2000 Cadillac Deville

Fatalities reported

Owners filed 225 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 5 times.

Not among the Cadillac Deville years to avoid. Which Cadillac Deville years to avoid →

When it fails
020k40k60k90k120k200k
70,000 milesMedian miles at failure

113 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2000 Cadillac Deville problems

51 of the 225 complaints (23%) are about the engine.

ComponentReportsCrashesFiresInjuries
Electrical System30
313
Engine and Engine Cooling › Engine · engine22
010
Visibility › Power Window Devices and Controls17
001
Steering9
101
Engine and Engine Cooling › Engine › Gasoline · engine9
000
Engine and Engine Cooling · engine9
100
Air Bags · airbags9
404
Vehicle Speed Control · throttle and acceleration8
201
Air Bags › Frontal · airbags7
705
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes6
204

5 safety recalls

Part 573 reports
Electrical System › Ignition14V355000
Filed Jun 23, 20143,141,731 vehiclesGeneral Motors LLC

Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Seat Belts › Front › Retractor02V227000
Filed Sep 5, 2002269,169 vehiclesGeneral Motors Corp.

Defect. CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Risk. IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

Remedy. DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

Seat Belts › Front › Buckle Assembly00V347000
Filed Oct 30, 2000116,682 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.

Risk. HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.

Remedy. DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

Service Brakes, Hydraulic › Foundation Components00V114000
Filed Apr 17, 20008,132 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.

Risk. WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.

Remedy. DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.

Vehicle Speed Control00V021000
Filed Jan 26, 200061 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: LIMOUSINES. DURING NORMAL ENGINE ROLL, THE PLASTIC END FITTING OF THE CRUISE CONTROL CABLE COULD CONTACT THE BRAKE MASTER CYLINDER AND FRACTURE. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS."

Risk. THE FRACTURE COULD PREVENT FULL CLOSING OF THE THROTTLE AND CAUSE A SMALL INCREASE IN ENGINE RPM IN DRIVE WITH THE BRAKE APPLIED.

Remedy. DEALERS WILL INSTALL A NEW CRUISE CONTROL BRACKET AND, IF NECESSARY, WILL REPLACE THE CRUISE CONTROL CABLE.

All 5 campaigns on file, newest first.

What owners reported

Newest filings
Air Bags
Filed Oct 8, 2018218,000 milesWV

AIRBAG LIGHT STAYS ON AT ALL TIMES. CAR WILL NOT PASS INSPECTION. I HAD TO PARK CAR AND NO LONGER DRIVE EVEN THOUGH I PUT A NEW ENGINE IN IT AND HAD THE TRANSMISSION REBUILT IN 2013. DEALER SAYS THERE IS NO RECALL ON AIRBAG SYSTEM FOR MY CAR.

Steering
Filed Jul 16, 2018111,000 milesAZ

WHILE BACKING UP IN MY PARKING LOT , I HEARD A LOUD POP AND LOST THE ABILITY TO STEER THE CAR. UPON FURTHER INVESTIGATION IT WAS DETERMINED THAT THE STEERING BOX BOLTS HAD RIPPED OUT OF THE FRAME.

Electrical System
Filed Aug 18, 2016VA

2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD

Engine
Filed Jul 25, 2016NY

ENGINE BEGAN OVERHEATING AND TOOK IT TO OUR MECHANIC WHO REPLACED THE WATER PUMP. ENGINE CONTINUED TO OVERHEAT AND SAME MECHANIC REPLACED ALL OF THE UPPER SEALS. EVENTUALLY, A PRESSURE TEST AND CAMERA INSERT BY MY MECHANIC CONFIRMED A BLOWN HEAD GASKET. CONFIRMED THAT RESULT WITH PEPE CADILLAC IN WHITE PLAINS, NY. CHECKED THE PRICE TO HAVE THE HEAD GASKETS REPLACED, BUT SINCE THIS ENGINE HAS TO BE REMOVED FROM THE BOTTOM OF THE VEHICLE, THE COSTS ARE OUTRAGEOUS AND THE ONLY ACCEPTABLE FIX FOR THESE ALUMINUM HEADS ARE BOLTS RATHER THAN THE GM SERTS. BAD ENGINE DESIGN BY GM SINCE THEIR BOLTS WERE TOO SHORT AND THE BITE WAS NOT LARGE ENOUGH IN THE BLOCK TO PREVENT THE HEAD GASKETS FROM BLOWING. SAD EPITAPH FOR A CAR WITH ONLY 65K LIGHTLY DRIVEN MILES ON IT HAVING SPENT ALL OF IT'S OFF ROAD LIFE IN OUR GARAGE. AFTER MUCH RESEARCH, I WAS ABLE TO CONFIRM THAT THIS IS AN INHERENT PROBLEM WITH THE NORTHSTAR ENGINE DURING THAT PERIOD AND WAS FINALLY SOLVED AFTER 2004. GM KNOWS ABOUT THE ENGINEERING NORTHSTAR ENGINE PROBLEM BUT REFUSES TO ACCEPT RESPONSIBILITY FOR IT.

Electrical System
Filed Jan 22, 201688,000 milesTX

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

EngineFire
Filed Oct 29, 201585,000 milesPA

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, AN ABNORMAL ODOR OF BURNING OIL WAS NOTICED WITHIN THE VEHICLE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 12/03/15*LJ..UPDATED 02/01/16 *BF *JS

Fuel/Propulsion System
Filed Oct 28, 201593,000 milesNJ

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING OR PARKED, THERE WAS OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT IT WAS A KNOWN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.

Electrical System
Filed Jun 17, 201599,000 milesMI

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR A AND CRANKSHAFT POSITION SENSOR B NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OFFERED TO PAY FOR A PORTION ON THE REPAIRS. THE CONSUMER WOULD LIKE FOR THE VEHICLE TO BE INCLUDED IN THE RECALL. UPDATED 11/9/2015*JS

Engine
Filed Apr 15, 2015101,000 milesTN

TL* THE CONTACT OWNS A 2000 CADILLAC STS. WHILE DRIVING 65 MPH, THE ENGINE COOLING SYSTEM OVERHEATED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 05/06/16*LJ

Air Bags
Filed Mar 19, 2015100,000 milesOH

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 5/5/15*CN

Steering
Filed Mar 1, 2015108,000 milesOH

I BROUGHT MY VEHICLE TO A CADILLAC DEALERSHIP FOR REPAIR FROM RECALL 14V355. THE DEALERSHIP REFUSED TO REPAIR MY VEHICLE BECAUSE I DID NOT HAVE BOTH KEYS TO MY CAR. I INFORMED THE DEALERSHIP THAT I LOST MY 2ND KEY 7-8 YEARS AGO. THE DEALERSHIP RETURNED MY CAR WITHOUT REPAIR. *TR

Electrical System
Filed Feb 4, 2015190,000 milesOH

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE CHECK SAFETY SYSTEM WAS DISPLAYED ON THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO START INDEPENDENTLY WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.

Electrical SystemFire
Filed Jan 9, 2015MD

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN ON THE VEHICLE, IT CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

SteeringCrash1 injured
Filed Jan 7, 2015101,000 milesNY

I WAS PREPARING TO MAKE A 270 DEGREE LEFT TURN AND I WAS ATTEMPTING TO TURN THE WHEEL AND THE STEERING WHEEL KEPT SPINNING WHILE THE CAR STAYED IN A FORWARD MOTION. I ATTEMPTED TO PRESS ON THE BRAKES AND THEY HAD BARELY ANY BRAKE PRESSURE WHICH RESULTED ME TO COLLIDE WITH A PARKED CAR THAT WAS IN THE FIRST PARKING SPOT IN THE LOT I WAS ATTEMPTING TO PULL INTO. THE OPERATOR IN THE PARKED VEHICLE I HIT WAS TAKEN TO THE HOSPITAL AFTER SUSTAINING INJURES DUE TO THE IMPACT OF THE CRASH. *TR

Electrical System
Filed Dec 16, 201485,000 milesOH

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED A NEW CHIP. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Air Bags
Filed Dec 15, 201483,000 milesAZ

AIR BAG WARNING LIGHT COMES ON. AFTER DOING SOME RESEARCH ON THE INTERNET IT SEEMS TO BE RELATED TO A WIRING PROBLEM UNDERNEATH THE DRIVER'S SEAT. I CONFIRMED THIS BY MOVING THE SEAT WHICH CAUSES THE LIGHT TO COME ON OR GO OUT. SINCE THIS IS A SAFETY RELATED PROBLEM WHICH MIGHT INACTIVATE THE AIR BAGS, I BELIEVE THAT THIS SHOULD BE HANDLED BY A RECALL NOTICE BY GM AND THE BURDEN TO REPAIR THE LOOSE WIRE CONNECTION SHOULD FALL UPON GM. THANKS. *TR

Electrical System
Filed Dec 10, 2014WV

2000 CADILLAC DEVILLE PA IGNITION SWITCH PROBLEMS. *MW THE CONSUMER STATED THE IGNITION LOCK CYLINDER WAS REPLACED IN AUGUST 2013. HE IS SEEKING REIMBURSEMENT. *JB

Electrical System
Filed Dec 9, 2014CA

200 CADILLAC DEVILLE. CONSUMER WRITES TO ADDRESS CONCERNS RELATED TO RECALLS AND THE IGNITION SWITCH. *TGW THE CONSUMER STATED THE RECALLED DID NOT ADEQUATELY ADDRESS THE PROBLEMS WITH THE IGNITION SWITCH. THE CONSUMER STATED HE EXPERIENCED A TERRIFYING EVENT WHEN THE SWITCH WAS TURNED ON AND THE ENGINE RUNNING, THE STEERING WHEEL LOCKED UP WHEN THE WHEEL WAS TURNED TO THE LEFT. THE CONSUMER WAS UNABLE TO TURN OFF THE VEHICLE. IT TOOK TWO STRONG MEN TO MANUALLY TO TURN THE WHEEL ENOUGH TO TURN TO VEHICLE OFF. THE IGNITION SWITCH WAS REPLACED. *JB

Electrical System
Filed Dec 1, 2014130,000 milesKY

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND THE BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO MERGE OVER AND PLACE THE VEHICLE INTO PARK. THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Nov 17, 2014NJ

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Nov 5, 201484,351 milesNC

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE FRONT PASSENGER AND BOTH REAR DOORS. THE DRIVER DOOR WAS THE ONLY DOOR THAT WAS UNAFFECTED BY THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE STARTED TO OCCUR AFTER THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FOB WAS WORN OVER TIME AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FOB WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,351.

Air Bags
Filed Nov 5, 201463,000 milesVA

MY COMPLAINT IS ABOUT THE REMEDY FOR RECALL #14V355.THE JULY 2, 2014 LETTER TO [XXX] RE:NHTSA NOTIFICATION CAMPAIGN NO. 14V-355 FROM [XXX] , GM, STATES ON PAGE 3 THAT "THE TORQUE PERFORMANCE OF THE IGNITION SYSTEM MAY BE INSUFFICIENT TO RESIST ENERGY GENERATED WHEN THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT". THIS IS THE SAME IGNITION SWITCH THAT GM HID FROM THE PUBLIC FOR YEARS WHICH RESULTED IN 196 CLAIMS FOR DEATH, 116 CATASTROPHIC INJURIES AND 1,460 OTHER INJURIES. INSTEAD OF REPLACING THE FAULTY IGNITION SWITCH FOR THE RECALL, YOUR ORGANIZATION IS ALLOWING GM TO BLOCK THE KEY FROM BEING PLACED ON A KEY RING WITH HOUSE KEYS, THE REMOTE FOB THAT COMES WITH THE VEHICLE TO OPERATE DOOR LOCKS, SEAT POSITIONING, TRUNK RELEASE AND PANIC ALARM. AND THE GM PROVIDED CADILLAC MEDALLION THAT IS USED TO RETURN THE KEY TO ME IF IT BECOMES LOST. MOST PEOPLE NEED TO KEEP HOUSE KEYS ON THE CAR KEY RING, AND THE FOB IS INTEGRAL TO USING THE VEHICLE. THE RECALL FIX BEING ALLOWED BY YOUR AGENCY IS DANGEROUS AND WRONG. SUBSEQUENT OWNERS OF THE VEHICLES WILL NOT KNOW ABOUT THE RECALL AND POP THE LITTLE PIECE OF PLASTIC OUT OF THE KEY HOLE AND ATTACH ALL OF THEIR KEYS ON ONE KEY RING. FOR CURRENT OWNERS, THIS TAKES AWAY ONE OF THE FUNCTIONS OF THE VEHICLE, THE FOB USAGE AND MAKES LIFE MORE DIFFICULT HAVING TO KEEP TRACK OF A SINGLE CAR KEY AND THEIR KEY RING WITH ESSENTIAL KEYS ON IT. ACCORDING TO THE WASHINGTON POST, GM KNEW ABOUT THE DEFECT AND CHANGED THE IGNITION SWI

Electrical System
Filed Oct 22, 2014AL

2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *TGW ACCORDING TO THE RECALL LETTER, THE PARTS WERE NOT AVAILABLE. *JB

Electrical System
Filed Oct 17, 2014TX

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash
Filed Oct 14, 2014108,000 milesOH

TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO BRAKE FOR A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

Electrical SystemCrash2 injured
Filed Oct 14, 2014165,000 milesMO

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE ATTEMPTING TO MAKE A LEFT TURN CRASHED INTO THE CONTACTS VEHICLE. THE CONTACTS HEAD HIT THE STEERING WHEEL UPON THE IMPACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE PASSENGER SUSTAINED INJURIES TO THE NECK, HEAD AND BACK. ALSO, THE CONTACT INDICATED THAT THEY BOTH RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

Electrical System
Filed Oct 9, 2014AZ

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Oct 6, 2014AL

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 40 MPH AROUND A CURVE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE POWER STEERING FAILED AND THE POWER STEERING PUMP WAS IN GOOD CONDITION. IN ADDITION, THE IGNITION SWITCH BECAME LOOSE AND HAD NOT BEEN REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 3, 201450,000 milesLA

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN REPAIRED A WIRE IN THE FUEL PUMP. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Oct 2, 2014AZ

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 30, 2014AL

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND DID NOT HAVE AN ESTIMATED DATE FOR THE PART AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR

Engine
Filed Sep 17, 2014135,000 milesGA

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Sep 17, 2014NC

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

Electrical System
Filed Sep 16, 201472,000 milesFL

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS RECEIVED IN WHICH THE VEIHCLE WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Electrical System
Filed Sep 15, 2014PA

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE IDLING AT A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. ON A SEPARATE OCCASION, THE KEY BECAME LODGED IN THE IGNITION SWITCH AND PREVENTED THE VEHICLE FROM TURNING OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air BagsCrash
Filed Sep 12, 201457,000 milesCA

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS SIDE SWIPED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 10/22/14*LJ

Electrical System
Filed Sep 11, 2014140,000 milesCA

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT AFTER THE IGNITION WAS STARTED, THE VEHICLE STARTED TO MOVE FORWARD INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Steering
Filed Sep 10, 2014107,000 milesMS

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Electrical System
Filed Sep 8, 2014MS

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 3, 2014GA

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN MADE THE CONTACT AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V3555000 (ELECTRICAL SYSTEM). HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Electrical SystemCrash
Filed Sep 2, 2014100,000 milesNC

TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Electrical System › Ignition › Switch
Filed Aug 27, 201420,000 milesAL

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED IN NEUTRAL IN ORDER TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/07/14*LJ UPDATED 3/24/2015 *JS

Engine
Filed Aug 26, 2014100,000 milesTX

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ENGINE FAILED TO START WHEN ATTEMPTING TO OPERATE THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Service BrakesCrash1 injured1 killed
Filed Aug 25, 2014TX

TL* THE CONTACT INDICATED THAT THE DRIVER OWNED A 2000 CADILLAC DEVILLE. THE DRIVER WAS INVOLVED IN A FATAL CRASH. THE VEHICLE WAS DIFFICULT TO STOP AND THE BRAKES FAILED ON SEVERAL OCCASIONS. THE VEHICLE WOULD ALSO JERK VIOLENTLY WHILE TRAVELING AT ANY SPEED. THE CONTACT STATED THAT THE DRIVER HAD THE VEHICLE ROUTINELY REPAIRED BY AN AUTHORIZED DEALER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED VIOLENTLY AND THE DRIVER LOST CONTROL. THE BRAKES FAILED TO STOP THE VEHICLE UPON APPLYING THE BRAKE PEDAL. THE DRIVER CRASHED THE VEHICLE INTO A TREE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR HEAD AND BODILY INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER SUCCUMBED TO THE INJURIES SEVERAL DAYS LATER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Steering
Filed Aug 22, 2014150,000 milesAL

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE WOULD HESITATE TO START. ALSO, THE CONTACT STATED THAT THE STEERING COLUMN PANEL WAS DETACHING AND STEERING WHEEL WAS WARPED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. AIR BAGS FAILED. UPDATED 12/09/14*LJ UPDATED 08/28/2017*CT

Steering
Filed Aug 22, 2014CA

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE VEERED OFF THE ROAD AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACK ONTO THE ROAD. THE PROBLEM OCCURRED NUMEROUS TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Aug 19, 2014NY

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Visibility › Power Window Devices and Controls
Filed Jul 26, 201465,000 milesCA

ROLLED DOWN FRONT PASSENGER WINDOW USING THE DRIVER BUTTON AND WAS DOWN FOR ABOUT A MINUTE AND THEN AS I TRIED TO BRING IT BACK UP WITH THE SAME BUTTON THE WINDOW CAME UP AND THEN SLAMMED DOWN INSIDE THE WINDOW. THE PLASTIC GUIDES BROKE INSIDE AND HAD TO REPLACE. THE FOLLOWING WEEK, THE REAR DRIVER SIDE WINDOW DID THE SAME THING. TODAY, MY WIFE GOT THE CAR WASHED AND THE ATTENDANT WAS UNABLE TO GET THE PASSENGER REAR WINDOW UP WITHOUT USING HIS HANDS TO HELP PULL IT BACK UP. I'M HOPING I'M NOT HAVING TO REPLACE THAT ONE SOON. IT LOOKS LIKE OTHERS HAVE BEEN HAVING THE SAME PROBLEM. I BELIEVE THERE SHOULD HAVE BEEN A RECALL ON THIS PART! WE ARE ON OUR WAY TO PALM SPRINGS AND I HOPE THIS DOESN'T HAPPEN WHILE WE ARE ON VACATION!!!! *TR

Electrical System
Filed Jun 30, 201494,600 milesMO

I WAS DRIVING DOWN A CITY STREET AT ABOUT 35 MPH WHEN ALL OF THE POWER TO THE CAR WENT DEAD. THE ENGINE WENT DEAD, ALL THE DASH LIGHTS WENT OFF, THE POWER STEERING WAS GONE, I PULLED OVER TO THE SIDE OF THE ROAD. THIS HAPPENED WITHIN THE FIRST 3 MONTHS OF MY OWNING THIS CAR AND STILL HAPPENS FREQUENTLY, AT LEAST ONCE EVERY THIRD TIME I DRIVE THE CAR. I HAVE TAKEN THE CAR TO SEVERAL SHOPS BUT THEY HAVE NEVER BEEN ABLE TO LOCATE THE PROBLEM. I CALLED A CADILLAC DEALER TODAY BECAUSE I HAVE SEEN YEAR 2000 CADILLAC DEVILLE IS INCLUDED IN A RECALL, THE DEALER SAID MY VIN NUMBER IS NOT INCLUDED IN THE RECALL LIST. I AM FILING THIS REPORT TO MAKE IT KNOWN MY MAKE, MODEL AND YEAR CADILLAC HAS THE SAME PROBLEM CARS THAT ARE INCLUDED IN THE RECALLS HAVE. *TR

Engine
Filed May 16, 201477,000 milesCA

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ALUMINUM ENGINE HEADS CRACKED WHEN THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 83,000.

Complaints 1-50 of 225, newest first, reproduced as filed.

Across model years

Worst on record: 1997
YearComplaintsRecallsFiresDeathsAssessment
200595110Routine
2004167140Routine
2003145400Routine
2002176521Fatalities reported
2001175430Routine
2000 — this page225541Fatalities reported
1999187143Fatalities reported
1998237312Fatalities reported
1997269280Above average
1996218270Above average
1995129266Fatalities reported
1994127080Routine
1993921140Routine
19921351130Routine
199187190Routine
199076220Routine

Compare every Deville year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 23, 2014. Source: NHTSA Office of Defects Investigation.