Mercedes-Benz USA, LLC.: Electrical System › Starter Assembly
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Feb 23, 2017 and put the number of vehicles at risk at 307,629. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
The risk
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
The remedy
MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
18 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mercedes-Benz AMG CLA45 | 0 | 7 | 0 | 0 |
| 2017 Mercedes-Benz AMG E43 | 6 | 6 | 0 | 0 |
| 2017 Mercedes-Benz C300 | 216 | 15 | 3 | 10 |
| 2017 Mercedes-Benz C450 | 3 | 1 | 0 | 0 |
| 2017 Mercedes-Benz CLA 250 | 28 | 10 | 0 | 2 |
| 2017 Mercedes-Benz E 300 | 132 | 16 | 3 | 2 |
| 2017 Mercedes-Benz E400 | 20 | 8 | 0 | 0 |
| 2017 Mercedes-Benz GLA 250 | 31 | 9 | 1 | 0 |
| 2017 Mercedes-Benz GLC 300 | 101 | 12 | 2 | 3 |
| 2016 Mercedes-Benz AMG CLA45 | 1 | 6 | 0 | 0 |
| 2016 Mercedes-Benz C 350 E | 6 | 5 | 0 | 0 |
| 2016 Mercedes-Benz C300 | 291 | 13 | 5 | 7 |
| 2016 Mercedes-Benz C450 | 16 | 5 | 0 | 0 |
| 2016 Mercedes-Benz CLA 250 | 67 | 8 | 1 | 5 |
| 2016 Mercedes-Benz GLC 300 | 134 | 12 | 2 | 9 |
| 2015 Mercedes-Benz AMG CLA45 | 3 | 5 | 0 | 0 |
| 2015 Mercedes-Benz C300 | 381 | 11 | 1 | 9 |
| 2015 Mercedes-Benz CLA 250 | 61 | 7 | 0 | 5 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V114000.
Full record for the 2017 Mercedes-Benz AMG CLA45 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →