2002 Mercury Mystique

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the air bags › frontal › driver side › inflator module. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Fuel System, Other › Delivery › Fuel Pump1
000
Air Bags › Frontal › Driver Side › Inflator Module1
000

What owners reported

Newest filings
Fuel System, Other › Delivery › Fuel Pump
Filed Oct 29, 200336,000 milesMS

WHEN DEPRESSING THE ACCELERATOR PEDAL VEHICLE HESITATED AND STALLED. TOOK VEHICLE TO DEALER, AND DEALER INFORMED CONSUMER THAT THE PROBLEM WAS THE FUEL PUMP. HOWEVER, THAT PART WAS NOT COVERED UNDER A RECALL. *AK

Air Bags › Frontal › Driver Side › Inflator Module
Filed Dec 18, 2002NE

WHILE TRAVELING ABOUT 55MPH ON THE HIGHWAY THE AIRBAG LIGHT APPEAR ON THE DASHBOARD. AND WILL NOT DISAPPEAR UNTIL THE VEHICLE IS TURNED OFF. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
2002 — this page2000Routine
20012000Routine
200063500Routine
1999128411Fatalities reported
19982311170Above average
199771730Routine
199618510120Routine
199533512150Above average
19942000Routine

Compare every Mystique year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.