Page 5 of 5 · complaints 201–231 of 231

1998 Mercury Mystique complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 3, 1999FL

GAS TANK FILLER PIPE/TANK EXPERIENCING CONSTANT PROBLEMS WHEN FILLING GAS TANK, SHUTS OFF AS GAS BACKS UP IN FILLER PIPE/TANK, CONSUMER NEVER KNOWS WHEN TANK IS FULLY FILLED. MJS

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 28, 1999NY

VEHICLE IS STALLING INTERMITTENTLY WITHOUT ANY WARNING, CAUSING A SAFETY HAZARD.CONSUMER MUST RESTART VEHICLE. DEALER CANNOT DETERMINE THE CAUSE. *AK

Engine and Engine Cooling › Cooling System
Filed Jul 26, 1999MI

WATER PUMP BROKE.

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 25, 1999NY

FORD CAN'T SEEM TO FIND A PROBLEM, THEY HAD MY CARE FOR 3 DAYS AND GAVE IT BACK TO US, ON THE WAY HOME FROM DEALER CAR CUT OUT TWICE (STALLED WHILE DRIVING). CALLED FORD NEXT DAY HAD IT TOWED AGAIN, STILL IN SHOP, I HAD CAR FOR 1 1/2 DAYS WHEN THIS HAPPENED. FORD CAN NOT FIND A PROBLEM...AND AS IF THIS DATE HAS DONE NOTHING TO RECTIFY IT. WE CAN NOT ACCEPT A CAR THAT STALLES OUT WHILE DRIVING WE HAS 2 SMALL CHILDREN THAT RIDE IN THE BACK OF THIS CARE, EACH OF THE 5X'S THIS CAR STALLED OUT MY CHILDREN WERE IN THE CARE...WE CAN NOT CHANCE THIS...

Power Train › Automatic Transmission
Filed Jul 23, 1999NY

WHEN DRIVING AT ANY SPEED THE TRANSMISSION JUMPS, AND SKIPS GEARS. ALSO, TRANSAXLE FAILED, VEHICLE IS SHIFTING HARD AT HWY SPEED. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Apr 28, 1999CT

BRAKES FAILED RESULTING IN VEHICLE HITTING GUARD RAIL, NO DEPLOYMENT OF BOTH PASSENGER/DRIVER'S AIR BAG DURING COLLISION. MJS

Service Brakes, Hydraulic › Foundation Components1 injured
Filed Apr 28, 1999MI

BRAKES FAILED CAUSING CONSUMER TO HIT CAR IN FRONT OF HIM RESULTING IN INJURIES, POSSIBILITY OF CRUISE CONTROL NOT DISENGAGING. NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 6, 1999TX

WHEN BACKING OUT AND MAKING A TURN, VEHICLE IS MAKING A POPPING NOISE. VEHICLE HAS BEEN IN REPAIR SHOP THREE TIMES. DEALER HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM. ALSO, WHEN THE BRAKES ARE APPLIED A GRINDING NOISE IS HEARD. CONSUMER THINKS THE BRACKET IS LOOSE. *AK

Suspension › Front
Filed Apr 1, 1999PA

VEHICLE PULLS TO THE RIGHT WHILE DRIVING AND WHEN BRAKING.

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Mar 12, 1999NY

CONSUMER RECEIVED RECALL LETTER. CONTACTED DEALER NO PARTS AVAILABLE TO CORRECT THE PROBLEM. RECALL NUMBER 98V233000. PLEASE GIVE ANY FURTHER DETAILS. *AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Mar 12, 1999MO

MANUFACTURER RECALL NOTICE #98S-26 SHIFT INDICATOR; VEHICLE WAS TAKEN TO DEALER ON SERVERAL OCCASIONS, AND WAS GIVEN VARIOUS EXCUSES FOR NOT HONORING RECALL. CONSUMER SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Mar 5, 1999MO

CONUMER RECEIVED MANUFACTURER'S RECALL NOTICE #98S-26, NHTSA RECALL 98V233, CONCERNING TRASNSMISSION FLOOR SHIFT INDICATOR. VEHICLE WAS TAKEN TO DEALER. DEALER INFORMED CONSUMER THAT HE WOULD CONTACT CONSUMER WHEN PARTS ARRIVED. NOTHING WAS HEARD SINCE. SEEKING HNTSA FOR HELP IN THIS MATTER. *AK

Visibility › Defroster/Defogger/Hvac System
Filed Feb 26, 1999VA

WHEN TURNING ON THE DEFROSTER IN RAINING CONDITION WHILE DRIVING THE FRONT WINDOW FOGGED UP REALLY BADLY IN ABOUT 3 SECONDS. CONSUMER HAD STOP VEHICLE BECAUSE THEY COULD NOT SEE. TOOK TO FORD DEALER ,AND THEY SAID IT HAPPENED. *AK

Air Bags › On-off Switch Assembly
Filed Feb 23, 1999NY

EXPERIENCED DEALER PROBLEM WHEN REQUESTED TO HAVE AIR BAG ON/OFF SWITCH INSTALLED.

Power Train › Axle Assembly › Axle Shaft
Filed Feb 5, 1999TX

CONSUMER WAS DRIVING AND HEARD SOME NOISE ,AND NOTICED THE AXLE SHAFT BROKE WHILE DRIVING. *AK

Engine and Engine Cooling › Engine
Filed Feb 1, 1999CA

ENGINE WARNING SENSOR FAILED. MJS

Electrical System › Alternator/Generator/Regulator
Filed Feb 1, 1999CA

VOLT REGULATER WAS DEFECTIVE. YH

Power Train › Automatic Transmission
Filed Jan 29, 1999TX

THE AUTOMATIC TRANSMISSION BROKE AND NEEDS TO BE FIXED. ALSO, THERE IS KNOCKING NOISE COMING FROM THE VEHICLE. *AK

Air Bags › FrontalCrash1 injured
Filed Jan 15, 1999TN

WHILE IN FRONTAL IMPACT THE DRIVER'S AIR BAG DID DEPLOY, BUT THE PASSENGER'S AIRBAG DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. ALSO, THE PASSENGER'S SEATBELT DID HOLD THE OCCUPANT, CAUSING THE PASSENGER TO SUSTAIN HEAD INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK

Seat Belts › FrontCrash2 injured
Filed Jan 4, 1999OH

VEHICLE WAS HIT ON FRONT PASSENGER'S SIDE, AND FRONT SEATBELTS DID NOT LOCK UP, CAUSING INJURIES TO DRIVER AND FRONT SEAT PASSENGER. DEALER HAS NOT SEEN VEHICLE. *AK

Power Train › Manual Transmission › Floor Shift Assembly
Filed Dec 31, 1998OH

RECEIVED RECALL98V233000 IN THE MAIL. HAD CALLED DEALERSHIP FOR APPOINTMENT. WAS INFORMED NO PARTS AVAILABLE. CALLED 2 WKS LATER & STILL NO PARTS. WAS TOLD WOULD HAVE TO ORDER PARTS. CALLED ONCE AGAIN 3 WEEKS LATER & STILL NO PARTS. *AK

Steering › Rack and Pinion
Filed Dec 22, 1998AL

THE STEERING HAS NEVER BEEN ABLE TO HOLD AN ALIGNMENT. I HAD AN CHECK ENGINE LIGHT GO ON AND HAD TWO SERVICE TRIES BEFORE IT WAS FIXED. I HAVE HAD A ROTTEN EGG SMELL AND ENGINE PINGING FOR THE LAST 6,000 MILES. I ONLY HAVE 10,500 ON IT NOW. THE DEALER WILL NOT EVEN TRY TO FIX IT. I'M TRYING TO GET A HOLD OF THE DISTRICT REP TO TRY TO SWITCH TO ANOTHER VEHICLE.

Steering › Steering Wheel/Handle Bar
Filed Dec 10, 1998NC

STEERING MECHANISM MALFUNCTIONED, CAUSING STEERING NOISE WHEN TURNING SHARPLY IT MAY LEAD UP TO A STEERING LOCK UP. CAUSE UNKNOWN. DEALER DOES NOT HAVE A REMEDY FOR THIS PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Power Train › Automatic Transmission › Lever and Linkage › Floor ShiftCrash
Filed Nov 24, 1998AZ

CONSUMER EXPERIENCED PROBLEMS WITH SHIFT LEVEL INDICATOR. WHILE HAVING VEHICLE WASHED, VEHICLE STARTED MOVING ON ITS OWN. THIS VEHICLE'S SUDDEN MOVEMENT, CAUSED IT TO RUN INTO AN IRON STRUCTURE IN WHICH THE VEHICLE WAS DAMAGED. THE MANUFACTURER HAS YET TO BE CONTACTED. THE DEFECTS DESCRIBED COMPLY WITH RECALL NUMBER 98V233000. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 23, 1998PA

WHILE DRIVING THE VEHICLE THE BRAKING SYSTEM MALFUNCTIONED, CAUSING A "SCRUBBING OF METAL TO METAL" SOUND AND EXTENDED STOPPING DISTANCE. BEEN TO DEALER, DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Nov 17, 1998OH

DAUGHTER (16 YEARS OLD) GETTING IN BACK SEAT WITH HER FLUTE CASE PRESSED UP AGAINST SPEAKER GRILL WITH THE CASE. THIS WAS ENOUGH TO CRACK THE SPEAKER GRILL. I HAVE NOT INFORMED THE DEALER YET, AS I HAVE A SCHEDULED APPOINTMENT NEXT MONTH FOR SERVICE AND WILL BRING IT UP AT THAT TIME. THIS SPEAKER GRILL MAY HAVE HAD A CRACK IN IT WHEN PURCHASED OR THESE ARE VERY BRITTLE. I HAVE HEARD THAT OTHER PEOPLE ARE HAVING SIMILAR PROBLEMS WITH THE PLASTIC COMPONENTS IN THIS CAR. THERE IS A TSB FOR THIS ALREADY ON THIS SITE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 27, 1998CA

WARPED FRONT BRAKE ROTORS, CAUSING BRAKES TO VIBRATE UPON APPLICATION.

Air Bags
Filed Oct 8, 1998KY

AIR BAG WARNING LIGHT CONTINUALLY ILLUMINATES, NOT ABLE TO DETERMINE MALFUNCTION.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Aug 3, 1998IL

CONSUMER EXPERIENCING PROBLEM WITH PUTTING GAS INTO THE VEHICLE. VEHICLE WOULD PUSH GAS BACK OUT EVERY TIME CONSUMER TRIES TO PUT GAS INTO THE VEHICLE. VEHICLE BEEN IN/OUT OF DEALER SHOP FOUR TIMES, AND DEALER UNABLE TO CORRECT THE PROBLEM.

Equipment › Other › Owners/Service/Other Manual
Filed Jul 7, 1998MD

THE OWNER'S MANUAL ON THE POWER WINDOW OPERATION IS WRONG.

Structure › Body › Door
Filed Dec 22, 1997LA

WHEN OPENING THE DRIVER'S SIDE DOOR ON A NUMBER OF OCCASIONS, CONSUMER EXPERIENCED ELECTRICAL SHOCK. CONSUMER HAS YET TO CONTACT THE DEALER. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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