2009 TOYOTA CAMRY HYBRID THAT HAS BEEN SERVICED SEVERAL TIMES FOR BRAKES. REPEATED REQUESTS TO CHANGE BRAKE PADS, WHICH WAS INITIALLY THOUGHT TO BE THE PROBLEM BUT SEVERAL MECHANICS HAVE CONFIRMED THAT THIS WAS NOT THE ISSUE. CONTACTED TOYOTA HEADQUARTERS WHOM CONFIRMED THAT THERE IS NO RECALL. INSTEAD, OWNERS ARE ENCOURAGED TO VISIT THEIR LOCAL DEALER ONLY IF A DASHBOARD WARNING BRAKE LIGHT IS LIT, WHICH WAS NOT APPLICABLE IN MY CASE ALTHOUGH A DEGREDATION IN THE BRAKE SYSTEM WAS APPARENT. TOYOTA ONLY SENT A NOTICE REGARDING THE BRAKE-FLUID RESERVOIR TANK AND NO WARNING TO CONSUMERS OF A SERIOUS SAFETY RISK REGARDING A DEFECTIVE BRAKE SYSTEM THAT WORSENS OVERTIME. CURRENTLY HAVING A DIFFICULT TIME SELLING THE VEHICLE DUE TO SAME FEEDBACK/COMPLAINT OF SLOW BRAKE RESPONSE, WHICH WORSENS WITH HIGHER SPEEDS AND/OR SUDDEN STOPS. REPORTS OF EXTRA EFFORT IN BRAKE PEDAL APPLICATION, STRONG VIBRATION AND NOISE WHEN ATTEMPTING TO DO A QUICK STOP. THIS ISSUE HAS RESULTED IN THREE SEPARATE CAR ACCIDENTS WITH THREE DIFFERENT DRIVERS, WHEREIN TWO COLLIDED WITH ANOTHER VEHICLE AND ONE STRUCK AN OBJECT, ALL WITHIN A 2-MONTH PERIOD. CLAIMS WHERE FILED UNDER MY INSURANCE AND ALL DRIVERS WERE DEEMED TO BE AT FAULT, BUT TOYOTA SHOULD BE HELD COMPLETELY RESPONSIBLE FOR THE (1) DEFECT, (2) FAILURE TO NOTIFY CONSUMERS OF AN URGENT SAFETY RISK AND (3) FAILURE TO RECALL, DESPITE THE NUMBER OF SIMILAR COMPLAINTS AND ACCIDENTS WITH NHTSA. TOYOTA'S IMPROPER HANDLING AND FAILURE TO ACKNOWLEDGE A DEFECT
2009 Toyota Camry Hybrid complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. AFTER THE VEHICLE WAS STARTED, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE AND ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE RESERVOIR AND ABS ACTUATOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,500.
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE BRAKES FAILED WHEN THE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CODE C1247 STROKE SENSOR NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
MY DAUGHTER DETECTED BURNING PLASTIC SMELL INSIDE THE CAR WHILE DRIVING ON A LOCAL STREET, STOPPED THE CAR AND SAW BLACK SMOKE COMING OUT FROM THE SIDE OF THE WINDOW MASTER SWITCH AND THE BOTTOM OF THE DRIVER SIDE DOOR. I REMEMBERED THERE WAS A RECALL REGARDING THE FIRE HAZARD OF THE MASTER SWITCH AND TOOK THE CAR TO THE DEALERSHIP ON APRIL 15. THEY INFORMED ME THAT MY CAR WAS NOT ON THE RECALL LIST AND IT WILL BE MY RESPONSIBILITY TO REPAIR IT. I CALLED AND OPEN A CASE (# [XXX]) WITH THEIR CUSTOMER RELATIONSHIP DEPARTMENT WHILE I WAS WAITING AT THE DEALERSHIP FOR REGULAR MAINTENANCE, REPORTING THAT THE PROBLEM MY CAR IS EXPERIENCING PROVES THAT THE RECALL COVERAGE WAS TOO NARROW AND IT IS ENDANGERING ALL THE OWNERS THAT WERE NOT COVERED. THE REP. ([XXX]) PROMISED TO PROVIDE ME AN ANSWER IN 2 BUSINESS DAYS BUT THE CALL BACK NEVER HAPPENED. AS YOU ARE THE GOVERNMENT WATCHDOG ON VEHICLE SAFETY ISSUE, I AM REPORTING TO YOU THE POTENTIAL LIFE THREATENING HAZARD OF THIS PARTICULAR VEHICLE MODEL AND LOOK FORWARD TO YOUR ASSISTANCE TO HAVE THIS HAZARD RESOLVED BY TOYOTA OF USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I AM DRIVING OUR 2009 TOYOTA CAMRY HYBRID WHICH MY HUSBAND AND I PURCHASED NEW. I WAS APPROACHING THE CITY OF ANACORTES WA. I HAD BEEN DRIVING ON SR 20 WHICH GOES FROM 55MPH TO 35 MPH AND FROM TWO LANES TO ONE.I AM APPROACHING A LIGHT I HAVE MY FOOT ON THE BRAKE WHEN SUDDENLY MY CAR ACCELERATED AS IF I HAD FLOORED IT, HITTING A PICKUP TRUCK IN FRONT OF ME. UPON IMPACT IT MOVED FORWARD AND THEN WITH MY FOOT STILL ON THE BRAKE I HIT IT AGAIN. I HAVE NO IDEA HOW FAST I WAS GOING BUT FOR THAT BRIEF TIME I FELT AS IF I WAS IN A ROCKET. I PUT THE CAR IN NEUTRAL AND AT THIS POINT REGAINED CONTROL AND WAS ABLE TO PULL TO SIDE OF ROAD. NO DAMAGE TO THE TRUCK. MY FRONT BUMPER NEEDS TO BE REPLACED AS WELL AS BENT LICENSE PLATE. AIR BAG DID NOT DEPLOY. THE CAR WAS PUT ON A FLATBED AND BROUGHT BACK TO OUR RESIDENCE SOME 50 MILES AWAY. NEITHER OF US ARE THRILLED ABOUT GETTING BEHIND THE WHEEL OF THIS CAR AGAIN AND SO IT SITS IN OUR GARAGE.OUR PLANS ARE TO GET RID OF THIS CAR EVEN THOUGH WE LOVED IT UP UNTIL THIS POINT. MY HUSBAND CALLED THE DEALERSHIP YESTERDAY ( 3/30/15) AND THEY REFERRED HIM TO TOYOTA USA. HE SPOKE WITH SOMEONE THERE AND WAS GIVEN A CASE NUMBER HE WAS TOLD HE WOULD RECEIVE A CALL WITHIN TWENTY FOUR HOURS. WELL THAT CAME AND WENT AND WHEN HE CALLED BACK TODAY HE WAS TOLD THE PERSON WHO WAS HANDLING THIS WAS GONE FOR THE DAY HE WAS TOLD SHE ATTEMPTED TO REACH US TWICE. STRANGE SHE NEVER LEFT A MESSAGE. WE ARE AT THIS TIME WAITING FOR RESPONSE. *TR
THIS WAS A MULTI CAR PILEUP ON A ROAD WITH 40MPH SPEED LIMIT WHICH RESULTED FROM A VEHICLE AHEAD MAKING AN ABRUPT STOP. THIS RESULTED IN ABOUT 4 CARS BEHIND IT HAVING TO COME TO STOP RESULTING IN A CHAIN REACTION. MY CAR, 2009 TOYOTA CAMRY HYBRID, COULD NOT COME TO A STOP IN TIME WHEN FULL BREAKING WAS APPLIED AND ENDED UP COLLIDING WITH THE CAR IN FRONT OF ME. MINE WAS THE LAST VEHICLE IN THE PILEUP. THIS INCIDENT RESULTED IN FRONT END DAMAGE TO MY CAR AND REAR END DAMAGE TO THE CAR IN FRONT OF ME, AND TO TWO OTHER CARS IN FRONT OF THAT CAR. MY CAR COULD NOT COME TO A COMPLETE STOP IN TIME BECAUSE I BELIEVE THE BREAKS DID NOT FUNCTION PROPERLY. I WASN'T AWARE OF ANY BREAK ISSUES AT THAT TIME AND IT WAS ONLY ABOUT TWO YEARS LATER I WAS INFORMED BY THE DEALER SERVICE DEPARTMENT THAT THERE IS A RECALL ON THIS VEHICLE THAT INVOLVED BREAK FLUID RESERVOIR ASSEMBLY. I AM REASONABLY CERTAIN THAT THE ACCIDENT ON 3-8-2012 WAS THE RESULT OF BREAKS NOT FUNCTIONING PROPERLY AND THAT MY CAR COULD NOT STOP IN TIME TO AVOID A FRONTAL COLLISION WHILE TRAVELING AT A RELATIVELY SLOW SPEED OF 40MPH. *TR
I STARTED THE CAR AND EVERYTHING SEEMED NORMAL. I STARTED ACCELERATING DOWN THE STREET AND THE DASHBOARD LIGHTS UP WITH ALL KINDS OF WARNING LIGHTS. MILEAGE WAS BETWEEN 69000-69450. THE TRACTION CONTROL, BRAKE, MASTER WARNING LIGHT, ABS AND THE CENTER DISPLAY SAID "CHECK VSC SYSTEM". I CONTINUED TO COAST UNTIL A NEARBY STOP SIGN AND WHEN APPLYING PRESSURE TO BRAKE, TO MY HORROR THE BRAKES HAD AN ALMOST COMPLETE FAILURE. I IMMEDIATELY WENT HOME, LESS THAN A MILE AWAY AND THE BRAKES CONTINUED TO MALFUNCTION THE WHOLE WAY. I WAS ABLE TO STOP BUT ONLY WITH SEVERE PRESSURE TO THE BRAKE PEDDLE WHICH ONLY PRODUCED SLIGHT BRAKING. THERE WAS NO ACCIDENT. COMING BACK TO THE CAR THE NEXT DAY THE WARNING DASH LIGHTS WERE OFF AND VEHICLE WAS WORKING NORMAL AGAIN. HOWEVER, THIS ALSO HAPPENED THE FOLLOWING DAY HALFWAY THROUGH A SHORT TRIP ACROSS TOWN. I TOOK IT TO THE DEALER AND THEY REPLACED A RECALL PART, THE BRAKE FLUID RESERVOIR. THEY CHECKED THE COMPUTER FOR CODES AND THESE CODES DID NOT SHOW UP IN THE CODE HISTORY DESPITE IT BEING 2 DAYS BEFORE. THE PROBLEM HAS BEEN INTERMITTENT AND DID NOT HAPPEN THE DAY I TOOK IT IN TO THE DEALERSHIP. I EXPLAINED TO THEM THE PROBLEMS, SENT THEM PICTURES OF THE DASH LIGHTS I TOOK FROM MY PHONE, AND PRINTED OUT AND GAVE THEM ARTICLES SUCH AS THIS: HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS/FEDS-INVESTIGATE-BRAKING-PROBLEMS-IN-TOYOTA-CAMRY-HYBRID-012814.HTML BUT BECAUSE THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM THEY ASSURED ME THE VEHICLE WAS WORKING PROPER
DASHBOARD IS GETTING STICKY AND APPEARS TO BE MELTING. I AM CONCERNED THAT THIS COULD BECOME A SAFETY ISSUE CAUSING GLARE ON THE WINDSHIELD. *TR
THE WARNING PANEL INDICATED "CHECK VSC SYSTEM," ALONG WITH A LOUD BEEPING NOISE. MY BRAKES WENT OUT COMPLETELY AND AS I PUMPED THE BRAKES THE WENT DOWN TO THE FLOOR. THE CAR SLOWED BUT DID NOT COME TOA COMPLETE STOP. IN ORDER TO AVOID HITTING AN 18 WHEELER IN FRONT OF ME, I HAD TO PULL OVER TO THE SIDE AND GRAZED MY CAR AGAINST THE METAL PART OF A RAILING. WHEN I BROUGHT IT TO TOYOTA, THEY SAID IT WAS A BRAKE ACTUATOR AND QUOTED ME $3500 TO FIX THE PROBLEM. *TR
I HAVE 2 COMPLAINTS. 1) I WAS DRIVING IN LOCAL TRAFFIC WHEN 5 WARNING LIGHTS APPEARED: MASTER WARNING LIGHT, BRAKE WARNING LIGHT, ELECTRONICALLY CONTROLLED BRAKE WARNING, ABS, SLIP INDICATOR. I WAS SURPRISED BUT MY BRAKES CONTINUED TO WORK ON THE DRIVE HOME & TO THE DEALERSHIP THE NEXT DAY. THE LIGHTS NEVER WENT OFF (SOME OTHER OWNERS HAVE REPORTED THE LIGHTS GO ON & OFF). I DO NOT HAVE COLD WEATHER CONDITIONS (50S IN DEC). THE DEALERSHIP INVESTIGATED & FOUND IT WAS CONSISTENT WITH THE PROBLEM COVERED BY THE WARRANTY ENHANCEMENT PROGRAM (POL14-04 OR NHTSA 14001) FOR THE BRAKE ACTUATOR ASSEMBLY & SKID CONTROL ECU/BRAKE PEDAL STROKE SENSOR, & ALSO AN OPEN RECALL ON MY CAR FOR A SEPARATE ITEM WITH MY BRAKES. MY CAR SYMPTOMS WERE: WHEN STOPPED AT A LIGHT, THE CAR WOULD ROLL FORWARD BY INCHES UNLESS I HAD MY FOOT FIRMLY DEPRESSED (KNEE LOCKED); NOISES WHICH SOUNDED LIKE AIR MOVING THROUGH TUBING WHILE BRAKING; NOISES THAT SOUNDED LIKE A "PUMP" ACTIVATING AFTER MY CAR HAD BEEN TURNED OFF (UP TO 15 MINUTES). 2) TOYOTA HAS AN OPEN EXTENDED WARRANTY (CSC 10046281-9238) ON THE SUN VISOR ASSEMBLY & SUN VISOR BRACKET INCLUDING THE 2009 CAMRY HYBRID. MY CAR HAS HAD THIS SAME PROBLEM FOR ~4 YEARS: THE DRIVER'S SIDE SUN VISOR WILL NOT FULLY GO UP & REMAIN THERE. MOST OF THE TIME IT RESTS HALFWAY DOWN BUT FROM TIME TO TIME IT WILL COME DOWN WITH NO WARNING. THIS BLOCKS THE DRIVER'S FIELD OF VISION. WHAT IS FRUSTRATING IS THAT I SPOKE TO BOTH THE DEALERSHIP & THE TOYOTA CUSTOMER SERVICE CENTE
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE DRIVING 25 MPH, A CHIME ACTIVATED AND THE BRAKES WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO ENGAGE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
SENT IN COMPLAINT 11/15/2014 ON DETERIORATING DASHBOARD ON MY 2009 TOYOTA CAMRY HYBRID BROUGHT TO DEALERSHIP FLORIDA # ONE SERVICE MANAGER TOOK CARE OF PROBLEM REPLACED DASHBOARD AT NO COST TO ME. THANK YOU TOYOTA *TR
DASHBOARD ON MY 2009 TOYOTA CAMRY HYBRID BOUGHT IN FLORIDA NEW HAS BECOME A DANGER TO DRIVING DO TO THE SHINY AND STICKINESS ON THE DASHBOARD. BACK IN AUGUST 13, 2014 I NOTICED WHEN DRIVING IN THE DAYLIGHT THE GLARE FROM THE DASHBOARD DISTORTS YOUR VIEW THE PROBLEM IT SEEMS TO BE GETTING WORSE I CALLED THE TOYOTA DEALERSHIP WHERE I BOUGHT THE CAR AND I TOLD THE SERVICE MANAGER THE PROBLEM HE SAID THEY KNOW ABOUT IT AND THERE IS NOTHING THEY CAN DO.I WENT TO A CAR DETAILING SERVICE AND THEY SAID IT IS THE WORSE THEY SEEN HE ALSO CHECKED ON THE WEBSITE FOR A SOLUTION, NOW IT IS UP TO NHTSA TO FORCE TOYOTA TO CORRECT THE PROBLEM BEFORE SOME ONE GETS KILLED. *TR
THE DASH ON THE CAMRY BECOMES VERY TACKY AND REFLECTIVE, ESPECIALLY DURING WARMER WEATHER. OBSCURES VISION THROUGH WINDSHIELD DUE TO GLARE AND REFLECTION. ALSO CONCERNED OF ANY TOXIC FUMES WHICH MAY BE RELEASED DUE TO THIS CHEMICAL REACTION IN AN ENCLOSED CABIN OF A VEHICLE. *TR
VSC SYSTEM WARNING LIGHT COMES ON, AND THE BRAKES BECOME VERY "SOFT", NEARLY FAILING. THIS ONLY HAPPENS WHEN TEMPERATURES REACH 50 DEGREES OR BELOW, AND IS QUITE COMMON WHEN IT'S AROUND FREEZING OR BELOW. *TR
MY HUSBAND & I WERE INVOLVED IN A COLLISION WITH A DEER ON JUNE 8, 2014, WITH OUR 2009 CAMRY HYBRID. WE WERE TRAVELING ABOUT 70 MPH ON INTERSTATE 72 EAST AROUND JACKSONVILLE, IL. IT WAS A FRONT END COLLISION AS YOU WILL SEE IN THE PICTURES. NEITHER OF US WAS INJURED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. HAD THIS BEEN SOMETHING STATIONARY THAT WE HAD THE COLLISION WITH WE WOULD HAVE BEEN INJURED. CAN YOU TELL ME WHY THIS WOULD HAPPEN? I AM NOW VERY CONCERNED FOR MY SAFETY IN MY CAR. - THIS IS THE SECOND TIME I HAVE REPORTED THIS AND HAVE GOTTEN NO FOLLOW UP. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DRIVER SIDE DOORS FAILED TO LOCK AND ALL THE WINDOWS BECAME INOPERABLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE MASTER WINDOW MECHANISM IN THE DRIVER SIDE DOOR HAD OVERHEATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND VERIFIED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V014000 (AIR BAGS, SEATS) OR NHTSA CAMPAIGN NUMBER: 12V491000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE POWER STEERING FAILED WHEN THE CONTACT TURNED THE IGNITION SWITCH. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE POWER STEERING AND EC COMPUTER FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 10/23/14*CN UPDATED 08/28/2017*CT
SUNVISOR IS NOT HOLDING UP. AFTER CONTACTING SEVERAL OF TOYOTA DEALERSHIPS WITH NO AVAIL I AM FINALLY COMPLAINING. I HAVE NOTICED THAT THERE ARE MANY OTHER TOYOTA CUSTOMERS WHO HAVE HAD SIMILAR ISSUES WITH CAMRY AND CAMRY HYBRIDS SUNVISORS IN MODELS 2007-2011. MANY THANKS *TR
THE DASHBOARD ON MY TOYOTA CAMRY IS MELTING LEAVING A VERY SHINING EFFECT THAT MAKES IT DIFFICULT TO SEE DUE TO THE GLARE. I HAVE TRIED TO CLEAN IT BUT NOTHING WORKS AND EVERTHING STICKS TO IT. I UNDERSTAND TOYOTA IS AWARE OF THE PROBLEM BUT WILL NOT DO ANYTHNG TO REPAIR IT. *TR
MY DASHBOARD APPEARS TO BE MELTING, IT IS STICKY AND CAUSING AN AWFUL GLARE ON THE WINDSHIELD WHICH IN TURN RESTRICTS VISION THROUGH THE WINDSHIELD, PLEASE HELP, TOYOTA SAYS THERE IS NOTHING THEY CAN DO? *TR
THE CHECK VSC SYSTEM WARNING CAME ON ALONG WITH ABS AND BRAKE LIGHT WARNINGS. OUT OF THE BLUE THE CAR WAS VERY HARD TO STOP. WAS LUCKY TO BE IN A PARKING LOT AT THE TIME. HAD THE CAR TOWED HOME. THE TOW DRIVER DID NOT SEE THE WARNING LIGHTS WHEN HE WAS GETTING THE CAR IN POSITION TO TOW IT. CHECK ONLINE AND SAW THAT MANY OTHER PEOPLE WHERE HAVING THE SAME ISSUE THAT I WAS HAVING. I THINK THE CAR IS UNSAFE AND A RECALL SHOULD BE ISSUED BEFORE PEOPLE ARE KILLED. *TR
SUN VISOR ON THE DRIVER'S SIDE OF THE CAR NO LONG STAYS UP, CONSEQUENTLY IT BLOCKS MY VISION WHEN I DON'T WANT IT TO. CHECKED WITH MY DEALER AND HE SAID THERE IS NO ACTIVE RECALL ON THIS ISSUE. FRANKLY, THIS DEFECT IS UNSAFE AND UNACCEPTABLE. *TR
DEALER SUSPECTED CRACK IN ENGINE BLOCK DURING ROUTINE SERVICE. CONFIRMED BY INDEPENDENT MECHANIC. ORIGIN UNKNOWN. VEHICLE NEVER INVOLVED IN ACCIDENT. CRACK EXTENDS FROM MAIN MOTOR MOUNT APPROXIMATELY 12 INCHES. NO EXPLANATION. SECOND OWNER. POSITIVE CARFAX. *TR
2009 TOYOTA CAMRY HYBRID DASHBOARD MELTING IN FLORIDA SUN. I AM CONCERNED THAT THE AIRBAGS WILL NOT DEPLOY PROPERLY DUE TO DEFECT. CONTACTED TOYOTA REGARDING DEFECT AND WAS TOLD THAT THEY KNOW ABOUT THE PROBLEM AND HAVE FIXED THE PROBLEM, BUT OWNERS LIKE ME ARE OUT OF LUCK. THE COST FOR NEW DASHBOARD IS $1,400. I ASKED IF THEY WERE CERTAIN THAT IT WOULD NOT AFFECT AIRBAG DEPLOYMENT AND WAS TOLD THERE IS NO WAY TO KNOW FOR SURE. *JS
MY HUSBAND & I WERE INVOLVED IN A COLLISION WITH A DEER ON JUNE 8, 2014, WITH OUR 2009 CAMRY HYBRID. WE WERE TRAVELING ABOUT 70 MPH ON INTERSTATE 72 EAST AROUND JACKSONVILLE, IL. IT WAS A FRONT END COLLISION AS YOU WILL SEE IN THE PICTURES. NEITHER OF US WAS INJURED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. HAD THIS BEEN SOMETHING STATIONARY THAT WE HAD THE COLLISION WITH WE WOULD HAVE BEEN INJURED. CAN YOU TELL ME WHY THIS WOULD HAPPEN? I AM NOW VERY CONCERNED FOR MY SAFETY IN MY CAR. *TR
IN THE FIVE YEARS I HAVE OWNED THE CAR, FOUR TIMES IT HAS ACCELERATED RAPIDLY FOR NO REASON. THE CAR JUST JUMPS FORWARD BY 5 OR 6 FEET. THE LAST TIME, I WAS PARKING THE CAR, WITH MY FOOT BARELY ON THE ACCELERATOR. IT SUDDENLY LEAPED FORWARD. I WOULD HAVE HIT A PEDESTRIAN ON THE SIDEWALK, EXCEPT THAT THE CAR GOT STUCK ON A SNOWBANK. I HAVE REPORTED THESE INCIDENTS TO TOYOTA, WHICH INVESTIGATED AND SAID THERE WAS NOTHING WRONG WITH THE CAR. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED THE VEHICLE VIBRATED. ADDITIONALLY, THE SKID CONTROL AND BRAKE SENSOR WARNING LIGHTS ILLUMINATED. THE CONTACT HAD TO BRAKE WITH FORCE TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STROKE SENSOR DETECTOR SYSTEM NEEDED TO BE RESET. THE REMEDY WAS IMPLEMENTED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,757 AND THE CURRENT MILEAGE WAS 51,000.
DRIVING DOWN THE ROAD ALL LIGHTS ON DASH APPEARED (ABS, TRAC, BRAKE, CHECK ENGINE, MASTER WARNING, CHECK VSC SYSTEM) WITH NO WARNING AND COMPLETE BRAKE LOSS FOLLOWED WITH IT, THEN IT WOULD DISAPPEAR AND BRAKES FUNCTIONED PROPERLY, SEEMS TEMP RELATED AS IT WOULD ONLY HAPPEN ON COLD DAYS, AND WHEN CAR IS COLD EARLY IN THE MORNING, DURING DAY WHEN ENGINE WARM EVERYTHING WORKED FINE, TECH COULD NOT FIND ANYTHING WRONG WITH THE CAR TWICE UNTIL LEFT OVER NIGHT FOUND OUT TO BE FAULTY BRAKE ACTUATOR ASSEMBLY. THIS IS ONLY RELATED TO CAMRY HYBRIDS NOT PRIUS OR OTHER TOYOTA HYBRIDS, MY WHOLE FAMILY DRIVES TOYOTAS HYBRIDS FATHER IN LAW AND 2 BROTHERS HAVE PRIUSES I ALSO HAD PRIUS FOR LONG TIME NEVER HAD ISSUE, NOW ME AND MY WIFE SWITCHED TO CAMRY HYBRIDS AND BOTH CAMRY HYBRIDS EXPERIENCED SAME BRAKE FAILURE WITH FAULTY BRAKE ACTUATOR, NO COINCIDENCE, THERE IS SOMETHING UNIQUE ABOUT CAMRY HYBRID BRAKE ACTUATOR THAT MAKES IT GO BAD IN VERY DANGEROUS WAY, PROBLEM OCCURS SUDDEN AND DISAPPEARS WITHOUT TRACE FOR TECHNICIAN TO FIND OUT WHAT'S WRONG " EVERYTHING IS FINE CAR IS SAFE TO DRIVE" IS WHAT THEY SAID, BUT IN MORNING COMMUTE BRAKES FAILED AGAIN. I DON'T CARE THE REPLACEMENT PART COSTS $1700 BUT ITS THE SAME PART THAT WILL FAIL AGAIN WHO KNOW WHEN. TOYOTA NEEDS REPLACE THE ACTUATORS WITH ONES THAT ARE ON PRIUSES OR ADDRESS THE ISSUE AND REDESIGN THE UNIT. *TR
WHILE I WAS DRIVING ON THE FREEWAY A "CHECK VSC SYSTEMS" ALERT APPEARED FOLLOWED BY A LOUD NOISE. IT APPEARED AS IF MY EMERGENCY BRAKE WENT ON AS WELL. AS I DROVE, SMOKE CAME OUT FROM MY CAR. I TOOK MY CARD INTO A REPAIR SHOP AND THEY SAID IT WAS A MIRACLE THE BRAKE AND BRAKE PUMP DIDN'T SET ON FIRE. AS A RESULT, I HAVE TO PAY $4000 FOR A NEW BRAKE AND BRAKE PUMP (AS WELL AS LABOR). I CALLED TOYOTA TO TELL THEM ABOUT THIS PROBLEM, BUT THEY SAID THEY DO NOT COVER IT, EVEN THOUGH MANY OTHERS HAVE HAD THE SAME PROBLEM AS WELL. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. THE CONTACT STATED WHILE REVERSING, THE VEHICLE ERRONEOUSLY ACCELERATED TO 75 MPH AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
WHILE PULLING INTO PARKING LOT THE WARNING LITE & DISPLAY SAID VSC WITH TWO BRAKE RELATED SYMBOLS TURNED ON & BRAKES LOST ITS POWER ASSIST. WAS ABLE DRIVE HOME WHILE DRIVING SLOWLY GIVING A LOT OF ROOM TO STOP, MADE A APPOINTMENT WITH TOYOTA DEALERSHIP. DROVE DOWN WAS CHARGED TO TROUBLESHOOT THEY FOUND THE BRAKE ACCUMULATOR HAD INTERNAL FAILURE, ALSO WAS INFORMED FOR THAT AREA OF THE CAR IS OUT OF WARRANTY, SO IT WOULD COST $4200 FOR PARTS & LABOR. I DON'T HAVE THAT KIND OF SPARE COIN SITTING AROUND. SO I BROUGHT IT HOME & PARKED IT, I HOPE WE CAN DRIVE TOYOTA TO MAKE A RECALL. BRAKE HYDRAULIC PARTS SHOULD LAST 100,000 MILES. *TR
WHILE DRIVING ON SUNDAY, MARCH 30, 2013 I LOST THE POWER BRAKING. THIS IS THE SECOND TIME SINCE THAT THIS HAPPENED. THE FIRST TIME WAS SEPTEMBER 18, 2012. I WAS ABLE TO PULL THE CAR OVER SAFELY BUT IT WAS AN EXTREMELY SCARY SITUATION. HAD I BEEN ON A HIGHWAY AT 55-65 MPH I WOULD HAVE NEVER BEEN ABLE TO STOP THE CAR AND WOULD HAVE LIKELY CAUSED AN ACCIDENT. A MESSAGE APPEARED ON MY DASHBOARD INDICATING TO "CHECK VSC SYSTEM". SEVERAL OTHER LIGHTS WERE LIT UP AS WELL INCLUDING THE WORD "BRAKE". AFTER DOING SOME ONLINE RESEARCH AND FINDING OUT THAT THIS SAME THING WAS REPORTED BY OTHER CONSUMERS I THOUGHT IT BEST THAT I REACH OUT TO SEE IF A RECALL IS WARRANTED. *TR
MY 2009 CAMRY HYBRID WITH 79,000 MILES HAD A COMPLETE BRAKE FAILURE. THE CHECK VSC SYSTEM LIGHT AND THE CHECK ENGINE RED TRIANGLE WITH EXCLAMATION POINT LIGHT CAME ON AFTER THE BRAKES TOTALLY FAILED. THERE HAD BEEN A BUZZING/ HISSING SOUND THAT IS SIMILAR TO THE NORMAL HYBRID BATTERY RECHARGING SOUND BUT MUCH MORE OFTEN - ALMOST CONSTANT. CAR HAD TO BE TOWED TO THE TOYOTA DEALERSHIP AS IT WAS UNSAFE TO OPERATE, NO BRAKING POWER WHATSOEVER. PEDAL WAS ROCK HARD. DEALER SAYS IT IS THE BRAKE ACTUATOR AND GAVE AN ESTIMATE OF $3000 TO REPAIR IT! THEY CLAIM TO HAVE NO KNOWLEDGE OF PROBLEMS WITH THIS, YET AN INVESTIGATION BY THE NHTSA WAS IMPLEMENTED IN JANUARY OF THIS YEAR DUE TO MANY COMPLAINTS. THIS IS AN ABSOLUTE SAFETY HAZARD, HAD I BEEN AT HIGHWAY SPEEDS OR IN A CONGESTED AREA AN ACCIDENT WOULD HAVE OCCURRED. TOYOTA NEEDS TO RECALL THESE VEHICLES AND THIS MODEL YEAR - 2009 - NEEDS TO BE INCLUDED IN THE INVESTIGATION. *TR
BACKING OUT OF PARKING SPACE. CHECK VSC LIGHT CAME ON. CHECK ABS, PARKING BRAKE STAYED LIT, EXCLAMATION MARK, AND EXCLAMATION MARK INSIDE RED TRIANGLE. WAS ABLE TO DRIVE CAR HOME, BUT BRAKES SEEMED TO "GRAB" AND NOT BE AS RESPONSIVE. WILL TAKE CAR TO MECHANIC TOMORROW, BUT AM READING THAT THIS MAY BE A PROBLEM WITH 2007-2009 HYBRIDS AND WANTED TO REPORT. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE BRAKES FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
ACCELERATED TO PASS CAR ON INTERSTATE. CAR LUNGED FORWARD FULL THROTTLE. TAPPED ON ACCELERATOR TO DISENGAGE, NO RESPONSE. BRAKING DID NOT SLOW CAR. PUT CAR INTO NEUTRAL, TURNED ON HAZARD LIGHTS. WENT ANOTHER 2-3 MILES UNTIL CAR SLOWED ENOUGH TO PULL OVER, OFF ROAD. TURNED CAR OFF, WAITED A MINUTE AND STATED CAR, IT WAS FULL THROTTLE. WAITED ANOTHER MINUTE OR TWO, STARTED CAR WITH SAME RESULT. THIRD TIME I STARTED VEHICLE, IT REACTED IN NORMAL FASHION. DROVE TO NEXT EXIT AND CALLED TOYOTA DEALER. VEHICLE TOWED TO DEALERSHIP; GIVEN A LOANER. 5 DAYS LATER NOTIFIED TO PICK UP VEHICLE. INFORMED BY DEALER "THE FLOOR MAT TICKING CAUSED THE PEDAL TO STICK". SAME FLOOR MATS HAVE BEEN IN VEHICLE SINCE DATE OF PURCHASE 5 YEARS AGO. *TR
FIRST INCIDENT: TEMPERATURE WAS EXTREMELY COLD OVERNIGHT. PARKING BRAKE LIGHT CAME ON WHEN I STARTED CAR AND REMAINED ON THROUGHOUT MY 10-MINUTE TRIP. BRAKES WORKED FINE FOR 10 MINUTES THOUGH STOP SIGNS AND RED LIGHTS. I DIDN'T DRIVE OVER 35 MPH THE ENTIRE TRIP. WHEN I ARRIVED AT WORK, I TAPPED THE BRAKES TO TURN INTO THE DRIVEWAY. "CHECK VSC SYSTEM" MESSAGE APPEARED, PARKING BRAKE LIGHT REMAINED ON, ABS LIGHT CAME ON, EXCLAMATION POINT LIGHT CAME ON, ONE OTHER WARNING LIGHT CAME ON. I THOUGHT CAR HAD STALLED BECAUSE MY BRAKES DIDN'T SEEM TO WORK SO I COASTED PAST THE DRIVEWAY. I STEPPED ON THE ACCELERATOR AND NOTICED THE CAR WAS STILL ON SO I SLOWLY DROVE TO THE NEXT DRIVEWAY. I TURNED OFF THE CAR, RESTARTED IT, AND ALL THE WARNING LIGHTS CAME BACK ON. I SLOWLY DROVE BACK TO WORK AND NOTICED THE BRAKES WORKED ALBEIT NOT VERY WELL. WHEN I STOPPED THE CAR IN THE PARKING LOT, ALL THE WARNING LIGHTS DISAPPEARED. SECOND INCIDENT: TEMPERATURE WAS EXTREMELY COLD OVERNIGHT. PARKING BRAKE LIGHT CAME ON WHEN I STARTED CAR AND REMAINED ON THROUGHOUT MY 10-MINUTE TRIP. BRAKES WORKED FINE FOR 10 MINUTES THROUGH STOP SIGNS AND RED LIGHTS. I DIDN'T DRIVE OVER 45 MPH THE ENTIRE TRIP. I CAME TO A RED LIGHT AND TAPPED THE BRAKES. "CHECK VSC SYSTEM" MESSAGE APPEARED, PARKING BRAKE LIGHT REMAINED ON, ABS LIGHT CAME ON, EXCLAMATION POINT LIGHT CAME ON, ONE OTHER WARNING LIGHT CAME ON. ALTHOUGH THE BRAKES WORKED IN REDUCED CAPACITY, I STOPPED IN TIME BUT I WAS DRIVING 25 MPH. I WAS NEAR A TOYOTA
WHILE DRIVING AT SAFE SPEEDS, SUDDEN LOSS OF POWER-BRAKE ASSIST. VEHICLE COULD BE STOPPED BUT REQUIRED EXTRA BRAKE PEDAL FORCE AND DISTANCE. "CHECK BRAKES" AND "VSC" WARNING LIGHTS ILLUMINATED. THIS OCCURRED A COUPLE OF TIMES SO VEHICLE WAS TAKEN TO LOCAL TOYOTA DEALERSHIP. THEY COULD NOT REPLICATE THE PROBLEM BUT DETERMINED THAT MOST LIKELY PROBLEM WAS THE HYBRID BRAKE REGENERATING SYSTEM AND REPLACED THE "BRAKE STROKE SENSOR". NOTE THAT OUR CAMRY IS A 2009 MODEL--I RECENTLY READ ABOUT THIS PROBLEM OCCURRING IN 2007 AND 2008 MODEL YEARS. *TR
WHILE DRIVING "CHECK VSC SYSTEM" WARNING DISPLAYED ALONG WITH SEVERAL WARNING LIGHTS. AT THAT TIME THE BRAKES ON THE VEHICLE FELT SQUISHY AND MUCH LESS RESPONSIVE. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED THE TRUNK HANDLE MELTED. THE VEHICLE WAS TAKEN TO A TOYOTA DEALER WHERE THE MECHANIC DIAGNOSED THAT THE TRUNK HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NOISE MADE WHEN TURN ON HEATER. THIS HAPPENED SUDDENLY WITH NO PREVIOUS NOISES BEFORE. HAD BEEN IN CAR DRIVING AND USING HEATER FOR ABOUT AN HOUR BEFORE THE NOISE STARTED. THIS VEHICLE ALSO HAD TWO OTHER ISSUES. PASSENGER & DRIVER VISORS WONT STAY UP. THE DOOR LOCKS WONT WORK. THEY HAVEN'T WORKED SINCE NOT LONG AFTER PURCHASED VEHICLE. ONE DAY THEY WORK, ANOTHER NOT. *TR
THE STEERING COLUMN BECAME LESS RESPONSIVE AND HAS PLAY IN IT WHEN TURNING. THE U JOINTS APPEAR TO HAVE WORN OUT PREMATURELY AND ARE IN NEED OF REPLACEMENT. I'VE OWNED SEVERAL TOYOTAS AND THIS IS THE FIRST ONE THAT HAS HAD THIS PROBLEM. *TR
I TOOK MY CAMRY TO AUTOLAND DEALER SHIP FOR REGULAR 65,000 MILE SERVICE, I WAS TOLD THERE IS A WATER PUMP FAILURE. I WOULD LIKE TO INVESTIGATE AND SEE IF THERE ARE PROBLEMS KNOWN FOR HYBRID CAMRY FOR PUMP FAILURE. I AM ALSO AN OWNER OF TOYOTA PRIYS ON WHICH TOYOTA HAD A VOLUNTARY RE-CALL ON HYBRID WATER PUMP, AND MECHANICAL SHOULD ALSO BE CHECKED. I DID SPEAK WITH TOYOTA CORPORATE AND ASKED THEM I SHOULD NOT BE PAYING $650.00 FOR THIS PUMP FAILUER. PLEASE ADVISE ME OF MY RIGHTS AND COURSE OF ACTION WITH TOYOTA FOR INVESTIGATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ABS BRAKES NOT OPERATING PROPERLY. GRABBING AND CAUSING ONE TIRE TO SKID. *TR
BRAKES NOT FIXED IN PREVIOUS SERVICE. BRAKES STILL SURGING AND PULSING DURING STOPS. *TR
VIBRATION AND SURGING FROM BRAKES DURING HARD STOPPING. *TR
ABS BRAKES HAVE A SURGE. RIGHT FRONT TIRE SKIDS IN HARD STOPPING. *TR
ABS SURGING AND FLUCTUATING DURING STOPPING. *TR
BRAKE SYSTEM FAILED. CAR TOWED TO BEAMAN TOYOTA. COMPUTER CONTROLS REFLASHED TO RESET BRAKING SYSTEM. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Toyota Camry Hybrid → · Every Camry Hybrid year → · How the figures are calculated →