Page 2 of 3 · complaints 51–100 of 110

2000 Plymouth Grand Voyager complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › Horn
Filed Mar 1, 200455,000 milesIL

WHILE DRIVING/PARKING CLOCK SPRING FAILED. THIS CAUSED THE HORN NOT TO WORK, AND THE AIR BAG LIGHT TO ILLUMINATE INTERMITTENTLY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Electrical System › Horn
Filed Jan 26, 2004LA

CLOCKSPRING MALFUNCTION-WHICH HAS LED TO FAILURE OF HORN, AIRBAG, AND CRUISE CONTROL. *LA

Power Train › Manual Transmission
Filed Dec 17, 200352,000 milesCA

THE CAR WAS DRIVING FINE ALL ALONG. THEN IN THE EVERNING WHEN I STARTED TO DRIVE, I NOTICED THE TRANSMISSION CAN'T SHIFT UP AND THE SPEEDOMETER IS GONE, AND THE TRANSMISSION WARNING LIGHT TURNS ON. DEALER CALLED BACK AND WANTED TO CHARGE $150 FOR DIAGNOSTIC SERVICE BECAUSE THEY CLAIMED TO HAVE 3 PROBLEMS. OBVIOUSLY THIS IS ALL RELATED SO TRYING TO RACK UP ON DIAGNOSTIC IS NOTICED. THEN THEY REPORTED THAT THE PROBLEM WAS A MALFUNCTION TRANSMISSION CONTROL MODULE WHICH ALSO SHORTED OUT THE INPUT AND OUTPUT SPEED SENSORS. THE TOTAL REPAIR BILL IS $600. AND THE CAR HAS ONLY 52K MILES. SPOKE TO CHRSYLER CUSTOMER ASSISTANCE. THEY DO NOT ADMIT IT IS A COMPONENT OR DESIGN DEFECT. AND THEY WILL NOT REIMBURST OR PAY FOR THE REPAIR.*AK

Power Train › Automatic Transmission
Filed Dec 15, 2003PA

CONSUMER STATED THAT VEHICLE CAN BE PUT IN ANY GEAR WITHOUT STEPPING ON THE BRAKES FIRST. TODDLER WAS ABLE TO PUT THE VEHICLE IN GEAR WHILE STANDING ON THE SEAT. CONSUMER CALLED CHRYSLER, AND WAS TOLD THAT THIS WAS A SPECIAL FEATURE OF THIS PARTICULAR VEHICLE HAS, AND IT WILL NOT BE CHANGED OR RECALLED. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Nov 8, 2003OH

MY WIFE WAS DRIVING OUR 2000 PLY.GRAND VOYAGER,SHE HEARD A LOUD NOISE,STEERING WAS EXTREMELY DIFFICULT FOR HER.SHE GOT IT PARKED.WHEN I ARRIVED I FOUND THE BELT TENSIONER HAD FALLEN OFF,THE MOUNTING BOLT HAD SHEARED OFF.UPON THAT HAPPENING IT BROKE THE PLASTIC POWER STEERING PULLEY.OBVIOUSLY THIS DESIGN AND PART ARE NOT UP TO STANDARD.THIS PART SHOULD BE MADE BETTER,3 YEARS FOR A TENSIONER IS NOT ENOUGH CONSIDERING EVERYTHING IS RUN OFF OF THIS BELT,LOSS OF POWER STEERING BEING A SAFETY CONCERN.*AK

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Sep 24, 2003TX

NHTSA RECALL 00-V-268-000: VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.*AK

Fuel System, Gasoline › Fuel Injection System › Fuel RailFire1 injured
Filed Sep 19, 200369,000 milesNC

VAN CAUGHT FIRE IN THE ENGINE, ON THE DRIVER'S SIDE, VERY LIKELY AS A RESULT OF O RING FAILURE AT FUEL RAILS-NOT PART OF RECALL ISSUED ON SEPTEMBER 9, 1999. *JB

Air Bags
Filed Sep 2, 200371,600 milesCA

WHILE DRIVING THE CRUISE CONTROL AND HORN STOPPED WORKING. THE FUSES WERE CHECKED BUT NONE OF THEM WERE BAD. AFTER THAT THE AIR BAG LIGHTS CAME ON. THE VEHICLE WAS TAKEN TO THE DEALER. *AK *PH *NLM

Electrical System › Wiring › Front UnderhoodFire1 injured
Filed Sep 1, 200369,000 milesNC

MY 2000 CHRYSLER GRAND VOYAGER'S ENGINE BURST INTO FLAMES AND ALMOST THE WHOLE FRONT END OF MY CAR, INCLUDING MY DASH BOARD AND PART OF MY FRONT SEATS WERE BURNED UP. THE WINDSHIELD AND THE WINDOWS ON THE PASSENGER AND DRIVER'S SIDE IN THE FRONT BLEW OUT. I SUFFERED FROM SMOKE INHALATION AND DID END UP GOING TO THE EMERGENCY ROOM. I ALSO HAVE PULLED SOMETHING IN MY BACK AND ARMS THAT HAS MADE MY ARMS FROM THE ELBOWS TO THE HANDS GO PAINFULLY NUMB AND PRICKLY. IN ADDITION, I SEEMED TO HAVE CAUSED A HEMORRAGE IN MY UTERUS. MY PERIOD IS NOT DUE FOR ABOUT A WEEK OR A BIT MORE. IT IS LABOR DAY WEEKEND AND I HAVEN'T BEEN ABLE TO SEE A REGULAR DOCTOR YET. I ACTUALLY HAVE CALLED THE DEALER WHERE I PURCHASED THE VEHICLE AND THEY SAY THERE AREN'T ANY RECALLS ON 2000 GRAND VOYAGER, THEY ALSO SAID THEY WOULDN'T SELL ANY VEHICLE THAT HADN'T HAD THE RECALL ISSUE TAKEN CARE OF BEFORE BEING PUT ON THE LOT--ALSO, WHEN I CHECKED ON THE DAIMLERCHRYSLER WEBSITE AND PUT THE REQUESTED SECTION OF VIN NUMBERS INTO THEIR LITTLE CHECKUP BOX--IT SAID--"NO INCOMPLETE RECALLS OR CUSTOMER SATISFACTION NOTIFICATIONS EXIST."--I HAVE CHECKED THE INTERNET IN SEVERAL PLACES BEFORE I FOUND THIS SITE AND FOUND THAT 2000 GRAND VOYAGERS WITH 3.3 L. ENGINES WERE PART OF THE RECALL!!!! THE FIRST THING I SAW WHEN I STOPPED THE CAR BECAUSE OF ALL THE SMOKE WAS SOMETHING DRIPPING IN FLAMES FROM THE FRONT OF THE BOTTOM OF THE ENGINE.*AK

Unknown or Other
Filed Jul 23, 2003TN

STRONG MUSTY,MOLDY ODOR FROM VENTS SMELLS LIKE A WET DOG. IT CLEARS AFTER TURNING ON AC. SPRAYED DISINFECTANT INTO VENTS, OK FOR ONE DAY.ODOR SAME AS BEFORE. NO MATTER WHAT IS DONE THE ODOR ALWAYS RETURNS.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jul 8, 200352,760 milesNY

WHILE DRIVING THE BOLT THAT HOLDS THE SERPENTINE BELT TENTIONING PULLEY SHEARS OFF CAUSING IT TO SPRING INTO THE ENGINE COMPARTMENT. THIS CAUSES LACK OF POWER STEERING, INCREASED PRESSURE NEEDED FOR BRAKING. THIS PART MAY BREAK FUEL LINES BRAKE LINES OR STRUTS, IT MAY ALSO LEAD TO MOTOR DAMAGE. MY MECHANIC SAID THAT THE BOLT SHEARS OFF PERIODICLY WITH NO WARNING EVEN THOUGH CHYRSLER COMPANY HAS NO TSB FOR THIS PART. *AK

Electrical System
Filed Jul 1, 2003CA

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE VEHICLE SHUT DOWN. *AK

Equipment › Appliance › Air Conditioner
Filed Jun 17, 200328,800 milesTX

OUR 2000 CHRYSLER GRAND VOYAGER'S A/C BROKE AT LESS THAN 29000 MILES. THE WARRANTY RAN OUT JUST 2 MONTHS. ITS EVAPORATOR HAD TO BE REPLACED. THE FULL COST TO REPAIR WAS $1200. THE DEALER WANTED US TO PAY $530 AT FIRST. AFTER SEVERAL PHONE CALLS, THE DEALER MADE US PAY $259. CHRYSLER DENIED THAT THEIR 2000 MINI-VAN EVAPORATORS ARE DEFECTIVE. WE THINK THEY ARE DEFECTIVE. AN AVERAGE EVAPORATOR SHOULD NOT FAIL AT 29000 MILES. WE SEARCHED THE WEB AND FOUND THAT OTHER CHRYSLER MODELS HAVE HAD EVAPORATOR PROBLEMS. WE ALSO FOUND THAT THERE IS A SECRET OR GOOD-WILL WARRANTY DEALING WITH A/C EVAPORATOR PROBLEMS. *JB

Engine and Engine Cooling › Engine
Filed May 15, 2003MI

WHILE DRIVING THE VEHICLE LEAKED OIL. *NLM

Power Train
Filed Mar 18, 200327,000 milesIN

THE VEHICLE'S ROLL PIN FAILED WHICH CAUSED THE VEHICLE TO JERK BACK AND FORTH LIKE IT HAS BEEN THROWN IN PARK. DEALER NOTIFIED. *NLM

Service Brakes, Hydraulic
Filed Mar 17, 2003OH

I'VE OWNED THIS VEHICLE SINCE NOVEMBER 2000 AND I'VE TAKEN IT TO THE DEALERSHIP ON SEVERAL DIFFERENT OCCASIONS FOR THE CONSTANT SQUEAKING IN THE BRAKES. I WAS TOLD EVERY TIME THAT THE BRAKES WERE FINE, BUT THE NOISE STILL CONTINUES. HAVE THERE BEEN ANY COMPLAINTS OR RECALLS ON THE BRAKE SYSTEM FOR THESE VEHICLES. SO FAR THERE HAVE BEEN NO ACCIDENTS OR FATALITIES. HOWEVER, I DO BELIEVE THAT THERE IS MORE TO THE NOISE IN THE BRAKES THAN JUST THE FACT THAT THE PADS HAVE METAL IN THEM, WHICH IS WHAT THE DEALERSHIP SAYS TO ME EVERY TIME I TAKE IT IN FOR SERVICE. MY OTHER CHIEF COMPLAINT IS THAT THE VAN HAD A CHRYSLER NAME PLATE ON IT, BUT IT WASN'T A CARAVAN IT TURNED OUT TO BE A PLYMOUTH VOYAGER. IS THAT LEGAL? HAD I KNOWN THAT IT WAS A PLYMOUTH I NEVER WOULD HAVE PURCHASED IT. *NLM

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Mar 15, 200347,000 milesNY

FROM DAY ONE OF GETTING THIS VAN I HAVE HAD PROBLEMS WITH REPAIRS THE LAST STRAW HAPPENED ON 03/11/03 . MY TRANSMISSION HOSES CRACKED AND LOST ALL THE TRANSMISSION FLUID ON A 2000 CHRYSLER GRAND VOYAGER SE. I NOTICED A PROBLEM LAST YEAR BUT REPAIR SHOP SAID THEY DIDN'T SEE THE PROBLEM. NOW I HAVE TO PAY $$$$ TO HAVE IT FIXED AND OTHER REPAIRS AT THAT FACILITY WERE MISSED TO. *NLM

Power Train › Automatic TransmissionCrash
Filed Feb 25, 200354,000 milesGA

MY DAUGHTERS (AGES 5 AND 2) WERE SITTING IN THE FRONT SEAT OF MY VAN AND HIT THE GEAR SHIFT AND KNOCKED IT INTO GEAR AND THE VAN ROLLED INTO MY BROTHER-IN LAWS TRUCK ALMOST PINNING ME BETWEEN THE TWO VEHICLES.*JB

Power Train › Automatic Transmission
Filed Jan 20, 200372,000 milesCT

WHILE DRIVING OUR 2003 PLYMOUTH GRAND VOYAGER (WITH 72000 MILES) WE HEARD A LOUD BANG FROM UNDER THE FRONT OF THE CAR. TRANSMISSION FLUID WAS FOUND UNDER THE CAR. WE HAD THE CAR TOWED TO THE DEALERSHIP AND LEARNED THE TRANSMISSION PIN HAD BROKEN. WE WERE INFORMED THIS IS A COMMON PROBLEM, MORE THAN 30 REMANUFACTURED TRANSMISSIONS ARE ON BACK ORDER. THE COST OF THE REPARIS IS SIGNIFICANT AND WE CANNOT BE GUARANTEED WHEN THE PARTS WIL BECOME AVAILABLE. I CALLED CHRYSLER/PLYMOUTH TO DETERMINE IF THERE WAS A RECALL AND THERE IS NOT. IN THEIR OPINION, IT IS NOT A SIGNIFICANT ISSUE. HOW DO WE, AS CONSUMERS, MAKE THIS ISSUE KNOWN TO ENSURE A RECALL NOTICE IS ISSUED AND THE PROPER REPAIRS ARE MADE? GOD FORBID THIS PROBLEM OCCURRED ON A BUSY HIGHWAY!

Power Train › Automatic Transmission
Filed Jan 16, 200350,000 milesRI

WHILE DRIVING ON HIGHWAY CAR SUDDENLY DECELERATED AND WOULD NOT TRAVEL OVER 40MPH. DEALER DIAGNOSED THAT THE TRANSMISSION HAD FAILED. CONSUMER CONCERNED BECAUSE VEHICLE'S MILEAGE IS VERY LOW. PH

Vehicle Speed Control
Filed Jan 6, 2003CA

CONSUMER NOTICE WHILE TRAVELING VEHICLE WOULD NOT TRAVEL OVER 15 MPH. DEALER WAS CONTACTED. TECHNICIAN NOTICE SPEED SENSOR NEED TO BE REPLACE. VEHICLE IS NOW ON THIRD SPEED SENSOR. PLEASE PROVIDE FURTHER INFORMATION. PH

Structure › Frame and Members › Underbody Shields
Filed Jan 3, 2003NY

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE VEHICLE WHICH IS LEAKING WATER NOT KNOWING WHERE IT IS COMING FROM. DEALER HAS INSPECTED AND CHANGED THE DOOR RUBBER SEAL. AND THE PROBLEM IS RECURRING. PLEASE PROVIDE FURTHER INFORMATION. TS *TR

Engine and Engine Cooling › Engine
Filed Oct 24, 200271,522 milesOH

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT ANY WARNING THE ENGINE WILL START RACING AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER HAS BEEN NOTIFIED. TS WHILE IN MOTION THE VEHICLE EMITTED A LOUD WHINING NOISE FOLLOWED BY EVIDENT T JERKING AND LURCHING. THE TRANSMISSION INTERMITTENTLY LOCKS IN GEAR AND WILL NOT SHIFT. *JG

Service Brakes, Hydraulic
Filed Oct 17, 2002CT

CONSUMER STATES THAT WHILE DRIVING BRAKES GRIND AND WHEN BRAKING PEDAL GOES TO THE FLOOR. CONSUMER STATES BRAKES PADS HAVE BEEN CHANGED EVERY THREE MONTHS. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 17, 2002GA

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE FUEL TANK HAD CRACK CAUSING FLUID TO LEAK OUT. DEALER NOTIFIED. TS

Child Seat
Filed Sep 17, 2002PA

CONSUMERS FOUR YEAR OLD DAUGHTER IS ABLE TO PULL THE SHOULDER HARNESS CLIPS FOR THE INTEGRATED CHILD SEAT APART WITHOUT RELEASING IT. BOTH OF THESE CLIPS CAN EASILY BE PULLED APART ON EITHER INTERGRATED SEATS. ONCE CONSUMER DISCOVERED THIS, CHRYSLER WAS NOTIFIED AND TWO NEW CLIPS WERE ORDERED. THE CLIPS WERE INSTALLED BUT THEY TOO EXPERIENCE THE SAME DEFECT. *JG

Child Seat
Filed Sep 5, 2002PA

CONSUMER STATES THIER FOUR YEAR OLD CHILD IS ABLE TO PULL THE RETAINER CLIP AND LOSEN THE HARNESS STRAPS AND GET OUT OF THE SEAT. DEALER NOTIFIED AND REPLACE DTHE CLIP AND THE PROBLEM IS STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB

Power Train › Automatic Transmission
Filed Jul 10, 2002FL

WHILE MAKING A "U" TURN THERE WAS A LOUD CRUNCHING NOISE AND THE VAN WOULD NOT MOVE BUT THE ENGINE WAS RUNNING. AFTER CONTACTING THE DEALER & HAVING THE VEHICLE TOWED TO THE DEALER I WAS TOLD THAT THE AXLE SEPARATED FROM THE DIFFERENTIAL AND HAD CAUSED EXTENSIVE DAMAGE TO THE TRANSMISSION AND IT WOULD COST $1400 TO REPAIR BECAUSE THE WARRANTY WAS UP AT 36OOO MI.THE NEXT DAY THEY TOLD ME THAT CHRYSLER WOULD PAY FOR EVERYTHING BUT $250.00. I TOLD THEM THAT THIS WAS NOT RIGHT THAT THIS SHOULD HAPPEN TO A VAN WITH ONLY 39600 MILES ON IT AND THAT THIS HAD TO BE A DEFECT. THEY TOLD ME THAT WAS NOT THE CASE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 2, 2002SC

CONSUMER IS ABLE TO SHIFT GEARS WITHOUT APPLYING BRAKE, 3 YEAR OLD CHILD SHIFTED GEARS. NO INJURIES.*AK

Engine and Engine Cooling › Engine
Filed May 14, 2002IL

TWO SERPENTINE BELTS HAVE BROKEN WITHIN A MONTH. DEALER NOTIFIED. *AK WHEN THE SERPENTINE BELT FAILED FOR THE THIRD TIME, THE DEALER REPLACED THE ENTIRE TENSIONER ASSEMBLY AND NO PROBLEM HAS OCCURRED SINCE THEN. *YH

Steering › Steering Wheel/Handle Bar
Filed Feb 22, 2002NH

A SNAPPING SOUND CAN BE HEARD AND FELT INTERMITTENTLY EMINATING FROM THE STEERING COLUMN UNDER VARIOUS CONDITIONS INCLUDING: STARTING FROM A STOP, BRAKING, TURNING, SLIGHT BUMPS IN THE ROAD, WHEN THE TRANSMISSION SHIFTS GEAR. THE STEERING COLUMN IN THIS VEHICLE IS THE SUBJECT OF A DAIMLERCHRYSLER TECHNICAL SERVICE BULLETIN. AUTOFAIR CHRYSLER PLYMOUTH REPAIRED THE STEERING COLUMN TWICE. AFTER THE SECOND REPAIR THE NOISE DISAPPEARED FOR TWO MONTHS, THEN RETURNED AND HAS GROWN PROGRESSIVELY WORSE. AUTOFAIR CHRYSLER PLYMOUTH IS NO LONGER IN BUSINESS. CARLSON CHRYSLER PLYMOUTH OF CONCORD, NH AND DAIMLERCHRYSLER CORPORATION ARE NOW REFUSING TO REPAIR THE VEHICLE. THE VEHICLE HAS A 3 YEAR/36,000 MILE AND AN EXTENDED 7 YEAR/75,000 MILE MAXIMUM CARE WARRANTY. THE SECOND PROBLEM, A DEFECTIVE CONSTANT VELOCITY JOINT, WAS THE SUBJECT OF AN ARTICLE IN A LOCAL NEWSPAPER ON MARCH 25, 2001. A COPY OF THIS ARTICLE CAN BE PROVIDED IF DESIRED. I DON'T BELIEVE THIS PROBLEM HAS BEEN PUBLICIZED NATIONALLY. THE DEFECTIVE CONSTANT VELOCITY JOINTS CAN BE FOUND IN AT LEAST 1991 THROUGH 2000 CHRYSLER/DODGE/PLYMOUTH MINIVANS (AND PERHAPS OTHER MODELS). THE CONDITION IS OFTEN MISDIAGNOSED AS A BAD RIM OR TIRE. THE ARTICLE REFERRED TO IN THE CONCORD MONITOR PROVIDES A TERSE, ARTICULATE DESCRIPTION OF THE PROBLEM. AS THE CONSTANT VELOCITY JOINT DETERIORATES THE PROBLEM MANIFESTS ITSELF AS A HIGH SPEED VIBRATION AND EVENTUALLY A BIZARRE WOBBLE WHEREIN THE VEHICLE ROCKS VIOLENTLY FROM SIDE TO SIDE. THE PROBL

Power Train › Automatic Transmission
Filed Feb 14, 2002WI

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Electrical SystemFire
Filed Jan 17, 2002SC

CONSUMER STATES VEHICLE CAUGHT ON FIRE WHILE IT WAS PARKED, INSURANCE SAID THE CAUSE OF LOSS IS UNKNOWN BUT THE ONLY THING THEY KNOW IS THAT IT WAS AN ELECTRICAL FIRE (CLAIM # 40-2413-995). *YD

SeatsCrash
Filed Jan 14, 2002FL

CONSUMER WAS SITTING IN LINE TO PAY HER TOW FEE. AFTERWARDS SHE STOPPED IN LINE TO LET ANOTHER VEHICLE GET IN FRONT OF HER. AND WITHOUT PRIOR WARNING, A TRACTOR TRAILER HIT CONSUMER'S VEHICLE. UPON IMPACT, DRIVER'S SIDE SEAT BROKE AND TWISTED AND THEW HER BETWEEN PASSENGER'S SEAT. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jan 4, 2002AL

SERPENTINE BELT BROKE, AND WITHOUT PRIOR WARNING VEHICLE SHUT OFF. THERE WERE NO LIGHTS OR POWER . VEHICLE HAD TO BE TOWED. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 5, 2001AR

WHEN DRIVING MY VAN THE DASH CHECK ENGINE LIGHT COMES ON, THE BRAKE WARNING LIGHT COMES ON, AND THE ABS LIGHT COMES ON. WHEN STOPPING AT A RED LIGHT THE RPM, ODOMETER, AND FUEL GAUGES DROP OFF AS IF YOU HAVE SHUT THE CAR OFF. THESE GAUGES WILL NOT COME BACK ON UNTIL AFTER YOU HAVE TAKEN OFF AND REACHED SPEEDS OF 10 TO 25 MPH. INTERMIDENTALLY THE GAUGES INCLUDING THE SPEEDOMETER WILL QUIT AT VARIOUS SPEEDS AND WILL NOT COME BACK ON UNTIL BASICALLY IT GETS READY TO YOU NEVER KNOW 1 MINUTE OR 5 MINUTES. I AM CONCERNED ABOUT DRIVING THIS VEHICLE BECAUSE I DON'T KNOW WHEN THESE LIGHTS ARE COMING ON BECAUSE OF THIS PROBLEM OR IF THEY ARE ON BECAUSE THEY HAVE A VALID REASON TO BE ON. I HAVE TAKEN THE VEHICLE TO THE FRANK FLETCHER DODGE FOR REPAIR AND THEY CHANGED A COMPUTER THE 2ND TIME AND TOLD ME THEY CAN'T DUPLICATE THE PROBLEM FOR MOST OF THE ISUES. I TAKE THEM FOR A DRIVE AND THE PROBLEM IS STILL THERE. I HAVE NOT BEEN ABLE TO GET CHRYSLER TO SHOW ANY REAL CONCERN OTHER THAN TELL ME I SHOULD BE PATIENT WITH ELECTRICAL PROBLEMS. MY PATIENCE HAS EXPIRED AND I AM WORRIED ABOUT DRIVING AN UNSAFE CAR. IF YOU COULD PLEASE HELP ME I WOULD APPRECIATE IT.*AK

Power Train › Automatic TransmissionCrash
Filed Aug 3, 2001MN

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 11, 2001VA

VEHICLE CAN BE PUT INTO GEAR WITHOUT DEPRESSING BRAKE PEDAL. DEALER HAS BEEN CONTATCED FOR PROBLEM, AND STATED THAT IT WAS NORMAL UNTIL THEY VIEWED THE MANUAL. PLEASE PROVIDE FURTHER DETAILS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 17, 2001MD

TRANSMISSION GEARS CAN BE SHIFTED WHITOUT DEPRESSING BRAKE PEDAL. PLEASE PROVIDE FURTHER INFORMATION.*AK

Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed May 8, 2001WI

CAR WAS PARKED FOR 6 HOURS AND AN ELECTRICAL FIRE STARTED. FIRE WAS CAUSED BY A FUSE RELATED TO STOP LAMPS/ AIRBAGS AND MEMORY FUSE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 4, 2001MD

CONSUMER IS ABLE TO SHIFT GEARS WITHOUT APPLYING BRAKES WHEN VEHICLE IS SITTING AT IDLE. *AK *JB

Suspension › Front › Control ArmCrash
Filed May 2, 2001IL

VEHICLE WAS TRAVELING AT APPROXIMATELY 5 MPH WHEN LOSS OF STEERING OCCURRED. CONSUMER CRASHED INTO ANOTHER VEHICLE. UPON EXAMINATION, FRONT LOWER CONTROL ARM HAD CRACKED. A PRIVATE MECHANIC HAS EXAMINED VEHICLE, AND HAS YET TO DETERMINE A CAUSE FOR DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

Air Bags › FrontalCrash1 injured
Filed May 2, 2001MD

I WAS INVOLVED IN AN ACCIDENT ON THE DATE GIVEN. THE OTHER PARTY INVOLVED PULLED OUT IN FRONT OF ME. I HIT HER AT ABOUT 45 MPH. THE MAIN IMPACT WAS AROUND THE LOCATION OF MY LEFT HEADLIGHT, DRIVER'S SIDE AND FRONT. MY AIRBAG DID NOT DEPLOY, MY SEATBELT DID NOT LOCK AND RESTRAIN ME AND MY BACK SEAT COLLAPSED UPON IMPACT. CHRYSLER HAS SENT AN ENGINEER TO LOOK AT THE VAN AND I STILL HAVE NOT HEARD BACK FROM THEM. THE ESTIMATE IS STILL NOT COMPLETE BY STAN'S AUTO BODY AND THE TOTAL IS ALREADY CLOSE TO $5000. I HAD TO SEEK MEDICAL TREATMENT DUE TO THE SAFETY FEATURES NOT PERFORMING. I WAS DIAGNOSED AS HAVING A CONCUSSION, A CONTUSION AND A MINOR NECK INJURY.AS OF TODAY I HAVE HAD A SEVERVE HEADACHE AND SOME MEMORY LOSS SINCE THE ACCIDENT.*AK

Power Train › Driveline › Differential Unit
Filed Apr 30, 2001MA

JUST A MINUTE OR SO AFTER ENTERING THE MASS TURNPIKE, WE HEARD A VERY LOUD BANG, FOLLOWED A FEW SECONDS LATER BY A SIMILAR BANG. WE KNEW THERE WERE NO POTHOLES ON THE MASS TURNPIKE, SO AFTER I IMMEDIATELY PULLED OFF TO THE SIDE OF THE TURNPIKE, I INSPECTED ALL FOUR TIRES, WHICH WERE FINE. I THEN NOTED THAT TRANSMISSION FLUID WAS POURING ONTO THE SURFACE OF THE ROAD. THE VEHICLE HAD TO BE TOWED FROM THE HIGHWAY TO THE GARAGE. TODAY I LEARNED THAT A PIN IN THE DIFFERENTIAL/ TRANSMISSION UNIT HAD COME LOOSE, AND THAT A LARGER PIN THEREFORE FELL INTO THE DIFFERENTIAL / TRANSMISSION UNIT, WHERE IT WAS SHEARED IN TWO AND TORE THE ALUMINUM CASING AROUND THE DIFFERENTIAL / TRANSMISSION UNIT TO SHREDS. MY MECHANIC SAID THAT HE HAS SEEN AT LEAST TEN VEHICLES WITH SIMILAR PROBLEMS, AND THE DEALERSHIP PEOPLE INDICATED THAT THIS IS A WELL-KNOWN PROBLEM WITH DODGE CARAVANS. IF SO, WHY HASN'T DAIMLERCHRYSLER HAD TO RECALL THESE VEHICLES??? I FEEL FORTUNATE ONLY IN THAT IT WAS ME RATHER THAN ONE OF MY TEENAGERS WHO WAS DRIVING WHEN THIS OCCURRED.*AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Apr 17, 2001OH

ON 1-13-01 ROUEN CHRYSLER TIGHTENED TRANS. COOLER LINE CLAMPS(2250MI.) ON 1-27-01 ROUEN CHRYSLER R/R TRANS. PAN + GASKET (2589MI) ON 2-26-01 ROUEN REPLACED A TRANS. COOILING LINE CLAMP(3269MI) ON 2-28-01 ROUEN CHRYSLER R/R TRANS. PAN AND USED SILICONE SEALANT (3335MI.) ON 3-19-01 I SPOKE TO CHARLES OWENS A CHRYSLER DISTRICT REP. WHO INSTRUCTED ME TO TAKE MY VAV TO CHARLIES DODGE IN MAUMEE, OH. FOR FURTHER SERVICE. (TRANSMISSION STILL IS LEAKING FLUID ON FLOOR OR DRIVEWAY). ON 3-22-01 CHARLIES DODGE REPLACED A SOLENOID PACK AND TIGHTENED TRANS. COOLER LINES(3950MI) TRANSMISSION IS STILL LEAKING FLUID. ON 4-12-01 CHARLIES DODGE REPLACED THE ENTIRE TRANSAXLE ASSEMBLY WITH A "CHRYSLER RECONDITIONED" TRANSAXLE ASSEMBLY. ON 4-14-01 I ATTEMPTED TO DRIVE THE VAN TO FLINT MICHIGAN TO BRING A RELATIVE HOME FOR EASTER. AFTER DRIVING 60 MILES ON THE EXPRESSWAY WITH THE CRUISE CONTROL ENGAGED AT 70 MPH THE VAN SUDDENLY SHIFTED FROM OVERDRIVE TO A MUCH LOWER GEAR NEARLY EJECTING MY WIFE AND I FROM THE VAN. ALSO WE WERE NEARLY STRUCK IN THE REAR BY ANOTHER VEHICLE. I DISENGAGED THE CRUISE AND IT MADE NO DIFFERENCE THE VAN DID THE SAME THING SEVERAL MORE TIMES. WE EXITED THE FREEWAY AND DROVE HOME AT 35-40MPH ON TWO LANE ROADS. WHEN THE VAN WAS RETURNED TO THE DEALER ON 4-16-01 THEY FOUND THE PROBLEM TO BE A DEFECTIVE VEHICLE SPEED SENSOR THAT WAS INSTALLED WITH THE "RECONDITIONED "CHRYSLER TRANSAXLE. WHY WOULD A DEALER PUT A "USED TRANSAXLE" IN A "NEW" VEHICLE AND TAKE A CHANCE OF HAVING SU

Power Train › Automatic Transmission
Filed Mar 26, 2001WI

TRANSMISSION GEAR SWITCHES FROM DRIVE TO NEUTRAL WHILE DRIVING. THIS HAPPENS WHEN FIRST STARTING AND WHEN DRIVING ABOUT 15-20 MPH. ON JANUARY 19, 2001 DEALER REPLACED TRANSMISSION RANGE SENSOR. BUT THIS DID NOT REMEDY PROBLEM.*AK

Seats › Front Assembly › ReclinerCrash2 injured
Filed Mar 13, 2001CO

WHILE SLOWING WITH TRAFFIC ANOTHER VEHICLE CAME FROM LEFT HAND LANE AT ABOUT 45 MPH AND HIT CONSUMER'S VEHICLE ON THE REAR. THEN, CONSUMER HIT CAR IN FRONT OF HIM. UPON IMPACT, DRIVER'S SEAT BROKE AND FELL BACKWARDS. *AK THE PASSENGER SEAT BROKE TOO. THE AIR BAGS FAILED TO DEPLOY. *YH

Power Train › Automatic Transmission
Filed Jan 12, 2001NY

WHEN PUTTING VEHICLE INTO GEAR CAR HESISTATES. THEN, IT LURCHES FORWARD, AND WILL GO INTO GEAR.*AK

Electrical System › Wiring › Interior/Under DashFire
Filed Jan 11, 2001CA

AFTER PARKING VEHICLE AND RETURNING IN MORNING THERE WAS EVIDENCE THAT VAN CAUGHT ON FIRE AND BURNED DASHBOARD. COMPLETE DASHBOARD WAS MELTED, INCLUDING VENTS.*AK

Steering › Steering Wheel/Handle Bar
Filed Jan 5, 2001NC

DRIVING 20MPH FROM A STOP SIGN WHEN STEERING WHEEL LOCKED UP. HAD VEHICLE TOWED TO DEALERSHIP. MECHANIC INDICATED POWER STEERING UNIT & SYSTEM WAS REPLACED DUE TO BEING DEFECTIVE. SINCE SYSTEM WAS REPLACED STEERING LOCKED UP WHILE GOING 45MPH. VEHICLE AGAIN TOWED TO DEALERSHIP WHERE MECHANIC TRIED TO REPAIR IT AGAIN. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Plymouth Grand Voyager → · Every Grand Voyager year → · How the figures are calculated →