Most common 2017 Land Rover Range Rover Evoque problems
11 of the 52 complaints (21%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Engine
10
0
0
0
Electrical System
7
0
0
0
Visibility/Wiper · wipers
6
0
0
0
Structure › Body · body and frame
6
0
0
0
Unknown or Other
5
0
0
0
Steering
3
0
0
0
Power Train · transmission
3
0
0
0
Fuel/Propulsion System · fuel and propulsion system
3
1
0
0
Visibility › Windshield
1
0
0
0
Suspension
1
1
0
0
2 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module16V941000
Filed Dec 29, 2016550 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Land Rover Range Rover and Range Rover Sport vehicles and 2017 Range Rover Evoque vehicles. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Risk. In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.
Remedy. Land Rover will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P094.
Suspension › Front › Control Arm › Lower Arm16V889000
Filed Dec 9, 2016220 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2016-2017 Land Rover Discovery Sport vehicles manufactured May 30, 2016, to August 24, 2016, and 2016-2017 Range Rover Evoque vehicles manufactured June 7, 2016, to August 26, 2016. The affected vehicles have front lower control arm fasteners that may fail due to an assembly error, possibly resulting in separation of the steering knuckle.
Risk. If the fasteners were to fail causing the knuckle to separate, vehicle handling may be affected, increasing the risk of a crash.
Remedy. Land Rover will notify owners, and dealers will replace the hardware that connects the front lower control arm to the knuckle, free of charge. The recall began on January 27, 2017. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is Q650/Q651.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Structure
Filed Oct 21, 2026TX
The contact owns a 2017 Land Rover Range Rover Evoque. The contact stated that while driving 50 MPH, the windshield unexpectedly separated from the roof on both sides. The contact stated that when it was raining, there was water leaking into the vehicle. The contact became aware that the rubber seal was detaching. The contact stated that excessive water leaking inside the vehicle might cause an electrical failure or a fire. The contact stated that buckets and towels were needed to manage the water entering the vehicle while driving in the rain.
Visibility/Wiper
Filed Sep 22, 2026FL
I am submitting this complaint regarding a potential safety defect involving windshield water intrusion on my 2017 Range Rover Evoque. My vehicle is experiencing water entering the passenger and driver's compartment through the windshield/sealing area. This is not ordinary cosmetic wear or damage to the windshield. The concern is that the windshield is not properly preventing water from entering the vehicle. There's also malfunctioning with the display screen which seems to be a direct result of water leakage. Land Rover previously issued Service Action N221 concerning windshield water leaks on certain 2015–2018 Range Rover Evoque vehicles. I contacted an authorized Land Rover dealership regarding the water intrusion affecting my vehicle. The dealership informed me that the applicable service action expired in 2020 and that Land Rover would not cover the repair. After receiving that response, I contacted Land Rover North America directly. Land Rover North America also told me that there was nothing they could do because the service action had expired. I purchased this vehicle after the service-action period had ended. Therefore, I was not the owner during the period when the service action was available and did not have an opportunity to have the vehicle inspected or repaired under that program. I am concerned that this water intrusion may involve the same windshield/sealing condition that Land Rover previously identified on this vehicle model. I am also concerned about the p
Structure › Body
Filed Feb 12, 2026TX
Component Structure: Equipment Summary: While driving when the weather is raining the water is dripping inside the SUV. A leaking, separating roof/windshield on the Range Rover often indicates a faulty windshield seal or, more commonly, clogged/disconnected sunroof so it appears to be separating parts or removing the glue. At this point its a matter of time there will be a separation or gap between the windshield and the roof and it will be unsafe and a disaster. " Thanks for your prompt response" Best Regard, So if I may get a speedy response
Unknown or Other
Filed Feb 11, 2026IL
I am the owner of a 2017 Range Rover Evoque (VIN: [XXX] ) purchased from Star Auto Works in March 2025 with approximately 56,000 miles. Within months of purchase, the vehicle suffered a catastrophic turbocharger failure, a critical powertrain component that renders the vehicle unreliable and potentially unsafe to operate. A turbocharger is engineered to last significantly longer than the mileage at failure. This type of premature breakdown strongly indicates a manufacturing defect rather than normal wear. As such, the circumstances raise substantial concerns regarding: Breach of the Implied Warranty of Merchantability — The vehicle was not reasonably fit for its ordinary purpose at the time of sale. Breach of Manufacturer Warranty Obligations — A failure of this magnitude warrants immediate manufacturer participation. Sale of a Vehicle Containing a Likely Pre-Existing Defect — The timing of the failure supports the conclusion that the condition existed prior to my purchase. I have made good-faith efforts to resolve this matter cooperatively. However, the financial burden of a major engine repair resulting from a premature failure is not one I am willing to absorb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel/Propulsion System
Filed Nov 12, 2025CA
Noticed a fuel odor around the vehicle. Then it started to smell in the cabin also. I took it in to the dealership and the fuel flange has a leak and needs to be replaced.
Electrical System
Filed Aug 6, 2025MS
My vehicle has a push button to start the vehicle, the gear shift suppose to rise upward from the console in order to turn for you proceed to travel and it never comes up. Making you stranded wherever you are. This has caused a great amount of stress. Having to call road side assistance, and waiting hours to get help, this feature on the 2017 Range Rover need great support and attention.
Air BagsCrash1 injured
Filed May 23, 202530,000 milesWI
The contact owns a 2017 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed through an intersection, another vehicle ran the red light, causing the contact's vehicle to collide head-on with the other vehicle's passenger side. The air bags did not deploy. The contact suffered minor injuries but did not receive medical attention. A police report was filed. The vehicle was first towed to an unknown dealer, then to a body shop, where unknown repairs were made. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 30,000.
Engine
Filed May 20, 2025TX
The timing chain went out, and it is a common problem with this same make and model of vehicle, and no recall has been issued. My safety was at risk because my car showed no warnings of breaking down, it was well maintained, and there was a manufacturing error that caused me to suddenly lose all power on a highway. I couldn’t make it to a safe area to pull over, and was stuck on the side of the highway for hours not understand why my car was not running
Service Brakes
Filed Dec 16, 2024FL
At just a little over 58k miles the vehicle started making metal noises while driving. The vehicle will jump into neutral while driving and this was very scary! There are no warning lights or any error codes. This was checked and confirmed by a LandRover dealership in Roanoke- no fault codes. I didnt drive for another few months. Next drive was from VA to KY and the vehicle did the same thing on the highway, I was able to pull over after having a panic attack and almost being hit by other vehicles that were moving! I didnt drive it for another few months. Drove the vehicle 3 weeks ago, the noises and the shift in neutral happened again and I had to pull off the side of the road. This time gearbox fault light came on. This is very scary, this vehicle should be high tech enough to show error codes or warning lights and absolutley nothing from diagnostic check. Now, I am nowhere close to a land rover dealership, called the manufacturer several times about recalls and or problems. I was brushed off and told there is nothing they can do. This is not only frustrating: This is dangerous! I had my family in this car and we could have been in a terrible accident due to no warning. The local mechanic still shows no stored error codes or issues. This is a danger and I have found this same issue in many forums. This should be a recall and the manufacturer should stand behind their work.
Fuel/Propulsion System
Filed Dec 6, 2024FL
A few months ago, started smelling faint fuel, the smell gradually increased. Took it to Land Rover dealership was told there was a problem with fuel tank fiange and gasket that sits on top of the gas tank. Was advised there was a recall for the same problem on other models but not mine. Due to the nature of potential hazard (fire, explosion), I wanted to make sure this was documented.
Engine
Filed Aug 14, 2024NE
Driving our car down the road. No engine lights or warnings and the engine powered down and the car came to a complete stop. Vehicle was a 2017 certified pre-owned which we have had for about three years. It has 61k miles and has always been serviced by the local land rover dealership. Vehicle was serviced by the landrover dealership two months prior to this incident and there was no recommended service for the engine. Towed the vehicle to the Land Rover dealership. They found the timing chain broke/came loose and now saying the engine is completely destroyed and we have to buy a new engine. Looking online there are multiple complaints and forums about timing chain issues and them causing complete engine failures. Seems like this is a factory defect that is not being addressed.
Engine
Filed Jul 26, 2024NV
Catastrophic failure of all internal components. Recommended to replace engine. The car failed in the road while driving, powered down, and locked in Park. Jaguar Land Rover of Henderson Nevada diagnosed the issue. Active codes were found for: timing issues (timing belt replaced in 2022), low compression in all cylinders. There were no warning lights or previous issues before failure.
Steering
Filed Jul 3, 2024FL
The rubber casing that circles the gear knob gave way and when the wheel came down once car was turned off. That rubber casing made gear wheel get stuck in the down position and now wheel won’t come up automatically like it’s supposed to when car is turned on. The cost is $1500 for a Reverse Gear Shaft: GEAR SHIFT OPERATION STUCK, because of this rubber casing. This is defective and I want this investigated Please.
SuspensionCrash
Filed Jun 3, 202431,000 milesTX
The contact owned a 2017 Land Rover Ranger Rover. The contact stated that while driving at 45 MPH, she heard an abnormal clicking sound emanating from underneath the vehicle, after which the vehicle buckled to the right. As a result, the contact briefly lost control of the vehicle and was only able to come to a complete stop after colliding with the curb. After a visual inspection of the vehicle, the contact observed that the front passenger side suspension was detached. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the front passenger side control arm had detached, asserting that the failure occurred due to the contact possibly driving over a pothole, which the contact disputed. The vehicle was not repaired. The contact's insurance provider deemed the vehicle a total loss. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V889000 (Suspension), but the VIN was not included. A police report was not filed, and no injuries were reported. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 31,000.
Visibility/Wiper
Filed Mar 5, 2024KY
About a month or so ago, it was raining and I got into my car to drive home from work. I only live about 1.5 miles down the road from my residence and this is the distance I drive (to and from) most days unless I have errands. I noticed I felt a drop of water on the top of my pant leg (mid thigh) but just thought it was where I was getting in the car and scraped against something. As we have had more rain the last couple of weeks, gradually I have noticed drops of water running (interior) down the windshield. Last week it started dropping pretty badly on my clothes and steering wheel so I immediately started wiping it up so that it didn't get inside the electronics. I also purchased a Damp Rid to put in the car until I can get it repaired. Other than driving it back and forth to work, to run errands around town and periodically to see my mother (who lives 30 miles away), the car is garage kept all other times. We don't even take it on vacation as we use my husband's vehicle. I have never had this problem before so I started researching online and noticed there were others having the same problem with Land Rover vehicles. In their experience, they contacted their local Land Rover dealer to take a look at the windshield seal and said it was just wear and tear. I realize my vehicle is now 7 years old (I purchased it in 2020 with 51K miles and it is a 2017 model and just rolled over to 64K miles) but it seems that it has happened too many times to others for it not to be a common
Engine
Filed Jan 27, 2024SC
My SUV currently has 55K miles. The pin came out of the timing chain and the car stopped on a major bridge. The dealership charged me $4,294.24 to fix the vehicle. I thought this was surprising because cars should not have issues with the timing chain this early and below 100K miles. I did a search on the internet and found out there is a petition currently going on right now on change.gov. [XXX] The petition says "Make Jaguar Land Rover recall vehicles with potential timing chain issues." There are thousands of people like me who are experiencing this same issue and the dealerships are charging them thousands of dollars to fix the timing chain when it should actually be a "recall." Please investigate this issue with Jaguar Land Rover and make the issue with the timing chain a major recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and Engine Cooling
Filed Nov 9, 202374,000 milesDC
The contact owns a 2017 Land Rover Range Rover Evoque. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. The contact stated there was smoke coming from the engine compartment. The contact stated that a message appeared on the instrument cluster that the vehicle was overheating and to pull over. The contact stated that the vehicle stalled. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the cooling system had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 74,000.
Fuel System, Gasoline
Filed Oct 31, 202360,000 milesNC
The contact owns a 2017 Land Rover Range Rover Evoque. The contact stated that there was a strong odor of fuel inside the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a cracked fuel tank flange assembly. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 17V490000 (Fuel System, Gasoline). The approximate failure mileage was 60,000.
Fuel/Propulsion SystemCrash
Filed Sep 12, 2023NM
Around June of this year, my engine light came on. I took it to my technician, who cleared the code. After an accident on 7/4/23, and after picking the car up from being repaired, the engine light came on again. It is a code that indicates there is a "Cracked or faulty turbo charger". Extensive research has shown this to be a manufacturing defect, which can cause catastrophic failure. The manufacturer, Tata Motors is well aware of this problem and has been since 2011, yet they continued to build cars with this defect. The manifold that the turbo charger is attached to at the back of this transverse engine, has a weld across the entire top. A weld in a manifold of any kind is inappropriate and dangerous. The only option is to have a $6,000 repair done. This is unacceptable and I demand that Tata Motors issue a recall for the years affected.
Electrical System
Filed Sep 9, 2023IL
I purchased the vehicle one months ago and it has begun stalling while driving, stopping and accelerating. The car shuts off and i had no hazard lights to warn other drivers. The only think i briefly saw pop up was something along the lines of “undetected gears”? It has happened 3 times now and it’s scary and a major safety concern
Unknown or Other
Filed Aug 16, 2023FL
The windshield is leaking water in the passenger side. I had to previously take then vehicle in for the same thing in 2019. 2023 it’s the same issue, this is unsafe for myself and my family. I took it to the same dealership that repaired it the first time and was told to call roadside assistance then they put tape on it.
Unknown or Other
Filed May 1, 2023DC
The driver side actuator gave out without warning. I went to work and when I got off as I was going home the light came on notifying me that the door was opened. I had to pull over and strap the door with a belt that I was wearing not mention I was on the highway and it was 5 am.
Visibility/Wiper
Filed Apr 13, 2023CA
See Bulletin N221: Windshield Water Leaks. This is a known Land Rover issue. Water will leak from the windshield as the seal is faulty. I have already had my windshield replaced once and I am experienced the same issue after a couple of years. Land Rover is not covering the full replacement of the windshield or addressing the problem at hand with the way the windshield is sealed.
Engine
Filed Dec 11, 2022MD
As I was accelerating to enter I-495, The check engine light appeared and the engine lost all power and died. The the entire car lost power to include the engine, power steering and power brakes. There was a noise from the engine compartment and the transmission selector know dropped into a powered off position and would not raise up. There was no accident, but it was very close to being an accident. I was able to coast over to the shoulder, but was nearly hit from behind by a tractor trailer as I maneuvered to get out of of the travel lanes. The Range Rover dealer determined the cause to be a broken timing chain. This should not happen on a vehicle that was maintained per manufacture guidance and only had 67,536 miles. The engine had to be replaced.
Structure › Body
Filed Dec 1, 2022TX
First off, my VIN info on the first part of this form did not mention the my car is a convertible With that being said , the car was in my driveway in the rain ( I was working on the garage door so I parked it outside) Its the first time in been in the rain since I owned it. When I pulled it in from the rain I notes water sloshing in the back quarter cavities. My concern is submerged electrical , corrosion. The convertible has back sets and the floor boards are wet I know Land Rover is aware of the problem because they have a TECHNICAL BULLETIN about it (LTB01227NAS1) these letters and numbers was on top of the bulletin. I also went on line and noticed I was not the only Land Rover owner that has this problem. Because this is a convertible there is more reinforced steal on this car so corrosion after time can be a serious issue. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Unknown or Other
Filed Nov 13, 2022CA
The issue has to do with the Navigation System. It is so bad, it is dangerous. In Napa, CA the system was telling me to turn the wrong way on a one way street. In Nevada, it nearly took us off a cliff in the mountains. I have advised Land Rover of this issue, but they couldn't care less. I'm not sure if Navigation Systems falls in the safety recall category, but in this case I think it should. Land Rover's position is I can pay for a maps update (over $500), but still no guarantee this will resolve the issue. I'll happily provide you with more details if it will help you determine the dangers or risks into which this system puts its drivers. Someone should really care enough to look into this. I've never had a car with such a horrible Nav system.
Visibility/Wiper
Filed Jul 10, 2022KY
The entire top of windshield is not secured to the vehicle. This was first noticed when water came into the interior cabin while being driven in the rain. Upon further inspection I've discovered even a slight push on the windshield, from the inside of the car, causes the windshield to raise up away from the vehicle. This happens along the entire top of the windshield from driver's side to passenger side of the vehicle. The dealer has inspected the vehicle and confirmed the fix for this is to replace the windshield. I've also made Jaguar Land Rover North America aware this issue is affecting my specific vehicle. They are already aware that this issue is happening - please reference Tech Bulletin N221NAS4 issued on March 20, 2020. However, there has not been a recall, and this repair is not considered a warranty item. There was a 2 month wait to have my vehicle looked at by the dealer, and now an expected 3 month wait for the new windshield to be installed. In the mean time, I believe this is a safety hazard because the windshield will not function properly in a crash. In addition, if driven in the rain, the water rolling down the inside of the windshield or pouring onto the steering wheel and seat of the driver presents a hazard. I have video of the water leaking into the vehicle and also of the windshield movement.
Seat Belts
Filed Jan 17, 2022OK
Front Passenger seatbelt does not stay latched which puts any passengers in vehicle in harms way due to faulty buckle. Which in case of wreck could cause bodily harm or death due to faulty equipment. Range Rover states since my vin is not on recall list they will not replace. Local Range Rover service department is going to charge over $400 to replace since they state out of warranty even though vehicle is under 50k miles.
Visibility/Wiper
Filed Oct 26, 2021CA
Original Windshield leaks heavily causing extremely poor visibility in the rain. I paid to have it fixed because I couldn’t see out of it.
Visibility/Wiper
Filed Sep 27, 2021WA
The windshield seal has failed causing leakage and fogged glass in humid or wet weather. This impedes the sight of the driver when glass suddenly is not clear. This has been confirmed by the land Rover dealership and LOTS of people online as a known issue. The issue has also been inspected by insurance. Failed seal was first noticed by the dealership 6/2021. It progressively is getting worse. There have been no chips or cracks in the windshield either. My car is always parked inside so there are no other outside factors to cause the failing of the seal.
Steering
Filed Apr 1, 2021NY
THE WINDSHIELD IS LEAKING ONTO THE STEERING AND ELECTRICAL PANEL. WHEN WE TOOK THE VEHICLE TO LAND ROVER, THEY TOLD US THAT THE CAR WAS OUT OF WARRANTY (4 MONTHS AGO) AND THAT IT WOULD COST US $1,900. WE'VE ONLY HAD THIS CAR FOR 3 YEARS AND HAVE ALSO HAD TO REPLACE THE MOTOR AND TRANSMISSION.
Steering
Filed Mar 10, 202113,865 milesMA
13,865 MILES ON VEHICLE AND THE STEERING RACK BREAKS. THIS IS AN EXPENSIVE FIX THAT SHOULD NOT HAVE BROKEN AT 13,865 MILES.
Electrical System
Filed Jan 7, 20212,643 milesNY
TL* THE CONTACT OWNS A 2017 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL SENSOR FAILURES WITH SEVERAL WARNING MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO LAND ROVER PARAMUS (405 NJ-17, PARAMUS, NJ 07652) WHERE THE VEHICLE WAS SERVICED FOR EACH FAILURE. ON ONE OCCASION, THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE REPAIRED AGAIN. RECENTLY, THE CONTACT STATED THAT THE STALLING FAILURE RECURRED, AND THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT REMAINED IN THE DEALER POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,643.
Unknown or Other
Filed Dec 21, 2020TN
THE GEARS ON MY RANGE ROVER KEEPS GETTING STUCK. THE GEARS RARELY WILL TURN ON THE KNOB AND HAS CAUSED THE GEARS TO GET STUCK WHEN DRIVING OR STOP THE CAR. SOMETIMES I PUT THE CAR IN PARK AND THE CAR KEEPS MOVING. I HAVE TOOK THE CAR TO RANGE ROVER SEVERAL TIMES AND WAS TOLD NOTHING IS WRONG. I DISAGREE FOR I BOUGHT THE RANGE ROVER JULY 2020 AND SINCE THEN HAS HAD MANY PROBLEMS WITH THE GEARS.
Structure › Body
Filed Sep 12, 2020WI
MY FRONT BUMPER HAS DEVELOPED A CRACK ALONG WHERE IT MEETS THE FRONT FENDER (MY17 EVOQUE) - I HAVEN'T HIT ANYTHING AND THERE'S NO SIGN OF ANY IMPACT FROM ANOTHER VEHICLE
Engine
Filed Jan 27, 202022,000 milesMD
WE LEASED FROM ROSENTHAL JAGUAR/LAND ROVER IN VIENNA, VA ON JANUARY 7, 2018 A 2017 LAND ROVER RR EVOQUE. WE LEASED THE VEHICLE FOR USE BY OUR SON, WHO IS A PH.D. STUDENT. DURING THE PAST YEAR, OUR SON HAS HAD TWO POTENTIALLY LIFE-THREATENING INCIDENTS WITH THE VEHICLE. ON FEBRUARY 16, 2019 WHILE DRIVING THE RANGE ROVER ON HWY 476 NEAR PHILADELPHIA, WHEN HE ACCELERATED, THE ENGINE CUT OUT, LEAVING HIM TRAVELING AT A SUBSTANTIAL RATE OF SPEED ON A HIGHWAY WITHOUT POWER. A LIGHT APPEARED ON THE DASHBOARD READING "GEAR BOX FAULT". MY SON WAS ABLE TO PULL TO THE SIDE OF THE HIGHWAY (BUT ONLY AT A PLACE WHERE IT WAS EXTREMELY DANGEROUS TO BE). JAGUAR RANGE ROVER ROADSIDE ASSISTANCE WAS CONTACTED. IT TOOK APPROXIMATELY FOUR HOURS FOR ROADSIDE ASSISTANCE TO COME. ALL THE WHILE MY SON WAS STANDING OUTSIDE THE CAR IN FREEZING WEATHER IN A SITUATION THAT EXPOSED HIM TO CONSIDERABLE DANGER. THE CAR WAS TOWED TO ALLENTOWN RANGE ROVER WHERE THE PROBLEM WAS DIAGNOSED AS A FAULT FROM A CELENOID IN THE TRANSMISSION. REPAIR WORK WAS DONE AND THE PROBLEM, WE WERE TOLD, WAS CORRECTED. HOWEVER, THE SAME PROBLEM OCCURRED AGAIN ON DECEMBER 14, 2019, WHILE MY SON WAS DRIVING ON HWY I-95 NORTH OF RICHMOND, VA. MY SON STEPPED ON THE GAS, AND THE ENGINE STOPPED RESPONDING, "GEAR BOX FAULT" APPEARED ON THE DASHBOARD. MY SON, FORTUNATELY, WAS ABLE TO COAST TO THE SIDE OF THE ROAD WHERE HE CALLED ROADSIDE ASSISTANCE. THIS TIME HE WAS ABLE TO RESTART THE CAR BEFORE ROADSIDE ASSISTANCE ARRIVED. WE THEN PROM
Structure › Body
Filed Nov 16, 201913,700 milesCA
WHILE DRIVING WATER BEGAN LEAKING THROUGH THE TOP PORTION OF THE HEADLINER RIGHT IN FRONT OF THE DRIVERS FIELD OF VISION. A RUN THROUGH A CAR WASH CLEARLY DISPLAYED WHERE THE LEAK IS COMING FROM. WHAT STARTED AS DRIPS IS NOW WORSE AND DETERIORATING. WE HAVE TO PULL THE CAR INTO THE GARAGE WHEN IT'S RAINING BECAUSE IT'S UNDRIVABLE. THIS CAR WAS PURCHASED LESS THAN 5 MONTHS AGO FROM A HUGE JAGUAR/LANDROVER DEALERSHIP. .
Electrical System
Filed Nov 16, 201913,456 milesCA
THE INSTRUMENT CLUSTER SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP. UPON RELEASE OF THE BRAKE PEDAL, THE CAR DID NOT RESTART AND DRIVER EXIT CONDITIONS DID NOT EXIST. AFTER A FULL POWER DOWN AND MANUAL RESTART OF THE IGNITION, THE AUTO STOP/START FUNCTION NO LONGER WORKS. THIS IS A FUNDAMENTAL ELECTRICAL PROBLEM
Engine
Filed Sep 16, 2019NY
WITHIN THE LAST 5 MONTHS THE VEHICLE HAS BEEN IN THE DEALERSHIP MORE THAN IN MY POSSESSION. THE VEHICLE IS COVERED UNDER THE MANUFACTURERS WARRANTY BUT FOR SOME REASON OVER THE COURSE OF 5 MONTHS THEY (LAND ROVER) CANNOT FIX MY WIFE'S CAR. THE CHECK ENGINE LIGHT KEEPS COMING ON AND WHEN WE TAKE IT TO LAND ROVER THEY SAY THEY HAVE FIXED THE PROBLEM ONLY FOR THE VEHICLE TO BE BACK IN THE SHOP AGAIN FOR THE SAME ISSUE. ONCE AGAIN MY 2017 RANGE ROVER EVOQUE HAS THE CHECK ENGINE LIGHT COMING ON. ON 9/12 WE RECEIVED A TEXT MESSAGE AFTER 3 WEEKS OF NO COMMUNICATION FROM LAND ROVER HUNTINGTON ADVISING THAT THEY ARE "STILL WORKING WITH TECHNICAL ASSISTANCE TO FURTHER DIAGNOSIS THE VEHICLE". TO ADD INSULT TO INJURY SINCE THAT TIME WE RECEIVE A REQUEST TO AUTHORIZE REPLACING THE "BRAKE PADS AND ROTORS"ON A CAR THAT RECENTLY WENT THROUGH INSPECTION AND HAS LESS THAN 30K MILES ON IT. THIS IS VERY INSULTING AS 1) WE STILL HAVE NOT BEEN CALLED AND SPOKEN TO ANYONE REGARDING WHAT'S ACTUALLY WRONG WITH THE VEHICLE. 2) THE CAR WAS NOT PUT IN FOR THIS SERVICE. WHY AREN'T THEY FOCUSING ON THE PROBLEM? ON FRIDAY WE RECEIVED YET ANOTHER TEXT FROM THEM (NO CALL) AND WERE TOLD THAT THE ENGINE NOW REQUIRES REPLACEMENT AND THAT IT WOULD BE ANOTHER FEW WEEKS BEFORE WE HAD OUR CAR RETURNED. AGAIN HOW IS THE ENGINE BAD ON A 2017 CAR THAT HAS SUCH LOW MILES? THIS ENTIRE PROCESS WITH THEIR CUSTOMER SERVICE, NOT RECEIVING A CALL BUT TEXT MESSAGES TO DISCUSS WHATS ACTUALLY WRONG WITH THE CAR TO NOW BEING TOL
Structure › Body
Filed Sep 10, 201922,000 milesTN
THE FRONT BUMPER COVER IS CRACKED WHERE IT MEETS THE FRONT FENDER. NO IMPACT TO CAUSE CRACKING. THIS IS IDENTICAL TO A TSB FOR AN EARLIER MODEL YEAR - LTB00738NAS3
Power Train
Filed May 14, 2019GA
I AM WRITING IN REGARDS WITH MY CAR. THIS CAR HAS BEEN GIVING ME HUGE PROBLEMS WITH HESITATION. I HAVE COME CLOSE TO HAVING FATAL CRASHES TWICE THIS MONTH DUE TO THIS PROBLEM. I HAVE TAKEN THE CAR TO THE RANGE ROVER DEALERSHIP GARAGE TWICE AND THEY SAID THEY HAD FIXED IT BUT I AM STILL EXPERIENCING THE SAME PROBLEM. THE TRANSMISSION CAN UNEXPECTEDLY SHIFT INTO NEUTRAL WHILE DRIVING.
Engine
Filed Mar 18, 201945,896 milesNJ
I WAS DRIVING IN THE LEFT LANE OF A MAJOR HIGHWAY AT 65 MPH AND WAS BRAKING SLIGHTLY FOR TRAFFIC AND THE CAR SUDDENLY LOST POWER AND GEARBOX FAULT AND PARKING BREAK FAULT STARTED FLASHING. I HAD TO CUT OFF THREE LANES OF MOVING TRAFFIC TO GET TO A SHOULDER. THE CAR WAS STUCK IN DRIVE BUT WOULD NOT ACCELERATE. WE SHUT THE IGNITION AND THE CAR BECAME STUCK IN PARK. I HAD BEEN COMPLAINING OF NOISES AND A POOR PERFORMANCE FOR MONTHS WITH NO RESOLUTION. THE CAR SAT AT THE DEALERSHIP OF PURCHASE FOR 2 DAYS WITHOUT AN ANSWER BEFORE BEING MOVED TO ANOTHER DEALED THAT HAS STATED IT NEEDS A GEARBOX MODULE.
Electrical System
Filed Feb 14, 201940,000 milesNY
I WAS DRIVING ON THE SOUTHERN STATE PARKWAY IN NEW YORK DURING RUSH HOUR. DRIVING APPROX 10MPH AT A STEADY PACE AND HAD BEEN IN THE CAR FOR ABOUT AN HOUR. ALL OF A SUDDEN MY 2017 EVOQUE STALLED OUT WHEN I PRESSED THE GAS PEDAL. I CAME TO A STOP IN THE MIDDLE OF THE TRAFFIC LANE, AS THERE WASN'T ENOUGH TIME TO PULL OFF THE ROAD. ONCE I SHIFTED THE SHIFT KNOB INTO PARK, THE KNOB DISAPPEARED INTO THE CENTER CONSOLE AS PICTURED. NUMEROUS ATTEMPTS WERE MADE TO RESTART THE CAR WITH NO LUCK AND NO ERROR INDICATION ON THE DASH. THE CAR WOULD NOT START AND THE SHIFT KNOB WOULD NOT POP UP UNDER ANY CIRCUMSTANCE. I TURNED THE CAR OFF AND BACK ON, THE SHIFT KNOB REMAINED DOWN. ONCE THE TOW TRUCK ARRIVED, THE DRIVER AND I COULD NOT SHIFT THE CAR OUT OF PARK TO NEUTRAL TO GET THE 2017 EVOQUE ON THE FLATBED. THE CAR HAD TO BE DRAGGED ONTO THE FLATBED IN PARK DUE TO THE INACCESSIBLE SHIFTER AND FAILED ENGINE/POWERTRAIN. THERE IS NO AVAILABLE ACCESSIBLE OVERRIDE TO UNLOCK OR RELEASE THIS SHIFTER. THIS IS A MAJOR SAFETY HAZARD, NOT ONLY FOR THE POWERTRAIN STOPPING WITHOUT WARNING, BUT THE SHIFT KNOB DESCENDING INTO THE CENTER CONSOLE AND NOT ALLOWING THE GEAR TO BE CHANGED.
Engine
Filed Jan 28, 2019350 milesMI
WITH 1300 MILES, CAR STALLED MULTIPLE TIMES, FOUND THAT FUEL LEAKS INTO THE OIL PAN, SMELLS OF FUEL FUMES CONSTANTLY, PARTICULARLY IN CLOSED SPACES LIKE HOME GARAGE. LOSING AND EXPENDING FUEL AT AN ACCELERATED RATE. BEEN IN SERVICE WITHOUT ANSWERS MORE THAN DRIVEN; 6 VISITS TOTALING OVER 69 DAYS WITHIN THE FIRST 3-4 MONTHS OF OWNERSHIP THERE IS A KNOW TECHNICAL BULLETIN ON THE 'FUEL RAIL' ON THE SAME MODEL AND YEAR BUT NOT OUR VIN#.
Electrical System
Filed Nov 18, 201822,000 milesTX
THE VEHICLE COMPLETELY SHUT DOWN WHILE I WAS DRIVING ON A MAJOR HIGHWAY CAUSING A LIFE-THREATENING SITUATION. THIS IS THE SECOND TIME THE ISSUE HAS OCCURRED. THE FIRST TIME I WAS EXITING A HIGHWAY AND MANAGED TO GET TO THE ACCESS ROAD BEFORE THE ENGINE SHUT DOWN AGAIN. IT WILL RESTART AND IMMEDIATELY SHUT DOWN. IT SEEMS TO OCCUR WHEN SLOWING DOWN FOLLOWING HIGHWAY DRIVING AT 55+MPH. BOTH INCIDENTS REQUIRED POLICE ASSISTANCE TO REDIRECT HEAVY TRAFFIC.
Electronic Stability Control (esc)
Filed Nov 13, 201813,289 milesTX
THE VEHICLE COMPLETELY SHUT OFF, RENDERING A 'LIFE-THREATENING MALFUNCTION', WHILE EXITING THE TOLL ROAD AT OVER 30MPH. THIS EPISODE WAS REPEATED ONCE MORE AT THE SAME LOCATION ONE MONTH LATER. ON THE THIRD EPISODE, THE VEHICLE COMPLETELY SHUT OFF WHILE AT A STOPLIGHT. AND THE MOST RECENT, FOURTH, EPISODE INCLUDED AN ALERT TEXT STATING 'GEAR-BOX FAILURE'.
Power Train
Filed Oct 25, 201818,490 milesMI
ACCELERATION STOPPED WHILE ON I-69 IN INDIANA NEAR ANDERSON IN A CONSTRUCTION ZONE GOING 50+ MPH WHILE HEADED UP A HILL. GEARBOX FAILURE ALERT FLASHED ON DASH BOARD
Visibility › Windshield
Filed Oct 3, 2018WA
LETTER FROM CONSTITUENT RE: WASHINGTON LEMON LAW IN REGARDS TO THE ISSUES WITH HER LAND ROVER RANGE ROVER EVOQUE AND WANTING JAGUAR LAND ROVER NORTH AMERICA LLC TO REPURCHASE THE VEHICLE. *LD *TR THE CONSUMER STATED THE VEHICLE FLASHED AN ERROR MESSAGE FOR THE BATTERY, PARKING, ETC FAULTS. THE RPM AND SPEEDOMETER SWEPT FROM LEFT TO RIGHT, BUT HELD RIGHT AND MADE A LOUD BUZZ SOUND. THE FOLLOWING DAY THE VEHICLE WAS DEAD. THE BATTERY WAS REPLACED. THE BRUSHES FROM THE CAR WASH CAUSED THE WINDSHIELD PILLAR COVERS TO SNAP. THE PILLARS WERE REPAIRED. THE VEHICLE REQUIRED MULTIPLE SOFTWARE UPDATES TO REPAIR VARIOUS ELECTRICAL FAILURES. THE VEHICLE WOULD NOT RECOGNIZE THE KEY; THEREFORE, THE VEHICLE WOULD NOT START. THIS FAILURE WAS NOT REPAIRED. *JS
Structure › Body
Filed Sep 5, 201814,000 milesCA
FRONT LOWER TOW EYE COVER HAS DETACHED ON THE FREEWAY. IT'S THE PIECE THAT ATTACHED UNDERNEATH WITH 2 SCREWS BUT JUST WITH SOME CLIPS ON THE FRONT, AND IT FELL OFF UNDER AIR PRESSURE AND WAS DRAGGING ON THE FREEWAY. IT HAPPENED TWICE IN A 1,5 YEAR PERIOD.
Electrical System
Filed Jan 10, 2018MI
2017 RANGE ROVER EVOQUE. CONSUMER WRITES IN REGARDS TO THE INFOTAINMENT SYSTEM IN VEHICLE NOT WORKING. *LD THE CONSUMER STATED THE INFOTAINMENT SYSTEM WOULD INTERMITTENTLY FAIL TO UPLOAD. WHILE DRIVING THE SYSTEM WOULD TURN BLACK. THE BACK-UP CAMERA ALSO WOULD FAIL INTERMITTENTLY. *JS
Complaints 1-50 of 52, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 29, 2016. Source: NHTSA Office of Defects Investigation.