Owners filed 231 complaints about this vehicle with federal regulators, most often about the suspension › front › springs › coil springs. It has been recalled 11 times.
When it fails
07520075,200 milesMedian miles at failure
52 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension › Front › Springs › Coil Springs
30
0
0
0
Power Train › Automatic Transmission
15
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Defect. FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk. THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Suspension › Front › Springs › Coil Springs01V255000
Filed Aug 8, 2001108,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Risk. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Remedy. DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Suspension › Front › Springs › Coil Springs01I013000
Filed Aug 8, 2001203,426 vehiclesFord Motor Company
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1998 FORD CONTOUR/MERCURY MYSTIQUE PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION.
Risk. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Remedy. FORD IS EXTENDING THE WARRANTY FOR FRONT COIL SPRING REPLACEMENT FOR THE FRONT COIL SPRINGS FOR 10 YEARS FROM ORIGINAL DATE OF SALE OF A VEHICLE OR 150,000 MILES, WHICHEVER COMES FIRST.
Electrical System01V230000
Filed Jul 9, 2001342,962 vehiclesFord Motor Company
Defect. ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Risk. THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy. DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Service Brakes, Hydraulic › Foundation Components00V075000
Filed Mar 9, 2000436,200 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Risk. IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
Air Bags › Frontal › Sensor/Control Module-inactive99V243000
Filed Sep 8, 1999280,481 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.
Risk. IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.
Remedy. DEALERS WILL INSTALL AIR BAG SENSORS WITH REVISED WIRING INSULATION. IN ADDITION, VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED.
Vehicle Speed Control99V194000
Filed Jul 20, 1999159,565 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.
Risk. THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.
Remedy. DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.
Exterior Lighting › Headlights › Switch99V103000
Filed May 5, 1999605,581 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Risk. THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy. DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift98V233000
Filed Sep 18, 1998175,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Risk. THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy. DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
Showing 10 of 11 campaigns, newest first.
What owners reported
Newest filings
Exterior Lighting
Filed Jan 6, 201658,000 milesMO
HEADLIGHTS ARE MALFUNCTIONING. MY 17YO DAUGHTER GOT PULLED OVER BECAUSE ONLY HER HIGH BEAMS WERE WORKING. THE REGULAR HEADLIGHTS ARE DIM. VERY DANGEROUS. THIS HAPPENS AT ALL TIMES AND UNEXPECTEDLY.
Vehicle Speed Control
Filed Oct 15, 201574,000 milesVA
WHEN YOU HAVE TRAVELED 30MINS/15 TO 18 MILES THE CAR BEGAN TO SLOW DOWN/THE SPEEDOMETER BEGAN TO DROP EVEN THOUGH YOU ARE PUSHING THE GAS PEDDLE AND THE RPM GAUGE IS WAVING BACK AND FOURTH. IT HAPPENED ON 09/25/15, 10/08,13,14/2015. I WAS TRAVELING 60MPH AND 45MPH.
Engine and Engine Cooling
Filed Sep 25, 2014CA
1998 MERCURY MYSTIQUE. ELECTRICAL SUB-HARNESS CONNECTOR PROBLEMS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO HIS MECHANIC, BECAUSE THE AC WASN'T COOLING PROPERLY AND THE VEHICLE WOULD OVER HEAT, WHILE IT WAS ON. THE VEHICLE HAS TWO FANS IN THE FRONT AND THEY FOUND THE COOLING FAN MELTED AND THE SUB-HARNESS CONNECTOR BURNED UP. IN ADDITION, THEY SHOWED THE CONSUMER THE PART OF THE SUB-HARNESS WITH THE INSULATION JUST FALLING OFF THE WIRE. THEY HAD TO REPLACED THE FAN MOTOR UNIT AND HAD TO SPLICE IN A FAN CONNECTOR AND WIRE INTO THE REST OF THE SUB-HARNESS, BECAUSE FOR SAID THE SUB-HARNESS WAS OBSOLETE AND NOT AVAILABLE. WHILE IT FUNCTIONS, THE CHECK ENGINE LIGHT HAS SINCE ILLUMINATED FOR A CAM SHAFT POSITION SENSOR, WHICH THE CONSUMER WAS INFORMED IT WAS RELATED TO THE SUB-HARNESS. ALSO, THE LOWER CONTROL ARMS, BALL JOINTS, FRONT STRUTS, REAR STRUTS AND REAR MOUNTS, NUMEROUS O2 SENSORS, RADIO ANTENNA, RACK AND PINION, DRIVERS SIDE POWER WINDOW AND SWITCH CONTROLLER WERE ALL REPLACED. THE ENGINE AND TRANSMISSION MOUNTS ALSO HAD TO BE REPLACED. *JB
Fuel System, Gasoline
Filed Sep 22, 201083,240 milesTN
RECALL ON A FUEL FILLER NECK VALVE FOR A 98 MERCURY MYSTIQUE, GAS BEING UNABLE TO FLOW FREELY INTO GAS TANK,SPITS GAS BACK OUT ON YOU. AUGUST IS THE FIRST TIME I KNEW THERE WAS A RECALL. FORD SAYS MY VIN # WASN'T ON RECALL , BUT THE PART IS DEFECTIVE ANYWAY.( DANGEROUS ) OCCURS EVERYTIME YOU TRY AND PUT GAS INTO CAR. THEY PUT A CANISTER VENT VALVE ON WHICH WAS NOT THE PROBLEM. THEY KEPT THE OLD PART THAT WAS GOOD. PROBLEM IS FUEL FILLER NECK VALVE. *TR
Engine and Engine Cooling › Exhaust System
Filed Mar 27, 200989,300 milesMA
FAULTY CATALYTIC CONVERTERS. *TR
Electrical System
Filed Feb 11, 2009125,000 milesNJ
I AM THE 2ND OWNER OF MY 1998 MERCURY MYSTIQUE. I PURCHASED THE VEHICLE IN 2004. IT HAS A COMPUTER DEFECT THAT GIVES A FALSE READING FOR THE CHECK ENGINE LIGHT. THIS CAR QUALIFIED FOR THE NJ LEMON LAW BECAUSE OF THIS PROBLEM WITH ITS 1ST OWNER. HOWEVER, THAT OWNER WAS TOO KIND TO DO ANYTHING ABOUT IT. THE PREVIOUS OWNER GAVE ME A FILE FILLED WITH SERVICE INFORMATION FROM THE DATE HE PURCHASED THE VEHICLE, BRAND NEW IN DECEMBER 1997. SHORTLY AFTER HIS PURCHASE HE HAD THE VEHICLE BACK TO THE DEALER FOR THE CHECK ENGINE LIGHT. HE HAD IT BACK A COUPLE MORE TIMES FOR THE SAME THING AND THEY ALWAYS FIXED IT. OBVIOUSLY, THEY PUT A BAND-AID ON A MAJOR DEFECT. I NOTICED THE LIGHT WAS ON WHEN I FIRST PURCHASED THE VEHICLE. THE FORMER OWNER SAID HE HAD IT CHECKED AND WAS TOLD NOT TO PAY ATTENTION TO IT. WELL, SINCE THEN I HAVE BEEN TOLD AT INSPECTION THAT IT HAS TO BE FIXED EVERY TIME. SO IT GOES TO MY MECHANIC WHO WILLS REPAIR/REPLACE THE NECESSARY PARTS PER THAT DAY'S COMPUTER READING. WITHIN A FEW WEEKS (OCCASIONALLY MONTHS) THE LIGHT GOES ON AGAIN. PREVIOUS TO THIS YEARS INSPECTION (DECEMBER 31ST) I HAD MY FRIEND LOOK IT OVER AND HE REPLACED THE VALVE/SENSOR THAT WAS DEFECTED (PER THAT DAYS COMPUTER READING). WELL, RIGHT BEFORE INSPECTION THE CHECK ENGINE LIGHT WENT BACK ON. AND OF COURSE, SINCE IT WAS ON, IT FAILED AGAIN. I MENTIONED TO THE INSPECTOR THAT IT HAD A HISTORY OF THIS PROBLEM. I ASKED IF THERE WAS ANY RECOURSE AND HE TOLD ME TO LOOK INTO THE NJ WAIVER PROGRAM. I CALLED
Tires
Filed Jun 17, 2008MA
LOST 4 TIRES WITH LESS THAN 35K MILES DUE TO SIDEWALL FAILURES. TIRES INSTALLED ON MARCH 2006, LOST ALL FOUR BETWEEN APRIL 2008 AND JUNE 2008. FIRST ONE HAD A BULGE ON THE OUTSIDE SIDEWALL, OTHER 3 WERE SIDEWALL BLOWOUTS. TIRES INSTALLED ON A 1998 MERCURY MYSTIQUE. TIRES WERE FULDA CARAT ASSURO, P205/60-15. *TR
Visibility › Defroster/Defogger/Hvac System › Fan/MotorFire
Filed Jun 3, 2008114,708 milesMN
TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. THE CONTACT TOOK HER VEHICLE TO A MECHANIC BECAUSE THE BLOWER MOTOR RESISTOR FAILED. THE MECHANIC STATED THAT HER FUSE BOX MELTED, WHICH CAUSED THE BLOWER MOTOR TO FAIL. SHE CALLED THE MANUFACTURER AND A REPRESENTATIVE STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V230000 (ELECTRICAL SYSTEM), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 114,708.
Service Brakes, Hydraulic
Filed May 16, 200840,000 milesWI
TRIED TO BRAKE FOR A FAMILY OF GEESE CROSSING THE ROAD. FOLLOWING THE BRAKING, I NOTICED A PROBLEM WITH THE BRAKES AND THE CAR PULLING TO THE LEFT. THE CAR WAS ALSO MAKING AN UNUSUAL NOISE. AFTER SLOWLY DRIVING THE CAR TO THE REPAIR SHOP, IT WAS DETERMINED THAT THE RIGHT FRONT BRAKE ROTOR WAS BROKEN. *TR
Suspension › Front › Springs › Coil Springs
Filed Feb 25, 200887,000 milesNJ
TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. WHILE PULLING AWAY FROM A CURB AT 5 MPH, THE FRONT PASSENGER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE, CAUSING A BLOW OUT. THE VIN IS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V255000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CURRENT AND FAILURE MILEAGES WERE 87,000.
Electrical System › Instrument Cluster/Panel
Filed Feb 19, 200843,000 milesFL
TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE FUEL GAUGE AND SPEEDOMETER DISPLAYED INACCURATE READINGS. IN ADDITION, THE WARNING LIGHTS ON THE INSTRUMENT CONTROL PANEL FLICKER ON AND OFF SPORADICALLY. THE CONTACT ALSO STATED THAT HE FELT EXCESSIVE HEAT UNDERNEATH THE INSTRUMENT PANEL. A LOCAL MECHANIC STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE AND THEY ARE CURRENTLY IN THE PROCESS OF REPAIRING THE VEHICLE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 48,000.
Suspension › Front › Stabilizer Bar
Filed Oct 29, 200787,000 milesNY
I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN. *TR
Unknown or Other
Filed Jul 13, 200797,000 milesMD
THE GEAR POSITION INDICATOR DETERIORATED AND DOES NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Tires › Tread/Belt
Filed Jun 2, 200755,420 milesIL
TIRE FAILURE. *TR
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Apr 23, 2007NY
RIGHT REAR BRAKE HOSE RUBBED AGAINST STRUT CAUSING THE HOSE TO BREAK AND LOSS OF BRAKE FLUID ON A 1998 MERCURY MYSTIQUE GS. *TR
Visibility › Defroster/Defogger/Hvac System › Rear Window
Filed Apr 3, 2007102,000 milesTN
TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. THE VEHICLE'S HEATER BLOWER FAILED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE CONCERNING THE BLOWER ,AND THE CONNECTOR ON THE HEATER BLOWER CABLE WAS REPLACED. TWO DIFFERENT DEALERS TOLD THE CONTACT THAT THIS VEHICLEWAS EXCLUDED FROM RECALL # 01V230000. THE CURRENT AND FAILURE MILEAGE WERE 102,000.*AK
Suspension › Front › Springs › Coil Springs
Filed Feb 8, 200753,000 milesOH
FORD MOTOR CO. IS REFUSING TO REIMBURSE FOR REPAIRS RELATED TO SAFETY RECALL #01S23, 98 MERCURY MYSTIQUE. *NM
Exterior Lighting › Headlights › Switch
Filed Nov 29, 2006145,000 milesMN
DT*: THE CONTACT STATED THE HEADLIGHT SWITCH FOR THE VEHICLE WAS DEFECTIVE AND THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING:HEADLIGHTS:SWITCH DUE TO THE VIN. THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER TO RESOLVE THE ISSUE.
Power Train › Automatic Transmission
Filed Oct 18, 2006158,689 milesCA
FAILED TO GO INTO GEAR FROM PARK, CHANGING GEARS DIFFICULT, DID NOT MOVE IN DRIVE, WOULD NOT GO INTO REVERSE, ENGINE DIED WHILE DRIVING 35 M.P.H MADE LOUD NOISE. *NM
Vehicle Speed Control
Filed Jun 5, 200661,000 milesIL
DT*: THE CONTACT STATED WHILE TRAVELING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE RPM'S REVVED, BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE OVERDRIVE SERVO PISTON SEAL AND O RING WAS REPLACED. FIVE WEEKS LATER, WHILE TRAVELING 50 MPH, THE SAME INCIDENT OCCURRED. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE AND IT HAS NOT BEEN SEEN BY A MECHANIC. *AK
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 14, 2008. Source: NHTSA Office of Defects Investigation.