Owners filed 118 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 4 times.
When it fails
07500075,000 milesMedian miles at failure
102 complaints record an odometer reading. Failures cluster around 105,000–120,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes
46
3
0
2
Vehicle Speed Control
11
1
0
0
Engine
11
0
0
0
Visibility/Wiper
7
0
0
0
Structure › Body
7
3
1
0
Unknown or Other
5
0
0
0
Electrical System
5
0
1
0
Structure
4
0
0
0
Air Bags
4
2
0
2
Visibility
2
0
0
0
4 safety recalls
Part 573 reports
Visibility › Power Window Devices and Controls15V689000
Filed Oct 22, 20151,814,284 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Risk. If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy. Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Seats13V014000
Filed Jan 16, 20133,235 vehiclesSoutheast Toyota Distributors, Llc
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy. Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Visibility › Power Window Devices and Controls12V491000
Filed Oct 10, 20122,519,424 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Risk. If the switch overheats, it may melt, possibly resulting in a fire.
Remedy. Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Vehicle Speed Control › Accelerator Pedal09V388000
Filed Oct 5, 20094,445,056 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Risk. A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy. TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
The contact owns a 2009 Toyota Camry Hybrid. The contact’s wife stated while driving approximately 30 MPH, the VSC and ABS warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with needing the brake master cylinder replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact also filed a complaint with the manufacturer. The failure mileage was approximately 154,000.
Seats › Front Assembly › Seat Heater/CoolerFire
Filed Sep 27, 2021168,000 milesCA
The contact owns a 2009 Toyota Camry Hybrid. The contact stated while driving 10 MPH, she smelled a burning odor and she saw smoke in the vehicle. The contact stated she also felt heat on her back. The contact stated as she continued to drive, the seat became increasingly warmer. There were no warning lights illuminated. The contact stated that she parked and exited the vehicle. The contact stated the seat then cooled down. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring while driving and while the vehicle was parked. The dealer was notified of the failure and advised the contact that her VIN was not included in the recall for NHTSA Campaign Number: 16V396000 (SEATS). The manufacturer was notified of the failure and advised as the dealer. A case was opened. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 168,000
Service Brakes, Air › Antilock › Control Unit/Module
Filed Jul 22, 2021130,000 milesAL
The contact owns a 2009 Toyota Camry Hybrid. The contact stated that while driving and depressing the brake pedal, the vehicle would not immediately stop, causing the stopping distance to become extended. The vehicle was taken to an independent mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 130,000.
Service Brakes
Filed Apr 14, 2021131,000 milesFL
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. THE CONTACT STATED WHILE OPERATING THE VEHICLE, THE ABS, VSC, AND CHECK BRAKE SYSTEM WARNING LIGHTS ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHILE DEPRESSING THE BRAKE PEDAL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Structure › Body
Filed Jul 22, 2019105,000 milesMO
MY DASHBOARD IS MELTING, SINCE IT IS MELTING IT IS CAUSING THE DASHBOARD TO BE REALLY SHINEY, WHICH IS CAUSING A HUGE REFLECTION ON MY WINDSHIELD, WHICH IS MAKING IT HARD TO SEE OUT. THE DASHBOARD IS ALSO REALLY STICKY FROM MELTING, AND IM ALSO CONCERNED ABOUT THE AIRBAGS BECAUSE OF THIS.
Structure
Filed Jul 12, 201947,000 milesCA
RE: TSB-L-SB-0144-11 STICKY/MELTING DASHBOARD THE CAR IS 6 MONTHS BEYOND THE DATE OF THE WARRANTY ENHANCEMENT PERIOD. SINCE THE CONDITION OF SHINY STICKINESS OF THE DASHBOARD DID NOT COME TO MY ATTENTION UNTIL AFTER THE ENHANCEMENT PERIOD, I BELIEVE THAT I AM NEVERTHELESS ENTITLED TO THE REPAIR OF THE DASHBOARD BY TOYOTA AND THAT COVERAGE SHOULD BE ALSO EXTENDED TO THE REPLACEMENT OF CERTAIN ANCILLARY PARTS RELATED TO THE REPLACEMENT THAT MIGHT BE DAMAGED AS A RESULT OF THE WARRANTY REPAIR. THERE IS NO VALID REASON THAT THE WARRANTY ENHANCEMENT SHOULD HAVE EXPIRED AS THIS CONDITION IS DANGEROUS AND NEEDS TO BE CORRECTED ON ALL AFFECTED VEHICLES REGARDLESS OF AN ARBITRARY PERIOD SET BY TOYOTA. *JS
Visibility/Wiper
Filed Jul 8, 2019100,120 milesIL
MELTING DASHBOARD AND DRIVER'S SIDE VISOR DOES NOT STAY UP. THE MELTING DASH CAUSES A GLARE ON THE WINDSHIELD CAUSING VISIBILITY TO BE OBSTUCTED. I WAS TOLD THAT I MISSED THE WARRANTY PERIOD BUT HAVE NEVER BEEN SENT ANYTHING ABOUT THIS PROBLEM.
Service Brakes
Filed May 21, 2019137,000 milesVA
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE DRIVING 45 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT SHIFTED INTO LOW GEAR AND WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. IN ADDITION, THE ABS, TRACTION CONTROL, AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Electronic Stability Control (esc)
Filed May 15, 2019116,000 milesVA
ABS AND TRACTION CONTROL ARE ON THE VEHICLE SLIPS WHEN TAKING OF THE VCS STABILITY IS ON IT'S VERY SCARY TO DRIVE THE VEHICLE.
Structure › Body
Filed Mar 23, 201991,000 milesTX
THE RUBBER BUTTON TO OPEN THE TRUNK MELTED, DOWN TO THE REAR BUMPER OF MY CAR (BLACK).
Service Brakes
Filed Mar 7, 2019140,000 milesGA
THE HAND BRAKE LIGHT KEEPS COMING ON AND OFF WHILE DRIVING. THE CAR FEELS LIKE IT'S COASTING AND HAVE NO TRACTION CONTROL. ALL OF THE SUDDEN, ALL LIGHTS TURN ON DASHBOARD AND CHECK VSC SYSTEM COMES ON, BRAKES ARE HARD TO ENGAGE AND STEERING CONTROL IS DIFFICULT. CAR DRIVES LIKE THAT FOR ABOUT 5 MINUTES AND THEN ALL GOES BACK TO NORMAL. FEW DAYS LATER IT STARTS UP AGAIN WITH THE BREAK LIGHTS COMING ON AND OFF. IT HAPPENS DURING DIFFERENT DRIVING CONDITIONS: STRAIGHT CITY STREET, WHILE TURNING, GOING DOWN A HILL OR ATTEMPTING TO COME TO A STOP. THIS MAKES IT REALLY SCARY AS I AM IN A VERY DANGEROUS SITUATION WHEN I AM TRYING TO BREAK AND THE BREAK DO NOT ENGAGE AND STEERING CONTROL IS AFFECTED. I HAVE TAKEN IT TO MECHANIC AFTER THE INCIDENTS AND THEY CANNOT DIAGNOSE THE ISSUE AND THERE ARE NO FAILURE CODES. HOWEVER, THE ISSUE KEEPS GOING ON MAKING ME TERRIFIED TO DRIVE THE CAR.
Electronic Stability Control (esc)
Filed Mar 6, 2019VA
MY VSC LIGHT IS ON ALONG WITH THE ABS AND THE BRAKE LIGHT. WHILE TAKING A 1 1/2 HOUR TRIPT THE LIGHT WENT OFF AND STAYED OFF FOR A FEW DAYS. WHILE TAKING ANOTHER HIGHWAY TRIP TRAVELING THE SPEED LIMIT, THE LIGHT WAS OFF UNTIL AFTER DRIVING FOR TWO HOURS I STOPPED AT A RESTAURANT. THE LIGHTS CAME BACK ON, AND HAVE BEEN ON EVER SINCE.
Unknown or Other
Filed Feb 19, 2019CA
VSC SYSTEM KEEPING APPEARING ON THE DASH BOARD
Service Brakes
Filed Feb 8, 2019112,000 milesTX
ON MY 2009 CAMRY HYBRID, AS I WAS GOING TO WORK, WHEN I TRIED TO SLOW DOWN THE CAR THE BRAKES WENT HARD AND CAN'T STOP THE CAR TOTALLY I SAW THE BRAKE LIGHT, TRACTION CONTROL, AND ABS LIGHTS TURNED ON, AND CHECK VSC SYSTEM DISPLAYED. I IMMEDIATELY SLOW DOWN THE CAR TOOK THE EXIT AND STOP THE CAR. I TURNED OFF THE CAR AND START THE CAR AGAIN WHICH FIXED ALL THE ABOVE ISSUES. IT HAPPENED APPROX TWO WEEKS AGO AND TOOK THE CAR TO TOYOTA OF GRAPEVINE TX 76051 AND THEY DID NOT FIND ANY ISSUE RELATED TO BRAKE OR ANY CODE. I AM SCARED TO DRIVE THE CAR AND TAKING THE CAR TO THE SAME DEALER TO CHECK AGAIN.
Service Brakes
Filed Jan 22, 2019163,000 milesVA
I WAS DRIVING ON THE INTERSTATE (395N INTO DC) AND THE CAR'S BRAKES FAILED. THE CAR IMMEDIATELY DISPLAYED VEHICLE CONTROL SYSTEM (VCS) FAILURE AND A NUMBER OF OTHER WARNINGS. I WAS FORCED TO SWERVE OUT OF TRAFFIC AND TO UTILIZE THE EMERGENCY BRAKE TO STOP THE CAR.
Service Brakes
Filed Jan 4, 20193 milesTX
BRAKE COMES ON, ABS LIGHT COMES ON AND IT BECOMES DIFFICULT TO BRAKE (BRAKES ARE HARD). THEN AFTER AN HOUR OR SO THE LIGHTS GO OFF AND BRAKES RETURN TO NORMAL. I NOTICED THAT WHEN IT RETURNS TO NORMAL THERE IS A HEAVY BUMP, IT ACTUALLY FEELS LIKE SOMEONE BUMPED YOU FROM THE REAR. THIS HAS HAPPENED OFF AND ON FOR ABOUT 3 MONTHS NOW. I TOOK IT TO MY MECHANIC THINKING IT WAS SOMETHING MINOR, PADS ETC. AND IT WAS NOT THAT. ON 11/28/18 I TOOK IT TO THE DEALERSHIP. THEY FOUND NOTHING WRONG. NOT SURE WHAT ELSE CAN BE DONE. THIS IS VERY FRUSTRATING AND POTENTIALLY DANGEROUS. BECAUSE THIS PROBLEM CAN HAPPEN AT ANY TIME WITH NO WARNING, IT HAS HAPPENED WHILE DRIVING AND ALSO STARTING THE VEHICLE. MY PERSONAL MECHANIC DID FIND SOME INFORMATION THAT MAY PERTAIN TO THIS PROBLEM (WARRANTY ENHANCEMENT PROGRAM - ZE1 2007 - 2011 MODEL YEAR CAMRY HYBRID VEHICLES EXTENSION OF WARRANTY COVERAGE FOR BRAKE ACTUATOR ASSEMBLY AND SKID CONTROL ECU/BREAK PEDAL SENSOR) SERVICE CAMPAIGN BULLETIN REF# T-CP-ZE1, DATE OF ISSUE JULY 1, 2014.
Service Brakes
Filed Jan 2, 2019118,368 milesCA
WHEN I DRIVING BACK YESTERDAY JAN 1ST 2019 FROM FRIENDS HOUSE SUDDENLY THE CHECK VSC SYSTEM TURNED ON AND OTHER ICONS TURNED ON IN THE CAR DASHBOARD. I TRIED TO PRESS THE BRAKES AT A STOP SIGN AND THEY DO NOT ENGAGE OR THEY WOULD ENGAGE ON A DELAY, VEHICLE TOOK LONG TIME TO STOP. IT WAS HARD DRIVING BACK AND I WAS SCARED OF AN ACCIDENT HAPPENING EVEN AFTER TURNING ON EMERGENCY BLINKERS ON MY DRIVE BACK HOME. TOYOTA NEEDS TO INVESTIGATE IT AS IT IS A SAFETY ISSUE.
Service Brakes
Filed Dec 14, 2018106,571 milesVA
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE DRIVING APPROXIMATEY 10 MPH AND ATTEMPTING TO STOP, THE VEHICLE WOULD NOT STOP OR SLOW DOWN WHEN DEPRESSING THE BRAKE PEDAL. DURING THE FAILURE, SEVERAL WARNING MESSAGES AND INDICATORS DISPLAYED AND ILLUMINATED INCLUDING "CHECK VSC SYSTEM" (VEHICLE STABILITY CONTROL), ABS, MASTER WARNING, AND BRAKE FAILURE. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO PASSPORT TOYOTA (5001 AUTH WAY, SUITLAND, MD) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,571.
Service Brakes
Filed Nov 24, 2018106,000 milesDE
WHILE DRIVING STRAIGHT AT ABOUT 40 MPH (IN A 50 MPH ZONE ON A BACK ROAD) I STEPPED ON THE BRAKES WHEN APPROACHING A STOP SIGN. THE BRAKES FAILED TO ENGAGE. THE CHECK VBS SYSTEM WARNING CAME ON AS WELL AS ALL OF THE DASH BOARD WARNING LIGHTS. THE CAR WAS CHECKED AND THE BRAKE PADS WERE FINE, THE BRAKE FLUID LEVEL WAS NORMAL, AND NO COMPUTER CODES CAME UP WHEN THAT WAS CHECKED. THE BRAKE LIGHT KEEPS COMING ON AND OFF AND THE BRAKES WORK MOST OF THE TIME, BUT OUT OF NO WHERE THEY WON'T ENGAGE. IT WAS VERY SCARY, ESPECIALLY BECAUSE MY KIDS WERE IN THE CAR. THANK GOODNESS I WASN'T GOING FASTER THAN I WAS BECAUSE I DON'T THINK WE WOULD HAVE STOPPED IN TIME.
Service Brakes
Filed Nov 16, 2018TX
BRAKE, ABS AND WARNING LIGHTS CAME ON, CHECK VSC MESSAGE CAME ON AND MY BRAKES STOPPED WORKING. I WAS LEAVING MY PARKING LOT AND GOT HALFWAY DOWN THE BLOCK WHEN THIS OCCURRED. I COULD NOT BRAKE SO I LET THE CAR ROLL TO A STOP AND USED THE CURB TO MAKE A COMPLETE STOP. CAR I HAD NOT MOVED SINCE I DROVE IT REALLY SLOW TO HOUSE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 22, 2015. Source: NHTSA Office of Defects Investigation.