Owners filed 73 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Steering
11
2
0
0
Exterior Lighting
11
0
0
0
Unknown or Other
9
0
1
0
Engine
8
1
0
0
Electrical System
8
0
0
0
Service Brakes
6
1
0
0
Air Bags
6
3
0
4
Power Train
3
0
0
0
Forward Collision Avoidance › Adaptive Cruise Control
2
0
0
0
Visibility/Wiper
1
0
0
0
3 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Clockspring/Spiral Cassette25V040000
Filed Jan 29, 20251,716 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy. Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Steering24V878000
Filed Nov 21, 20248,057 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.
Risk. A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash.
Remedy. Dealers will replace the intermediate steering shaft, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TB13/24TA13.
Air Bags › Frontal › Driver Clockspring/Spiral Cassette23V480000
Filed Jul 12, 2023152,927 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy. Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
My door actuators are going out on all my doors started with the driver door then the passenger rear door and now my driver rear door. This poses serious safety concerns, for example when Class Vehicles are involved in vehicular accidents because the occupants may become entrapped when the Door Actuator Defect prevents an occupant from unlocking the doors. Furthermore, this defect jeopardizes the safety of Vehicle occupants given that not all doors are capable of being manually unlocked from the exterior. Also another thing I would Like to add is that when I try to unlock the doors my only two working doors are my passenger front and back driver rear door but like I said it is starting to go out but I have to unlock them first then I have to use the key to the driver door just to get in cause if I do It the other way the car alarm will go off.
Power Train
Filed Aug 5, 2026CA
On Monday, January 5, 2026 at approximately 3:15 p.m. Pacific Standard Time, in the middle of stopped traffic (leftmost lane, southbound on Van Nuys Boulevard near the Saticoy Street intersection in Los Angeles, California), the vehicle, a 2023 Toyota Corolla Hybrid LE, suddenly started slowly moving backward. The driver pressed on the brake pedal, but the vehicle did not stop. In a panic, the driver removed the key from the ignition, which immobilized the vehicle. While in the middle of traffic, the driver contacted a family member for assistance and the vehicle was towed to the driver's residence. On the following day, January 6, 2026, the vehicle was towed to a service center for inspection. It is unknown if the warning messages observed January 6, 2026 were due to the vehicle being towed. At the service center, a tire was replaced and the brake system was flushed, at the owner's expense. Afterward, the driver continued to operate the vehicle. As of August 5, 2026, this incident had not recurred.
Power Train
Filed May 11, 2026CA
I purchased a 2023 Toyota Corolla LE as a Toyota Gold Certified Pre-Owned vehicle on March 8, 2026 at 61,387 miles. Within 30 days of purchase I began experiencing the following safety concerns: •Vehicle revs to 5,000-6,000 RPM unexpectedly •Violent jerking while driving •Vehicle stalls On April 7, 2026 I brought the vehicle to the selling dealership. The technician confirmed experiencing the jerking and stalling personally during a test drive but documented it as “common operation” and “operating as designed.” I disagreed with this assessment in writing on their service document. A second Toyota dealership subsequently found cracked motor mounts and transmission mounts in multiple locations on a 3 year old vehicle. Replacement of these components did not resolve the issue. Transmission fluid drained at service was nearly black in color on a Gold Certified vehicle that supposedly passed a 160-point inspection including transmission health check. The vehicle is currently at the dealership unresolved after nearly two weeks. The stalling and RPM surging present a serious safety hazard particularly at highway speeds. I am requesting this be investigated as a potential safety defect.
Electrical System
Filed Apr 24, 202670,000 milesCA
The contact owns a 2023 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the infotainment screen unexpectedly turned on and off. The vehicle was taken to the dealer, who determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Structure › Body
Filed Apr 5, 2026FL
Component: VISIBILITY / SUN VISOR Vehicle: 2023 Toyota Corolla Both the driver-side and passenger-side sun visors in my 2023 Toyota Corolla have failed within approximately two years of normal use. The visors no longer remain in their intended position and instead fall downward unexpectedly. When this occurs, the visor drops directly into the driver’s field of vision, creating a significant safety hazard by obstructing forward visibility while driving. This condition can happen without warning and requires the driver to physically move the visor out of the way, causing distraction and increasing the risk of an accident. The vehicle has not been modified, damaged, or subjected to abnormal conditions. The visors were used only as intended. Sun exposure is a normal and expected condition for this component, and failure under these circumstances indicates a potential defect in materials or workmanship. Both visors failing in the same manner suggests a systemic issue rather than isolated wear and tear. The vehicle was taken to a Toyota dealership, where I was initially told the repair would be covered under the manufacturer’s warranty. However, the claim was later denied and classified as “wear and tear” due to sun exposure. Given the function of sun visors, this explanation is not reasonable. This issue presents an ongoing safety concern due to impaired driver visibility. I am submitting this complaint so that this defect can be reviewed and tracked for potential broader impact.
Electrical System
Filed Apr 2, 2026PA
I am experiencing persistent and unresolved issues with the infotainment and display system in my Toyota Corolla, primarily involving Apple CarPlay overriding the driver display. Even when I manually disable the setting that allows CarPlay/navigation to take over the display behind the steering wheel, the system does not retain this setting. After turning the car off and restarting it, the navigation/map interface reappears and overrides the driver display again. This behavior is extremely distracting while driving and interferes with my ability to safely view normal vehicle information. It has created multiple situations where I felt at risk of a collision due to unexpected display changes and distraction. In addition, there are ongoing system malfunctions including: •Volume controls becoming unresponsive (the slider does not adjust sound), requiring the system to be restarted to function again. •Intermittent failure of the phone connection/charging port, where the device does not connect properly to the system. A prior software update temporarily addressed one issue, but the core problems persist. I have been attempting to resolve this through Ardmore Toyota dealership in PA for approximately one year without a meaningful fix or access to a qualified technician. This appears to be a recurring software or system defect that affects driver attention and vehicle operation. I am concerned this creates a significant safety risk for myself and others on the road. No one has taken
Electrical System
Filed Feb 24, 2026MA
The drivers side locking mechanism doesn’t work with the key fab all of a sudden and I have to climb in through my passenger side door
Service Brakes
Filed Feb 21, 2026FL
I have a Hybrid version of the 2023 Corolla in the SE trim. Everytime the car is cold (engine just started), and I'm pressing the brake, I can hear some clicking noises similar to a CV Axle noise when they are bad. That braking noise goes away as the car heat up. The noise is sensitive to speed, it changes frequency with it. I haven't experience loss of brakes but I'm concerned with the noise and the possibility of it.
Fuel/Propulsion System
Filed Dec 23, 2025DE
After fueling strong fuel smell in vehicle within 100 miles check fuel cap light came on. next day check engine light came on. made appointment at dealership . dealership performed evap smoke test which found smoke coming from top of fuel cell. installed fuel pump ring and evap hose clip. performed evap test and smoke test -passed cleared codes. got car back next day less than 50 miles later ck engine code and fuel cap and fuel odor back.
Service Brakes
Filed Dec 17, 202555,000 milesAR
The contact owns a 2023 Toyota Corolla. The contact stated that whenever the vehicle was shifted to park(P), the word (P) was illuminated on the PRNDL, but the word was not displayed on the instrument cluster. The contact stated that while shifted to drive(D) there was no indication of drive on the PRNDL, or the instrument cluster, and the vehicle failed to respond. The contact stated that the failure had occurred while shifted to reverse(R). The contact had been advised by a mechanic on how to reset the parking brake to be able to shift to park(P), drive(D) or reverse(R). The contact had been advised to lift the parking brake lever and hold it for 5 seconds and then depress the lever and hold for 5 seconds. The contact was able to shift to any gear, and the vehicle would move after performing the reset. The contact normally did not engage the parking brake, however, when the failure first occurred, the warning "EPB Stopped Completely" illuminated twice but had not illuminated in weeks. The contact stated that the failure was intermittent but had gradually become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.
Exterior Lighting
Filed Nov 11, 2025FL
Moisture and water got into the front head light causing it to go out . The blinker , low light and bright light on front driver went out while I was on the highway.
Engine
Filed Oct 25, 2025FL
I got a message that the engine needs maintenance and I should go to the dealership and have the coolant bypass valve repaired. I see there's a lawsuit against Toyota for a manufacturing defect in that component on 2019-2023 Corollas. I'd like to know if I'll get a refund.
Engine
Filed Oct 22, 2025PR
A message came out that I need to maintain the engine and take it to the concierge and they told me that it is the coolant by pass valve
Unknown or Other
Filed Oct 17, 2025NY
7 months ago when my car had 56k miles my transmission was bad and they replaced but now is giving problems again i took it to lia toyota of rockland and they didn’t do anything about it, that the transmission is ok, but bad smell is coming out of the transmission and is hard to shift and it gives like hard pull when it changes into gear and u can hear the clunky sound of the transmission and it has only run for 19k miles and it has been only 7 months since they replaced
Back Over Prevention › Sensing System › Camera
Filed Sep 27, 2025ID
There's an electrical problem going on with all Toyota vehicles coming out with the new navigation system where goes out and keeps rebooting. Multiple times on cars a year have reported this issue. Causes a distraction as screen goes on and off randomly as you drive and backing up. Also without it you can't see your GPS and find routes. Just simple search and there's many complaints about this issue from consumers being affected as fast as 10 miles into owning car to month or six. Not worth repairing as goes out every other month and don't even last a year before goes out.
Unknown or Other
Filed Sep 21, 2025TN
My Toyota, the 12.3-inch display screen fails to turn on when I start the vehicles or could unexpectedly shut down while driving.
Unknown or OtherFire
Filed Aug 25, 2025SC
While driving my vehicle Southbound on [XXX] in the Simpsonville/Fountain Inn area of South Carolina, my vehicle suffered some sort of catastrophic failure while driving and became completely engulfed in flames. The vehicle was a total loss. The vehicle had been serviced a little over a month prior to this incident happening. The fire department took a report for the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Jun 30, 2025FL
The Toyota Corolla LE screen goes blank and does not show any information. When the screen does work, the map malfunctions and shows the vehicle and directions in various bodies of water and displays unsafe routes. The car is available for inspection upon request. You are unable to drive hands free which increases the risk of distracted driving. Map routes to unsafe areas which can make a driver drive into areas that are unsafe to themselves and endanger other motorists and pedestrians. By the Toyota dealership, yes. They stated there was no recall for it and that they could not recreate the issues. No.
Unknown or Other
Filed Jun 13, 2025MD
I was at an intersection, and the engine suddenly stopped for no apparent reason. This message shows up on dashboard: Steering power low. It asked me to put it on park and turn the engine back on. Very dangerous
Steering
Filed Apr 28, 202535,000 milesNY
The contact owns a 2023 Toyota Corolla. The contact stated that while attempting to adjust the steering wheel, the steering column failed to lock into place. The vehicle was taken to the local dealer who diagnosed and determined that the steering column was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 35,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 29, 2025. Source: NHTSA Office of Defects Investigation.