Owners filed 250 complaints about this vehicle with federal regulators, most often about the headlights. It has been recalled 4 times.
Avoid One of the Buick Lacrosse years to avoid: an unusual share of fires, crashes and deaths for a car of its age. Which Buick Lacrosse years to avoid →
When it fails
06730067,300 milesMedian miles at failure
179 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
Most common 2007 Buick Lacrosse problems
97 of the 250 complaints (39%) are about the headlights.
Filed Aug 14, 2015429,170 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Risk. Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy. GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Filed Jun 23, 20143,141,731 vehiclesGeneral Motors LLC
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Filed Feb 17, 2009979 vehiclesDorman Products, Inc.
Defect. DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk. A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy. DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
Filed Oct 31, 20061,602 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Risk. WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy. DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
All 4 campaigns on file, newest first.
What owners reported
Newest filings
Exterior LightingFire
Filed Aug 7, 2026331,000 milesND
The contact owns a 2007 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal odor coming from the vents and the headlights were inoperative. The contact stated that there was smoke coming from the engine compartment. The contact exited the vehicle and discovered that the fuse box was on fire and had melted. The contact used a headwrap to extinguish the fire. No warning lights were illuminated. A fire department report was not filed. The contact was informed that the VIN was included in NHTSA Campaign Number: 15V519000 (Exterior Lighting). The vehicle was towed to a dealer, where it was diagnosed and determined that the fuse box, module, and the circuit board needed to be replaced. The contact stated that the electrical failure had melted and damaged the fuse box and the circuit board. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 331,000.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Feb 10, 2026131,000 milesGA
Odometer Fraud. The contact purchased a 2007 Buick Lacrosse. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. The mileage at the time of the purchase was 77,000. It was later discovered that the actual mileage was 131,000. The Carfax Report mileage was not available.
Fuel/Propulsion System
Filed Oct 23, 2025TN
Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..
Unknown or Other
Filed Aug 28, 2025CA
Unkown
Electrical System
Filed Jun 6, 2025OH
Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It gets extremely hot. This issue almost caused a very serious accident .
Electrical System
Filed Apr 20, 2023MO
Taken car to dealership for computer analysis and was told that the issue was caused by P0420cataylic converter needed to be replaced. I had cataylic converter replaced elsewhere and noticed that wasn't the problem. After doing some research I found that ignition switch is the reason my car stalls while driving. There was a Product Safety Recall (14299) Ignition key rotation and replaced on 10- 8-20 but I'm having the same problem.
Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Apr 20, 2023100,000 milesMO
The contact owns a 2007 Buick LaCrosse. The contact was made aware of NHTSA Campaign Number: 14V355000 (Electrical System). The contact took the vehicle to the local dealer and had the recall repair performed. The contact stated that in May 2022, while driving 25 MPH, the engine seized. The contact stated no warning light was illuminated. Additionally, the contact stated the key failed to turn in the ignition. The contact stated he waited approximately 5 minutes before he was able to restart the vehicle and continue driving to his destination. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired. The contact took the vehicle to the independent mechanic and had the catalytic converter replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
Power Train
Filed Mar 25, 2022PA
Problem with the transmission burning up and breaking and the car unable to be driven and I have heard from other people that have had the same problem from there cars mileage from 28,000 miles to 60,000 miles the transmission just goes out It’ll make like a howling noise One day and then you’ll get in the car the next day and it just will not move and the transmission fluid Will smell burnt And it doesn’t matter if you maintenance the transmission filter And fluid
Visibility › Sun/Moon Roof Assembly
Filed Nov 9, 2021IL
The glass to the sunroof blew off while driving and broken into pieces. broken glass at risk. no, the problem has not been confirmed by dealer or service center. no inspections. no warning lamps messages or other symptoms of the problem prior to the failure. The sunroof glass just blew off the car while driving.
Tires
Filed Sep 21, 2021PA
2007 BUICK LACROSSE. CONSUMER IS SEEKING A REIMBURSEMENT FOR DEFECTIVE GOODYEAR TIRES PURCHASED FOR VEHICLE. THE CONSUMER STATED GOOD YEAR TIRES WERE PURCHASED UNDER THE IMPRESSION THAT THEY WERE NEW. UNITED TIRE OF DOWNINGTOWN INFORMED THE CONSUMER THE TIRED WOULD NOT PASS STATE INSPECTION AS THEY WERE DRY-ROTTED AND CRACKED. THE CONSUMER BELIEVED THE TIRES TO BE 2-3 YEARS OLD UPON PURCHASE. THE CONSUMER STATED THE TIRES WERE WORN AFTER 29,504 MILES WHEN THEY SHOULD HAVE HAD A LIFE SPAN OF 65,000 MILES. THE CONSUMER REQUESTED TO BE REIMBURSED FOR 54.6% OF THE PURCHASE PRICE COST.
Service BrakesCrash
Filed Aug 20, 2021MA
AT 3:30PM THE DRIVER APPLIED THE BRAKES IN A LINE OF CARS AT ABOUT 25 MPH. THE PEDAL WENT TO THE FLOOR AND THE BRAKES FAILED COMPLETELY. THE CAR THEN ACCELLERATED INDEPENDENTLY AND STRUCK ANOTHER CAR IN FRONT. ROAD WAS WET, SLIGHT GRADE. THE 2007 BUICK WAS A TOTAL LOSS.
Steering
Filed Jan 22, 202050,000 milesMO
POP AND CRACKLING ON STEERING WHEEL NOISE WHILE TURNING CORNERS WHILE DRIVING
Service Brakes
Filed Dec 28, 201913,500 milesTX
I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK
Air Bags
Filed Dec 19, 2018NY
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG INDICATOR FLASHED ON AND OFF ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO VAN BUREN BUICK GMC (866-223-5291, LOCATED AT 2257 JERICHO TURNPIKE, GARDEN CITY PARK, NY 11040) WHERE THE AIR BAG MODULE WAS REPLACED. THE FAILURE RECURRED AND THE PART WAS REPLACED AGAIN BY THE SAME DEALER. THE FAILURE RECURRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS TOO OLD AND HAD TOO MANY MILES. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS UNKNOWN.
Suspension
Filed Jul 11, 2018130,000 milesMN
FRONT STABILIZER BAR IS CRACKED ON BOTH SIDES WHERE THE BOLTS FROM THE LOWER CONTROL ARM GO THOUGH THE STABILISER BAR. CAR HAS NEVER BEEN IN A ACCIDENT, HAS 130,000 MILES, NEVER BEEN OFF ROAD. HAPPENED TO NOTICE IT WHILE REPLACING BRAKE PADS
Structure › Body
Filed Apr 19, 2018170,000 milesMI
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCK ACTUATOR FAILED, CAUSING THE DOOR TO REMAIN LOCKED AT ALL TIMES. APPROXIMATELY ONE MONTH LATER, THE REAR DRIVER SIDE DOOR LOCK ACTUATOR ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
Structure › Body
Filed Mar 12, 201849,000 milesOH
THE DRIVER SIDE DOOR WON'T OPEN. PROBLEM STARTED WITH THE DOOR NOT LOCKING AFTER CLOSING IT. AFTER SEVERAL ATTEMPTS OF OPENING AND SHUTTING THE DOOR IT FINALLY LOCKED. ONCE LOCKED THE DOOR WOULD NOT OPEN BACK UP. THE DEALERSHIP TOLD ME THAT THE 2007 YEAR MODELS HAVE DEFECTIVE DOOR LATCH ASSEMBLY'S
Service Brakes
Filed Dec 13, 201760,000 milesOH
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A CLUNKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT OR RIGHT. IN ADDITION, THE ABS INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKES WERE REPLACED SEVERAL TIMES AND, WHEN MAKING A RIGHT TURN, THE BRAKES SQUEALED. KEMPTHORN MAZDA IN CANTON, OHIO WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE ROTORS AND THE BRAKE PADS. THE STEERING WHEEL WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 60,000.
Exterior Lighting › Headlights
Filed Oct 10, 2017OH
2007 BUICK LACROSSE. CONSUMER SEEKS REIMBURSEMENT FOR HEADLAMP DRIVER MODULE RECALL NOTICE REPAIRS. *SMD THE CONSUMER WAS ADVISED THE PARTS WERE NOT AVAILABLE. THE CONSUMER HAD THE VEHICLE REPAIRED FOR A THIRD TIME AND SINCE HAS NOT HAD A FAILURE. UPDATED 10/10/2017*JS
Power Train
Filed Sep 13, 201761,401 milesFL
CAR WAS DRIVING FINE AND TRANSMISSION WENT OUT WITH NO WARNING AT INTERSECTION AT STOP AND COULD NOT GO HAD TO PUSH VEH OUT OF ROADWAY
Air Bags
Filed Apr 11, 201715,000 milesTN
WHEN THE VEHICLE IS STARTED THE RED AIRBAG LIGHT COMES ON AND WILL NOT GO OFF. OCCASIONALLY WHEN THERE IS A PASSENGER AND THE PASSENGER AIRBAG LIGHT COMES ON THE RED AIRBAG LIGHT WILL GO OFF. IT IS MY CONCERN THAT THE AIRBAG WILL NOT DEPLOY WHEN IT SHOULD OR IT WILL DEPLOY WHEN IT SHOULDN'T. I AM VERY CONCERNED ABOUT THIS. THE CAR HAS NEVER BEEN WRECKED AND THE AIRBAGS HAVE NEVER BEEN DEPLOYED. THIS ALL HAPPENS EITHER STATIONARY AND/OR IN MOTION.
Power Train
Filed Mar 18, 201784,000 milesNY
4T65E AUTOMATIC TRANSMISSION. DEFECTIVE INTERNAL O-RING SEALS IN THE VALVE BODY CAUSE LOSS OF FLUID PRESSURE, LEADING TO SLIPPING AND PREMATURE WEAR.
Air Bags
Filed Oct 31, 201648,000 milesME
THE AIRBAG WARNING LIGHT COMES ON WHILE THE CAR IS TRAVELING INDICATING THE AIRBAGS ARE MALFUNCTIONING. IT COMES ON AND OFF INTERMITTENTLY. I BROUGHT IN TO THE DEALER AND THEY CLEARED THE MALFUNCTION CODE AND IT HAPPENED AGAIN. THEY WANT TO CHANGE THE SENSOR UNDER THE SEAT FOR $1250 SINCE IT IS NOT COVERED BY WARRANTY. IT SEEMS TO OCCUR WHEN THE CAR IS IN MOTION GOING EITHER UP OR DOWN AN INCLINE.
Steering
Filed Oct 19, 2016105,200 milesMD
WHILE MAKING A RIGHT HAND TURN I HEARD A POP NOISE SIMULTANEOUSLY VEHICLE DIPPED HARSHLY WITH THE HANDLING AND STEERING CONTROL COMPROMISED. AFTER INSPECTION THE FRACTURED AND BROKEN SWAY BAR WAS DISCOVERED. SWAY BAR ENDS CRACKED BOTH SIDES WITH RIGHT SIDE COMPLETELY SEVERED. CAR WAS USED IN NORMAL DRIVING CONDITIONS-MECHANIC SUGGESTED I REPORT THIS SAFETY ISSUE BECAUSE THIS SHOULD NOT HAPPEN. *TR
Air Bags
Filed Oct 1, 201668,000 milesNJ
AIRBAG LIGHT COMES ON INTERMITTENTLY. THIS IS A SAFETY CONCERN, SINCE APPEARANCE OF THIS LIGHT MAY INDICATE THAT AIRBAG WOULD NOT DEPLOY IN THE EVENT OF AN IMPACT. THE DEALERSHIP CHECKED THE CARE AND CLEARED THE CODE, AND ADVISED TO KEEP AN EYE ON THIS SHOULD THE LIGHT COME BACK ON. I HAVE CHECKED ONLINE AND THIS SEEMS TO BE A PERVASIVE ISSUE WITH THIS PARTICULAR MODEL YEAR AND EVEN YEARS FOLLOWING THIS. IN SOME CASES THERE HAVE BEEN RECALLS THAT INVOLVED SOFTWARE ISSUES. I SPOKE WITH THE DEALERSHIP AND THEY ADVISED THAT THEY COULD CHANGE THE SENSORS, BUT THIS RUNS ABOUT $2500 AND THERE IS NO WARRANTY THAT IT WOULD RESOLVE THE ISSUE OF THE INTERMITTENT APPEARANCE OF THE AIRBAG LIGHT. SHOULDN'T THIS INVOLVE AN OFFICIAL RECALL, SINCE IT IS SUCH A COMMON PROBLEM FOR THIS MODEL AND SHOULDN'T THE MANUFACTURER BE RESEARCHING A SOLUTION TO ENSURE DRIVER/PASSENGER SAFETY?
Electrical System
Filed Aug 16, 2016100,000 milesIL
TL* THE CONTACT OWNS A 2007 BUICK LOCROSSE. WHEN TOUCHING THE IGNITION SWITCH AND MOVING THE KEY AROUND, THE INSTRUMENT PANEL WARNING LIGHTS FLASHED ON AND OFF. THE CONTACT INDICATED THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS PERFORMED IN 2014, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Exterior Lighting
Filed Jul 26, 2016MO
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *CN
Air Bags
Filed Jul 10, 201626,182 milesMD
INTERMITTENT AIR BAG WARNING LIGHT GOES ON AND OFF FOR PASSENGER SEAT WHETHER OR NOT THE SEAT IS OCCUPIED. THIS HAS CONTINUED FOR TWO YEARS. ON-STAR FAILURE CODE IS ALWAYS B0092. I TOOK THE BUICK TO A DEALER WHO ATTEMPTED TO FIX IT TWICE WITHOUT LUCK. THE THRID TRIP FOR A "FIX" WOULD HAVE COST ME $ 1,200 WITHOUT ANY GUARANTEES. IT STILL IS IN USE BUT I NOW KEEP MY FINGERS CROSSED. THIS HAPPENS WHEN PARKED OR DRIVING.
Steering
Filed Jul 5, 201664,000 milesNE
THE STEERING IS ALMOST IMPOSSIBLE TO TURN AT SLOW SPEED OR IDLE. IT HAS 64,000 MILES ON IT. PLEASE HELP, IT'S NOT A SAFE CARE TO BE DRIVING AND AS MANY OF THE SAME PROBLEMS OTHERS HAVE WITH THE SAME YEAR AND SUPPOSEDLY FIXED BY BUICK IN 2008 I THINK THEY NEED TO UPGRADE OUR STEERING GEAR.
Exterior Lighting
Filed Jun 23, 2016WI
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR HEADLAMP DRIVER MODULE RECALL NOTICE. *SMD.....UPDATED 06/23/16 * BF....UPDATED 08/29/16 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 08/31/16.*JB *TR
Steering
Filed Jun 9, 201696,500 milesNH
CONTROL ARM BUSHING FAILED, CAUSING THE CONTROL ARM TO GRIND INTO THE SUB FRAME OF THE CAR. THE SUB FRAME IS ALUMINUM AND WAS DAMAGED VERY QUICKLY. THIS ISSUE GAVE NO INDICATION AND ONLY BECAME APPARENT UNDER VISUAL INSPECTION WHILE THE CAR WAS BEING SERVICED FOR ANOTHER COMPLAINT. THE SUB FRAME COULD FAIL COMPLETELY CAUSING STEERING SUSPENSION AND BRAKES TO FAIL.
Exterior Lighting
Filed Jun 7, 2016MO
2007 BUICK LACROSSE. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL NOTICE 15V519000. *SMD THE CONSUMER STATED THE HEADLIGHTS UNEXPECTEDLY STOPPED WORKING. AFTER THE CONSUMER TOOK THE VEHICLE TO THE DEALER, A FEW DAYS LATER, A RECALL LETTER REGARDING THE HEADLIGHTS ARRIVED IN THE MAIL. *JB
Exterior Lighting
Filed Apr 27, 201686,022 milesSC
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. AFTER THE VEHICLE WAS SHUT OFF, THE HEADLIGHTS REMAINED ILLUMINATED FOR OVER AN HOUR WITHOUT WARNING. THE CONTACT NOTICED A BURNING ODOR EMITTING FROM THE VEHICLE AND DISCOVERED THAT THE HEAD LAMP DRIVER MODULE, LOCATED IN THE FUSE BOX, WAS MELTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE HEAD LAMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,022. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ
Exterior Lighting
Filed Apr 22, 2016IN
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical System
Filed Apr 18, 2016OH
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A FAILURE THAT PROGRESSED IN WHICH THE LOW BEAM HEAD LAMPS RANDOMLY SHORTED. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE HAPPENED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND THE DEALER WAS UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION FOR OVER A YEAR. THE DEALER STATED A YEAR AGO THAT THEY PROVIDED A TEMPORARY SOLUTION. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/26/16*LJ *TR
Exterior Lighting
Filed Apr 13, 201660,000 milesIL
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED. THE FAILURE RECURRED INTERMITTENTLY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Exterior Lighting
Filed Apr 5, 2016100,000 milesMN
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH AT NIGHT OVER RAILROAD TRACKS, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ILLUMINATED IN ORDER TO CONTINUE DRIVING. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Exterior Lighting
Filed Apr 3, 201681,000 milesOH
THIS IS THE SECOND TIME IT HAS HAPPENED TO ME. MY HEADLIGHTS QUIT WORKING. THE FIRST TIME IT WAS NOT AS DARK AND I CAUGHT IT . MY HUSBAND TOOK IT TO SIMS BUICK ON ELM RD. WHERE WE PURCHASED IT. THEY SAID THERE WAS NO RECALL ON IT, BUT WE NEW THERE WAS. MY HUSBAND PAID FOR THE NEW MODULE AND PUT IT IN. THIS TIME IT TOOK PLACE ON TUES. MAR. 29 AND 8:30 PM IN THE DARK. I HAD 3 GIRLS I WAS TAKING HOME FROM WORK AND MY HEADLIGHTS WENT OUT. ALMOST HIT SOMEONE ALONG THE ROAD AND THERE WAS TRAFFIC COMING AT ME. THAKFULLY THE GIRLS GUIDED ME INTO A DRIVEWAY. MY BRIGHTS WORKED TO GET ME AND THE GIRLS HOME. MY HUSBAND CHECKED AGAIN AND WAS TOLD THERE WAS NO RECALL OR FIX. HE BOUGHT THE MODULE AND REPLACED IT HIMSELF. THANK GOD WE WERE SAFE. BUT YOU NEED TO FIGURE IT OUT BEFORE SOMEONE GETS HURT. AND MAKE SURE YOUR DEALERS GET THE INFORMATION.
Exterior Lighting
Filed Mar 29, 2016GA
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Exterior Lighting
Filed Mar 28, 201690,000 milesIN
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH AT NIGHT, THE EXTERIOR LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED AN UNKNOWN MODULE RELATED TO THE HEAD LIGHTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Exterior Lighting
Filed Mar 28, 2016IN
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE LOW BEAMS HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE HEADLIGHTS HAD BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE HEADLIGHTS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE HAD RECURRED APPROXIMATELY EVERY 90 DAYS FOR TWO YEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. UPDATED 05/10/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE HEADLIGHT AT NO CHARGE. UPDATED 05/11/16.*JB
Exterior Lighting
Filed Mar 21, 201650,000 milesNY
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLAMPS FLICKERED OCCASIONALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ
Exterior Lighting
Filed Mar 19, 2016OH
I HAVE A 2007 BUICK LACROSSE THAT I UNDERSTAND HAS BEEN UNDER RECALL SINCE SEP 2015 FOR BAD HEADLIGHTS WHICH MAY CAUSE THE HEADLIGHTS TO STOP OPERATION AT ANY TIME. HAS THE NHTSA BEEN MONITORING THE PROBLEM AND WHY HAS IT TAKEN SO LONG FOR GENERAL MOTORS TO CORRECT THE PROBLEM? THANKS AND HAVE A NICE DAY.
Air BagsCrash2 injured
Filed Mar 11, 201670,000 milesCT
TL* THE CONTACT OWNED A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 3 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE CONTACT STATED THAT PUNCTURE WOUNDS WERE PRESENT AND WERE BELIEVED TO BE METAL FRAGMENTS FROM THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 07/12/16*LJ UPDATED 07/19/16.*JB
Exterior Lighting
Filed Mar 8, 2016WI
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE LOW BEAM HEADLIGHTS RECALL REPAIRS. *LD THE CONSUMER RECEIVED A RECALL NOTICE IN JANUARY 2015, FOR THE EXACT PROBLEM HE PAID TO HAVE FIXED ON JUNE 26, 2014. THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB
Electrical System
Filed Mar 3, 201657,830 milesOH
YOU ARE DRIVING DOWN THE ROAD AT NIGHT AND FOR NO REASON THE HEADLIGHTS GO OUT. YOU HIT THE HIGH BEAMS AND IN A FEW MINUTES THEY GO OUT. HAD THIS CAR TO THE DEALERS AT LEAST 4 TIMES AND THEY KEEP REPLACING THE RELAY AND A MONTH OR TWO LATER IT DOES THE SAME THING. WE HAVE A LOT OF DARK ROADS HERE IN OHIO AND YOU CAN BE COMING INTO A CURVE AND THE LIGHTS GO OUT. YOU CAN'T SEE A THING. GM CLAIMS THEY DON'T HAVE A PERMANENT FIX FOR THE PROBLEM.
Exterior Lighting
Filed Feb 26, 2016CA
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE IN OPERATION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Exterior Lighting
Filed Feb 20, 2016102,804 milesAZ
I WENT TO MY MECHANIC. HE WAS ABLE TO GET A TEMP HMD REPLACEMENT PART IN ABOUT 3 DAYS. HE INSTALLED THE TEMP REPLACEMENT PART AND EXPLAINED TO ME WHAT HAPPENED TO THE DISFUNCTIONING HDM. THAT WAS IN 07/2014.MY BUICK WAS IN THE RECALL FOR THE HDM MALFUNCTION. UPON RECEIVING THE RECALL LETTER, I TOOK MY BUICK TO THE DEALERSHIP AND WAS INFORMED THERE WERE NO REPLACEMENT PARTS AVAILABLE AT THAT MOMENT. I SHOULD CHECK BACK OR RECEIVE A PHONE CALL FROM THE DEALERSHIP WHEN SAID PART WOULD BE AVAILABLE. I EXPLAINED THAT THE PART WAS REPLACED PRIOR TO THE GM RECALL. THE RECALL NOTICE WAS ON 01/2015 FROM GLOBAL VEHICAL SAFETY IN MILWAUKEE, WI. AS FAR AS THE DEALERSHIP, I NEVER HEARD ANYTHING BACK FROM THEM. ON 10/27/2015, I SUBMITTED A REIMBURSEMENT CLAIM FOR OUT OF POCKET PAY ACCORDING TO THE INSTRUCTIONS STATED ON THAT FORM, TO THE DEALERSHIP. AFTER 3 MONTHS OF NO RESPONSE FROM THE DEALERSHIP, I WENT IN AND TALKED TO THEM DIRECTLY. THEY STATED THAT A PERM REPLACEMENT PART WAS NOT AVAILABLE YET SO MY CLAIM WOULD NOT BE PROCESSED UNTIL GM ANNOUCED A PART WAS AVAILABLE AND A SECOND LETTER WAS MAILED TO ME. ANOTHER 2 MONTHS PASSED AND NO CALLS OR LETTERS FROM GM OR THE DEALERSHIP. I WENT IN DIRECTLY TO THE DEALERSHIP AGAIN AND THEY SAID THEY HAVE TO WAIT FOR AN "OFFICIAL" AUTHORIZATION FROM GM TO START THE CLAIM PROCESS. I FEEL AS IF GM AND THE DEALERSHIP ARE NOT WORKING ON THIS MATTER TO THE FULLEST OR EVEN ANY EFFORT TO RESOLVE THIS SITUATION. IT'S FUNNY YET SAD THAT MY MECHANIC REPLAC
Engine and Engine Cooling
Filed Feb 18, 2016MA
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO INTERMITTENT ENGINE LOSS OF POWER. *SMD
Exterior Lighting
Filed Feb 15, 201646,210 milesSC
MY HEAD LIGHTS WOULD NOT WORK, THE INSIDE TIRE LIGHT WOULD NOT GO OFF, ALSO THE OIL LIGHT STAYED ON, HAD THESE CHECKED AND WAS TOLD THE BODY CONTROL MODULE WAS BAD, HAD IT REPLACED. COST $505.76
Complaints 1-50 of 250, newest first, reproduced as filed.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 14, 2015. Source: NHTSA Office of Defects Investigation.