INTERIOR LIGHT HARNESS JUST BROKE OFF AND HIT ME IN THE HEAD WHILE I WAS DRIVING. THERE WAS NO APPLIED FORCE TO THE HARNESS, AND THE FORCE IT HIT ME WITH CAUSED ME TO MOMENTARILY LOOSE CONTROL OF MY CAR. THE PART SHOULD NOT HAVE BEEN SO CHEAPLY BUILT.
1998 Mercury Mystique complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
WHILE DRIVING A/C MOTOR STOPPED, CONSUMER TURNED OFF THE A/C SWITCH. THEN NOTICED SMOKE COMING FROM UNDER DASH, CONSUMER STOPPED, AND VEHICLE CAUGHT ON FIRE. ENTIRE DASHBOARD FELL OUT ON CONSUMER .*AK
ANOTHER VEHICLE SUDDENLY STOPPED & WAS REARENDED BY THE MYSTIQUE. UPON IMPACT WITH OTHER VEHICLE, AIR BAGS FAILED TO DEPLOY. 1 INJURY & EMERGENCY ROOM TREATMENT. *AK
WHILE DRIVING SPEEDOMETER/CRUISE CONTROL AND OVERDRIVE MALFUNCTIONED. DEALER IS REPLACING THE SPEED SENSOR.*AK
ENGINE COOLING- TEMPERATURE RUNS ON THE HIGH RANGE OF NORMAL. ENGINE - TWO BOLTS FELL OUT OF WATER PUMP PULLEY CAUSING UNKNOWN VIBRATION WHICH IN TURN CAUSED FAILURE OF SERPENTINE BELT WHICH CAUSED BELT TO FRAY INTO ENGINE WHICH IN TURN DISLODGED TIMING BELT AND CAUSED OIL LIGHT TO COME ON. DEALER NOT "USER FRIENDLY" DURING REPAIR PROCESS WHICH DRUG OUT THE REPAIR FOR A WEEK. ENGINE HAS NOT RUN IN THE SAME FASHION SINCE THE INCIDENT EVEN THOUGH TWO DIFFERENT DEALERS HAVE ADDRESSED THE PROBLEM. ENGINE NOW STALLS DURING INITIAL START UP ALMOST CAUSING ENGINE TO DIE ENTIRELY WHICH HAS ALMOST BEEN THE CAUSE OF SEVERAL ACCIDENTS. TIRES- UNEVEN AND UNUSUAL WEAR ON REAR TIRES CAUSING TIRES TO WEAR PREMATURELY. WINDSHIELD- UNUSAL AMOUNT OF CHIPS PERHAPS CAUSED BY DESIGN AND SHAPE OF WINDSHIELD. IGNITION- WHEN REMOVING KEY INGINTION STAYS STUCK INTO THE STEERING COLUMN CAUSING BUZZER TO SOUND. DID I MENTION THAT WE WILL NEVER BUY A FORD PRODUCT AGAIN ESPECIALLY SINCE WE HAVE ONLY OWNED THIS CAR SINCE DECEMBER 1999. *AK( DOT NUMBER: 23912 UR TIRE SIZE: P205/60R15 )
AFTER TAKING THE VEHICLE TO THE DEALER FOR A SENSOR RECALL, THE BRAKES MADE A METAL-GRINDING NOISE. CONSUMER STATED NOISE WAS NOT THERE BEFORE. OWNER PAID FOR BRAKE REPAIRS, SEEKS REIMBURSEMENT. *AK *ML
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: EDPZB7EX TIRE SIZE: 205/60P15 )
ONGOING PROBLEM WITH ELECTRICAL SHORTAGES, CAUSING VEHICLE TO LOSE POWER. VEHICLE HAS BEEN TO DEALER'S SHOP ON FOUR OCCASIONS, AND PROBLEM CONTINUES TO OCCUR. ALSO A FIRE ORIGNATED UNDER THE HOOD. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
HAS 6 RECALLS FOR DEFECTIVE PARTS ALREADY- THE COIL SPRINGS WILL EVENTUALLY BE RECALLED SOMEDAY AND GOD KNOWS WHAT ELSE. WAS TOLD BY THE SERVICE MANAGER THAT THE SAME COIL SPRINGS WERE RECALLED IN OTHER FORDS SOME TIME AGO AND THEY MISSED THESE BECAUSE THE DATE WAS DIFFERENT. THE CAR IS UNSAFE. WHEN IS A CAR CONSIDERED A LEMON! *AK
VEHICLE CONTINUALLY EXPERIENCED VIBRATION, AS A RESULT OF SUSPENSION TROUBLE, EXCESSIVE WEAR OF THE TIRES, TWO SETS OF TIRES REQUIRED REPLACEMENT IN LESS THAN 30,OOO MILES. *MJS
IN JANUARY 2000, MY FAN STOPPED RUNNING AND MY ABS LIGHT WENT OFF SIMULTANEOUSLY AS I WAS ROLLING TO A COMPLETE STOP IN A PARKING LOT. MY SPEED WAS VERY SLOW, AS I WAS JUST STOPPING AT THE EXIT TO THE PARKING LOT. FORD COVERED THE FAN SWITCH, AS IT WAS UNDER MY EXTENDED WARRANTY. THEY RESEARCHED AND STATED THE ABS MODULE HAD BLOWN, AND WAS IN NO WAY RELATED TO WHAT HAD HAPPENED WITH THE FAN. THIS IS THE THIRD TIME THE FAN SWITCH HAD BEEN REPLACED. FORD WOULD NOT COVER THE ABS MODULE, AND TOLD ME THAT THE PART ALONE WAS $936.00 AND IT WOULD REQUIRE A HALF A DAY'S LABOR TO INSTALL. THE DEALER CHARGED ME 79.77 FOR RUNNING THE DIAGNOSTIC TESTS ON THE VEHICLE TO FIND THE PROBLEM. I TOOK THE CAR TO A LOCAL GARAGE, AND HAD THE REPAIR DONE FOR $450.00. I WAS VERY ANGRY, AS MY WARRANTY WOULD NOT COVER THIS PART OR LABOR, AND I LEASE THE VEHICLE. THIS PART IS COVERED IN 3.4L MODELS, BUT NOT IN MY CAR. YESTERDAY, I WAS DRIVING HOME AND APPLIED THE BRAKES AS I APPROACHED MY HOME, THE LIGHTS DIMMED AND THE ABS LIGHT WENT OFF. MY FAN WAS NOT ON , THEREFORE, IT DID NOT BLOW. MY WIPERS AND LIGHTS WERE ON. I ASSUME THIS IS THE SAME PROBLEM WITH THE ABS AS LAST TIME. I FEEL THAT THERE HAS TO BE SOME ELECTRICAL PROBLEM SHORTING THIS MODULE OUT, AND I DO NOT WANT TO PAY MORE MONEY TO REPLACE THIS IF IT IS GOING TO CONTINUE TO OCCUR. I WENT THROUGH ALL OF THE CHANNELS I COULD AT FORD MOTOR COMPANY, TO NO AVAIL, THE FIRST TIME. I FEEL THAT THERE IS A DEFECT WITH MY CAR THAT COULD BE ELECTRICAL AND
FRONT COIL SPRING BROKE UNEXPECTEDLY WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL. FORD PROVIDED NO HELP. *AK *ML
BRAKING SYSTEM MALFUNCTIONED, CAUSING PULSATION WHILE BRAKING AND EXTENDED STOPPING DISTANCE WHICH MAY INCREASE THE RISK OF A CRASH. THERE IS A TSB BULLETIN ON THIS PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
OIL WAS RUNNING OUT 3 DAYS AT A TIME. HAD OIL CHANGED. VEHICLE WOULD CUT OFF AT STOP SIGN, BUT STARTED RIGHT BACK UP. ALSO, . WHITE SMOKE WAS COMING FROM THE REAR.*AK
THE SUNVISOR IS DEFECTIVE. YH
CONSUMER IS DISAPPOINTED WITH THE NUMBER (6) OF RECALLS THAT HAVE BEEN ISSUED ON THIS VEHICLE. NLM
CONSUMER CONTACTED DEALER IN REFERENCE TO NHTSA RECALLS 00V075000 AND 99V103000/ MANUFACTURER'S RECALLS 99S14 AND 00203 CONCERNING ABS BRAKES AND HEADLIGHT SWITCH WIRING. DEALER REFUSED TO CORRECT THE RECALL PROBLEMS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
PRIOR TO RECALL THE PRESSURE CONTROL VALVE FAILED (00V-075). YH
RIGHT FRONT COIL SPRING BROKE WHILE CONSUMER WAS DRIVING. NLM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WATER PUMP LEAKS PRIOR RECALL NOTICE (99B-23).YH
CONSUMER IS NOT SATISFIED WITH RECALL PROCESS AND CAN NOT OBTAIN A LOANER CAR FOR SCHEDULED RECALL WORK TO BE PERFORMED. (99V-243) *MJS
THERE IS WATER IN THE TAIL LIGHTS. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER DETAILS. *AK
UNABLE TO PUT FUEL INTO CAR. FUEL KICKS BACK AND OVERFLOWS ONTO THE GROUND. IF YOU REFUEL SLOWLY YOU CAN GET ABOUT 3 DOLLARS INTO CAR IN ABOUT 15 MINUTES. USUALLY END UP WITH MORE FUEL ON THE GROUND THEN IN THE CAR. ADDITIONALLY FUEL ENDS UP IN THE REAR WHEEL WELL OF THE CAR, CONCERNED ABOUT GAS ON REAR WHEEL WELL IN CASE OF A REAR END ACCIDENT.*AK
RECALL COMPONENT (HEADLIGHT SWITCH)REPAIR CANNOT BE COMPLETED DUE TO LACK OF PARTS (99S14). NLM
DASHBOARD REFLECTS OFF THE WINDSHIELD, CAUSING VISIBILITY PROBLEMS. *AK
RECALL # 99V194000 FORD/THROTTLE CABLE; OWNER HAS BEEN WAITING FOR RECALL TO BE PERFORMED SINCE AUGUST, 99. DEALER DOES NOT HAVE PARTS TO CORRECT RECALL. *AK
SERPENTINE BELT BROKE AND WATER PUMP FROZE CAUSING VEHICLE OVERHEATING AND DAMAGE TO ENGINE, AFTER REPLACING ENGINE, BELT AND PUMP VEHICLE IS CONTINUED TO RUN HOT. MJS
CAR BEING DRIVEN AT AROUND 30MPH, NUMEROUS TIMES, ALL POWER WAS LOST, HIT CURB, HAD NO STEERING, BRAKES, LUCKILY COULD PUT IN NEUTRAL AND RE-START, CRANSKSHAFT SENSOR WAS CRACKED, CAUSING VEHICLE TO DIE OUT. VERY DANGEROUS GOING THRU INTERSECTION OR DRIVING DOWNTOWN.
WHEN DRIVING DASHBOARD REFLECTS ON THE WINDSHIELD, MAKING IT DIFFICULT TO SEE CLEARLY OUT OF THE WINDOW. CONTACTED DEALER, THEY DON'T KNOW WHAT TO DO. *AK
CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL NUMBER 99V243000/MFR RECALL NUMBER 99S23. DEALER STATES PARTS NOT AVAILABLE. CONSUMER HAS YET TO HAVE RECALL WORK CORRECTED. *AK
REAR AXLE TRAIL ARM BOLT FAILED. MJS
WIRING TO THE HEADLIGHTS HAD AN ELECTRICAL SHORT WHICH CAUSED THE HEADLIGHTS TO BE NON-FUNCTIONAL. DEALER HAS REPLACED THE WIRING UNDER A RECALL. *AK
THE FUEL GUAGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
THE ENGINE HAS GONE DEAD AND WILL NOT START DUE TO A SHORT IN THE BATTERY RELAY CABLE. THE DOORS WILL NOT OPEN ELECTRONICALLY , ALSO. DLR HAS NOT SEEN.
WHILE DRIVING VEHICLE AT APPROXIMATELY 55MPH NOTICED SMOKE COMING OUT OF TAIL PIPE.ALSO, ENGINE WAS LEAKING OIL AFTER PUTTING OIL IN IT. BEEN TO MECHANIC & WAS INFORMED VEHICLE STILL UNDER WARRANTY. FINALLY TOOK VEHICLE TO DEALERSHIP & INFORMED BY MECHANIC NOTHING COULD BE DONE. *AK
ENGINE STARTED MAKING FUNNY NOISES. CONSUMER STOPPED THE CAR AND POPPED OPEN THE HOOD AND NOTICED THAT WATER TANK WAS LOW. CONSUMER THEN FILLED TANK BACK UP WITH WATER. THE NEXT DAY STEAM WAS COMING FROM THE ENGINE COMPARTMENT. TOOK CAR TO DEALER AND IT IS STILL THERE.
WHEN DRIVING UNDER WET CONDITIONS POWER STEERING GOES OUT, MAKING THE STEERING STIFF. IF CONSUMER IS IN THE MIDDLE OF A TURN SHE HAS TO MANUALLY RETURN THE STEERING. DEALER HAS BEEN CONTACTED. *AK *MJS
RECEIVED RECALL NOTICE 399V103000. CONTACTED DEALER. TOOK VEHICLE TO DEALER FOR REPAIRS ON DATE GIVEN. THE REMEDY FAILED. HAVE NO TAILLIGHTS. THE RIGHT TAILLIGHT WOULD FLASH ON/OFF ON ITS OWN. HAD NO PROBLEM UNTIL RECALL REPAIRS WERE DONE. *AK
BLOWER RESISTOR AND MOTOR BURNED OUT DUE TO FAULTY PLUGS. THE DEALER HAS INSPECTED AND REPAIRED THE VEHICLE. *AK
WHEN DRIVING AT VARIOUS SPEEDS DURING RAINY AND WET CONDITIONS,THE POWER STEERING FAILS DURING THE ENACTMENT OF A TURN. THE DEALERSHIP "CANNOT DIAGNOSE"THIS DANGEROUS OCCURANCE.
RECEIVED RECALL NOTICE 99V194000 & CONTACTED DEALER TO SET APPOINTMENT. WAS INFORMED THAT NO PARTS WERE AVAILABLE. BEEN CHECKING OFF & ON SINCE. RECEIVED ANOTHER NOTICE FOR SAME RECALL. STILL NO PARTS. AFRAID TO DRIVE VEHICLE. MANUFACTURER NOT SENDING PARTS FOR REPAIR OF THROTTLE CABLE. *AK
RECEIVED RECALL NOTICE 99V194000 & CONTACTED DEALERSHIP. WAS INFORMED BY MECHANIC NO PARTS WERE AVAILABLE. CONTACTED DEALERSHIP LATER & GIVEN SAME INFORMATION. WAS INFORMED WILL CALL WHEN PARTS WERE AVAILABLE. OWNER IS UPSET. *AK
MANUFACTURER IS NOT PRODUCING THE PARTS TO REPAIR NHTSA RECALL 99V19400/MFR RECALL 99S19, THROTTLE LINKAGES AND CONTROL. *AK
VEHICLE DEVELOPED VIBRATION IN STEERING WHEEL WHILE DRIVING OVER 50 MPH, CAUSING SAFETY HAZARD. DLR HAS ROTATED AND BALANCED TIRES, BUT DEFECT STILL OCCURS. *AK
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 99V194000/ MFR RECALL 99S19, DEALER STATED NO PARTS AVAILABLE, FORD HAS YET TO CONTACT DEALER REGARDING RECALL. *AK
VEHICLE EXPEREINCED SUDDEN ACCELERATION WHEN APPROACHING A CURVE PRIOR TO RECALL NOTICE 99V-194, VEHICLE ALSO EXPERIENCED BLOW OUT OF RIGHT SIDE TIRES ONLY. NLM
ABS FAILURE CAUSED GRINDING AND SCRAPING NOISE. YH
AIRBAG LIGHT INTERMITTENTLY COMES OFF AND ON. CONTACTED DEALER. *AK
WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES, THERE IS A KNOCKING NOISE, AND THE BRAKES GO STRAIGHT TO THE FLOORBOARD. ALSO, TRANSMISSION IS SLIPPING, AND CONSUMER CAN'T SHIFT THE GEARS. IN ADDITION, VEHICLE ACCELERATES WHEN DRIVING OR COMING TO A STOP. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Mercury Mystique → · Every Mystique year → · How the figures are calculated →