No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Fuel System, Diesel › Storage › Tank Assembly17V618000
Filed Oct 4, 20173,163 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Risk. If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Remedy. Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Fuel System, Diesel15V122000
Filed Mar 2, 2015455 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
Risk. The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.
Remedy. Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR15-04.
Equipment › Other › Labels13V472000
Filed Sep 26, 201335 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain model year 2013 X3-45, 2012-2014 H3-45, 2008 H3-45 VIP, 2005 XL2, and 2006-2011 XL2-45 Entertainer buses equipped with super single tires. The cold inflation pressure shown on the certification plate is higher than the specification for the super single tires installed on the rear axle, which may lead to tire overinflation. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard Part 567, "Certification Regulation."
Risk. Tire overinflation may reduce traction, braking ability and handling, increasing the the risk of a crash.
Remedy. Prevost will notify owners, and dealers will replace the certification plate, free of charge. The recallbegan on November 22, 2013. Owners may contact Prevost at 1-418-883-2888. Prevost's recall number is SR13-61.
Equipment › Other › Labels13V150000
Filed Apr 19, 2013655 vehiclesPrevost Cars, Inc.
Defect. Prevost is recalling certain model year 2012-2013 X3-45 VIP, 2006-2013 H3-45 VIP, and 2006-2011 XLII-45 coach buses equipped with window part numbers: 790612, 790613, and 790614. These vehicles were manufactured between October 31, 2003, through April 10, 2013. On the vehicles involved, the decals explaining how to open the emergency windows does not contain a step required to open the window in case of an emergency. Specifically, the latch must be held down while the window is pushed outward to release the window; this is not stated on the decal.
Risk. In the event of a crash, the incorrect label may result in difficulty opening the emergency windows. This could increase the risk of personal injury.
Remedy. Prevost will notify owners, and dealers will replace the emergency window decals, free of charge. An interim notice was mailed to owners on August 1, 2013. Owners were notified that the replacement decals are available on August 30, 2013. Owners may contact Prevost at 1-418-883-2888 x 6558. Prevost's campaign recall number is SR13-26.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 4, 2017. Source: NHTSA Office of Defects Investigation.