I WAS DRIVING ON MY WAY TO A NEAR HIGHWAY WITH MY TWO CHILDREN, AND I HEARD A SMALL KNOCKING NOISE. I SLOWED DOWN TO A NEAR PARKING LOT, BECAUSE I THOUGHT IT WAS AN ENGINE COVER THAT WAS LOOSE, BUT THE VEHICLE CAME TO AN ABRUPT STOP. WHEN I HAD IT TOWED, AFTER MOTHERS DAY WEEKEND, I WAS TOLD THAT THE PROBLEM WAS THE TRANSFER CASE. NISSAN OFFERS A WARRANTY FOR THE CVT TRANSMISSION (DUE TO KNOWN FAILURES WITH IT) THAT COVERS 10 YEARS 120,000 MILES, BUT DOES NOT INCLUDE THE TRANSFER CASE (WHICH IS ANOTHER KNOWN PROBLEM WITH THE 03 04 MURANO MODELS). IT COST $3,178 TO FIX THE PROBLEM AT THE NISSAN DEALERSHIP (WHICH I HAD DONE). WHEN LOOKING FOR THIS PART THERE IS A VAST INCREASE IN PRICE BETWEEN THE 03 04 MODEL IN COMPARISON TO ANY OTHER MODEL, BECAUSE THERE IS SUCH A HIGHER DEMAND FOR THIS PARTICULAR PART (WHICH INDICATES THAT THIS IS A FREQUENT PROBLEM WITH THESE MODELS). I WAS TOLD AT THE DEALERSHIP THAT THE SEALS FROM THE TRANSMISSION WERE LEAKING, HENCE WHY IT BROKE. THE PROBLEM IS, THAT I WAS AT THAT SAME DEALERSHIP NOT TOO LONG BEFORE DUE TO AN ALTERNATOR PROBLEM, AND THEY GAVE ME A LIST OF PROBLEMS WITH THE VEHICLE WHICH INCLUDED: THE BELT, THE BELT TENSIONER, ALTERNATOR, WHEEL BEARING, AND REAR BRAKES, BUT NEVER MENTIONED LEAKING SEALS ON THE TRANSFER CASE. THERE ARE WAY TOO MANY FACTORS INDICATING THAT THERE WAS A MANUFACTURING/ENGINEERING PROBLEM WITH THE TRANSFER CASE ON THESE TWO MODELS THAT WAS FIXED ON LATER MODELS. I DO NOT FEEL SAFE DRIVING VEHICLE. I ASKED NISSA
2004 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
MAKING A TURN ONTO A CROSS STREET AND HEARD A LOUD POPPING NOISE, FOLLOWED BY THE DRIVER SEAT BECOMING UNSTABLE. WHEN THE TURN WAS COMPLETED, IT BECAME OBVIOUS THE DRIVER SEAT WAS BROKEN. I DID SOME RESEARCH AND FOUND THAT THIS IS A KNOWN PROBLEM WITH THE MURANO, AND HAS BEEN REPORTED NUMEROUS TIMES ACROSS MULTIPLE MODEL YEARS. APPEARS THAT THERE WAS EVEN AN ATTEMPT TO FORCE A RECALL, BUT THAT WAS NEVER FOLLOWED THROUGH. FILED A COMPLAINT WITH NISSAN - REQUIRED A DETAILED SERVICE REPORT (~$125) BEFORE THEY WOULD DO ANYTHING. FOUND THAT THEY WOULD NOT FIX FOR ANY CAR OUTSIDE OF WARRANTY (AND THIS APPARENTLY USUALLY HAPPENS AFTER THE WARRANTY PERIOD HAS EXPIRED). TYPICAL DEALER COST TO REPAIR IS $800 TO $1200. CAN ALSO BE SELF-FIXED BY REPLACING A BRACKET ($100) OR WELDING THE BROKEN PIECE (~$80). TO ME, THIS IS A DANGEROUS SITUATION AS THE SEAT CAN BREAK AT ANY TIME WHEN THE METAL HAS FATIGUED. I FELT FORTUNATE TO NOT HAVE THIS HAPPEN AT A HIGHER SPEED. *TR
I PURCHASED MY SUV NEW IN 2004 I HAVE FOLLOWED ALL REQUIRED DEALER MAINTENANCE. LAST YEAR THE SUV BEGAN TO SEEK TO STALL OR IGNORE THE ACCELERATOR. IF I PRESSED THE GAS TO THE FLOOR THE SUV WOULD NOT MOVE, THEN SUDDENLY IT WOULD TAKE OFF. IT SEEMS TO HAVE THIS ISSUE RANDOMLY AND EVEN SEEMS TO STALL AS I MAKE LEFT TURNS ACROSS TRAFFIC LANES. TODAY WAS SCARY, I NEED MY VEHICLE TO GET TO WORK, BUT I'M AFRAID TO DRIVE IT. THERE ARE HUNDREDS OF CONSUMER ISSUES ON LINE ALL WITH THE SAME ISSUE. NISSAN EXTENDED WARRANTIES FOR THIS ISSUE BUT NEVER NOTIFIED MOST OF US. LIKE TOYOTA WILL THERE HAVE TO BE FATALITIES IN ORDER FOR YOUR AGENCY TO FORCE A RECALL AND HOLD THEM ACCOUNTABLE? CLEARLY NISSAN KNEW THE CVT TRANSMISSIONS WERE FAULTY, ARE FAULTY. I DON,T EXPECT A RESPONSE BUT SOMETHING NEEDS TO BE DONE. PROTECT US. *TR
RATTLING NOISE OCCURRED COUPLE MONTHS AGO THEN HEARD WINDING NOISE DURING SLOW SPEEDS. YESTERDAY, THERE WAS LOUD CLANKING NOISE AT 25MPH AND THE CAR STOPPED. *TR
THE FIRST TIME THAT THIS ISSUE HAPPENED I WAS DRIVING DOWN A MOUNTAIN WITH LOTS OF CURVES WHEN THE CAR LOST POWER. I WOULD PRESS ON THE GAS PEDAL BUT THE CAR WOULD NOT RESPOND AS I STARTED TO HEAD INTO A CURVE ALL THE LIGHTS IN MY CENTER CONSOLE CAME ON AND THE CAR SHUT ITSELF OFF. I QUICKLY PROCEEDED TO PUT THE CAR IN NEUTRAL WITH ONE HAND AND WITH THE OTHER ON THE STEERING WHEEL DRIVING THE VEHICLE AS I WAS GOING AROUND A SHARP CURVE. I WAS ABLE TO START IT UP AGAIN BUT THIS WAS IN MY OPINION VERY DANGEROUS. I TOOK IT TO THE NISSAN DEALERSHIP AND THEY COULD NOT FIGURE OUT WHAT THE ISSUE. SOME MONTHS LATER I WAS DRIVING AROUND TOWN AND MY MURANO WOULD NOT MOVE EVEN THOUGH I WAS PRESSING THE GAS PEDAL ALL THE WAY TO THE FLOOR I PULLED OVER TO INSPECT THE ENGINE COMPARTMENT TO SEE IF I COULD FINED THE PROBLEM. FINALLY AFTER ABOUT 45 MIN. IT REGAINED THE ABILITY TO MOVE AGAIN. I HAVE TAKEN IT TO DIFFERENT MECHANICS BUT THEY HAVE NOT BEEN ABLE TO GET A CODE FOR THIS PROBLEM AND ALL I KEEP HEARING FROM THEM IS TO CONTINUE TO DRIVE IT UNTIL IT GETS WORSE. AS I HAVE STATED BEFORE I FIND THIS ISSUE TO BE VERY DANGEROUS AND THAT IS WHY I SEND NISSAN AN EMAIL TO LET THEM KNOW ABOUT MY DISSATISFACTION WITH THEIR PRODUCT AND TO LET THEM KNOW THAT I WILL NEVER AGAIN PURCHASE ANOTHER NISSAN PRODUCT. *TR
THE DRIVER'S SEAT ADJUSTMENTS ARE NO LONGER WORKING. IT APPEARS THE TRACK ON THE LEFT OF THE DRIVER'S SIDE SEAT IS STUCK THEREFORE THE SEAT IS STUCK IN A SLIGHT SIDEWAYS POSITION. *TR
I WAS DRIVING THE VEHICLE IN RESIDENTIAL AREA, IT SOUNDED LIKE METAL WAS GRINDING THE VEHICLE FILLED WITH SMOKE, AND .COMPLETELY SHUT OFF. I HAD TO HAVE VEHICLE TOWED TO THE DEALER AS IT WAS UNABLE TO FUNCTION. AS SOON AS THE MECHANIC TURNED ON THE CAR HE STATED IT WAS THE TRANSFER CASE. FROM MY RESEARCH THE TRANSFER CASE IS CONNECTED TO THE TRANSMISSION AS WELL AS THE FRONT AND REAR AXLES BY MEANS OF DRIVE SHAFT.THIS IS A DEFINITE SAFETY ISSUE, IF I WAS DRIVING ON A HIGHWAY AND THIS HAPPENED AND THE VEHICLE STALLED I WOULD HAVE BEEN IN A TERRIBLE CAR CRASH. THE DEALER SAID IT WAS NOT COVERED UNDER THE WARRANTY AND THE COST OF REPAIR WAS $3,800.00. THIS SIS RIDICULOUS. NISSAN SHOULD DO A RECALL ON THIS PART. I SEARCHED THE INTERNET AND THERE ARE SO MANY COMPLAINTS ABOUT THE SAME ISSUE IN THE SAME MAKE/MODEL AND YEAR OF THIS VEHICLE.SOMETHING NEEDS TO BE DONE, NISSAN SHOULD ISSUE A RECALL ON THIS PART ITS VERY DANGEROUS. FOR THE PEOPLE WHO HAVE ALREADY PAID SHOULD RECEIVE A REFUND OR PARTIAL REFUND BECAUSE THIS IS A COMMON PROBLEM AND IT IS IN FACT A SAFETY ISSUE. I JUST THANK GOD MY CHILDREN WERE NOT IN THE VEHICLE AT THAT TIME.. *TR
THE DRIVER SEAT BRACKET BROKE ON THE LEFT SIDE. THE SEAT NOW TILTS TO THE LEFT. WHEN DISCOVERED VEHICLE WAS PARKED AND NOT USED. ON THAT DAY I JUST SIT IN THE CAR AND SEAT TILTED TO THE LEFT. LOOKED UNDER NEAT THE SEAT AND SAW THAT THE MEAT BRACKET THAT HOLDS THE SEAT BROKE IN TWO. THIS IS SERIOUS SAFETY ISSUE FOR ME AS A DRIVER. I AM JUST GLAD THAT THE BRACKET DID NOT BREAK WHILE DRIVING THAT COULD HAVE CAUSED AN ACCIDENT. READ SEVERAL FORUMS ON INTERNET WHERE PEOPLE COMPLAIN ABOUT SAME PROBLEM. NISSAN NEEDS TO FIX THIS ISSUE. RECALL IS NEEDED. *TR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT GASOLINE FUMES EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE EXHAUST MANIFOLD NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
THE SUN VISOR ON THE DRIVER'S SIDE WILL NOT STAY IN THE UPWARD OR "NOT IN USE" POSITION. WHILE DRIVING IT WILL FALL DOWN BLOCKING MY VISION WHILE DRIVING.. DEALERSHIP SAID THEY ARE AWARE OF THE PROBLEM. I PURCHASED A NEW VISOR AND HAD IT INSTALLED AT A RIDICULOUS COST OF OVER $200. THEY SAID THAT I COULD BUY A NEW ONE OR JUST USE VELCORO TO HOLD IT UP. THE DRIVER'S SIDE VISOR WILL STILL FALL DOWN AT RANDOM TIMES BLOCKING MY VISION AND AT TIMES AT VERY CRUCIAL MOMENTS. I FEEL THIS IS A MAJOR SAFETY HAZARD AND A DEFECT PRODUCT INSTALLED BY NISSAN. IN THE BEGINNING I TRIED TO GET NISSAN TO FIX. THIS IS A SAFETY HAZARD. I AM HOPING TO GET A REFUND IF IT IS RECALLED. *TR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
I PURCHASED A USED 2004 NISSAN MURANO IN AUGUST 2013 AS IS, AND UNAWARE OF ANY ISSUES WITH THE VEHICLE. I TRANSPORT DISABLED PEOPLE IN MY VEHICLE, AS PART OF MY JOB. ABOUT 2 WEEKS AFTER PURCHASING THE CAR I WAS MAKING A LEFT HAND TURN IN AN INTERSECTION ON A YELLOW FLASHING ARROW WITH ONCOMING TRAFFIC DOING SPEEDS OF 50 MPH, WHEN SUDDENLY AS I PUSHED DOWN ON THE GAS PEDAL, I HAD NO POWER AND THE CAR WOULD NOT MOVE. IN A PANIC I PUSHED THE GAS PEDAL TO THE FLOOR AND NOTHING, BUT THEN SUDDENLY THE CAR LUNGED FORWARD AND TOOK OFF AT A HIGH RATE OF SPEED. THIS WAS TERRIFYING AND I HAD 2 DISABLED PEOPLE IN MY CAR AT THE TIME. I WAS SO SCARED.! THE CAR SEEMED TO DRIVE FINE AFTER THAT FOR A COUPLE MORE WEEKS, AND THEN SUDDENLY WITH NO WARNING AFTER TURNING OUT OF A DRIVEWAY IN FRONT OF TRAFFIC DOING ABOUT 35MPH, THE VEHICLE ONCE AGAIN DID THE SAME THING. I TOOK IT TO A NISSAN DEALER AND TOLD THEM WHAT HAD HAPPENED AND THEY SAID WITHOUT A CODE SHOWING THEY COULDN'T DO ANYTHING. THIS IS A VERY DANGEROUS ISSUE, THAT COULD LEAD TO PEOPLE BEING SERIOUSLY INJURED OR KILLED, AND YET THERE IS NO RECALL FOR THIS PROBLEM. THIS IS VERY SPORADIC WHEN IT HAPPENS, AND YOU DON'T GET ANY WARNING IT'S GOING TO HAPPEN! I AM NOW MAKING A PAYMENT ON A CAR, THAT I AM SCARED TO DRIVE, AND MORE SO TRANSPORT DISABLED PEOPLE IN, SO I HAVE ELECTED TO PARK THE VEHICLE AND DRIVE MY KIA. THIS IS NOT RIGHT, OR FAIR. AND AFTER READING POSTS ONLINE ABOUT THIS ISSUE, IT IS A VERY WE'LL DOCUMENTED PROBLEM WITH THESE
WIFE AND I TRAVELING FROM NORTH GEORGIA MOUNTAINS ON A STATE HWY, APPROX 55 MPH. THE ENGINE SUDDENLY LOST THE ABILITY TO ACCELERATE AND FELT AS IF THE CAR VIOLENTLY DOWNSHIFTED (AUTOMATIC TRANSMISSION). THERE WAS NO FOREWARNING, NO 'WARNING LIGHTS' ILLUMINATED BEFORE, DURING, OR AFTER THE EVENT. FORTUNATELY FOR US, I WAS ABLE TO GET THE CAR OFF THE ROAD. THE CAR DID NOT LOSE ELECTRICAL POWER, NOR DID THE ENGINE SHUT OFF. THE SHIFTER DID NOT ACCIDENTALLY GET MOVED, AS THE CAR WAS STILL IN DRIVE. AFTER WE SAT ON SIDE OF THE ROAD FOR SEVERAL MINUTES REGAINING OUR WITS, I DEPRESSED THE ACCELERATOR, TO MOVE BACK ONTO THE HIGHWAY. THE ENGINE WOULD NOT RESPOND TO THE GAS PEDAL. IT JUST IDLED. AGAIN, I PUMPED THE GAS PEDAL AND THERE WAS NO CHANGE TO ENGINE IDLE. I TURNED THE IGNITION SWITCH OFF, AND BACK ON, AND THE PROBLEM CLEARED. THIS IS THE "THIRD SUCH OCCURRENCE" IN TWO WEEKS TIME. WE TOOK THE CAR TO A LOCAL NISSAN DEALERSHIP IN LILBURN, GEORGIA (HWY 78) AND EXPLAINED THE PROBLEM IN DETAIL. THE SERVICE ADVISOR DID NOT COMMENT IF THEY HAD EVER HEARD OF A SIMILAR ISSUE WITH THIS VEHICLE. ON THE 8TH OF APRIL, WE WENT BACK TO THE DEALERSHIP TO FIND OUT WHAT THE PROGNOSIS WAS FOR THIS VEHICLE. NISSAN DID NOT HAVE AN EXPLANATION. THEIR COMPUTER READOUT DID NOT INDICATE A PROBLEM RELATED TO OUR COMPLAINT. IN OTHERWORDS, THEY HAD NO IDEA, AFTER CHARGING US $125.00 FOR A COMPUTER DIAGNOSTIC. WE'RE BACK TO TAKING IT TO A LOCAL MECHANIC TO SEE IF THEY CAN DISCOVER THE PROBLEM. *TR
IN ABOUT FEB 2010 SOMETHING WENT WRONG WITH OUR 04 NISSAN MURANO. WE TOOK THE MURANO TO NISSAN OF ROSEVILLE, CA, AND THEY TOLD US IN ADDITION TO THE ACTUAL REASON WE WERE THERE, THAT OUR TRANSMISSION NEEDED TO BE REPLACED. WE EXPLAINED THAT WE DIDN'T FEEL ANYTHING DIFFERENT WHILE DRIVING. MIKE (SERVICE GUY) TOLD US THE 2004 MURANO HAS A HUGE PROBLEM WITH TRANSMISSIONS FAILING, AND NISSAN HAS SINCE REDEVELOPED THE CVT TRANS, AND SHOULD BE REPLACED. AND THE WARRANTY IS EXPIRING AT 80,000 MILES, AND WOULD NOT BE COVERED ANY LONGER. WE WERE RELUCTANT, BUT AFTER SPEAKING FURTHER WITH MIKE, AND NOW FEELING SCARED THAT MY WIFE WILL BE STUCK SOMEWHERE WITH A BROKEN TRANS, WE DID RELUCTANTLY LET NISSAN DO THE REPAIRS. OUT OF FEAR OF FUTURE FAILURE. SHORTLY AFTER, NISSAN EXTENDED THE TRANS WARRANTY TO 120,000, OR 10 YEARS. NOW, THE MURANO HAS JUST UNDER 137K, AND THE TRANSMISSION BROKE WHILE MY WIFE WAS ON THE FREEWAY, AND ONLY BY MY WIFE'S QUICK THINKING, DID SHE AVOID A COLLISION WITH ANOTHER CAR. THE WHOLE CAR SHUTS DOWN, EVEN IF YOU PRESS THE GAS DOWN TO THE FLOOR. NOTHING HAPPENS. SHE WAS ABLE TO RESTART THE CAR, AND SLOWLY (5MPH) MOVE OVER TO THE SHOULDER OF THE FREEWAY. I HOPE YOU UNDERSTAND HOW SCARY THIS SCENARIO WAS. SO NOW WE CALL NISSAN CONSUMER AFFAIRS, GAVE THEM THE DETAILS OF THE CAR (YR MAKE MODEL VIN MILES) OVER THE PHONE. NISSAN ASKED THAT I TOW THE CAR TO THE DEALER, SO I DID THE NEXT DAY (FRIDAY 28TH). I RECEIVED A CALL MONDAY MORNING (31ST), AND PAT FROM NISSAN CON
THE CAR LOSES POWER AS YOU ARE DRIVING, YOU PRESS ON THE ACCELERATOR AND IT SEEMS AS IF IT IS IN NEUTRAL, YOU CAN PRESS ALL THE WAY TO THE FLOOR AND IT DOESN'T MOVE OR GOES VERY SLOW AND THEN IT LURCHES FORWARD. OTHER TIMES, YOU HAVE TO TURN OFF THE ENGINE AND THEN RESTART FOR IT TO MOVE FORWARD. THERE IS NO WARNING, NOTHING. *TR
THE VEHICLE FEELS LIKE IT WON'T SHIFT. WHEN FIRST STARTING OUT THE RPM'S RACE TO 3 OR 4 AND THE CAR REVS LIKE IT WON'T SHIFT GEARS. NOW, WHILE DRIVING 70 THE RPM'S ARE AT 5 OR 6 AND FEELS/SOUNDS LIKE IT WONT SHIFT. *TR
TRANSMISSION FAILS IN TRAFFIC. CANNOT ACCELERATE. THIS IS A SAFETY HAZARD WHERE LIVES ARE BEING PUT AT RISK. *TR
AT 90,000MI NEEDED MOTOR MOUNTS, CONTROL ARMS, AND FRONT END IS STILL NOTHING TO WRITE HOME ABOUT. IT WON'T TAKE GAS AND IT BUCKS. *TR
THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM! THIS HAPPENS DAILY. *TR
WHILE GOING AROUND A TURN I HEARD A SNAP AND THE DRIVERS SEAT FELL TO THE SIDE. UPON MECHANIC INSPECTION FOUND BROKEN FRAME. *TR
THERE HAS NOT BEEN A WRECK YET, BUT IF MY 16 YEAR OLD DAUGHTER CONTINUES TO DRIVE THIS CAR THERE WILL BE A WRECK. WE BOUGHT OUR 16 YEAR OLD DAUGHTER A 2004 NISSAN MURANO. THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE SHE IS DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM!!! *TR
I WAS DRIVING AT 25 MPH AND SUDDENLY THE AIR BAGS WENT OFF WITHOUT A COLLISION (RIGHT AND LEFT CURTAIN AND LEFT AND RIGHT FRONT SEAT). I'VE NEVER BEEN ON A CRASH OR HIT ANYTHING IN ANY WAY TO ACTIVATE THE AIR BAGS. THE "AIR BAG LIGHT" HAS NEVER BEEN ON EXCEPT FOR NOW AFTER THE INCIDENT. THANKFULLY I WAS DRIVING AT LOW SPEED SO I WAS ABLE TO COME TO A STOP WITHOUT ANY FURTHER INCIDENTS. MOST OF ALL, I WASN'T IN THE CAR WITH MY KIDS, I CAN'T IMAGINE HOW THAT COULD BE. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WAS SAFE. NOBODY TOLD ME IT WAS GOING TO SELF DESTRUCT IN 10 YEARS, POPPING LIKE A POPCORN. I WENT TO THE NISSAN DEALER AND THEY SAID THEY COULDN'T HELP ME BECAUSE IT'S NOT UNDER WARRANTY. REALLY???? I'M TALKING SAFETY HERE! THIS IS NOT WEAR & TEAR. IF I KNEW I WAS GOING TO SPEND 30K ON A CAR THAT WOULD SELF DESTRUCT IN 10 YEARS I WOULDN'T HAVE SPEND A PENNY! THIS IS A SAFETY HAZARD AND IT MUST BE FIXED. NISSAN TREATED ME LIKE IF I WAS THE ONLY CASE EVEN WHEN I COULD SEE CLEARLY ON THE INTERNET THIS ISSUE HAS BEEN HAPPENING BEFORE. SO THEY DON'T KNOW WHAT THEY ARE SELLING? AND WORST OF ALL, THEY (NISSAN) DIDN'T SEEMED INTERESTED TO INVESTIGATE THIS INCIDENT. DEFINITELY "SAFETY FIRST" IS NOT WHAT THEY HAVE IN MIND. THIS IS EXTREMELY FRUSTRATING. THEIR SOLUTION WAS FOR ME TO GO TO MY INSURANCE COMPANY. *TR
JUST L 2 WEEKS AGO MY TRANSMISSION WAS REPLACED AND A WEEK LATER MY TRANSFER CASE UNIT NEEDED TO BE REPLACED. AFTER DOING RESEARCH I FOUND OUT THAT THIS WAS A COMMON ISSUE WITH THE NISSAN MURANO WITH YEAR RANGING FROM 2003-2009. *TR
SEAT BRACKET BROKE WHEN MY WIFE WAS DRIVING DOWN THE ROAD. THIS CAUSED THE SEAT TO TILT FORWARD. I CALLED THE LOCAL NISSAN DEALERSHIP AND THEY WANTED 1036.00 DOLLARS FOR A PART, FOR SAFETY REASONS SHOULD BE RECALLED. IF ONE OF THESE BRACKETS(THEY HAVE A PROBLEM WITH FRONT AND BACK) BREAKS DURING A WRECK, THE SEAT ANGLE COULD EFFECT THE EFFECTIVENESS OF AIRBAGS. MY WIFE IS SCARED TO DRIVE IT. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES. CALLED NISSAN CORP. THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THERE IS NO ACTIVE CAMPAIGN TO RECALL. *TR
THE DRIVER SEAT FRAME RAILING (LEFT SIDE OF FRAME) HAS BROKEN CAUSING THE SEAT TO DROP DOWN A FEW INCHES. THE LEFT OF THE SEAT CAN ACTUALLY BE LIFTED UP DUE TO THE FRAME SEPARATION. THE SEAT IS NO LONGER BEING ATTACHED TO TWO TRACKS BUT ONLY ONE. I'D LIKE TO ADD THAT THIS IS THE SECOND TIME THIS DEFECT HAS OCCURRED. THE FIRST TIME AND SECOND TIME DEFECTS ARE EXACTLY THE SAME. *TR
THE DRIVER SIDE SEAT BRACKET FAILED DURING ROUTINE CORNERING. THE SEAT NOW SITS SEVERAL INCHES LOWER TO THE LEFT AND ROCKS DURING CORNERING. THIS COULD HAVE BEEN A SERIOUS SAFETY SITUATION IF THIS HAD OCCURRED AT HIGHS SPEEDS. THIS APPEARS TO BE COMMON PROBLEM WITH THIS VEHICLE, AND I FIND IT HARD TO BELIEVE THAT NISSAN HAS NOT ISSUED A RECALL. *TR
MY 2004 NISSAN MURANO LOST POWER WHILE DRIVING DOWN THE ROAD AND ALMOST CAUSED AN ACCIDENT. THE TRANSMISSION MADE A GRINDING SOUND WHEN PUSHING DOWN THE ACCELERATOR AND LOST MOST OF ITS ABILITY TO ACCELERATE AT ALL AND THEN STARTED LURCHING FORWARD ROCKING THE WHOLE VEHICLE BACK AND FOURTH. I TOOK IT TO A NISSAN DEALERSHIP AND EXPLAINED THE PROBLEM ,I EVEN LEFT IT OVER NIGHT SO THEY COULD TEST IT IN HOT AND COLD CONDITIONS. THE DEALER CALLED ME THE NEXT DAY AND TOLD ME IT WASN'T THE TRANSMISSION BUT TWO DRIVE BELTS,FRONT RIGHT BEARING AND STRUT CAP THAT NEEDED TO BE REPLACED. I REFUSED THE WORK AT THE NISSAN DEALER AND TOOK IT TO A (ASE MECHANIC) FRIEND WHO ORDERED ALL FACTORY NISSAN PARTS AND INSTALLED THEM. NEEDLESS TO SAY AFTER READING ALL THE OTHER PROBLEMS OTHER 04 NISSAN MURANO OWNERS ARE HAVING, I AM STILL HAVING THE SAME PROBLEM. THE CAR MAKES A LOUD GRINDING SOUND LOOSES POWER AND IS ROCKING BACK FORWARD CAUSING THE WHOLE VEHICLE TO LEAP FORWARD IF YOU LET OFF THE BRAKES. THE DEALER TOLD ME THAT WITHOUT A CHECK ENGINE CODE THEY COULD DO NOTHING FOR ME. I HAVE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE AND WORRY ABOUT MY SAFETY AS WELL AS FOR OTHERS AROUND THE VEHICLE. I LIVE NEXT TO TWO ELEMENTARY SCHOOLS AND HAVE TO DRIVE ON THE HIGHWAY DAILY. WHY ISN'T NISSAN BEING HELD ACCOUNTABLE FOR THEIR ISSUES THAT SHOULD BE RECALLS?.I HAVE EVERY SERVICE RECORD FOR THE VEHICLE WITH ALL SCHEDULED MAINTENANCE LOGGED WITH RECEIPTS. IT SEEMS LIKE THE DEALERSHIPS HAVE ALL COME UP
AS I WAS MAKING A LEFT TURN DRIVER SEAT BROKE OFF THE LEFT TRACK CAUSING THE SEAT TO ROCK DANGEROUSLY. THIS SEEMS A COMMON PROBLEM IN THIS VEHICLE I HAVE SEEN AND HEARD ABOUT MANY OTHER CASES. THIS SHOULD BE A RECALL FROM NISSAN TO FIX THE FAULTY SEAT TRACK MECHANISM. I HAVE BEEN ABLE TO TEMPORARILY FIX THIS PROBLEM BY WELDING THE TRACK, HOWEVER THIS KEEPS HAPPENING AND HAS BECOME A DANGER TO MY LIFE. I AM NOT SURE IF THIS PROBLEM COULD BE FIXED ANY MORE. I WAS GIVEN A QUOTE OF $1,200.00 DOLLARS BY MY NISSAN DEALER, HOWEVER, I AM GOING TO CONTINUE THE TEMPORARY FIX DESCRIBED ABOVE AND WHEN THAT ULTIMATELY COMPLETELY FAILS, I HAVE NO IDEA WHAT TO DO. I HOPE NISSAN FINALLY REALIZES THAT THIS IS A FACTORY PROBLEM WHICH NEEDS TO BE RECALL BEFORE A BIG TRAGEDY HAPPENS AND SOMEONE LOOSES THEIR LIFE/LIVES, AND NISSAN GETS SUED FOR MILLIONS OF DOLLARS. NISSAN CARS ARE EXPENSIVE AND NOT ENOUGH SAID ABOUT THEIR PRICEY PARTS!! *TR
THE HEATER CORE IS CAUSING A PROBLEM WITH THE WINDSHIELD. NO ONE SELLS THE REPLACMENT PART BUT THE DEALER. *TR
CAR STALLED IN THE MIDDLE OF HIGHWAY AND WOULD MOVE AND STALL ALL OF A SUDDEN. CAR MECHANIC INDICATED THE CODE IS P0776 INDICATING DEFECTIVE CVT TRANSMISSION. NISSAN HAS NOT RECALLED THIS TRANSMISSION AND I AM OUT OF WARRANTY. THIS IS A DEFECT AND SHOULD BE RECALLED AS THERE ARE NUMEROUS COMPLAINTS DUE TO THE SAME INCIDENT ON THESE TRANSMISSIONS. *TR
YESTERDAY AFTER WORK, I OPENED THE HATCH TO THE BACK OF MY VEHICLE TO REMOVE JUMPER CABLES. WHEN I WENT TO CLOSE THE HATCH DOOR, IT WOULD NOT STAY CLOSED. I LOOKED CLOSER AT THE MECHANISM THAT LOCKS THE DOOR IN THE CLOSED POSITION, AND IT WAS NOT MOVING BACK INTO THE PROPER POSITION. I THOUGHT INITIALLY IT WAS DUE TO THE COLD WEATHER, BUT EVEN AFTER IT WAS GIVEN TIME TO HEAT UP IT CONTINUED TO STAY IN THE OPEN POSITION. I MADE DUE BY DUCT TAPING THE HATCH CLOSED TO MAKE IT HOME. I LOOKED ONLINE AND SAW THAT THOUSANDS OF OTHER MURANO OWNERS HAVE HAD ISSUES WITH THEIR LOCK ACTUATORS ON DOORS, HATCHES AND EVEN THE GAS COVER ACTUATOR. IT IS EXTREMELY CONCERNING TO ME DUE TO THE OBVIOUS SAFETY HAZARDS THAT ACCOMPANY THIS MALFUNCTION. *TR
WELL I WAS DRIVING REGULAR TO HEAVY TRAFFIC TRANSMISSION JUST LOCKED ON ME CAR STARTED SHAKING HAD TO PULL TO THE SIDE AFTER OTHER DRIVER'S STOP TO TRY TO HELP THE CAR TURNS ON BUT WHEN YOU GET TO 40 IT STARTS JERKING AND WONT SHIFT I TOOK IT TO MECHANIC SHOPS THEY PUT IT ON THE COMPUTER AND NOTHING COMES UP HE RAN IT FOR A WHILE AND IT RAN OK. AGAIN A DAY LATER IM ON MY WAY TO WORK AND IT DID IT AGAIN THIS TIME I ALMOST GOT HIT FROM BEHIND AT THIS POINT IM SCARED TO DRIVE THIS CAR. SOME ONE PLEASE HELP ME I HAVE 3 SMALL CHILDREN THAT COMMUTE WITH ME AND IM SCARED THAT WE WILL GET INTO AN ACCIDENT. IS ANYONE AWARE OF ANY FACTORY DEFECTS ON THESE MURANOS? *TR
MY 2004 NISSAN MURANO CONKED OUT WHILE MAKING A TURN ON A BUSY CHICAGO INTERSECTION. THE CVT WAS THE CULPRIT. NISSAN KNOWS THERE IS DESIGN FLAW WITH THIS TRANSMISSION AND EXTENDED THE WARRANTY TO 10 YEARS/100K WHICH EVER COMES FIRST. UNFORTUNATELY MY CAR EXCEEDED THE MILEAGE. AFTER 2 TOWS AND MORE THAN A WEEK AT THE DEALER, I RECEIVED A BILL FOR OVER 4K. NISSAN KNEW OF THIS PROBLEM FROM THE GET GO. THERE SHOULD BE A RECALL DUE TO THE SAFETY ISSUE. THERE IS NO WAY OF BEING PREPARED FOR THIS TYPE OF INCIDENT. CONSUMERS SHOULD BE PROTECTED. *LN *TR
INTERMITTENT POWER STEERING FAILURE. MANY COMPLAINTS FILED ABOUT THIS ISSUE.
THE DRIVER'S VISOR WILL NOT STAY UP AND FALLS WHEN DRIVING. IT IS NOT USABLE BECAUSE IT WILL ONLY STAY IN A STRAIGHT DOWN POSITION WHICH BLOCKS YOUR VIEW AS YOU DRIVE. CURRENTLY THIS IS VISOR IS BEING HELD UP WITH VELCRO TO PREVENT IT FROM FALLING DOWN AND BLOCKING VISION WHILE DRIVING. IF YOU USE THE VISOR, YOU NEED TO HOLD IT BACK TOWARDS THE WINDSHIELD WITH YOUR LEFT HAND, LEAVING ONLY ONE HAND ON THE STEERING WHEEL. *TR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ERRONEOUSLY DECELERATED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000. THE CURRENT MILEAGE WAS 200,000.
THE DRIVER POWER DOOR LOCK ACTUATOR FAILED FIRST AND FEW DAYS AGO THE PASSENGER SIDE, REAR POWER DOOR LOCK ACTUATOR FAILED. *TR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, SHE WAS NOTIFIED THAT THE TRANSFER CASE GASKET WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 122,000.
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
I GOT IN MY MURANO, STARTED IT, AND BEGAN TO DRIVE. SUDDENLY, THE LEFT SIDE OF MY SEAT DROPPED SEVERAL INCHES (ABOUT 5 OR 6 INCHES). THIS DROP CREATED A JERK TO THE LEFT. UPON INSPECTION OF THE UNDERSIDE OF THE DRIVER'S SEAT I FOUND THE SUPPORT BRACKET TO BE BROKEN (CRACKED IN BOTH SUPPORT POINTS). *TR
VEHICLE HAD NO ACCELERATION. WHEN IDLING AT A LIGHT AND THEN DEPRESSING THE ACCELERATOR PEDAL THERE WAS A 3 OR 4 SECOND DELAY BEFORE THE VEHICLE MOVED. ACCELERATION WAS VERY SLUGGISH FOR THE NEXT 5 MINUTES AND THEN THE PROBLEM WENT AWAY. PROBLEM HAPPENED AGAIN ABOUT 6 WEEKS LATER. VEHICLE IDLED SMOOTHLY. ENGINE RAN FINE, JUST NO ACCELERATION. *TR
THERE WAS A STRUCTURAL FAILURE OF THE ANCHOR/BRACKET UNDERNEATH THE DRIVER'S SEAT. WHILE I AM DRIVING, THE SEAT ROCKS FROM SIDE TO SIDE, AND DIPS UP AND DOWN. WHEN I TURN, THE SEAT ROCKS A COUPLE OF INCHES DOWN AND THEN POPS BACK AS I COME OUT OF THE TURN. ALSO VEHICLE LOSES ACCELERATION POWER WHEN COMING OUT OF A COMPLETE STOP. *TR
THERE WAS A STRUCTURAL FAILURE OF THE ANCHOR/BRACKET UNDERNEATH THE DRIVER'S SEAT. WHILE I AM DRIVING, THE SEAT ROCKS FROM SIDE TO SIDE, AND DIPS UP AND DOWN. WHEN I TURN, THE SEAT ROCKS A COUPLE OF INCHES DOWN AND THEN POPS BACK AS I COME OUT OF THE TURN. *TR
MY WIFE WAS DRIVING AND, SUDDENLY THE CAR SLOW DOWN BY ITSELF IN THE RESIDENCE AREA. SHE MANAGED TO MOVE THE CAR OUT OF THE ROAD. *TR
WHILE TRAVELING VEHICLE BEGAN TO MAKE VERY LOUD NOISE AND BEGAN TO STALL. HAD TO BE TOWED TO MECHANIC AT WHICH TIME IT WAS DETERMINED THE TRANSFER CASE WAS CRACKED. AS I RESEARCHED THIS, I DISCOVERED NUMEROUS MURANO OWNERS WITH THIS ISSUE. VEHICLE ONLY HAS 69,000 MILES AND THE COST TO REPAIR $4000.00! *TR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THOSE BRAKES WERE DEPRESSED WHILE APPROACHING A STOP SIGNAL AND THE ENGINE STALLED WITHOUT WARNING. THE ENGINE WAS RESTARTED AFTER SHIFTING INTO PARK AND THEN DRIVE. THE FAILURE RECURRED FIVE TIMES WHILE THE CONTACT WAS SITTING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE FRONT DOOR HANDLE FAILED AND BECAME DETACHED FROM THE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
TRANSMISSION HAS DEFECTIVE SEAL BETWEEN IT AND TRANSFER CASE CAUSING GEAR OIL TO LEAK OUT AND FAILURE TO COMPONENTS. CAN CAUSE LOSS OF CONTROL AND STALLING WHILE IN TRAFFIC WITH POTENTIAL TO HAVE AN ACCIDENT OR CRASH. *TR
BELT TENSIONER PULLEY ASSEMBLY GETS RUSTED AND BREAKS OVER TIME CAUSING THE SERPENTINE BELT TO BREAK DURING DRIVING POSSIBLY BREAKING POWER STEERING PUMP BELT IN THE PROCESS. STEERING WILL FREEZE OR BECOME EXTREMELY DIFFICULT CAUSING STEERING FAILURE AND AN ACCIDENT. *TR
I HAVING BEEN DRIVING ABOUT 50 MPH AND TRY TO ACCELERATE TO 65 AND THE ENGINE IS STRUGGLING TO GET UP TO SPEED. I ALSO PARKED IN A PARKING STALL AND COULD NOT GET IT INTO PARK IT WAS STUCK BETWEEN DRIVE AND NEUTRAL. I HAD TO TRY SEVERAL TIMES TO GET IT INTO PARK. I FINALLY WAS ABLE TO GET IT INTO PARK. I WOULD LIKE TO KNOW IF THERE IS A RECALL ON THIS TRANSMISSION FOR A 2004 MURANO. ALL THE REVIEWS SHOW THAT THERE HAVE BEEN PROBLEMS WITH THE TRANSMISSION FOR THIS YEAR I NOW HAVE TO PAY OVER $3000 FOR A NEW TRANSMISSION. IS THIS GOING TO BE PROBLEMS WITH MY NEW TRANSMISSION? *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Nissan Murano → · Every Murano year → · How the figures are calculated →