2024 Ram 1500 complaints

MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.

About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.

The warning lights for the brake and parking brake began intermittently going off on the dashboard. The parking brake was not engaged when the warning lights were on. In mid-January the parking break went while the vehicle was stopped and in Park. The brake would not release. Upon being towed to the dealers, the issue communicated was the the electrical connector for the brake actuator was corroded and the entire wiring harness would need to be replaced. This was odd given the truck was under a year old. The vehicle has been at the dealership for a month with no ETA for the part(s). Despite multiple calls with Stelantis corporate over the past 2 weeks they have been unable/unwilling to disclose the exact part needed, nor why there is no ETA for the part(s).

I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..

The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.

On two separate incidents my 2024 RAM [XXX] with ESC displayed multiple dashboard alerts while turning at low speed with an driver alert instruction to shift the knob to park with truck still rolling. On both incidents the engine was shut-off while the vehicle was still rolling. Very dangerous but I had to stop the vehicle completely and shift to park then restart the truck. I will attempt to get camera pics of the display next time it happens. Similar to 2025 RAM ESC recall, the crash safety features are disabled until the vehicle is stopped and restarted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought a new Dodge Ram 1500 pickup truck from Lindsay CDJR located at 8100 Centreville Road Manassas VA 20111 on [XXX] and on [XXX] I noticed there are missing rear wheel shields on both sides of the truck. I called the Dealership and spoke to the salesman that sold me the car Said Hashemi and I sent him pictures of the missing parts and exposed wires and undercarriage and parts. He told me I could go to a local dodge dealership and get a quote for the parts and that dealership could call him and he would arrange for a charge to the Linsay dealership. I did this the same day 10/23/2024 and got a quote of $809.14 When I called from that local dealership Garden City Dodge in New York Said Hashemi then spoke to the sales Manager Mike Tatum who said they would not pay for them. These shields are essential to safe operation of the vehicle, and it is a safety hazard to have exposed wiring and parts that will fail as a result. The fact that they make that part to protect the wiring and other parts is De Facto evidence that they are needed. It is also deception and negligence on the part of the dealership to sell a vehicle with missing parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.

I was backing up with nothing behind me and the truck abruptly went into park, applied the parking brake, and shut down the engine. Later, on the drive to work, the battery light came on and I had received a "reduced battery capacity" message on the display. The truck has the hybrid system with less than 9k miles. Emailing the dealership, they did not claim anything is wrong. Two weeks earlier no sound came out of the speakers and that resolved itself. So, I suspected something with software and disconnected the 12 V battery for 5 minutes and the fault went away. It is troubling that the vehicle shifts into park. It seems related to Investigation:PE24018.

The contact owns a 2024 Ram 1500. The contact stated while driving approximately 5 MPH, the vehicle lost power, the parking brake activated, and the transmission independently shifted into the park. The contact was able to restart the vehicle. The instrument panel showed that the battery charge had dropped to 12-Volts. The failure had occurred twice. The tow truck company was contacted and was able to recharge the battery and the contact to drove the vehicle to the residence. The contact stated that approximately 3 weeks later the failure recurred a second time at 1,800 miles. The vehicle was towed to the dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 800.

Came to a stop sign, waited for traffic to clear to turn left as I floored it started moving and then all of a sudden loss acceleration and notice rpm ramped up to 7k. As in was just coasting I notice only my rpm would go up but the truck wouldn’t move. Lucky I coasted to the side of road and shifted to park. Turned off car and then restarted. Drive home the remaining 30 miles which it seemed to work fine. Kinda scary thinking u can lose power trying to merge into traffic but lucky there was no one coming behind me only 7k miles on my 1500 but now I gotta be careful when pulling out into traffic and really sucks cause the reason I bought the truck with the hemi was for me to be able to accelerate fast ..

Vehicle ran out of fuel while still showing that it had fuel in it. Fuel gauge did show low, but it still showed that it had 23 miles left until empty. Ran out of gas and shut off going 75MPH on 5 lane highway.

The truck died had to jump it. I was driving it and it stopped itself went into park automatically. it turned on the parking brake. and then died. Took several minutes to start. Now the truck on first start up and first shift into gear there is a delay and no power to the drive train then has I’m hitting the gas it accelerates very quickly

During normal driving conditions the vehicles air conditioning system and interaction pane malfunctions. The issue has occurred twice during ownership. First occurrence was after going over a speed-bump at approximately 1-5 mph. The second occurrence was when coming to stop to make a turn. In both occurrences, the air conditioner was set enabled and coldest, and fan speed was set to 2-3. During the first occurrence (March 15th, 2024 at 4:28 PM EST), the fan speed self-raised to 7; internal circulation was likely already enabled. The Front and Rear defrosters turned themselves on, and temperature self-raised to mid-warm to hot. Attempting to lower the temperature, fan-speed, and attempts to disable defrosters immediately fail. The visual indicator shows its being lowered or disabled, but immediately re-enables or raises. In the second occurrence was June 14, 2024 at approximately 6:25 PM EST. This time, the fan speed did not self-raise; instead, just the cabin heat raised and defrosters enabled. In both occurrences, the touch screen is clean and clear of liquids or debris. In both occurrences the issue ceased after approximately 30-60 seconds, and controls functioned without issue. No prior contact was made to the screen prior to these occurrences. No modifications have been made to the vehicle to warrant this failure. No check engine light or other illumination/warning appeared during the occurrences. Video of occurrences are available upon request by government or manufactur

For reference, there are only 4,780 miles on my vehicle. I was driving 20mph when my 2024 Ram Tradesman dash lit up "Shift to P to Start". Checked my gear and it said I was still in drive? I slowed down to park, and then it said "Press Break and Push Button to Start". Again, still driving (slowly luckily). I began to slow the vehicle to 8mph and the whole vehicle stalled and the dash read "Shifter Autocorrect Engaged" and it literally THREW my vehicle into park and engaged the E-Break. I do not feel safe driving this vehicle any longer. There are MULTIPLE instances with models as old as 2018 and as new as 2024 that this is happening. And not just at slow speeds. I have read multiple instances in people traveling on the interstate at 70+mph and they are crashing. My vehicle may be under warranty still, but my life is not, neither is my husband and children's lives. This vehicle is how we get places as a family and it puts all four of us at risk of injury or death. This is a HIGH risk glitch. I contacted the Dan Cummins dealership in Paris KY and they said they had NEVER heard of this problem? But it's ALL OVER the internet? And it hasn't been recalled? They said it would be 2 weeks before they could look at it and acted like it wasn't a major issue. I am furious. This is people's LIVES at risk. This isn't a camera malfunction, or a tailgate that doesnt lock. This is the engine shutting down then the E-Break engaging when driving and potentially flipping and spinning my vehicle

Tailgate misalignment and faulty security issue. Tailgate opened unreasonably ant least 3 times: while parked, while driving and caused damage.

My vehicle has died( engine turned off) while driving at slow speeds. After turning off, the emergency brake is deployed. This is the 2nd time in the past 30 days this has occurred.

While sitting at a stop right, the truck unexpectedly revved to full throttle. I stood on the brakes, shifted to neutral and turned it off.

The vehicles main 12inch information screen goes blank and will not turn on until about 45 minutes after the vehicle has been running when the information is black no safety features work and the dash reads no key detected in the vehicle while the key is inside

When driving the vehicle at speeds between 30 miles an hour and 45 mph the vehicle will jump out of gear into neutral. There are no warning lights that come on. Road conditions varied from dry to wet. I had to coast off the side of the road each time put the car into park and then into drive. This is a safety issue as there are vehicles behind me, and in front of me and I am only able to coast to a safe spot, the vehicle has been to two different Chrysler dealers and they are unable to replicate the issue. I am concerned for my safety as I often drive on highways, and I’m not sure if that will happen on highway. The last time that the vehicle did this it began to lose power and then went into neutral. The truck only has 3,900 miles on it. The first time it happened I had only owned the truck for 18 days. It subsequently occurred one month later, and a month after that.

2024 Ram 1500. Approximately four weeks off the dealer lot new. Approximately 1,300 miles. The vehicle had never been involved in any sort of accident, hitting of a pothole or curb. As I was traveling down a secondary road at approximately 30 miles per hour, the rear-left wheel separated from the vehicle without warning. This caused extensive damage to both the Ram and another vehicle that was later struck by the wheel. This occurred at approximately 11:00 PM. Upon inspection of the wheel, we noticed one of the lug studs was sheared off. The next day we returned to retrace the route I took that night to see if we could find any of the lug nuts. Approximately 500 from the point where I exited the parking lot, we located one lug nut with the stud sheared off still inside. Approximately three miles up the road from that location is where the wheel separation occurred. We were able to recover four lug nuts within 200 feet of that location. I had only had this vehicle for four weeks and had not, nor had I any reason to have loosened or taken off any of the wheel components. Manufacturing defect seems to be the only reasonable explanation. I have in my possession five lug nuts, one with the stud sheared off. The vehicle and wheel are currently at a Ram dealership awaiting inspection by the manufacturer and insurance company. Our safety was put at risk because the vehicle experienced a violent jerking and lurching and could have flipped or collided into another object. The dislocate

While in stop and go traffic my foot was easing off of brake to role forward. The vehicle began a rapid acceleration. I was able to for the brake pedal down but rear tires began spinning and rpm shot up. Applied left foot on brake pedal and with all my strength pressed brake. The vehicle moved forward almost impacting car in front. I was able to angle vehicle while braking without collision. The rear tires were spinning and smoking while occurring. Total event lasted a couple seconds but seemed like eternity. No damage but very concerned and wary of vehicle operation. Believe related to the etorque system! If I was in school zone may have resulted in catastrophic consequences and loss of life. Needs immediate attention! Vehicle has been recovered by ram dealership for testing.

Purchased Ram 1500 on [XXX] from Security Dodge in Amityville, NY. 50 miles into the drive home the steering wheel shook violently and the power steering went out. 20 minutes later it came back on. This happened three times on the trip. Next day it went out and did not come back on. Brought to Victory Dodge near my home and they replaced the steering rack. Took two weeks for them to get a unit in. Picked up my truck on Tuesday and it worked great to my office. Went our for lunch and the power steering failed. I traveled less than 20 miles. It is back at the dealer and they said its probably not the steering rack so they want to run diagnostics on the computers and check the wiring. They have no idea what the problem actually is. Extremely frustrating. I'm coming up on a month that I have been unable to use a brand new $85,000 truck. Does anyone at the corporate office ever get involved to help? Does anyone know how to help this local dealer? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car was purchased in Jan 16. In Jan 19 the car stopped, with complete no response when trying start. The dashboard was off and looks like no power at all. Try jumping the car and check the battery found that the battery was completely charged. The car was towed to a authorized dealership…and after 5 days no response from the dealer yet.

Bought vehicle brand new with roughly 30 miles. Put less than 20 more on it and the service ABS light/service stability control system/4wd system unavailable lights came on the vehicle. Used my scanner, cleared codes and light went off. After about 12 more miles, they all came back on.

While traveling 75mph on the interstate, the tonneau cover ripped free of the bed of the truck. The two clips closest the cab broke in half. The two clips near the tailgate bent the rails of the quarter panels upwards as they tore free. The tonneau cover blew up in the air about 20 feet, flying in front of the truck behind me. Luckily, they were paying attention and were able to make a controlled swerve out of the way. This is hazardous to others. Reading forums on the internet, this has happened to many other drivers of Ram 1500 trucks with this exact tonneau cover. I can't believe, with the massive number of reports of this happening, that this product is still available. The tonneau cover is not available for inspection as it was unsafe to retrieve it from the interstate. I do have the two halves of the clips that broke in half. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened with approximately 1,000 miles on the odometer. The tonneau cover came installed on the truck when purchased new.

I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.

Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.