2008 Buick Lacrosse

Above average

Owners filed 251 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 2 times.

Not among the Buick Lacrosse years to avoid. Which Buick Lacrosse years to avoid →

When it fails
020k40k60k90k120k200k
53,718 milesMedian miles at failure

200 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.

Most common 2008 Buick Lacrosse problems

70 of the 251 complaints (28%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags68
200
Electrical System57
040
Exterior Lighting · headlights47
100
Engine10
000
Service Brakes · brakes9
402
Steering7
100
Electrical System › Instrument Cluster/Panel7
000
Vehicle Speed Control · throttle and acceleration6
100
Unknown or Other6
000
Latches/Locks/Linkages · door locks and latches6
000

2 safety recalls

Part 573 reports
Exterior Lighting › Headlights15V519000
Filed Aug 14, 2015429,170 vehiclesGeneral Motors LLC

Defect. General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.

Risk. Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.

Remedy. GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.

Electrical System › Ignition14V355000
Filed Jun 23, 20143,141,731 vehiclesGeneral Motors LLC

Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Electrical System
Filed Oct 29, 2026KY

High beam headlights stopped working and the ignition control module connector with a burnt power supply.

Air Bags
Filed Sep 30, 2024KS

Air bag light comes on is also intermitt some times stays on and someimes on only for a minute or two

Exterior Lighting
Filed Apr 16, 2024SC

On three occasions, when driving at night, both headlights suddenly went out. The next day the headlights were working normally. The dealer's service department could not find anything wrong. Later, we found out there was a "Safety Recall" (#14291),but it expired one year before our car developed the problem. We have contacted the dealership and Buick, neither one will help us. They expect us to pay for the replacement of the defective part (Headlamp Driver Module).

Exterior Lighting
Filed Aug 31, 2023TX

My vehicle has been parked for the better of about two years due to head lamp failure and engine shutting off without warning at any particular time. Steps were made to fix the issue but the problem continues still to this day.

Exterior Lighting › Headlights
Filed Apr 20, 202241,000 milesRI

The contact owns a 2008 Buick LaCrosse. The contact stated that while operating the vehicle, the headlights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the headlamps had failed. The headlamps were replaced and the failure was remedied however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 15V519000 (Exterior Lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 41,000.

Air Bags
Filed Oct 26, 202150,000 milesRI

The contact owns a 2008 Buick LaCrosse. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Electrical System
Filed Aug 8, 2021FL

Door locks somtimes would lock or unlock and other times not work at all. Made it a issue when parking or entering the car. I had to replace the lock mechanism in the doors. The car has 99135 miles on it but should not have a problem especally the back doors since they are not used very often.

Air Bags
Filed Apr 1, 202130,196 milesVA

THE VEHICLE ONLY HAS 30196 MILES ON IT.THE PASSENGER SIDE AIRBAG STAYS ON ALL THE TIME. I NOTICED THERE ARE A LOT OF COMPLAINTS ABOUT THIS MODEL BUICK LACROSSE.WHY HASN'T A RECALL BEEN ISSUED ON THESE VEHICLES.

Unknown or Other
Filed Feb 2, 202145,000 milesPA

DOORS WILL NOT LOCK WITH EITHER THE FOB OR THE INTERIOR LOCK BUTTON ON EITHER DOORS. I'M READING ON LINE OF SIMILAR ISSUES WITH THIS MODEL WHERE DOORS WILL NOT UNLOCK!

Electrical System
Filed Jan 21, 2021125,000 milesSC

THE FRONT HEADLIGHTS AND RUNNING LIGHTS JUST GO OFF FOR NO REASON. WHEN DRIVING HOME ON NIGHT THE HEADLIGHTS WENT OFF FOR NO REASON. THE NEST DAY, THEY WORKED. THEY CONTINUE TO WORK, BUT THE NIGHT THEY WENT OUT WAS VERY DISTURBING. THE VEHICLE WAS IN MOTION, ON STATE HGWY, GETTING READY TO TURN TO THE RIGHT.

Exterior Lighting
Filed Dec 8, 2020120,000 milesMN

THE DRIVERS SIDE LOW BEAM HEADLIGHT KEEPS GOING OUT. I DID LOOK UP ANY RECALLS, WHICH THERE WAS FOR THIS, BUT IT SHOWS THAT IT WAS FIXED. WE DIDN'T HAVE AN ISSUES FOR THE FIRST 9 MONTHS AND HAVE NOW REPLACED THE BULB SEVERAL TIMES. I AM CONCERNED THAT IT IS HAPPENING WHILE MY DAUGHTER IS DRIVING THIS AT NIGHT IN A RURAL AREA WITH A LOT OF DEER AND OTHER ANIMALS RUNNING INTO THE ROADS.

Exterior Lighting
Filed Oct 19, 2020160,000 milesNY

THE HDM FAILED LEAVING ME WITH ONLY HIGH BEAMS, HAVE BEE TOLD THEY ARE NOT UNDER RECALL. SHAMROCK SERVICE CENTER, SPENT 1 AND 1/2 HRS DIAGNOSING AND FOUND NO RECALL. MANY OTHER MODELS HAVE BEEN RECALLED FOR THIS DANGEROUS PROBLEM. I AM RETIRED AND CANNOT AFFORD THIS REPAIR. WHAT CAN YOU DO FOR ME. WHEN I TURNED ON THE LIGHTS TO GO HOME LAST WEEK, THERE WERE NO LIGHTS BUT HIGH BEAMS. I THOUGHT IT WAS JUST BULBS, SO I TOOK IT TO MY LOCAL REPAIR SHOP. THEY DIAGNOSED THE PROBLEM AND I AM WAITING FOR THE PART TO COME IN. I KNOW THIS WILL BE EXPENSIVE AS I THINK ITS AROUND $100.00 PER HR. IT WAS IN A PARKING LOT WHERE I DISCOVERED IT. HAD TO DRIVE HOME WITH THE HIGH BEAMS.

Vehicle Speed Control
Filed Oct 18, 202040,000 milesAZ

ONCE IN A WHILE IT ACTS UP WHERE IT STATES THAT IT'S GOT LOW OIL PRESSURE EVEN THO IT'S GOT PLENTY OF OIL,ALSO IT HAS MISFIRED DURING WHEN THIS HAPPENS. IT'S LIKE THIS: I'M DRIVING. EVERYTHING IS FINE UNTIL ALL OF THE SUDDEN I NOTICE ENGINE LIGHT IS ON ALSO THE T/C LIGHT COMES ON AND IT ALSO STATES THE LOW OIL PRESSURE AND THE ACCELERATION PEDAL IT ACTS UP. FOR EXAMPLE, I'M GIVING GAS AND IT ISN'T ACCELERATING AS MUCH AS IT SHOULD BE AND IT TOTALLY FLUCTUATES. I'VE ALSO HAD THE CAR MISFIRE AND SHUT OFF DURING ONE OF THESE EPISODES AS WELL. THESE EPISODES OF WHAT I HAD JUST DESCRIBED COMES AND GOES AND ACTUALLY IT STAYED GONE FOR A GOOD WHILE NOW UNTIL JUST A FEW MINUTES AGO. THE GUY WHO SOLD ME THIS CAR TOLD ME THAT THERE'SA RECALL ON WHATEVER ISSUE I'M HAVING WITH THE ACCELERATOR PEDAL (I PLUGGED IN FIXD TOOL WHICH TELLS ME WHAT IS WRONG WITH MY CAR AND GIVES ME TWO CODES THE CODES BEING: P: 2138 AND CODES P: 1125.

Exterior Lighting
Filed Oct 2, 2020124,000 milesKY

I JUST BOUGHT THIS CAR USED AND THE HEADLIGHTS DIDN'T WORK WHEN I GOT IT. THE HI BEAMS AND YELLOW MARKER LIGHTS DO WORK. JUST NOT THE LO BEAMS. I BOUGHT THE CAR ON 9/28/20, IT HAD 124,000 MILES ON IT WHEN I BOUGHT IT

Air Bags
Filed Aug 19, 2020150,000 milesNY

RED AIR BAG LIGHT COMES ON INTERMITTENTLY. MANY OWNERS OF THESE CARS HAVE COMPLAINED. IT IS A POOR DESIGN AND SHOULD BE RECALLED. WHEN THE AIR BAG LIGHT IS ON, THERE IS NO AIR BAGS THAT WORK. THE PROBLEM IS IN THE WIRING AND IN THE PASSENGER PRESENCE SYSTEM WHICH COSTS NEARLY 1K FOR A NEW SEAT BLADDER WHICH MAY OR MAY NOT FIX THE PROBLEM. MANY OWNERS OF THESE MODELS ARE HAVING ISSUES WITH THE AIR BAG SYSTEMS IN THESE VEHICLES. WHY HASN'T GM BEEN ORDERED TO REPAIR ALL OF THESE OBVIOUSLY DEFECTIVE SYSTEMS? NEVER HAD AN AIR BAG PROBLEM WITH ANY OTHER VEHICLE. LIGHT IS ON STEADY NOW AND ALL AIR BAGS ARE DISABLED DUE TO THIS ONE PROBLEM. NOT A GREAT DESIGN AND AS A SAFETY ISSUE, IT SHOULD BE A MANDATORY REPAIR BY GM. NONE OF MY OTHER BRANDS-FORD, NISSAN, OR HONDAS HAVE EVER HAD AN AIR BAG PROBLEM. THIS IS ANOTHER IGNITION KEY DESIGN TYPE LAWSUIT WAITING TO HAPPEN. WHY HASN'T A RECALL BEEN ORDERED? OVER 70 COMPLAINTS RIGHT HERE FOR SAME ISSUES. WHEN IS SOMETHING GOING TO BE DONE BEFORE DEATHS OCCUR DUE TO NON DEPLOYMENT?

Air BagsCrash
Filed Apr 19, 202078,000 milesOR

I WAS INVOLVED IN A HEAD ON COLLISION AT ROUGHLY 30 MILES AN HOUR AND THE FRONT AIR BAGS NEVER DEPLOYED.

Air Bags
Filed Jan 5, 202061,000 milesTX

WHILE DRIVING THE CAR COMPLETELY SHUTS OFF AND I'VE HAD CLOSE CALLS. I WAS DRIVING ON THE HIGHWAY AND SIDE STREET WHEN THIS HAPPENED.

Air Bags
Filed Dec 10, 2019CA

THE AIR BAG LIGHT COMES ON FREQUENTLY, BUT MAINLY DURING HOT SUMMER DAYS AND HAS CAME ON SEVERAL TIMES SINCE WE PURCHASED THE VEHICLE MARCH OF 2019. THE LIGHT COMES ON WHEN WE ARE STATIONARY AND WHILE DRIVING. WHEN DOING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER CONSUMERS VEHICLES. I HAD READ IT WAS AN ELECTRICAL ISSUE AND IN MY OPINION THIS IS VERY DANGEROUS AND SHOULD BE A RECALL. ANOTHER ISSUE WE HAVE THAT I ALSO SEEN WAS A COMMON ISSUE WITH LACROSSE OWNERS, IS THE POWER LOCKS. NONE OF MY LOCK WORK PROPERLY, ALL OF THEM HAVE TO BE MANUALLY LOCKED AND UNLOCKED. TODAY, DECEMBER 10, 2019, WE NOTICED THAT WHEN I TRIED GETTING OUT OF THE CAR THE DOOR WOULD NOT OPEN. DOOR WAS UNLOCKED AND HAD BEEN UNLOCKED. MY BOYFRIEND TRIED OPENING THE DOOR FROM THE OUTSIDE AND IT WOULD NOT OPEN. I TRIED TO LOCK IT AND UNLOCK IT AGAIN, I TRIED PUSHING THE DOOR REALLY HARD TO SEE IF IT WOULD POP OPEN AND NO LUCK. I THINK THERE SHOULD BE A LOT MORE RECALLS ON THIS VEHICLE AS I'VE HAD THIS ISSUES AS WELL AS MANY OTHERS.

Electrical System
Filed Nov 19, 2019100,600 milesPA

I JUST PURCHASED THIS CAR LAST WEEK AND I NOTICED WHEN I HIT THE LOCK ON THE FOB, MY ALARM WOULD SOUND, BUT MY DOOR LOOKS WOULDN'T CLOSE. SO I TRIED IT IN MY CAR AS WELL WITH THE LOCKS ON THE DOOR AND NOTHING. THE UNLOCK WORKS PERFECT BY THE WAY (FOB & DOOR LOCKS). I MANUALLY LOCK MY DOORS AT NIGHT AND IN THE MORNING, THE LOCKS WILL WORK A FEW TIMES, AND THEN STOP AGAIN. ALSO THE DOORS DO NOT LOCK WHEN YOU TAKE THE CARE OUT OF PARK.

Air Bags
Filed Oct 23, 201982,000 milesMN

FIRST ISSUE CAR WILL SHUT OFF DRIVING DOWN THE FREEWAY DOING 60 70 MILES AN HOUR IT WILL JUST SHUT OFF AND I HAVE TO COAST TO THE SIDE AND WAIT AND WAIT TILL IT STARTS AGAIN VERY DANGEROUS. NEXT ISSUE IS THE AIRBAG LIGHT FLASHES ON AND OFF I'M ASSUMING DO I DO TO A PRESSURE SENSOR IN THE PASSENGER SEAT WHICH I HAVE A DAUGHTER THAT SITS IN THE PASSENGER SEAT AND I DON'T KNOW IF THE AIRBAG IS WORKING OR NOT. NEXT PROBLEM ARE THE DOOR LOCKS THEY LOCK THEY DON'T LOCK THE LEFT REAR DOES NOT WORK I HAVE TO MANUALLY PULL IT UP AND PUSH IT DOWN IF I WANT IT LOCKED THE KEY FOB WARNING IS ALWAYS ON MY DASH SAYING KEY FOB BATTERY IS LOW I REPLACED IT I REPLACE THE KEY FOB ITSELF IT JUST WORKS WHEN IT WANTS TO. NEXT PROBLEM THE CHECK ENGINE LIGHT COMES ON GOES OFF COMES ON GOES OFF AND THEREFORE I CANNOT USE MY REMOTE START IF THE CHECK ENGINE LIGHT IS ON IT HAS BEEN CHECKED THERE'S NOTHING WRONG WITH THE CAR NOTHING SHOWS UP IF YOU CHECK THE GAUGES I DON'T KNOW WHAT TO DO I PAID A LOT OF MONEY FOR MY REMOTE START CANNOT USE IT AND I'M IN MINNESOTA. I NEED MY CAR FIXED IT'S RELIABLE IT'S A GOOD CAR IT'S WHAT I DRIVE IT'S MY CAR I HAVE A DAUGHTER'S LIFE AT STAKE IN MY CAR I EXPECT IT TO BE TRUSTED IN THE CAR THAT I BOUGHT AFTER READING ALL THE COMPLAINTS ON THE SITE REGARDING THE SAME ISSUES THAT MY CAR IS HAVING I AM HOPING LITERALLY HOPING THAT YOUR COMPANY IS WILLING TO FIX THESE ISSUES IN MY CAR AND ALL THE OTHER PEOPLE THAT ARE WAITING IN LINE CUZ THIS IS RIDICULOUS

Service BrakesCrash
Filed Sep 5, 201940,000 milesNY

SOMETIMES WHEN BRAKES ARE APPLIED, THE CAR DOES NOT COME TO A SMOOTH STOP, BUT RATHER JERKS AHEAD AND TAKES A VERY LONG DISTANCE TO STOP. THIS OCCURS OFTEN ON SNOW COVERED ROADS BUT ALSO OCCURS ON DRY ROADS. MY DAUGHTER WAS IN A SMALL ACCIDENT BECAUSE THE CAR DID NOT STOP IN TIME. THE MESSAGE TO CHECK THE ABS OFTEN SHOWS. I HAVE JUST HAD A NEW BRAKE JOB WITH NEW ROUTERS BUT STILL GET THE MESSAGE TO CHECK AUTOMATIC BRAKING SYSTEM. THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND IT SEEMS THAT NOTHING WILL FIX IT. EVEN THOUGH THE CAR IS A 2008, IT ONLY HAS A LITTLE OVER 80,000 MILES. THE PROBLEM HAS OCCURRED BOTH ON CITY STREETS AND HIGHWAYS. (SINCE THE PROBLEM IS ON-GOING, SOME OF THE FOLLOWING QUESTIONS DO NOT APPLY. HOWEVER SINCE THE FIELDS ARE REQUIRED, I WILL HAVE TO PUT SOMETHING DOWN.)

Electrical System
Filed Aug 18, 201950,912 milesIN

THE POWER DOOR LOCKS DO NOT WORK PROPERLY EVEN WHEN USING THE INTERIOR SWITCHES. MOST OF THE TIME, DOORS MUST BE LOCKED OR UNLOCKED MANUALLY ! OUR 2008 BUICK LACROSSE CXL HAS LESS THAN 51,000 MILES AND SHOULD NOT HAVE THIS PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I'VE READ THAT PEOPLE WERE TRAPPED/ UNABLE TO GET OUT OF THEIR LACROSSE WHEN TRIP WAS DONE.

Unknown or Other
Filed Jun 19, 201980,000 milesOH

CAR KEEPS STALLING. LOSES POWER STEERING HARD TO NAVIGATE. HAPPENS QUITE OFTEN. CITY STREETS HIGHWAY, PARKING LOTS. ETC.

Exterior Lighting
Filed Jan 7, 201971,300 milesIL

ALL OF A SUDDEN MY LOW BEAM AND DAYTIME RUNNING LIGHTS QUIT WORKING ON THE DRIVER'S SIDE. I NOTICED THIS WHEN I STARTED THE CAR IN THE MORNING AT MY HOME.

Exterior Lighting
Filed Jan 5, 201971,300 milesIL

ALL OF A SUDDEN MY LOW BEAM HEADLIGHT QUIT WORKING. THEN A FEW DAYS LATER THE HIGH BEAM QUIT TOO. THIS IS ON THE DRIVERS SIDE.

Electrical System
Filed Sep 7, 201850,000 milesFL

CAR IS STATIONARY. AT APPROXIMATELY 50000 MI. (AND 6 YRS OF AGE) ALL FOUR DOOR LOCKS STARTED RANDOMLY AND INTERMITTENTLY STICKING. SYMPTOM IS THAT, ONCE INSIDE THE CAR AND DOORS ARE LOCKED, DOORS WILL NOT UNLOCK AND HANDLES DO DO NOT OPEN THE DOORS FROM THE INSIDE. SOLUTION WAS TO OPEN THE WINDOW AND ATTEMPT TO OPEN FROM OUTSIDE WHICH SOMETIMES WORKED. THIS IS A SAFETY ISSUE. IF THERE IS AN ACCIDENT OR PASSENGERS ARE OTHERWISE IN DISTRESS, CANNOT EXIT THE CAR. HAVE SEEN REPEATED REPORTS OF THIS ISSUE WITH THIS CAR. SHOULD BE INVESTIGATED. SAFETY ISSUE.

Air Bags
Filed Jul 31, 201884,741 milesIL

I NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT WOULD TOGGLE BETWEEN ON AND OFF WHILE DRIVING. THE BUICK DEALER DIAGNOSTIC AND SCAN TEST REVEALED THAT THE PASSENGER SIDE PRESSURE SENSOR FAILED. COST OF REPAIR IS $2,000.00 WITH NO SAFETY WARRANTY OPTIONS AVAILABLE TO OFFSET THE COST. NO OBVIOUS DAMAGE TO PRESSURE SENSOR OR PASSENGER SIDE SEAT CUSHION CONTAINING THE BLADDER AND PRESSURE SENSOR IN THE YEARS OF OWNING THIS CAR TO WARRANT FAILURE OF PRESSURE SENSOR. DUE TO ABSENCE OF REASON FOR THE FAILURE OF THE PASSENGER SIDE PRESSURE SENSOR, I AM CONCERNED ABOUT POTENTIAL FAULTY SAFETY SYSTEMS ON MY VEHICLE. A FAILURE PRESSURE SENSOR IN THE PASSENGER SIDE COULD MEAN THAT IN THE EVENT OF A CRASH THE AIRBAG DOES NOT DEPLOY PROPERLY EVEN WHEN THERE IS A PASSENGER SITTING THERE. THEREFORE, IT IS A SAFETY RISK AND NEEDS TO BE REPLACED, BUT SINCE IT HAS NOT BEEN DAMAGED DURING OWNERSHIP I AM LED TO SUSPECT THAT IT IS A FAULTY PRESSURE SENSOR.

Electrical System
Filed Apr 15, 2018IL

I SUBMIT THIS COMPLAINT ON BEHALF OF MY SENIOR CITIZEN MOTHER WHO IS 75 YEARS OLD. MY MOM HAD A VERY SCARY EXPERIENCE & GOT LOCKED INSIDE OF HER BUICK CAR FOR OVER 1/2 HOUR & COULD NOT UNLOCK ANY OF 4 CAR DOORS FROM INSIDE TO ESCAPE OUT OF HER CAR. PLUS, KEY WOULD NOT TURN IN IGNITION & CAR WHEEL LOCKED UP. IT WAS WINTER SEASON !! CAR WAS STATIONERY. ALL CAR WINDOWS WERE ROLLED UP SO MY MOM COULD NOT GET ANY HEAT NOR FRESH AIR. MY MOM COULD HAVE FROZE TO DEATH INSIDE OF HER CAR !! MORE SCARY -- WE HAVE NO IDEA WHEN IT CAN HAPPEN AGAIN NOR HOW LONG THE NEXT LOCKOUT WILL LAST !! CLEARLY THIS IS A SAFETY ISSUE !! ESPECIALLY FOR A SENIOR CITIZEN PERSON. WE ARE AMAZED THAT BUICK DID NOT YET ISSUE A RECALL FOR THIS TYPE OF INCIDENT. I FOUND BUICK FORUMS ON THE INTERNET WHERE HUNDREDS OF OTHER PEOPLE COMPLAINED OF SAME RELATED PROBLEMS !! I EMAILED ALL 7 WEBSITES TO BCR. SOME PEOPLE CANNOT EVEN UNLOCK DRIVER CAR DOOR TO INTO GET INTO DRIVER'S SEAT !! THEY HAVE TO ENTER THEIR CARS THRU PASSENGER & CRAWL OVER TO PASSENGER CAR SEAT OR ENTER FROM BACKSEAT OF THE CAR !! OBVIOUSLY BUICK & GM NEVER DID ANYTHING YET ABOUT THIS SCARY & ANNOYING PROBLEM !! ON MARCH 16 2018 I OPENED A NEW CASE #8-4000469674 WITH BUICK CUSTOMER RELATIONS (BCR). THEY FLAGGED THIS AS A SAFETY ISSUE !! BCR SAID BUICK WILL ONLY WORK WITH A BUICK CAR DEALER ON THIS ISSUE IF MY MOM BRINGS HER CAR TO A BUICK CAR DEALER. SO WE MADE AN APPT FOR THIS MONDAY, APRIL 16 8:30AM AT FOX VALLEY BUICK (FVB) IN ST. CHARLES, IL TO

Air Bags
Filed Apr 7, 201841,012 milesPA

PASSENGER PRESENCE SYSTEM MALFUNCTION. DIAGNOSED AS A FAULTY MAT/MODULE IN RIGHT FRONT SET CUSHION. VERY EXPENSIVE TO FIX. WHEN PASSENGER IS IN RIGHT FRONT SEAT AIR MAG MESSAGE ON. MALFUNCTION. VERY COMMON WITH THIS MODEL VEHICLE. THAT'S WHAT THE TECH SAID AT THE DEALERSHIP

Exterior Lighting › Headlights
Filed Mar 13, 201882,000 milesWA

THIS IS THE SECOND TIME IN ONE YEAR THAT MY HEADLIGHT ON THE DRIVERS SIDE HAS WENT OUT. I JUST REPLACED IT ABOUT 8 MONTHS AGO. I KNOW THIS BECAUSE I WAS PULLED OVER BY THE POLICE. I DO NOT DRIVE MY VEHICLE VERY MUCH . 82000 MILES AND IT IS 10 YEARS OLD. I KNOW THERE HAS BEEN A RECALL ON A PART FOR THE VERY SAME REASON I AM NOTIFYING YOU. I NEED THIS FIXED. THESE HEADLAMPS ARE EXPENSIVE AND THIS IS UNSAFE TO DRIVE WITHOUT PROPER LIGHTING. PLEASE ADVISE ON THIS MATTER . THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Exterior Lighting
Filed Jan 19, 2018TX

MY HEAD LIGHTS LOOKED MELTED LOW BEAM LIGHTS KEPT BLOWING OUT REPLACED LIGHT BULBS. YOU REPLACED THE MODULE ON RECALL LOW BEAM KEEP BLOWING OUT. REPLACED THE WHOLE CASING BOTH SIDES. THE LOW BEAM LIGHTS (BOTH) ARE OUT AGAIN. CAN'T DRIVE AT NIGHT. THIS I REPORTED BEFORE YOU REPLACED THE MODULE ON RECALL. WHILE DRIVING SUN GOES DOWN I WILL NOTICE NO LIGHTS, RIGHT WENT OUT FIRST NOW LEFT

Latches/Locks/Linkages
Filed Jan 2, 2018168,000 milesIL

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, THE DRIVER'S DOOR FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Oct 30, 201799,545 milesMA

I HAD DRIVEN TO THE STORE, WHEN I TRIED TO EXIT THE VEHICLE THE DRIVER'S DOOR WOULDN'T OPEN FROM THE INSIDE OR OUTSIDE. THE DRIVER'S DOOR LOCK ACTUATOR FAILED IN A WAY THAT PREVENTED THE DOOR FROM OPENING. I TRIED USING THE INNER AND OUTER HANDLES, I ALSO TRIED USING THE DOOR LOCK SWITCH AND THE MANUAL LOCK NOB. I HAD TO EXIT THE VEHICLE BY CRAWLING OVER THE CENTER CONSOLE TO USE THE PASSENGER SIDE DOOR. I WAS FINALLY ABLE TO OPEN THE DRIVER'S DOOR THE NEXT DAY BY RAPIDLY LOCKING AND UNLOCKING THE DOOR USING THE MANUAL LOCK NOB A GOOD 30 TIMES. THE CAR IS A FOUR DOOR AND NONE OF THE AUTOMATIC LOCKS WORK. THE CAR ALSO HAS 99500 MILES. THE FACT THAT ALL FOUR LOCKS HAVE FAILED IS ONE THING, IT'S THE FACT THAT THEY CAN LEAVE YOU UNABLE TO USE YOUR DOOR IN CASE OF AN ACCIDENT THAT IS THE MAJOR SAFETY HAZARD. FIXING JUST THE DRIVER'S DOOR IS COSTING ME $525.00 AT A LOCAL BUICK DEALERSHIP. A QUICK GOOGLE SEARCH REVEALED THAT THIS IS A PROBLEM ACROSS ALL GM W-BODY CARS FROM ABOUT 2006 TO 2009.

Electrical System
Filed Oct 17, 201789,900 milesOR

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL LIGHTING WAS NOT ILLUMINATED. THE CONTACT WAS UNSURE IF THE HEADLAMPS WERE OPERABLE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED APPROXIMATELY ONE YEAR AGO WHEN THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AT KENDALL CHEVROLET OF EUGENE (846 GOODPASTURE ISLAND RD, EUGENE, OR 97401(855) 982-8922). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,900.

Electrical System
Filed Sep 27, 201749,000 milesMI

-DOOR LOCKS WON'T WORK WITH SWITCHES, KEY BOF, AND SOMETIMES MANUALLY. CAR HAD 49000 MILES AND WAS EIGHT YEARS OLD WHEN PROBLEM BEGAN. PROBLEM OCCURS WHILE DRIVING AND STATIONARY. DEALERSHIP ESTIMATE TO REPAIR IS $900. CONCERNED THAT WILL NOT BE ABLE TO EXIT VEHICLE IN A EMERGENCY SITUATION. -INTERIOR DISPLAY LIGHTING GOES DIM WHEN HEADLIGHTS COME ON. CAN NOT SEE SOME OF THE DISPLAYED INFORMATION DURING DAYLIGHT. DEALERSHIP SAID IT COULD NOT BE REPAIRED.

Electrical System
Filed Aug 16, 2017NC

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION SEVERAL TIMES. THE DEALER (PARKER BUICK GMC, 4813 ARENDELL ST, MOREHEAD CITY, NC 28557, 252-726-5103) INDICATED THAT THEY REPLACED THE HDM THREE TIMES, BUT THE HEADLIGHTS AND DAYTIME RUNNING LAMPS CONTINUED TO NOT FUNCTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THEY HAD NO INFORMATION ON THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER FAILED TO REMEDY THE RECALL AFTER THREE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 20, 201762,000 milesNV

PASSENGER AIR BAG LIGHT GOES OFF & ON EVEN WITH PASSENGER IN SEAT.

Air Bags
Filed Jul 19, 201734,438 milesNY

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE CONTACT CALLED THE DEALER (SUN BUICK LOCATED IN WANTAGH, NY), BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,438.

Unknown or Other
Filed Jul 12, 201728,155 milesTX

THE LEFT REAR DOOR LOCK DOES NOT LOCK OR UNLOCK UNLESS DONE SO MANUALLY. THE DOOR LOCK ACTUATOR DOES NOT WORK.

Electrical System
Filed Jun 15, 201748,800 milesTX

I HAVE MORE THEN ONE ISSUE. FIRST IMPORTANT ISSUE. WHILE DRIVING DOWN A STATE ROAD WITH A PEED LIMIT OF 50 AT 50 MPH. MY CAR LOST POWER CHECK ENGINE LIGHT CAME ON AND THE WARNING LIGHT SAYS ENGINE REDUCED POWER ALL ACCELERATION WAS LOST WAS ABLE TO DRIVE AT ABOUT 30 AND WAS CLOSE TO A REPAIR SHOP SO GOT THER THEY DIAGNOSED A THROTTLE SEAL. FIXED AND REPAIRED DECEMBER 30, 2016. 6/14/2017 WHILE DRIVING AT 35 MPH THE SAME THING HAPPENED AGAIN. I HAVE RETURNED TO THE SHOP AND DISCUSSED WITH GM SERVICE CENTER THEY SAY NO SPECIAL NOTICE ABOUT THIS ISSUE BUT I SEE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE IN FORUMS ON LINE. ISSUE 2. THE LIGHTS ON THE DASH SPEED, WARNING INFO, RADIO LIGHT DIM FOR NO REASON. ISSUE 3 DOOR LOCKS DO NOT WORK FROM KEY FOB OR INSIDE CAR HAVE TO WORK MANUALLY THE PASSENGER SIDE AIR BAG TURNS OFF EVEN WHEN SOME ONE IN THE SEAT. I HAVE HAD THIS REPAIRED ONCE BUT CONTINUES TO TO THIS

Air Bags
Filed May 31, 201779,000 milesFL

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TALLAHASSEE FORD LINCOLN (LOCATED AT 243 N MAGNOLIA DR, TALLAHASSEE, FL 32301 850-878-4855), WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SENT THE CONTACT TO DALE EARNHARDT JR. BUICK GMC CADILLAC (LOCATED AT 1850 CAPITAL CIRCLE NE, TALLAHASSEE, FL 32308) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE AIR BAG SENSOR. THE CONTACT STATED THAT HE TOOK THE DIAGNOSTIC REPORT BACK TO TALLAHASSEE FORD SINCE THE VEHICLE WAS RECENTLY PURCHASED THERE AND HE WANTED THEM TO PAY FOR THE REPAIRS. THE CONTACT WAS INFORMED BY THE SALES REPRESENTATIVE THAT THEY WOULD NOT PAY FOR THE AIR BAG SENSOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

Air Bags
Filed May 14, 201786,530 milesMI

THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. ACCORDING TO MY ONLINE RESEARCH THIS SEEMS TO BE VERY COMMON ON THE 2008 LACROSSE.

Unknown or Other
Filed Apr 17, 201773,000 milesVA

I WRITE TO LODGE A SAFETY COMPLAINT ON GM. THIS PUBLIC SAFETY ISSUE CENTERS ON THE DETACHMENT OF THE REAR SPOILER WHILE OPERATING MY 2008 BUICK LACROSSE, MY ARGUMENT IS THAT ENGINEERS, BOTH LICENSED AND UNLICENSED, ARE EMPLOYED BY VEHICLE MANUFACTURING CORPORATIONS. THEY ARE ENGAGED IN THE PROCESS OF MANUFACTURING VEHICLES THAT ARE PLACE INTO OPERATION ON OUR NATION'S HIGHWAYS. THEIR WORK DIRECTLY AFFECTS PUBLIC HEALTH AND SAFETY AS MUCH, IF NOT MORE THAN THEIR LICENSED COLLEAGUES IN CONSULTING ENGINEERING. THESE ENGINEERS AND THEIR CORPORATIONS HAVE A RESPONSIBILITY TO PUBLIC SAFETY AND PRODUCT LIABILITY. THIS HAS BEEN CLEARLY DOCUMENTED BY CASES SUCH AS MACPHERSON V. BUICK. THEY ARE RESPONSIBLE TO ENSURE THAT PUBLIC SAFETY IS A NUMBER ONE CONCERN THIS IS CODIFIED IN TITLE 49 USC. VEHICLE MANUFACTURES HAVE THE INHERENT RESPONSIBILITY TO PROVIDE FOR VEHICLE SAFETY AND TO PROVIDE FOR THE NOTIFICATION OF DEFECTS AND NONCOMPLIANCE ISSUES. US FEDERAL REGULATIONS THROUGH THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) SPECIFY DESIGN, CONSTRUCTION, PERFORMANCE, AND DURABILITY REQUIREMENTS FOR MOTOR VEHICLES AND REGULATED AUTOMOBILE SAFETY-RELATED COMPONENTS, SYSTEMS, AND DESIGN FEATURES. THIS INCLUDES ENGINEERING DESIGN AND ENGINEERING MANUFACTURING DEFECTS, SHORTFALLS, AND SHORTCOMINGS. I WAS COMMUTING TO THE DEALERSHIP FROM WORK TO OBTAIN AN ANNUAL VIRGINIA STATE SAFETY INSPECTION. WHILE OPERATING MY VEHICLE SOUTHBOUND, AT A SPEED OF 60-65 MPH, AROUND THE 147 MILE-MARKER, THE

Electrical System
Filed Apr 4, 2017DC

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V519000 (EXTERIOR LIGHTING) AND 14V355000 (ELECTRICAL SYSTEM). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 29, 201779,000 milesNJ

RED AIRBAG WARNING LIGHT APPEARS INTERMITTENTLY. DEALER IDENTIFIED A PROBLEM WITH THE SENSOR IN THE PASSENGER SEAT AND REPLACED THE PART. THE SAME PROBLEM HAS SINCE REAPPEARED. THE LIGHT WILL TURN OFF WHEN THE PASSENGER SLIDES THE SEAT BACK AND FORTH OR UNFASTENS AND REFASTENS THE SEAT BELT. THIS PROBLEM CAN OCCUR AT ANY TIME AND DOES NOT REQUIRE THE VEHICLE TO BE IN MOTION NOR THE PRESENCE OF A PASSENGER. THE PROBLEM IS MORE LIKELY TO OCCUR IN WARMER WEATHER.

Air Bags
Filed Feb 21, 201760,000 milesNY

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WHILE THE SEAT WAS BEING OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Feb 10, 201780,000 milesMA

MY 2008 BUICK WAS RECALLED BY BUICK FOR SAFETY RECALL 14291 AS INSTRUCTED I MADE AN APPOINT AT CENTRAL BUICK IN NORWOOD MA FOR 08:00 1/11/17 ON ARRIVAL THEY TOOK MY PAPERS AND DECIDED THEY COULDN'T DO THIS SAFETY RECALL ON THE HEADLIGHTS BECAUSE THE CAR HAD A "BRANDED TITLE". I BOUGHT THIS CAR 5 YEARS AGO AND IT DOES HAVE A RECONSTRUCTED TITLE IN MASS DUE TO A PRIOR ACCIDENT THAT WAS FIXED AND INSPECTED PRIOR TO MY BUYING THE CAR. I DON'T SEE WHY BUICK REFUSED TO REPLACE THIS RELAY. IT'S A SAFETY ISSUE WHEN THE HEADLIGHTS REFUSE TO WORK DUE TO THIS DEFECTIVE RELAY. I HAVE TWICE REPLACED THIS RELAY WITH STANDARD REPLACEMENT PARTS ONLY TO HAVE THEM AGAIN FAIL. PLEASE REVIEW AND ADVISE UPDATED 07/13/2017*JS

Engine
Filed Feb 9, 201715,400 milesOK

IVE BEEN COMPLAINING ABOUT THESE PROBLEMS SINCE I PURCHASED CAR. I HAVE A 2008 BUICK LACROSSE. SHAKING ,NOISES, WHEELS, TURN CAR ON AND IT TUNS OFF., IVE HAD 3 ENGINE LIGHTS COME ON SINCE IVE HAD CAR. P0300 CODE. PAID 495 FOR THIS CODE.VERY UPSET TO FIND OUT ITS A RECALL ON WHAT THEY FITS. AND THE CALL IS MESSING UP AGAIN.IVE ONLY HAD CAR BACK 6 DAYS. ROTORS HAVE A RECALL ON THEM. NO ONE HAS SENT ANY NOTICE. THIS NEED TAKING CARE OF ASAP. TURNING STEERING WHEEL AND HERE ALL KINDS OF CRACKS. TURN HEATER ON AND IM FREEZING FOR 30 MINS. BEFORE GET ANY HEAT. IM SCARED I MIGHT HAVE A WRECK. I CANT ROAD AT NIGHT WITH LIGHTS.

Service Brakes, Hydraulic
Filed Jan 25, 2017MA

2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM FAILURE, INCOMPLETE IGNITION MODULE RECALL REPAIRS. *SMD

Service BrakesCrash
Filed Jan 5, 2017177,000 milesTX

THE BRAKES LOCKED UP IN TWO DIFFERENT SITUATIONS WHERE I WAS TRAVELING AT APPROXIMATELY 10 MPH. I HAD THE CAR'S BRAKING SYSTEM CHECKED AFTER THE FIRST TIME. I WAS TOLD THE BRAKING SYSTEM LOOKED FINE. THE FIRST INCIDENT I WAS ON THE FREEWAY IN STOP AND GO TRAFFIC. THE SECOND TIME I WAS ON A BRIDGE OVER A HIGHWAY MAKING A LEFT TURN AND WAS TRAVELING ABOUT 10 MPH. BOTH TIMES TRAFFIC STOPPED IN FRONT OF ME AND I APPLIED THE BRAKES AND ALL FOUR WHEELS LOCKED UP AND I SLID INTO THE CARS IN FRONT OF MINE. I HAD NO ABS LIGHT ON THE DASHBOARD AND NO INDICATION MY BRAKES WERE IN DISTRESS.

Complaints 1-50 of 251, newest first, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20197200Routine
201812300Routine
201736200Routine
201648220Routine
201544300Routine
201463510Routine
2013130531Fatalities reported
2012206540Above average
2011169410Routine
2010189290Routine
2009106240Routine
2008 — this page251260Above average
20072504180Above average
2006299470Above average
2005315560Above average

Compare every Lacrosse year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 14, 2015. Source: NHTSA Office of Defects Investigation.