GOT THIS CAR FROM MY BROTHER AND BEGAN DRIVING IT AT 104,800 MILES ON VEHICLE. WITHIN A FEW DAYS, WAITING TO TURN LEFT INTO A PARKING LOT, DEPRESSING ACCELERATOR AND NOTHING HAPPENED. THIS HAS SUCCEEDINGLY HAPPENED A DOZEN TIMES, MORE OFTEN IN HEAVY TRAFFIC FROM A STOPPED POSITION. MY MECHANIC HAS REPLACED THE THROTTLE BODY AND CHECKED ALL CODES. STILL, IT IS CONTINUING. IN READING COMPLAINTS, BOTH AT THIS .GOV SITE AND OTHER WEBSITES, THIS IS A COMMON AND CONSISTENT FAULT WITH THE CVT TRANSMISSION FOR 03 & 04 NISSANS. NEITHER NISSAN NOR WWW.NHTSA.DOT.GOV HAS RESPONDED. DOES SOMEONE HAVE TO DIE BEFORE THERE IS A REACTION? IT IMPLIES NOT ONLY THIS, BUT ALSO THAT NISSAN UNDERSTANDS IT WILL DO BETTER FINANCIALLY DEALING WITH THE VERY FEW INSTANCES OF LAWSUITS. THE CAR QUALIFIES FOR THE LEMON LAW, IF THERE IS SUCH A LAW STILL IN EFFECT. IT IS WORTHLESS UNLESS I SPEND AROUND $5000. TO REPLACE A TRANSMISSION THAT IS FAULTY TO BEGIN WITH.
2004 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
I PURCHASED MY MURANO BRAND NEW IN 2004. UNTIL RECENTLY THE CAR WORKED WELL ENOUGH, HOWEVER WHILES DRIVING ON THE HIGHWAY RECENTLY, THE CAR STOPPED ACCELERATING. FORTUNATELY I WAS ABLE TO PULL TO THE MEDIAN SAFELY WITHOUT INCIDENT. AFTER SHUTTING THE CAR OFF FOR A FEW MOMENTS AND RESTARTING THE ACCELERATION ISSUE APPEARED TO BE SOLVED. THE FOLLOWING DAY THE CAR COMPLETELY STALLED AFTER I STOPPED AT A LIGHT. AFTER DEPRESSING THE ACCELERATOR FOR A FEW SECONDS, THE CAR TOOK OFF AS IF IT IS IN A DRAG RACE. VERY, VERY DANGEROUS. SHUTTING THE CAR OFF AND THEN PUTTING IT BACK ON SEEMS TO TEMPORARILY SOLVE THE ISSUE, HOWEVER THIS HAS BECOME A CONSTANT ROUTINE WHEN DRIVING THE VEHICLE. WHEN THE CAR COMES TO A FULL STOP (AS IN TRAFFIC) IT STALLS. WHEN THE ACCELERATOR IS PRESSED, THE CAR TAKES OFF. TOOK THE CAR TO THE NISSAN DEALERSHIP WHERE I WAS INFORMED THAT THE CAUSE OF THE STALLING IS THE POWER TRAIN; THE COST OF WHICH TO REPLACE WILL BE UPWARDS OF $4000. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THE ISSUES I AM EXPERIENCING IS COMMON TO MURANOS MANUFACTURED BETWEEN 2003-2009 AND THAT NISSAN HAS STEADFASTLY REFUSED TO RECALL THE VEHICLES AND FIX THESE FAULTY CVTS. THIS IS QUITE PERPLEXING AS MANY THOUSANDS OF PEOPLE ACROSS THE COUNTRY HAVE REPORTED SIMILAR ISSUES. IS NISSAN WAITING FOR SOMEONE TO DIE BEFORE THEY REPLACED THE DEFECTIVE CVTS IN THEIR OLDER VEHICLES? PLEASE FORCE THEM TO ADDRESS THIS ISSUE BEFORE IT'S TOO LATE.
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING DOWN AN INCLINE APPROXIMATELY 20 MPH, THE TRANSMISSION FAILED TO RESPOND UNTIL AFTER THE GEAR LEVER WAS SHIFTED INTO PARK AND THEN INTO THE DRIVE POSITION. THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES. ON A SEPARATE OCCASION, THE TRANSMISSION SLIPPED OUT OF GEAR FOR A FEW MOMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER SEAT TRACK FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
THE SUN VISOR DOESN'T STAY UP AND FALLS DOWN, BLOCKING MY VISION (AN OBVIOUS DANGER). THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE 2004 MURANO YET NISSAN WILL NOT COVER A FIX.
I WAS DRIVING MY CAR ON THE HIGHWAY FOR ABOUT 15 MILES. ONCE I EXITED THE HIGHWAY AND STOPPED MY CAR DID NOT WANT TO ACCELERATE. IT STALLED UNTIL I APPROACHED MY DESTINATION. I TRIED PUTTING TRANSMISSION FLUID IN THE VEHICLE AS IT READ IT WAS LOW WHICH IS ODD BECAUSE IT HASN'T BEEN A MONTH SINCE I'VE GOTTEN AN OIL CHANGE. SO MUCH DIFFICULTY GETTING UP HILLS. ONCE I'M ABLE TO GET GOING THE CAR WOULD ACCELERATE, HOWEVER ONCE IM AT A STOP IT TAKES OVER 15 SECONDS TO ACTUALLY PICK UP SPEED. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING WHICH IS EXTREMELY DANGEROUS TO MYSELF AND OTHER DRIVERS. THIS SEEMS TO BE A KNOWN ISSUE IN OLDER MODEL MURANOS THAT HAS YET TO BE RECALLED. I HAVE NO WARRANTY LEFT ON THE VEHICLE WHICH MEANS I AM AT A LOST. I'VE ONLY HAD THIS VEHICLE FOR 6 MONTHS AND I'VE KEPT UP ON ALL OIL CHANGES AND KEEP UP WITH THE VEHICLE. THIS FAULTY CVT NEARLY COST ME AND MY CHILDREN'S LIFE. THEY REALLY SHOULD FIX THIS ISSUE AS A PART OF A RECALL
THE PROBLEM IS WITH ACCELERATE CONTROL FOR NOTHING I CAN SPEED UP BECAUSE THE DON'T RUN..
AFTER DRIVING FOR ABOUT 20 MINUTES, MY CAR WON'T REACT TO MY GAS PEDAL. IT HESITATES, THEN LURCHES BEFORE FINALLY CATCHING UP TO SPEED. I'VE GONE ONLINE AND FOUND THAT COUNTLESS MURANO OWNERS HAVE HAD THE SAME FRONT TRANSFER CASE PROBLEMS IN THEIR LATE MODEL CARS AND THAT NISSAN REFUSES TO DO A RECALL ALTHOUGH TOYOTA HAS FOR SIMILAR ISSUES. THIS IS A DEFECT WHICH THEY APPARENTLY CORRECTED IN THEIR NEWER MODELS, BUT CONTINUES TO BE A SERIOUS SAFETY ISSUE FOR THOSE OF US WHO OWN 2004 MODELS OR OLDER.
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SLOWED DOWN WITHOUT HAVING TO DEPRESS THE BRAKE PEDAL. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BOTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BOTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 149,000.
THE CAR DOES NOT ACCELERATE FROM STOP AT TIMES. SEEMS MORE OFTEN TO HAPPEN WHEN CAR IS WARM AND HAS BEEN IN USE FOR A MIN OF 30 MIN. SOMETIMES THE CAR DOES NOT MOVE WHEN ACCELERATOR IS PUSHED 1/4 OR 1/2 OR EVEN TO THE FIREWALL. SOMETIME THE CAR WILL MOVE FORWARD AND GIVE IMPRESSION THAT IT WILL RESPOND TO GAS PEDAL INPUT BUT THEN STALL ( MOTOR DOES NOT STOP BUT FORWARD MOTION DOES). THE REAL PROBLEM IS WHEN CROSSING MOVING TRAFFIC WITH THE TRAFFIC AT 65 MPH THAT I PULL OUT AND THEN STALL. ITS RUSSIAN ROULETTE. NISSAN DEALER SAYS IT COULD BE X,Y OR Z AND I CANNOT START TO CHANGE PARTS WHERE NISSAN CANNOT AFFIRM WILL FIX THE PROBLEM. THE CAR IS IN MY OPINION CLOSE TO A "DEATH TRAP" DUE TO THIS STALLING. I REFUSE TO BELIEVE ITS THE TRANSMISSION AS SOMETIME IT WORKS FINE. COMPONENT OF CAUSATION IS UNKNOWN BUT WITH SO MANY COMPLAINTS IT SHOULD BE IDENTIFIED BY NOW OR WILL IT TAKE A DEATH TO GET THE WHEELS IN MOTION.
THE DATE ON THIS FORM COULD HAVE BEEN THE FIRST DATE NOT REALLY SURE, THE MOST RECENT WAS ONE OF THE FRIGHTENING TIMES THE VEHICLE STOPPED RIGHT IN THE MIDDLE OF THE STREET ABOUT (4) FOUR TIMES. THIS WAS TRAUMATIZING WE COULD HAVE BEEN HIT BY SEVERAL VEHICLES. THE VEHICLE STARTED JERKING THEN ALL OF A SUDDEN STOPPED RIGHT IN THE MIDDLE OF THE STREET. ONE TIME REPORTED TO NHTSA, WE WERE IN THE VEHICLE DRIVING ALONG AND ALL OF A SUDDEN WITHOUT A WARNING THE VEHICLE STOPPED. NO JERKING , NO WARNING LIGHT, NOTHING. THE VEHICLE SHUT OFF WE WERE IN DANGER AND MY GRAND DAUGHTER WAS IN THE VEHICLE WITH US SHE WAS VERY SCARED THIS WAS TRAUMATIZING FOR US ALL. IF THIS IS NOT ALL ALREADY THIS SHOULD BE ON THE RECALL LIST. IF THIS IS NOT SOMETHING THAT CAN BE REPAIRED, OR REPLACED. AT THE COST AND EXPENSE OF THE MAKER OR NHTSA I FEEL MY VEHICLE SHOULD BE REPLACED. *TR
THE FRONT PASSENGER SIDE WINDOW WOULD GO DOWN WHEN I TRIED TO CLOSE THE WINDOW. THE REMOTE QUIT WORKING, REPLACED THE BATTERY IN THE REMOTE, DID NOT SOLVE THE PROBLEM. DROVE ABOUT 75 MILES. PARKED & SHUT OFF THE CAR & TOOK THE KEYS OUT OF THE IGNITION, LOCKED THE CAR MANUALLY, CLOSED THE DOORS, THE DRIVER SIDE & PASSENGER SIDE WINDOWS ROLLED DOWN. UNLOCKED THE DRIVER SIDE DOOR WITH THE KEY, THE ALARM WENT OFF. COULD NOT GET THE ALARM TO GO OFF, SINCE THE REMOTE DOES NOT WORK. IT STOPPED ALL BY ITSELF ABOUT 1 MINUTE LATER. ROLLED THE WINDOWS BACK UP & CLOSED THE DOOR & WINDOWS ROLLED DOWN AGAIN. THE ALARM WENT OFF AGAIN. I HAD TO DISCONNECT THE +BATTERY CABLE TO GET IT TO STOP. I RECONNECTED THE BATTERY CABLE & THE ALARM STARTED GOING OFF AGAIN. I HAD TO LOCK THE DRIVERS SIDE DOOR, RECONNECT THE +BATTERY CABLE & UNLOCK THE DRIVERS SIDE DOOR WITH THE KEY. I HAVE NOT TAKEN IT IN TO A REPAIR SHOP YET. THAT'S NEXT...
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 5 MPH IN THE PARKING GARAGE, THE VEHICLE ACCELERATED UNCONTROLLABLY WHEN THE ACCELERATOR PEDAL WAS TAPPED. THE CONTRACT ATTEMPTED TO APPLY THE BRAKES, BUT IT HAD LITTLE EFFECT. THE VEHICLE CRASHED INTO A WALL. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT AND HIS WIFE SUSTAINED FRACTURED RIBS AND SPINE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
MY 8 YEAR OLD SON WAS RIDING IN THE PASSENGER SIDE BACK SEAT ON ROAD TRIP FROM ATLANTA TO TAMPA. HE BEGAN COMPLAINING HIS SEAT BELT WOULD WAS STUCK, AND WITHIN A MINUTE BEGAN TO PANIC AS IT CONTINUED TO TIGHTEN EACH TIME HE MOVED. I GLANCED BACK TO SEE HE HAD TROUBLE BREATHING BECAUSE THE BELT SO TIGHT AGAINST HIS STOMACH THAT HIS SKIN AND FAT WAS FOLDED AROUND BELT. I MADE EMERGENCY EXIT AND RAN IN STORE FOR SCISSORS. THEY DID NOT HAVE, BUT HAD A KNIFE I WAS ABLE TO CUT IT IN TIME. HIS STOMACH WAS RED AND SORE. HE WAS VERY SCARED. NOW I CARRY A TOOL TO CUT BELTS. I FILED REPORT WITH NISSAN, AND THEY WOULD NOT PAY TO REPLACE IT. I PAID TO REPLACE IT AND THEY ORDERED 3 SEAT BELTS PARTS AND ALL WERE FAULTY AND THEY COULD NOT INSTALL. THEY MANUFACTURED ANOTHER PART AND INSTALLED IT. THESE BELTS ARE FAULTY AND COULD KILL PEOPLE. THERE SHOULD BE SOME EMERGENCY RELEASE TO PREVENT THIS. SINCE A CAR DOES NOT COME WITH A KNIFE OR SCISSORS, AND FAMILIES WITH YOUNG CHILDREN WOULD NOT LEAVE EITHER IN A REACHABLE PLACE, THE CAR NEEDS TO HAVE WAY TO ALLOW A PARENT TO RESCUE CHILD FROM A FAULTY LOCKING SEAT BELT. NHTSA SHOULD REQUIRE RELEASE MECHANISM IN CARS AND HAVE NISSAN RECALL / REPLACE ALL FAULTY SEATBELTS REGARDLESS YEAR OR MILEAGE. THIS SHOULD BE A STRICT STANDARD TO PROTECT CHILDREN FROM SERIOUS HARM OR DEATH BY MALFUNCTIONING SEATBELTS.
I HAD THE EXACT SYMPTOMS APPEAR IN MY MAKE/MODEL AS DESCRIBED IN RECALL ID #36089. THIS WAS A RECALL PUT OUT BY NISSAN MANY YEARS BACK ON SIMILAR VEHICLES. "AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DURING WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT). HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE. WHEN AN OPEN CIRCUIT OCCURS IN THE ALTERNATOR, THE CHARGE WARNING AND BRAKE WARNING LAMPS COME ON. IF A DRIVER DOES NOT SEEK REPAIR OF THE VEHICLE IMMEDIATELY AS INSTRUCTED IN THE OWNERS MANUAL AND CONTINUES TO DRIVE THE VEHICLE IN THIS CONDITION, THE VEHICLE WILL OPERATE NORMALLY FOR ABOUT ONE HOUR. AFTER THIS TIME PERIOD, THE BATTERY VOLTAGE WILL DROP TO A LEVEL THAT CAUSES THE ENGINE CONTROL MODULE TO FALL INTO A FAIL SAFE MODE. DURING FAIL SAFE MODE, WHICH LASTS ABOUT TEN MINUTES, VEHICLE SPEED WILL BE REDUCED DUE TO A THROTTLE PLATE BEING HELD IN A FIXED POSITION. AFTER THIS TIME PERIOD, THE ENGINE WILL STOP RUNNING." DESPITE MY MODEL YEAR AND MANUFACTURING DATE FALLING WITHIN THE WINDOW FOR THAT RECALL, MY SPECIFIC VIN WAS NOT INCLUDED IN THE RECALL. THE ISSUE WAS AS DESCRIBED AND REPAIRED AS A FAILED ALTERNATOR. IN EFFORTS TO GET FURTHER ANSWERS AS TO THE FAULTY PART OR RECALL APPLICABILITY FROM MULTIPLE SOURCES AT NISSAN, I HAVE BEEN PROVIDED WITH NO REAL ANSWERS AND AM THE
THE STEERING BECAME EXTREMELY HARD ALL OF A SUDDEN DURING DRIVING. AND EVER SINCE THE PROBLEM PERSISTED, IT WAS VERY DIFFICULT (ALMOST IMPOSSIBLE) TO MAKE A BIG TURN, ON EITHER SIDE. THIS HAPPENED DURING PARKING, WHEN THE CAR WAS SPEEDING UP OR SLOWING DOWN (10 TO 30 MPH) AND ALSO ON HIGHWAY (UP TO 65 MPH). FORTUNATELY NO ACCIDENT HAPPENED BUT IT IS BELIEVED THE CAR IS NOT DRIVABLE UNDER SUCH CONDITION.
TRANSMISSION WOULD PERIODICALLY STOP WORKING. WAS REPLACED BY NISSAN UNDER EXTENDED WARRANTY. ELEVEN MONTHS LATER AND 17,000 MILES TRANSMISSION STOPPED WORKING AGAIN DUE TO CROSS CONTAMINATION FROM RADIATOR. MY COMPLAINT IS WHY DIDN'T SOMEONE TELL ME ABOUT THE RADIATOR PROBLEM AT THE TIME ON INSTALLING THE NEW TRANSMISSION. I WOULD HAVE PAID FOR A NEW ONE MYSELF. IT IS IMPOSSIBLE FOR ME TOO PREVENT THAT FROM HAPPENING SINCE THE LEAK IS INTERNAL. FROM WHAT THE MECHANICS ARE TELLING ME. THAT SHOULD NOT BE POSSIBLE TO HAPPEN. MY CAR BLUE BOOK VALUE WENT FROM $8500 HIGH END TO $1000. MY CAR NOW HAS 123,634 MILES ON IT NOW. *TR
THE REAR SUB FRAME BROKE IN TWO PIECES, WHILE MAKING A RIGHT-HAND TURN, CAUSING LOSS OF CONTROL OF THE VEHICLE. *TR
MY DOOR LOCK FOR MY PASSENGER FRONT SIDE DOES NOT UNLOCK. I HAVE NO IDEA WHY BUT I HAVE TO MANUALLY UNLOCK THIS NOW. I HAVE RESEARCHED THIS ONLINE AND SPOKE WITH MY LOCAL NISSAN DEALERSHIPS. THIS IS A SAFETY ISSUE AND SHOULD BE REPAIRED BY A RECALL. PLEASE ADVISE. *TR
JUST GOT THIS MURANO. THE OTHER DAY WENT TO GO TAKE OFF FROM A LIGHT. AND THE MURANO WOULDN'T GO ANYWHERE. FINALLY LIMPED TO SIDE OF THE ROAD, TURNED THE CAR OFF, TURNED CAR ON, WAS FINE FOR A DAY OR TWO. AFTER DRIVING TO GROCERY STORE, LEFT PARKING LOT. STOPPED AT LIGHT. WENT TO TAKE OFF AND WOULDN'T EVEN REV UP, I HAD A BABY AND A SMALL CHILD IN MY CAR, CAR BEHIND ME HAD TO GO UP ON SIDEWALK IN ORDER TO AVOID HITTING ME. THIS IS NOW HAVE HAS BECOME A SAFETY ISSUE WHEN IT HAPPENS I HAVE TO FLOOR IT FOR ABOUT 15 SECONDS BEFORE IT ENGAGES THE THROTTLE. HAVE READ THAT IT CAN BE EVERYTHING FROM A BAD GROUND, CVT FAILURE, TRANSFER CASE FAILURE, OR THE IPDM OR ECM IS FRIED. MECHANIC CAN'T NARROW IT DOWN TO WHAT THE PROBLEM IS. NISSAN WANT TO CHARGE ME OVER $100 JUST TO DIAGNOSE IF THEY CAN. AND FROM WHAT I'VE READ THEY WON'T EVEN DO MUCH BETTER THAN SUGGEST CHANGING OUT THE TRANSMISSION FOR A COST OF $6,000. WHY AM I CHANGING TRANSMISSION ON A CAR THAT HAS LESS THAN A HUNDRED THOUSAND MILES? I AM REALLY DISAPPOINTED, MY FAMILY HAS OWNED DATSUN/NISSANS FOREVER. MY DAD STILL HAS HIS 76 280 Z. MY MOM STILL HAS HER 79 280 Z 2+2. MY MOM ALSO HAS HER 95 NISSAN HARDBODY, WHICH HAS BEEN THROUGH HELL AND NEVER ONCE HAS HAD A PROBLEM. I HAVE BEEN A FAN OF NISSANS FOREVER BECAUSE OF THE RELIABILITY AND EASE IN WHICH YOU CAN FIX THEM. I AM SEVERELY DISAPPOINTED WITH NISSAN FOR NOT COVERING THE PROBLEMS OR RECALLING ALL THE PROBLEMS WITH THE MURANO. MY FAMILY MYSELF AND MY FRIENDS HAVE NOW OFF
I HAVE A 2004 NISSAN MURANO. I TOOK MY CAR TO THE SHOP TODAY BECAUSE THE DOORS ARE NOT LOCKING OR UNLOCKING. MY HATCH ONLY WORKS SOME OF THE TIME AS WELL. I FOUND OUT THAT THE ACTUACTOR IS OUT ON ALL THE DOORS. THIS IS CRAZY ARE OUT ON A CAR THAT ONLY HAS 79K MILES ON IT AND IS 11 YEARS OLD. THE COST WILL BE ABOUT 2K TO GET FIXED. THIS IS A SAFETY ISSUE, I HAVE THREE SMALL KIDS. HAVING TO THEM STAND OUTSIDE WHILE I CLIMB INSIDE TO MANUALLY UNLOCK THE DOORS IS UNSSAFE. IF I LEAVE THE CAR UNLOCKED AT NIGHT WHEN WE ARE OUT, THAT LEAVES US VULNERABLE FOR SOMEONE ENTERING THE CAR AND HIDING IN IT UNTIL WE RETURN. ONCE WE GET IN WE MANUALLY LOCK THE DOORS BUT IF THERE IS AN ACCIDENT AND WE NEEDED TO QUICKLY EXIT OR EMERGENCY RESPONDS NEED TO QUICKLY GET US OUT OF THE CAR, IT IS NOT POSSIBLE. IT IS GOING TO COST 2K TO GET THIS FIXED. I HAVE BEEN READING FORUMS, THIS IS A BIG ISSUE ON THE NISSAN MURANO, IT NEEDS TO BE A RECALL. IF IT IS NOT A RECALL, I WOULD LIKE NISSAN ACCEPT SOME OF THE FINANCIAL RESPONSIBILITY OF THIS REPAIR. *TR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT THREE MONTHS LATER, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBERS: 05V319000 (ELECTRICAL SYSTEM) AND 09V169000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 98,000.
I PURCHASED VEHICLE 2/9/2015 SINCE THAN I HAVE TAKEN TO GET 2 TOTAL VEHICLE INSPECTIONS. BOTH INSPECTIONS I HAVE BEEN GIVEN TWO DIFFERENT ESTIMATED PROBLEMS. WHEN AT A COMPLETE STOP AND TRYING TO TAKE OFF VEHICLE WILL NOT GO, AFTER ABOUT 15 TO 20 SECONDS IT WILL TAKE OFF AT A RAPID SPEED WHICH SCARES ME TO THE POINT WHERE I AM GLAD IT DOESN'T HAPPEN ON EXPRESSWAY I KNOW ME AND MY 8 YR OLD WOULD BE INJURED. I HAVE BEEN TOLD IT COULD BE THE TRANSMISSION AND/OR THE TRANS CASE BOTH I HAVE LOOKED UP AND OMG MORE COMPLAINTS THAN ANY VEHICLE I HAVE EVER OWNED. SECOND ISSUE IS, WHEN TURNING A CORNER LEFT OR RIGHT IT HESITATES LIKE IT DOESN'T WANT TO GO, I HAVE BEEN TOLD ITS THE TRANS CASE. IF NISSAN KNOWS THERE ARE ISSUES WITH THE CVT WHY HAVEN'T THEY DONE A RECALL, ESPECIALLY BEFORE SOMEONE DIES WITH THE DELAYED HESITATION. I JUST SPENT $6,000 ON THE VEHICLE BECAUSE I WAS TOLD GO FOREIGN YOU WON'T BE UNHAPPY, AND HERE I AM BEING TOLD I NEED TO SPENT ANOTHER $6,000 TO REPAIR AN ISSUE THAT'S HAS SO MANY COMPLAINTS. *TR
DRIVER SIDE SEAT WOULD NOT POWER FORWARD, BUT MERELY SWIVEL IN PLACE....AS THE NYLON DRIVEN GEAR ON RIGHT SIDE OF SEAT WAS STRIPPED AND JAMMED IN THE METAL DRIVE GEAR ATTACHED TO THE SEAT MOTOR. *TR
VEHICLE STOPPED WHILE DRIVING. CAR WAS STILL RUNNING BUT WOULD NOT MOVE. TOOK IT TO THE NISSAN DEALERSHIP AND THEY SAID IT WAS THE TRANSMISSION AND THE MAIN PROBLEM WITH THE MURANO IS THE UNIVERSAL SERIOUS PROBLEM WITH THE CVT TRANSMISSION AND TRANSFER PLATE WHICH COSTS $4600 TO REPLACE. THE TECHNICIAN SAID NISSAN WILL NOT FIX THE PROBLEM, I HAVE TO BUY/REPLACE THE TRANSMISSION. *TR
I BOUGHT THE 2004 MURANO IN DECEMBER OF 2013. FROM DAY ONE PROBLEMS WITH SHAKING WHILE DRIVING. IT HAS BEEN IN THE SHOP 12 TIMES SINCE THEN. IT HAD TRANSMISSION FAILURE TWICE NOW. FIRST TIME THEY FOUND METAL DEBRIS IN THERE. THE SECOND TIME WAS JUST OVER THE WARRANTY FROM FIRST TIME BY A FEW HUNDRED MILES! RIGHT AFTER THAT THE RIGHT BACK BRAKE CALIPER WAS BINDING SO THAT WAS REPLACED. SO FAR THEY HAVE PUT ON NEW TIRES, A FEW WEEKS AFTER THAT THEY BALANCED THEM THINKING THAT WAS THE PROBLEM. HAD TO REPLACE AXLE SHAFT CARRIER BEARING, I SHOULD HAVE GOTTEN RID OF IT AFTER THE FIRST TRANSMISSION FAILURE!!! *TR
MECHANIC SAYS THE DIFFERENTIAL HAS TO BE REPLACED. CANNOT AFFORD A LONG LIST OF REPAIRS ALREADY SPENT ON THIS CAR, AND NOW THIS, IMPOSSIBLE TO AFFORD AND WILL NEVER BUY A NISSAN PRODUCT EVER AGAIN. I JUST READ THE LONG LIST OF ISSUES WITH THE CVT TRANSMISSIONS ON THE 2003-8 MURANO THAT ALL OF US ARE BEING SADDLED WITH. HOW DOES NISSAN EXPECT ANY CUSTOMER BRAND LOYALTY? *JS
TRANSFER CASE WENT OUT ON THE VEHICLE. STARTED HAVING OIL LEAKS AND A KNOCKING SOUND. LATER VEHICLE WILL NOT PULL, DIFFICULTY SHIFTING. TOWED CAR TO THE SHOP AND WAS TOLD TRANSFER CASE IS CRACKED AND NEEDS REPLACED FOR $3,800. WAS ALSO TOLD AN OIL SEAL NEEDED TO BE REPLACED ALSO. READ A LOT OF CUSTOMER COMPLAINTS ABOUT SIMILAR PROBLEM. A LOT POINTING TO A DEFECTIVE PART THAT IS SUPPOSED TO BE COVERED UNDER RECALL.
THE DOOR LOCKS WORK INTERMITTENTLY. I THOUGHT THE DOORS WERE LOCKED AND WHEN I COME BACK THEY ARE UNLOCKED. I CHECKED IT A FEW TIMES AND THE LOCK MOVES ONLY HALF-WAY LEAVING THE DOOR(S) UNLOCKED INTERMITTENTLY. IT LOOKS LIKE IT'S A VOLTAGE/ELECTRIC PROBLEM SINCE IT'S INTERMITTENT. I HAD ALL THE FUSES CHECKED AT THE NISSAN DEALERSHIP AND IT DIDN'T FIX THE PROBLEM. I'M SEEING COMPLAINTS ALL OVER THE WEB REGARDING THIS PROBLEM WITH ACTUATORS IN NISSAN VEHICLES. *TR
WINDSHIELD WIPERS STOPPED WORKING ABRUPTLY DURING HEAVY RAIN. THIS WAS NOT CAUSED BY ICE OR SNOW BUT BECAUSE OF MECHANICAL FAILURE. LACK OF FUNCTIONING WINDSHIELD WIPERS ALMOST CAUSED A HEAD-ON COLLISION WHICH LIKELY WOULD HAVE CAUSED MULTIPLE DEATHS AND/OR SERIOUS INJURIES. *TR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 30 MPH, THE DRIVER SEAT INDEPENDENTLY MOVED FORWARD AND BACK. THE VEHICLE WAS NOT DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.
TRUNK DOOR LATCH LOCKED AND WOULD NOT OPEN. *TR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE FRONT DRIVERS SEAT SUDDENLY COLLAPSED AND LEANED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SEAT TRACT WAS INOPERABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUBFRAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR FAILED TO CHARGE THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,101.
TRUNK HATCH IS LOCKED AND WILL NOT OPEN. DOORS DO NOT ALWAYS LOCK WHEN LOCK BUTTON IS PUSHED. *TR
SUN VISORS SLIP DOWN WITHOUT WARNING BLOCKING VISION. *TR
MY CVT HOUSING TRANSFER CASE IS CRACKED. I AM HAVING A PROBLEM ACCELERATING MY CAR. MY CAR HAD TO BE TOWED TO MY HOME YESTERDAY BECAUSE OF THIS ISSUE. THIS IS A HUGE SAFETY ISSUE. *TR
TRAVELING ON THE INTRASTATE AND THE VEHICLE LOST POWER, NO ACCELERATION TO THE VEHICLE. THE ENGINE REVVED BUT NO RESPONSE. IN THE MEANTIME, I HAD TO TRY TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. NOT A GOOD THING TO ATTEMPT IN RUSH HOUR TRAFFIC NEAR CHICAGO. I HAD IT TOWED IN, BUT UNSURE OF THE PROBLEM OR THE COST AT THIS TIME. *TR
THE TRANSMISSION STOPPED WORKING ON THE HIGH WAY ALMOST CAUSING A COLLISION WITH ANOTHER VEHICLE. *TR
BASICALLY ONCE YOU HAVE DRIVEN THIS CAR FOR AWHILE OR STUCK IN TRAFFIC THE CAR DOES NOT GO AT FIRST WHEN YOU PRESS THE GAS. IT JUST SITS THERE FOR ABOUT A MINUTE OR SO THEN IT TAKES OFF. IT IS A SERIOUS SAFETY CONCERN BECAUSE THE CAR STALLS CAUSING OTHERS TO BE FORCED TO SLAM INTO YOU IF YOU ARE IN FRONT OF THEM. *TR
WHEN DRIVING MY NISSAN MURANO ESPECIALLY ON HOT DAYS/IN STOP & GO TRAFFIC, THE VEHICLE FAILS TO RESPOND TO THE DEPRESSION OF THE ACCELERATOR. WHEN IT HAPPENS (4X/WEEK), THE VEHICLE WILL BE AT A COMPLETE STOP & NOT BEGIN TO ACCELERATE AFTER DEPRESSING THE ACCELERATOR UNTIL AROUND 3K RPMS. THE PROBLEM IS RESOLVED BY CYCLING THE VEHICLE OFF THEN ON, GIVEN THAT THE DRIVING CONDITIONS DON'T REMAIN IN THE FORM WHICH APPEARED TO INITIATE THE INCIDENT. IN A FEW INSTANCE THE VEHICLE WAS LEFT RUNNING, WITH THE A/C ON WHILE I MADE A QUICK RUN INTO A CONVIENENCE STORE. AFTER BACKING OUT OF THE PARKING SPACE WITHOUT A PROBLEM, THE VEHICLE EXHIBITED IT'S SLIGHT HESITATION WHILE IN DRIVE, BUT THEN LURCHED FORWARD AT ~3K RPMS, AND ACQUIRED THE DESIRED SPEED AND MANUEVERS. AFTER WAITING AT THE LIGHT JUST OUTSIDE OF THE PARKING LOT, THE VEHICLE WOULD NOT RESPOND TO THE DEPRESSION OF THE ACCELERATOR IN THE FORM OF MOVEMENT. THAT IS, THE ENGINE WOULD REV TO AS MUCH AS 5K RPMS, BUT NOT MOVE MORE THE .5-1MPH. THE USUAL CYCLING OF THE ENGINE OFF & THEN ON, WOULD NOT RESOLVE THE PROBLEM. THE NEXT DESTINATION WAS NEARBY (1MI.) & DOWNHILL, SO I WAS ABLE TO COAST, IN NEUTRAL, TO THAT LOCATION WHILST BEING HONKED AT & NEARLY REAR-ENDED BY ONCOMING TRAFFIC. AFTER THE VEHICLE HAD SAT AT THAT LOCATION FOR ~3HRS, THERE WERE NO OTHER PROBLEMS OF THE LIKE. VEHICLE ALSO LOOSES ACCELERATION WHILE ON HIGHWAY. *TR
THERE ARE THREE WAYS TO LOCK AND UNLOCK THE DOORS; USING THE REMOTE, USING THE KEY AND USING THE INTERIOR LOCKS. THE REMOTE DOES NOT LOCK NOR UNLOCK THE DRIVER'S NOR THE FRONT PASSENGER DOORS. THE KEY, WHICH CAN ONLY BE USED IN THE DRIVER'S DOOR LOCK, WILL LOCK AND UNLOCK ALL DOORS EXCEPT THE FRONT PASSENGER SIDE DOOR. THE INTERIOR LOCKING MECHANISM LOCATED ON THE DRIVERS DOOR WILL NOT UNLOCK NOR LOCK THE FRONT DRIVER'S NOR THE PASSENGER SIDE DOORS. AT THIS TIME THE ONLY WAY TO UNLOCK THE DRIVER'S AND THE FRONT PASSENGER SIDE DOORS IS TO REACH OVER AND USE THE INTERIOR HANDLE. ONCE THE FRONT DOORS ARE UNLOCKED THE ONLY WAY TO LOCK THEM IS TO MANUALLY MOVE THE LOCKING SWITCH TO THE LOCKED POSITION. THIS PROBLEM SEEMS TO HAVE AFFECTED HUNDREDS IF NOT THOUSANDS OF NISSAN MURANO'S THE INABILITY TO LOCK AND UNLOCK THE FRONT DOORS IS CRITICAL TO THE SAFETY OF THE VEHICLE'S OCCUPANTS. THE DRIVER CANNOT LOCK THE FRONT DOORS, WHICH IS PARAMOUNT WHEN A CHILD IS RIDING IN THE CAR. NOT LOCKING THE DOORS CAN BE CRITICAL IN THE EVENT OF A MOTOR VEHICLE ACCIDENT. IT IS A WELL KNOWN FACT THAT THE SAFEST PLACE TO BE IN THE EVENT OF AN ACCIDENT IS IN THE CAR AND THE INABILITY OF THE DRIVER TO INSURE THAT ALL DOORS ARE LOCKED IS CRITICAL TO EVERYONE'S SAFETY. HAVING AN UNLOCKED DOOR OPEN IN A CRASH INCREASES THE PROBABILITY THAT AN OCCUPANT WILL BE EJECTED FROM A CAR THEREBY INCREASING INJURIES AND THE PROBABILITY OF DEATH; NOT KNOWING THAT ALL DOORS ARE LOCKED RESULTS IN UNNECESSARY RISK. *TR
WHILE ON A STOP LIGHT THE VEHICLE TOOK A VERY LONG TIME TO ACCELERATE AT LEAST AFTER 10 SECONDS. THIS CAR IS OWNED BY MY WIFE, THANK GOD SHE WASN'T ON THE HIGHWAY WITH MY KIDS. I TOOK IT DO MY MECHANIC AND HE SAID THIS IS AN ONGOING ISSUE WITH THESE CVT TRANSMISSIONS ON THESE MURANOS' MOSTLY BETWEEN 2003-2005. THIS SHOULD BE A MUST RECALL AS THIS CAN BE A VERY DRASTIC SAFETY ISSUE AND FLAW DESIGN ON THESE TRANSMISSIONS. IN ORDER TO REPAIR THIS PROBLEM MY FAMILY IS LOOKING BETWEEN $2400 TO $3000 ON REPAIRS. I AM NOT WORRY ABOUT THE COST OF THE REPAIR, MOST LIKELY I WILL HAVE TO BUY A NEW CAR BUT THIS IS A SAFETY CONCERN AS THERE ARE A LOT OF MURANO OWNERS EXPERIENCING THE SAME ISSUE, AND I HOPE THAT WE DON'T HAVE ANY FATALITIES DUE TO THIS ISSUE BECAUSE IT CAN OCCUR ON ANY MURANO BETWEEN 2003-2005 AS LOW AS 75,000 MILES. *TR
WHEN VEHICLE IS DRIVEN A BIT THE TRANSMISSION HAS NO POWER ON STARTUP AT LIGHT. YOU HAVE TO PUMP THE ACCELERATOR SEVERAL TIMES BEFORE REGAINING POWER. AFTER THIS IS HAPPENED THE TRANSMISSION LOOSES POWER AT ALL DIFFERENT SPEEDS. THIS IS TRULY UNSAFE AND I AM AFRAID TO DRIVE IT ON A FREEWAY. *TR
DRIVERS SEAT, LEFT REAR SIDE OF SEATING AREA DROPPED ALONG WITH UPRIGHT BACK SUPPORT RECLINING BACKWARDS CREATING A MOST UNSTABLE SITUATION. INSPECTION REVEALED COMPLETE CLEAN BREAK OF ADJUSTING SUPPORT BRACKET. RESEARCH REVEALS THIS TO BE A SERIOUS PROBLEM WITH NISSAN MURANO VEHILCES 2003 THRU POSSIBLY 2008. NO KNOWN RECALLS THAT I AM AWARE OF. ESTIMATES FROM NISSAN DEALERS ARE REPORTED IN THE $1,200.00 RANGE FOR REPAIR. UNLESS THE FACTORY STEPS UP TO THE PLATE, I HAVE PURCHASED MY LAST NISSAN VEHICLE.............EVER....... *TR
WELL, I WAS DRIVING I75 WHEN MY CAR DID NOT RESPOND WHEN I PRESS MY ACCELERATOR PEDAL RIGHT IN THE MIDDLE OF THE HIGH WAY. I WAS SCARED, SOMETIMES IN A BUSY STREETS WOULD DO THE SAME THING. I WOULD PRESS AND FLOOR IT AND AFTER A SECOND WILL START REAL FAST. THIS SITUATIONS WERE HAPPENING VERY OFTEN. TOOK IT TO NISSAN AND THEY SAY THAT I NEED A NEW TRANSMISSION. I JUST BOUGHT THE CAR 2 MONTHS PRIOR TO THIS. IS NOT ACCEPTABLE THAT THIS KIND OF PROBLEM WOULD HAPPEN. I CALLED HEADQUARTERS NISSAN AND THEY SIMPLY SAY. NOTHING THEY CAN DO ABOUT IT. I PAID $3900 DOLLARS FOR REPAIRS AND NISSAN REFUSES TO RECOGNIZE THE PROBLEM WITH THE CVT TRANSMISSIONS. READ ALL THE REPORTS. I AM VERY UPSET. *TR
THE DRIVER SIDE VISOR RANDOMLY FALLS DOWN OBSTRUCTING MY VIEW WHICH CAN CAUSE A SERIOUS ACCIDENT. *TR
DIFFERENT MECHANICS HAVE LOOKED AT IT AND I HAVE SPENT OVER A 1,000 JUST THIS MONTH ON TRYING TO FIX IT BUT THEY SAY IT IS AN ENGINE PROBLEM THAT THESE CAR HAVE. I SEE MANY COMPLAINTS AND NOTHING IS DONE BY NISSAN. I BELIEVE JUST LIKE EVERYONE ELSE WITH THIS PROBLEM SHOULD HAVE NISSAN TAKE CARE OF IT. I AM A MOTHER OF 3 AND TAKE VERY GOOD CARE OF MY CAR SO THAT IS RUNS GOOD. I ALMOST HAD AN ACCIDENT OF THE FREEWAY BECAUSE OF THIS PROBLEM AT THE SPEED OF 65 MPH. THIS HAS HAPPEN NUMEROUS TIMES NOW AND SEEMS TO BE HAPPENING MORE OFTEN NOW. TODAY WHILE TRYING TO MAKE A LEFT TURN AND THE CAR WOULDN'T MOVE WE ALMOST GOT HIT BY A BIG RENTAL TRUCK, THANK GOD THE GENTLEMAN WAS ABLE TO MAKE A QUICK STOP AND WE DIDN'T GET HIT. PLEASE SEE WHAT CAN BE DONE. NISSAN SHOULD BE HELD ACCOUNTABLE FOR SOMETHING WRONG WITH THESE CARS THAT THEY ALREADY KNOW IS THERE MANUFACTURES FAULT. ARE THEY GOING TO WAIT TILL SOMEONE GETS KILLED??? *JS
FUEL TANK PROTECTOR 2004 MURANO: THERE WAS A RECALL ON MY VEHICLE AND A PLASTIC FUEL TANK PROTECTOR WAS ADDED. THIS REPAIR REDUCES THE GROUND CLEARANCE AND THE HAS BROKEN TWICE ON MY 2004 MURANO. ANY ROAD DEBRIS IS LIKELY TO HIT THIS LOW POINT ON THE VEHICLE. THE MANUFACTURER SHOULD INSPECT THESE REGULARLY OR COME UP WITH A BETTER FIX. ONE CAN GUESS THAT THERE ARE VEHICLES THAT HAD THE PROTECTOR ADDED AND THAT PROTECTOR HAS SUBSEQUENTLY BEEN BROKEN AND FALLEN OFF. I DID CALL 1-800-NISSAN1 TO REQUEST REIMBURSEMENT FOR THE FAILED PROTECTOR AND THE COMPANY KINDLY AGREED TO MAKE THE REIMBURSEMENT. FURTHER, SANTA BARBARA NISSAN AGREED TO INSTALL THE PROTECTOR FREE OF CHARGE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Nissan Murano → · Every Murano year → · How the figures are calculated →