERSTATE HEADED TO SCHOOL. I RECEIVED A SPEEDING TICKET THE DAY BEFORE SO I MADE SURE TO ON BE IN SLOW LANE GOING SPEED LIMIT. THE CAR IN FRONT OF ME A RED CADILIAC BRAKE AND KIND OF HARD SO I BRAKE TRAVELING AT 60 TO 65 MPH. I BRAKE QUICK NOT REAL HARD AND WITH IN SECONDS I REALIZED THE CAR WAS LOOSING CONTROL. I QUICKLY JUMPED INTO THE PASSENGER SEAT AS SOON AS I REALIZED IT WAS IN GODS HANDS. I THEN DID A 360 AND A 180 ACROSS ALL THREE LANES NEVER HITTING ANOTHER CAR OR TRUCK HIT THE CENTER OF THE INTERSTATE AND ROLLED THREE TIMES. I KNOW THAT THIS IS WHAT HAPPENED BECAUSE THE WOMEN TRAVELING BEHIND ME SAID SHE HAD TO STOP BC SHE DIDN'T KNOW HOW I WAS ALIVE. I TOLD THEM THAT I THOUGHT A TIRE HAD BLOWN BUT REALLY I HAD NO CLUE I KNEW I WAS PISSED BC MY 6 MONTH OLD CAR GONE. IT WAS THE FIRST THING I WAS ACTUALLY BUYING ON MY OWN AND BAM. I HAD A SPRAINED ANKLE AND CUT ON SHOULDER ROAD RASH AND WHIP LASH BAD. RECENTLY I HAVE RESEARCHED AND SAW MY CAR IS IN FACT ON THE LIST. THE YEAR AND MODEL BUT HOW WOULD YOU KNOW IF MY EXACT CAR WAS DEFECTIVE? ITS BEEN IN THE IMPOUND SINCE APRIL 2002. I FEEL THIS NEEDS TO BE ADDRESSED AND I SHOULD BE COMPENSATED ACCORDINGLY. *TR

Suspension
Filed Jul 24, 2014130,000 milesMN

WHILE DRIVING ON BUMPY ROADS I WOULD HEAR A LOUD CLUNKING NOISE FROM UNDER THE CAR. I ASKED A MECHANIC WHAT IT WAS AND HE SAID IT WAS THE STRUTS. THERE IS A RECALL ON THIS VEHICLE, 2002 TOYOTA COROLLA FOR THAT VERY THING. ONE DEALER SAID HE WOULDN'T FIX IT. *TR

Electrical System
Filed May 20, 2013CA

TOYOTA CENTRAL DOWNTOWN LOS ANGELES HAS FAILED TO REMEDY THE RECALL OF THE ELECTRONIC CONTROL MODULE(ECM),I'VE BEEN TO CENTRAL TOYOTA SERVICE DEPARTMENT TWO TIMES AND THEY TURNED ME AWAY BY GIVING ME EXCUSE OF PARTS UNAVAILABILITY. THEREFORE PLEASE ADVICE ME WHAT TO DO NEXT?. THANK YOU. *TR

Air BagsCrash
Filed Apr 17, 2013140,000 milesIL

TL* THE CONTACT OWNS A 2002 TOYOTA COROLLA. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF HIS VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LAMP ILLUMINATED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 165,000. *TR

Engine
Filed Oct 16, 201278,000 milesNC

TL* THE CONTACT OWNS A 2002 TOYOTA COROLLA. THE CONTACT STATED WHILE ACCELERATING, THE VEHICLE LOST POWER AND WITHIN A FEW MINUTES IT SUDDENLY ACCELERATED. THE BRAKE PEDAL HAD TO BE DEPRESSED IN ORDER TO CONTROL THE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. A DIAGNOSTIC TEST WAS PERFORMED THAT WAS UNABLE TO DISPLAY A FAILURE CODE. THE 02 SENSOR AND THE CATALYTIC CONVERTER WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 147,000.

Engine and Engine Cooling
Filed Jan 31, 2012VA

THE PROBLEM IS AND HAS BEEN EXCESS OIL USUAGE. IT USES A QUART ABOUT EVERY 400 HUNDRED MILES. I BOUGHT THE CAR USED AT A LOCAL HONDA DEALER MAY, 2010. IT HAD 102,000 MILES ON IT. IT NOW HAS 117,000. IT'S BEEN USING OIL EVERY SINCE I'VE HAD IT. I TOOK IT BACK TO THE DEALER AND THEY COULDN'T FIND ANY THING WRONG. THEY SAID THE ENGINE WAS CLEAN AND THERE WERE NO OIL LEAKS ANYWHERE. I'VE SEARCHED THE INTERNET AND THERE ARE ALOT OF COMPLAINTS POSTED ABOUT THIS CAR. THE PROBLEM IS THE ENGINE PUT IN THE CAR IN 2002. A 1.6L WAS REPLACED WITH A NEW 1.8L ENGINE AND EVIDENTLY THE 1.8L DIDN'T SEAT PROPERLY CAUSING OIL USUAGE. MY SON DROVE THIS CAR WHILE HE WAS AT COLLEGE. THE PROBLEM IS, WITH THIS KIND OF OIL USAGE, YOU CAN RUN THE CAR OUT OF OIL. WE TRIED TO KEEP UP WITH IT, BUT IF YOU RUN IT HIGH SPEEDS IT WILL USE MORE OIL. IF THE CAR RUNS OUT OF OIL ON AN INTERSTATE AND THE ENGINE LOCKS UP, WELL YOU COULD HAVE A SERIOUS SAFETY PROBLEM. I KEEP THE CAR AT HOME NOW BECAUSE OF THE SAFETY CONCERNS. WE DRIVE IT LOCALLY ONLY. *TT

Steering
Filed Jan 19, 201275,000 milesVA

STEERING SUDDENLY BECAME VERY STIFF AND DIFFICULT. TOOK TO LOCAL TOYOTA DEALER WHO DIAGNOSED A FAILED RACK, AT 75,000 MILES. REPAIRED AT COST OF $1060. THREE WEEKS LATER EXPERIENCED SAME PROBLEM. RETURNED TO DEALER AND WAS TOLD THE INTERMEDIATE SHAFT JOINT WAS CORRODED AND STUCK. CLAIMS THEY HAVE FIXED IT. THIS ISSUE NEEDS TO BE LOOKED INTO AND A RECALL ORDERED. THIS IS A DANGEROUS AND SUDDEN FAILURE! *TT

Seats
Filed Jan 9, 2012122,500 milesAL

ABOUT A WEEK AGO, DRIVER SEAT COULD NOT RETURN TO UPRIGHT POSITION AFTER ADJUSTING ANGLE. THEN WE NOTICED LARGE PIECE OF SEAT BACK FRAME WAS PROTRUDING ON THE LEFT-HAND SIDE. UPON REMOVAL OF COVERING AND CUSHION TO UNCOVER THE BACK FRAME, WE DISCOVERED THAT, OF THE TWO SOLID-STEEL ARMS ATTACHING THE BACK FRAME TO THE BOTTOM PART OF THE BUCKET SEAT (THE ADJUSTER MECHANISM), THE ARM ON THE LEFT-HAND SIDE HAS BEEN SPLIT INTO TWO SEPARATE PIECES, ALONG A HORIZONTAL BREAK IN THE STEEL ITSELF. IN SHORT, THE LEFT HALF OF THE SEAT BACK FRAME IS NOT ATTACHED ANYMORE. INITIALLY WE SUSPECTED VANDALISM, BUT THE BREAK IS DEFINITELY NOT A SAW CUT (EVEN IF WERE POSSIBLE); AND WE ALSO DISCOVERED THAT THE STEEL ARM ON THE RIGHT-HAND SIDE HAS A HALF-INCH LONG CRACK IN ALMOST EXACTLY THE SAME SPOT, AND ALSO HORIZONTAL. THIS LED US TO CONCLUDE THAT THE BREAK ON THE LEFT ARM WAS DUE TO A DEVELOPING CRACK IN THE STEEL, AND THE RIGHT ARM IS CLEARLY HEADED TOWARDS AN IDENTICAL FRACTURE -- WHICH WOULD COMPLETELY SEPARATE THE SEAT BACK FRAME FROM THE BUCKET SEAT ALTOGETHER! THE TWO STEEL ARMS ARE CLEARLY MADE OF SUB-STANDARD MATERIAL. WITHOUT CONSIDERING THE SIGNIFICANT COST OF REPLACING THE BUCKET SEAT, THIS IS CLEARLY A SERIOUS SAFETY HAZARD, SINCE AT ANY MOMENT THE SEAT BACK COULD COLLAPSE COMPLETELY DUE TO SUB-STANDARD STEEL PARTS TEARING APART. IT IS FORTUNATE THIS WAS DISCOVERED WHILE THE VEHICLE WAS NOT IN MOTION. THIS IS DEFINITELY A SAFETY RECALL ISSUE. WE HAVE SEVERAL PHOTOS OF THESE DEFECTS

Seat Belts
Filed Jul 19, 201167,051 milesHI

I PURCHASED THIS VEHICLE USED FROM A DEALER ON OCTOBER 17, 2007. AFTER PURCHASING THE CAR I NOTICED THAT SOMETIMES WHEN I PULL OUT THE SEAL BELT, IT LOCKS AND CAN NOT BE PULLED OUT ANY FURTHER. THE BELT CAN ONLY BE PULLED OUT FURTHER ONLY AFTER A DRIVE AND START TO APPLY THE BRAKES. AFTER AN ARGUMENT WITH THE SALESMAN THE MANAGER AGREED TO REPLACE THE FRONT SEAT BELTS. A DAY LATER, I WATCHED THE MECHANIC INSTALL THE PAIR OF SEAT BELTS THAT CAME FROM THE DEALER IN SEALED BOXES. AFTER INSTALLATION THE PROBLEM IS STILL THERE. MANAGEMENT TOLD ME I WAS LUCKY THEY REPLACED THE SEAT BELTS BECAUSE USED CARS ARE ALL SOLD "AS IN". THEY REFUSED TO DO ANY FURTHER REPAIRS. TOYOTA DEALERSHIP SAYS THAT I WOULD HAVE TO PAY A DIAGNOSTIC TO FIND OUT WHAT THE PROBLEM IS AND THEN PAY FOR REPAIRS. A GENTLEMAN FROM TOYOTA'S PARTS DEPARTMENT TRIED TO BUCKLE HIMSELF IN AND HAD THE BELT LOCKED AS HE WAS PULLING THE BELT OUT. HE TRIED AGAIN SLOWLY BUT SAME RESULTS. HE CLAIMS HE NEVER EXPERIENCED ANYTHING LIKE THIS AND DON'T KNOW WHAT COULD BE WRONG. CAN ANYONE HELP ME?

Service Brakes, ElectricCrash
Filed Jan 4, 201175,000 milesTX

TL*THE CONTACT OWNS A 2002 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, WHEN THE BRAKE PEDAL WAS DEPRESSED WHILE DRIVING AROUND A CURVE, THE VEHICLE SUDDENLY ACCELERATED AND LOST POWER STEERING. THE VEHICLE SPUN AROUND AND CRASHED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 75,000.

20 of 117 complaints, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
202615100Routine
202531010Routine
202463201Fatalities reported
202373310Routine
2022100000Routine
2021185120Routine
2020305311Fatalities reported
2019202511Fatalities reported
2018133351Fatalities reported
2017178310Routine
2016214110High concern
2015219110High concern
2014269231Fatalities reported
2013201510Above average
2012446510Above average
2011584920Above average
20101,24417100High concern
20091,45913122Fatalities reported
2008314611Fatalities reported
2007836673Fatalities reported
20068391080High concern
20058531041Fatalities reported
20044771334Fatalities reported
20037201391Fatalities reported
2002 — this page117510Routine
2001133430Routine
2000145531Fatalities reported
1999155450Routine
1998225480Above average
1997135650Routine
19961296130Routine
19951767121Fatalities reported
1994172851Fatalities reported
1993130651Fatalities reported
199263230Routine
199171130Routine
199027100Routine

Compare every Corolla year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 11, 2010. Source: NHTSA Office of Defects Investigation.