2016 Mercedes-Benz CLA 250

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy. Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

Risk. In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

Remedy. MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy. MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy. MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.

Risk. If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Remedy. MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.

While turning my steering wheel during normal operation, I heard what appeared to be a popping or snapping sound from inside the steering wheel. Immediately afterward, my horn stopped working, all steering-wheel control buttons became inoperative, and the airbag warning light illuminated with the message “Front Left Malfunction – Service Required.” All these failures occurred suddenly and at approximately the same time, without any prior warning or symptoms. The instrument cluster still lights up, but I can no longer access the mileage display using the steering-wheel controls. The last mileage I recall was approximately 80,000 miles. These symptoms suggest a possible steering-column clock spring failure, although the exact cause has not yet been professionally diagnosed. I am particularly concerned because NHTSA recall 17V627000 previously addressed a safety risk involving the steering-column clock spring and driver’s airbag system. Mercedes-Benz lists this recall as completed for my vehicle. However, the recall remedy did not routinely replace the clock spring, and my vehicle has now experienced symptoms consistent with its failure. This vehicle was also purchased as a Mercedes-Benz Certified Pre-Owned vehicle with an extended warranty and was represented as having undergone a comprehensive inspection, including safety-related systems. My concern is that a clock spring or related steering-column electrical component may fail suddenly, disabling the horn and potentially comp

My 2016 Mercedes-Benz CLA 250 has a check engine light for code P052E, which points to a broken crankcase ventilation valve. My car has only 59,000 miles on it, but this same exact part already broke once before and was replaced under the original warranty. Now, the replacement part has failed too. This proves the part is defective and keeps breaking. Mercedes-Benz already knows this part is defective. They gave a free 15-year or 150,000-mile extended warranty to fix this exact issue for free on the C-Class and other longitudinal M274 engine platforms. However, they are actively denying coverage for my CLA 250's M270 engine variant, despite the two vehicles sharing nearly identical engine blocks, matching subcomponents, and the exact same broken part. Because of this unfair engine code technicality, Mercedes-Benz is forcing CLA owners to pay thousands of dollars out of pocket for a recurring problem they fix for free on a C-Class. I urge the NHTSA to look into this engine loophole and force Mercedes-Benz to include the M270 engine variants under the 15-year/150,000-mile free repair program.

I believe that my vehicle is subject to Recall Campaign # 21V197000. The vehicle is a 2016 Mercedes-Benz CLA250. I've had to have this part ( Front Stationary Roof panel) adhered 5 times in the last 10 months. Mercedes refuses to acknowledge the above campaign #. Not only is this a safety risk to my self and other drivers, there is risk of water damage any electrical components. When this issue was brought to their attention I was told this was VIN specific and no recalls were attached to this vehicle. The photos are from 2 separate incidents. There are no warning lights. My vehicle has had at least 2 unbiased inspections and available upon requet.

My mechanic said that he believes there is a recall on a recalled part this was previously repaired per Mercedes notice of safety recall dated April 2018. The recall remedy provided by the manufacturer has failed to permanently fix the safety defect, and the vehicle remains unsafe to drive. "On certain Model Year (“MY”) 2014-2017 B-Class electric, MY 2012-2018 C-Class, MY 2012-2017 E-Class, MY 2014-2018 CLA, MY 2015-2018 GLA, MY 2016-2018 GLC, and MY 2013-2015 GLK-Class vehicles, an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a crash." Currently my airbag and horn do not work as a result of this defect and Mercedes said there is no current safety recalls, however this is the exact issue that was replaced and fixed before I purchased it. They want to charge me a $300 diagnostic fee, (when my mechanic has already looked at it), I am not wanting to pay the dealership for an issue that is clearly related to the recall issue that was not properly fixed. My car is a safety issue to myself and anyone if I drive it, my horn does not work, so that makes it hard to prevent accidents and my airbag, upon reading further online, could potentially deploy and CAUSE and accident.

My mechanic said that he believes there is a recall on a recalled part this was previously repaired per Mercedes notice of safety recall dated April 2018. The recall remedy provided by the manufacturer has failed to permanently fix the safety defect, and the vehicle remains unsafe to drive. "On certain Model Year (“MY”) 2014-2017 B-Class electric, MY 2012-2018 C-Class, MY 2012-2017 E-Class, MY 2014-2018 CLA, MY 2015-2018 GLA, MY 2016-2018 GLC, and MY 2013-2015 GLK-Class vehicles, an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a crash." Currently my airbag and horn do not work as a result of this defect and Mercedes said there is no current safety recalls, however this is the exact issue that was replaced and fixed before I purchased it. They want to charge me a $300 diagnostic fee, (when my mechanic has already looked at it), I am not wanting to pay the dealership for an issue that is clearly related to the recall issue that was not properly fixed. My car is a safety issue to myself and anyone if I drive it, my horn does not work, so that makes it hard to prevent accidents and my airbag, upon reading further online, could potentially deploy and CAUSE and accident.

My vehicle is exhibiting the same problem as MB Recall Campaign #2021070010 but my MB Vin is not included in the recall even though my make/model of car is on the list. This MB recall campaign is to replace the front stationary sunroof panel. According to recall,"The panoramic sunroof may not have been bonded correctly to the vehicle. The adhesion of the front panel might partially or fully detach from the vehicle increasing the risk/injury to other road users." This campaign which was updated 9/3/2021 should include ALL vehicles on the recall list that exhibit this issue. I contacted an authorized MB dealer show quoted me $2225.41 for a repair that we know is known DEFECT. PLEASE HELP!

Factory window tint of the back window & the driver/passenger side(s) windows are bubbling and peeling causing visual impairment while operating motor vehicle. Examples of impairment are backing the vehicle and changing lanes & these affected areas are blurry. Panaramic Sunroof does not seal properly when closed. Factory vehicle paint bubbling and peeling causing depreciation of the vehicle.

The incident that occurred is that my sunroof exploded on me while I was driving. There was know one in front of me nor next to me. Nothing hitting it to cause this, it just exploded.

Hi there - I know my vin number doesn't recall the front stationary roof panel replacement but this came to my attention as I saw that the panel has faded the top coating and the edges have some very thin cracks I will say. I was not aware of such a thing but googling the issue I found out that NHTSA did start a campaign for this particular safety issue last year. Campaign No. 2024010012, March 2024. My Mercedes falls completely on the requirements for repairing/replacing this front panel as the model, year, and type of material of this panel but yet no recall with my vin number. Just wondering if this is a mistake or something else that I don't know. For now I haven't driven the car for the safety concerns until I have any explanations. Your response in this matter will be very appreciated ! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2016 CLA 250 having multiple electrical and driving issues that are not recalled. I’ve researched online and found most of these issues are common. 1. Dashboard screen and radio console lights turn off completely. USB connection triggers electrical symptoms. Front and Back seat window control (driver) triggers electrical symptoms and sometimes corrects the problems. Trunk opens by itself while parked and/or stopped at red lights. The instrument cluster has times multiple warning lights turn on and stay on. At times the fuel needle drops completely down as if I have no fuel in the car. The instrument cluster lights stay on after I have turned the car off and locked it as if the system is confused. I have more issues but those are a few to name. I also have video and pictures to prove these things happen randomly then the vehicle can go back to operating normally. I’ve taken it to service and all they have done is reset the warnings.

The contact owns a 2016 Mercedes-Benz CLA250. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed thermostat. The contact was informed that the thermostat needed to be replaced. The vehicle was not repaired. The vehicle was driven to the residence. The contact performed an inspection on the vehicle and determined there was a melted hole in the air intake valve. The contact stated that the dealer had not provided information of the condition of the melted air intake valve. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.

Check engine light with error code P052E. From my research, this is a very common issue with this engine and one that either has been recalled or is planning to be recalled. According to some online forums for Mercedes Benz, Mercedes is being sued over this problem and has issued an extended warranty on certain models because of how common this problem has become. The list of models needs to be expanded to include other models experiencing the same problem.

Vehicle Performance Issues - Detailed Timeline [XXX] •First issue occurred: the car wouldn’t start at a store. Engine turned over, failed to start. •After sitting overnight, it would start but stall after 10 minutes of driving. •Parked the car and began using alternative transportation. •Diagnostic tests by three mechanics revealed the following codes: oP0087: Fuel Rail/System Pressure Too Low. oP052E: Crankcase Ventilation (PCV). [XXX] •Picked up the car from Midland Mercedes after repairs. Paid $3,069.16 for crankcase ventilation service. •Mercedes Customer Summary Report had no reference to any fuel-related issues or the P0087 code. •Drove 10 minutes to a gas station; the car wouldn’t start, repeating the same issue of why I brought it in to have repaired. •Returned to the shop; Said a New Code came up and replaced the fuel pump: oCost of part: $670.47 (no labor charged). I refused to pay $2200! [XXX] •Finally after 3 months! I got my car and drove back to San Angelo on half a tank, avoiding stops to prevent starting problems. I now had PTSD! •Filled the tank upon arrival; no issues that day. [XXX] •On the way to work, turned on the heat and noticed: oA strong gas odor inside the car. oThe radio volume control wasn’t working, and the ECO mode indicator wasn’t functioning as usual. [XXX] Filled the gas tank halfway to reduce the gas smell. •1st start up cycle immediately after getting gas, no issue. •2nd start up cycle , the dashboard lights started flickering and all indic

My car has slipped into neutral twice while driving. Once while turning left from red light and once while sitting still at red light.

The contact owns a 2016 Mercedes-Benz CLA250. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the regulator valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 50,000.

When we are driving the transmission slip intro neutral ramdomly message appear « do not shift in gear, visit dealer » we need to stop the car on the high way put it in park and after in drive . Its happen really often and my wife d’ont want to drive it any more because its to dangerous with kid, we need a solution

The contact owns a 2016 Mercedes-Benz CLA250. The contact stated that while driving at approximately 55 MPH, there was a loud explosion coming from the vehicle. The contact later pulled over, and upon inspection, discovered that the sunroof glass had shattered. The contact stated that there was no impact to the sunroof that could have caused the sunroof glass to shatter. The vehicle was taken to an auto glass retailer, who installed a plastic cover over the sunroof; however, the sunroof glass was not replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

Mercedes CLA 250 2016 rear differential breakdown Making noise

I HAVE 2 MECEDES WITH THE SAME ISSUE PER MERCEDES BENZ OF USA INSPECTION CAUSING ENGINE LIGHT TO BE TRIGGERED PER DIAGNOSIS TESTING RAN ON BOTH CARS. 2015 VIN [XXXXX] GLA 250 4 MATIC-P052E71 2016 VIN [XXXXX0 2013 CLA 250 MATIC -P052E71 I WAS TOLD BY A MERCEDES SERVICES ADVISIOR THAT BOTH CARS HAVE THE SAME ENGINE FOR A 2015GLA AND A 2016 CLA - BOTH Due to both cars stalling in traffic on multiple time when driving I took both to the shop to run further testing to discover both had the same engine light trigger which is the CRANKSHAFT (AKA) OIL SEPERATOR (AKA)INTAKE TUBE DUE TO THIS BOTH CARS HAVE SUFFERED AN ISSUE WHEN TAKING EMMISSION TEST - MERCEDES DIGNOSIS TESTING CODES -P052E71 - CRANKSHAFT VENILATION MALFUNCTION - CAR WILL NOT PASS EMMISSION TEST AND THIS PART DEFECTS ALSO CAUSES CAR TO STALL THAT CAN POSSIBLE CAUSE ACCIDENT THIS PART COMPLETE REPAIR COULD COST UP TO $2500-$3000 FOR PARTS AND LABOR PART NUMBER -270-090-07-00 (CRANKSHAFT) THE ENGINE LIGHT ISSUE TRIGGERED BY CRANKSHAFT AND WILL NOT PASS EMMISSION TESTING DUE TO THIS Description of this part below: Crankcase Ventilation is the process of venting or removing blow-by from an engine's crankcase to prevent excessive pressure build-up within the engine. Blow-by gases are mixed with oil mist and other contaminants that can harm an engine's internal components and contaminate the environment. How does the crankshaft ventilation work- When the vehicle is moving, airflow across the open end of the tube creates suct

The right passenger seat belt is faulty.

There is a service recall campaign for my model car but dealer/mercedes usa doesn't have the recall linking my car to it from my VIN. Campaign number is P-RC-2021070010. It is to replace the front stationary sunroof panel because it may not have been bonded correctly and could fly off and hit someone. My vehicle did have this same part rattle in 2017 during a cross-country trip.

Subject: Urgent Safety Concern Regarding Recall Campaign #2022030003 for 2016 CLA250 VIN# xxx Date: August 16, 2023 To Whom It May Concern, I am writing to express my deep concern and dissatisfaction regarding a recent incident involving my 2016 CLA250, VIN# xxx, which has raised serious safety issues for both myself and my passengers. Between July 15, 2023, and August 14, 2023, I experienced a distressing loss of power while commuting to work. The incident occurred while I was traveling in the high-speed lane on the highway, almost resulting in a major accident that could have led to severe injuries or even loss of life. During this period, the check engine light on my vehicle illuminated and subsequently turned off. Fearing for our safety, I promptly sought a vehicle diagnostic assessment at the Firestone Service center on August 15, 2023. The diagnostic codes returned indicated a "Fuel/Rail Low Power" issue. To my dismay, I learned that a recall (Campaign #2022030003) had been issued by the manufacturer for the exact problem I encountered. With this information in hand, I diligently contacted the local Mercedes dealership to address the recall. However, I was informed that my vehicle's VIN# was not included in the recall list. This contradicts the diagnostic assessment carried out by Firestone, which clearly indicated the need for intervention due to the "Fuel/Rail Low Power" issue. Given the alarming circumstances and the potential risks associated with this safety concer

May 3, 2023 - I had pulled back into my driveway approximately at 8:45 AM after leaving a couple of minutes before to run errands. I turned the car off and went inside of my house for less than five minutes. I got back into my car, started the vehicle and the airbag exploded unexpectedly while I was in my driveway. Of course, I was shocked and confused as to what had happened. My husband was inside the house and came out to check on me. I received surface burns on both of my forearms, my left pinky finger was bent in an unnatural position and part of my left pinky fingernail was missing. It was a true blessing that I was in my driveway and not driving on the open road. I went to the doctor a few hours later to get checked out, where it was confirmed by x-rays that I had fractured my left pinky finger, which made it very difficult to do my job. I was traumatized from this incident to say the least. My car sat at the end of my driveway in the same place where the airbag deployed until May 10th. May 9, 2023 - I made my first call to Mercedez Benz USA Care to report what had happened with my Mercedes 2016 CLA250 the previous week and for them to advise me as to what I shoud do. I was advised by MBUSA care representative to have my car towed to an authorized Mercedes Benz Dealership in Kansas City. Because of the late hour of the business day, I decided to have the car towed to the dealership the next day. May 10, 2023 - The vehicle was towed to an authorized Mercedes dealer, Aris

The contact owns a 2016 Mercedes-Benz CLA250. The contact stated that while driving at approximately 70 MPH, the vehicle made an abnormal sound. The contact noticed that the moonroof had fractured in half and then detached. The contact related the failure to NHTSA Campaign Number: 21V197000 (Structure). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

Inside the car smells gas either idle or running. Dashboard lights flactuate and sometimes the gas gage doesn't show how much fuel you have left. Command system shuts off after 3 mins even the engine is on. But mainly, the gas smell in the car. Have trouble breathing at times and I don't haveany underlying condition.

The contact owned a 2016 Mercedes-Benz CLA250. The contact stated that while idling or driving at various speeds, she noticed a fuel odor throughout the vehicle. The fuel warning light illuminated indicating low fuel level. The ABS warning light was intermittently illuminated. Additionally, the contact stated that after refueling the vehicle, the fuel gauge remained on empty. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.

P052E: Positive Crankcase Ventilation Regulator Valve Performance. It is available for inspection upon request. It was a problem that was confirmed by two independent service centers. It first appeared at around 30k miles, then the engine light disappeared. At around 40k, it starts to intermittently appears and disappears, most of the time the engine light was off, my mechanics checked at it, said it was not uncommon to see this problem with Mercedes and said it won't affect driving. At around 50k it starts to appear more often, still intermittently. I got a second opinion with another mechanics, was told again that he saw this happening commonly with Mercedes. Crankcase alone cannot be replaced, I'll need to replace the whole thing which part cost 750+, with 1200+ labor at an independent service center, and the local mercedes dealer quote double the price.

I was driving on the street and lost power, I looked down and saw a red transmission message and noticed that my vehicle was in neutral. I hurried, and stepped on the break and put my car in drive. I drove 5 minutes to my destination. A few hours later, as I was leaving my destination, my car did the same thing. I lost power, the red transmission light popped up and my car was in neutral. I noticed it once a few months ago and thought it was minor. As I reflect, I have had a few instances where I was driving and my acceleration was off. I took the streets to the mechanic today and they stated that they could not find anything wrong with the car.

Got a check engine light at 72,047 miles. Looked up the code at autozone and it is a P052E. After googling this code, discovered this is an EXTREMELY common issue with 2015 & 2016 c and cla class mercedes. (see here https://mbworld.org/forums/c-class-w205/739851-check-engine-code-p052e-2.html). This is a ventilation issue with the Positive Crankcase Ventilation Regulator Valve Performance. This is a VERY expensive fix despite seemingly being a VERY common issue at this mileage for these cars. This seems to be a defective part that Mercedes installed at the factory as no one ever gets this message after having their original valve replaced. Without the fix, this will cause oil to become sludgy and perhaps cause engine to seize or smoke.

Code: 052E71 - Valve for crankcase ventilation has a malfunction or block. This car has 48, 182 miles and is requiring $2000 worth of repairs.

The panoramic sunroof failed to close after it was opened. I attempted to close the sunroof after use and it stayed open. This is concerning as debris could have flown into the car and impaired operation. Another concern is the short-circuiting/fire risk of the internal wiring and components in the event of rain. We took the car to the dealership where an associate told us that this is a common problem with CLA class cars. This was the only inspection of the car thus far. There were no messages or warnings prior to the failure.

There appears to have been a malfunction with the seat warmer that resulted in a fire.

My radio completely turned off & the whole colonization system is shut down. I cannot control anything like changing the time or lights in my car & I have no working screen. The screen is completely black & nothing turns on or works. It randomly turned off one day & hasn’t come back on. I took it to the dealership & they want me to pay $2,500 to get it fixed. I did not cause this issue, the car itself caused this. I do not think I should have to pay for something I did not cause.

The contact owns a 2016 Mercedes-Benz CLA250. The contact received notification of NHTSA Campaign Number: 21V197000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer but was informed by the dealer that parts were not yet available for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2016 Mercedes Benz CLA 250. The contact stated that the gear shifter failed. The contact stated that the gear shifted into neutral independently when driving at low speeds. The contact was able to switch the gear back into drive when the failure occurred. The vehicle was taken to the dealer. The dealer performed a diagnostic; however, the contact did not have the information on the diagnostic result. The vehicle was not repaired. The manufacturer was contacted. The VIN was not available. The failure mileage was. 65,828.

We received a recall notice advising that the stationary roof panel located between the windshield and sunroof was not bonded correctly and could full detach from the vehicle. while driving on the freeway I heard a wind noise coming from the roof and then without warning the roof panel flew off the vehicle onto the freeway lanes. The piece was not recovered due to the danger of stopping on freeway. This posed an immediate safety threat to us and other drivers. When I contacted Mercedes (both local dealer and MBUSA) I was told they would not honor the recall since it is still in pending not open. Nowhere is a time frame listed on recall and I did confirm with local MB they have the parts needed to replace this piece. MB only option was we have to pay for the repair (apprx $1500-1900) and "possibly" receive a reimbursement. The letter specifically states free of charge to complete this recall. I was given a possible time the recall goes to open in Aug or Oct, but no guaranty. As of now my vehicle has an open roof section.

I was involved in an accident and hit on the drivers side front and back door. I thought it was weird the airbags did not deploy. I had over $100k in medical bills and still require another surgery.

Automatic start /stop failed on highway car would not move, almost caused an accident. This has been repaired twice and now it has happened again. CLIENT STATES VEHICLE CUTS OFF AT IDLE Cause: . Correction: 540650 ON-BOARD POWER SUPPLY VOLTAGE MAINTAIN (WHEN CHECKING/ TESTING AND TROUBLESHOOTING) Tech Number: 20 Labor Type: WNC8 541011 PERFORM QUICK TEST Tech Number: 20 Labor Type: WNC8 275002 REPLACE ELECTROHYDRAULIC CONTROLLER UNIT OF DUAL-CLUTCHTRANSMISSION Tech Number: 20 Labor Type: WNC8 272388 REPLACE CONTROL UNIT OF DUAL- CLUTCH TRANSMISSION (ELECTROHYDRAULIC CONTROLLER UNIT REMOVED) ON VEH. WITH Tech Number: 20 Labor Type: WNC8 540991 PROGRAM AND CODE CONTROL UNIT .................... (AFTER QUICK TEST) Tech Number: 20 Labor Type: WNC8 271254 CHECK/CORRECT OIL LEVEL OF DUAL-CLUTCH TRANSMISSION (AFTER LEAK TEST) Tech Number: 20 Labor Type: WNC8 271048 ADAPTATION PERFORM (AFTER REPAIRS)

SOFTWARE ERROR ON 2016 MERCEDES UNDER CPO WARRANTY. DEALER AND CALL TO CORPORATE OFFICE. WOULD NOT FIX UNDER WARRANTY. SAFETY SYSTEM FAILURE DUE TO SOFTWARE AND WOULD NOT FIX DUE TO SOFTWARE PROBLEMS. VEHICLE HAS BEEN MAINTAINED AND HAS 40,000 MILES.

WHILE MERGING ONTO THE FREEWAY ON 1/22/2021 THE CAR'S DASHBOARD DISPLAYED "COLLISION PREVENTION ASSIST PLUS INOPERATIVE " AND THE CHECK ENGINE LIGHT COME ON. WHEN THIS HAPPENED, IT PREVENTED ME FROM ACCELERATING THE CAR BY PUSHING ONTO THE GAS PEDAL. THIS CAUSED THE CAR FROM BEHIND TO ALMOST REAR ENDED BY CAR. I WAS ABLE TO DRIVE ONTO THE SHOULDER OF THE FREEWAY AND EXIT THE FREEWAY. I HAVE TAKEN THIS CAR TO THE MERCEDES DEALERSHIP FOR REPAIR BUT IT IS AN ONGOING ISSUE EVEN AFTER VARIOUS PARTS HAVE BEEN REPLACED.

MY 2016 MERCEDES-BENZ C300 AFTER UNDERGOING THE RECOMMENDED MAINTENANCE VIA THE MERCEDES-BENZ DEALER, WHILE DRIVING DOWN THE PUBLIC ROAD LOST POWER, THE LOST OF POWER WITH NO WARNING TO ME OR ANY OTHER DRIVERS AROUND ME, THE VEHICLE WENT FROM 45 MPH TO 10 MPH THIS WAS DUE TO A DECENTIGRATING PISTON, THE VEHICLE MANUFACTURE ADVERTISED THAT THE VEHICLE WOULD CUT POWER TO PROTECT THE ENGINE FROM CAUSING IT SELF FURTHER DAMAGE, THIS SEEMED LIKE A GREAT SAFETY FEATURE UNTIL IT JUST HAPPEN, I HAD NO CONTROL OVER THE VEHICLE, IT JUST SEEMED TO TAKE ON A LIFE OF ITS OWN, THE VEHICLES BEHIND OR ADJACENT TO ME HAD NO WARNING THAT THE VEHICLE WOULD DECREASE THE SPEED, SO I HAD TO MUSCLE THE CARE OUT OF THE SWIRLING TRAFFIC, I WAS DEVISTATED THAT MY CAR CAUSED ME SUCH FEAR AND DEALING WITH THE FACT THAT THE CAR COULD HAVE KILLED ME OR SOME ONE ELSE NEAR ME, I HAD THE VEHICLE TOWED TO THE LOCAL DEALER WHO HAD SERVICED THE VEHICLE SINCE IT WAS NEW AND THE DEALER EXPLAINED THAT THE PISTON IN THE INTERNAL COMBUSTION ENGINE HAD DECENTAGRATED THUS CAUSING METAL SHAVINGS TO BE DISTRIBUTED THROUGHOUT THE REST OF THE ENGINE, AND I WOULD BE CHARGED FOR THE TOTAL COST OF THE REPAIR OF THE ENGINE. IT APPEARED THAT THIS SHOULD HAVE BEEN DISCLOSED TO THE OWNER OF THE VEHICLE OR PLACED IN THE OWNERS MANUAL, BUT THE ONLY RESPONSE FROM MERCEDES WAS WE CHANGE OUT THESE ENGINES ALL THE TIME THEY ALWAYS BLOW ENGINES, YOU CAN CALL MERCEDES-BENZ ADVOCACY TO DISCUS THE WARRANTY FROM WHICH I NEVER RECEIVE A RES

STILL NO REMEDY FOR PASSENGER AIRBAG FOR MY 2016 MERCEDES E400. HOW LONG DOES MERCEDES HAVE TO FIX THE PROBLEM?

WE HAVE A 2016 MERCEDES C-300 VEHICLE THAT HAD A RECALL ON THE STEERING COLUMN CONCERNING A LATCH BOLT. UNKNOWN IF THIS RECALL PERTAINS TO THE SAFETY CONCERN ITSELF, AFTER THIS FIX THE ELECTRONIC COMMUNICATION SYSTEM FAILED AND CAUSES THIS VEHICLE TO LOSE POWER STEERING AND WOULD/CAN RESULT IN A CRASH. MY FAMILY WAS TRAVELING AT SPEEDS OF NEARLY 70MPH ON THE INTERSTATE AND THE ENTIRE STEERING SYSTEM SHUT DOWN FORCING US TO MANUALLY FORCE THE VEHICLE TO THE SIDE OF THE ROAD. WHEN THIS FAILS, IT WILL ONLY STEER STRAIGHT AHEAD, IF YOU ARE STEERING IN ANY DIRECTIONS, YOU MUST FORCE THE STEERING WHEEL TO RIGHT OR LEFT. MERCEDES SAYS THEIR PRODUCTS OFTEN FAILS AND THIS IS ACCEPTABLE. EVERYONE MUST UNDERSTAND WHEN THIS FAILS THIS VEHICLE WILL ONLY STEER STRAIGHT IN THE PATH IT IS GOING, IF YOU FAIL TO CATCH THIS IN TIME, THE VEHICLE WILL CONTINUE ON THE PATH TO WHERE THE STEERING WHEEL IS CENTERED, IF YOU DO NOT CATCH THIS IN TIME THE FORCE OF THE VEHICLE TO STAY ON PATH IS UNCONTROLLABLE. THE COST TO REPAIR IS OVER $4300 AND MERCEDES WILL NOT WORK TO FIX THIS OR TAKE NOTES TO HOW SERIOUS THIS PROBLEM IS.

UNKNOWN ACCELERATED OUT OF DRIVEWAY, TURNING LEFT. COLLISION WITH OBJECT DEEMED VEHICLE TOTAL LOSS. NO AIRBAG DEPLOYED, FRONT END COLLISION. *TR

AUTOMATIC ENGAGING OF EMERGENCY BREAK WHILE DRIVING OR STATIONARY TOGETHER WITH SIGNALS OF COLLISION PREVENTION ASSISTANT PLUS INOPERATIVE AND TWO OTHER ERRORS (IN PICTURES). CAR WAS BOUGHT RECENTLY BOUGHT AND DELIVERED TO ME ON JANUARY 1ST , 2020. IT HAS BEEN TAKEN BACK TO DEALER TWICE FOR SAME ERRORS. IT WAS REPLACED THE BATTERY TWICE AS DEALER INDICATED IT HAD TO DO WITH AUXILIARY BATTERY MALFUNCTIONING WHICH WAS ALSO ANOTHER ERROR SHOWING IN THE PANEL.

I PURCHASED THE VEHICLE JANUARY 2019, THE VEHICLE WAS RUNNING SMOOTH FOR A COUPLE MONTHS. NOW IT IS JANUARY 2020 AND BETWEEN THE MONTHS OF SEPTEMBER AND NOW I HAVE BEEN TO MERCEDES ABOUT 4 TIMES. THE CAR DOESN'T REVERSE SOMETIMES WHILE I AM DRIVING. THE WORDS 'CAR CANNOT REVERSE' COMES UP ON THE DASHBOARD. I COULDN'T USE THE HEAT IN NOVEMBER DUE TO A GAS SMELL COMING IN THE CAR. SOMETIMES I WILL BE IN GEAR 3 AND THE CAR WILL CHANGE TO GEAR 5 ON ITS OWN. AS OF RIGHT NOW THERE IS A BURNING SMELL SURROUNDING THE VEHICLE WHEN YOU ARE DONE DRIVING IT.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ CLA250. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED, THE GEAR SHIFTER FAILED TO SHIFT INTO NEUTRAL, AND THE BRAKE AND ACCELERATOR PEDALS TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE POLICE ASSISTED WITH MOVING THE VEHICLE OFF THE HIGHWAY. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF LOS ANGELES (801 S FIGUEROA ST, LOS ANGELES, CA 90015, (213) 425-3100) WHERE IT WAS STATED THAT A NEW STARTER WAS NEEDED; HOWEVER, THE VEHICLE WAS NOT OFFICIALLY DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 21,100.

MY CAR HAS SHUT OFF ON ME WHILE DRIVING TWO TIMES AND ROAD SIDE ASSISTANCE CAME OUT TWO DIFFERENT OCCASION. I KEPT UP WITH MAINTENACE ON THE VEHICLE. I WENT TO PEP BOYS UP THE ST FROM MY HOUSE INSTEAD OF MERCEDES FOR OIL CHANGES. OUT OF NO WHERE MY ENGINE LIGHT CAME ON AND I TOWED MY CAR TWO MERCEDES TO FIX. THEY SAID MY ENGINE BLEW N THE TURBO . THEY WON'T COVER IT UNDER WARRANTY SINCE I GAVE THEM ALL MY MAINTENCE RECEIPTS FROM PEP BOYS . THIS WAS A DEMO CAR I ORIGINALLY LEASED AND HAD IT FOR 2 YEARS WITH 9 MONTHS LEFT ON THE CAR. THE RECALLS ON THE VIN WERE NOT FIXED AND MERCEDES IS TRYING TO SEND ME AWAY WITH A UNFIXED CAR. PLEASE HELP

CARS BRAKE SYSTEM VIOLENTLY SHAKES THE FRONT OF THE CAR WHEN BRAKES ARE APPLIED. CAR HAS 17K MILES ON IT AND IS STILL UNDER WARRANTY. DEALER REFUSES TO REPAIR, SAYS THE ROTORS ARE WARPED BECAUSE I DROVE THE CAR IN THE RAIN, AND THE RAIN WARPED THE ROTOS.

WATER PUMP CRACKS IN VERY COLD WEATHER OVER HEATS WHILE IN DRIVE AND FLOODS INTO ENGINE