2000 Cadillac Deville

Fatalities reported

Owners filed 225 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k

113 complaints record an odometer reading. Failures cluster around 60,00075,000 miles; the median is 70,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System30
313
Engine and Engine Cooling › Engine22
010
Visibility › Power Window Devices and Controls17
001
Steering9
101
Engine and Engine Cooling › Engine › Gasoline9
000
Engine and Engine Cooling9
100
Air Bags9
404
Vehicle Speed Control8
201
Air Bags › Frontal7
705
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip6
204

5 safety recalls

Part 573 reports
Electrical System › Ignition14V355000
Filed Jun 23, 20143,141,731 vehiclesGeneral Motors Llc

Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Seat Belts › Front › Retractor02V227000
Filed Sep 5, 2002269,169 vehiclesGeneral Motors Corp.

Defect. CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Risk. IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

Remedy. DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

Seat Belts › Front › Buckle Assembly00V347000
Filed Oct 30, 2000116,682 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.

Risk. HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.

Remedy. DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

Service Brakes, Hydraulic › Foundation Components00V114000
Filed Apr 17, 20008,132 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.

Risk. WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.

Remedy. DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.

Vehicle Speed Control00V021000
Filed Jan 26, 200061 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: LIMOUSINES. DURING NORMAL ENGINE ROLL, THE PLASTIC END FITTING OF THE CRUISE CONTROL CABLE COULD CONTACT THE BRAKE MASTER CYLINDER AND FRACTURE. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS."

Risk. THE FRACTURE COULD PREVENT FULL CLOSING OF THE THROTTLE AND CAUSE A SMALL INCREASE IN ENGINE RPM IN DRIVE WITH THE BRAKE APPLIED.

Remedy. DEALERS WILL INSTALL A NEW CRUISE CONTROL BRACKET AND, IF NECESSARY, WILL REPLACE THE CRUISE CONTROL CABLE.

What owners reported

Newest filings
Air Bags
Filed Oct 8, 2018218,000 milesWV

AIRBAG LIGHT STAYS ON AT ALL TIMES. CAR WILL NOT PASS INSPECTION. I HAD TO PARK CAR AND NO LONGER DRIVE EVEN THOUGH I PUT A NEW ENGINE IN IT AND HAD THE TRANSMISSION REBUILT IN 2013. DEALER SAYS THERE IS NO RECALL ON AIRBAG SYSTEM FOR MY CAR.

Steering
Filed Jul 16, 2018111,000 milesAZ

WHILE BACKING UP IN MY PARKING LOT , I HEARD A LOUD POP AND LOST THE ABILITY TO STEER THE CAR. UPON FURTHER INVESTIGATION IT WAS DETERMINED THAT THE STEERING BOX BOLTS HAD RIPPED OUT OF THE FRAME.

Electrical System
Filed Aug 18, 2016VA

2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD

Engine
Filed Jul 25, 2016NY

ENGINE BEGAN OVERHEATING AND TOOK IT TO OUR MECHANIC WHO REPLACED THE WATER PUMP. ENGINE CONTINUED TO OVERHEAT AND SAME MECHANIC REPLACED ALL OF THE UPPER SEALS. EVENTUALLY, A PRESSURE TEST AND CAMERA INSERT BY MY MECHANIC CONFIRMED A BLOWN HEAD GASKET. CONFIRMED THAT RESULT WITH PEPE CADILLAC IN WHITE PLAINS, NY. CHECKED THE PRICE TO HAVE THE HEAD GASKETS REPLACED, BUT SINCE THIS ENGINE HAS TO BE REMOVED FROM THE BOTTOM OF THE VEHICLE, THE COSTS ARE OUTRAGEOUS AND THE ONLY ACCEPTABLE FIX FOR THESE ALUMINUM HEADS ARE BOLTS RATHER THAN THE GM SERTS. BAD ENGINE DESIGN BY GM SINCE THEIR BOLTS WERE TOO SHORT AND THE BITE WAS NOT LARGE ENOUGH IN THE BLOCK TO PREVENT THE HEAD GASKETS FROM BLOWING. SAD EPITAPH FOR A CAR WITH ONLY 65K LIGHTLY DRIVEN MILES ON IT HAVING SPENT ALL OF IT'S OFF ROAD LIFE IN OUR GARAGE. AFTER MUCH RESEARCH, I WAS ABLE TO CONFIRM THAT THIS IS AN INHERENT PROBLEM WITH THE NORTHSTAR ENGINE DURING THAT PERIOD AND WAS FINALLY SOLVED AFTER 2004. GM KNOWS ABOUT THE ENGINEERING NORTHSTAR ENGINE PROBLEM BUT REFUSES TO ACCEPT RESPONSIBILITY FOR IT.

Electrical System
Filed Jan 22, 201688,000 milesTX

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

EngineFire
Filed Oct 29, 201585,000 milesPA

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, AN ABNORMAL ODOR OF BURNING OIL WAS NOTICED WITHIN THE VEHICLE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 12/03/15*LJ..UPDATED 02/01/16 *BF *JS

Fuel/Propulsion System
Filed Oct 28, 201593,000 milesNJ

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING OR PARKED, THERE WAS OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT IT WAS A KNOWN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.

Electrical System
Filed Jun 17, 201599,000 milesMI

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR A AND CRANKSHAFT POSITION SENSOR B NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OFFERED TO PAY FOR A PORTION ON THE REPAIRS. THE CONSUMER WOULD LIKE FOR THE VEHICLE TO BE INCLUDED IN THE RECALL. UPDATED 11/9/2015*JS

Engine
Filed Apr 15, 2015101,000 milesTN

TL* THE CONTACT OWNS A 2000 CADILLAC STS. WHILE DRIVING 65 MPH, THE ENGINE COOLING SYSTEM OVERHEATED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 05/06/16*LJ

Air Bags
Filed Mar 19, 2015100,000 milesOH

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 5/5/15*CN

Steering
Filed Mar 1, 2015108,000 milesOH

I BROUGHT MY VEHICLE TO A CADILLAC DEALERSHIP FOR REPAIR FROM RECALL 14V355. THE DEALERSHIP REFUSED TO REPAIR MY VEHICLE BECAUSE I DID NOT HAVE BOTH KEYS TO MY CAR. I INFORMED THE DEALERSHIP THAT I LOST MY 2ND KEY 7-8 YEARS AGO. THE DEALERSHIP RETURNED MY CAR WITHOUT REPAIR. *TR

Electrical System
Filed Feb 4, 2015190,000 milesOH

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE CHECK SAFETY SYSTEM WAS DISPLAYED ON THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO START INDEPENDENTLY WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.

Electrical SystemFire
Filed Jan 9, 2015MD

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN ON THE VEHICLE, IT CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

SteeringCrash1 injured
Filed Jan 7, 2015101,000 milesNY

I WAS PREPARING TO MAKE A 270 DEGREE LEFT TURN AND I WAS ATTEMPTING TO TURN THE WHEEL AND THE STEERING WHEEL KEPT SPINNING WHILE THE CAR STAYED IN A FORWARD MOTION. I ATTEMPTED TO PRESS ON THE BRAKES AND THEY HAD BARELY ANY BRAKE PRESSURE WHICH RESULTED ME TO COLLIDE WITH A PARKED CAR THAT WAS IN THE FIRST PARKING SPOT IN THE LOT I WAS ATTEMPTING TO PULL INTO. THE OPERATOR IN THE PARKED VEHICLE I HIT WAS TAKEN TO THE HOSPITAL AFTER SUSTAINING INJURES DUE TO THE IMPACT OF THE CRASH. *TR

Electrical System
Filed Dec 16, 201485,000 milesOH

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED A NEW CHIP. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Air Bags
Filed Dec 15, 201483,000 milesAZ

AIR BAG WARNING LIGHT COMES ON. AFTER DOING SOME RESEARCH ON THE INTERNET IT SEEMS TO BE RELATED TO A WIRING PROBLEM UNDERNEATH THE DRIVER'S SEAT. I CONFIRMED THIS BY MOVING THE SEAT WHICH CAUSES THE LIGHT TO COME ON OR GO OUT. SINCE THIS IS A SAFETY RELATED PROBLEM WHICH MIGHT INACTIVATE THE AIR BAGS, I BELIEVE THAT THIS SHOULD BE HANDLED BY A RECALL NOTICE BY GM AND THE BURDEN TO REPAIR THE LOOSE WIRE CONNECTION SHOULD FALL UPON GM. THANKS. *TR

Electrical System
Filed Dec 10, 2014WV

2000 CADILLAC DEVILLE PA IGNITION SWITCH PROBLEMS. *MW THE CONSUMER STATED THE IGNITION LOCK CYLINDER WAS REPLACED IN AUGUST 2013. HE IS SEEKING REIMBURSEMENT. *JB

Electrical System
Filed Dec 9, 2014CA

200 CADILLAC DEVILLE. CONSUMER WRITES TO ADDRESS CONCERNS RELATED TO RECALLS AND THE IGNITION SWITCH. *TGW THE CONSUMER STATED THE RECALLED DID NOT ADEQUATELY ADDRESS THE PROBLEMS WITH THE IGNITION SWITCH. THE CONSUMER STATED HE EXPERIENCED A TERRIFYING EVENT WHEN THE SWITCH WAS TURNED ON AND THE ENGINE RUNNING, THE STEERING WHEEL LOCKED UP WHEN THE WHEEL WAS TURNED TO THE LEFT. THE CONSUMER WAS UNABLE TO TURN OFF THE VEHICLE. IT TOOK TWO STRONG MEN TO MANUALLY TO TURN THE WHEEL ENOUGH TO TURN TO VEHICLE OFF. THE IGNITION SWITCH WAS REPLACED. *JB

Electrical System
Filed Dec 1, 2014130,000 milesKY

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND THE BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO MERGE OVER AND PLACE THE VEHICLE INTO PARK. THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Nov 17, 2014NJ

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

20 of 225 complaints, reproduced as filed.

Across model years

Worst on record: 1997
YearComplaintsRecallsFiresDeathsAssessment
200595110Routine
2004167140Routine
2003145400Routine
2002176521Fatalities reported
2001175430Routine
2000 — this page225541Fatalities reported
1999187143Fatalities reported
1998237312Fatalities reported
1997269280Above average
1996218270Above average
1995129266Fatalities reported
1994127080Routine
1993921140Routine
19921351130Routine
199187190Routine
199076220Routine

Compare every Deville year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 23, 2014. Source: NHTSA Office of Defects Investigation.