GAS TANK FILLER PIPE/TANK EXPERIENCING CONSTANT PROBLEMS WHEN FILLING GAS TANK, SHUTS OFF AS GAS BACKS UP IN FILLER PIPE/TANK, CONSUMER NEVER KNOWS WHEN TANK IS FULLY FILLED. MJS
1998 Mercury Mystique complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
VEHICLE IS STALLING INTERMITTENTLY WITHOUT ANY WARNING, CAUSING A SAFETY HAZARD.CONSUMER MUST RESTART VEHICLE. DEALER CANNOT DETERMINE THE CAUSE. *AK
WATER PUMP BROKE.
FORD CAN'T SEEM TO FIND A PROBLEM, THEY HAD MY CARE FOR 3 DAYS AND GAVE IT BACK TO US, ON THE WAY HOME FROM DEALER CAR CUT OUT TWICE (STALLED WHILE DRIVING). CALLED FORD NEXT DAY HAD IT TOWED AGAIN, STILL IN SHOP, I HAD CAR FOR 1 1/2 DAYS WHEN THIS HAPPENED. FORD CAN NOT FIND A PROBLEM...AND AS IF THIS DATE HAS DONE NOTHING TO RECTIFY IT. WE CAN NOT ACCEPT A CAR THAT STALLES OUT WHILE DRIVING WE HAS 2 SMALL CHILDREN THAT RIDE IN THE BACK OF THIS CARE, EACH OF THE 5X'S THIS CAR STALLED OUT MY CHILDREN WERE IN THE CARE...WE CAN NOT CHANCE THIS...
WHEN DRIVING AT ANY SPEED THE TRANSMISSION JUMPS, AND SKIPS GEARS. ALSO, TRANSAXLE FAILED, VEHICLE IS SHIFTING HARD AT HWY SPEED. *AK
BRAKES FAILED RESULTING IN VEHICLE HITTING GUARD RAIL, NO DEPLOYMENT OF BOTH PASSENGER/DRIVER'S AIR BAG DURING COLLISION. MJS
BRAKES FAILED CAUSING CONSUMER TO HIT CAR IN FRONT OF HIM RESULTING IN INJURIES, POSSIBILITY OF CRUISE CONTROL NOT DISENGAGING. NM
WHEN BACKING OUT AND MAKING A TURN, VEHICLE IS MAKING A POPPING NOISE. VEHICLE HAS BEEN IN REPAIR SHOP THREE TIMES. DEALER HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM. ALSO, WHEN THE BRAKES ARE APPLIED A GRINDING NOISE IS HEARD. CONSUMER THINKS THE BRACKET IS LOOSE. *AK
VEHICLE PULLS TO THE RIGHT WHILE DRIVING AND WHEN BRAKING.
CONSUMER RECEIVED RECALL LETTER. CONTACTED DEALER NO PARTS AVAILABLE TO CORRECT THE PROBLEM. RECALL NUMBER 98V233000. PLEASE GIVE ANY FURTHER DETAILS. *AK
MANUFACTURER RECALL NOTICE #98S-26 SHIFT INDICATOR; VEHICLE WAS TAKEN TO DEALER ON SERVERAL OCCASIONS, AND WAS GIVEN VARIOUS EXCUSES FOR NOT HONORING RECALL. CONSUMER SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
CONUMER RECEIVED MANUFACTURER'S RECALL NOTICE #98S-26, NHTSA RECALL 98V233, CONCERNING TRASNSMISSION FLOOR SHIFT INDICATOR. VEHICLE WAS TAKEN TO DEALER. DEALER INFORMED CONSUMER THAT HE WOULD CONTACT CONSUMER WHEN PARTS ARRIVED. NOTHING WAS HEARD SINCE. SEEKING HNTSA FOR HELP IN THIS MATTER. *AK
WHEN TURNING ON THE DEFROSTER IN RAINING CONDITION WHILE DRIVING THE FRONT WINDOW FOGGED UP REALLY BADLY IN ABOUT 3 SECONDS. CONSUMER HAD STOP VEHICLE BECAUSE THEY COULD NOT SEE. TOOK TO FORD DEALER ,AND THEY SAID IT HAPPENED. *AK
EXPERIENCED DEALER PROBLEM WHEN REQUESTED TO HAVE AIR BAG ON/OFF SWITCH INSTALLED.
CONSUMER WAS DRIVING AND HEARD SOME NOISE ,AND NOTICED THE AXLE SHAFT BROKE WHILE DRIVING. *AK
ENGINE WARNING SENSOR FAILED. MJS
VOLT REGULATER WAS DEFECTIVE. YH
THE AUTOMATIC TRANSMISSION BROKE AND NEEDS TO BE FIXED. ALSO, THERE IS KNOCKING NOISE COMING FROM THE VEHICLE. *AK
WHILE IN FRONTAL IMPACT THE DRIVER'S AIR BAG DID DEPLOY, BUT THE PASSENGER'S AIRBAG DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. ALSO, THE PASSENGER'S SEATBELT DID HOLD THE OCCUPANT, CAUSING THE PASSENGER TO SUSTAIN HEAD INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK
VEHICLE WAS HIT ON FRONT PASSENGER'S SIDE, AND FRONT SEATBELTS DID NOT LOCK UP, CAUSING INJURIES TO DRIVER AND FRONT SEAT PASSENGER. DEALER HAS NOT SEEN VEHICLE. *AK
RECEIVED RECALL98V233000 IN THE MAIL. HAD CALLED DEALERSHIP FOR APPOINTMENT. WAS INFORMED NO PARTS AVAILABLE. CALLED 2 WKS LATER & STILL NO PARTS. WAS TOLD WOULD HAVE TO ORDER PARTS. CALLED ONCE AGAIN 3 WEEKS LATER & STILL NO PARTS. *AK
THE STEERING HAS NEVER BEEN ABLE TO HOLD AN ALIGNMENT. I HAD AN CHECK ENGINE LIGHT GO ON AND HAD TWO SERVICE TRIES BEFORE IT WAS FIXED. I HAVE HAD A ROTTEN EGG SMELL AND ENGINE PINGING FOR THE LAST 6,000 MILES. I ONLY HAVE 10,500 ON IT NOW. THE DEALER WILL NOT EVEN TRY TO FIX IT. I'M TRYING TO GET A HOLD OF THE DISTRICT REP TO TRY TO SWITCH TO ANOTHER VEHICLE.
STEERING MECHANISM MALFUNCTIONED, CAUSING STEERING NOISE WHEN TURNING SHARPLY IT MAY LEAD UP TO A STEERING LOCK UP. CAUSE UNKNOWN. DEALER DOES NOT HAVE A REMEDY FOR THIS PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
CONSUMER EXPERIENCED PROBLEMS WITH SHIFT LEVEL INDICATOR. WHILE HAVING VEHICLE WASHED, VEHICLE STARTED MOVING ON ITS OWN. THIS VEHICLE'S SUDDEN MOVEMENT, CAUSED IT TO RUN INTO AN IRON STRUCTURE IN WHICH THE VEHICLE WAS DAMAGED. THE MANUFACTURER HAS YET TO BE CONTACTED. THE DEFECTS DESCRIBED COMPLY WITH RECALL NUMBER 98V233000. *AK
WHILE DRIVING THE VEHICLE THE BRAKING SYSTEM MALFUNCTIONED, CAUSING A "SCRUBBING OF METAL TO METAL" SOUND AND EXTENDED STOPPING DISTANCE. BEEN TO DEALER, DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
DAUGHTER (16 YEARS OLD) GETTING IN BACK SEAT WITH HER FLUTE CASE PRESSED UP AGAINST SPEAKER GRILL WITH THE CASE. THIS WAS ENOUGH TO CRACK THE SPEAKER GRILL. I HAVE NOT INFORMED THE DEALER YET, AS I HAVE A SCHEDULED APPOINTMENT NEXT MONTH FOR SERVICE AND WILL BRING IT UP AT THAT TIME. THIS SPEAKER GRILL MAY HAVE HAD A CRACK IN IT WHEN PURCHASED OR THESE ARE VERY BRITTLE. I HAVE HEARD THAT OTHER PEOPLE ARE HAVING SIMILAR PROBLEMS WITH THE PLASTIC COMPONENTS IN THIS CAR. THERE IS A TSB FOR THIS ALREADY ON THIS SITE.
WARPED FRONT BRAKE ROTORS, CAUSING BRAKES TO VIBRATE UPON APPLICATION.
AIR BAG WARNING LIGHT CONTINUALLY ILLUMINATES, NOT ABLE TO DETERMINE MALFUNCTION.
CONSUMER EXPERIENCING PROBLEM WITH PUTTING GAS INTO THE VEHICLE. VEHICLE WOULD PUSH GAS BACK OUT EVERY TIME CONSUMER TRIES TO PUT GAS INTO THE VEHICLE. VEHICLE BEEN IN/OUT OF DEALER SHOP FOUR TIMES, AND DEALER UNABLE TO CORRECT THE PROBLEM.
THE OWNER'S MANUAL ON THE POWER WINDOW OPERATION IS WRONG.
WHEN OPENING THE DRIVER'S SIDE DOOR ON A NUMBER OF OCCASIONS, CONSUMER EXPERIENCED ELECTRICAL SHOCK. CONSUMER HAS YET TO CONTACT THE DEALER. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Mercury Mystique → · Every Mystique year → · How the figures are calculated →