Filed Jun 23, 20143,141,731 vehiclesGeneral Motors LLC
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Defect. CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Risk. IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy. DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Filed May 23, 200147,560 vehiclesGeneral Motors Corp.
Defect. VEHICLE DESCRIPTION: CERTAIN SEDANS, HEARSE, AND LIMOUSINE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THESE VEHICLES HAVE SUNVISOR CENTER SUPPORTS WITH CERTAIN RADII LESS THAN THE 3.2MM REQUIRED BY THE STANDARD.
Risk. RADII LESS THAN 3.2MM CAN INCREASE THE POSSIBILITY OF CERTAIN TYPES OF INJURIES, LIKE LACERATIONS, IF AN OCCUPANT CONTACTS THE SUPPORT DURING A CRASH.
Remedy. DEALERS WILL REPLACE THE SUNVISOR CENTER SUPPORTS WITH REDESIGNED SUPPORTS. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Filed Oct 30, 2000116,682 vehiclesGeneral Motors Corp.
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.
Risk. HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.
Remedy. DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
All 4 campaigns on file, newest first.
What owners reported
Newest filings
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Sep 9, 2025125,041 milesCA
Odometer Fraud. The contact owns a 1990 Cadillac Brougham. The contact purchased the vehicle from a dealer on eBay on 05/15/2025. The vehicle was shipped to the contact. The contact stated that when the vehicle was purchased, the Sales Agreement and the odometer indicated the mileage was 46,260. In addition, the contact stated that the Sales Advertisement indicated that the mileage was 46,260. The vehicle was taken to an independent mechanic for service. The contact was informed of several needed repairs. The contact then became suspicious of the odometer. The contact later acquired a Carfax report. The Carfax report indicated that in 2016 the vehicle received an Emissions Test, and the odometer reading was reported as 125,041. The contact then took the vehicle to Pep Boys, where it was confirmed that the odometer had been rolled back. The dealer was contacted several times, and the dealer was made aware of the odometer discrepancy. In addition, the dealer was made aware of the funds that the contact had invested in the vehicle for the repairs. The contact requested that all funds be returned, and the dealer take the vehicle back. The dealer ended communications.
Electrical System
Filed Feb 6, 2022SC
All light come on in engine
Structure › Body
Filed Aug 27, 2019DE
WHEN I ENTERED THE CAR ONE DAY THE DASHBOARD HAD FALLEN WITHOUT ME KNOWING WHAT HAD HAPPENED. I ASKED AROUND TO SEE IF IT WAS A WAY TO FIX IT OR IF THEY HAD KNOWN ANYONE WITH THE SAME PROBLEM. I USE MY VEHICLE TO GET BACK AND FORTH TO WORK AND IT'S THE ONLY CAR I HAVE BUT THE CONDITION OF THE CAR IS GETTING WORSE AND THE DASHBOARD IS COMING APART MORE.
Air Bags
Filed Jun 10, 2019115,000 milesFL
THE DASHBOARD IS LITERALLY FALLING DOWN IN TO YOUR LEGS AND FEET. I HAD A LARGE PIECE FALL ON MY LEGS AND FEET WHILE DRIVING. I HAVE NEVER HAD ANY WORK DONE ON THE CAR WHERE THEY HAVE TO REMOVE THE DASHBOARD. THERE ARE PIECES OF BLACK PLASTIC THAT FALL OUT OF THE DASHBOARD AREA ALL THE TIME. I HAVE HAD TO TAPE THE LIGHT SWITCHES INTO PLACE WITH DUCT TAPE. AND THE RADIO AND A/C CONTROL AREA I HAVE PROPED UP WITH A SHELF BRACKET TO TRY AND HOLD IT IN PLACE. THE VEHICLE WAS IN MOTION ON A COUNTY ROAD WHEN THE LARGE PIECE FELL DOWN.
Electrical System
Filed Sep 18, 201890,000 milesFL
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING. IN ADDITION, THE "CHECK SERVICE AIR LEVELING SYSTEM" AND "BATTERY CHARGING" WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT IT WAS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Engine
Filed Apr 14, 2017103,000 milesIA
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED, THE VEHICLE STALLED, AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE COULD NOT BE LOCATED. THE CONTACT SPOKE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE FAILURE WAS DUE TO THE FAILURE OF THE UPPER AND LOWER CRANK SHIFT POSITION SENSORS, WHICH CAUSED THE ENGINE TO STALL. THE SENSORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Air BagsCrash1 injured
Filed Oct 19, 201678,000 milesFL
WAS INVOLVED IN A FRONT END CRASH GOING 48MPH AND THE DRIVERS SIDE AIR BAG OR ANY OTHER AIR DID NOT DEPLOY. THERE WAS SO MUCH DAMAGE TO THE FRONT END THAT THE CAR WAS TOTALED A COMPLETE LOSS. I WOULD LIKE CAR TO BE INSPECTED FOR FAULTY AIR BAGS AND ALSO FRONT END FOR FAULTY EQUIPMENT AS DID NOT HOLD UP WELL WITH CRASH. THIS VEHICLE ONLY HAD 78,000 MILES AND WAS IN PERFECT CONDITION PRIOR TO CRASH. I WAS TOLD THERE WAS A RECALL ON THE AIRBAGS AND WITH THAT MUCH DAMAGE AND SPEED THEY SHOULD OF BEEN DEPLOYED THIS IS A MAJOR SAFETY VIOLATION. I WAS DRIVING EAST BOUND AT 48 MPH CAR IN FRONT SLAMMED ON BRAKES I TRIED TO AVOID THEM AND WENT TO THE RIGHT BUT THERE WAS A POLE AND ANOTHER TRUCK SO I PULLED BACK TO LEFT AND IT THE CAR IN THE REAR. AT NO TIME DID THE AIR BAGS DEPLOY I WOULD LIKE AN INVESTIGATION STARTED PRIOR TO CAR BEING TOTALED AND REMOVED BY INSURANCE COMPANY. *TR
Suspension
Filed Jul 18, 2016177,000 milesMA
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE WAS LEAKING BATTERY ACID. AS A RESULT, THE REAR AXLE DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.
Electrical System
Filed Nov 20, 201577,000 milesIL
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 72 MPH, THE VEHICLE STALLED AND THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE MANEUVERED TO THE SHOULDER OF THE HIGHWAY WHERE THE VEHICLE WAS SUCCESSFULLY RESTARTED AFTER THE INITIAL ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A PREVIOUS OCCASION. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE CONTINUED TO STALL AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Engine
Filed Oct 27, 201580,000 milesLA
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Service Brakes
Filed Oct 7, 201579,000 milesTX
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHEN THE VEHICLE WAS STARTED, THE BRAKE LIGHT WOULD REMAIN ILLUMINATE WHILE THE VEHICLE WAS BEING DRIVEN. WHILE TURNING THE STEERING WHEEL, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THE VEHICLE WOULD START AFTER MANIPULATING THE WIRING HARNESS UNDERNEATH THE FRONT DRIVER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Electrical System
Filed Oct 6, 201580,000 milesAZ
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE DEALER WOULD INSTALL TWO KEY RINGS AND AN INSERT IN THE KEY SLOT OR A COVER OVER A KEY HEAD ON ALL IGNITION KEYS, FREE OF CHARGE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Unknown or Other
Filed Aug 27, 2015100,000 milesMI
MY FIRST WINDOW BROKE ABOUT 6 MONTHS AGO. MY SECOND ONE 3 WEEKS AGO AND TONIGHT A THIRD. CAN CADILLAC BE RESPONSIBLE AND CAN THEY BE MADE TO TAKE CARE OF THESE COSTS?
Electrical System
Filed Mar 27, 2015FL
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE SERVICE ANTI-THEFT SYSTEM WARNING LIGHT ILLUMINATED SEVERAL TIMES AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT NOTIFIED TWO DEALERS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Electrical System
Filed Feb 10, 2015119,224 milesMI
BREAK IN WIRING CIRCUIT ON PASSENGER SIDE DOOR , FROM WATER LEAKING INTO THE ELECTRIC SYSTEM OF THE DOOR. ALSO REAR COMPARTMENT FUSE BLOCK OVER HEATED AND BURNT. NEED RECALL INFORMATION FOR THIS PROBLEM, AS WE PAID $1116.54 TO REPAIR THIS PROBLEM FOR OUR GRANDSONS CAR. *TR
Engine
Filed Feb 9, 2015109,000 milesOK
TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 27 MPH, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AND WAS DRIVEN HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER AN IGNITION SWITCH RELATED RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Electrical System
Filed Jan 29, 2015SC
2001 CADILLAC DEVILLE. CONSUMER STATES AFTER THE IGNITION REPAIRS WERE DONE, THE CAR BEGIN SHUTTING OFF MORE THAN THREE TIMES. *TA THE CONSUMER STATED SHE HAD NO CONTROL OVER THE VEHICLE. THERE WAS NO STEERING OR BRAKES. THE CONSUMER RETURNED TO THE DEALER. HOWEVER, THERE WERE UNABLE TO IDENTIFY THE PROBLEM AND THEREFORE DID NOT PERFORM ANY REPAIRS. *JB
Electrical SystemFire
Filed Jan 9, 2015203,000 milesAL
TL* THE CONTACT OWNED A 2001 CADILLAC DEVILLE. WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
Electrical System
Filed Dec 30, 201440,000 milesNY
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE COULD BE RESTARTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Electrical System
Filed Dec 4, 2014DC
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical System
Filed Dec 1, 2014SC
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF COMPLAINT TO MARY BARRA, CHIEF EXECUTIVE OFFICER OF GENERAL MOTORS (GM) COMPANY REGARDING VEHICLE RECALL (CERT. NO. 7014 0150 0002 3462). *SMD THE CONSUMER STATED AFTER THE IGNITION RECALL WAS PERFORMED, THE VEHICLE SHUT OFF WHILE IN THE MIDST OF DRIVING. THE CONSUMER HAD NO BRAKES OR POWER STEERING. THE FIRST TWO OCCURRENCES, SHE WAS ALMOST STOPPED OR MOVING SLOWLY. THE THIRD OCCURRENCE WAS SERIOUSLY LIFE THREATENING,AS SHE WAS DRIVING HER HUSBAND TO AN APPOINTMENT, WHEN SUDDENLY THE VEHICLE SHUT OFF FOR NO APPARENT REASON, WITH ANOTHER VEHICLE DIRECTLY BEHIND HER. THE VEHICLE WAS TOWED TO THE DEALER. THEY WERE UNABLE TO IDENTIFY THE PROBLEM AND THEREFORE DID NOT PERFORM ANY REPAIRS. *JB
Electrical System
Filed Nov 25, 2014AL
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER HAD NOT SENT OUT A SECOND LETTER WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Structure › Body
Filed Nov 19, 201462,416 milesAR
WINDOW REGULATORS ARE FAULTY. WHEN THEY BREAK THE WINDOW GLASS FALLS TO THE BOTTOM OF THE DOOR PANEL. THIS HAS HAPPENED TWICE AND IS A SAFETY HAZARD AT HIGHWAY SPEEDS ESPECIALLY IN INCLEMENT WEATHER. AN INTERNET SEARCH REVEALS THIS IS A COMMON PROBLEM WITH CADILLAC. *TR
Electrical System › Instrument Cluster/Panel
Filed Nov 14, 2014250,980 milesLA
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED TO DISPLAY THE CORRECT SPEED THAT THE VEHICLE WAS TRAVELING. ALSO, THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD SPORADICALLY ILLUMINATE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 250,980.
Air BagsCrash
Filed Nov 3, 201465,000 milesIN
I WAS NOT REALLY SURE WHAT TO PUT IN THE AFFECTED PARTS AREA BUT DURING MY CRASH THE AIR BAGS DID NOT GO OFF. *TR
Electrical System
Filed Nov 1, 201475,000 milesPA
TL-THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT AND WOULD HAVE TO TRY SEVERAL TIMES BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE CONTACT RECEIVED NOTIFICATION THAT THE PART WAS AVAILABLE BUT THE PART DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. NE
Steering
Filed Oct 27, 2014168,000 milesCA
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND EXTREME FORCE WAS REQUIRED IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING PUMP, THE RACK AND THE PINION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Electrical System
Filed Oct 9, 2014140,000 milesTN
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IDLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Engine and Engine Cooling
Filed Oct 1, 2014OK
2001 CADILLAC DEVILLE. CONSUMER STATES VEHICLE WOULD NOT STAY IN PARK. *TGW THE CONSUMER ALSO STATED THE VEHICLE JUST STOPPED, FOR NO REASON. THE DEALER REPLACED THE BRAKE LIGHT SWITCH, THE IDLE CONTROL VALVE, THE BELT TENSIONER AND CRANK AND OIL SENSORS. *JB
Electrical System
Filed Oct 1, 2014170,000 milesCT
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER REPEATED ATTEMPTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE RECALL REPAIR MAY NOT REMEDY THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Air BagsCrash
Filed Oct 1, 2014OH
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO A LIGHT POST. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE OCCURRED ON ANOTHER OCCASION WHERE THE CONTACT CRASHED INTO A GARAGE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Electrical System
Filed Sep 30, 2014148,000 milesFL
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY REMAINED STUCK IN THE IGNITION AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
Electrical SystemCrash
Filed Sep 29, 2014FL
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MALFUNCTIONED AND FAILED TO STOP THE VEHICLE WHEN THE BRAKES WERE ENGAGED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECENTLY RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 80,000.
Air BagsCrash1 injured
Filed Sep 25, 2014NC
2001 DEVILLE CADILLAC. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED HE WAS REAR ENDED WHILE STOPPED, AND NONE OF THE AIR BAG DEPLOYED. THE CONSUMER WAS INJURED. *JB
Electrical System
Filed Sep 16, 2014NE
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical System
Filed Sep 1, 201424,773 milesIL
DO NOT REMEMBER EARLIER OCCURRENCES BUT THIS HAPPENED ABOUT 6 OR 7 TIMES OVER PAST 2 YEARS .... IGNITION CUT OFF (FOR NO REASON) WHILE DRIVING IN TRAFFIC AND LOST ALL POWER. LUCKILY AVOIDED ACCIDENTS EACH TIME. OWNED CAR FOR APPROX. 2YRS. *TR
Electrical System
Filed Aug 27, 201496,000 milesCT
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITH NO WARNING. THE VEHICLE WAS ALSO SMOKING AND OVERHEATING. THE SENSOR ILLUMINATED ON THE INSTRUMENT PANEL FOR OVERHEATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED AND REPAIRED THE HEAD GASKET. AFTER THE REPAIR, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE RODS AND CRANK SHAFT PLUS THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS NOT ABLE TO GET THE PARTS FROM THE AUTHORIZED DEALER TO REPLACE THE ENGINE , RODS AND THE CRANK SHAFT. THE CONTACT WAS REFERRED AND GETTING AN INDEPENDENT MECHANIC TO PURCHASE THE PART FROM THE MANUFACTURER BUT THE PART WAS STILL NOT AVAILABLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND WAS WAITING FOR PARTS TO REMEDY THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED FOR THE ENGINE FAILURE AND THE RECALL REPAIR DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 10/07/14*LJ
Air BagsCrash4 injured
Filed Aug 27, 2014131,000 milesAR
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER AND HEAD INJURIES, THE PASSENGER SUSTAINED HEAD AND NECK INJURIES, AND BOTH REAR SIDE PASSENGER'S SUSTAINED NECK AND BACK INJURIES. ALL OF THE OCCUPANTS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS RULED AS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Power Train
Filed Aug 22, 2014120,000 milesSC
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 6 MPH, THE VEHICLE JERKED, LOST POWER STEERING, AND STALLED. A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Air BagsCrash1 injured
Filed Aug 22, 201440,000 milesPA
TL* THE CONTACT OWNED A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION AND WAS KNOCKED UNCONSCIOUS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/09/14*LJ UPDATED 5/13/2015 *JS
EngineCrash
Filed Aug 20, 2014CA
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A MEDIAN. NO POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED. UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Engine
Filed Aug 19, 201471,000 milesFL
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SHIFTING INTO NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 10/02/14*LJ UPDATED 3/3/2015 *JS
Service BrakesCrash1 injured
Filed Aug 19, 2014IL
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE BRAKE PEDAL BECAME EXTREMELY DIFFICULT TO DEPRESS AND THE STEERING WHEEL LOCKED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TREE AND THE AIR BAG DEPLOYED SHORTLY AFTERWARDS. THE VEHICLE DID NOT SHUT OFF AFTER THE CRASH AND CAUSED SPARKS AND FUEL FUMES TO ENTER THE CABIN OF THE VEHICLE. THE POLICE HAD TO CUT THE WIRES AND DETACH THE BATTERY IN ORDER TO TURN OFF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN TAILBONE, A CRACKED STERNUM, AND BRUISES AND CONTUSIONS ACROSS THE CHEST. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/02/14*LJ UPDATED 3/2/15 *JS
Air BagsCrash2 injured
Filed Aug 18, 201460,000 milesOH
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. TWO PASSENGERS WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Engine
Filed Aug 18, 201470,000 milesLA
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE RESEALED DUE TO A LEAK COMING FROM THE VALVES. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED AND REPLACED THE WATER PUMP, THE SPARK PLUGS AND THE VALVE COVER GASKET. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Engine
Filed Jul 1, 201438,450 milesFL
THE ENGINE TURNS OFF WHILE DRIVING AND IT TAKE A FEW TRIES TO START IT AGAIN. *TR
Electrical System
Filed Jun 29, 2014145,000 milesAL
YES I HAVE A 2001 CADILLAC DEVILLE I'VE CONTACTED CADILLAC/GM ABOUT THE IGNITION SWITCH RECALL THEY HAVE INFORMED ME MY CAR ISN'T ON THE RECALL BUT I HAVE SEEN ON THE NHTSA.COM RECALLS LIST THAT THE CADILLAC DEVILLE 2001-2005 ONE OF THE CARS LISTED WITH THE IGNITION SWITCH PROBLEM AND FOR THE LAST TWO MONTHS I HAVE HAD TO BUMP THE KEY AND CYLINDER TO GET THE KEY TO MOVE OUT OF THE LOCK TO START POSITION AND THERE ARE TIMES WHEN I HAVE TO BUMP IT AGGRESSIVELY TO GET IT TO MOVE MORE THAN ONCE THE COMPLAINT/QUESTION THAT I HAVE IS THE 2001 CADILLAC DEVILLE ON THE RECALL OR NOT IF SO WHAT SHOULD I DO TO GET GM TO FIX MY PROBLEM THEY INFORMED ME IT WOULD BE AN OUT OF POCKET EXPENSE TO HAVE IT FIXED I'M ON DISABILITY AND CANNOT AFFORD TO HAVE IT REPAIRED ON MY OWN. *TR
Steering
Filed Jun 17, 2014234,000 milesTN
I PUT MY CAR IN DRIVE AND IT FELT AND SOUNDED LIKE THE ENTIRE FRONT END FELL OUT,MY ELECTRIC SHOWS EVERYTHING WORKS , HAVE ALSO HAD WEIRD THING COME UP THAT I CAN NOT TURN SECURITY OFF, IT STARTED OVER HEATING I HAVE FIXED EVERYTHING BUT WILL STILL GET EXTREMELY HOT FOR NO REASON. *TR
Visibility › Power Window Devices and Controls
Filed Jun 13, 201480,000 milesSC
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED WHILE MAKING A TURN, THE POWER STEERING FAILED AS THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER. THE SERVICE ENGINE AND TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED WITH BOTH SENSORS CONTINUING TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE MOTOR MOUNTS AND THE POWER STEERING HOSES. THE REPAIRS WERE PERFORMED TWICE BEFORE AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE CONSUMER STATED AFTER THE VEHICLE WAS SERVICED, IT STARTED VIBRATING. SHE RETURNED TO THE DEALER, WHERE THEY INFORMED HER THE MOTOR MOUNT NEEDED TO BE REPLACED. ALL FOUR POWER WINDOW MOTORS HAD TO BE REPLACED, AND THE SERVICE ENGINE SOON LIGHT ILLUMINATED. THE IGNITION NEEDED TO BE REPLACED, AND SHE WAS UNABLE TO START THE VEHICLE ON TWO OCCASIONS. THE ABS AND TRACTION SYSTEM FAILED. THE POWER STEERING HOSE LINE WAS REPLACED TWICE. UPDATED 07/16/14 UPDATED 08/11/14*LJ UPDATED 08/23/2017*CT
Electrical System
Filed Jun 13, 2014138,000 milesAL
I HAVE NO LIGHTS INSIDE, NO BACKUP LIGHTS, IT IS MISFIRING, IT CUTS OFF AS I AM DRIVING,SEAT BELT WILL NOT LUCK ON PASSENGER SIDE. *JS
Complaints 1-50 of 175, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 23, 2014. Source: NHTSA Office of Defects Investigation.