Page 4 of 5 · complaints 151–200 of 231

1998 Mercury Mystique complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Exterior Lighting
Filed Aug 27, 2000TX

INTERIOR LIGHT HARNESS JUST BROKE OFF AND HIT ME IN THE HEAD WHILE I WAS DRIVING. THERE WAS NO APPLIED FORCE TO THE HARNESS, AND THE FORCE IT HIT ME WITH CAUSED ME TO MOMENTARILY LOOSE CONTROL OF MY CAR. THE PART SHOULD NOT HAVE BEEN SO CHEAPLY BUILT.

Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed Aug 24, 2000WI

WHILE DRIVING A/C MOTOR STOPPED, CONSUMER TURNED OFF THE A/C SWITCH. THEN NOTICED SMOKE COMING FROM UNDER DASH, CONSUMER STOPPED, AND VEHICLE CAUGHT ON FIRE. ENTIRE DASHBOARD FELL OUT ON CONSUMER .*AK

Air Bags › FrontalCrash1 injured
Filed Aug 3, 2000LA

ANOTHER VEHICLE SUDDENLY STOPPED & WAS REARENDED BY THE MYSTIQUE. UPON IMPACT WITH OTHER VEHICLE, AIR BAGS FAILED TO DEPLOY. 1 INJURY & EMERGENCY ROOM TREATMENT. *AK

Power Train
Filed Jul 19, 2000TX

WHILE DRIVING SPEEDOMETER/CRUISE CONTROL AND OVERDRIVE MALFUNCTIONED. DEALER IS REPLACING THE SPEED SENSOR.*AK

Engine and Engine Cooling › Cooling System
Filed Jul 14, 2000KS

ENGINE COOLING- TEMPERATURE RUNS ON THE HIGH RANGE OF NORMAL. ENGINE - TWO BOLTS FELL OUT OF WATER PUMP PULLEY CAUSING UNKNOWN VIBRATION WHICH IN TURN CAUSED FAILURE OF SERPENTINE BELT WHICH CAUSED BELT TO FRAY INTO ENGINE WHICH IN TURN DISLODGED TIMING BELT AND CAUSED OIL LIGHT TO COME ON. DEALER NOT "USER FRIENDLY" DURING REPAIR PROCESS WHICH DRUG OUT THE REPAIR FOR A WEEK. ENGINE HAS NOT RUN IN THE SAME FASHION SINCE THE INCIDENT EVEN THOUGH TWO DIFFERENT DEALERS HAVE ADDRESSED THE PROBLEM. ENGINE NOW STALLS DURING INITIAL START UP ALMOST CAUSING ENGINE TO DIE ENTIRELY WHICH HAS ALMOST BEEN THE CAUSE OF SEVERAL ACCIDENTS. TIRES- UNEVEN AND UNUSUAL WEAR ON REAR TIRES CAUSING TIRES TO WEAR PREMATURELY. WINDSHIELD- UNUSAL AMOUNT OF CHIPS PERHAPS CAUSED BY DESIGN AND SHAPE OF WINDSHIELD. IGNITION- WHEN REMOVING KEY INGINTION STAYS STUCK INTO THE STEERING COLUMN CAUSING BUZZER TO SOUND. DID I MENTION THAT WE WILL NEVER BUY A FORD PRODUCT AGAIN ESPECIALLY SINCE WE HAVE ONLY OWNED THIS CAR SINCE DECEMBER 1999. *AK( DOT NUMBER: 23912 UR TIRE SIZE: P205/60R15 )

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 12, 2000FL

AFTER TAKING THE VEHICLE TO THE DEALER FOR A SENSOR RECALL, THE BRAKES MADE A METAL-GRINDING NOISE. CONSUMER STATED NOISE WAS NOT THERE BEFORE. OWNER PAID FOR BRAKE REPAIRS, SEEKS REIMBURSEMENT. *AK *ML

Engine and Engine Cooling › Cooling System
Filed Jul 8, 2000CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: EDPZB7EX TIRE SIZE: 205/60P15 )

Electrical System › Wiring › Interior/Under DashFire
Filed Jun 22, 2000WV

ONGOING PROBLEM WITH ELECTRICAL SHORTAGES, CAUSING VEHICLE TO LOSE POWER. VEHICLE HAS BEEN TO DEALER'S SHOP ON FOUR OCCASIONS, AND PROBLEM CONTINUES TO OCCUR. ALSO A FIRE ORIGNATED UNDER THE HOOD. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK

Suspension › Front › Springs › Coil Springs
Filed Jun 1, 2000PA

HAS 6 RECALLS FOR DEFECTIVE PARTS ALREADY- THE COIL SPRINGS WILL EVENTUALLY BE RECALLED SOMEDAY AND GOD KNOWS WHAT ELSE. WAS TOLD BY THE SERVICE MANAGER THAT THE SAME COIL SPRINGS WERE RECALLED IN OTHER FORDS SOME TIME AGO AND THEY MISSED THESE BECAUSE THE DATE WAS DIFFERENT. THE CAR IS UNSAFE. WHEN IS A CAR CONSIDERED A LEMON! *AK

Suspension
Filed May 30, 200000

VEHICLE CONTINUALLY EXPERIENCED VIBRATION, AS A RESULT OF SUSPENSION TROUBLE, EXCESSIVE WEAR OF THE TIRES, TWO SETS OF TIRES REQUIRED REPLACEMENT IN LESS THAN 30,OOO MILES. *MJS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 11, 2000NY

IN JANUARY 2000, MY FAN STOPPED RUNNING AND MY ABS LIGHT WENT OFF SIMULTANEOUSLY AS I WAS ROLLING TO A COMPLETE STOP IN A PARKING LOT. MY SPEED WAS VERY SLOW, AS I WAS JUST STOPPING AT THE EXIT TO THE PARKING LOT. FORD COVERED THE FAN SWITCH, AS IT WAS UNDER MY EXTENDED WARRANTY. THEY RESEARCHED AND STATED THE ABS MODULE HAD BLOWN, AND WAS IN NO WAY RELATED TO WHAT HAD HAPPENED WITH THE FAN. THIS IS THE THIRD TIME THE FAN SWITCH HAD BEEN REPLACED. FORD WOULD NOT COVER THE ABS MODULE, AND TOLD ME THAT THE PART ALONE WAS $936.00 AND IT WOULD REQUIRE A HALF A DAY'S LABOR TO INSTALL. THE DEALER CHARGED ME 79.77 FOR RUNNING THE DIAGNOSTIC TESTS ON THE VEHICLE TO FIND THE PROBLEM. I TOOK THE CAR TO A LOCAL GARAGE, AND HAD THE REPAIR DONE FOR $450.00. I WAS VERY ANGRY, AS MY WARRANTY WOULD NOT COVER THIS PART OR LABOR, AND I LEASE THE VEHICLE. THIS PART IS COVERED IN 3.4L MODELS, BUT NOT IN MY CAR. YESTERDAY, I WAS DRIVING HOME AND APPLIED THE BRAKES AS I APPROACHED MY HOME, THE LIGHTS DIMMED AND THE ABS LIGHT WENT OFF. MY FAN WAS NOT ON , THEREFORE, IT DID NOT BLOW. MY WIPERS AND LIGHTS WERE ON. I ASSUME THIS IS THE SAME PROBLEM WITH THE ABS AS LAST TIME. I FEEL THAT THERE HAS TO BE SOME ELECTRICAL PROBLEM SHORTING THIS MODULE OUT, AND I DO NOT WANT TO PAY MORE MONEY TO REPLACE THIS IF IT IS GOING TO CONTINUE TO OCCUR. I WENT THROUGH ALL OF THE CHANNELS I COULD AT FORD MOTOR COMPANY, TO NO AVAIL, THE FIRST TIME. I FEEL THAT THERE IS A DEFECT WITH MY CAR THAT COULD BE ELECTRICAL AND

Suspension › Front › Springs › Coil Springs
Filed May 4, 2000NY

FRONT COIL SPRING BROKE UNEXPECTEDLY WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL. FORD PROVIDED NO HELP. *AK *ML

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 3, 2000CA

BRAKING SYSTEM MALFUNCTIONED, CAUSING PULSATION WHILE BRAKING AND EXTENDED STOPPING DISTANCE WHICH MAY INCREASE THE RISK OF A CRASH. THERE IS A TSB BULLETIN ON THIS PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed May 3, 2000NC

OIL WAS RUNNING OUT 3 DAYS AT A TIME. HAD OIL CHANGED. VEHICLE WOULD CUT OFF AT STOP SIGN, BUT STARTED RIGHT BACK UP. ALSO, . WHITE SMOKE WAS COMING FROM THE REAR.*AK

Structure › Body
Filed Apr 27, 2000NY

THE SUNVISOR IS DEFECTIVE. YH

Service Brakes, Hydraulic › Foundation Components
Filed Apr 27, 2000NC

CONSUMER IS DISAPPOINTED WITH THE NUMBER (6) OF RECALLS THAT HAVE BEEN ISSUED ON THIS VEHICLE. NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 25, 2000PR

CONSUMER CONTACTED DEALER IN REFERENCE TO NHTSA RECALLS 00V075000 AND 99V103000/ MANUFACTURER'S RECALLS 99S14 AND 00203 CONCERNING ABS BRAKES AND HEADLIGHT SWITCH WIRING. DEALER REFUSED TO CORRECT THE RECALL PROBLEMS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Apr 20, 2000ME

PRIOR TO RECALL THE PRESSURE CONTROL VALVE FAILED (00V-075). YH

Suspension › Front › Springs › Coil Springs
Filed Apr 18, 2000IN

RIGHT FRONT COIL SPRING BROKE WHILE CONSUMER WAS DRIVING. NLM

Power Train › Automatic Transmission
Filed Mar 16, 2000MD

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Cooling System
Filed Mar 13, 2000FL

WATER PUMP LEAKS PRIOR RECALL NOTICE (99B-23).YH

Air Bags › Frontal › Sensor/Control Module
Filed Feb 28, 2000FL

CONSUMER IS NOT SATISFIED WITH RECALL PROCESS AND CAN NOT OBTAIN A LOANER CAR FOR SCHEDULED RECALL WORK TO BE PERFORMED. (99V-243) *MJS

Exterior Lighting › Tail Lights
Filed Feb 23, 2000NY

THERE IS WATER IN THE TAIL LIGHTS. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER DETAILS. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 21, 2000FL

UNABLE TO PUT FUEL INTO CAR. FUEL KICKS BACK AND OVERFLOWS ONTO THE GROUND. IF YOU REFUEL SLOWLY YOU CAN GET ABOUT 3 DOLLARS INTO CAR IN ABOUT 15 MINUTES. USUALLY END UP WITH MORE FUEL ON THE GROUND THEN IN THE CAR. ADDITIONALLY FUEL ENDS UP IN THE REAR WHEEL WELL OF THE CAR, CONCERNED ABOUT GAS ON REAR WHEEL WELL IN CASE OF A REAR END ACCIDENT.*AK

Exterior Lighting › Headlights › Switch
Filed Feb 2, 2000LA

RECALL COMPONENT (HEADLIGHT SWITCH)REPAIR CANNOT BE COMPLETED DUE TO LACK OF PARTS (99S14). NLM

Visibility › Windshield
Filed Jan 27, 2000NY

DASHBOARD REFLECTS OFF THE WINDSHIELD, CAUSING VISIBILITY PROBLEMS. *AK

Vehicle Speed Control › Cables
Filed Dec 29, 1999TX

RECALL # 99V194000 FORD/THROTTLE CABLE; OWNER HAS BEEN WAITING FOR RECALL TO BE PERFORMED SINCE AUGUST, 99. DEALER DOES NOT HAVE PARTS TO CORRECT RECALL. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Dec 10, 1999MI

SERPENTINE BELT BROKE AND WATER PUMP FROZE CAUSING VEHICLE OVERHEATING AND DAMAGE TO ENGINE, AFTER REPLACING ENGINE, BELT AND PUMP VEHICLE IS CONTINUED TO RUN HOT. MJS

Engine and Engine Cooling › Exhaust SystemCrash1 injured
Filed Dec 6, 1999TX

CAR BEING DRIVEN AT AROUND 30MPH, NUMEROUS TIMES, ALL POWER WAS LOST, HIT CURB, HAD NO STEERING, BRAKES, LUCKILY COULD PUT IN NEUTRAL AND RE-START, CRANSKSHAFT SENSOR WAS CRACKED, CAUSING VEHICLE TO DIE OUT. VERY DANGEROUS GOING THRU INTERSECTION OR DRIVING DOWNTOWN.

Visibility › Windshield
Filed Nov 29, 1999OR

WHEN DRIVING DASHBOARD REFLECTS ON THE WINDSHIELD, MAKING IT DIFFICULT TO SEE CLEARLY OUT OF THE WINDOW. CONTACTED DEALER, THEY DON'T KNOW WHAT TO DO. *AK

Air Bags
Filed Oct 26, 1999CA

CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL NUMBER 99V243000/MFR RECALL NUMBER 99S23. DEALER STATES PARTS NOT AVAILABLE. CONSUMER HAS YET TO HAVE RECALL WORK CORRECTED. *AK

Suspension › Rear
Filed Oct 26, 1999CO

REAR AXLE TRAIL ARM BOLT FAILED. MJS

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Oct 25, 1999NY

WIRING TO THE HEADLIGHTS HAD AN ELECTRICAL SHORT WHICH CAUSED THE HEADLIGHTS TO BE NON-FUNCTIONAL. DEALER HAS REPLACED THE WIRING UNDER A RECALL. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 21, 1999AZ

THE FUEL GUAGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Electrical System › 12v/24v/48v Battery › Cables
Filed Oct 18, 1999FL

THE ENGINE HAS GONE DEAD AND WILL NOT START DUE TO A SHORT IN THE BATTERY RELAY CABLE. THE DOORS WILL NOT OPEN ELECTRONICALLY , ALSO. DLR HAS NOT SEEN.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 7, 1999SC

WHILE DRIVING VEHICLE AT APPROXIMATELY 55MPH NOTICED SMOKE COMING OUT OF TAIL PIPE.ALSO, ENGINE WAS LEAKING OIL AFTER PUTTING OIL IN IT. BEEN TO MECHANIC & WAS INFORMED VEHICLE STILL UNDER WARRANTY. FINALLY TOOK VEHICLE TO DEALERSHIP & INFORMED BY MECHANIC NOTHING COULD BE DONE. *AK

Engine and Engine Cooling › Cooling System
Filed Oct 1, 1999ND

ENGINE STARTED MAKING FUNNY NOISES. CONSUMER STOPPED THE CAR AND POPPED OPEN THE HOOD AND NOTICED THAT WATER TANK WAS LOW. CONSUMER THEN FILLED TANK BACK UP WITH WATER. THE NEXT DAY STEAM WAS COMING FROM THE ENGINE COMPARTMENT. TOOK CAR TO DEALER AND IT IS STILL THERE.

Steering › Hydraulic Power Assist System
Filed Sep 30, 1999FL

WHEN DRIVING UNDER WET CONDITIONS POWER STEERING GOES OUT, MAKING THE STEERING STIFF. IF CONSUMER IS IN THE MIDDLE OF A TURN SHE HAS TO MANUALLY RETURN THE STEERING. DEALER HAS BEEN CONTACTED. *AK *MJS

Exterior Lighting › Headlights › Switch
Filed Sep 30, 1999SC

RECEIVED RECALL NOTICE 399V103000. CONTACTED DEALER. TOOK VEHICLE TO DEALER FOR REPAIRS ON DATE GIVEN. THE REMEDY FAILED. HAVE NO TAILLIGHTS. THE RIGHT TAILLIGHT WOULD FLASH ON/OFF ON ITS OWN. HAD NO PROBLEM UNTIL RECALL REPAIRS WERE DONE. *AK

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Sep 23, 1999MS

BLOWER RESISTOR AND MOTOR BURNED OUT DUE TO FAULTY PLUGS. THE DEALER HAS INSPECTED AND REPAIRED THE VEHICLE. *AK

Steering › Hydraulic Power Assist System
Filed Sep 23, 1999PA

WHEN DRIVING AT VARIOUS SPEEDS DURING RAINY AND WET CONDITIONS,THE POWER STEERING FAILS DURING THE ENACTMENT OF A TURN. THE DEALERSHIP "CANNOT DIAGNOSE"THIS DANGEROUS OCCURANCE.

Vehicle Speed Control › Cables
Filed Sep 22, 1999MA

RECEIVED RECALL NOTICE 99V194000 & CONTACTED DEALER TO SET APPOINTMENT. WAS INFORMED THAT NO PARTS WERE AVAILABLE. BEEN CHECKING OFF & ON SINCE. RECEIVED ANOTHER NOTICE FOR SAME RECALL. STILL NO PARTS. AFRAID TO DRIVE VEHICLE. MANUFACTURER NOT SENDING PARTS FOR REPAIR OF THROTTLE CABLE. *AK

Vehicle Speed Control
Filed Sep 15, 1999TX

RECEIVED RECALL NOTICE 99V194000 & CONTACTED DEALERSHIP. WAS INFORMED BY MECHANIC NO PARTS WERE AVAILABLE. CONTACTED DEALERSHIP LATER & GIVEN SAME INFORMATION. WAS INFORMED WILL CALL WHEN PARTS WERE AVAILABLE. OWNER IS UPSET. *AK

Vehicle Speed Control
Filed Sep 9, 1999MA

MANUFACTURER IS NOT PRODUCING THE PARTS TO REPAIR NHTSA RECALL 99V19400/MFR RECALL 99S19, THROTTLE LINKAGES AND CONTROL. *AK

Suspension › Front
Filed Sep 8, 1999NJ

VEHICLE DEVELOPED VIBRATION IN STEERING WHEEL WHILE DRIVING OVER 50 MPH, CAUSING SAFETY HAZARD. DLR HAS ROTATED AND BALANCED TIRES, BUT DEFECT STILL OCCURS. *AK

Vehicle Speed Control
Filed Sep 8, 1999DE

CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 99V194000/ MFR RECALL 99S19, DEALER STATED NO PARTS AVAILABLE, FORD HAS YET TO CONTACT DEALER REGARDING RECALL. *AK

Vehicle Speed Control
Filed Sep 8, 1999TX

VEHICLE EXPEREINCED SUDDEN ACCELERATION WHEN APPROACHING A CURVE PRIOR TO RECALL NOTICE 99V-194, VEHICLE ALSO EXPERIENCED BLOW OUT OF RIGHT SIDE TIRES ONLY. NLM

Service Brakes, Hydraulic › Foundation Components
Filed Aug 30, 1999NV

ABS FAILURE CAUSED GRINDING AND SCRAPING NOISE. YH

Air Bags
Filed Aug 27, 1999MI

AIRBAG LIGHT INTERMITTENTLY COMES OFF AND ON. CONTACTED DEALER. *AK

Power Train › Automatic Transmission
Filed Aug 20, 1999NV

WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES, THERE IS A KNOCKING NOISE, AND THE BRAKES GO STRAIGHT TO THE FLOORBOARD. ALSO, TRANSMISSION IS SLIPPING, AND CONSUMER CAN'T SHIFT THE GEARS. IN ADDITION, VEHICLE ACCELERATES WHEN DRIVING OR COMING TO A STOP. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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