Owners filed 5 complaints about this vehicle with federal regulators, most often about the seat belts. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
1
0
0
0
Structure › Body
1
0
0
0
Seat Belts
1
0
0
0
Engine
1
0
0
0
Electrical System
1
0
1
0
3 safety recalls
Part 573 reports
Equipment17V841000
Filed Dec 22, 201736,005 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.
Equipment › Other › Labels16V692000
Filed Sep 26, 20161,658 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2015-2017 Allegro Open Road motorhomes manufactured April 1, 2015, to September 16, 2016. The affected vehicles have a tow hitch with a weight capacity sticker that may indicate an incorrect weight capacity.
Risk. If the hitch is loaded to the weight on sticker, the hitch may fail and the towed vehicle can separate from the motorhome, increasing the risk of a crash.
Remedy. Tiffin will notify owners, and send them a corrected label to replace the incorrect label, free of charge. The recall began on October 31, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-104.
Steering › Gear Box › Mounting Bracket16V397000
Filed Jun 2, 2016539 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes is recalling certain model year 2014-2016 Allegro Phaeton and 2015-2016 Allegro Bus trucks manufactured October 1, 2014 to August 1, 2015, equipped with certain ZF RL77 / 80EM independent front steering axles equipped with Bosch 8018 steering boxes. The boxes were manufactured using incorrect internal spacers that can cause premature wear in the connection between the steering wheel and the front axle.
Risk. The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.
Remedy. Tiffin will notify owners, and dealers will inspect and replace the steering box if necessary, free of charge. Owners are urged not to drive their vehicles until they have been inspected. The recall began on August 17, 2016. Owners may contact Tiffin customer service at 1-256-356-8661.
What owners reported
Newest filings
Engine
Filed Jul 23, 2023NV
The DEF headers (level sensors) are a known issue with these motor homes and many other diesel vehicles dating back to 2010 to even new ones today. Shaw Industries is one of the main suppliers of this part (the supplier of the ones on Tiffin Motorhomes) and have done nothing to reimburse owners for the failures. When the level sensor fails the vehicle can go into a derate mode causing it to only be able to go 5 mph. This can be very dangerous for someone on a road trip hundreds of miles from any service, plus obtainung a replacement can take months, leaving people their families and dogs stranded that entire time. These DEF headers need to be recalled and all costs reimbursed to the techs of thousands who have had issues with them. Emissions control systems are expected to last for the life of a vehicle, not fail frequently, with replacement costs going into the thousands of dollars.
Structure › Body
Filed Jan 30, 20186,500 milesCA
THERE ARE A TOTAL OF 18 VERTICAL POSTS (SQUARE STEEL TUBE) THAT CONECT AND SUSPEND THE COACH FLOOR FRAME APPROXIMATELY 1.5 INCHES ABOVE THE CHASSIS RAILS. PER TIFFIN SERVICE REPRESENTATIVES, THESE POSTS ARE TO BE WELDED TO THE CHASSIS ON BOTH SIDES WHERE THE SQUARE STEEL TUBE INTERFACES THE CHASSIS RAIL BY APPROXIMATELY 2 INCHES. ON 1/15/18, I PERFORMED AN INSPECTION OF THESE WELDS BASED ON MANY DOCUMENTED CASES FROM OTHER TIFFIN ALLEGRO OWNERS OF FAILED HOUSE-TO-CHASSIS WELDS, AND I FOUND ALL 18 POSTS WELDED ON ONLY ONE SIDE AND ONE FAILED WELD THAT HAD A COMPLETE FULL-LENGTH CRACK. TIFFIN IS FULLY AWARE OF THIS MANUFACTURING ERROR AS MANY COACHES HAVE EXPERIENCED WELD FAILURES ON ALL PASSENGER SIDE POSTS RESULTING IN A COLLAPSE OF THE HOUSE ONTO THE CHASSIS RAIL. THIS PRESENTS A SIGNIFICANT SAFETY CONCERN AS VEHICLE HANDLING CAN BE ADVERSELY AFFECTED BY SUCH A COLLAPSE. MANY OF THESE COACHES HAVE RETURNED TO TIFFIN'S RED BAY SERVICE CENTER IN ALABAMA WHERE MECHANICS CORRECTLY SECURE THE POSTS WITH WELDS ON BOTH SIDES OF EACH POST. TIFFIN HAS NOT NOTIFIED ANY OWNER OF THIS MANUFACTURING ERROR AND THE ASSOCIATED SAFETY RISKS. FURTHERMORE, THEY REFUSE TO AUTHORIZE A REASONABLE AMOUNT FOR OTHER SERVICE CENTERS TO PERFORM THE NECESSARY REPAIRS. INSTEAD, ONCE QUESTIONED ABOUT THESE FAULTY WELDS, THEY ENCOURAGE THEIR CUSTOMERS TO TRAVEL TO THEIR ONE FACILITY IN ALABAMA SO THEIR OWN MECHANICS CAN PERFORM THE REPAIRS AT NO CHARGE.
Electrical SystemFire
Filed Sep 29, 20173,200 milesTX
THE TIFFIN ALLEGRO PHAETON 44OH WAS PARKED IN FRONT OF OUR HOME ON JANUARY 2, 2017. AT APPROXIMATELY 2:30AM OUR HOME SECURITY CAMERA CAPTURED A FIRE START IN THE WET BAY AREA. THE FIRE QUICKLY SPREAD TO THE ENTIRE CENTER SECTION OF THE VEHICLE. CITY FIRE INVESTIGATORS AND AN INDEPENDENT FIRE FORENSIC INVESTIGATION COMPANY IDENTIFIED THE WET BAY ARE AS THE LOCATION WHERE THE FIRE IGNITED (COINCIDING WITH THE HOME SECURITY VIDEO). ONE DAY PRIOR TO THE FIRE, WE NOTED THAT THE GFCI OUTLET IN THE WET BAY WAS NOT WORKING AND IT QUICKLY TRIPPED OFF WHEN WE ATTEMPTED TO RESET IT. ADDITIONALLY, WE REVIEWED OUR TIFFIN DEALER ORIENTATION VIDEOS AND LEARNED THAT THE MANUFACTURER BEGAN INSTALLING THESE 110V OUTLETS IN THE WET BAY RECENTLY. THE FIRE INVESTIGATORS WERE NOT ABLE TO LOCATE THE GFCI OUTLET AS A RESULT OF THE FIRE HEAT (IT WAS DESTROYED) HOWEVER, THEIR REPORT INDICATES THAT THE FIRE PATTERN INDICATES AN IGNITION IN THIS AREA.
Vehicle Speed Control
Filed Jan 23, 20173,000 milesKS
TL* THE CONTACT OWNS A 2016 TIFFIN ALLEGRO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE THROTTLE BODY WAS GETTING STUCK, THE ACCELERATOR PEDAL WAS SLOW TO RESPOND WHEN REVERSING OR WHILE IN DRIVE, AND THE CONTACT HAD TO MANEUVER THE PEDAL WHEN THE FAILURE HAPPENED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. ...UPDATED 03/13/17 *BF *CN
Seat Belts
Filed Nov 5, 20154,000 milesNC
WHERE THE METAL RING THAT THE SEAT BELT SLIDES THROUGH ATTACHES TO THE FRAME OF THE MOTOR HOME ABOVE THE PASSENGERS RIGHT SHOLDER AND THE DRIVERS LEFT SHOULDER THE MOUNT WAS ASSEMBLED WITH THE INCORRECT PARTS. THE STUD, SEAT BELT SLIDE, WASHER AND NYLON LOCKING NUT ARE INCOMPATIBLE AND THE NYLON LOCKING NUT WILL NOT SEAT ON THE THREADS OF THE STUD. THIS ALLOWED THE NUT TO LOOSEN FROM VIBRATION WHILE DRIVING ON THE INTERSTATE AFTER LESS THAN 4,OOO MILES AND THE BELT FELL FROM THE MOUNT. THE ISSUE IS THE OUTSIDE DIAMETER OF THE STUD MOUNTED TO THE WALL IS A LARGER OUTSIDE DIAMETER THAN THE INSIDE DIAMETER OF THE MOUNTING HOLE OF THE METAL SEAT SLIDER THAT GOES ONTO THE STUD. THIS MISMATCH OF DIAMETERS WILL NOT ALLOW THE WASHER AND NYLON LOCKING NUT TO SEAT PROPERLY. THE NYLON IN THE LOCKING NUT IS TWO THREADS AWAY FROM MAKING ANY CONTACT AT ALL WITH THE BOLT.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 22, 2017. Source: NHTSA Office of Defects Investigation.