2003 Nissan Murano

Fatalities reported

Owners filed 800 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 6 times.

When it fails
020k40k60k90k120k200k

689 complaints record an odometer reading. Failures cluster around 75,00090,000 miles; the median is 72,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission146
000
Electrical System › Alternator/Generator/Regulator105
000
Seats100
000
Power Train69
500
Engine and Engine Cooling54
000
Electrical System44
010
Visibility35
000
Vehicle Speed Control30
200
Engine27
000
Latches/Locks/Linkages15
000

6 safety recalls

Part 573 reports
Engine and Engine Cooling09V169000
Filed May 19, 2009362,891 vehiclesNissan North America, Inc.

Defect. NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Risk. ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Seat Belts › Rear/Other06V048000
Filed Feb 13, 2006203,000 vehiclesNissan North America, Inc.

Defect. ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Risk. IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy. DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Fuel System, Gasoline › Storage › Tank Assembly06V003000
Filed Jan 10, 2006205,000 vehiclesNissan North America, Inc.

Defect. ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Risk. A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy. DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Electrical System › Alternator/Generator/Regulator05V319000
Filed Jul 14, 2005125,466 vehiclesNissan North America, Inc.

Defect. ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Risk. IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Engine and Engine Cooling03V455000
Filed Nov 17, 2003630,000 vehiclesNissan North America, Inc.

Defect. ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.

Risk. THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

Power Train › Automatic Transmission › Gear Position Indication (prndl)03V123000
Filed Mar 31, 2003128 vehiclesNissan North America, Inc.

Defect. ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.

Risk. IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.

Remedy. DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.

What owners reported

Newest filings
Engine
Filed Jul 12, 2021162,000 milesVA

The contact owns a 2003 Nissan Murano. The contact stated while driving 45 mph, the vehicle loss motive power and stalled without warning. The vehicle was shifted into PARK and restarted however, after driving for several miles, the failure recurred. The contact pulled over to side of the roadway and waited for several minutes before restarting the vehicle and slowly drove to the residence. The contact stated that the ABS and check engine warning lights were illuminated. The vehicle was not yet diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 162,000.

Structure › Body
Filed Jul 9, 2021VA

Rusting excessively

Vehicle Speed Control
Filed Jul 8, 2021VA

ABS STAYS ON THEN THE (BRAKE WARNING LAMPS WILL IMMEDIATELY COME AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING AND TURN OFF ON ME. ALSO MY SUBFRAME IS ROTTEN AND IS NOW DISCONNECTED THE MECHANIC QUOTED ME $2,600 TO REPAIR JUS THE SUBFREAME.

Structure › Body
Filed Jul 8, 2021VA

REAR SUBFRAME COMPLETELY RUSTED CANT BELIEVE NISSAN USED SUCH CHEAP STEEL

Vehicle Speed Control
Filed May 19, 2021UT

While driving down the highway with my infant child the vehicle lost power I could not accelerate went from 75mph to a struggling 5mph. No matter how far I pressed the gas pedal there was no acceleration no revving of engine just complete nothing just pure panic. I was able to pull off to the side of the freeway in a not so safe place however I had no choice. I out hazard lights on and turned off the car. After waiting approx 5 min. I attempted to start car to no avail. The battery light as well as abs light stayed on. I again waited for another 5 -10 min and tried again nothing but same warning lights. I eventually had to wait for approx 45-_60 min when it finally started however I was only allowed to go no fastethan 5 mph. I was able to exit freeway where I parked car for several hours and walked home. Upon retrieving vehicle it still had same results. I drove home @ 5mph. I took car in for repairs and was told I needed a new battery wiring harness. I had that ordered a d repaired. Car drove home just fine however the following day the same incident occurred. Took car back in and was told I needed a new alternator which I replaced. However the following day the same thing occurred. Upon driving car back to a major dealership to notify them of the same problem, however once in their parking lot the mechanic attempted to drive car into the service bay and car wouldn't start. Immediately the mechanic said " oh you hear that clicking sound?" " That's the starter you need a new

Electrical System
Filed May 15, 2021NJ

WHILE DRIVING I LOST ALL POWER FOR THE MOTOR AND HAD TO HAVE TO BATTERY REPLACED CUZ LOST ALL POWER

Electrical System
Filed Mar 31, 20217 milesLA

WHILE DRIVING THE MURANO IT SLOWED DOWN AND WOULDN'T GO ABOVE 20MPH. AFTER ABOUT A MILE IT JUST STOPPED RUNNING & WOULDN'T CRANK BACK UP. ALL THE FLUIDS WERE AT THE RIGHT LEVELS. TOOK IT TO A JOHNNY'S MECHANIC SHOP & THEY SAID IT WAS THE ENGINE.

Engine
Filed Apr 26, 2020CA

THE CAR KEEPS ON SHUTTING OFF ON ME THE MOTOR AND WAS CAUSED A BIG ACCIDENT

Suspension
Filed Feb 9, 202092,000 milesCT

WE ARE ORIGINAL OWNERS OF 2003 NISSAN MURANO; IT HAS ONLY 92K MILES, IT HAS ALWAYS BEEN GARAGED AND WELL MAINTAINED. THE REAR WHEELS JUST STARTED TILTING INWARD AT THE TOP; A MECHANIC IDENTIFIED THE REAR SUBFRAME AND SUSPENSION WAS ROTTING, AND ADVISED THAT IT WILL CONTINUE TO WORSEN UNTIL THE BACK END OF THE VEHICLE JUST COLLAPSES. IT IS AN EXPENSIVE REPAIR. NISSAN IS IGNORING IT IS A MANUFACTURER DEFECT (THEY USED CRAPPY STEEL), THAT IT IS A VERY DANGEROUS SAFETY HAZARD, AND IT SHOULD BE FIXED BY THEM. SEARCHING ONLINE REVEALS MANY COMPLAINTS OF THIS SAME ISSUE, MANY JUST RECENTLY MADE, AND AS A CONSUMER IT IS VERY UNFAIR TO SPEND A LOT OF MONEY ON A NEW VEHICLE AND KEEP IT NICE AND FULLY FUNCTIONAL, EXPECTING IT TO LAST FOR A FEW MORE YEARS TO COME, TO SURPRISINGLY HAVE THE SUBFRAME FAIL ESPECIALLY WHEN THE VEHICLE IS LESS THAN TWENTY YEARS OLD AND NOT EVEN AT 100,000 MILES.

Fuel/Propulsion System
Filed Jan 11, 2020130,000 milesAZ

DURING THE HOT SUMMER MONTHS IN THE PHOENIX ARIZONA AREA I'VE EXPERIENCED HESITATION (ESPECIALLY IN TRAFFIC) WHEN EITHER MOVING SLOWLY ALONG OR TRAFFIC PICKS UP OR TURNING AND I HAVE TO MASH HARDER ON THE ACCELERATOR, SOMETIMES 2-4 TIMES!!! THIS IS FRIGHTENING !! WHAT IS THE PROBLEM AS I'VE CHECKED FILTERS, GAS, INTAKE? AND ASKED MECHANIC ???

Electrical System
Filed Jul 27, 2019MS

THE CAR IS STALLING WHEN I STOP WHINING REAL BAD

Seats
Filed Jul 10, 2019100,000 milesAZ

DRIVER SEAT REAR METAL SUPPORT FRAME BROKEN. I NOTICED WHEN MAKING A LEFT TURN THAT THE SEAT WAS SHIFTING. UPON INSPECTION I NOTICE THAT THE DRIVER SEAT LEFT REAR SEAT SUPPORT FRAME BROKEN.

Engine
Filed May 3, 2019166,000 milesTX

THE CAR SLOWED ALL THE WAY DOWN ON THE FREEWAY . ALMOST CAUSING ME TO CRASH . IT DID IT SUDDENLY I WAS UNABLE TO PULL OVER .I WAS GOING ABOUT 65 MPH WHILE THE A/C WAS BLOWING IT COMPLETELY MALFUNCTIONED

Power Train
Filed Apr 6, 2019TX

DRIVER SIDE SEAT GOES SIDEWAYS/I HAVE I HAVE REPLACED THE OUTPUT SHAFT SEAL 4 TIMES IN 3 MONTHS [KEEPS LEAKING]

Engine
Filed Nov 25, 20183 milesCA

MY 2003 MURANO SE/SL AAWHEN I FIRST START THE ENGINE IT MAKES A SOUND LIKE IT HAS NO OIL OR ENGINE IS CHOKING BUT ITS STARTS BUT IF ENGINE IS IDLING FOR 5 MINS OR SO ITS SHUT OFF BUT I CAN START IT AGAIN BUT AFTER WHEN IM DRIVING ENGINE JUST DIES OFF AMD WONT START AGAIN FOR ABOUT 5 MINS. THAT PROBLEMS HAS BEEN GOING ON CONSTANTLY WHEN IM ON THE ROAD WITH MY CHILDREN OR BY MYSELF LAST WEEK I WAS DRIVING MY SON TO SCHOOL AND I WAS WAITING TO TURN LEFT AND ONCE I WAS TURNING MY MURANO DIED OFF IN THE MIDDLE OF THE ROAD LUCKILY THE ON COMING TRAFFIC HAD A RED LIGHT SO I HAD A CHANCE TO PUSH IT OF THE INTERSECTION, ONE OTHER TIME I WAS PICKING UP DINNER AMD ENGINE JUST DIED OFF ON ME WHILE I WAS MAKING A RIGHT TURN AND GEAR COULDNT BE RELEASED OF DRIVE AND KEY WOULDN'T TURN EITHER SOME HOW WHILE I WAS JERKING THE KEY I WAS ABLE TO SHIFT TO PARK AND KEY WAS RELEASED THAT TIME I WAS LUCKY ANOTHER VEHICLE STOPPED NEXT TO ME AND TURN THEIR EMERGENCY HAZARD LIGHT BECAUSE MY CAR SEEMED LIKE THE VEHICLE WASNT RESPONDING AT ALL NOT EVEN JUMP STARTING WORKED AND AFTER 20 25 MIMS IT JUST STARTED AGAING . IVE ALREADY FIXED THE FAULTY CODE BUT IT STILL DOES IT AND NOW THE CAM AND CRANK SHAFT CODES APPEARED

Engine
Filed Oct 25, 2018175,000 milesIL

IN THE MIDDLE OF DRIVING TO WORK, VEHICLE JUST SHUT OFF WITHOUT WARNING. NEW BATTERY AND CAM SENSOR REPLACED VERY RECENTLY. NO SERVICE ENGINE LIGHT ON, NOTHING...IT JUST SHUT OFF. AFTER 2 TRIES IT STARTED RIGHT BACK UP. VERY SCARY!!!

Vehicle Speed ControlCrash
Filed Oct 24, 2018107,000 milesCA

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING VARIOUS LOW SPEEDS, THE CONTACT'S VEHICLE INDEPENDENTLY ACCELERATED IN REVERSE AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SHIFTED INTO PARK TO AVOID A POTENTIAL CRASH, BUT THE VEHICLE FAILED TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND FIRST OCCURRED TWO YEARS AGO. AN INDEPENDENT MECHANIC WAS NOTIFIED, BUT THE FAILURE COULD NOT BE DUPLICATED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000. *LN CONSUMER STATED FAILURE HAPPENED SEVERAL TIMES. UPDATED 12/11/18*JB

Power Train
Filed Oct 3, 2018110,000 milesNC

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE THE VEHICLE WAS AT A COMPLETE STOP, IT DID NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Vehicle Speed Control
Filed Aug 26, 2018134,876 milesFL

WHILE DRIVING ON A CITY STREET CAR LOST CHARGE WOULD DRIVE VERY SLOWLY ABOUT 1 MILE PER HOUR. BRAKE AND BATTERY LIGHT CAME ON. HAVE ALREADY REPLACED BATTERY AND ALTERNATOR ABOUT A YEAR AGO BUT WHEN SAME THING HAPPENED TODAY. PER THE VIN MY CAR HAS NOT BEEN RECALLED. I'LL HAVE TO GET INVOICE FROM TIRE CHOICE TO SHOW WHAT I PAID FOR ALTERNATOR AND BATTERY. THANK YOU.

Engine
Filed Jun 25, 201896,000 milesTN

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING OUT OF A PARKING LOT AT 10 MPH AND MAKING A LEFT TURN, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE NUMEROUS TIMES, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED MTN VIEW NISSAN AT (423) 756-1500 (LOCATED AT 2100 SOUTH MARKET STREET, CHATTANOOGA, TN 37408) AND WAS AWAITING A CALL BACK TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED IN 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

20 of 800 complaints, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
202521200Routine
20245100Routine
20238000Routine
20226000Routine
202116000Routine
202042200Routine
201943100Routine
2018113250Routine
2017107320Routine
2016107510Routine
2015203550Above average
2014145101Fatalities reported
201374110Routine
2012135110Routine
2011148001Fatalities reported
2010190010Routine
2009635440Above average
20085100Routine
2007676230Above average
2006803420Above average
2005986610Above average
2004678460Above average
2003 — this page800651Fatalities reported

Compare every Murano year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 19, 2009. Source: NHTSA Office of Defects Investigation.