What owners reported
Newest filingsFiled Oct 7, 2026NY
My 2020 Range Rover Evoque with VIN [XXX] has an identical failure described in Land Rover Service Action N221/N221NAS18.09.004. Water has entered from the top edge of windshield seal during rain. Though this defect took place in earlier models 2015-2018, the defect continued in 2020 model year ( L551). My front footwells and carpet are soaked, my infotainment system in the car went blank and upon investigation at the dealership, they've found water in the body of the car and white mold under the carpet and as a result the need to replace a lot of electrical modules etc. My car has a factory windshield, no replacement. When I went to retrieve my car from the dealer, they gave me back with a hairline crack in the windshield which the service advisor admitted that wasn't there when the car was dropped off and possibly happened during testing. Im requesting coverage for N221 to include 2020 year model. Link to technician video of his findings. [XXX] Please note : I had no idea this is how water was getting into my car. I thought my windows were left down during rain. The dealer made me aware of the defect but had no interest in doing a Goodwill repair because I'm no longer under warranty. I thank them for admitting that this is a defect however saddened that they won't fix the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Filed Oct 6, 2026OH
Lane control is non functional, even though no DTC's or error codes show up on the dashboard of the vehicle. Side cameras and side-traffic sensors appear to be non functional too.
Filed Sep 25, 2026101,500 milesOK
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed and was associated with an unrepaired recall. The contact was advised not to drive the vehicle. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part was not available for the recall repair. The failure mileage was approximately 101,500.
Filed Sep 1, 2026FL
My vehicle is affected by Safety Recall D126 / 26V-248. The vehicle has already experienced the recall failure: loss of charging, stalling while driving, and now it will not crank at all. The dealership is refusing towing, refusing to document the safety failure, and refusing Transportation. Corporate has also refused assistance. I am left without a vehicle and unable to work. This is an unsafe condition and a violation of federal recall obligations.
Filed Aug 12, 2026NJ
Ongoing battery and or electrical issues. Replace battery 3 times in 2 years. Car loses power. Replace Body Control module, tail gate lock. Car was in repair for 2 months and Never told an exact reason except there is an electrical gremlin. Dealer and manufacture could not determine cause. I have videos. Dealer was not interested in viewing. Only doing the scheduled service. Which did not fix or work as intended.
Filed Jun 1, 2026SC
On 4/26/2026 My vehicle experienced hybrid system failure, electrical failure, charging system failure, loss of drive power, electrical shutdown, and loss of exterior lighting at a busy intersection, while at a red light. My vehicle had to be towed and was confirmed by the Range Rover dealership as a DC-DC converter failure. My 73 yr old mother and I had to get out and direct traffic for over two hours, to keep my vehicle from getting hit or us being seriously injured, until a wrecker arrived. I had previously took my vehicle to two dealerships, when I had a light to come on. They told me to keep driving until they researched the problem and that my vehicle would not leave me on side of the road. Approximately 2 weeks later is when it displayed another warning light, right before shutting off completely on the above date and having me stopped, not on the side of the road, but worse, at a red light busy intersection off a highway ramp. I found out by the dealership that my vehicle issue is part of an active DC/DC converter recall. My husband and I had to pay for the costly repairs, towing and have been out of a vehicle, with no loaner for over a month. I am requesting a "recall reimbursement”,“goodwill reimbursement” and “pre-remedy reimbursement eligibility."
Filed May 22, 202660,000 milesMD
The contact owns a 2020 Land Rover. The vehicle was exhibiting jerking motion. Fuel was noticed on the ground. The check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that Fuel was being ejected from the exhaust. The vehicle was not repaired. the manufacturer was notified of the issue. the contact stated that the manufacturer stated there was a recall on the vehicle; however the repair is being charged at the owners expense. The approximate failure mileage was 60,000.
Filed Apr 29, 2026NM
In march 2036 my car just completely stopped in 5pm traffic and I was almost hit over a dozen times car wouldn’t albe to be moved because it completed died out. When I took it to JLR had to have it towed twice . They said it was the battery and that it needed to be calibrated, sent me home and same day car stalled again in a busy traffic, this time they said it was my alternator and that my own system was shorted out, and they had to replace the alternator. Wants to charge me $4k , then I get a call saying it’s the DC Dc Converter and it’s shorted out my electric system and alternator! Don’t know I’what to believe ! Before my car died it first said charging. Battery low and died out while I was getting Dutch bros but started up right away, two days later I got the warning lights all flashing and then died completely
Filed Mar 25, 2026CA
On March 5, 2026, while I and my 2 passengers were traveling on the 405 Freeway at approximately 40–50 mph, the vehicle suffered a catastrophic total loss of power. The engine shut off and all electronic systems failed simultaneously, including the instrument cluster and all interior lighting. Most critically, the hazard lights were inoperable, leaving the vehicle invisible to high-speed traffic during the failure. Since I was traveling at highway speeds I was able to safely glide the vehicle to the center shoulder. After approximately 10–15 minutes, the dashboard, infotainment, and climate control systems began flickering intermittently before power temporarily returned. Upon attempting to re-enter traffic to reach an exit, the vehicle stalled a second time while in motion. I returned to the shoulder again. After another 10 minutes the vehicle started and I was eventually able to exit the freeway and reach my residence. The following morning, the vehicle was completely unresponsive and would not start. It was towed to Land Rover Santa Monica dealership on March 6, 2026, where it currently remains for diagnosis and repair. This incident on the 405 freeway marks the third occurrence of a total loss of propulsion and electrical failure while the vehicle was in motion. Despite previous repair attempts, the defect persists, rendering the vehicle fundamentally unsafe for operation. I am gravely concerned for my personal safety, as well as the safety of other motorists on public st
Filed Mar 15, 2026CO
A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance representatives or others. There not any warning lamps, messages or other symptoms of the problem prior to the failure
Filed Dec 6, 2025NY
Windshield has water leaking into the inside of the car with water running out of the bottom of both front seat doors when it rains and now has severe condensation on the inside front windshield that is soaking wet. Water is pooling on the inside of both doors when opened. Very wet. Most likely a sealant fail
Filed Aug 20, 2025CO
CAR STALLS TURNS OFF AT A COMPLETE STOP. IN ORDER TO MAKE IT TURN BACK ON YOU WILL HAVE TO TURN OFF AND TURN BACK ON. AT THE TIME OF IT HAPPENING YOU HAVE NO LIGHTS SO IT MAKES IT EASY FOR SOMEONE TO REAR END YOU. IF THIS HAPPENS IN THE HIGHWAY IN TRAFFIC IT MIGHT KILL SOMEONE.
Filed Aug 15, 202539,100 milesTX
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that the driver’s side seat belt failed to latch securely. The contact stated that the seat belt warning light was illuminated. The contact stated the failure was like NHTSA Campaign Number: 21V668000 (Seat Belts). The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 39,100.
Filed Jul 19, 2025CA
I am filing this complaint for a serious drivability and safety issue with my 2020 Range Rover Evoque (VIN: [XXX] ). For over two years, this vehicle has exhibited a violent jerking motion when accelerating from a stop. It happens intermittently but is becoming progressively worse. Despite multiple dealership visits, warranty repairs, and part replacements (including the driveshaft and oil separator). Most recently, on [XXX], my wife was nearly involved in a rear-end collision when the vehicle lurched forward at a green light despite gentle pressure on the accelerator. On [XXX], I experienced the same event, though luckily there was no car in front. These events are frightening and dangerous. We no longer feel safe driving this vehicle. I have attached a detailed document (submitted to Land Rover) summarizing our full service history, dealership findings, and recent near-accident experiences. I believe this is a systemic drivability defect that warrants NHTSA review and investigation. Please contact me if additional documentation or testimony is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Filed Apr 21, 202546,000 milesFL
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that upon entering the vehicle, the contact became aware that rainwater had entered the cabin of the vehicle through the seal between the windshield. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Filed Apr 12, 2025VT
Car stopped suddenly without warning while driving on interstate on 2 occasions. Vehicle had 16K miles and was serviced by dealer as required. After weeks of investigation, it was determined that the water pump was defective. Took 15 minutes to restart the vehicle while sitting on side of highway.
Filed Mar 6, 2025NJ
I am submitting this complaint to report a significant windshield defect in my 2020 Range Rover Evoque. The issue involves water ingress due to improper windshield bonding, which leads to leaks into the passenger compartment and excessive wind noise. This is a known issue with Land Rover vehicles, as evidenced by Service Action N221, which acknowledges similar problems in prior model years, including other Range Rover Evoque and Land Rover Discovery vehicles. Despite the fact that Land Rover has documented and repaired this issue in other vehicles, Land Rover North America has denied responsibility for the defect in my vehicle. They agreed to cover the diagnostic inspection but refused to repair the defect under warranty or as a goodwill repair. Safety Concerns: • Structural Integrity Risk: A poorly bonded windshield compromises the vehicle’s structural integrity in the event of a crash. • Driver Visibility: Water leaks can cause fogging on the windshield, obstructing the driver’s view. • Electrical Damage: Water ingress can lead to electrical malfunctions, potentially impacting vehicle safety systems.
Filed Feb 16, 2025VT
While driving on [XXX] on [XXX] from Burlington VT airport to Barre VT, the vehicle suddenly slowed and did not respond to the gas pedal. This was at about 5 pm. Managed to get the vehicle to the small curb but was partly in the right lane of highway. Many cars veered around us. Felt could easily have been hit from behind. Vehicle finally started after several tries and got it to a larger curb area. No warning lights came one before the stall, until just beforehand. Flashing lights then briefly lighted. Got vehicle towed to a repair shop that only kept it for several days and restarted several times. Then, had it towed to a Land Rover dealer in Bedford, NH, where it has been now for several days. They drove it and the problem recurred. Still no word on what happened. The vehicle has 26,000 miles and was purchased new in May of 2020. All required service was done by Land Rover dealers. No accidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Filed Feb 13, 20255,000 milesCA
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that while attempting to park the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. There were no warning lights illuminated. The contact then attempted to shift to park(P); however, the vehicle failed to respond. The contact stated that on another occasion, while at a traffic light, the brake pedal was depressed but the vehicle failed to stop. The vehicle was then taken to a dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.
Filed Jan 24, 202540,000 milesCA
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that there was unknown fluid leaking from the vehicle. There was an unknown amber warning light illuminated. The contact added water to the radiator and the warning light temporarily turned off but illuminated again. The vehicle was taken to the local dealer, where it was diagnosed that the rear emission battery needed to be replaced. The mechanic noticed a leak inside the vehicle that was flowing onto the onboard computer of the vehicle. The mechanic determined that the windshield wiper box line was the cause of the leak. The water was leaking from panel number one. The leak started at the front windshield to the driver's side window down to the air bag and the hose connected to the windshield wiper box into the firewall pillar and to the rear windshield. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000.
Filed Jan 21, 202540,300 milesNJ
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that after the snow season and the snow had melted on the roof of the vehicle, it was discovered that water was leaking into the cabin onto the front passenger’s side floor through the top of the front windshield. The contact stated that the front windshield could be slightly detached by pushing on it manually. The vehicle was taken to a local independent dealer where it was diagnosed that the front windshield needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 19V421000 (Visibility); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 40,300.
Filed Dec 9, 2024OH
My vehicle only has 37,000 miles on it. It had defective arms, which have needed replaced, as well as a defective seal along the windshield, causing it to leak, and now, after constant error messages as to the coolant, it was discovered that there is a leak coming from the secondary water pump at the flange where the hose is connected. This can cause engine failure otherwise and is a terrible safety hazard. Unfortunately, it's just outside of warranty, requiring an additional $1,500+ for the leak repair and parts replacement.
Filed Nov 27, 2024DC
UNKNOWN, THERE IS AN INCOMPLETE RECALL ON THE VEHICLE DATED (MARCH 1, 2022) PRIOR TO WHEN I LEASED THE VEHICLE (MAY 17,2023)
Filed Oct 1, 202435,700 milesOH
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated while driving at various speeds, the front end of the vehicle was very unstable and was shaking and vibrating while driving over bumps in the roadway. Additionally, there was a loud squeaking sound coming from the front end of the vehicle. The vehicle was taken to the local dealer who diagnosed that the front lower control arms were faulty and needed to be replaced. The vehicle was not yet repaired. The contact also stated that while driving in inclement weather, there was rainwater leaking into the cabin of the vehicle due to a faulty protective windshield seal. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,700.
Filed Jul 23, 202475,000 milesTX
The contact owns 2020 Land Rover Range Rover Evoque. The contact stated that while at a four way stop, before attempting to proceed, the vehicle stalled, and the check engine warning light illuminated. The vehicle was restarted and resumed normal operation. The vehicle was taken to a dealer where it was diagnosed with cam shaft failure. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in an unstated related recall. The failure mileage was 75,000.
Filed May 9, 2024NC
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Filed May 4, 2024NM
Randomly while driving, the speedometer and odometer units between Miles Per Hour (MPH) and Kilometers Per Hour (KM/H) will change back and forth on its own. Also, the terrain selection will change on its own rapidly or slowly. Very random on both.
Filed Jan 29, 2024IL
Windshield seal causing water leak inside the vehicle
Filed Jan 18, 2024TX
The air bag light will randomly illuminate on occasional drives, and after the car is turned off , the light will go away and randomly appear. The symptoms appear to be similar to another recall for 2020 evoques with false illuminations but my evoque was not included as a part of this recall.
Filed Jan 10, 2024NC
One day in December i went out after it had rained. And there was condensation on the inside of the windshield inside the car. There were no windows or anything open. The next day i got in the car and the roof of the car by the sun visor and rear view mirror was dripping water. I felt up and it was soaking wet from driver side to passenger side at the top near the sun visor on both sides and near the rear view mirror. I called Land Rover they told me bring it in they will do a diagnostic test. Took it and the service guy confirmed the leaking was coming from the windshield when it rains. Said that my cpo will cover the repair. Later on that same day he calls back and told me it wouldn’t and i would need to pay almost $2000 to get it replaced. I also noticed that my from the water dripping inside. On my sceen where the gps is it does this skipping thing here in there when in use or when i plug in my Apple car play sometimes it doesn’t work. I feel since multiple people are complaining about this issue it should be up to handover to replace these windshields since it’s happening to multiple people or make sure they are on correctly before selling the vehicles. Especially if they know this is a known issue why hasn’t there been a recall yet. On top of that since there are no cracks in the windshield my insurance won’t cover the repair either.
Filed Oct 20, 2023UT
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Filed Oct 16, 2023LA
I purchased the car with an airbag warning light actively displayed on the dash. The seller said there was a recall on the airbag module. I Googled airbag recall on 2020 Evoque and and found it to be true. However, Land Rover said the recall did not included my vehicle's vin number, despite the fact that I'm having the same problem that the recall covered.
Filed Apr 20, 2023CA
I often have the smell of fuel/gas inside the cab and have taken the car to LandRover twice and they say they cannot find the issue therefore no repairs were made. They said they performed a smoke test. But yet I continue to smell gas inside the cab. Older years of this model were recalled for fuel leak issues and I think my 2020 should be recalled as well.
Filed Jan 20, 2023PA
My car completely shut down at a traffic light as I took my foot off of the brake to begin my turn on green. This resulted in my car having to be towed by the police because where my car shut down in the middle of the street was a traffic hazard. The police even tried to jump the battery but nothing worked. There were multiple incidences of the like before hand, but the car usually restarted after shutting down. This time, it would not restart and resulted in a $400+ towing bill. Messages on dash were, Transmission not in Park and Battery low.
Filed Jan 17, 2023MD
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework actio
Filed Nov 2, 2022CO
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
Filed Oct 6, 2022TX
The cover of foot rest broke and went under brake paddle and restricted driver to apply brake.
Filed Jul 23, 2022CA
My 2019-2020 Evoque is stalling when coming to a stop? This seems to happen at completely random intervals regardless of whether the auto start/stop is on or off. When the car stalls "Select Gear to Manuever" is displayed for about one second on the dash and the "D" flashes with a beeping tone. This has happened to over 20 times in less than 1000 miles! The ignition must be turned off and the car restarted in order to move again. I have seen Land Rover Forums describing a very similar issue. I have taken the vehicle in twice for repairs with no improvement.
Filed Mar 30, 202211,000 milesCT
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that while driving at various speeds the vehicle would suddenly jerk to the left or right without warning. The failure would cause the vehicle to go into another lane and the contact would have to aggressively steer the vehicle straight. The contact stated that the vehicle now failed to accelerate while attempting to accelerate from idle. The contact had to excessively depress the accelerator pedal for the vehicle to move forward. The failure was intermittent and there was no warning. The contact took the vehicle to the dealer and the contact was informed that there were several trouble codes retrieved. The dealer performed a software update and the failure occurred less frequently. The contact returned the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 11,000.
Filed Jul 30, 2021WV
This is a recurring problem that I have had into Land Rover service for service and in November or early December 2020. JOn the previous service, I was told the vehicle needed a software update. The problem stopped but I think it was because (as I will explain later) that the weather turned cold. The problem at that time is the same problem I am experiencing now only now the car will stall periodically. This has now happened so often that I have observed a pattern. When starting to drive the car from start up or at a stop the car will slip out of gear and I will get a beeping noise and a message that states:"Engage gear before maneuvering." Sometimes the car will stay illuminated in drive mode but really be in neutral as it will rev but not move. In those cases I will shift into park and then back into drive and the car will move again. Recently the car will act the same way only stall out requiring me to restart the car and shift it into drive mode. This seems to happen most often when it is very hot outside and the car's auto start/stop function is on. During the winter months my secondary battery would be low on power and the auto start/stop function would not engage. During those times I do not recall experiencing this issue. In fact my main battery has been very low and required a trickle charge at home. This was illustrated by my hatch not opening or the car giving me a message prior to start up that the battery was low. Of course that was never a safety issue, the prob
Filed Jun 27, 2021CA
Engine complete shuts down when idling (I.e., at stop lights) in extreme temperatures. Requires vehicle to be turned off, wait a minute or two, restart vehicle. Has happened 4 times at outdoor temperatures of 110-120 degrees. Dealership service claims that they cannot replicate the problem and states that there is nothing in the computer log to show any errors. So far this has not happened on a highway, only local streets.
Filed May 27, 2021NY
This happens several times (more than 10) over a period of 6 months. The car randomly, while driving states "select gear to maneuver". This is VERY dangerous as the car just randomly turns off. It does not matter if it is in a middle of a turn, going fast, or coming to a stop. I did my own research, and found several other people with same make and model having this problem. https://www.rangerovers.net/threads/2020-evoque-stalling-when-coming-to-a-stop.341701/ Nobody, is helping and I cannot think of a more serious safety issue than this!. Get landrover to recall and fix this issue ASAP! This puts me and my family at risk. Along with every other motorist and pedestrian in the streets. Including school children crossing the street.
Filed Apr 13, 202118,000 milesCO
SINCE PAST FEW MONTHS I AM EXPERIENCING FREQUENT STALLING IN MY CAR. WHEN CAR IS AT THE TRAFFIC LIGHT AND SOMETIMES DURING TURNING AT THE CORNER, IT JUST STOPS RESPONDING TO PEDDLE AND I HAVE TO RESTART THE ENGINE AND SELECT GEAR AGAIN TO MOVE IT. DURING THE RECENT SNOWSTORMS, IT ONCE STALED AND STARTED SLIDING BACKWARDS AS ENGINE STALLED AND TRANSMISSION STOPPED WORKING ON TRACTION. I HAD TO QUICKLY RESTART THE ENGINE AND REGAIN THE CONTROL TO GET AWAY WITH THIS SITUATION. I THINK THIS SITUATION IS VERY DANGEROUS ON THE ROAD AND COULD LEAD TO FATAL ACCIDENT SOME DAY. I AM PUTTING ROUGH DATE OF 1ST MARCH AS I DO NOT KNOW WHEN WAS IT STARTED EXACTLY BUT ITS BEEN COUPLE OF MONTHS I AM HAVING THIS ISSUE.
Filed Feb 13, 2021GU
A FEW MONTHS AGO, A MESSAGE OF "NO FAULT SUSPENSION DETECTED, DRIVE WITH CAUTION" APPEARED ON OUR DASH. BEFORE THEN WE WERE GETTING A MESSAGE OF LOW COOLANT. I THOUGHT THIS WAS WEIRD BECAUSE WE HAD THE CAR FOR ONLY A LITTLE OVER A YEAR. WE TOOK IT TO OUR DEALER AND WE WERE TOLD THAT THERE IS NOTHING TO WORRY ABOUT. WE SCHEDULED A MAINTENANCE APPT TO HAVE THE SOFTWARE UPDATED. ALSO OUR CAR WOULDN'T START, I HAD TO PLACE MY KEY FOB UNDER THE STEERING WHEEL AS INDICATED ON THE DASH. I TOLD THE DEALER THIS TOO AND I WAS TOLD IT WAS A BATTERY THAT NEEDED TO BE CHANGED, OR WE NEED TO USE BOTH KEY FOBS INTERMITTENTLY. THEN YESTERDAY, WERE STOPPED AT A TRAFFIC LIGHT, THE CAR JUST SHUT OFF AND THE WIPERS WENT ON BY ITSELF. MY HUSBAND STARTED THE CAR UP AND WE DROVE OFF WHEN THE LIGHT TURNED GREEN. WE STOPPED AT A PLACE TO PICK UP SOME FOOD AND SHUT THE CAR OFF. CAME BACK INTO THE CAR AND STARTED IT UP AGAIN. NO PROBLEMS THERE. BUT AS WE DROVE A FEW MILES AND CAME TO A STOP LIGHT AT A MAJOR INTERSECTION, THE CAR STALLED AND EVERYTHING SHUT OFF AGAIN. WE TRIED TO START IT UP AGAIN AND NOTHING. A MESSAGE CAME ON THAT SAID FORWARD ALERT NOT TO DRIVE OVER 50MPH. THEN A GEAR BOX SHOWED ON THE DASH SAYING SOMETHING ABOUT THE GEAR BOX. I CAN'T REMEMBER BECAUSE I WAS IN SO MUCH PANIC WITH THE HEAVY TRAFFIC. WE COULDN'T PUT THE CAR IN NEUTRAL TO MOVE IT OUT OF THE WAY. LUCKILY THE FIRE TRUCK AND FIREFIGHTERS HAPPENED TO BE DRIVING BY. THEY WERE ABLE TO DIRECT TRAFFIC UNTIL THE POLICE AND THE TO
Filed Nov 17, 20205,800 milesPA
I ENTERED MY VEHICLE AND WHEN I TURNED IT ON, I NOTICED A WARNING MESSAGE ON MY DASH THAT SAID 'GEARBOX FAULT DETECTED'. I PUT THE CAR IN DRIVE AND IT LAGGED A LITTLE, BUT I WAS ABLE TO DRIVE IT. I DROVE ABOUT TWO BLOCKS FROM MY HOME BEFORE THE CAR STARTED TO REV UP (THE RPM GAUGE WENT UP) AND THEN SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD. I THEN TURNED AROUND TO GO BACK TO MY HOME BECAUSE I DIDN'T FEEL SAFE DRIVING. WHEN TURNING THE CAR AROUND, I ATTEMPTED TO DO A THREE POINT TURN. I PUT THE CAR IN REVERSE, IT BEGAN TO REV UP AGAIN AND THE CAR STALLED. I WAITED A FEW SECONDS AND THE CAR STARTED TO REVERSE. THEN I PUT IT IN DRIVE. IT DID THE SAME THING...REV UP AND THEN STALLED. I WAITED A FEW SECONDS AGAIN AND THEN THE CAR STARTED TO MOVE FORWARD. I WAS ABLE TO GET IT BACK TO MY HOME. I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEY AGREED IT WAS NOT SAFE TO DRIVE AND RECOMMENDED I GET A TOW TO THE DEALERSHIP, WHICH I DID.
Filed Nov 11, 2020AZ
FRONT CONTROLLER ARMS REPLACED DUE TO NOISE WHEN TURNING STEERING WHEEL. PROBLEM PERSISTED AND 2ND REPAIR WAS TO DRAIN HYDRAULIC FLUID FROM CA BUSHINGS AS A TEMPORARY FIX.NOW LAND ROVER IS STATING THAT DRAINING THE FLUID IS THE PERMANENT FIX, EVEN THOUGH CAR WAS DESIGNED WITH BUSHING FLUID. WE ARE AFRAID TO TAKE THE CAR ON LONG TRIPS OF OFF ROAD AND BE STRANDED SOMEWHERE.
Filed Nov 9, 20205,200 milesMN
TL* THE CONTACT OWNS A 2020 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT EACH TIME HE ENTERS THE VEHICLE, THE PASSENGER'S SIDE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT EXITED THE VEHICLE TO INSPECT THE TIRE AND TOP OFF AIR PRESSURE IN THE TIRE HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE REAR WINDSHIELD WIPER FAILED TO OPERATE CORRECTLY, CLEANING ONLY A SMALL AREA OF THE WINDOW. THE VEHICLE WAS TAKEN TO WALSER MAZDA (14720 BUCK HILL RD, BURNSVILLE, MN 55306, (952) 388-2244) AND THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER IT WAS PURCHASED FROM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V517000 (TIRES, ELECTRICAL SYSTEM), 19V421000 (VISIBILITY) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
Filed Sep 10, 202011,435 milesCA
VEHICLE COMPLETELY STALLED OUT WHILE IDLING WHEN I PULLED OFF TO THE SIDE OF THE ROAD. HAD STARTED CAR BY REMOTE START TO TURN ON AIR CONDITIONER AND COOL CAR WHEN IN VERY HOT TEMPERATURE (118 DEGREES). RPMS DROPPED AND RECEIVED MESSAGE TO RESELECT GEAR EVEN THOUGH CAR WAS IN DRIVE. CAR DIED 3 SEPARATE TIMES BEFORE I WAS ABLE TO GET THE CAR TO DRIVE.
Filed Sep 10, 202014,690 milesCA
VEHICLE BEGAN TO STALL WHILE STOPPED AT A STOP LIGHT IN DOWNTOWN PHOENIX. TEMPERATURE WAS ABOUT 113 DEGREES. RECEIVED ALERT TO RESELECT GEAR EVEN THOUGH CAR WAS IN DRIVE. RPMS DROPPED WHILE IDLING AND CAR DIED. WAS ABLE TO GET CAR TO RESTART BY TURNING OFF ENGINE AND RESTARTING THE CAR ON THE SECOND ATTEMPT. THIS HAPPENED ON 9/5/2020 AND AGAIN ON 9/6/2020. WAS SITTING IN TURN LANE WAITING FOR LIGHT TO CHANGE SO THAT I COULD MAKE TURN AND ENDED UP BLOCKING TRAFFIC WITH A DEAD CAR.
Filed Aug 25, 20202,000 milesAZ
IT STALLS AT STOP SIGNS AND STOP LIGHTS. THIS IS NOT THE ECO START-STOP FEATURE. IT DOES HAPPEN BOTH WITH THAT FEATURE ON AND OFF. THIS IS AN ELECTRICAL FAILURE. WHEN IT STALLS ALL THE COMPUTERS SHUT DOWN, CLIMATE CONTROL, ELECTRONIC SCREENS, STEREO, AND OCCASIONALLY THE SEATS MOVE BACK ALL THE WAY, MAKING IT NEAR IMPOSSIBLE TO REACH THE START-STOP BUTTON TO RESTART THE CAR. IT SOMETIMES HAPPENS WHEN YOU FIRST COME TO A STOP, AND OTHER TIMES RIGHT AFTER YOU HIT THE ACCELERATOR AND START TO ROLL INTO THE INTERSECTION. THE TECHNICIANS HAVE BEEN ABLE TO RECREATE THIS, AND HAVE ALSO BEEN IN THE CAR WITH US WHEN IT HAPPENED. THIS HAS EASILY HAPPENED MORE THAN 20 TIMES IN 3 WEEKS.
Complaints 1-50 of 53, newest first, reproduced as filed.