CONSUMER STATED THE AIR BAG LIGHT STAYED ILLUMINATED WHILE DRIVING. THE DEALER HAS REPLACEED THE CLOCK SPRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB
1996 Plymouth Voyager complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
AIR BAG LIGHT ILLUMINATED ON CONSOLE WITH CAUSE UNKNOWN. OWNER TOOK THE VAN TO A DEALERSHIP WHICH INFORMED HIM THAT THE AIR BAG LOCK SPRING NEEDS TO BE REPLACED. OWNER WAS PERPLEXED BECAUS DEALERSHIP DIAGNOSED THE PROBLEM BEFORE THOROUGHLY INSPECTING. PLEASE DESCRIBE DETAILS.AK
WHILE DRIVING INSTRUMENT PANEL WILL START TO ACT UP, SPEEDOMETER WILL START TO JUMP UP AND DOWN IN SPEED, AND ANYTHING ELSE. THEN, VEHICLE WILL SHUT OFF WITHOUT ANY NOTICE. CONTACTED DEALER. *AK
THE PROBLEM IS THAT THE AIR BAG WARNING LIGHT STAYS ON, HORN CANNOT WORK, AND LOSE THE CRUISE CONTROL. THIS INDICATES THE MALFUNCTION IN AIR BAG SYSTEM, HORN CIRCUIT, AND THE SPEED CONTROL.*AK
WHILE THE CONSUMER WAS DRIVING AT 40 MPH THE ENGINE STALLED. *YH
HORN DOES NOT WORK, AND AIRBAG SENSOR LIGHT IS ON. CONSUMER FEELS AIRBAG MAY OR MAY NOT DEPOY. CAN'T WARN OTHER DRIVERS. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING FUEL TANK CRACKED, CAUSING FLUID TO LEAK OUT. DEALER NOTIFIED. *AK
FUEL TANK LEAK OCCURRED AT A PLATISC WELD POINT ON THE TOP OF THE TANK WHERE A LINE WENT IN. THIS TANK IS ESSENTIALLY A STATIC COMPONENT AND A LEAK AT A WELD JOINT I CONSIDER IS A MANUFACTURING DEFECT. I'VE TAKEN A FEW AUTOS BEYOND THIS AMOUNT OF MILEAGE AND YEARS WITHOUT ANY FUEL TANKS FAILURES OF THIS TYPE. THIS FAILURE APPEARED DURING VACATION WHEN PARKED ON A GRADE WITH THEFRONT OF THE VAN POINTED DOWNHILL. THIS CAUSED A RATHER LARGE POOL OF FUEL TO SIT ON THE GROUND, ENOUGH FOR THE LOCAL OFFICIALS TO SEND A FIRE TRUCK TO THE SCENE. WHEN I RETURNED TO OUR VAN IT WAS DETERMINED BY THE FIRE OFFICAL THAT IT NOT BE DRIVEN. THE VAN WAS TOWED TO A CHRYSLER DEALER SHIP AND THE NEXT DAY THE LEAK WAS FOUND. THEY COULD NOT SUPPLY A TANK BUT SINCE THE LEAK WAS ON TOP SAID IT WAS SAFE TO DRIVE AS LONG AS I FILLED THE TANK NO MORE THAN THREE QUARTERS FULL. I PROCEEDED HOME AND HAD THE LOCAL MONCKS CONER DEALERSHIP REPAIR THE VAN. I CALLED THE CHRYSLER CUSTOMER SERVICE 800 NUMBER TO SEE IF THIS WAS A COVERED RECALL OR ALERT BULLETIN. IT WAS NOT. THEY WOULD NOT EVEN CONSIDER PAYING FOR A PORTION OF THE REPAIRS. LIKE I SAID BEFORE A FAILURE OF THIS TYPE IS UNACCEPTABLE AND CAN BE VERY UNSAFE DO TO THE GREAT POSSIBLITY OF FIRE. PLEASE LOOK INTO THIS FOR ME. THANKS LEIF
HORN STOPPED WORKING. VEHICLE REPAIRED BY DEALER WHO ADVISED THE CONSUMER THAT THE CLOCK SPRING WAS DEFECTIVE. *AK CONSUMER WAS IN A PARKING LOT AND A VEHICLE STARTED TO BACK OUT OF A PARKING SPACE, CONSUMERS HORN WOULDN'T WORK. CONSUMER FEELS THAT THE HORN AND CRUISE CONTROL ARE/WERE DEFECTIVE AND THE MANUFACTURER SHOULD PAY THE COST OF REPAIR. (146.78) *SCC
INVESTIGATION CURRENTLY OPEN BY NHTSA EA01007. MY AIRBAG LIGHT WOULD COME ON AND SOMETIMES EXTINGUISH DURING DRIVING BUT COME BACK ON LATER. FINALLY THE AIRBAG LIGHT STAYED ON CONSTANTLY. OVER THE COURSE OF A MONTH, THE CRUISE CONTROL AND HORN QUIT WORKING AS WELL. I INADVERTANTLY STUMBLED ACROSS THIS OPEN NHTSA CASE WHILE LOOKING FOR A WIRING DIAGRAM TO BEGIN LOOKING INTO THE HORN PROBLEM FIRST. WHILE THE VAN IS 6 YEARS OLD I UNDERSTAND THAT DODGE/PLYMOUTH HAVE REPLACED OVER 400,000 CLOCK SPRING ASSEMBLIES. THE DEALERSHIP CHARGED ME $223.30 TO REPLACE THE PART INCLUDING LABOR. IT WOULD SEEM THAT A FAIR AMOUNT OF THESE ASSEMBLIES HAVE FAILED WHICH I WOULD EXPECT TO LAST FOR THE LIFETIME OF THE VEHICLE. I WOULD HAVE BEEN WILLING TO PAY FOR THE PART IF DODGE/PLYMOUTH WOULD INSTALL IT FOR FREE. NOT ONLY DID THEY CHARGE TO INSTALL IT, THEY WERE READY TO CHARGE ME AN ADDITIONAL $70.00 DIAGNOSTIC FEE IF THAT WASN'T THE PROBLEM. I'M VERY DISAPPOINTED THAT DODGE/PLYMOUTH IS VERY WELL AWARE OF THIS PROBLEM WHICH IS OBVIOUSLY SAFETY RELATED AS I HAVE DRIVEN AROUND FOR 2 - 3 MONTHS WITH AN AIRBAG LIGHT ON WHICH I'M SURE OTHERS ARE DOING AND THEN THEY MAKE A NICE PROFIT ON CHARGING ME TO FIX A DEFECT THEY ARE VERY WELL AWARE OF. IF I CAN ANSWER ANY OTHER QUESTIONS, PLEASE FEEL FREE TO CONTACT ME.
VEHICLE WAS TAKEN TO DEALER FOR SOME REPAIRS. WHILE THERE, CONSUMER WAS TOLD THAT THE STRUT TOWERS WERE RUSTED.ALSO, WAS TOLD NOT TO DRIVE VEHICLE. PLEASE DESCRIBE DETAILS. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE HORN QUIT WORKING, CRUISE CONTRON QUIT WORKING, AIR BAG LIGHT REMAINED LIT AFTER STARTING.
LUCKILY, I WAS ONLY GOING 5 MILES AN HOUR WHEN IT HAPPENED, BUT MY AXLE BROKE...NOT AT THE JOINT, WHICH I AM TOLD HAPPENS, BUT RIGHT IN THE MIDDLE OF 3QTR INCH STEEL. ONE AXLE BROKE COMPLETELY IN HALF, AND THE OTHER INDICATED SIGNS OF BEING READY TO BREAK.*AK
AIR BAG LIGHTS ILLUMINATES WHEN CAR STARTS.*AK
WHILE ON A WEEKEND TRIP, THE AIR BAG CLOCK SPRING BROKE. CONSUMER HAD BEEN HAVING PROBLEMS WITH THE AIR BAG LIGHT ILLUMINATING AND THE HORN WORKING EVERY ONCE IN A WHILE. *JG *NM
ENGINE LIGHT STAYS ON, AIRBAG LIGHT STAYS ON, HORN AND CRUISE CONTROL INOPERABLE. SUSPECT DEFECTIVE CLOCKSPRING EST COST TO REPAIR $250-400.
THIS CLOCK SRING MECHANISM IS IN THE STEERING WHEEL AND CONTROLS YOUR AIRBAGS, DIRECTIONAL SIGNALS, HORN AND CRUISE CONTROL. IT'S MY UNDERSTANDING THAT YOUR AIRBAGS DO NOT WORK WHEN THIS MECHANISM IS BROKEN . I HAD JUST REPLCED THIS PART 12 MONTHS EARLIER.
SEEMS TO BE A COMMON PROBLEM WITH CHRYSLER VANS. SOMETHING TO DO WITH A CLOCK SPRING, THAT IS IN THE STEERING WHEEL COLUMN. I HAVE FOUND OTHER EXAMPLES ON THE INTERNET AND THERE WAS MENTION OF A CLASS ACTION LAW SUITE. COSTS AROUND $190 TO $260 TO FIX. MY FATHER IN LAWS CHRYSLER VAN HAS SAME PROBLEM WITH AIR BAG LIGHT. NOT SURE ABOUT HORN.*AK
AIRBAG LIGHT WOULD COME ON AND OFF IN JULY. TOOK VEHICLE TO DEALER, AND THEY RESET AIRBAG SENSOR. ABOUT A WEEK LATER, CONSUMER REAR ENDED ANOTHER DRIVER, AND NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
DURING HOT WEATHER DASH AIR BAG INDICATOR LIGHT ILLUMINATED, HORN DID NOT FUNCTION & CRUISE CONTROL NO LONGER FUNCTIONED. CERTIFIED SERVICE CENTER HAS IDENTIFIED PROBLEM IS DUE TO CLOCK SPRING IN STEERING COLUMN (REF NHTSA ACTION #: EA01007). AIR BAG LIGHT CAME ON FIRST...CRUISE CONTROL STILL WORK INTERMITTENTLY. DID NOT BECOME AWARE OF HORN MALFUNCTION UNTIL NEEDED FOR COLLISION AVOIDANCE (NEAR MISS, NO DAMAGE). REFERENCE NHTSA RECALL # 98V046 FOR SAME ISSUE IN DIFFERENT MAKE VEHICLE BY SAME MANUFACTURER. REFERENCE CHRYSLER TSB # 08-010-01 MAY 01 THAT COVERS BROAD RANGE OF MAKES AND MODELS. THIS INVESTIGATION WAS OPENED IN FEB-2001. WHY WAS A RECALL ISSUED ON WRANGLER AND NOT MINIVAN WHEN BOTH USE SAME SYSTEM? *AK
HORN, AIR BAG AND CRUISE CONTROL ALL DOES NOT WORK. HORN IS REQUIRED TO PASS SAFETY INSPECTION. AIR BAG IS VERY IMPORTANT BECAUSE MY WIFE IS PREGNANT WITH OUR FIRST CHILD. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**763371
WITHOUT WARNING THE TRANMISSION FAILED WHILE DRIVING. *MJ
AIRBAG LIGHT CONTINUOUSLY ILLUMINATES. DEALER INDICATED THAT THE CLOCK SPRING WAS BAD. I UNDERSTAND THAT FROM OTHER COMPLAINTS THAT I MAY BE ABLE TO LOOK FORWARD TO BOTH MY HORN AND CRUISE CONTROL BECOMING INOPERABLE IN THE FUTURE. I CAN'T BELIEVE THAT A NON-MOVING PART SUCH AS THIS WOULD FAIL. IT SHOULD LAST THE LIFE OF THE VEHICLE.*AK
THE ENGINE IS LEAKING OIL FROM UNDERNEATH AND ON TOP OF THE VEHICLE. THE DEALERSHIP IS AWARE OF THE PROBLEM.*JB
RECALL 00 V 268 000//FUEL LEAKAGE: DEALER: DODGE OF BELLEVUE, BELLEVUE, WA; PHONE# 425/454-8411, IS UNINTERESTED IN HONORING THE RECALL. BEEN WAITING OVER TWO MONTH AND STILL NO WORD FOR A APPOINTMENT. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER STATE WHILE DRIVING, AND WITHOUT ANY INDICATION, THE AIR BAG INDICATOR STAYED ILLUMINATED, ALSO THE HORN AND CRUSE CONTROL WAS INOPERABLE. THE DEALER HAS BEEN CONTACTED AND DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED.*JB
AIR BAG LIGHT WILL COME AND STAY ON UNTIL CONSUMER TURNS VEHICLE OFF. CONTACTED DEALER. *AK
OIL LEAKAGES WHILE DRIVING, DEALER NOTIFIED,AND INFORMED CONSUMER OF A BLOWN HEAD GASKET. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
AIR BAG WARNING LITE ILLUMINATES. DEALER REPORTS THAT THE AIR BAG CLOCKSPRING NEEDS TO BE REPLACED AT A COST OF $350. CONTACTED CHRYSLER CUSTOMER SERVICE ON 5/20/02 AND CHRYSLER OFFERED TO PAY HALF OF THE COST OF THE REPAIR.*AK
THREE POWER DOOR LOCKS WERE REPLACED BECAUSE AUTOMATIC LOCK WOULD NOT ENGAGE PROPERLY. PROBLEM HAS BEEN REOCCURRING ON DRIVER'S DOOR. DEALER AND MANUFACTURER WERE NOTIFIED.*AK.
TRANSMISSION WILL SLIP OUT OF GEAR WHILE DRIVING.*AK
EA 01 007/AIR BAG CLOCKSPRING: CONSUMER STATES AIR BAG LIGHT REMAIN ON WHILE DRIVING AND THE HORN IS INOPERATIVE. DEALER WAS NOT NOTIFIED AT THIS TIME. NLM
STEERING WHEEL WOULD MOMENTARILY LOCK UP WHEN MAKING TURNS. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
AIRBAG LIGHT HAS COME ON, AND HORN AND CRUISE CONTROL STOPPED WORKING. *AK
AIR BAG LIGHT FLICKERED THEN STAYED ON, CRUISE INTERMITTENT, NO HORN. *AK
DRIVER AND PASSENGER FRONT AIR BAGS DEPLOYED WHILE DRIVING WITH NO IMPACT WITH ANY OBJECT.*AK
CONSUMER STATES WHILE DEPRESSING HORN. HORN WOULD NOT SOUND OFF. WHEN DEPRESSING SPEED CONTROL VEHICLE WOULD NOT SWITCH OVER. CONSUMER WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. NLM
I BELIEVE THERE IS A DEFECT IN THE DESIGN OF THE "GEN 3" SEATBELT SYSTEMS. THE RELEASE BUTTON PROTRUDES TOO FAR, AND CAN BE INADVERTENTLY BUMPED, CAUSING THE BELT TO UNHOOK. I DID NOT FIND THIS A PROBLEM UNTIL WE HAD A BABY AND BEGAN USING AN INFANT CARRIER. 3 DAYS IN A ROW, OUR BABY'S SEATBELT WAS MISTAKENLY UNHOOKED, FIRST WHEN I HOOKED MY BELT NEXT TO HERS AND DIDN'T REALIZE I'D BUMPED HERS, THEN TWICE A DOG SITTING NEXT TO THE INFANT SEAT STEPPED ON THE RELEASE BUTTON AND UNHOOKED THE SEATBELT. I BELIEVE THAT IF THE BELTS WERE DESIGNED TO PASS THE "BALL TEST" WHICH CHRYSLER REFUSES TO USE, THESE PROBLEMS WOULD NOT HAVE HAPPENED. CHRYSLER MAINTAINS THAT THE BELTS PASS ALL REQUIRED TESTS, AND THAT IS TRUE. MY CONCERN IS THAT MY BABY HAS TRAVELLED UNRESTRAINED (WITHOUT OUR KNOWLEDGE) BECAUSE OF A MANUFACTURING DETAIL THAT SHOULD BE CORRECTED BEFORE INJURY OCCURS THAT CAN BE LINKED TO THIS DEFECT. THERE IS CURRENTLY A LAWSUIT UNDER APPEAL IN WHICH A MAN WAS KILLED, BUT CHRYSLER MAINTAINS THAT THE BELT DID NOT FAIL; RATHER, THE MAN WAS NOT WEARING THE SEATBELT. HIS FAMILY ARGUES THAT EVIDENCE EXISTS TO THE CONTRARY. AT MINIMUM, I WANT CHRYSLER TO OFFER BELT DESIGNS THAT WOULD NOT UNHOOK SO EASILY - AS AN OPTION THAT CUSTOMERS COULD PURCHASE - NONE ARE AVAILABLE AT THIS TIME FOR MY VEHICLE, AND THERE ARE NO PLANS FOR PRODUCTION. BEST RESULT WOULD BE RECALL. NLM
A DISTINCTIVE GASOLINE ODOR OCCURS WHEN THE FUEL TANK IS FILLED TO IT'S MAXIMUM CAPACITY. TEH DEALER WAS AWARE AND INDICATED THE ENTIRE TANK NEEDED REPLACING. CONSUMER SUSPECTS THE PROBLEM WAS ONLY WITH THE O RING AND NOT THE WHOLE TANK. *JG
WATERPUMP REPLACED 7 TIMES. FOUR BY DEALER 3 BY MY MECHANIC. TENSIONER TWICE. DEALER HAS NOT SAID THAT THIS IS A COMMON PROBLEM.*AK
WHILE DRIVING, AIR BAG LIGHT ILLUMINATED ON DASHBOARD, HORN DOES NOT WORK. *AK POSSIBLE CLOCKSPRING FAILURE. *SLC
CONSUMER HAD NOTICED RUST AROUND FRONT SHOCK ABSORBER TOWERS, WHERE THESE PARTS ARE COMING APART, AND EVENTUALLY WILL DISATTACH FROM VEHICLE. DEALER AND MANUFACTURER HAD BEEN CONTACTED. *AK *YH
WHILE DRIVING, WOULD FEEL STRONG VIBRATION COMING FROM TRANSMISSION. ALSO, FEELS LIKE IT IS SHIFTING GEARS, THEN WILL ACT NORMAL. DEALER WAS CONTACTED. *AK CONSUMER ADDS THERE IS A SHUDDER AS IF TRANSMISSION IS DISENGAGING AND THEN RE-ENGAGES. *TT
WHILE DRIVING, COULD FEEL BRAKES HOLDING. DEALER HAD TO REPLACE BRAKE PADS, SHOES AND ROTORS DUE TO WEARING OUT. *AK BRAKES ON VEHICLE FAIL OFTEN. *MJ
A FIRE STARTED IN MIDDLE OF VEHICLE GOING ALL THE WAY TO THE BACK. CONTACTED DEALER ,AND THEY WERE NOT WILLING TO DO ANYTHING.*AK
A CRACK HAS DEVELOPED ON FRONT WINDSHIELD FOR UNKNOWN REASON. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING AND WITHOUT WARNING VEHICLE SHUT OFF. MECHANIC STATES TRANSMISSION HADS MALFUNCTIONED.*AK CONSUMER STATES TRANSMISSION FAILED AT BUSY INTERSECTION. *YH
CONSUMER STATING THAT CLOCK SPRING FAILED CAUSING, AIR BAG INDICATOR LIGHT TO FLICK ON AND OFF, CRUISE CONTROL INTERMITTENT FAILURE AND THEN TOTAL FAILURE AND HORN FAILED. *YD
EVERY TIME AFTER REFUELING THE VEHICLE IT WOULD INTERMITTENTLY HESITATE. ENGINE CHECK LIGHT WOULD START TO FLASH, AND THEN IT WOULD STALL OUT. VEHICLE BEEN TO DEALER ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Plymouth Voyager → · Every Voyager year → · How the figures are calculated →