1997 Mercury Mystique

Routine

Owners filed 71 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. It has been recalled 7 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Engine5
001
Power Train › Automatic Transmission3
000
Exterior Lighting › Headlights › Switch3
000
Electrical System › Wiring › Front Underhood3
020
Visibility › Windshield2
000
Visibility › Defroster/Defogger/Hvac System › Fan/Motor2
010
Vehicle Speed Control2
200
Suspension2
000
Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings2
000
Service Brakes, Hydraulic › Foundation Components2
000

7 safety recalls

Part 573 reports
Suspension08E033000
Filed Apr 14, 20086,903 vehiclesFederal-Mogul Chassis Products

Defect. FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.

Risk. THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Electrical System01V230000
Filed Jul 9, 2001342,962 vehiclesFord Motor Company

Defect. ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.

Risk. THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.

Remedy. DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element01I009000
Filed Jul 9, 2001566,979 vehiclesFord Motor Company

Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1997 FORD CONTOUR AND MERCURY MYSTIQUE VEHICLES. THE HEATER BLOWER RESISTOR COULD OVERHEAT CAUSING THE ATTACHED ELECTRICAL CONNECTOR TO MELT.

Risk. THIS COULD CREATE THE POTENTIAL FOR A FIRE.

Remedy. FORD WILL PROVIDE ADDITIONAL WARRANTY COVERAGE FOR THE HEATER BLOWER SWITCH FOR 10 YEARS FROM ORIGINAL DATE OF SALE OF THE VEHICLE OR 150,000 MILES, WHICHEVER COMES FIRST. DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS FREE OF CHARGE.

Service Brakes, Hydraulic › Foundation Components00V075000
Filed Mar 9, 2000436,200 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

Risk. IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

Exterior Lighting › Headlights › Switch99V103000
Filed May 5, 1999605,581 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.

Risk. THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.

Remedy. DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift98V233000
Filed Sep 18, 1998175,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.

Risk. THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.

Remedy. DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.

What owners reported

Newest filings
Service Brakes, Hydraulic › Foundation Components
Filed Jul 20, 201293,000 milesAZ

TL* THE CONTACT OWNS A 1997 MERCURY MYSTIQUE. THE CONTACT STATED THAT HE NOTICED A LEAK UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THE PRESSURE CONSCIOUS REGULATING VALVE ON THE REAR DRIVER SIDE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V075000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS) AND CONTACTED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 93,000. UPDATED 8/23/12 *CN

Service Brakes, Hydraulic
Filed Jun 28, 201293,000 milesAZ

MY 97 MERCURY MYSTIQUE HAS A BAD BRAKE FLUID LEAK FROM A PART ON THE BRAKE LINE (PRESSURE CONSCIOUS RELEASE VALVE) THAT WAS RECALLED #06E022000. FLUID MUST BE ADDED EVERY FEW DAYS WHEN THE BRAKE LIGHT COMES ON. FORD TELLS ME THERE IS NO RECALL INFO FOR MY CAR AND WON'T DO ANYTHING. THEY COULD NOT SAY IF ANY RECALL WORK HAD BEEN DONE ON MY CAR. BOTTOM LINE, THIS IS NOT PREVENTATIVE, MY CAR IS DANGEROUSLY LEAKING BRAKE FLUID FROM A RECALLED PART. *TR

Power Train › Automatic Transmission
Filed Feb 2, 200975,000 milesIN

THE VEHICLE IS NOT SHIFTING INTO THE PROPER GEARS. IT JUST STARTED HAPPENING ONE DAY. IT HAS TO BE IN DRIVE 2 AT THE START OF DRIVING AND WHEN IT GETS TO A CERTAIN POINT IT MUST BE SHIFTED INTO DRIVE. THIS OCCURS EVERYTIME I DRIVE. NOTHING HAS BEEN DONE AS OF YET TO REPAIR THE PROBLEM. *TR

Engine and Engine Cooling
Filed Oct 15, 2008PA

THE BLOCK OF THE ENGINE WAS BURNED. *TR

Exterior Lighting › Tail Lights
Filed Feb 20, 200765,000 milesFL

CAR HAD A RECALL ASSOCIATED WITH EXTERIOR LIGHTS WHEN MY PARENTS OWNED IT ABOUT FIVE YEARS AGO. THE PARKING LIGHTS STOPPED OPERATING. PER SUGGESTION OF FORD TOOK CAR TO DEALERSHIP AND PAID $85 FOR AN EVALUATION. THEY INDICATED I HAD TWO OPEN WIRES AND THE ESTIMATED REPAIR COST WOULD EXCEED $2,000 TO REPLACE THE WIRING HARNESS. *NM

Exterior Lighting › Headlights › Switch
Filed Nov 9, 200694,000 milesAL

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT PERMANENTLY OUT. THE REAR BRAKE LIGHT LOCATED ON TOP OF THE REAR WINDOW WOULD ILLUMINATE IN A DISTORTED PATTERN. THE REAR BRAKE LIGHTS WAS MADE UP OF 9 MINI LIGHTS, AND 3 LIGHTS WOULD LIGHT UP WHILE BRAKING. ON OTHER OCCASIONS, 4 OR 5 LIGHTS WOULD ILLUMINATE. THERE WAS A NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING: HEADLIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Oct 8, 200630,000 milesWI

RECALL ON 1997 MERCURY MYSTIQUE NHTSA CAMPAIGN ID# 48V233000. POWER TRAIN. AUTOMATIC TRANSMISSION LEVER AND LINKAGE FLOOR SHIFT. DEALER REFUSING TO HONOR RECALL. *NM

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Aug 16, 200544,000 milesWI

NHTSA CAMPAIGN ID NO. 98V233000. THE SAME THING IS HAPPENING TO MY 1997 MERCURY MYSTIQUE, THE GEAR POSITION INDICATOR IS DETERIORATE AND IS NOT CORRECTLY INDICATING THE ACTUAL GEAR POSITION. I CALLED FORD MOTOR CO. AND THEY ARE NOT GOING TO DO ANY THING ABOUT IT! *NM

Seats › Front Assembly › Head Restraint
Filed Jul 23, 2005OH

I HAVE REPLACED THE DRIVERS HEADREST ONCE (ABOUT 4-YEARS AGO), AND NOW FIND THAT THE PASSENGER HEADREST IS BROKEN. DEALER SAYS REPLACEMENT PARTS NOT AVAILABLE. HAVE NOT BEEN ABLE TO LOCATE USED PARTS.

Engine and Engine Cooling
Filed May 16, 200580,000 milesNY

DT: THE WIRING HARNESS AND THE BLOWER RESISTOR WAS FIXED WHICH WERE ON RECALL. ON 4-22-05 AND ON 5-06-05 WHILE THE CAR WAS BEING DRIVEN ON THE HIGHWAY, THE CAR GAVE A TICKING NOISE. THEN THE CAR GAVE A PUFF OF BLUE AND BLACK SMOKE AND THE CAR STOPPED. AFTER THE MECHANIC LOOKED AT THE CAR, THE MECHANIC SAID THE ENGINE WAS GONE. THE CAR UNDERWENT REGULAR CHECK UPS AND OIL CHANGES. THERE WERE NO INDICATIONS THAT THE ENGINE WAS HAVING ANY PROBLEMS OR MALFUNCTIONS. THE ENGINE HAS NOT BEEN REPAIRED. THE COST FOR REPLACING WAS MORE THAN THE CONSUMER CAN AFFORD. *TT

Structure
Filed Mar 21, 2005MO

DRIVER NOTICED THAT THE INSTRUMENT PANEL DID NOT ILLUMINATE WHICH CAUSED THE TAIL LIGHTS TO FAIL. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Apr 28, 200450,000 milesPA

GEAR SHIFTER INDICATOR MALFUNCTIONS, AND DOESN'T INDICATE THE GEAR THAT THE VEHICLE IS IN. THERE IS A SHIFT LEVER DAMAGE RECALL 98V233000, BUT THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

Power Train
Filed Jan 15, 200483,000 milesPA

THE TRANSMISSION SUDDENLY FAILED WHILE IN MOTION. T WOULD NOT SHIFT INTO SECOND GEAR.

Engine and Engine Cooling › Exhaust System
Filed Jan 15, 2004165,000 milesUN

APPARENTLY FORD/MERC IN THEIR ULTIMATE WISDOM PLACED THE CATALYTIV CONVERTER IN THE EXHAUST MANIFOLD. THE MECHANIC INDICATED THAT THEY ALL SEEM TO PLUG UP AROUND 140,000 TO 170,000 KM. THE LABOUR ALONE IS OVER $600.00 PLUS THE PARTS ARE VERY EXPENSIVE AND BOTH THE FRONT AND REAR NEED TO BE REPLACED OR THE CAR WILL START TO LOSE POWER. SO I HAVE A VEHICLE THAT UP UNTIL NOW RAN WELL AND HAD GOOD GAS MILAGE. NOW IT IS WORTH $2500.00 DOLLARS ON A TRADE IN BUT THE REPAIRS ARE $ 2600.00 SO THE CAR IS ACTUALLY A TOTAL RIGHT OFF. EVERYTHING ELSE WORKS. GREAT FORD YOU HAVE DEFINITELY LOST A CUSTOMER FOR LIFE!

Exterior Lighting › Headlights › Switch
Filed Sep 15, 2003NC

CONSUMER STATED THE TAIL LIGHTS AND INTERIOR LIGHTS DID NOT WORK. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THERE WAS A RECALL # 99V103000 CONCERNING HEADLIGHT SWITCH/WIRING HARNESS DEFECT. BUT BECAUSE OF THE MILEAGE ON THE VEHICLE IT COULD NOT BE REPAIRED UNDER THE RECALL. SHE WANTED TO KNOW WHY, SHE DID NOT THINK THIS WAS FAIR.*AK CONSUMER SPOKE WITH THREE OTHER MECHANICS WHOM STATED THE MILEAGE SHOULDN'T HAVE ANYTHING TO DO WITH THE RECALL. *PH *JB

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Jul 23, 2003LA

WHILE DRIVING HEATER BLOWER SWITCH OVERHEATED, ALMOST RESULTING IN A VEHICLE FIRE.*AK

Electrical System › Ignition
Filed Jun 3, 200362,000 milesNJ

CAR ENGINE WHILE DRIVING JUST STOPS. DEALER CAN'T FIND THE PROBLEM AFTER NUMEROUS TRIES. CAR WILL IMMEDIATELY RE-START BUT THIS CONDITION MAY CAUSE A SERIOUS ACCIDENT IF NOT CORRECTED. *NLM

Engine and Engine Cooling › Cooling System
Filed Feb 21, 2003NY

THE VEHICLE OVERHEATED, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM.*JB

Tires › Tread/Belt
Filed Jan 13, 2003IL

CONSUMER STATED WHILE DRIVING AT HIGHWAY SPEED, THE TIRE EXPERIENCED TREAD SEPARATION ON THE FRONT RIGHT TIRE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*JB

Engine and Engine Cooling › Engine
Filed Oct 1, 2002VA

WHILE DRIVING, THE ENGINE BECAME HOT AND THE ENGINE CHECK LIGHT ILLUMINATED, THEN THE VEHICLE STALLED. *AK THE SPEED SENSOR AND EGR VALVE WAS REPLACED, HOWEVER THE VEHICLE CONTINUED CONTINUED TO EXPERIENCE PROBLEMS. *JB

20 of 71 complaints, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20022000Routine
20012000Routine
200063500Routine
1999128411Fatalities reported
19982311170Above average
1997 — this page71730Routine
199618510120Routine
199533512150Above average
19942000Routine

Compare every Mystique year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 14, 2008. Source: NHTSA Office of Defects Investigation.