97 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.
Most common 2012 Nissan Murano problems
26 of the 135 complaints (19%) are about the transmission.
Component
Reports
Crashes
Fires
Injuries
Power Train · transmission
26
2
0
1
Air Bags · airbags
25
1
0
0
Unknown or Other
16
0
0
0
Service Brakes · brakes
12
0
0
0
Electrical System
11
0
0
0
Engine
10
0
1
0
Visibility/Wiper · wipers
9
0
0
0
Visibility › Sun/Moon Roof Assembly
5
0
0
0
Structure › Body · body and frame
4
0
0
1
Suspension
2
0
0
0
1 safety recall
Part 573 reports
Tires › Pressure Monitoring and Regulating Systems12V068000
Filed Feb 22, 20122,983 vehiclesNissan North America, Inc.
Defect. NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 MURANO AND ROGUE VEHICLES, MANUFACTURED FROM NOVEMBER 23, 2011 THROUGH JANUARY 11, 2012. DURING ASSEMBLY, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WAS NOT ACTIVATED. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138,TIRE PRESSURE MONITORING SYSTEM.
Risk. A NON-ACTIVE TPMS CANNOT WARN A DRIVER THAT A TIRE IS UNDERINFLATED. UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.
Remedy. ALL OF THE AFFECTED VEHICLES ARE STILL IN DEALER INVENTORY. DEALERS HAVE BEEN INSTRUCTED TO ACTIVATE ALL OF THE TIRE PRESSURE MONITORING SYSTEMS.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Suspension
Filed Aug 23, 2026SC
My tire light is on a my 2012 nissian murano. It flashes at startup, with the light on, telling me I have low tire pressure. I put air evenly in all four tires. The light still remains on; how can all four TPMS go bad? I wouldn't know if i have a leak or low pressure due failed TPMS. My check engine light is on due to air/fuel ration on bank 1 sensor 1. This issue is causing poor fuel economy and filing emissions.
Electrical System
Filed Jun 4, 2026136,161 milesIN
The contact owns a 2012 Nissan Murano. The contact stated that after parking the vehicle, the contact and the front seat passenger attempted to exit the vehicle, but all the doors failed to unlock. Additionally, the steering wheel was locked upside down. The contact stated that the engine started to overheat, and the front seat passenger had a panic attack. The contact called 911. The Fire Department arrived but was unable to forcefully open the doors. The Fire Department broke the rear passenger's side window and was able to unlock the doors. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the main fuse box was blown and melted. The mechanic determined that the Intelligent Power Distribution Module (IPDM) needed to be replaced. The vehicle was repaired; however, the failure recurred the following morning. The contact was able to open and enter the vehicle; however, the vehicle failed to start. The contact was able to exit the vehicle. The vehicle was towed to the dealer, where it was able to restart. The dealer determined that a fuse in the steering column might have been blown. The dealer informed the contact that the part was no longer available. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 136,161.
Fuel/Propulsion System
Filed Mar 15, 2026UT
Vehicles of previous model years, this model year, and future model years have all experienced this issue. Issue was reported on thru a youTube channel in order to let the public know and understand the issue and how to fix/repair the issue. It was then discovered thru view time and the linking of the part to repair that this was a rempent issue of concern for possible recall. Issue of hesitation upon acceleration was noticed for 18 months. Vehicle was taken into dealership for diagnosis - main Nissan dealer and second repair facility diagnosed the need for a new transmission. Transmission was replaced thru the second repair facility for $7500.00. Issue of hesitation upon acceleration was not repaired thru the replacement of the transmission. Owner of the vehicle researched the issue and determined it was caused by holes and degredation of the "Air-Intake-Hose" assembly. This part is a $35.00 part availalbe on Amazon and easily replaced in about 10 minutes time by the owner. The need for recall is that Nissan does not throw an error code in order to diagnose this problem. The only error code thrown is for a NEW TRANSMISSION.
Electrical System
Filed Nov 30, 2025NH
While driving, vehicle just quits and all dashboard lights flash quickly and then the car stalls out and won't restart. This has happened 4 times now. Had battery replaced, alternator replaced for a 2nd time, sensor replaced. Now, I had the car towed to dealer who wanted to keep it for over the weekend to see if they could repeat the issue. My local mechanic had the same issue and he had to have it towed back to his shop also. This is a very dangerous situation, I've had to call 911 several times to provide safety while on the side of the road. My car has only 72k and is in excellent condition. I have always maintenance the vehicle since purchasing it in 2014.....I need some help with figuring out this issue. I am a disabled senior citizen on social security and that's it! Please look into this as I have run out of solutions.
Fuel/Propulsion System
Filed Sep 6, 2025OH
When accelerating from a stop vehicle does not move, with gas pedal to the floor will slowly advance or stall. Has a battery drain somewhere also.
Electrical System › Ignition › Anti-theft › Immobilizer/Proximity › Sensor
Filed Jun 12, 2025TN
The installation of Intoxalock for safety has caused the car to completely lose power while driving and it is safety device. The device drains the battery and causes complete interruption of an operable vehicle. This puts my safety at risk and other motorists. The component has had diagnostics and continues to cause safety issues. There are no warning signs during operation of the vehicle. The devices are often faulty and showed be removed from the market.
Unknown or Other
Filed Apr 21, 2025MN
The rear subframe has rusted through due to road salt and made the vehicle unsafe to drive
Structure › Body
Filed Jun 18, 2024TX
Paint continues to chip and peel. It looks awful and Nissan won't do anything about it. It should be under the same recall as the Nissan Rogue and Infinity. It has overly devalued my car.
Air Bags
Filed Apr 15, 2024MA
I purchased 2012 Nissan Murano in Jul 2012. Recently the Airbag light is on and keeps flashing when start the car. It happened since 6 months ago. I sent my car to the local Nissan Dealer, they charged me $149 diagnostic fee + $1500 to replace the Airbag DIAG unit under the center console. After the replacement, the airbag light is still on and flashing. My car cannot pass the annual inspection because of the airbag light. It's a big safety concern. The dealer told me I need to get the passenger seat bottom sensor replaced, the pars has been discontinued. I am very surprised the airbag is related safety issue, Why Nissan discontinued the parts? And I google this issue, many Nissan car owners have the same airbag light issue. This is the most common issue and related to the customer safety. Nissan should recall it. I paid more than $1500 dollar, cannot get my problem fixed. It's unacceptable!
Air Bags
Filed Feb 13, 202490,000 milesTX
The contact owns a 2012 Nissan Murano. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was examined by an independent mechanic who diagnosed that the air bag control module was faulty and needed to be replaced. The vehicle was not yet repaired. Also, while operating the vehicle, the tire pressure monitoring system warning light activated although the tire air pressures were normal. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 90,000.
Air Bags
Filed Sep 26, 2023TX
Airbags have malfunctioned. I was told the whole passenger seat needed to be replaced which costs more than the car is worth. No safety recall for this year. I know I’m not the only one with this issue.
Power Train
Filed Jul 25, 2023NV
This car I purchased two months ago has the Cvt transmission in it and has proven unsafe for regular traffic let alone highway driving. It randomly “lurches” , has a loss of power and hesitates when accelerating or lane changing .
Wheels
Filed Jul 2, 2023TN
The tire light stay on even after I put air in it. I don’t think my tire air pressure is being monitored correctly; this is not due to an accident. This light come on all the time… before and after I put air in my tires
Structure › Frame and Members
Filed Jun 20, 2023130,000 milesNH
The contact owns a 2012 Nissan Murano. The contact stated while driving 35 MPH, the contact heard a knocking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic who stated that the rear subframe was rusted. The contact was advised to contact the local dealer for assistance. The dealer diagnosed the vehicle and stated that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 130,000.
Air Bags
Filed Feb 1, 2023MD
2012 Nissan Murano. Airbag red light always blinking plus passenger seat airbag says it’s “off”. Loads of similar complaints on web sites. Took to Annapolis Nilsson on Riva Road today. They were very aware of issue but said there is no recall. So both airbags will not inflate, not just passenger seat. Web complaints confirm this with actual accidents and there is no recall? Dealership said NONE of the parts including seat are available any more(I would guess because they all failed) but were told if we found the parts and seat at a used parts place then the dealership would put in for a cost but there would NOT be any warranty! Really? There should be a recall on this issue, how can we get this?
Unknown or Other
Filed Jan 23, 2023PA
Driver sunroof exploded while driving. Nothing impacted the glass to my knowledge. Occurred on 1/21/23, 54xxx miles on the vehicle, no previous accidents. Gloomy day approx 30F, heat on and drivers window opened about an inch. No injuries.
Steering
Filed Jan 13, 2023IL
The progressive rattling/ shaking from the steering wheel has led to some close calls driving on multi lane roads the curve to the left at all. I've never had a single service light turn on even though steering and wheel issues were apparent. Every bump and cranny on the road is felt causing disturbance in ability to steer especially during in town driving.
Air Bags
Filed Oct 4, 2022OH
I have a 95 yrs. old Mother who I transport to appointments etc. and I am not feeling safe in our 2012 Nissan Murano due to the airbag malfunctioning. I have read numerous reports that state if there was ever an accident with these airbags that they would not potentially work or deploy and also that they could possibly release for just any reason at all and these two reasons alone are enough to know that this is a safety hazard and could cost both my Mother and myself, our lives. I have read many complaints regarding these same airbags located on the passenger side of our vehicle. I am asking that this problem be resolved immediately because it is very dangerous and disturbing. Please contact me and my Mother at 937-380-7064.
Visibility/Wiper
Filed Sep 10, 2022IL
The driver side sun visor suddenly broke and is floppy, hanging down and will not stay up. This is hindering my line of vision restricting my view of the road.
Air Bags
Filed Aug 26, 2022TX
2012 NISSAN MURANO PASSENGER AIR BAG LIGHT ILLUMINATING. RECEIVING DIAGNOSTIC CODE B10818. SEAT IS NOT RECONIZING WHEN A PASSENGER IS IN SEAT AND POSES A SAFTEY HAZARD TO PASSENGER. WARNING LIGHTS APPEARED ON 08/15/2022.
Air Bags
Filed Aug 11, 2022MI
Supplemental Air Bags Flashing on dashboard. Brought to Nissan dealership. Was able to stop blinking for five days. Brought back to dealership. Still there. Air bags may not expand during an accident or may activate without warning with no accident. My wife has osteoarthritis and is highly susceptible to serious injury as a result of either of the former incidents happening.
Unknown or Other
Filed Jul 12, 2022VA
Sun visor on driver and passenger sides do not stay up
Air Bags
Filed Mar 19, 2022AL
The airbag indicator light on dash blinks once, then five rapid blinks continuously. Took to Nissan dealership for repair. Charged $135 for diagnostics. They claimed the passenger seat air bag and bottom seat cushion would need to be replaced. That if the airbag indicator light was flashing none of the airbags work. The quote for repair was $2,884.98 before taxes. This is a 2012 Nissan Murano so a very expensive repair for a safety feature on a 10 year old car. Declined the repair. Dealership claims this is not a recall. It should be a recall. And why does one faulty airbag embedded in a passenger seat disable the remaining air bags? The Murano mileage is 49607. The airbag error code is B1018. Very frustrating to have a low mileage car with the airbag system inoperable and very expensive to repair. This faulty part should be repaired by Nissan free to owners to enable the safety features to operate normally.
Air Bags
Filed Mar 6, 2022NC
Passenger air bag is not working because of the seat sensor, (error code B1018 occ sensor fail). The 2012s have not been recalled, they did recall 2013 models(??). According to the blogs, this is a big problem with the 2012s. At this time dealership requested that I pay up front for the part, seat sensor $2,000.00. That was back in November 2021. Currently still waiting on the part. I have called customer service at Nissan; they were no help.
Visibility/Wiper
Filed Mar 1, 2022NY
While driving, the driver's side visor fell down and would not go back up and stay in place. I contacted the Nissan dealer about this issue and was told it was my problem to replace it. I bought my 2012 Murano used in April 2020 with 74k miles on it. The visor issue happened within the first 30 days of owning the vehicle.
Air Bags
Filed Feb 4, 2022NC
SRS/AIRBAGS LIGHT FLASHING PASSENGER AIRBAG OFF. The airbag will not deploy if in a crash. Nissan code B1018 is diagnosed as needing the whole passenger seat replace due to the occupancy sensor in passenger seat. Nissan quoted repair at $5000.00 to replace. Called Nissan and started case 45708222 on 2/4/22. Was told no safety recall on the 2012 Murano and Murano is too far out for Nissan to assist. In researching Nissan has had this safety issue since 2008 and there have been recalls on certain models but not 2012. I feel Nissan such stand behind this type of safety issue of this magnitude. The vehicle was purchased new and probably 75% of the 61,500 miles there was no passenger in the seat. What factor has to come into play for a safety recall to be issued? Is it number of fatalities that occur for the occupancy sensor not deploying the airbags? I also tried to find out if Nissan has stopped using this type seat/sensors in the new models. Customer rep told me I needed to ask the dealer. The dealer had told me to ask Nissan so I'm at a loss on whether Nissan has changed to avoid this safety issue. I've always been pleased with Nissan and was considering trading this Murano for a 2022 Platinum but since this has occurred my opinion is changing on the Nissan. Nissan has had a safety issue with these sensors since 2008 and forward. Nissan should have recalled any make/model that is/was equipped with the faulty occupancy passenger airbag sensors that could/can fail and cause bodi
Service Brakes
Filed Jan 9, 2022RI
Could be an issue with ABS component. Car driving normally then when attempting to brake car slows but does not stop and driver needs to almost pin brake to floor to fully stop car. Car braking not acting as normal potentially putting driver at risk. No warning message. Car was brought to independent mechanic and they replaced rotors, pads and did system flush. Reason for report is in researching this issue I noticed there was a 2009 recall for the Murano with a similar issue. Not sure if this is just a part that is worn due to service or something similar to the 2009 issue. Issue happened again after the service described above but seems to de driving normally at this time.
Air BagsCrash
Filed Jan 1, 2022SC
Car had a collision that totaled the car on 1/1/2022 & no air bags deployed. Officers on scene were very concerned that this safety feature did not engage due to the impact. The other vehicle involved air bags deployed but not ours.
Air Bags
Filed Sep 13, 2021GA
Airbag waring indicator light came on. Passenger seat airbag disabled warning light came on as well. Performed a reset, and both lights stayed off for a few days, then came back on again. Took car to dealer who would not even do a brief check that day, scheduled appointment for nearly 3 weeks later. Today the dealer gave us the Code B1018 and offered an estimate of over $4300 for repairs. With all the recalls of similar Nissan airbag devices, including 2013 Nissan Murano's, I am filing this complaint because there may also be a pattern of similar failures for 2012 Murano's. I have contacted the Nissan consumer complaint center, filed my concern, and advised them we would be notifying NHTSA as well as seeking potential legal remedies. Local dealer is 5 Star Nissan in Albany GA.
Power Train
Filed Aug 6, 2021IN
CVT FAILURE AVAIL FOR INSP IMMEDIATE SLOWING IN HIWAY TRAFFIC CONFIRMED BY ED MARTIN NISSAN 317 359 9231 OBD II CODE P1778 CVT STEP MOTOR FUNCTION (CVT XMISSION) NO OTHER INSP NO WARNING LIGHTS/NO SYMPTOMS ON 02/AUGUST/2021
Air Bags
Filed Jan 18, 202126,583 milesFL
PASSENGER AIR BAG LIGHT CONTINUOUSLY FLASHES. CAR HAS 28,600 MILES AND ALMOST NEVER HAS HAD A PASSENGER IN THE SEAT. DRIVEN BY SINGLE, WIDOWED DRIVER. CAR IS ROUTINELY SERVICED AT DEALER. GOT A QUOTE OF OVER $5200 TO REPAIR. I HAVE READ A FEW OTHER COMPLAINTS ONLINE FOR THIS MODEL WITH MUCH HIGHER MILEAGE. NISSAN SAYS THEY ARE NOT TAKING NOT RESPONSIBILITY AND I SHOULD CONTACT THIS AGENCY, $5200 IS ROUGHLY MORE THAN HALF OF THE VALUE OF THE CAR AND NON-REPAIR MAKES IT UNSAFE SHOULD AN OCCASIONAL PASSENGER SIT IN THE SIT AND ALMOST NON-SALABLE. THIS IS OBVIOUSLY A SAFETY ISSUE.
Air Bags
Filed Dec 31, 202098,000 milesFL
WE RECENTLY BOUGHT AN OUT OF WARRANTY, AS IS 2012 NISSAN MURANO AND THE DASH AIRBAG LIGHT AND PASSENGER AIRBAG LIGHT ARE BOTH ON. THEY NEVER GO OFF AFTER THE INITIAL 7 SECOND WAIT TIME. VEHICLE IN MOTION OR STANDING STILL DOESN'T MATTER. I HAVE SCANNED FOR CODES AND B1018-00 KEEPS COMING BACK AFTER ATTEMPTING TO ERASE. NORMAL SIZED PEOPLE SIT IN THESE TWO SEATS AND USE THEIR SEAT BELTS RELIGIOUSLY SO "MISALIGNED SEATING" IS NOT THE CASE. I HAVE RESEARCHED THIS AND A FEW OTHERS HAVE HAD THE EXACT PROBLEM. THIS IS A SAFETY ITEM THAT SHOULD BE TAKEN CARE OF BY NISSAN REGARDLESS OF MILEAGE AND SUCH BUT I'M SEEING THAT PEOPLE ARE GETTING A "OH WELL" KIND OF RESPONSE FROM NISSAN. IF THERE'S A CLASS ACTION SUIT TO GET IN, I WILL. I HAVE NOT CONTACTED NISSAN ABOUT THIS AS OF YET BUT WILL PROBABLY HAVE TO AT LEAST SPEND BIG DOLLARS TO GET IT SCANNED AND DIAGNOSED AT A DEALERSHIP.
Air Bags
Filed Dec 7, 2020116,000 milesFL
PASSENGER AIRBAG LIGHT IS ON AND WILL NOT RESET. VEHICLE HAS 116,000 MILES, CODE B1018 CODE WHICH CALLS FOR PASSENGER SEAT SENSOR AND MODULE ASSEMBLY. THIS PART IS PART OF THE SEAT ITSELF WHICH NISSAN CHARGES $4000 FOR. THIS IS A SAFETY ISSUE BECAUSE NO ONE IS GOING TO PAY $4000 PLUS COST TO INSTALL JUST TO HAVE A PASSENGER AIRBAG. THIS COULD RESULT IN INJURY OR DEATH THAT MIGHT OTHERWISE BE AVOIDED IF THE COST TO REPAIR WAS REASONABLE. NISSAN HAD A FLAWED DESIGN WHERE THE INEXPENSIVE PARTS WERE NOT SEPARATE FROM THE VERY EXPENSIVE SEAT. I HAVE CONTACTED NISSAN AND THEY HAVE NO INTEREST IN HELPING OUT.
Air Bags
Filed Dec 5, 2020119,000 milesTX
MY 2012 NISSAN MURANO HAS APPROX 119,000 MILES ON IT. THE PASSENGER SIDE AIR BAG LIGHT STAYS ON INDICATING THAT THE AIRBAG IS OFF, EVEN WHEN THERE IS SOMEONE IN THE PASSENGER'S SEAT, EVEN WHEN IT'S A FULL GROWN ADULT. IN ADDITION, I HAVE A FLASHING RED AIRBAG LIGHT ON MY DASH AS WELL. AFTER A COUPLE WEEKS OF THIS, I TOOK MY VEHICLE TO THE DEALER AS LISTED IN THE MANUAL. THEY SAID THE SENSOR WENT OUT AND THE ENTIRE SEAT CUSHION FOR THE PASSENGER SIDE WOULD NEED TO BE REPLACED AT A COST OF ~$5300. I ONLY PAID $11000 FOR THE VEHICLE TO BEGIN WITH. THERE'S NO WAY I WILL BE PAYING HALF THE VEHICLE'S WORTH FOR A BASIC SAFETY NECESSITY. I BELIEVE THE MANUFACTURER SHOULD PAY FOR ANY COSTS RELATED TO A SAFETY ISSUE SUCH AS THIS AND IT APPEARS THAT I'M NOT THE ONLY VEHICLE OWNER EXPERIENCING THIS ISSUE. PLEASE RECTIFY THE SITUATION AND DO A RECALL FOR THESE AIRBAGS OR FOR THE SENSORS IN THE SEAT CUSHIONS. IT'S NOT RIGHT TO PUT US ALL IN DANGER LIKE THIS.
Engine
Filed Nov 16, 2020102,104 milesPA
POWER LOSS ON TAKE OFF. ISSUE HAS BEEN OCCURRING FOR OVER A YEAR AND IS INTERMITTENT. WHEN STARTING OFF FROM A STOPPED POSITION, IE STOP SIGN, RED LIGHT, OR HIGHWAY ONRAMP, THE VEHICLE WILL ENGAGE, BUT IMMEDIATELY LOOSE ACCELERATION. THE GAS PEDDLE CAN BE FULLY PRESSED, WITH NO REACTION. AFTER A FEW SECONDS THE POWER GETS RESTORED AND VEHICLE TAKES OFF AS IF ENGAGING A JET BOOSTER. A VISIT AND DIAGNOSTIC CHECK AT A NISSAN DEALER, DID NOT REVEAL AND FAULTS OR CODES, AND ISSUE COULD NOT BE RECREATED. THIS ISSUES IS RANDOM, AND BASED ON A NISSAN OWNER FORUM, I LEARNED IT HAS PLAGUED THE MURANO AND IS LEXIS COUNTER PART FOR DIFFERENT MODEL YEARS. NO FORUM ENTRIES AS TO KNOWN CAUSE OR CORRECTIVE FINDINGS BY THE DEALERSHIPS OR MECHANICS.
Service Brakes
Filed Oct 30, 202096,000 milesNJ
ON 3 SEPARATE OCCASIONS, MY VEHICLE LOST BRAKE PEDAL PRESSURE AND HAD EXCESSIVE TRAVEL TO THE FLOOR REQUIRING EXTRA DISTANCE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP ABS TO AVOID A COLLISION. ON ONE OCCASION, I DROVE OVER A BUMP ON THE EXPRESSWAY AND THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOOR. AFTER PUMPING THE PEDAL A FEW TIMES, PRESSURE WAS RESTORED. ALL BRAKE COMPONENTS ARE IN PROPER WORKING ORDER AND MAINTAINED BY AN ASE MASTER TECHNICIAN. THE MASTER CYLINDER DOES NOT SHOW SIGN OF LEAKING. A CHECK ONLINE REVEALED THAT THE 2009 MURANOS HAD THE SAME EXACT ISSUE (WHICH IS NOW A RECALL) THAT I AM EXPERIENCING ON MY VEHICLE AND WAS DISCOVERED TO BE A FAULTY ABS MODULE. A CHECK ALSO REVEALED THAT CERTAIN 2011 MURANO HAD THE SAME ISSUE AS THE 2009 BUT NO RECALL WAS EVER ISSUED.
Power Train
Filed Sep 5, 2020MA
MY VEHICLE IS A 2012 NISSAN MURANO WITH 111,000 MILES. THE CVT TRANSMISSION STOPPED FUNCTIONING AND NEEDED TO BE REPLACED. MY LOCAL TRANSMISSION SPECIALIST MECHANIC REFUSED TO FIX IT BECAUSE THERE HAVE BEEN SO MANY COMPLAINTS AND LAWSUITS AGAINST NISSAN DUE TO THE CVT TRANSMISSION. BECAUSE OF LEGAL JUDGMENTS AGAINST NISSAN, THE COMPANY EXTENDED WARRANTIES ON MANY VEHICLES UP TO 10 YEARS AND 120,000 MILES. MY 2012 MURANO WAS NOT INCLUDED IN THOSE JUDGMENTS. I GOT THE VEHICLE REPAIRED AT A LOCAL NISSAN DEALER FOR A TOTAL COST OF $5,696.06. I CONTACTED NISSAN DIRECTLY, PROVIDED THE DOCUMENTATION THEY ASKED FOR AND ASKED FOR REIMBURSEMENT. NISSAN DID CONTACT ME, BUT REFUSED TO REIMBURSE ME. I WOULD LIKE TO BE REIMBURSED BY NISSAN BECAUSE OF THE DEFECTIVE CVT TRANSMISSION. I AM FILING A COMPLAINT BECAUSE I BELIEVE THERE NEEDS TO BE A RECALL ON THE CVT TRANSMISSION FOR MY MODEL YEAR BASED ON THE OBVIOUS DEFECTS AS HAVE BEEN PROVEN BY MULTIPLE LAWSUITS AGAINST THE COMPANY.
Unknown or Other
Filed Jul 4, 202097,000 milesFL
THE DRIVE'S SIDE SUN VISOR KEEPS FLOPPING DOWN, BLOCKING DRIVING VIEW. IT HAPPENS WHEN THE VEHICLE IS IN MOTION ON ANY STREET.
Service Brakes
Filed Jun 12, 202034,621 milesNY
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR WHILE CAR IS IN MOTION. *TR
Service Brakes
Filed Jun 5, 202054,000 milesMA
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT EXCESSIVE PRESSURE WAS NEEDED TO DEPRESS THE BRAKE PEDAL WHILE ATTEMPTING TO SLOW OR STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC REPLACED SEVERAL UNKNOWN BRAKE COMPONENTS. THE ABS SYSTEM WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Service Brakes
Filed Feb 21, 2020TX
I HAVE BEEN HAVING ISSUE WITH BRAKE NOT BRAKING COMPLETELY FOR MONTHS. I TOOK IT INTO FIRESTONE TO SEE WHAT COULD BE THE ISSUE THEY TOLD ME IT WAS THE MASTER CYCLINDAR, I GOT THAT FIXED BUT STILL WAS HAVING THE SAME ISSUE, TOOK IT BACK AND COULD NOT FIGURE OUT THE PROBLEM SO IT WAS TAKEN TO GRUBBS NISSAN AND NOW I AM BEING TOLD THAT IT'S THE ABS ACTUATOR ASSEMBLY AND IT WAS RECALLED FOR OTHER NEW MODELS BUT NOT MINE. HOWEVER IT'S STILL WAS A RECALL ISSUE. I FEEL IT COULD BE FIXED UNDER THE RECALL.
Air Bags
Filed Feb 5, 2020117,904 milesGA
MY HORN OR CRUISE CONTROL IN STEERING WHEEL NO LONGER WORKS. AIRBAGS LIGHT BLINKS ONE LOND TIME AND THE 2 SHORT TIMES REPEATEDLY.
Visibility/Wiper
Filed Jan 28, 2020140,000 milesTX
WHILE DRIVING DOWN THE HIGHWAY I HEARD A LOUD BANG AND I THEN REALIZED THAT MY SUNROOF HAD SHATTERED. GLASS SHARDS WERE SLIDING AROUND ON THE SUNROOF COVER. I CONTACTED NISSAN AFTER SEEING NUMEROUS REPORTS AND EVEN A LAWSUIT ABOUT THIS, BUT THEY DENIED MY CLAIM FORCING ME TO PAY FOR THE REPAIRS OF A FAULT THAT NISSAN ADMITTED TO IN THE LAWSUIT.
Visibility/Wiper
Filed Jan 12, 202060,000 milesPA
OUR CAR HAS 60000 MILES. IT HAS BEEN WELL TAKEN CARE OF. THE PROBLEM THAT WE ARE HAVING WITH THIS CAR IS YOU CAN BE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE SUN VISOR WILL DROP AND BLOCK YOUR VISION. I HAVE BEEN DRIVING OVER 50 YEARS AND I HAVE NEVER HAD A PROBLEM LIKE THIS IN ANY OTHER VEHICLE. THE DEALER SAID IT IS MY PROBLEM AND WANTS OVER 300.00 TO FIX IT. WHEN I LOOKED UP TO SEE IF THERE WAS A WAY TO TIGHTEN THE VISOR I FOUND OUT IT IS A ON GOING PROBLEM WITH MANY PEOPLE. I BELIEVE IT IS A MANUFACTURE AND A SAFETY PROBLEM. LIKE I SAID YOU ARE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN YOUR VISION IS TAKEN AWAY. PLEASE GET SOMEONE TO TAKE RESPONSIBILITY FOR THIS PROBLEM.
Unknown or Other
Filed Dec 11, 201975,400 milesCT
WHILE DRIVING APPROXIMATELY 50 MPH IN GOOD WEATHER AND LIGHT TRAFFIC OUR CLOSED SUN ROOF SPONTANEOUSLY EXPLODED WITH INTENSE FORCE. WHEN WE GOT OUT TO LOOK AT IT, IT WAS CLEAR THAT IT EXPLODED FROM WITHIN AS THE EDGES OF THE HOLE (ABOUT 2 FT X 1.5 FT) WERE PUSHING UPWARD. ALL OF THE GLASS WITHIN THAT AREA BLEW OUT WITH NO DAMAGE BELOW IT NOR WERE THERE ANY REMAINING GLASS FRAGMENTS BELOW IT EVEN THOUGH WHAT WAS LEFT OF THE SUNROOF WAS COMPLETELY FULL OF SMALL SHATTER LINES. WE'VE ALWAYS MAINTAINED OUR VEHICLE AND HAVE RARELY USED THE SUNROOF. OUR EXTENDED WARRANTY CARRIER REFUSED TO PAY BECAUSE IT WAS GLASS. OUR INSURANCE COMPANY DENIED OUR CLAIM BECAUSE THERE WAS NO EVIDENCE OF AN EXTERIOR IMPACT. NISSAN (CORPORATE) REFUSED TO COMPENSATE US BECAUSE THEY SAID THERE WAS NO PROOF AS TO HOW IT HAPPENED. AFTER LOOKING ON THE WEB, IT APPEARS THAT THIS IS A KNOWN ISSUE. THE EXPERIENCE WAS VERY JARRING AS IT SOUNDED LIKE SOMETHING BLEW UP JUST ABOVE OUR HEADS. WE THOUGHT A PLANE DROPPED SOMETHING FROM ABOVE OR SOMEONE SHOT AT OUR CAR BUT THEN REALIZED NOTHING CAME INTO THE CAR. FORTUNATELY, WE WERE NOT INJURED, DID NOT VEER INTO ANOTHER CAR, AND THANK GOD IT DIDN'T HAPPEN NEAR ANY PEDESTRIANS. WE PAID TO HAVE IT FIXED, BUT FOR ALL WE KNOW, IT COULD HAPPEN AGAIN AT ANY TIME.
Power Train
Filed Oct 20, 2019105,000 milesFL
AT 105,000 MILES, TRANSMISSION WOULD NOT REMAIN ENGAGED IN OVERDRIVE AT GREATER THAN 60MPH RESULTING IN HIGH RPM OVER 3200. DEALER INSPECTED AND STATED PAST DTC CODE OF P1778 (STEP MOTOR ISSUE/CVT SLIPPING). DEALER REFLASH CAR COMPUTER BUT SAID IF THAT DIDN'T FIX IT THE CAR WOULD NEED A NEW TRANSMISSION. SEEMS ODD IT'S THE SAME PROBLEM THAT WAS HAPPENING WITH 2003-2010 TRANSMISSIONS BECAUSE I WAS TOLD THAT ISSUE WAS RESOLVED IN LATER MODELS.
Engine
Filed Oct 18, 2019MA
TIMING CHAIN
Unknown or Other
Filed Oct 15, 201990,000 milesMI
MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY WHEN MY SUNROOF EXPLODED WITHOUT PROVOCATION. THERE WERE NO ROCKS, RAPID TEMPERATURE EXTREMES, OR NO OTHER VISIBLE REASON FOR THE EXPLOSION. LUCKILY THE SUN SHADE WAS CLOSED AND ALL OF THE GLASS WAS CONTAINED IN THE SHADE AND WE WERE ABLE TO SAFELY PULL OVER. I CONTACTED THE LOCAL NISSAN DEALER WHO TOLD ME THAT THEY DID NOT HANDLE THAT AND THAT I SHOULD CONTACT A COLLISION CENTER BECAUSE THEY DID NOT FIX SUNROOFS. I CALLED MY INSURANCE PROVIDER WHO DID ASSIST WITH THE REPLACEMENT ROOF, HOWEVER, IT TOOK OVER TEN DAYS TO FIX. IN ADDITION THIS IS COUNTING AS A CLAIM WHICH WILL MAKE MY RATES INCREASE.
Power Train
Filed Oct 12, 2019102,800 milesUT
WHILE DRIVING A CANYON ROAD, MY CAR WAS WORKING NORMALLY AND THEN, ALL OF A SUDDEN, THE CAR WOULD NOT ACCELERATE. I PUSHED ON THE GAS AND THE RPMS WENT UP, BUT NO RESPONSE IN THE TRANSMISSION. THE CAR BEGAN TO SLOW DOWN AND I FINALLY GOT OUT OF TRAFFIC, WITHOUT CAUSING AN ACCIDENT. AFTER SETTING ON THE SIDE OF THE ROAD FOR ABOUT 10 MINUTES, THE CAR WORKED WITHOUT THE ISSUE FOR ABOUT 30 MINUTES. THEN IT HAPPENED AGAIN. SINCE I GOT HOME, IT RUNS FINE UNTIL IT GETS WARMED UP.
Service Brakes
Filed Oct 5, 201988 milesMD
THE VEHICLE WAS BEING DRIVEN ON THIS DATE BACK TO THE DEALERSHIP WHO HAD DONE THE REPAIR 5 DAYS EARLIER NISSAN OF OURSMAN OF LAUREL MD . THE VEHICLE BEGAN TO ONCE AGAIN PERFOM THE SAME WAS IT DID THE 2 WEEK EARLIER WHEN THE INCIDENTOCCURRENCE ON I 295 N BOUND DEOARTIBNG WASHINGTON DC , THIS SATURDAY THE VEHICLE WAS ACTING ERRATICLY IN THE PARKING LOT OF MY LOACK FOOD LION GROCERY STORY ON 197 IN LAUREL MD, AS I DEPATED THE PARKING LOT I EXPERIENCE THE GRINDING SOULD ON AND OFF AND THE SHAKKING / VIRBRATING OF THE STEERING WHEEL TURNING TO THE LEFT OR RIGHT WITHOUT ME DIRECTING IT TO DO SO...THEREFORE I HEADED OUT THE LOT TO GO TO THE DEALERSHIP BEFORE THEY CLOSED AT 3PM... I GOT THEIR ABOUT 1230PM, AND WASN'T RECEIVED BY THE STAFF FAVORABLE BASED .TGHIS WOULD BE A RETAKE BASED ON POOR AND INCOMPLETE MAINTENANCE PERFORMED THE WEEK BEFORE WHEN SAME VEHICLE WAS TAKEN INTO SAME DEALERSHIP WITH RESPECT TO ABS ACTUATOR , WHICH I FELT THE SAME ISSUES AND CONCERN BUT THIS TIME THE VEHICLE PULLED ABRUTLY TO THE LEFT IN TRAFFIC AND I ALMOST SIDE -SWIPED THE VEHICLE NEST TO ME IN THE LANE BESIDE ME.
Complaints 1-50 of 135, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 22, 2012. Source: NHTSA Office of Defects Investigation.