Owners filed 678 complaints about this vehicle with federal regulators, most often about the visibility. It has been recalled 4 times.
When it fails
07213472,134 milesMedian miles at failure
567 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility
122
1
0
0
Seats
92
0
0
4
Power Train
72
1
0
0
Electrical System › Alternator/Generator/Regulator
47
0
1
2
Power Train › Automatic Transmission
45
0
0
0
Electrical System
43
1
1
1
Latches/Locks/Linkages
36
0
0
0
Engine
29
1
0
2
Engine and Engine Cooling
19
0
2
0
Unknown or Other
18
0
0
0
4 safety recalls
Part 573 reports
Engine and Engine Cooling09V169000
Filed May 19, 2009362,891 vehiclesNissan North America, Inc.
Defect. NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Risk. ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Seat Belts › Rear/Other06V048000
Filed Feb 13, 2006203,000 vehiclesNissan North America, Inc.
Defect. ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Risk. IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy. DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Fuel System, Gasoline › Storage › Tank Assembly06V003000
Filed Jan 10, 2006205,000 vehiclesNissan North America, Inc.
Defect. ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Risk. A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy. DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Electrical System › Alternator/Generator/Regulator05V319000
Filed Jul 14, 2005125,466 vehiclesNissan North America, Inc.
Defect. ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Risk. IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
What owners reported
Newest filings
Service Brakes
Filed Jul 18, 2025CA
Braking locked looses power then accelerates smell like gas is leaking
Seats
Filed Oct 24, 2024NC
Driver seat front left side has a rocking motion to it. I’ve read a lot of others have found this issue was supposed to be fixed from 2003-2004 and the parts have been updated to address the issue. I am worried my seat movement will create an unsafe driving condition.
Suspension
Filed Aug 10, 2024NJ
Rear subframe where it connects to shock mounts is completely rusted through at both sides of the car. Causes the tops of the wheels to bow in and is undrivable
Engine
Filed Jan 3, 202465,000 milesIL
The contact owns a 2004 Nissan Murano. The contact stated while driving at various speeds, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the vehicle restarted on the first attempt occasionally; however, several attempts were needed to start the vehicle on other occasions. The contact stated that the failure also occurred while at a complete stop. The vehicle was taken to an independent mechanic, where it was diagnosed that the accelerator pedal sensor had failed and needed to be replaced. An unknown dealer was contacted and informed the contact that the accelerator pedal had been discontinued. The contact stated that the independent mechanic replaced the accelerator pedal with a part purchased from a junkyard; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
Unknown or Other
Filed May 11, 2023NJ
I’ve changed the timing belt, brakes, batteries, fuel injectors and all and still after thirty minutes of me driving Nissan Murano 2004 I have to continuously push on the gas to get the car to move . My car always has a smell of burning rubber after a long period of time driving it . I then pull over for 20/25 minutes to let the car reset or cool down I guess and then when I turn it on it drives ok until the next 25/30 minutes go by. I’ve gotten two alternators brand new and I’m still having the same issues . When I slow down to come to a full stop it feels like my car is jerking on a chain slowly. When I put the car in neutral to come to a stop it doesn’t make the car tremble . I hope and pray I can get some answers or help to guide me in the right direction . I’ve spent over $2000 in labor to this car to still have the same problem.
Structure › Body
Filed Dec 3, 2022MN
The rear k frame rusted out ,all of a sudden the vehicle started swaying out of control on gravel or wet roads, no rust on the vehicle except the rear k frame, I parked the vehicle because it's unsafe to drive , I understand that this is a problem that effects more than just mine and I hope it's recalled or something is done about it, thank you for looking into it
Structure › Body
Filed Jun 20, 2022WI
Rear subframe broke Confirmed by a mechanic
Engine
Filed Dec 22, 2021CA
Alternator went out this is the third one. I looked up the recalls on my car and there happened to be one on the alternator and I’ve reached out to Nissan dealership of Bakersfield and havnt received a response
Electrical System
Filed Nov 13, 2021AL
My alternator has failed and I see where there was a recall on 2004 nissan murano for alternator/generator but its not showing a recall when I put my Vin in but it's doing exactly what it describes.
Electrical System › Alternator/Generator/RegulatorFire
Filed May 19, 2021132,000 milesWA
THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 60 MPH, WITHOUT WARNING THE ABS AND BATTERIES WARNING LIGHT ILLUMINATED. THE CONTACT LOST POWER THE VEHICLE FAILED TO ACCELERATE FORWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE WIRES TO THE ALTERNATOR HAD MELTED AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER WAS CONTACTED HOWEVER, THERE WAS NO RESPONSE FROM THE TECHNICIAN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000
Electrical System
Filed May 6, 202184,000 milesMD
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ANTWERPEN NISSAN SECURITY (1701 WOODLAWN DR - #4006, BALTIMORE, MD 21207, (410) 298-4400) WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Electrical System
Filed Apr 19, 2021177,000 milesCA
MY VEHICLE HAS BEEN NAMED IN 4 RECALLS BUT MY VIN NUMBER ISN'T INCLUDED IN ANY OF THEM WHEN I TAKE IT INTO THE NISSAN DEALERSHIP EVEN THOUGH EVERY RECALL THAT HAS BEEN REPORTED IS WHAT HAS BEEN EITHER A RECURRING ISSUE WITH MY VEHICLE OR SOMETHING THAT HAS BEEN STARTING TO SHOW SOME SYMPTOMS.
Structure › Body
Filed Nov 30, 2020113,000 milesNY
THE REAR CHASSIS SEVERELY RUSTED THROUGH CAUSING THE REAR LOWER CONTROL ARM TO BREAK OFF CAUSING THE WHEEL TO SEVERELY SIT AT AN OFF-ANGLE. RENDERING THE CAR INOPERABLE AND CANNOT BE DRIVEN FOR FEAR OF TIRES FLYING OFF. PURCHASED AT $6000 W/84,000 MILE CAR NOW HAS ONLY 113,000 MILES.THE CAR BODY AND THE INTERIOR IS IN EXCELLENT CONDITION. SON RARELY USED THE CAR WHILE AT COLLEGE AS HE LIVED ON CAMPUS. NOW HE HAS NO CAR AS THE CAR IS DANGEROUS AND INOPERABLE. SEEN A LARGE NUMBER OF RUSTED COMPLAINTS ONLINE REGARDING NISSAN AND IT NEEDS TO BE RECALLED AND FIXED. HE HAD THE CAR ONLY 3 YRS.
Fuel/Propulsion System
Filed Oct 26, 2020153,000 milesMN
THE VEHICLE STOPS ACCELERATING FOR NO REASON ALL THE CARS DASH LIGHTS LIGHT UP THE SPEEDOMETER AND OTHER GAUGES GO DOWN TO ZERO AND THE VEHICLE WILL GO FORWARD AT IDLE SPEED WHILE IN DRIVE THE POWER STEERING GETS EXTREMELY STIFF AND THIS HAPPENS ON THE FREEWAY! I HAD MY GREAT NIECES IN THE CAR WE WERE GOING 73 WHEN THE VEHICLE DECIDED TO BASICALLY ACT LIKE IT STALLED BUT WAS STILL RUNNING WE ALMOST GOT HIT BY A SEMI WE WERE SITTING DUCKS ON A FREEWAY DURING RUSH HOUR. MY HAZARDS WOULDN'T EVEN WORK. I HAD TO SHIFT THE CAR OFF TURN IT BACK OK AND WHEN I DID IT ACCELERATED REALLY FAST ON ITS OWN AND I COULDN'T STEER IT WAS CONSTRUCTION AREA WE CAME INCHES FROM HITTING A CONCRETE BARRIER. I FINALLY GOT IT OVER TO THE SIDE OF THE ROAD SHAKING AND SCARED OUT OF MY MIND MY GREAT NIECES WERE CRYING 😢 AS THE SEMIS ARE FLYING BY US AND ONE HAD TO SLAM ON HIS BREAKS TO TRY NOT TO RUN INTO US NEARLY KILLING US PLEASE FIGURE THIS OUT AND FIX THIS ISSUE. I'M SCARED TO DRIVE IT. *TR
Engine
Filed Sep 15, 2020117,500 milesAL
WHETHER I'M DRIVING 70 MPH ON THE INTERSTATE OR 20 DOWN THE STREET THE CAR WILL RANDOMLY SHUT OFF AND COME TO A COMPLETE STOP AND MAKE WHINING NOISE UNTIL IT COMES TO A COMPLETE STOP. I HAVE TO SHUT THE CAR OFF AND TURN IT BACK ON
Unknown or Other
Filed Aug 26, 202023,000 milesPA
I HAVE PUT 4 ALTERNATORS ON IN LAST 4 MONTHS AND NOW IT IS STUCK IN SECURITY IMMOBILIZE MODE AND WON'T DO NOTHING THIS SAFETY MOAD IS 3 TIME IT'S DONE IT AND WE CAN'T GET IT OUT IT WON'T EVEN GET FUEL TO START BECAUSE OF BEING STUCK IN SECURITY MODE AND THE KEY FOB WORKS WHEN IT WANTS TO AND WHEN IT WENT INTO THIS MODE IT WAS PARKED BUT RUNNING AND I HAD TO TOW IT HOME AND IT'S GETTING PRETTY EXPENSIVE
EngineCrash2 injured
Filed Aug 24, 2020150,000 milesWI
TL* THE CONTACT OWNED A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 35 MPH, THE VEHICLE ENGINE JERK THREE TIMES STALLED SLIDE AND LANDING INTO A TREE THEN STARTED TO SPIN AND FLIP OVER FIVE TIMES AND LANDED ON ALL FOUR WHEELS. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARING LIGHTS REMAINED ILLUMINATED. THE CONTACT STATED THAT HER SON AND HIS FRIEND WHICH WAS THE FRONT PASSENGER WERE EJECTED FROM THE VEHICLE. THE CONTACT STATED THAT HER SON SUSTAINED SCARF TO THE FACE, HARMS AND LEGS, HIS LEGS WAS FRACTURE AND HIS SKIN WAS OFF HIS FACE. THE FRONT PASSENGER SUSTAINED BROKEN RIBS, DAMAGE LIVER AND A CRACK KNEECAP BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC PRIOR TO THE ACCIDENT DUE TO THE CHECK ENGINE WARNING LIGHT ILLUMINATED, IT WAS STALLING AND THE ENGINE WAS JUMPING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.*DT*JB
Structure › Body
Filed Aug 7, 2020111,000 milesOH
MY REAR CRADLE SUBFRAME CROSSMEMBER BOLTS ARE RUSTED AND HAVE SNAPED WHILE DRIVING DOWN THE HIGHWAY AT 60MPH I WAS LUCKY ENOUGH THAT I HEARD IT POP AND PULLED OVER, THE METAL USED ON THE REAR CRADLE WAS POORLY MADE AND IS A HIGH DANGER RISK IF I WOULD HAVE PULLED OVER IT WOULD HAVE CAUSED A REALLY BAD ACCIDENT FOR MYSELF AND OTHERS THIS ISSUE NEEDS ADDRESSED HAVE SPOKEN WITH OTHER WHO OWN THIS SAME VEHICLE AND THEY ALL ARE HAVING THE SET ISSUE WITH THE REAR CRADLE SUBFRAME CROSSMEMBER THEY ARE RUSTING OUT SOME DOESN'T HAVE KNOWLEDGE OF THIS AND ARE DRIVING THIS NEEDS TO BE ADDRESSED ASAP. THIS VEHICLE WAS IN MOTION ON A HIGHWAY
Electrical System › Alternator/Generator/Regulator
Filed Aug 4, 2020188,775 milesSC
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, WHEN THE VEHICLE DECELERATED INDEPENDENTLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD HOWEVER, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND SHE WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 188,775.
Unknown or Other
Filed Jul 11, 2020150,000 milesTX
CAR STALLS OUT WITHOUT WARNING. I HAVE LOST BRAKE AND POWER STEERING. CAN CAUSE A WRECK.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2009. Source: NHTSA Office of Defects Investigation.